OBJECTIVE: Interested in a long-term, career oriented position.

EXPERIENCE:
March 2009 Prism Retail Services (FRS) Itasca,IL
to Merchandiser
Present Increase product sales, ensuring pricing accuracy and maintaining
product and shelving cleanliness. Manage time and professionally communicate ac
tions with other employees, including management. Train (Per Diem) new employees
merchandising policy and procedure.
June 2008 Raleys Supermarket
Modesto
, CA
to Grocery Scanning Clerk
November 2008 Adjusting and posting weekly advertised prices, hanging special sa
les signs, scanning products to ensure proper weight and measure. Pricing and up
dating front end display signs. Assist customers by finding product(s) and answe
ring questions.
December 2007 American Corporate Security
Stockton,
CA
to Security Guard
June 2008 Observing and foot patrolling grocery store parking lot. Greet and
provide general assistance to employees and customers. Ensure the safety of emp
loyees and customers. Write incident reports as needed.
July 2006 Valley Staffing Services
Mode
sto, CA
to Temporary Maintenance Worker II (Graffiti Abatement Officer)
June 2007 Increased responsibility with little or no supervision, occasional
teamwork. Interpreted, photographed, and documented graffiti. Public relations
. Practiced safe chemical storage and use.
September 2005 Stanislaus County Environmental Resources
Modesto, CA
to Temporary Graffiti Abatement Officer
March 2006 Increased responsibility with little or no supervision, occasiona
l teamwork. Interpreted, photographed, and documented graffiti. Public relation
s. Practiced safe chemical storage and use.
December 2004 Dedicated Hardware Group
Wilkesboro, NC
to Territory Manager, Northern California
July 2005 Territory included visiting local stores only. Responsible for re
ading and interpreting plan-o-grams for tools, hardware and building materials,
completing surveys, merchandising product to increase sales, audit stock, market
ing, pop signage, set displays for promotional items and assist customers.
August 2003 DDP Holdings, Inc.
Springdale, AR
to District Trainer, Northern California and Nevada
November 2004 Territory included visiting 26 stores every six weeks. On-the-job
product knowledge training of retail associates in rough plumbing and rough elec
trical. Schedule employee training based on availability. Track the success of
each employee through Excel and forwarding results to District Manager.
October 2002 United States Postal Service
 Modesto, CA
to Temporary Data Entry Clerk
October 2003 Utilize database/coding/10 key to sort and forward mail for domesti
c and international delivery.
March 1998 Cingular Wireless
At
water, CA
to Customer Service Representative
December 2002 Assist customers with billing questions and concerns, re-billing q
uestions and concerns. Process check and credit card payments. Check credit and
establish new accounts based on approval of credit or paid deposit. Review ser
vice agreement(s) and follow-up support. Discuss plan and service options. File
paperwork. Assist customers with mobile technical support.
EDUCATION:
2008 University of Phoenix
Phoenix, AZ
Bachelor Degree Criminal Justice Administration
Bachelor of Science in Criminal Justice Administration emphasized laws and proc
edures, goals and components, basic management and administrative skills necessa
ry to successfully manage organizations. It addressed the effectiveness of inte
rpersonal communication, ethics in organizations, workplace cultural diversity,
research methods, behavior and management, and managing personnel.
Skills:
Microsoft Word, Excel, Outlook, and PowerPoint
Records Management
Database Admnistration
Customer Service Support
Management/Team Lead
Training and Assessment