Bruce Becker, Ph.D.

3810 Greenook Blvd., Ann Arbor, MI 48103

(810) 599-7989 bb1040ec6@westpost.net

STRENGTHS
* Information technology project management and consulting.
* Program management (software development, facilities support, regional offic
es & field services manager).
* Bidding services & contract management for Information Technology, Facilities
& Health Insurance.
* Process improvement projects.
* Quality and performance monitoring.
* Ph.D. level skills in research, data analysis and report preparation.
* Writing tasks including: proposals, RFPs, contracts, user manuals, marketing m
aterials, policy and procedure manuals.
* Great ability to keep projects moving forward by working effectively with staf
f, clients, customers and within-organization departments including: Legal, Supp
ly Chain, Finance, Accounting, Security, Engineering, Food Service, Public Relat
ions, Human Resources and Information Technology.
EXPERIENCE
2003-2009 HENRY FORD HEALTH SYSTEM (ACT 1), DETROIT, MI
Director Special Projects, Facility Services & Real Estate Division.
* Hired to support the Facilities Vice President by developing computer programs
and managing special projects.
* Developed an Excel data system linked to the PeopleSoft system for collecting
and reporting monthly financial, performance, quality, regulatory and human reso
urce data for 36 departments reporting to VP.
* Supported the Facilities Design and Construction Department by developing a We
b-based application (SQL Server, Microsoft .Net) used system-wide for submitting
space requests and construction requests. Application also managed project bud
get development and tracked construction status and issues.
* Developed a Web-based application (SQL Server, Microsoft .Net) to be used syst
em-wide for submitting cell phone and blackberry requests and managing delivery
and training.
* Managed/participated in many Facilities projects, including: Coordinating the
transition of Facilities Departments with purchase of Cottage Hospital. Compile
d policy and procedure manuals for the new West Bloomfield Hospital, including p
lant engineering, food service, security, service center and housekeeping depart
ments (these will become the standards for all HFHS hospitals). Supported budge
t development activities. Conducted many management-related research projects s
uch as aSupport Services Metrics Comparison Studya and Engineering Trends vs. Bu
dget Studya. Team member for HFHSa 2007 Malcolm Baldrige application that won th
e Michigan Quality Council Award.
* Drafted RFPs for facility service contracts, including capital construction, p
lant engineering, housekeeping, patient and cafeteria food services and vending.
Led team that developed OCIP insurance program for major construction projects
. Led team that modified standard AIA contract documents for construction manag
ement and A&E services. Revised biomedical equipment contract.
* Conducted semi-annual customer satisfaction and employee satisfaction surveys
for seven major business units.
* Managed the purchase and implementation of various enterprise software applica
tions, including engineering work order system (Maximo), conference room & cater
ing scheduling (Scheduler Plus ii) and capital project cost management (project
to link StrataCap and StrataTrak to PeopleSoft financial system).
2001-2002 GABRIEL, ROEDER, SMITH & COMPANY, SOUTHFIELD, MI.
Software Project Manager
* Documented the existing technology environment for client and assessed technol
ogy needs to meet business objectives.
* Updated clientas benefit calculator and integrated it with database to automat
e calculations.
* Updated clientas service credit purchase calculator and integrated it with dat
abase to automate calculations.
* Identified data errors in clientas member-history database, scrubbed errors an
d installed data audits for the incoming data feeds.
* Developed paper and Web-based marketing materials.
* Compiled marketing database and conducted marketing campaign.
* Wrote proposals in response to RFPs and gave presentations.
1998-2000 BEARINGPOINT (KPMG CONSULTING), DETROIT, MI.
Co-leader National Retirement Practice
* Developed annual business plans.
* Gave presentations at conferences (aCurrent Status of Internet Reportinga and
aA Model for the Web Retirement Systema).
* Wrote proposals in response to RFPs and gave presentations.
Project Manager
* Integrated the PensionGold pension administration software package at a retire
ment system serving 45,000 active members and 250 school districts.
* Reengineered employer reporting from annual to monthly process for 250 school
districts. Developed custom reporting software.
* Converted data from legacy system to new system.
* Developed technology strategic plans for two clients.
* Conducted telephone survey of best practices in employer reporting.
* Conducted mail survey of employer technology capability.
* Documented legacy data systems.
MICHIGAN PUBLIC SCHOOL EMPLOYEES RETIREMENT SYSTEM, LANSING, MI.
1995-1997 Assistant Administrator
* Responsible for personnel planning, budgeting, audits and goals monitoring.
* Contracted for professional services, managed contracts, helped bid health ins
urance vendors.
* Reengineered retirement application process, speeding up process and reducing
FTEs.
* Managed special projects.
* Served on Boardas information technology, health insurance, and administration
committees.
1995-1997 Manager of Regional Offices and Field Services
* Managed four regional offices and a statewide traveling educational program se
rving 300,000 active members and 700 school districts, community colleges and un
iversities.
* Reengineered program to provide increased opportunities for individual member
counseling and to include educating employers on data reporting.
* Provided retirement counseling services to active members.
* Answered telephone calls and correspondence from active members and retirees.
* Conducted pre-retirement information meetings.
* Educated employers on wage, contribution and service reporting.
* Provided training to employers on use of the benefit calculator.
1990-1994 Project Manager For Pension Administration Software Development
* Project manager on user side for in-house development of pension administratio
n software system serving 300,000 active members, 100,000 retirees and 700 emplo
yers.
* Assigned staff to teams and coordinated planning and monitoring activities.
* Managed staff participation in design, development and testing activities.
* Served as functional analyst in design activities.
1984-1989 Administrative Analyst
* Processed wage, contribution and service reports from 700 employers and reconc
iled them to cash.
* Developed financial planning information related to new legislation providing
choice of retirement plans for 300,000 members and conducted statewide education
al program.
* Transitioned the health insurance plan serving 100,000 retirees to self-insura
nce.
* Bid dental, vision and master health care plans and various consulting contrac
ts.
* Contracted with MEDSTAT for claims information database services.
* Programmed a benefit calculator for the counseling staff and other PC applicat
ions.
* Developed and maintained a PC database system for recording $800 M per year in
employee contributions from 700 employers until a mainframe system could be dev
eloped.
OTHER EXPERIENCE
* Ecologist for the Montana Department of Highways for 1.5 years. Contributed t
o and authored environmental impact statements for proposed highway and bridge p
rojects.
* Teaching Assistant during M.S. and Ph.D. programs.
EDUCATION
* Ph.D. Michigan State University
* M.S. Montana State University
* B.S. Michigan State University
CONTINUING EDUCATION
* aA Guide To The Project Management Body Of Knowledge, 4th Editiona (Project Ma
nagement Institute) Self study
* aLean Six Sigmaa (Michael George) Self study
* aConstruction Safety Workshopa (MIOSHA)
* aThe Next Evolution of the Physical Environmenta (The Joint Commission)
* aEnvironment of Care Base Campa (The Joint Commission)
* aNIAHO Accreditation Requirementsa (DNV Healthcare, Inc.)
* Malcolm Baldrige Award team member
* Henry Ford Health Systemas Renewal Program
* HIPAA security training (Henry Ford Health System)
* aExecutive Presentation Skillsa (Communispond course)
* aInternet Business Developmenta (KPMG Consulting course)
* aImplementing Major Change a" The Human Dimension Of Reengineeringa (Michael H
ammer course)
* aImplementing Reengineering a" Strategies And Techniquesa (Michael Hammer cour
se)
* aBuilding A Customer Service Organizationa (Barbara Glanz course)
* aIntroduction To Microsoft Project For Windowsa (Professional Technical Develo
pment course)
* aA Guide To Project Managementa (Management Development Center course)
* aManaging The Transformation Of Your IT Organizationa (Institute for Internat
ional Research conference)
* Procedures Manual Development (course)