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STEVEN H.

BAUCOM
1905 Big Haynes Court
Grayson, Georgia 30017
770.822.1738
sb8299e0@westpost.net

MANAGEMENT: Warehousing, Fulfillment, Distribution


Senior manager offering more than 20 years of success
in retail supply chain management.
* Skilled in best practices relating to warehouse
management, facility planning, distribution center
operations, and fulfillment/delivery for optimum
service and quality levels.
* Proven ability to manage operating and capital
budgets through strategic resource planning,
effective procurement decisions, and continuous
process improvement.
* Demonstrated management team leader who instills
performance standards and benchmarks, inspires
creativity and focus, and commands accountability to
achieve goals.
* Track record enhancing key indicators such as
inventory turnover, Inventory shortage, asset
utilization, fulfillment cycle times, and payroll
costs, among others.

Core Competencies:
Warehouse Management & Facility Planning
Distribution
Strategy / Fulfillment Strategy
Logistics / Supply Chain Optimization
Equipment Procurement
Strategic Resource Planning
Budget Management
Cost Savings
Payroll / Overtime Reduction
Process Reengineering
Mentoring & Coaching
Relationship Building
Inventory Control
Performance Management

PROFESSIONAL EXPERIENCE
BAER'S FURNITURE, Pompano Beach, Florida
$140 million retail company selling home goods and
accessories in the state of Florida.
Warehouse Manager
2002-2008
Directed warehouse planning and operations in support
of all 15 retail locations. Orchestrated logistical
details between store-level sales, order intake and
documentation, inventory management, and order
fulfillment. Oversaw daily and weekly resource
planning, ensuring optimal staffing in relation to
business levels. Implemented quality and safety
controls, monitored relationships with third party
delivery providers, and monitored utilization rates on
in-house truck assets. Conducted employee performance
reviews, recruiting and hiring, and training.
* Overhauled pulling and packing, cutting out-of-state
delivery more than in half to 7-10 days.
* Developed an inventory receiving / stocking method
that eliminated 75% of overtime costs.
* Accelerated delivery load-out 32% in 6 months using
new benchmarks and reporting practices.
* Instituted a staff goal-setting program that
enhanced job performance and accountability.

S&S PURVEYORS, INC. / RED'S BACKWOODS BBQ


Lawrenceville, Florida
$450,000 restaurant providing dine-in, takeout, and
catering.
President
2001-2002
Managed a 74-seat food service business, supervising
day-to-day lunch and dinner, purchasing, food delivery,
inventory management, food preparation, health standard
compliance, and quality control. Launched marketing and
advertising to drive traffic. Maintained profitability
through labor and food cost management. Motivated staff
with hands-on training and performance feedback.
* Bolstered monthly revenue 63% in 9 months.

FOLDED EDGE, INC, Atlanta, Georgia


Start-up online clothing boutique featuring a catalogue
and fashion content.
Director of Fulfillment
2000
Spearheaded strategic planning and development for the
Fulfillment Center ahead of launch. Set polices and
procedures, selected and purchased equipment, and hired
staff. Maintained the department operating budget in
line with financial objectives. Employed supply chain
optimization to boost productivity, competitive
position, and profits.
* Established the Fulfillment Center at 16% under
budget.
* Devised original merchandise handling and
fulfillment practices.

FEDERATED DEPARTMENT STORES


Atlanta, Georgia & Miami, Florida
Multibillion retail department store company operating
several chains across the U.S.
Director of Processing
1997-1999
Steered supply chain management decisions for Big
Ticket items in the Atlanta market, covering Macy's,
Rich's, and Goldsmith's. Led an organization comprising
100 personnel, including 7 direct reports, which
handled warehousing, inventory management, and
distribution. Placed management and staff resources
throughout the facility as needed, optimized
multimillion-dollar operating and capital budgets, and
continually evaluated performance.
* Streamlined the distribution operation from 2
buildings to 1.
* Motivated distribution productivity initiatives that
allowed for $190,000 in payroll savings.
* Fueled 49% fewer shortages as Chairman of the Big
Ticket Shortage Committee.
* Structured a work schedule that cut 80% of overtime
while delivering on service levels.
* Staged a waste cleanup and recycling program, saving
the company $47,000.
* Merited a highly respected Conch Award.

Additional Federated Department Stores background


includes Divisional Sales Support Manager (1989-1997)
and Smallwares Receiving and Stock Manager (1986-1989).

EDUCATION & TRAINING


Certificate in Reengineering Warehousing & Distribution
Operations
Georgia Tech, Atlanta, Georgia
Phillip Crosby's Quality Improvement Process Management
Program
The Quality College, Orlando, Florida
Supervising for Results, Team Building, Conflict
Resolution
Management Development Reviews, Objective Setting
COMPUTER SKILLS
SAP Front End R/3 Basics, Pandesic E-Business
TanData Progistics, GER's WMS / Delivery System

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