707 Epirus Hill Road, S. Abington Twp.

, PA 18411, 570-586-5752, e-mail: jb75abe0

@westpost.net
James T. Bryan
Skills:
a Excellent oral and written communication skills
a Skilled at presentations for small, medium and large groups
a Strong strategic and operational planning skills
a Solid skills in monitoring competitors for pricing, sales and cost issues
a Skilled at negotiation and problem solving with customers and employees
a Skilled at recommending and implementing changes in programs, services,
personnel composition/configuration and organizational structures
a Promoted technological changes to handle historical records
a Excellent team player

Accomplishments:
a Rebuilt divisions in two separate institutions to improve customer service, em
ployee activities in support of institutional mission, goals and objectives, esp
ecially, including student development
a Built strong relationships with Board members, governmental officials and othe
r external constituents
a Worked with staff to build innovative programs for customers and strong assess
ment program to enhance customer service and program delivery
a Collaborated on legislative revisions to improve governmental funding support
for community colleges and to effect positive changes in workforce development n
eeds of Pennsylvania

Experience:
a Senior Consultant, Tufford & Associates, Ithaca, New York, 2009 to present
o Served as primary consultant on higher education projects.
o Solicited consulting opportunities
o Developed data and analysis of such data
o Provided detailed reports and recommendations based upon review of hard and so
ft data
o Presented findings to senior level management teams as required.
a Executive Assistant to the President/Associate Vice President, Alfred State Co
llege, Alfred, NY, 2005-2008
o Provided overall administrative support for President and Provost
o Coordinated communications efforts to enhance coverage in western NY
o Handled Affirmative Action concerns during hiatus between departure of previou
s and arrival of new Human Resources Director
o Interacted with College Council (local board) members and state and national l
egislators to enhance their understanding of the collegeas priorities
a Director, Community College Liaison Office, Pennsylvania Department of Educati
on, Harrisburg, PA, 2003-2005
o Improved communication with community colleges in Pennsylvania
o Collaborated on new legislation to create more predictable and transparent fun
ding program for operational and capital budgets of community colleges
o Worked with PA Department of Labor and Industry to align via legislation commu
nity college technical courses with workforce development needs of the Commonwea
lth.
a Director, Continuing Education, Career Technology Center, Scranton, PA, 2001-2
003
o Developed new courses and sections for areas of study needed (Certified
Nurse Practitioner, CNC Machinist, Electrical Maintenance, A+ Computer Certifica
tion course, Welding certification course)
o Increased enrollment by 80% for non-publicly funded enrollees
o Hired twenty new faculty; supervised all new and returning faculty
a Vice President for Student Affairs, University of Scranton, Scranton, PA, 1988
-2001
o Revitalized division to enhance student programs, services and facilities
o Created innovative programs for students
o Developed nationally recognized assessment program to address student satisfac
tion, student development and comparison data with other like institutions
a Dean of Students/Dean of Student Affairs, Muhlenberg College, Allentown, PA, 1
980-1988
o Restored customer (student) trust in administration through demonstrating
care, concern, compassion and support
o Reorganized division into more responsive organization
o Increased staff and enhanced programs and services
o Addressed serious topics with tact, diplomacy and confidentiality
a Assistant Dean of Freshmen/Assistant Dean of Students, Dartmouth College, Hano
ver, NH
1976-1980
o Provided enhanced customer service for individuals seeking transfer of credit
and exchange opportunities
o Expanded work with and service to international student population
o Planned, implemented and promoted educational teach-in at time of serious stud
ent strife over racist actions by selected students
o Served as acting Dean of Freshmen during extended hospitalization of the Dean
of Freshmen

Education:
Columbia University-Teachers College, New York, NY, Doctor of Education, Higher
and Adult
Education
Michigan State University, East Lansing, MI, Master of Arts, Student Personnel A
dministration
State University of New York, College at Fredonia, Fredonia, NY, Bachelor of Sci
ence, Speech
Communication

References:
Are available upon request.