Huntingdon Valley, PA. 19006 Res: (215) 947 8405 Mobile: (267) 784 3377 jbe25204@westpost.net Summary: Experienced E.E engineer and Manager with a proven record of building quality te ams of people of varied backgrounds, and fostering an environment of unique crea tivity and enthusiasm for work at the divisional and operational levels. Professional Experiences: Sears Holding Co. 7/09 to present Lead Sales Manager/ Outlet Store 4621 Philadelphia, Pa. Manager for all sales floor activities and merchandising. Provided influence an d direction in areas of employee conduct, performance, customer relations, sales , and product knowledge. Create and maintain a high quality sales and performanc e environment. Maintain reasonable inventory in all departments on sales floor, report trends in sales and customer interaction. Becker Audio & Communications 6/93 - 7/08 Owner Fea sterville / Hatboro, Pa. CEO, Chief Engineer. Created a "Top 100 Shop" for design, engineering, producti on and service of custom & high end automobiles. Fostered an environment of hig hly creative and free flowing communication and idea sharing. My employees consi stently ranked in the top 100 technicians in the industry for the last 7 years o f business. Built all aspects of the company, from store layout and floor plan, through advertising, vendor relations and all financial actions. Our knowledge and abilities led to fourteen magazine and news paper articles over twelve years . We built a close relationship with twenty five small to large automotive deale rships by providing outstanding service and detail to customer relations. For t he year 2006-2007 we were ranked as a "Top 20" in U.S. for quality, knowledge an d customer care. Myself and two installers were ranked 16th, 17th and 18th in th e nation for knowledge and expertise. Bryn Mawr Stereo 8/87 - 6/93 Sr. Manager / Master Installer, 12 volt Bryn Mawr / King of Prussia, Pa. Manager for all 12 volt installers covering eighteen stores. Maintained highest levels of training on latest automotive schematics and technology. Influenced p rice, sales and product inventory. Improved profit of 12 volt division by more than 45% over 6 years. Reported sales trends of consumers across industry. Increased vendor to install er training on all products. Instituted mandatory training requirements with re quired performance levels. Reported to G.M. and CEO directly.
Data Card Corp 2/82 - 8/87
Field Engineer Minneapolis, Mn. Installed and serviced high speed CaP, SaT & NaV com banking systems. Developed systems of repair in field for sensitive issue, high value customers. Worked on field repairs that resulted in new engineering patents and production changes i n nearly 3000 systems nationwide. Savings from field and production line changes were greater than 14%. This increased the customer up time and lowered cost of preventative maintenance. End result was, five large problematic customer sites became profitable long te rm customers with recurring income. Education Spring Garden College Philadelphi a, Pa. Bs. Electronics Engineering References upon request.