SENIOR HUMAN RESOURCES EXECUTIVE

Organizational Development / M&A and Business Transformation / Succession Planni

ng
Knowledgeable Strategic Human Resources Executive and Proactive Business Partner
to C-level management with extensive experience guiding the development of perf
ormance-driven, customer-driven and market-driven Savvy negotiator and accomplis
hed public speaker with expertise in the design, development and delivery of bus
iness strategies, processes and organizational infrastructures that have improve
d productivity, increased efficiency, enhanced quality and strengthened financia
l results. Successful in building consensus and buy-in with board and executive
team members, strategic partners, key customers, labor unions, business communit
ies and the media; Core competencies include:
* Strategic Planning & Visionary Leadership * M&A and Business Transformation
* Talent Management & Succession Planning * Team Development & Skills Training
* Organizational Design & Restructuring * Labor Relations & Negotiations
* Change Strategy & Change Management * Group Process & Group Dynamics
* Intergroup Conflict Resolution * Corporate Communications
PROFESSIONAL EXPERIENCE
KPM Associates - Houston TX
February 2010 -Present
Owner/Consultant-
Currently working on various consulting projects for small-medium size businesse
s in areas such as: Employee Relations/Investigations, training and development,
Organizational development, Documentation Management, and Performance managemen
t. Clients include: ExpressJet, Cenergy International and ASA
EXPRESSJET AIRLINES, Houston, Texas 2001-2010
Vice President, Human Resources & Administration- Company Acquired
Established and built a formal HR infrastructure and succession planning process
from inception for this airline startup. Supervised communications strategy for
national brand airline launch and rollout across 24 cities. Created a corporate
governance/corporate board education program, transforming corporate board rela
tions. Introduced the airline's first, strategically aligned emergency response
and crisis communications program, gaining support and buy-in from key partners
to support disaster recovery efforts.
* Six years providing HR executive leadership to the Board of Directors and seni
or leaders of this publicly traded regional airline in strategic planning, organ
izational effectiveness, business transformation, change management, succession
planning, executive coaching, business transformation strategy, mergers and acqu
isitions, and conflict mitigation.
* Mentor and direct a management and support team of 141 providing HR and admini
strative assistance to 7,000+ employees in the areas of staffing and training, p
ayroll administration, benefits and compensation, health and safety, labor relat
ions (four unions), EAP, worker's compensation, crisis communications and emerge
ncy response. Oversee investor, PR and media relations communications.
* Offer expertise and guidance in deep talent planning, development and bench st
rength; develop organization's effectiveness standards and protocols, and partic
ipate in redefining the culture of the company.
* Manage the travel coordination (air and hotel) for 7,000 employees with 1,400+
hotel bookings per night.

CONTINENTAL AIRLINES, Houston, Texas- Pre-IPO- 1987-2002

 Vice President, Human Resources & Administration -(Post IPO )
2001 - 2002
Developed/executed a competitive benefit plan package to support spinoff of Expr
essJet Airlines.
* Appointed to HR executive role to shape employee benefits package, partner in
road-show presentations and serve as leader of employee engagement and change ma
nagement for the new entity.
* Introduced cost-effective insurance plans, travel benefits and carrier transfe
r policies.
* Established credibility and trust for the new executive team, and executed a s
eamless employee transition process.
Senior Director Inflight
1999 - 2001
Crafted a win-win critical labor contract impacting 200+ ExpressJet flight atten
dants.
* Led the turnaround of an underperforming inflight operation experiencing moral
e, staffing and training issues.
* Designed and facilitated simulation and customer service training for flight a
ttendants.
* Instituted new recruiting procedures, introduced employee incentive programs,
and launched a Spanish language program that significantly boosted morale and pr
oductivity.
* Spearheaded labor contract negotiations, completing contract in record time (s
ix months) with an overwhelming 2-to-1 ratification.
Director Airport Services
1997 - 1999
Orchestrated seamless transition to new terminal at Houston Intercontinental Air
port.
* Partnered with architect and design teams in the construction of a new termina
l, and the integration of Continental and Continental Express airport services t
o include new aircraft modifications, safety measures, processes and procedures
impacting 200+ staff members.
* Led successful startup with zero controllable delays.
1987-1997- Assistant Director, Airport Services, Duty Manager Airport Services,
Supervisor, Airport Services & Customer Service Representative for Continental A
irlines. Advanced quickly through increasingly responsible positions based on ex
emplary operational leadership. Directed a management team of 18 and a staff of
700 providing airport services for all 46 gates within Terminal C.

BOARD SERVICE
Police Officer Civil Service Commission Board (POCSC)- The POCSC succeeds all
the authority, responsibilities and duties presently reposed in the Fire Fighter
s' and Police Officers' Civil Service Commission for the City of Houston as it r
elates to Police Officers. The Police Officers' Civil Service Commission has jur
isdiction over appeals of disciplinary actions.

Volunteer Service
BILL WHITE FOR TEXAS, Houston, TX November 2009- Dec 2010
Sr. Advisor to the Campaign -Responsibilities included the transportation logi
stics for Bill White for Texas Gubernatorial campaign and communications outreac
h for Andrea White; also manages speaking engagements around the state and campa
ign trips.

EDUCATION & CONTINUING PROFESSIONAL DEVELOPMENT

Bethune Cookman College, Daytona Beach, Florida
BS, Psychology/Sociology- Degreed 1977
Harvard Business School, Cambridge, Massachusetts
Executive Compensation Planning Program
Wharton Executive Education
Certificate of Director Education- NACD

Certification in Dispute Resolution * Certification in Mediation

Organizational Development & Effectiveness * EEO & Diversity Management
Leadership Development, Talent Management & Succession Planning

SPEAKING ENGAGEMENTS, ROADSHOW PRESENTATIONS & MEDIA INTERVIEWS

South Texas College of Law, Houston, Texas
Employment Law Panel 2008
Jones Day Law Firm, Houston, Texas
Cutting Edge Employment Law Strategy 2007
The Wall Street Journal / USA Today
Exclusive Interviews
ExpressJet Airlines Spinoff & IPO
Participated in 13 Road-show Presentations
ExpressJet Airlines National Brand Launch
Company Spokesperson Delivering Communication Strategy in New Orleans
(Main Focus City)