Jerine Ann Tarbell

920 Delham Road, Knightdale, NC 27545

Phone: 919.609.4966
Email: jte43cc2@westpost.net
EXPERIENCE
Operations Manager, CIBER, Inc. Raleigh, NC March, 2006 - Present
Operational oversight for Raleigh and Charlotte offices for an international IT
Consulting firm.
Responsible for reporting on all key metrics including trends, billable utilizat
ion, sales achievements and commissions. Generated reports for an annual budget
of $18,000,000 with a micro analysis by consultant and project. Drill down mont
hly on all P&L entries. Designed forecasting tool for greater accuracy and init
iated timeline for weekly adjustments with sales pipeline updates and tracking o
f billable utilization. Manage 120 consultants and 16 office employees in the fo
llowing areas:
orientations, benefits, communicating and auditing policies and procedures, payr
oll and expense approvals and office staff training. Plan and coordinate meeting
s, oversee on-boarding process, act as liaison between corporate and branch, neg
otiate and resolve both consultant and client issues and update the branch websi
te as needed. Renegotiated both office leases by performing a strong commercial
market analysis and competitive bidding. This reduced cost per square feet by 15
.4%. Redesigned current site plans, substantially reducing size by 23% without c
ompromising efficiency.
Finalized the Disaster Recovery Plan and serve as logistics team leader for both
recovery time as well as recovery point objectives. Presently serving as South
east Hub Leader to develop corporate model of operational best practices nationw
ide.
Office Manager, Viasys Services, Inc. Raleigh, NC. August, 2004 - March, 2006
Managed an office of the transportation division, which provides traffic signal
installation to NCDOT.
Project Management and Billing responsibilities encompassed tracking and billing
work installed and invoicing stored materials, initiating subcontract agreement
s, maintaining a subcontractor log, updating revenue reports,
approving subcontractor invoicing, reviewing daily field reports/time sheets for
tracking both payroll and production units, creating change orders for back cha
rges or approved markups to original contracts and tracking all data for monthly
work-in-progress and cost-to-complete reports. Human Resources functions inclu
ded recruiting, interviewing and terminating employees as well as processing cha
nges to pay rates and classifications. Developed tracking systems for 90-day re
views, annual reviews, paid time off.
Vice President, Operations, AUI Corporation, Atlanta, GA. July, 1990 - July, 200
4
Designed and developed a support system for a startup company which became a nat
ional group health marketing firm representing six insurance carriers to a large
benefit administrator network.
Implemented all accounting functions from payables and receivables to payroll an
d general ledger.
Prepared monthly P&L and year-end tax returns for 2 corporations. Developed dat
abase for efficient tracking and reporting of proposal requests, turnaround time
, client source, closing ratios, commissions, renewal persistency, budgeting and
forecasting. Wrote training manual and held weekly training sessions for admin
istrative and sales teams to increase technical knowledge and customer service.
Structured job descriptions, job functions, and employee evaluations and create
d incentive bonus programs.
Designed sales aids, brochures and sales agent presentation packages and compile
d national lead data for sales territory development. Responsible for exploring
 and researching current industry trends for new product development, contract n
egotiation and product implementation through regional seminars.
Relocated firm from St. Petersburg, FL to Atlanta, GA to geographically position
our recruiting efforts. Planned and coordinated all physical aspects of the mo
ve including equipment and personnel.

EDUCATION
Broome Technical Community College, Binghamton, NY. Accounting Major.
CEBS candidate (Certified Employee Benefit Specialist), Wharton School of Busine
ss. Successfully completed Group Health Plan Design.
NC Real Estate: licensed as broker in March, 2006.
ORGANIZATIONS
Self-Insurer's Institute of America (SIIA), Past Chairperson of Publications Com
mittee
National Association of Women in Construction, St. Petersburg, Past Treasurer/Wa
ys & Means Chairperson
International Foundation of Employee Benefit Plans, present member

SOFTWARE APPLICATIONS
Word, Excel, Windows XP and Vista, PeopleSoft HR and T&E, CYMA accounting (McGra
w-Hill,
Paradox database (Borland), Restaurant Technology Inc (RTI), an integrated accou
nting system,
and Timberline payroll and job cost modules.