KIMBERLY KARL

kke01a2a@westpost.net
500 Trinity Lane North, Apt. 4113
St. Petersburg, Florida, 33716
Phone: (407) 376-6898

FOOD AND BEVERAGE MANAGER

Results driven management professional with a 20-year track record

of achievement and demonstrated success.

KEY STRENGTHS
aManage and build strong teams aMaintain and budget revenues
aForecast sales and analyze market trends aDevelop and implement
strategies

PROFESSIONAL EXPERIENCE

MARRIOTT ST. PETERSBURG, St. Petersburg, Florida

CATERING SALES/EVENT MANAGER (February 2010 to present)

Recruited to position to standardize and structure the catering

department. Implement policies, procedures, and assigned market
segments. Work closely with banquets, Executive Chefs, room service
and restaurant staff to increase revenues.
_Achievements_:
*
Administrator of Delphi to maximize revenues, bookings, and client
accounts. Responsible for SMERF, non for profit, association, small
meetings and corporate bookings
*
Increased sales by 12% for market
*
Market hotel by participating in expositions, sales blitz and
business social events
 HILTON BAY FRONT, St. Petersburg, Florida
CATERING MANAGER (September 2008 to February 2010)
Managed and marketed meeting space for all business and social
events. Worked in conjunction with banquets, room service, culinary
and restaurant management to maximize and exceed projected revenues.
_Achievements:_
*
Averaged over $10K per booking in food and beverage revenue
*
Exceeded projected revenues for new and pre-booked events by 15%
*
Conducted a market analysis resulting in a value added wedding
package that increased bookings
*
Recognized for excellent client services and increased hotel scores
Cliffs at Glassy Country Club, Landrum, SC
BANQUET MANAGER (April_ - September 2008)_
_Achievements:_
*
Implemented operational systems and procedures including department
handbooks, floor diagrams, check lists, monthly training objectives
and incentive programs. Jonas expert for the property to include
restaurant, bar, catering, and banquet maintenance.
*
Directed staff of 26. Cross trained servers in all aspects of dining
services. Successfully managed events up to 500 attendees, annual
revenues $1.7 million.
*
Implemented an inventory and requisition system resulting in 20%
decrease liquor costs.
GOLDEN BEAR CLUB at Keene's Point, Windermere, Florida
FOOD employee handbooks, training program, flow charts, forms and
service staff descriptions
*
Exceeded budgeted catering sales by 8%
*
Marketed and sold business functions, golf tournaments and weddings
*
Correlated menu development with Executive Chef resulting in unique
banquet concepts and custom client menus
 THE BAYHILL COUNTRY CLUB, Orlando, Florida
FOOD & BEVERAGE MANAGER (September 2004 to May 2005)
Directed daily operations of five outlets which also included
personnel hiring, training, team building, scheduling, payroll,
liquor inventory, purchase and cost controls.
_Achievements_:
*
Increased room service and beverage cart sales by teaching staff how
to effectively market and sell products
*
Constructed and designed new wine menus and trained staff to promote
and increase wine sales
*
Assisted in organizing and planning the Bay Hill Invitational
INTERSTATE HOTELS, Orlando & Boca Raton, Florida
FOOD development of department manuals, policies, procedures,
restaurant formatting, uniform and equipment purchases. Transferred
to the Boca Raton location to assist in the restructure of department
operations.
_Achievements:_
*
Increased wine and beverage sales through creative training and
sales promotions
*
Designed new wine and lounge menus resulting in a weekly 10%
increase in sales
*
Developed a "Room Service Boot Camp" that improved service and sales
in this area
*
Manager of the quarter 2003 and 2004
WESTGATE LAKES RESORT, Orlando, Florida
ASSISTANT FOOD & BEVERAGE DIRECTOR (September 1998 to October 2001)

*
Managed and oversaw daily operations for seven food and beverage
outlets within a 1,500 room resort
*
 Increased revenue by 30% by marketing special events, banquets and
dining options
*
Installed an on premise Pizza Hut delivery operation that increased
profits over $2,700 monthly
*
Designed a international intern program resulting in decreased
payroll expenses

_EDUCATION_ a" AS Hospitality/Business Management a" Valencia

Community College - December 1997
_AFFILIATIONS/ACCREDATIONS_: _COMPUTER SKILLS: _Jonas, Delphi,
Micros 9700 Expert
Certified Professional Food Manager
Hotel Motel Association
NACE
The Knot
St. Petersburg Chamber of Commerce
Tampa Bay Association of Wedding & Event Professionals