Sandra L.

Boyer
440-331-3412
sb100222a@westpost.net
CAREER SUMMARY
An accomplished Administrative Professional with over 20 years of
outstanding achievement, providing comprehensive support in the
areas of sales, customer service, purchasing, and human resources
while "tailoring solutions" to management. Adept at developing
and maintaining administrative processes that reduce redundancy,
improve accuracy and efficiency, and achieve organizational
objectives. Excels at meeting and event coordination. Proven
track record of accurately completing reports, information
management and presentations within demanding time frames.
Identifies goals, priorities, and strategically resolves issues.
A dedicated professional who seeks new challenges and growth with
a company that values loyalty and reliability. Specific expertise
in the following:
* Administrative Support
* Inside / Outside Sales Support
* Project Management
* Problem Solver
* Maintain Confidentiality
* Purchasing
* Training
* Event Planning
* Receptionist / Switchboard
* Patient Focused
* Customer Service
* Team Player
* Interpersonal Skills
* Detail Oriented
* Punctual and Reliable
* Communication Skills
* Decision Making Ability

PROFESSIONAL EXPERIENCE
Cleveland Clinic, Fairview Hospital Wellness Center,
Rocky River, OH
2002 - 2010
Faith-based community hospital with517 licensed beds and
certified as a Level II Trauma Center.
Administrative Assistant
Reported to RN Director of Community Outreach, providing
administrative support to Parish Nursing, Community Outreach and
Adult Day Care.
* Assisted the Director in coordinating the quarterly Community
Advisory Board meetings for the President of Fairview Hospital
while organizing an email list, saving time and increasing
communication opportunities for the President.
* Assisted Director in coordinating the annual Community Service
Awards event for the President and CEO of all the Cleveland
Clinic hospitals. Recognized as the model for other hospitals
to take part in such events.
* Worked with the Community Outreach Managers with community
screenings, hospital employees and community health fairs.
* Organized quarterly stats from three departments for the
Director and all stats performed within the community by the
community outreach nurse.
* Assisted outside callers with questions regarding health
screenings, health resources, support groups and related calls
for Community Outreach, the Parish Nurse program and Adult Day
Care.
* Submitted payroll in Kronos, employee reimbursements and
invoices for three departments.
* Created monthly newsletter and calendar given to over 60
families with Alzheimer and mild dementia family members.
* Organized monthly invoices, check deposits, and monthly stats.
Introduced new invoice procedures saving time and increasing
efficiency. Ordered all office and medical supplies.
* Assisted manager with Alzheimer patients as needed and
assisted staff when attending field trips.
* Submitted quarterly invoices to pastors of churches.
* Provided support to 60 parish nurses and submitted payroll.
* Coordinated mailing lists and reservation lists for events and
recorded updates to a confidential roster for the Parish Nurse
Program.
Lake Erie Screw Corporation, Lakewood, OH
1987 - 2001
Manufacturer of fasteners, screws, fittings, and bolts.
Sales and IT Support / Human Resource Generalist
Reported to Office Manager and provided support to Marketing
Manager, IT Manager, and Human Resource Director.
* Provided assistance and confidential information to Plant
Supervisors and Vice-President of Operations.
* Assisted the Marketing Manager and 6 members of Quoting Team
typing quotes in Excel, all related correspondence, and
e-mailings to 8 outside salespeople throughout the country.
* Processed NAFTA government documents for the Customer Service
Manager.
* Assisted Director of Human Resources in implementation of
Direct Dial for phone system, secretarial, maintained phone
system, voice mail system, and database.
* Coordinated a 3-phase telecommunication upgrade for two
offices of an $80M manufacturing company and programmed new
additions to the database.
* Created standardized order form for purchasing supplies,
saving time and increasing efficiency.
* Assisted IT Manager with introduction of e-mail applications
and database.
* Ordered office supplies, business machines, and office
furniture for all departments.
EDUCATION
Completed Courses in English and Psychology
Cuyahoga Community College, Parma, OH
High School Diploma
Magnificat High School, Rocky River, OH
TRAINING
Computer Classes and online "Lunch & Learn" Computer Classes
Fairview Hospital IT Department, Rocky River, OH
Windows 98, Word & Excel 2000, Internet
CGI Consulting, Cleveland, OH
Microsoft Word, Excel, Windows 98
Internal classes offered by Lake Erie Screw Corporation
Executrain Computer Classes, Cleveland, OH
Microsoft Word
North Olmsted Adult Education Center, North Olmsted, OH