SENIOR MANAGEMENT AND OPERATIONS EXECUTIVE

Accomplished operations and performance-management professional

PROFESSIONAL PROFILE
Senior-level executive and accomplished operations and
performance-management professional with more than 17 years of solid
operations, strategic-planning, business-expansion, and
organizational-design experience
Visionary leader and highly capable change-agent who consistently refines
and revitalizes strategies and procedures, introduces innovation, designs
change, and facilitates solutions-driven team collaboration
Motivated achiever and proven bottom-line contributor with solid record
of revenue recovery and cost reductions through process redesign,
organizational reengineering, and human-resources management
Enthusiastic problem-solver with keen ability to rapidly assess diverse
situational challenges, develop action plans, and lead team to meet or
exceed targeted goals
Effective communicator and relationship-builder with superior detail
orientation who gathers and imparts information effectively across all
management, department, and discipline levels. Skillful at empowering
employees to highlight individual aptitudes while collaborating as a
unit
AREA OF EXPERTISE
Business Planning and Implementation
Administration Management
Budget Development
Capital Improvements
Financial Analysis
Dynamic Leadership
Facilities Management
Risk Management
Quality Control
Multi-Million Dollar Profit/Loss Direction
Organizational Reengineering
Team Building
Policy Formulation
Efficiency Improvement
Client Negotiations
Revenue Growth
Decision Making
Vendor Sourcing
Performance Management
Communications
Human Resources
PROFESSIONAL EXPERIENCE
President and General Manager, Best of Show Automotive, Mentor, OH, 2007
to present
$30M company providing classic and antique vehicles to a worldwide
customer base
Recruited by CEO of multi-million dollar classic automobile showroom and
vehicle restoration facilities to drive process improvements across
operation, implement policies, procedures and operating performance
standards
Promoted from Vice President of Operations
Successfully aligned business planning and financial processes with
performance improvement and business risk-management activities
Set and administer budgets and initiate cost controls to ensure
profitability and reduce costs
Manage all facilities including renovations and improvements, sales,
staff, marketing, and human-resource administration
Oversee and control all daily operations, policy implementation,
advertising and promotions, and strategic direction
Installed Information Technology architecture, supporting all servers and
workstations including hardware, software, networking, security and
telecommunications
Designed, produced and maintain company website increasing traffic 45%
per year
Reduced operating overhead 15 percent by producing collateral and
advertising materials in-house

Supervisor / Senior Application Engineer, Russelectric, INC. Hingham, MA,

1999 - 2007
Manufacturer of high-integrity power control systems for critical
facilities and Forbes 500 companies
Successfully created new engineering department that produced
organizational change, increased customer satisfaction, and enhanced
profitability and revenue growth
Responsible for design, programming, testing, installing and training on
HMI applications used in the monitoring and control of electrical power
distribution systems throughout the United States
Provided leadership and training for in-house engineering teams and
nationwide field service employees
Developed new software standards for modular, scalable, reusable
solutions
Liaise with customers and vendors determining project requirements
including purchasing of required hardware and software
Managed project resources, progress, completion timeframes, start-up
services, troubleshooting and training for commissioned HMI systems
Presentation and training of HMI applications to customers, executives
and trade show attendees
Director, Computer-Education, Newton, MA, 1994 - 1999
Computer educational facilities located in Massachusetts, Illinois, and
California
Recruited to lead the operational activities of computer education
centers in MA, IL, and CA performing functions that included sales,
educating, developing and adhering to budgets, customer satisfaction,
staff development, and meeting occupancy goals
Supervised and trained employees and expertly integrated new teams and
education centers into regions
Developed educational programs, course materials, written policies, and
procedures for all facilities
Responsible for student's educational records, compliance with states
educational regulations, accreditation, licensing, and teacher
evaluations
Designed and implemented new training and management mentoring program

3rd Grade Teacher, Kalihi Kai Elementary School, Oahu, HI, 1993 - 1994
Developed and instructed age-appropriate lesson plans that encouraged
physical, emotional, social and academic growth
Maintained individual portfolios including skills checklists, labeled
work samples and narrative reports on areas needing improvement
Interacted extensively with peers and parents

EDUCATION
Bachelor of Science in Elementary Education
Bridgewater State College, Bridgewater, MA, 1992