Sharon Timberlake Joyce

7724 James Monroe Way

Gloucester, Virginia 23061
(757) 814-1941 Cell
sj10a01d2@westpost.net

Masters of Business Administration, due to graduate in December 2012

Saint Leo University - Online; Orange Park, Florida
Concentration: Human Resources
Masters of Science in Human Services, graduated in August 2010
Springfield College; Springfield, Massachusetts
Concentration: Organizational Management and Leadership
Bachelors of Science in Human Services, graduated in May 2009
Springfield College; Springfield, Massachusetts
Concentration: Community Outreach and Development in Management and Busines
s Leadership

RELATED WORK EXPERIENCE

* 7/08 - current - Senior Director of Member Connections,
Luter Family YMCA, Smithfield, VA
Under the general guidance of the Executive Branch Director, the Senior Director
of Member Connections has been responsible for the Membership, Aquatics, Commun
ity, Wellness and Fitness Department Directors and presently responsible for the
Aquatic Director, Membership department, Child Watch and Youth Watch department
s. The main responsibility is to expand and exciting world of the YMCA membershi
ps and programs. I create and implement marketing strategies to sell YMCA member
ships and YMCA programs by implementing advertising solutions created by the exe
cutive team. I have excellent communication, organizational, computer and follow
-through skills and very dynamic and competitive and set monthly goals for mysel
f and my team to achieve success for my organization. I am very comfortable meet
ing with prospects, making presentations and I have a desire to help our busines
s grow. I also oversee the developing and implementing of senior, adult, youth a
quatic programming, childcare, and membership departments. Oversees the operatio
n of the aquatics and membership departments, oversee and plans all fiscal budge
t and growth within these departments, and supervise all aquatic, membership, ch
ild and youth watch staff along with recruitment and training of staff. Over 2 y
ears of experience in filling job openings in the Membership, Aquatics, Child Wa
tch and Youth Watch Departments. I serve the employee and volunteer candidates b
y interviewing in detail, conducting reference checks, background checks and pla
cing them into the best possible position to match their experience and career d
esires. I work directly with new employees and volunteers to ensure production i
s met. I provide incentives for attendance and performance offer and implement m
eans to ensure turnover continues to be low as possible, creatively advertise to
encourage new recruits to join our organization.
* 06/03- 7/08 - Aquatics Director, Victory Family YMCA,
Yorktown, VA
Primary responsibility is the complete supervision of the aquatics areas which i
nclude: oversee and planed all fiscal budget and growth within the department,
all program development, aquatic fitness testing, maintenance of all equipment,
staff recruitment, staff training, payroll, building supervision, special events
 planning, risk management, health and nutritional education. Over 5 years of ex
perienced in filling job openings in the Aquatics Department. I served the emplo
yee and volunteer candidates by interviewing in detail, conducting reference che
cks, background checks and placing them into the best possible position to match
their experience and career desires in the aquatic environment. I worked direct
ly with new employees and new volunteers to ensure production was met. Provided
incentives for attendance and performance and implemented means to ensure turnov
er continued to be low as possible, along with offering creative advertisement t
o encourage new recruits to join our organization.
* 12/02 - 06/03 - Pool Manager, Victory Family YMCA, Yorktown, VA
Primary responsibility is the complete supervision of the aquatics areas which i
nclude: all program development, aquatic fitness testing, and maintenance of al
l equipment, staff recruitment, staff training, payroll, building supervision, s
pecial events planning, risk management, health and nutritional education.
Under the character values of the YMCA, position required a mastery of the aquat
ic exercise in a group setting, the ability to teach multi-level classes, and to
build communities within the fitness arena.
* 12/99- 12/02 - Master Trainer, Strength and Conditioning Trainer; Personal Tra
iner and Lifeguard Instructor Trainer, Parks and Recreation, Midtown Community C
enter, Newport News, VA
Primary responsibility is the complete supervision of the aquatics areas which i
nclude: all program development, aquatic fitness testing, maintenance of all eq
uipment, staff recruitment, staff training, payroll, building supervision, speci
al events planning, health and nutritional education.
Holding t Under the Character values of the YMCA of the USA, primary responsibi
lities were the supervision of the customer service/membership desk area, member
ship registration, account maintenance, staff recruitment and training.
* 6/88-12/99 - Lifeguard Instructor Trainer and Water Fitness Instructor and Wat
er Safety Instructor, Strength and Conditioning Trainer; Personal Trainer, River
side Wellness and Fitness Center, Gloucester, VA
Duties Providing superior customer service in aquatics and wellness education
to members and guest, personal training, in wellness and aquatic.
* 9/92-6/99 - Special Education Instructional Assistant, Substitute Teacher, and
Attendance Specialist, Gloucester County School System, Gloucester, VA
In compliance with the Virginia Standards of Learning, planned, assisted and e
xecuted special educational lessons to the severally and mentally handicapped an
d the educatably mentally retarded students at the elementary and high school le
vel. Also ran the attendance and truancy department for 2000 students and serve
d as a substitute teacher for elementary and high school students, specializing
in math and science.
PROFESSIONAL DEVELOPMENT
1992 Instructional Assistant Certification, Rappahannock Community College
2005 Triangle University I, Leadership Development Program, YMCA
2007 Triangle University II, Leadership Development; Leading the Leaders, YMCA
2008 YMCA EXPO - Membership and Program Development Conference, TX
2009 Triangle University III, Developing the Leaders in others, YMCA
2009 Senior Directorship completed, YMCA of the USA
2009 NAYDO YMCA National Convention and Capital Development, TX

SERVICE
Professional - Hampton Roads Regional
* Member - Chamber of Commerce - Middle Peninsula
* Member - Kiwanis, Smithfield Chapter
* Member - PEO, Philanthropic Educational Organization for Women
* Trainer - American Red Cross, CPR, AED, Oxygen and First Aide, Hampton Ch
apter
Peninsula Metropolitan YMCA
* Member - Leadership Development Team
* Trainer - Risk Management and Aquatic Courses for Association Staff Members
* Aquatic Educator - American Red Cross, Young Men's Christian Association and U
nited States Water Fitness Association
PROFESSIONAL CERTIFICATIONS
American Red Cross, ARC - June 1990 to Present
* Lifeguard Instructor Trainer
* Water Safety Instructor Trainer
* CPR, AED, Oxygen, First Aid, Professional Rescuer Trainer
United States Water Fitness Association, USWFA - June 2000 to Present
* Water Fitness Instructor Trainer- Primary and Masters
* Coordinator of Water Fitness Programs
* Aquatic Fitness Personal Trainer - Primary & Masters
* Aquatic Director and Senior Aquatic Director
Aerobics and Fitness Association of America, AFAA - June 1992 to Present
* Certified Personal Trainer
* Certified Primary Group Exercise Specialist
YMCA Water Fitness and Lifeguard Trainer - June 2003 - Present
* Water Fitness Instructor Trainer
* Lifeguard Instructor

ACADEMIC EXPERIENCE
January 1990 - Present
American Red Cross Lifeguard, First Aid, Oxygen, CPR-PR, AED-PR
Trainer, and Water Safety Instructor Trainer,
Hampton Roads Chapter, York-Poquoson Chapter, Gloucester Chapter,
And Three Rivers Northern Neck Chapter,
State of Virginia
June 2003 - Present
YMCA Water Fitness Trainer, and Lifeguard Trainer,
Peninsula Metropolitan YMCA,
Yorktown, Virginia
January 2000 - Present
Master Trainer of Water Fitness Instructors and Aquatic Fitness Personal Trainer
s,
United States Water Fitness Association,
Boynton Beach, Florida
August 2004 - Present
Aquatic Corporate Trainer of Water Fitness Instructors,
YMCA of the USA,
Chicago, Illinois
COURSES TAUGHT

YMCA of the USA, Trainer Level; Professional Certification Courses

* YMCA Aquatic Safety Attendant
* YMCA Water Fitness Instructor
* YMCA Lifeguard
American Red Cross, Instructor and Trainer Level; Professional Certification Cou
rses
* ARC Lifeguard and Lifeguard Instructor
* ARC Fundamentals of Instructor Trainer
* ARC Water Safety Instructor
* ARC CPR, AED, Oxygen, First Aid,
United States Water Fitness Association; Professional Certification
* Water Fitness Instructor - Primary and Masters
* Coordinator Water Fitness Programs
* Aquatic Fitness Personal Trainer - Primary and Masters
* Aquatic Director and Senior Aquatic Director