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Julie A Handley

10245 Kit Carson Place

Santee, CA 92071
Cell: 619-757-7872
Email: jhed483a@westpost.net
Telecommunications professional seasoned in Site Development, Finance, Operation
s, Network, Sales and Customer Service.
Major strengths include:
* Database Management
* Finance & Accounting
* Project Management
* Process Improvement Catalyst
* Management Reporting Support
12/2007 to present AT&T Mobility San Diego, CA
Equipment Engineer
Responsible for the Procurement and Order Management of Network equipment for We
st Region - San Diego, Las Vegas and Hawaii of capital equipment and deliverable
s for implementation of cell site new build and modification design plans. Resp
onsibilities include reviewing RF Design sheets to order cellular hardware, tran
smission equipment, power systems, batteries, telecom interconnect equipment uti
lizing Ericsson, Lucent & Nokia GSM, UMTS, E911 and LTE equipment. Work closely
with RF design, Real Estate & Construction, Operations, Turn Key Vendors, and Su
pply Chain Management team members. Project management tracking and high level
reporting required to maintaining milestones necessary to build plan and financi
al objectives. Proficient in Advanced Excel, Oracle EPL, CASPR, Siterra, Savvion
, CTS, Business Objects, and Supply Chain Management Logistics tools and other i
nternal software.
12/2006 to 12/2007 T-Mobile USA San Diego, CA
Development Coordinator
Administrative support for the Senior Site Development Manager and Development S
upervisor. Responsible for database and spreadsheet input with regard to data i
ntegrity requirements which include gathering, project evaluation, goal setting,
project planning and identifying/securing appropriate resources, budgets, analy
zing complex information, sharing information with appropriate internal/external
constituents. Responsible for guiding projects to on time completion with achie
vement of stated objectives and budgetary constraints. Responsible for ordering
services, creation of purchase orders, managing vendors for the duration of a p
roject implementation.
7/2006 - 12/2006 T-Mobile USA San Diego, CA
Site Marketing Project Support
Project management and support to the Western Divisional Manager - Tower Assets.
Key responsibilities included database management of collocations of towers for
California, New Mexico, Colorado, Nevada and Texas. Responsible for report crea
tion, database process improvements, requisition of documents, copying/scanning
documents and reviewing zoning/ construction drawings and structural analysis.
8/2001 - 7/2006 Bernardo Construction San Diego, CA
Business Manager/Owner
Managed financial accountability and reporting of Kitchen and Bath, Home Improve
ment and Handyman Services S Corporation. Responsible for sales contracts, estim
ates, proposals, liens, insurance and company correspondence. Developed and impl
emented marketing, promotion, and website.
6/1997 - 8/2001 AT&T Wireless San Diego, CA
Major Account Manager
Managed sales and servicing of multi-line, high profile accounts including the U
S NAVY, Space and Warfare System Center, San Diego Unified School Districts, Gol
f, Media and Technical accounts
Acquired new business and promoted wireless/ data products and services. Execute
d contract proposal and negotiations, presentation and customer support of accou
nts. Working knowledge of Department of Defense, RFP procedures of government co
ntracts, and purchase orders processes.
Awards include Top Sales Performer achieving 203% of quota.
9/1993 - 6/1997 GTE Mobilenet San Diego, CA
Administrator Capital Processes
Analysis of financial performance of network capital budget to within 0.5% of bu
Responsible for capital expenditures and capital project tracking. Utilized inte
rnal database programs, MS Access and MS Excel. Managed inventory tracking of fi
xed assets, depreciation of network equipment and audit processes. Developed con
tinual process improvements to insure compliance of policy and procedures, educa
tion and training of Region Staff on capital tracking. Awards include 1997 San D
iego Upgrade Network and Digital Implementation Team, Achievement Award, 1998Cel
lular FDA Recovery Team Award, Centralized Inventory Team Achievement Award.
04/1992 - 9/1993 GTE Mobilenet Fresno, CA
Network Operations Secretary
Processed invoices, answered phones and provided administrative support to
Network Operations Manager. Inventory management for repair and return program,
warehouse inventory database. Responsible for shipping and receiving, Reviewed a
nd managed vendor contracts and diagnosed customer trouble tickets. Maintained v
oice mail database and pulled AMA tapes for billing. Awards include Outstanding
Performance Team Achievement Award.
11/1990 - 4/1992 Contel Cellular Inc. Fresno, CA
Customer Service Representative
Billing, equipment and new service inquiries in high volume ACD Regional Call
Center. Proficient in conflict resolution utilizing customer diffusion skills to
reduce churn.
Developed customer trouble ticket analysis procedures and provided technical sup
port to customers.
Awards include Save Team Achievement Award.
12/1989 - 11/1990
Office Manager Contel Cellular Inc Fresno, CA
Administrative support to Regional Manager. Managed activations department emplo
inventory, cash payments, bank deposits, and accounts payable.
12/1979 - 12/1989 Pacific Bell Fresno, CA
Reports Clerk/Maintenance/ Installation/Mechanized Loop Assignment Center
Facilitated the collection and disposition of work requests for outside plant. D
ispatch, Repair, ESS, cable assignment, DLR,CLR, Call Before You Dig, undergroun
d buried cable assignment, and special services.
Responsible for report generation, interfaced computer systems, and dispatched t
06/1978 - 12/1979 Pacific Telephone and Telegraph Hanford CA.
Operator Services
Long Distance Operator providing collect, personal and coin calls using 10 key t
1997 - 1999 University of Phoenix San Diego, CA
Bachelor of Science, Business Management
1993 - 1994 Fresno City College Fresno, CA
Undergraduate Studies, Business Administration
1978 - 1980 Kings River Community College Reedley, CA