Roger Jansen

3045 Ala Napuaa Place # 516 Honolulu, Hi. 96818 * 815-978-2131 * email; rj8aa
7e@westpost.net

OBJECTIVE:
To obtain employment in a supervisory/managerial role in field/customer service
or maintenance directing representatives to customer satisfaction.

EXPERIENCE:
Aloha Contract Services, Honolulu, Hi.
Maintenance Manager, (November 2008 to Present)
* Manage all GSE Mechanics on 4 airports in Hawaii
* Oversee all maintenance needs for Aloha Contract Services

Winnebago County Facilities Department, Rockford, Illinois

Assistant Building Engineer, (March 2006 to September 2008)
* Facilities Manager River Bluff Nursing Home
* County Government Building Facilities Maintenance
* All facility maintenance responsibility.
* Opened new 600k sq. ft., 1212 bed correctional facility.
* Supervise work crews and external contractors working on systems that the main
tenance crews had little or no expertise on, i.e. fire suppression/sprinklers, b
uilding controls, etc..

CLOCK TOWER RESORT, Rockford, Illinois

Chief Engineer, (August 1999 to May 2005)
* Computer Network Administrator
* Supervision of the hotels' maintenance and landscaping departments.
* Responsible for 27 acres of land and 251 Guest Room and multiple Banquet facil
ities.
* Responsible for all electric power, kitchens, outlets, pools, rooms maintenanc
e, etc.
* Liaison to vendors and contractors for all electrical and mechanical equipment
ECLIPSE COMBUSTION, DIVISION OF ECLIPSE INC., Rockford, Illinois
Field Service Supervisor, (November 1987 to June 1999)
* Supervision of two immediate service representatives in the corporate headquar
ters and active response to four remote service representatives. Global responsi
bilities for customer requests for product service.
* Responsible for field service on all continents.
* Field training of employees of product line at customer sites.
* Responsible for and administration of $250k+ annual budget.
Dresser Industrial Valve & Instrument, Division of Dresser Industries,
Alexandria, Louisiana
Field Service Engineer, (February 1979 to October 1987)
Visited customer jobsites and supervised the customers' personnel in the repair
and rebuilding of Safety Valve products.
* Products were on commercial, high pressure (up to 5500 psi) steam boilers.
* Pressure Vessel(s)
* Paper Mills (low pressure boilers)
* Chemical Plants

The safety/safety relief valves have to be rebuilt and/or maintained yearly by c

ode.
* Global responsibilities for travel to customer sites.
* Field training of product line at customer sites.
* Worked from home in Rockford, Illinois and reported to manager in Alexandria,
Louisiana at primary manufacturing facility.

SPECIALIZED SKILLS:
Extensive Over Seas Travel Experience
Work & travel in the Middle East, Africa, Asia, Europe, South and Central Amer
ica
COUNTRIES VISITED TO SERVICE PRODUCTS
Saudia Arabia, Kuwait, Iraq, Pakistan, Egypt, Hong Kong, Macau, Japan, Korea,
Guam,
England, France, Germany, Holland, Belgium, Canada, Venezuela, Columbia, Mexic
o, Puerto Rico

Responsible for the Commissioning of Industrial Production Systems

Products serviced depend on joining of the integrated systems and produce custom
ers' final service or saleable product.
Twenty years experience with IBM based computer systems
Have built and installed various hardware and software systems.
Part time consulting with home users on PC- based systems.
Experience with MicroMain Management software systems
MicroMain software manages control of costs and PM as well as regularly schedule
d maintenance service.

SPECIALIZED TRAINING:
 ROCKFORD EAST High School
Attended Rock Valley College
Dale Carnegie Course, Evelyn Wood Reading Dynamics, Dealing with Difficult Peopl
e & Managing Conflict, Business Writing for Results, Windows Tips, Tricks & Trap
s, Lift Truck Operators License A&B, Win OS Technical Workshop, Confined Space E
ntry Procedure, Coaching & Team Building Skills for Managers & Supervisors, NT F
undamentals, Great Communicator Seminar
Completed assorted training classes in Customer Satisfaction, How to handle Irat
e People, Coaching & Team building Classes, International Protocol, How to handl
e visits to Foreign Lands.