8939 S. Sepulveda Blvd.

Suite 110 - 149

Los Angeles, California 90045
Phone: (310) 669-9402
E-mail: ps11724e@westpost.net
P A R N E L L S I M S
CAREER OBJECTIVE: To obtain a challenging position in the Computer Field that wi
ll utilize my
experience, education and skills, while contributing to the mutual success and g
rowth of the employer and myself.
COMPUTER KNOLWEDGE AND SKILLS:
IBM 3081 IBM System 390 HP 9000-800/G50 AS\400
Software
VM DOS/VSE IMS/VS MVS/XA JES2 Panvalet
Power/VS TSO/ISPF CICS CMS Compressor Unix
Zebb MarkIV Faver TLMS Rims
Oscar LIBRARIAN DFHSM DOS CNTL B-D-M-O-R-T
JCL NDM Endeavor
PC Based
Windows 95/98/2000/XP Windows NT Server Windows NT Workstation
WordPerfect Lotus 1-2-3 Active Directory
Display Write4 MS Office Suite MS Visio/Project
Adobe Design Suite TCP/IP Knowledge HTML (internet- Web page)
ADP Payroll software Microsoft Outlook ACS
Technical Skills
Repair, Troubleshoot and Build Computers Configured/Install NT Server XP works
tation
Networking Network Printers
TCP/IP - Internet Protocol System Upgrade

PROFESSIONAL EXPERIENCE:
November 2000 to October 2008 BCBGMaxAzria Vernon, CA.
PC Tech/Help Desk/Desktop Support/PC Technician
Senior lead, screening, referring and diagnosing internal inquiries and work req
uests as they pertain to maintenance of personal computers and related systems,
delegating task to co-workers. Provided first line support to corporate employe
es in resolving computer software and hardware, and\or escalating (when required
) to designated area of responsibility. Provided initial analysis and problem s
olving of network or PC software, hardware, and\or peripherals. Received, docum
ented, prioritized, and resolved end users help desk request. Evaluated documen
ted resolutions for current trends and preventative maintenance. End-user inter
face for resolution of LAN/WAN based applications and hardware related issues.
Created, and maintained Inventory Accounting of corporate hardware and periphera
ls. Assisted in design, development, and maintenance of system documentation and
procedures where applicable. Installed requested software on LAN\WAN based PC'
s.
Repaired Personal Computers, rotated on Helpdesk, network printer relocation, re
mote user assistance over phone, configuration and relocation of user profile fo
r Window XP systems, deployment and configuration of new equipment for new hires
and relocation of user equipment for offsite locations.
July 2000 to September 2000 Tek Systems Memphis, TN
Computer Systems Analyst
Duties include: Monitoring of systems IBM S390, Abend resolutions and Interface
with User Request and Applications.

September 1999 to May 2000 Computes Solutions Technology Memphis, TN

Computer Systems Analyst
Duties include: Monitoring of systems IBM S390, Abend resolutions and Interface
with User Request and Applications.
October 1998 to July 1999 Universal Studios Universal City, CA
Senior Production Analyst
Duties include: Monitoring of systems IBM S390, Abend resolutions and Interface
with User Request and Applications.

August 1996 to June 1998 National Healthcare Services Long Beach, CA

Computer Operator
Responsible for nightly processing check runs, system back, FTP's and maintained
stock area for checks and special forms.
June 1980 to March 1996 Twentieth Century Fox Century City, CA
Operations Support Analyst
Responsibilities: Maintained Productions Libraries and files applying maintenanc
e when necessary. Reviewed Change Control documents for accuracy and conformity
to shop standards. Solved Production problems On / Off Shift. Created, Update
d and Maintained Matrix for Management consisting of Production, Distribution, a
nd On-line Availability. Maintained Dasd Management. Installed Upgrades to Sys
tem Software. Maintained DFHSM(backup) and restoration of files. Coordinated w
ith Users and Applications Personnel for changes to Production Systems.
Scheduling using Zeke software, re-runs via Zebb software.
Other Skills:
Master console operations, abend resolutions, problem reporting, trouble shootin
g hardware/software problems, PROC modifications, Change Control, JCL, and DASD
Management. Responsible for job flow and scheduling, shop control procedures, r
e-runs and restarts and training of new personnel. Familiarity with Help Desk O
perations and procedures.
EDUCATION:
November 1998 to June 1999 United Education Institute Huntington Park, CA
Network Technology Diploma G.P.A. 4.0
Awards: Perfect Attendance/Student of the Month/ Outstanding Student/Director's
Award for Highest G.P.A.
Compton Junior College Associate of Science Degree in Computer Science