SCOTT HERDER

4110 FLORENCE ST
Simi Valley, Ca 93063
tel. (805) 584-9354
fax. (805) 584-9351
shf637b0@westpost.net
Title (keywords)
Quality Assurance Engineer,
Software Quality Assurance Engineer, Software Test Engineer,
Quality Engineer, Quality Assurance Analyst, Usability Engineer,
Quality Control, Technical Support, SQA, QA, QC
Primary Skills
Software Test Engineer 12+ Years Testing software, Firmware and Embedded systems
MCSE/MCSA: Sec. CCNA - 8+ years Experience in IT Networks, Servers in a Microsof
t Environment
Technical Support Specialist 7 years in applications, networking, programming an
d troubleshooting PC's
Location
US-CA-Los Angeles
RESUME DETAILS
PROFESSIONAL SUMMARY
Software Quality Assurance (QA) testing experience, in a wide variety of project
s and environments. Functionality, compatibility, reliability, load/stress, usab
ility, installation, security and related test methodologies. Testing of web app
lication, client-server, Peer to Peer networks, multimedia, SQL database, and re
lated projects on Windows operating systems. Development and integration of embe
dded systems. Testing, debugging and maintaining Serial and Ethernet controllers
utilizing Linux, Windows CE and QNX as a Real time operating system. Designed h
ardware, and software for I/O harness testing of embedded processor system and i
n-circuit diagnostics. Government (FDA) Development experience in products regul
ated by government agencies as well as commercially available High Definition Vi
deo products. Coordinator and leadership roles in creation and execution of QA a
nd testing processes, test strategies and plans, bug documentation and regressio
n, and defect tracking system development using DevTrack and Merrant Tracker. Cr
eation of test scripts in software automation using WinRunner and Rational Robot
. Experience working both in a team and individual working environments and exte
nsive training in software, hardware and embedded systems testing, theories and
procedures
Work Experience
Senior Software QA Engineer
2007-2010 Harris Broadcast Division (BCD), Northridge CA
*Install upgrade and configure Windows software on High Definition (HD) Video se
rver hardware in a mainframe and mass storage environment using Xyratex technolo
gy.
*Test planning and test execution including submitting defect reports for HD vid
eo hardware used by ABC, CNN, Disney, Fox, and the NFL instant replay technology
.
*Implementation of in-house SNMP based monitoring software using MSSQL database
engine for multiple HD Video hardware and software configurations switches and r
outer and mediating between hardware and software developers in different countr
ies and assigning the responsibilities for those defects.
*Installation and configuration Harris Nexio management tools including registry
 editors, Software License Key (SLK), Network diagnostics and SNMP monitoring to
ols.
*Enterprise Network WAN/LAN Management: Responsible for successful daily operati
ons of all Core lab networking devices using Extreme Networks (Black Diamond) sw
itches and routers, Network Implementation coordinated all new Networks: Ethern
et and Fiber wiring/testing, racks, and the configuration of all new networks to
securely access main network.
*Ethernet RJ-45 Cat 5\6 infrastructure wiring - planning, installations, add/mov
es/changes on networks and video terminations
*Manage new Server Roll-outs: Research/specify/recommend/procure all Server hard
ware & software products, Xyratex RAID/data storage configurations, operating sy
stem/application installations, patch management services, repairs, upgrades, ne
w backups/recovery & life-cycle management.
*Server Operating Systems: Windows Server 2003, XP 64 and Windows 7
Senior Software QA Engineer
2006 - 2007 Diebold Inc. Software and Electronics R@D, Moorpark, CA
Senior Software QA Engineer (Contract)
*Install upgrade and configure Windows based software, hardware and database sys
tems for Security Access Control developed for the U.S. Air Force for use in bas
e facilities.
*Installation and configuration of multiple Dell servers in a peer to peer netwo
rk configuration to facilitate proprietary database replication across the netwo
rk using MySQL
*Test planning and test execution including submitting defect reports for Linux
based embedded systems used in the security and card access control hardware.
*Analyze existing system and programming logic to provide more efficient network
operations and to identify difficulties, and revise the logic and procedures.
*Writing and executing test plans and writing of technical publications. Experie
nce in the full software development life cycle, including requirements definiti
on, prototyping, design, installation, testing and maintenance. Strong backgroun
d in Quality Assurance, submitting detailed defect reports and correctly categor
izing the severity of those defects.

1998 - 2006: Johnson Controls Security Solutions (Formerly Cardkey Access Contr
ol) Simi Valley, CA
Software QA Engineer
*Install upgrade and configure Enterprise level Windows software, hardware and M
SSQL database for Security Access Control Systems integrated into Johnson Contro
ls Building Facilities Management and Environmental Systems in a Six Sigma devel
opment environment.
*Test planning and test execution including submitting defect reports for QNX an
d Windows CE based embedded systems used in the access control hardware for comm
unications to the host over an encrypted network. Mediating between hardware and
software developers and assigning the responsibilities of those defects.
*Installation and configuration of multiple HP servers in a Server-Client networ
k configurations including Cluster Redundancy, Remote Redundancy, .NET, IIS and
SQL Server Replication applications.
*Enterprise Network WAN/LAN Management: Responsible for successful daily operati
ons of all test lab networking devices; includes configurations, Cisco, 3Com, Li
nksys and NetGear Routers/Switches, hardware & software firewalls.
*Network Implementation coordinated all new Networks: Ethernet wiring/testing, r
acks, and the configuration of all new networks to securely access main network.
*Server Management & Administration: Responsible for successful daily operations
of all Test Lab HP Servers: including planning, design, deployment maintenance
and documentation of server and workstation and related IT equipment.
*Manage new Server Roll-outs: Research/specify/recommend/procure all Server hard
ware & software products, RAID/data storage configurations, operating system/app
lication installations, patch management services, repairs, upgrades, new backup
s/recovery & life-cycle management.
*Server Operating Systems: Windows Server 2003, 2000, NT, XP, Vista
*Enterprise Server Administration: Design corporate AD Domain structures; Active
Directory user/group/GPO/Policy management, data backups, offsite storage & dat
a recovery solutions.
*Server Configurations -- Hands-on experience: Internet Gateways, Firewalls, DNS
, DHCP, secure Data Servers, Network Printing/Document Imaging, Proxy Web Authen
tication, Anti-Virus/Spam, Web Content filtering, Staff ID Systems, CCTV securit
y camera, DVR, Web access, IPSec, Terminal Services , phone and intercom systems
.
1993-1998: View Engineering (Simi Valley, CA)
Systems Engineer (Semi Conductor Products Group) ISO 9000
Manufacture of PC based 3-axis high precision laser imaging and integrated circu
it chip scanning equipment.
*Duties were to keep the product line moving. Service and repair production line
equipment. Troubleshoot and repair software and hardware when faults occurred o
n the line down to board level. Interface with Mechanical and Electrical Enginee
rs on implementing product improvements.
*Perform operational tests and troubleshooting of software systems, assemblies a
nd subassemblies to determine the root cause and the required corrective action.
Set up specialized test equipment and perform unique test and troubleshooting p
rocedures.
*Identify and report on, orally and in writing, assembly, subassembly, and compo
nent failure trends.
Organize test sequence scheduling based on system priorities. Maintain comprehen
sive and detailed manufacturing and troubleshooting histories and records
Certifications
Microsoft Certified Systems Engineer (MCSE): Windows Server 2003
Microsoft Certified Systems Engineer: Security
Microsoft Certified Systems Administrator (MCSA): Windows Server 2003
Microsoft Certified Professional (MCP): Windows XP
CCNA: Cisco Certified Network Associate