Extensive years of experience in overall aspects of financial responsibilities w

ith P&L, forecasting, hotel and casino operations expertise. Adept at improving
processes and operational effectiveness with bottom-line results.
QUALIFICATIONS SUMMARY
Exceptional and seasoned hotel and casino operations professional, with extensiv
e years of experience in the hospitality industry. Recognized for achievements i
n improving guest service and satisfaction, quality standards, property appearan
ce and profitability. Remarkably competent in coordinating renovations around gu
est activities and repositioning new outlets. Licensed by Nevada Gaming Control
Board.
- Efficient, reliable, and proactive leader with keen expertise in staff d
evelopment, training, and human resource skills.
- Accustomed to working with individuals of diverse cultures and backgroun
ds.
- A change agent; adept at providing creative problem solving along with p
roven ability to multitask in a highly competitive and fast-paced environment.
- Demonstrates excellent record of achieving or surpassing goals by utiliz
ing knowledge and skills obtained throughout years of experience in operations.
- Consistently strives for and delivers outstanding results through effect
ive communication and leadership adeptness. CORE COMPETENCIES
Outstanding Customer Relations
Quality Assurance and Service Standards
Project Planning and Development
Profit and Loss Analysis and Accountability
Time Management and Prioritization
Problem Resolution and Decision Making
Articulate Oral and Written Communication
Rooms Division and Hotel Operations
Cost Control and Implementation
Branding and Positioning
Influential Interpersonal and Communication Skills
Leadership, Staff Training, and Team Building
Commercial Awareness
WORK HISTORY
CAESARS ENTERTAINMENT, INC. (FORMERLY PARK PLACE ENTERTAINMENT CORP.), LAS VEGAS
, NV
CAESARS LAKE TAHOE, STATELINE, NV
President 2001-2005
Oversaw and directed all aspects of day-to-day duties and responsibilities of th
e full service, 450 room hotel and casino, and spa resort operation. Hired, ment
ored, and supervised new management team members to facilitate the development a
nd implementation of strategic business plan and budget process.
- Successfully completed F&B outlet and suite renovations on time and with
in budget.
- Doubled Caesars Tahoe profit within the first full year as President.
- Served as President of the Tahoe Gaming Alliance and co-chaired the Taho
e Visitors Authority.
- Demonstrated expertise in specialized property involving high-end wageri
ng, headline entertainment in a 1500-seat showroom, and special events, includin
g NBC's Celebrity Golf Tournament.
- Coordinated operations during the sale of Caesars Tahoe and the Harrah's
/ Caesars Entertainment, Inc. merger.
FLAMINGO HOTEL & CASINO RESORT & O’SHEA’S CASINO, LAS VEGAS, NV
President 2001
Responsible for the entire operation, including 2 casinos, 13 F&B outlets, more
than 4000 rooms and 4800 employees. Designed, developed, and facilitated the new
marketing campaign initiative and entertainment strategy.
- Effectively accomplished major renovations of meeting space and rooms on
time and within budget.
- Redesigned the casino floor layout for better traffic flow and increased
slot profit by 5%; O’Sheas profitability by 20%.
- Developed and implemented a 10-year property master plan and renovation
budget to accommodate the Las Vegas Monorail project.
- Effectively managed this specialized property of high-volume guest traff
ic, slot and games tournaments, entertainment and conventions.
- Dealt with and handled the effects of the 9/11 disaster efficiently and
effectively.
BALLY’S/PARIS LAS VEGAS, LAS VEGAS, NV
Senior Vice President of Hotel Operations 2000-2001
Assumed full responsibility in overseeing hotel operations for both 3000 room pr
operties, including rooms division, security, pool and spa, chapel, retail, sale
s and convention services, construction, and property operations; oversaw entire
operation in the absence of the President.
- Led and supervised a team to develop and implement the Western Region Re
servations Center.
- Restructured sales team focus to maximize market segment profitability.
- Efficiently completed major suite and meeting space renovations at Bally
's on time and under budget.
RITTORNO STUDIO, LLC & ROCKY MOUNTAIN PLEIN AIR PAINTERS, LOVELAND, CO
President and Artist Member 2005-Present
Involved with an organization consisting of 60 outdoor landscape artists.
- Organized and participated in a high profile artist event for the group
in 2010.
BRUSH WITH LIFE, LOVELAND, CO
Vice President of Operations 2010-Present
- Vice President of Operations and a founding member of a company of art-r
elated television content and travel services.
- Functioned as strategist and advisor to the Executive team.
EARLIER CAREER
Senior Vice President of Hotel Operations ~ LAS VEGAS HILTON, LAS VEGAS, NV
Senior Vice President ~ FLAMINGO HILTON RENO, RENO, NV
Vice President/ General Manager ~ HILTON HOTELS CORPORATION, RENO HILTON, RENO,
NV
Director of Operations | Executive Assistant Manager | Director of Front Office
| Services ~ LAS VEGAS HILTON, LAS VEGAS, NV
Rooms Division Manager ~ THE WOODFIELD HILTON & TOWERS, CHICAGO, IL
Assistant Director of Front Office ~ THE NEW YORK HILTON & TOWERS, NEW YORK, NY
Assistant Director of Front Office ~ THE CONRAD HILTON, CHICAGO, IL
Non-Commissioned Officer ~ UNITED STATES MARINE CORPS, IRVINE, CA
EDUCATION
Relevant Coursework: Addiction in the Workplace and Hospitality Law
UNIVERSITY OF NEVADA, LAS VEGAS, NV
- Completed graduate courses; attended as a guest
- Lectured for Rooms Division / Front Office related course
PROFESSIONAL TRAINING
Gaming Executive Development Program, Lake Tahoe, NV
Executive Development, The Culinary Institute of America, Hyde Park, NY
Dale Carnegie Graduate/ Graduate Assistant, Las Vegas, NV
TECHNICAL SKILLS
Proficient at Excel, Word and company / property specific management systems