Catherine A.

Grist
3925 North Park Street
Westmont, Illinois 60559
(708)436-0329
cgdd7478@westpost.net
Diligent and analytical professional, who has over 25 years in the computer indu
stry,
sees projects through to completion, with an attention to accuracy, detail and b
ottom-line profit.
Dedicated to problem solving and providing channels to formulate specific ideas,
suggestions
and workable solutions. Strong communication skills and an excellent technical
background aid in supporting hardware, software and database development.
Work History
BUSINESS Contract Solutions 2010 - present
Chicago, IL
Contract jobs as assigned
Sun Chemical 1999 - 2008
Northlake, IL
Computer Operations Manager/Database Administrator
Sun Chemical is the largest ink and pigments supplier worldwide, with 85% of the
market share.
My job was responsibility for all mid-range systems and servers that involved Or
acle RDB and
Microsoft SQL databases for the SUN production and test systems.
* Responsible for 4 direct reports.
* Implemented a test environment from unused hardware from production system upg
rades.
* Improved systems uptime 100% with software upgrades and patches in my first we
ek of employment.
* Purchased, installed and configured a fiber disk array for improved capacity p
lanning and performance. Raid arrays were implemented for performance improveme
nt of the databases. Performance increased by 34%.
* Implemented and successfully tested bi-annually disaster recovery at Sungard a
nd off-site storage at Iron Mountain. Created documentation for training and de
velopment of my direct reports.
* Purchased and configured cell phones and Blackberry PDA s for US users from AT
&T and Sprint.
* Responsible for all Oracle RDB and MS SQL databases with emphasis on performa
nce
tuning, backup, restoration, upgrades and reporting.
* Aided in corporate audits for SOX and JSOX quality compliance
* Initialed and completed lights out data center for a 20% budget reduction with
in one month.
* Created a software library.
Chicago Title and Trust 1995 - 1999
Chicago, Illinois
Systems Analyst
Chicago Title and Trust is the US leader in comprehensive and accurate real esta
te related services
Nationally for over 150 years.
* Responsible for 1 direct report.
* Implemented and successfully tested bi-annually disaster recovery at Sungard a
nd off-site storage at Iron Mountain. Created documentation for training and de
velopment of the entire systems group.
* Assisted in the consolidation of 115 production systems to 35. This provided
for better
control, support and the financial bottom line.
* Implemented Backup/Recovery procedures for all systems and servers.
* Provided application, system and database support on a 24 X 7 call rotation.
* Created complete documentation for all operational support.

Caremark Prescription Service 1991 - 1995

Lincolnshire, IL
Systems Analyst
Caremark Prescription Service leading provider of prescription drug management p
rograms in the
mail order and retail pharmacy network.
* Responsible for 1 direct report.
* Implemented and successfully tested bi-annually disaster recovery at Sungard a
nd created documentation.
* Provided reports and quality assurance for every aspect of the pharmacy billin
g. This was rigorously controlled by the FDA.
* Implemented Backup/Recovery procedures for all systems and servers.
* Responsible for all hardware and software upgrades and performance tuning.
* Provided 24 X 7 Operations support.
* Help perform Physical Inventory at all pharmacies.
* Assisted in the hardware and operational support transition to outsourcer ACS
(Affiliated Computer Systems), in Dallas, Texas.
Computer Experience
Hardware
DEC/HP/Compaq Ethernet
IBM PC Products IBM Mainframe
Modems Printers
Servers/Consoles Clusters
Disk Arrays TREO/Blackberry/iPhone
Software
VAX/OpenVMS Alpha DOS/VSE/SP
DECNET DEC SNA Gateway (RJE, DTF, PRE and TE)
ASK MANMAN TSM and NCP
RPG II COBOL
ETAPE and TAPECONVERT Microsoft Office
Microsoft SQL Oracle RDB
Pilgrim QMIS software Sybase
UDMS
Professional Licensure, Certification and Education
Green Belt in Six Sigma
Certificate in Computer Science
Harper College Palatine, IL
ITIL v3 Foundation Certification