MICHAEL SCOTT NATION

9642 Ridgeside Court, Ft. Lauderdale, FL 33328

Primary: (954) 476-7564
mnac8fd4@westpost.net
Solutions-focused Project Management Professional (PMP), equipped with over 15 y
ears of business and technical management experience, who improves productivity
and profitability for small or large firms in multiple industries. Focuses on ma
king clients successful; interacts well with all stakeholders, handles multiple
tasks within a fast-paced and dynamic environment, excels at completing projects
on schedule, promotes teamwork and accountability, and provides a broad range o
f business and leadership skills.
HIGHLIGHTS
* Results-driven achiever with exemplary planning and organizational skills, alo
ng with a high degree of detail orientation who thrives in environments requirin
g ability to effectively prioritize and juggle multiple concurrent projects.
* Personable professional whose strengths include cultural sensitivity and an ab
ility to build rapport with a diverse workforce in multicultural settings, who m
otivates, mobilizes, and coaches employees to meet high performance standards.
* Proven relationship builder and team player with exceptional interpersonal ski
lls, who excels at building trusting relationships with customers and colleagues
in order to create and maintain a high degree of customer satisfaction.
SKILLS
MS Office Suite (Word, Excel, PowerPoint, Outlook, OneNote, Publisher, Access),
MS Project, SAP, QuickBooks, Adobe Photoshop.
PROFESSIONAL HISTORY
CAREER COACH - Workforce One Employment Solutions Inc.
Hollywood, FL
2009 - Current
Formulate and deliver individual and group custom training, utilizing lectures,
demonstrations, and workshops. Evaluate effectiveness of delivered training util
izing relevant evaluation data to revise or recommend changes in instructional a
nd delivery methods.
* Demonstrate effective delivery of diverse client training solutions for workfo
rce re-employment, resulting in lower training costs, enhanced training techniqu
es, improved re-employment placement rate, and customer satisfaction.
SERVICES PROGRAM MANAGER - Cadence Design Systems Inc.
San Jose, CA
2000 - 2008
Managed development of client relationships and delivery of custom solutions fro
m proposal generation to project completion. Initiated stakeholder meetings, cre
ated project plans, executed projects, mitigated risks, and delivered final solu
tions to client. Performed cold calls with account executives; defined business
requirements, created presentations, and structured final contracts. Worked with
sales, marketing, finance, services, and management on ROI case studies.
* Recognized for the successful delivery and support of product solutions to key
Fortune 500 clients. Resulted in client retention, new client bookings, increas
ed product sales, lower operational costs, and improved client satisfaction.
CUSTOMER SUPPORT PROGRAM MANAGER - Sun Microsystems Inc.
Plantation, FL
1999 - 2000
Assisted with the deployment of customer solutions from project conception to de
livery. Interfaced with clients, engineering, manufacturing, and customer suppor
t throughout project's lifespan. Participated in quality assurance activities to
identify training needs for improved product deployment. Delivered technical tr
aining covering a range of operational areas within a specified field.
* Successfully coordinated and delivered product solutions to crucial Fortune 50
0 clients, resulting in increased product sales.
CUSTOMER SUPPORT SYSTEM ENGINEER - Sun Microsystems Inc.
Plantation, FL
1997 - 1999
Coordinated team of engineering services and support personnel during high visib
ility custom projects. Worked closely with clients, engineering, services and su
pport to aggressively meet demanding project schedules. Collaborated with cross
functional management teams to develop training plans, document field support ma
nuals, and train field deployment teams.
* Effectively supported and delivered custom design solutions to strategic Fortu
ne 500 clients, resulting in new sales booking.
HARDWARE DESIGN ENGINEER - Encore Computer Corporation
Plantation, FL
1988 - 1997
Responsible for the design and deployment of custom hardware engineering project
s. Conceptualized, implemented, tested, delivered and supported multiple design
configurations. Worked closely with manufacturing and support engineers to meet
ISO 9001 quality requirements. Documented, created and delivered product install
ation and support manuals for training and field deployment.
EDUCATION & CREDENTIALS
Project Management Professional (PMP), Project Management Institute (PMI)
M.B.A., Nova Southeastern University (Fort Lauderdale, FL)
B.S.E.E., Florida International University (Miami, FL)