Robert Ireland

ri10094d0@westpost.net
Phone: (425)221. 8011
Action oriented, results focused, decisive, operations management professional o
ffering 23 years of increasingly responsible work history, with the last 14 year
s focused on Operations/ Project Management. Acknowledged by Corporate leaders
for providing outstanding leadership skills; leading to increased revenue and ex
panded business opportunities. Seeking a career with a progressive, professio
nal organization that will utilize my unique blend of visionary leadership and u
nparalleled work ethic to help achieve a high level of team success.

Core Competencies:
* Strategic Project Management
* Project planning/development
* Vendor Management
* Workflow Optimization
* Corporate/External Communications
* P&L Accountability
* Financial Risk Management
* Multi-site Project Management
* Performance Management
* Budget Management

Professional Profile:
Tetratech Construction Services Inc. Oregon/Washington 2003-2010
Operations Manager, Washington State - Promoted to new operating unit with minim
al backlog and excessive costs. Expanded volume with existing customers & acqui
red new business partners by forging a reputation for improved quality, consiste
ncy and timely performance thereby, increasing profitability. Restructured oper
ations; implementing improved metrics tracking systems & developing project team
communications. Improved team understanding of deadlines, objectives, assignme
nts and project deliverables; facilitating increased profitability of operating
unit.
* Hired, trained, planned & directed the workflow of 55 internal/75 contract
employees, meeting delivery timelines on multiple projects with competing
priorities
* Interpreted short and long term financial statements and enacted timely,
insightful adjustments; minimizing financial risk while guiding long term
profitable project sustainability
Developed aggressive, attainable, annual operating plans; gaining the
confidence of executive financial officers through sound, fiscally
responsible management of increased operating budgets
* Restructured office operations, implemented improved metrics tracking
systems and developed improved project team communications; led to
greater cost savings on all working projects
* Developed and implemented innovative strategies to ensure all customer
expectations were met; improved customer satisfaction led to enhanced
brand reputation & increased work volume
* Created improved vendor/contractor relationships, promoting rapid
adaptability to increased production requirements
* Effectively managed 12 to 15 million dollars annually, meeting or
exceeding Annual Operating Plan, (AOP)
* Mentored staff to increased levels of responsibility & achievement;
appraising performance & providing appropriate guidance to optimize
 employees professional development while meeting company objectives
* Researched market trends/forecasts, accurately targeting the best
prospective customers/projects; enhanced overall business volume through
higher sales/success ratio
* Facilitated the negotiation of multiple new business partners including, fou
r
major telecom carriers & one P.U.D.; the expanded customer base added
profitability and filled revenue void created by industry wide economic
downturn
* Represented stakeholders interests, including cost savings, profitability
and timelines to name a few, at all pre-construction, permitting, feasibili
ty
and status meetings
* Monitored supply/equipment/personnel needs on multi-site projects and
utilized appropriate resources to meet project timelines and budget
objectives

Tetratech Construction Services Inc. Oregon/Washington 2003-2010

Construction Manager Portland Oregon - A proven performer with earned reputation
for significant company/customer contributions. Instrumental in all management
related activities including; workforce scheduling, project procurement, bid rev
iew, database tracking, code compliance, analyzing capital expenditure needs, e
nsuring occupational safety, and project reporting.

* Managed multiple varying projects simultaneously, including

telecommunications, water, power and sewer projects for commercial, public
and private entities. Projects ranged in size from $2500 to $130,000,000
with timelines from one day to six years
* Implemented methods for maximum productivity and customer
satisfaction on FTTP build In the N.W. region. Resulting revenues totaled
$130 million dollars over 6 years
* Managed all phases of field operations from design/build through contract
deliverables, project closure and customer hand off
* Represented the company at national trade shows, increasing business
through marketing presentation, persuasive communication and
appropriate, knowledgeable follow up activities
Sage Telecommunications Inc. Construction Manager 1998-2003
Entrusted by stakeholders with implementation of best construction practices & s
upervision of all daily construction activities. Daily oversight included; proj
ect personnel, work assignment in regards to project objectives, performance imp
rovement & risk mitigation. Additional responsibilities included coordination a
nd tracking of both long/ short term projects to effectively meet or exceed time
line delivery and budget guidelines.

* Developed daily construction routines to maximize productivity; helped

exceed company hourly revenue objectives.
* Helped drive company growth initiatives. Yearly revenue increased 400%
during my tenure to $10 million dollars per year.

* Facilitated smooth transition of employees and procedures to new company

Education:
Bachelor of Science (Education) B.S. Western Oregon State University
Microsoft Office (Word, Excel, PowerPoint)
Volunteer Work:
* Advisory board member for Utility Taskforce Readiness Program
* Fundraising for Providence Children's Center - Everett, WA
* Coached numerous youth baseball, softball and basketball teams