Richard M.

Haviland
678 Paine Drive
West Chester, PA 19382
610 220-0279
rhfac4d8@westpost.net
Leader delivering business results through organizational transformation by inte
grating strategy, culture, structure, employee engagement and innovative best pr
actices
MEDecision, Inc (Wayne, PA) 6 years as executive and retained consultant
Subsidiary of HCSC, Chicago; $47 billion privately held company
Senior Vice President, HR/OD, Education and Organizational Excellence
Created the first senior level executive role in these functions for software co
mpany in the healthcare information and electronic medical records industries; b
uilt, from the ground up, an in-house university offering over 1,000 classroom h
ours in the first year; staffed and advocated successfully for companywide Six S
igma training at Yellow, Green and Black Belt levels; designed and implemented T
alent Development and Succession Planning processes; Leadership accomplishments:
Culture change effort resulting in company being rated #21 of Best Places to Wo
rk in the Healthcare Industry and #33 in all industries in the state of Pennsylv
ania
Implemented a Results-Behaviors Performance Management and Rewards process to s
upport organizational culture change effort
Implemented and facilitated a Strategic Planning process that engaged over 30%
of the workforce
Provided all in-house assessment, 360 feedback, diagnostic and coaching service
s
Developed long-term HR strategy to support business growth and expansion of tar
get markets
Responsible for design and management of all fixed and variable compensation pr
ograms
Growth Management Strategies, LLC (Paoli, PA) 8 years
Managing Director, HR/OD/Training/Strategic Planning Practice Area
Built and managed an international client base providing business consulting ser
vices focused on culture transformation, organizational excellence and high perf
ormance processes.
Lead consultant at C-Suite level to companies in material sciences, pharmaceuti
cals, electronics, financial services, aerospace, medical devices, automotive te
chnologies and professional sports
Developed IP in developing high performance models for selection and developmen
t
Researched and developed IP in assessing leadership skills in different busines
s environments and organizational cultures
Johnson Matthey, PLC ($6.5 billion; 12,000 employees; London, England) 12 years
Advanced Materials Division, Johnson Matthey, PLC ($2.5 billion; 8,000 employees
; Malvern, PA)
Vice President, HR/OD, Training and Quality Systems Education 8 years
Selected to start up and build the HR/OD, Training and Quality Systems functions
for a newly formed global division during a sustained period of organic growth,
acquisition and capital investment in new facilities globally; lead executive i
n linking strategy, culture, structure, talent deployment and performance metric
s in a new business model. Recognized as internal leader of best practices and i
nnovation in HR/OD processes:
Long-term HR strategy formulation and execution to support growth of Electronic
Materials SBU from a $20 million technology venture to a $750 million SBU and w
orld leader in the market
 Talent selection and development to build foundation for a strategic expansion
of Pharmaceutical SBU
High Performance models using new Assessment Methods
Growth management diagnostics and initiatives for division and SBUs
Processes for complex and rapid change initiatives
Worked with counterparts in Europe, UK and Asia to establish best practices in
HR, OD/OD, Training, Strategy and Continuous Improvement globally
Lead senior HR executive for integration of $250 million dollar material scienc
e acquisitions in Washington, California, Minnesota, Wisconsin and British Colum
bia
North American Group ($1billion; 3,000 employees; Malvern, PA)
Vice President, HR/OD and Training, USA and Canada 4 years
Lead executive for acquisition integration and change management initiatives acr
oss all business units; responsible for organizational assessments and transform
ation processes; directed HR professionals at 10 locations in the USA and Canada
; North American Group consisted of 4 Strategic Business Units (SBU) and R&D for
the Americas; Recognized as SME and organizational leader:
Change Agent during period of high growth, new business model and culture chang
e
In-house Organizational Diagnostic and Internal Customer Satisfaction services
and programs for USA and Canada, including data analysis, design and facilitatio
n of operational excellence and team building programs based on diagnostic resul
ts
Design and facilitation of Strategic Planning resulting in securing approval fo
r capital investments and acquisitions in Electronic Materials and Pharmaceutica
l Services SBUs
Management Assessment Center for psychological testing, 360 survey processes, d
evelopmental planning and coaching (average of 220 people per year)
Coach for executives and high potentials
Talent Continuity Process including Succession Plans, High Potential Program an
d HR asset vulnerability assessments
Acquisition integration best practices; involved in 3 acquisitions and the rest
ructuring and merger of 23 operating sites in the USA and Canada; served as seni
or leader for acquisition integrations

Bowmar Instrument Corporation ($250 million; 1,800 employees; Los Angeles, CA)
3 years
Controls and Flight Systems Division ($100 million; 350 employees; Philadelphia,
PA)
Started up new HR initiatives while serving as an HR generalist; designed and im
plemented first supervisory and management development program; implemented and
managed in-house EAP; selected by Divisional President to serve as Project Manag
er for first company initiative in employee involvement and productivity process
es; lead manager for non-union workforce employee relations and coaching
Geographies Worked In During Career
Belgium, Canada, China, England, France, Germany, Italy, Japan, Korea, Malaysia
, Scotland,
Singapore, Taiwan, Trinidad

Additional Experience
Pennsylvania State University, Adjunct Faculty (14 years while working at Bowmar
and JM) Smeal College of Business Administration, Management Development Depa
rtment
Based on student and peer evaluations, recognized among the top 2% in instructi
onal quality and content
 Served on the universitys consultant advisory board for the business incubator,
working with venture capital groups and entrepreneurs in new technology start-u
ps
Served on curriculum design team for the MBA majors in HR and Training/Developm
ent
Designed and taught: Foundation course in Leadership Development, Organizationa
l Change, Organizational Behavior, Basics of Supervision for Project Managers
Education and Certifications
BA, History/Psychology
MA, Counseling; concentrated in Adult Development and Group Dynamics
Member of cross-functional team at University of Pennsylvania Wharton School an
d their Center for the Study of Adult Development working with behavioral scient
ists and industrial psychiatrists in designing and testing new techniques for ma
nagement assessment, development and coaching
Certified by the International OD Institute as a Registered OD/OE Consultant
Certified by the Center for Creative Leadership to administer and interpret all
of their 360 survey instruments and approved as a coach/feedback provider on al
l instruments
Certified in the Hay Point Factor Job Evaluation System and HR Strategic Planni
ng
Certified as a Crosby instructor in Continuous Improvement
Certified by the American Center for Quality and Productivity in process improv
ement
Certified in Mediation and Conciliation services
Certificate in Labor Law, Penn State University