JIU-RAN CHEN

11 Westcliff Drive
Dix Hills, New York 11746
631.271.2670
jcfda31a@westpost.net

IT PROJECT MANAGEMENT
~ Software Development
~ Project Implementation Management
~ Team Leadership
Dedicated software development professional with solid experience gathering requ
irements, analyzing business needs, and guiding IT projects through their full l
ifecycle to develop and implement streamlined technology solutions and business
processes. Excellent communication, training, and problem-solving skills; can co
nvey complex technical concepts to users and colleagues of all levels. Adept at
leading global development resources through solution design, coding, testing, i
mplementation, enhancement, and change/release management.

CORE COMPETENCIES
=================
* Project Management
* Project Planning
* Team Building & Leadership
* Software Development Lifecycle (SDLC)
* Solution Design & Integration
* Business Analysis
* Change Management
* Technology Integration
* Web Application Development
* Systems Analysis
* Resource Management
* Deliverable & Milestone Fulfillment

PROFESSIONAL EXPERIENCE
=======================
BARNES & NOBLE, INC. - WESTBURY, NEW YORK - 2001-2010
Largest U.S. book retailer with 40K employees across more than 1,300 stores and
$5.1B in annual revenue.
IT SOFTWARE DEVELOPMENT MANAGER
Led 4-person team in all aspects of software development and implementation. Eng
aged project stakeholders to identify functional needs, design solution strategi
es, and develop technical specifications. Defined project plans complete with sc
ope, milestones, and deliverables. Directed planning and execution of quality as
surance testing, code review, and defect resolution. Oversaw risk management and
mitigation. Coordinated vendor maintenance activities to ensure high-quality pr
oduct delivery.
* Directed design and implementation of total solution for B&N Membership Progra
m. Coordinated all application, Oracle database, coding, and infrastructure upgr
ades to accommodate exponential program growth to nearly 6M annual members, gene
rating $700M in revenue over the past 8 years.
* Named Principal Manager for enhancement and administration of Sales Audit Syst
em to review and analyze 100% of data from sales, returns, and coupon redemption
transactions 24x7 for more than 800 retail locations.
* Orchestrated design, development, and deployment of Book Fair Tracking System
using ASP.NET, AJAX, and C# to track merchandise purchases across all 50 states
for issuing rewards and discounts to participating schools.
* Prototyped, designed and implementation of Microsoft Silverlight-based front-e
nd membership authentication program.

JPMORGAN CHASE & CO. - NEW YORK, NEW YORK - 1993-2001

Global investment banking and securities company with more than $100B in annual
revenue.
SOFTWARE MANAGER/DEVELOPER
Directed team of 7 programmers, including 2 in Hong Kong and 5 in the U.S., thro
ugh all software development phases. Oversaw requirements gathering and analysis
. Defined technical specifications and prepared design documents. Coordinated de
velopment, testing, code reviews, implementation, and support. Planned and manag
ed system and application migrations.
* Collaborated with System Tool Design Team to develop and manage Interplex and
Insight products for various Windows platforms.
* Selected to serve as Project Lifecycle Planning Committee Member.

ADDITIONAL EXPERIENCE
---------------------
ORC SOLUTIONS, LLC - AMITYVILLE, NEW YORK
PRINCIPAL SYSTEM DEVELOPER
* Collaborated with leadership team to design and develop C#/.NET-based Windows
Forms application to automate data research, compilation, and analysis for loss
prevention casework at eBay.
* Performed development of ORC Workbench online investigative tool used by retai
l and law enforcement services, helping bn.com identify $3M in merchandise theft
and improve year-over-year theft recovery by $1M.
SIGMA IMAGING SYSTEMS, INC. - NEW YORK, NEW YORK
SYSTEM DEVELOPER
* Served on project team to design and develop user interface for imaging system
s that enhanced forms, notes, batch viewing, and other functionality.
SOFTWARE ENGINEER CONSULTING - NEW YORK, NEW YORK
SOFTWARE ENGINEER CONSULTANT
* Directed multiple solution development and implementation projects at Reuter's
.
* Led integration of voice recognition platform, including all hardware and soft
ware, into existing infrastructure and managed team of third-party resources in
design and coding of voice equipment device driver for Windows environment for s
eamless application interface.
* Coordinated design and development of 2 database solutions for document contro
l and equipment tracking.
* Created and implemented QA application to automate stress and flow control tes
ting.
* Designed, developed, and deployed Reuter's C-based foreign exchange trading sy
stem for Windows.
* Developed data repository interface to streamline business operations and over
saw design and implementation of real-time communications system and screen/data
base management package for Letter of Credit applications at Manufacturer's Hano
ver Trust Bank.
* Managed team of 3 programmers in development of nuclear security application w
ith main system and subsystem interfaces at Waterton Associates.
* Oversaw design and development of transport layer interfaces and financial app
lications for NYNEX, American Bell, Bunker Ramo Information, and European Americ
an Bank.
EDUCATION & TRAINING
====================
BACHELOR OF SCIENCE IN ELECTRICAL ENGINEERING
STATE UNIVERSITY OF NEW YORK (SUNY) AT STONY BROOK - STONY BROOK, NEW YORK
Frontline Situational Leadership Training ~ The Ken Blanchard Companies

TECHNICAL PROFICIENCIES
=======================
PLATFORMS:
Microsoft Windows, UNIX, Linux
LANGUAGES:
C/C++, C#, .NET Framework, Visual Basic, Java, JavaScript, HTML/DHTML, XML, CSS,
SQL, Perl, AJAX, VBScript, UNIX Shell Scripting
RDBMS:
SQL Server, Oracle, Informix
TOOLS:
Eclipse IDE, JBuilder, Ant Build, UML, COM, ActiveX, Microsoft Visual Studio, Te
am Foundation Server, Object-Oriented Design (OOD), Microsoft Silverlight
NEW YORK
Frontline Situational Leadership Traini