____________________EXECUTIVE PROFILE____________________

Office Manager with 11 years of experience in a range of administrative and offi

ce operations for a Real Estate Investment Company, Mortgage Companies, and Danc
e Company.
Title Industry 14 years of experiences, Including Bonded Escrow Officer, Funder
, and Closer.

____________________SUMMARY OF ACCOMPLISHMENTS____________________
* Designed a Network and organized computer data by creating custom spreadsheets
link which enable easy access to information. Designed and implemented custom s
preadsheet for internal use.
* Developed marketing material, which increased revenue and strengthened corpora
te identity.
* Recruited, trained, and evaluated office staff. Mentored office staff company
objectives, business standards, and expectations. Delegated assignments, and pri
oritizing work task for employees.
* Designed and implemented an assimilation and training program for each office
staff member, established goals, objectives, policies, and procedures to increas
e office production.
* Managed customer relationships on a daily basis, which resulted in increased
customer retention levels.
* Overseen office remodeling project to present a more professional appearance,
improve space to make office more efficient
* Financial and researched computer and billing errors. Identified and implemen
ted process improvements to reduce future errors.
____________________AREAS OF EXPERIENCE____________________
* Management, Rental Management, Maintaining Insurance Polices, PO's, Human Reso
urce, Preparing Payroll, Marketing, Legal documents, Real Estate Transactions,
Loan Officer, Loan Processor, Escrow Officer, Researching, Accounts Payable, Acc
ounts Receivable, Settling Claims, Organizing, Coordinating, Projects, Designing
custom Spreadsheets, Networking data, Sales and Customer Service.
* Competent in the following software: Windows, Word, Excel, PowerPoint, Publish
er, Act, QuickBooks, Calyx, Loan Originator, Deck Top Originator, E-mail, Intern
et, ProShow Producer, Audio Studio and etc.
____________________PROFESSIONAL BACKGROUND____________________
2004 to 2010 - Manager
Quick-Turn Realty Investments, Inc., Houston, Texas
2003 to 2009 - Sr. Loan Office and Processor
America's Premier Mortgage, Spring, Texas
2003 to 2003 - Manager
Greystone Financial Group, Spring, Texas
2001 to 2003 - Sr. Processor/ Loan Officer/ Manager
MBI Mortgage, Conroe, Texas
1998 to 2001 - Manager/ Operations, Office and SR. Processor
Mortgage Edge Corporation, Houston
____________________EDUCATION____________________
1989, Associates of Applied Science - Computer Science, Minor: Business
Amarillo College/TSTI, Amarillo, Texas
GPA: 3.6, Major GPA: 3.6. Graduated with honors, and member of the Dean's list
1996
Montgomery College, The Woodlands, Texas
GPA: 4.0. Communications

____________________LICENSES____________________
Loan Officer
Texas Department of Savings & Mortgage Lending, Texas
2002
Notary
Notary Public Commission,, exas,
2009 to 2011