____________________EXECUTIVE SUMMARY____________________

Management Professional with over eight years of experience in a variety of prog

ressively responsible roles. Significant expertise in financial analysis, compl
ex modeling, operations and asset management. Acknowledged throughout career fo
r capacity to cultivate strategic relationships and build trust, while simultane
ously steering positive bottom-line results. Ability to manage at a high level
of detail while maintaining awareness of overall process and team results.
____________________PROFESSIONAL BACKGROUND____________________
2009 to Present - Supervisor
E*Trade, Washington,DC
Earned a reputation as a valuable and cooperative coworker by: being fair, hones
t, and willing to help others when needed; effectively resolving conflicts at ap
propriate times; and assisting new managers and other staff to become familiar w
ith policy and operations. Setting up New Training Manuals and updating old ones
while provide uptraining environment for current associates and training for ne
w associates.
* Supervisor 17 associates and 3 team leaders, assisting with the department dev
elopment as we upgrade hardware and software
* Developed solutions as part of quality management team
* Helped prioritize work schedules and delegated assignments
* Providing daily, monthly, and yearly statics for Senior Management
2006 to 2009 - Analyst/Team Leader
Wachovia Securities, Richmond, VA
Planned study of RISK problems and procedures, such as organizational change, co
mmunications, information flow, and integrated production methods
* Managed a team of six asset management traders, assisting customers with inqui
ries and growing the business to over $7B
* Developed and implemented new trading operations and policies that automated p
rocesses and streamlined the operations by over 50%.
* Created process to streamline trading for municipal bonds and CDs, providing i
mmediate information to Fixed Income traders and mitigating risk.
* Led the day-to-day operations of up to $705M in trades, handling high level tr
ades of up to $650M individually
* Served as liaison for over 6000 brokers, analyzing customer assets and require
ments for future products.
* Mentored and trained eight new associates and the management team during corpo
rate merger in St. Louis, ensuring 100% knowledge transfer and continuity of ser
vices. Authored updated standard operating procedures in order to adapt to new
company culture.
* Selected to work with risk department in mapping out workflow processes and pr
oductivity measures.
2004 to 2006 - Associate Agency Trader
Wachovia Securities, Richmond, VA
Demonstrated effective and consistent technical support for Error trades and ACA
T trades as well. Was trade support for all Equity trading desk and P&S liaison
for trading desk as well..
* Led the expeditious and accurate order entry of listed and over-the-counter eq
uity trades totaling $100,000 daily.
* Monitored executions through to the floor and reconciled over 12 inventory acc
ounts totaling over $10M.
* Maintained daily trading and error reports for Senior Traders, providing back-
up to the e-mail trading system.
* Managed the process of zero balancing the error report for over 500 trades dai
ly, including the documentation and reporting.
* Created and implemented records management process for data security and reten
tion, insuring compliance with federal and state regulations.
2003 to 2004 - Bolt/Bore Sr. Specialist
Wachovia Securities, Richmond, VA
* During largest merger in financial services history, developed process and pro
cedures to integrate asset allocations from both firms.
* Prepared manuals and trained six associates in use of new forms, reports, proc
edures and equipment, according to organizational policy. Served as subject mat
ter expert for branches and brokers.
* Communicated with 10 departments and senior management to resolve problems and
expedite work.
2001 to 2003 - Cash/Margin Specialist
Wachovia Securities, Richmond, VA
* Received Associate of the Year award twice, being recognized by CEO.
* Created training program for 30 new associates, facilitating classes and autho
ring policies and procedures; this was utilized by other departments for subject
matter expertise in Cash/Margin.
* Monitored activity in over 2500 accounts to ensure compliance with firm, feder
al, and exchange regulations
* Identified and issued calls for additional money or securities in all margin a
ccounts for over 1000 brokers within regulatory timeframes.
* Monitored market movement and its impact on margin accounts, providing informa
tion to over 100 branch associates
* Handled ACAT issues, Reorg items, and Option report.

____________________EDUCATION____________________
Virginia Commonwealth University, Richmond, Va
Business Courses

____________________VOLUNTEER____________________
2001 to 2001 - Teacher Assistant
Junior Achievement, Richmond, Va
Trading Trainer for Elementary School