EXECUTIVE SUMMARY

Executive administrative professional with 25 years of expertise in office opera

tions and management, executive level support and project management. Proficien
t in Microsoft Office Suite, meeting and event planning, data coordination and e
mployee morale events. Excellent organizational skills, written and oral commun
ication and follow-through abilities. Results oriented team player.
PROFESSIONAL EXPERIENCE
SHAKLEE CORP 2009 - Present
Independent Franchise Owner/Operator
* Operate franchise and sell products intended as organic alternatives for healt
hy living to individuals and families. Manage client database, personal website
, customer orders, promotional materials and sales records.
* Educate clientele on products and distribution.
* Recruit and establish new distributors, provide operational training and suppo
rt, and consulting.
ROCKWELL COLLINS, INC., Tustin, CA 2006-2009
Data Coordinator/Executive Assistant - Business Jet Program Management Office
* Reorganized and streamlined a document retrieval and engineering correspondenc
e system, enabling internal departments and the customers to work more efficient
ly with information processing.
* Reengineered and organized internal training, mentored staff on processes for
transmitting and receiving software release files via secured networks, eliminat
ing backlog and missed due dates while increasing customer satisfaction ratings.
* Prepared electronic purchase requests, SAP financial documents and visitor acc
ess control reports.
* Managed the Director's group calendars, meeting planning, expense reports, tra
vel, employee orientation and morale events, guaranteeing high levels of interna
l customer satisfaction and dependability. Coordinated and organized meetings b
etween customers and senior level executives.
* Customer liaison supporting the Senior Director and staff
* Co-led a volunteer employee team that produced collateral materials to promote
a variety of employee events maintaining high levels of employee morale.
PRIVATE CLIENT RELATIONSHIPS, Big Bear Lake, CA 2005-2006
Executive Assistant to the Vice President
* Provided office management, including appointment coordination, client informa
tion management, correspondence, accounts payable, database creation and managem
ent and marketing tasks.
BIG BEAR MOUNTAIN RESORTS, Big Bear Lake, CA 2003-2005
Bookkeeper
* Provided account reconciliation, daily cash management, banking deposits, audi
ted and balanced receipts to sales and reports.
* Provided employee mentoring and coaching.
ESRI, INC., Redlands, CA 1999-2003
Marketing/Executive Assistant - Health and Human Services Solutions Group
* Coordinated trade shows, created and managed correspondence, and acted as liai
son with business partners, team members and other personnel. Maintained intern
et and intranet web pages and database management. Created and maintained corpo
rate newsletter.
* Executive Assistant to the Director - performed standard office management dut
ies.
AT&T BROADBAND, NDTC TECHNOLOGY, INC., Littleton, CO 1995-1999
Executive Assistant to the Vice President - Technology
* Performed standard office management duties including: all scheduling and trav
el arrangements, meeting planning and presentation preparation. Liaison for pub
lic and business inquiries, internal and external hiring, media, vendors, busine
ss units and legal departments.
U S WEST, INC., Englewood, CO 1994-1995
Administrative Assistant
* As a contractor, provided administrative support to various departments, direc
tors, and executives. Expense reports, meeting planning, calendars, travel, cor
respondence and presentation preparation.
MORRIS ANIMAL FOUNDATION, Englewood, CO 1988-1994
Meeting Planner
* Created a new position responsible for coordinating internal and external even
ts eliminating disorganization and duplicated efforts, resulting in cost savings
, better team work, improved employee morale and recognition from the Board of T
rustees.
* Reviewed hotel proposals and arranged site visits. Created printed programs,
agendas and other desktop published materials. Managed events and meeting space
with hotel sales and banquet managers.
PROFESSIONAL DEVELOPMENT
Saddleback College, Mission Viejo, CA 2009 - Present
17 credit hours toward an undergraduate degree. 4.0 GPA
MILITARY
UNITED STATES NAVY
Cryptologic Technician - Norfolk, VA and Keflavik, Iceland
Top Secret security clearance. Five point veteran status for service during the
Vietnam War. Honorable Discharge.

PAMELA O'MALLEY CAUDLE

11351 Random Valley Circle
Parker, CO 80134
(949) 922-9904
pc10d4c7a@westpost.net