Resume

OMAYRA RIOS
9295 W Sunrise ,Florida 33351
(954) 258-6497 ordc77c6@westpost.net
Senior Level Sales Management h Pharmaceutical Sales h Human Resources Managemen
t
Highly skilled bi-lingual (English/Spanish) sales manager with over 10 years of
retail and pharmacy experience. Known for team leadership and training abilities
, customer-focused sales approach, proven high volume sales experience and perso
nnel management ability.
High Volume Sales Experience h Communication & Interpersonal Skills h Customer R
elationship Management
Personnel Management h Team Leadership & Motivation h Interviewing, Hiring, & Tr
aining h Customer Service
PROFESSIONAL SYNOPSIS
EXPRESS FASHION INC., Plantation, Florida h 2006-07/2010
Talent Manager: Direct retail store operations and supervise 40-member staff in
sales activities for $9M retail store. Manage personnel including performing all
interviewing, hiring, and training activities, setting salaries, scheduling wor
k hours, and resolving conflicts. Monitored inventory, reconciled cash with sale
s receipts, maintained operating records, and completed daily transaction report
s. Interacted with customers, managed sales staff, and coordinated sales promoti
ons. Created Selling Behavior seminars for new personnel.
h Exceeded sales quotas at least 45% per quarter, and maintained highest average
sales per customer by 50%.
h Earned recognition as Co-Manager of the Year (in district with 159 Co-Managers
) twice in 4-years.
h Received accolades and customer letters and comments for customer service appr
oach and efforts.
WALGREENS PHARMACY CORPORATION, Puerto Rico, Texas, and Florida h 1996-2006
Executive Manager: Managed daily store and pharmacy operations, and led 56-membe
r staff. Interviewed, hired, and trained store personnel, assisted pharmacist, a
nd managed orders for store and pharmacy. Compounded medications, oversaw mixing
, packaging and labeling of pharmaceuticals by pharmacy personnel, and maintaine
d pharmacy files, charge system, and inventory. Mixed pharmaceutical preparation
s and filled, prepared, and labeled bottles.
h Increased store profit 40% in 6-month period by refocusing on purchasing profi
table items and generic medications and improving merchandising.
h Named Merchandiser of the Year 4 times.
h Completed in-house pharmacy coursework and at-home training in preparation for
Pharmacy Tech test.
h Achieved highest district-wide score on Executive Manager Course.
EDUCATION
Bachelor of Arts in Psychology
Central University of Bayamon, Bayamon, Puerto Rico
PROFESSIONAL MEMBERSHIPS
Member, National Association of Pharmaceutical Representatives (NAPRX)