JENNIFER J.

WOMACK-ROBBINS, PHR
702-354-4352 cell 1153 Brent Park Court jwf4e162@westpost.net
702-269-0031 home Henderson, NV 89002
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SUMMARY
Accomplished human resources business partner with 15 years of progressively res
ponsible experience in technology, hospitality, and banking industries operating
over multiple states. Focused on the deployment of HR initiatives while partne
ring with Operations.
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AREAS OF EXPERTISE
* Human Resource Strategic Planning & Objectives
* Human Resource Policies & Procedures
* Employee & Management Training
* Team Building & Morale Activities
* Recruitment & Employment Management
* Union & Non-Union Employee Relations
* Payroll Administration (ADP)
* Compensation & Benefit Design/Administration, including stock options and defe
rred compensation
* Acquisition Integration
* Coaching/Development & Succession Planning
* Multi-Office & Facility Administration
* Conflict Management
* Employee-Relations Programs
* Property & Causality Insurance Administration
* Safety Management
* Travel Administration
* EEOC, OSHA, HIPAA, W/C and other federal, state, and local compliance program
needs, including training, investigation, and prevention programs
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PROFESSIONAL EXPERIENCE
Instant Action, Inc., Las Vegas, NV
Director of Human Resources (8/2010 to 12/2010) *Company is closing its doors du
e to financing.
Instant Action is an online browser gaming company that brings console-quality g
ames to the Web. Instant Action has 3 office locations in OR and NV.
* Provided HR support for 100 employees throughout the organization to include c
oaching, influencing, and listening to employees while supporting the organizati
onal needs.
* Oversee high volume recruiting for technical and non-technical positions for I
nstant Action. These included relocation, Contractors, and temporary positions.
* Partnered with the COO to evaluate and develop all employees within the organi
zation. This included restructuring the Organizational chart, succession planni
ng, and workforce planning.
* Guide and coach managers on employment law, disciplinary and performance actio
n plans.
* Actively participate in strategic planning and organizational development with
C-level team; made recommendations on human resource programs to meet the compa
ny's goals.
* Evaluated compensation practices through job analysis and market analysis. Ma
de recommendations on base pay for positions.
Service Repair Solutions, Inc., Las Vegas, NV
Director of Human Resources (6/2004-7/2010)
Service Repair Solutions is a high tech company that offers a suite of customer
based solutions in the automotive service and repair industry. SRS is a $56 mil
lion dollar organization with 5 office locations in CA, NV, UT, and MN and a fie
ld team throughout the United States.
* Responsible for developing and managing the human resource processes, polices,
and procedures for SRS FOR 30 employees in 2004 to supporting 450 employees tod
ay.
* Participated in strategic planning, process improvement, organizational develo
pment and budgeting activities; made recommendations on human resource programs
that supported company goals.
* Analyzed trends and metrics to develop solutions, programs, and policies.
* Reviewed RFP's to establish an employee benefit program to fit the company cul
ture. Administer benefits, retirement plans, COBRA and other employee benefit p
rograms in compliance with applicable laws and policies.
* Developed and implemented a Compensation program through job analysis, benchma
rking, and market analysis. Educate Managers on compensation practices includin
g base pay and equity, performance review processes, performance rating processe
s, and promotions.
* Selected, developed, and implemented Payroll, HRIS, Benefits, Expense Reimburs
ement, and Timekeeping systems for the organization using ADP and Benetrac produ
cts.
* Implemented recruitment programs related to employment branding, sourcing, can
didate assessment, selection, hiring, and recruitment metrics. Oversee high vol
ume recruiting for exempt and non-exempt positions.
* Partner with Senior Management to evaluate and develop all employees within th
e organization. This included developing training needs assessments and develop
mental opportunities. Designed and delivered training programs based on needs o
f the organization; these programs functioned as cornerstone for employee retent
ion and increased employee morale.
* Lead, managed, and developed an HR team and Office Support.
* Facilitated seamless integration of 100 employees from 3 acquisitions for SRS.
HMSHost, Las Vegas, NV
Sr. HR Generalist (3/1999-6/2004)
HMSHost operates the food and beverage concessions in airports throughout the Un
ited States.
* Provided HR support for 650 union and non-union employees in 30+ facilities at
McCarran International Airport.
* Domestic & International recruitment for exempt & non-exempt positions.
* Supported other airport locations in the Western Region with corporate recruit
ing and development.
* Increased revenue by 15% due to federal and state programs.
* Reduced open requisitions by 30%, due to increase of qualified applicants.
* Opened and managed HMS Host Employment Center.
* Assisted in union negotiations.
* Planned and facilitated company events.
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EDUCATION
BS, Business Management, San Diego State University, San Diego, CA
PHR, Professional in Human Resources
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PROFESSIONAL AFFILIATIONS
Society for Human Resource Management
Southern Nevada Human Resources Association
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VOLUNTEER AFFILIATIONS
* American Heart Association
* Silverman Triathlon
* Susan B Komen Race for the Cure
* Girl Scouts of Frontier Council