LATEASHIA "NIKKIE" SHERMAN

201 Deerfield Drive

Hiram, GA 30141
972.224.0608 ls7db452@westpost.net
SUMMARY
Fourteen years of administrative and financial support experience in the Health
Service, Information Systems and Federal Industries. Financial Project Managemen
t of multi-million dollar complex projects. Experience in quality assurance and
benefit administrations. Internal auditing, Accounts payable and receivable for
small and large project teams within multiple geographies. Ability to multi-task
and work well under time constraints with strong working knowledge of Financial
Planning. Recognized as an effective team player with strong interpersonal comm
unication skills. Highly motivated, goal-oriented, thorough and precise.
SKILLS INVENTORY
Software: Project Financial Management Tool; Microsoft applications including:
Project, Access, Excel, Power Point, and Word; Lotus Applications including: Wor
d Pro, Lotus 1 2 3 and Freelance; Word Perfect; Brio and Hyperion; Q & A; AREV R
evelations and Medical Manager
PROFESSIONAL EXPERIENCE
INTERNATIONAL BUSINESS MACHINES (IBM), Johannesburg, South Africa 2009 - Present
Project Administrator
Business Operations Professional for Cost Optimization on the MTN Account. Manag
ing the Resource Purchase Order process via PO Creations, Reconciling Invoices,
status tracking and overseeing the team. Responsible for maintaining the CLAIM C
reation and Access for SA, India and US on the Account. Monthly updates of the A
S Forecast and resources tracking of all AS RFS to SOW added under the base acco
unt. Managing Cost Take Out Initiatives in the areas IT, Resource Conversion, Mi
gration and Expenses. Managing and reporting the budget for Bid and Proposal wor
k for 5 sectors within organization.
INTERNATIONAL BUSINESS MACHINES (IBM), Atlanta, GA 2000 - 2009
Associate Project Manager
Responsible for providing financial support on various types of projects and rep
orted status to all levels of management within the organization.
Financial Analyst & Project Manager Assistant & Project Manager 2007 - 2009
* Performed financial analysis on Avon, Ace, Discover and ABM accounts.
* Processed monthly billing and reconciliation for multiple geographies.
* Created financial plans for $16M account, associated estimates and forecasts w
hich led to more accurate monthly reporting to client and internal management te
ams.
* Managed IBM Internal Auditing on Workplace Security, Key Control Operations (T
esting) and Data Security & Privacy for ABM Account.
* Completed due diligence on new existing account which resulted in an additiona
l $500K in revenue for the Ace Insurance Account.
* Processed monthly Accounts Receivables and Payables for non-labor expenses to
customer when outside the coverage of the base contracts.
* Developed a Risk and Issues Matrix to manage the Risk and Issues associated wi
th the OneSource Account.
* Project Manager on ABM Account 1099 2008 process and all aspects of transition
back to the Client for the team.
LATEASHIA "NIKKIE" SHERMAN PAGE TWO
INTERNATIONAL BUSINESS MACHINES (continued)
Financial Project Manager 2000 - 2007
* Managed finances for multi-million dollar commercial and internal accounts whi
ch resulted in always coming in on budget for the contracts.
* Supported Senior Management teams by providing weekly and monthly Financial Re
ports.
* Reported monthly financial status to clients.
* Managed monthly financial baselining, forecasting and earned value for 150 to
200 accounts per year.
* Created, reviewed and assisted with Documents of Understanding, project plans,
account setup, Intercompany Agreements.
* Managed general ledger and discretionary spending reconciliation for over 200
accounts at any given time.
* Trained and mentored managers and peers.
* Team Leader for VP Business Operations Team of 6 resources managing $80M to $1
25M per year.
SRA INTERNATIONAL, Bremerton, WA & San Mateo, CA 1998 - 2000
Documentation Specialist & HR Administrator, WA 1999 - 2000
Responsible for a variety of administrative and professional human resource func
tions and to provide guidance to staff regarding benefits policy and procedures.
* Led New Hire Orientations, phone, in person and exit Interviews.
* Implemented Company Quality Assurance procedures for US Navy and State of Wash
ington Contracts at company branch office.
* Processed and tracked salary and performance evaluations.
* Prepared offer letters and new hire documentation.
* Managed procurement for Federal Systems Integration & Management Center and al
l internal items for local office.
* Managed Security Clearance request and status and personally had Top Secret Se
curity Clearance.
Project Control Specialist & Documentation Specialist, CA 1998 - 1999
Assist Program Managers, Program Coordinators and other functional teams to ensu
re overall quality control and assurance is being performed and to provide finan
cial and administrative support to the onsite team. Also responsible for payroll
and procurement task for the onsite team.
* Implemented document archiving system at the United States Postal Servicing Ce
nter (USPS).
* Performed quality assurance for work products to the customer, prepared plans
and reports of operations.
* Coordinated with the USPS IBSSC Secretary and Security Department to guarantee
employee access to the location and clearance for equipment.
* Developed presentation documents for tracking In-Line Independent Verification
(ILV) of the USPS Mail Operations computer systems for Year 2000 compliance.
* Secret Security Clearance.
EL CAMINO HOSPITAL - CONCERN: EAP, Mt. View & San Jose, CA 1996 - 1998
Administrative Secretary 1997 - 1998
Responsible for Accounts Payable and Account Receivables for companies and medic
al professionals associated with the program. Managed a staff of 3 Billing Clerk
s
* Interfaced with mainframe and personal computers to generate various internal
and external statistical reports for company Employee Assistance Benefit account
s.
* Managed the accounts payable system for up to 10 Psychiatrist and 350 counselo
rs and facilitated project solving sessions with the counselors regarding paymen
t issues.
* Managed the accounts receivable process for about 250 companies who contracted
with Concern: EAP.
* Performed quality assurance and supervision for up to 3 staff members for the
billing process.
* Interfaced with AREV Revelations database using SQL to produce ad hoc reports
on demographics and utilization statistics to help optimize the decision making
process for account mgmt. Worked in partnership with the programming staff to m
anage database growth, data size and user population.
LATEASHIA "NIKKIE" SHERMAN PAGE THREE
EDUCATION
BA, Psychology, University of Oklahoma, Norman, OK, 1996
Spanish - Currently refreshing studies via Rosetta Stone Program
VOLUNTEER WORK
TRUMPET AWARDS, Atlanta, GA 2001 - 2009
* Reservations - Team Lead for committee, assisting with seating 1500 to 4000 pe
ople at 2 main events and the distribution of tickets to all events.
* Guest Services - Co-Chair of Department: Visiting sites, coordinating transpor
tation and scheduling volunteers. Team Leader and Command Post Assistant coordin
ating volunteers. Escorted Guest, Honorees, Presenters, Performers and Sponsors
from the airport and to various events scheduled over the 5 day weekend.
LAFFAPALOOZA!, Atlanta, GA 2005 - 2007
* Registration of talent, Learn Through Laughter Events and New Faces Talent Wra
ngler.
* Special Event Assistant for Volunteer Coordinator and Associate Producer for p
reparation work before the 4 day festival began each year.
MARCH OF DIMES, Kitsap County, WA 2000
* Chairperson for Kitsap County Walk - Coordinated major contributors to March o
f Dimes for planning meetings and day of walk tasks.
* Obtained Food, Beverage and Monetary Donations for walk from Companies and ind
ividuals