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Personal Information

Sandra Manhart
1478 34th Avenue
San Francisco, CA 94122
415-990-4320
sm10ca356@westpost.net

Experience
05 / 10 - present Restaurant Management
Corporate Multi Unit Manager, Fresca Restaurants Inc, San Francisco
* P&L Management and Control of 4 Restaurants ( 100 employees and 6 managers )
FOH and BOH
* Budgeting - daily, weekly, monthly for 4 Restaurants
* Sales increase
* COS decrease
* Training and Support of Staff and Store Management
* Sales and Marketing
* Event Planning
* Customer Care and Relations

03 / 10 - 05 / 10 Restaurant Management
General Manager, Fresca Restaurants Inc, San Francisco
* Shift leading
* Scheduling ( 30 Employees )
* Ordering, Deliveries, in Stock Management
* Budgeting - daily, weekly, monthly
* Sales increase
* COS decrease
* Training and Support

01 / 08 - 06 / 10 Peralta Colleges Berkeley


Student taking courses in
* Mathematics
* Psychology
* General Education

11 / 06 - 12 / 07 Hotel Management
F&B Assistant Director, Royal Dorint Golf & Spa Resort*****, Camp de Mar
* Customer Care and Support
* Budgeting - daily, weekly, monthly
* Scheduling
* Ordering, Deliveries, in Stock Management
* Responsibility for various Outlets
* Business events- and Banquet service Organization and Planning
* Training and Support

11 / 03 - 10 / 06 Restaurant Management
Operations Manager, Hard Rock Cafe (Italy) Srl, New York City
* Shift leading
* Scheduling (110 Employees )
* Ordering, Deliveries, in Stock Management
* Budgeting - daily, weekly, monthly
* Cooperation with Marketing
* Training and Support

09 / 02 - 11 /03 Restaurant Management in Training


Operations Manager, Hard Rock Cafe (Germany) GmbH, Munich
Hard Rock Cafe (Italia) Srl, Rome and Hard Rock Cafe (USA) Orlando
* Shift leading
* Scheduling (80 Employees )
* Ordering, Deliveries, in Stock Management
* Budgeting - daily, weekly, monthly
* Cooperation with Marketing
* Training and Support

04 / 02 - 09 / 02 Restaurant Service
Restaurant service and Shift leading, Hard Rock Cafe (Italia) Srl, Rome
* Customer Care and Support
* Leading the team
* Scheduling
* Organization of Coordination between Service, Bar and Kitchen

10 / 01 - 04 / 02 Restaurant Service
Restaurant service, Dillinger Bar und Grill GmbH, Rome
* Leading the team
* Assisting the Shift leading and Manager
09 / 02 Events
Oktoberfest Munich (Traditional Bavarian Beer event)
* Taking care of guests
* Service

01 / 01 - 10 / 01 Bar & Catering


Roter Engel Live Music & Cocktail Bar, Vienna
Mautner Markhof Vertrieb & Catering, Vienna
* Taking care of guests
* Service
* Assisting the Management

08 / 98 - 01 / 01 Travel Agency and Credit card Business


American Express Travel & Card, Vienna
* Accounting for AMEX CC
* Accounting for AMEX Travel

Professional Education (Apprenticeship)


09 / 94 - 02 / 98 Elfenhof Weinschenke GmbH
Service Trainee
Education
01 / 08 - 06 / 10 Peralta Colleges Berkeley
09 / 93 - 06 / 94 Faculty of Commerce
09 / 89 - 06 / 93 Private Catholic High School for Girls
09 / 85 - 06 / 89 Elementary School
Language Skills
German (mother tongue), English (fluent), Italian (fluent), Spanish (fluent), Po
rtuguese (elementary)
Computer Skills
Microsoft Office, Microsoft Graphic design
Fidelio, SAP R/3, Lotus Notes, Micros POS, Exalt, Open Table, Dining Experience
POS, Aloha
Personal Interests
Football, Soccer, Baseball, Music, Movies, CW Shows
References

Personal and Professional references as well as reference letters available upon


request

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