ORACLE TUTOR README Installation Instructions -----------------------------------------------------Installation instructions for all Tutor products are located in the Installation

Guide. This guide can be accessed via the startup screen in the installation media, or navigate to the Author directory in the zip file and open Installation Guide.pdf. If you are installing to a shared server such as Citrix, Tarantella, or Terminal Server, please read the instructions before installing. If you are installing from a CD, choose the appropriate product from the installation screen, then goto step 5. If you are installing from a patch downloaded from Oracle Support, then goto step 1. 1. Download the patch from Oracle Support to a temporary directory. Unzip the file to a temporary directory. 2. Uninstall Tutor Author and/or Tutor Publisher if necessary. If you are uninstalling Tutor Author, you should do a search on your system for Author.dot, AuthorPDF.dot, and AuthorPPT.dot and delete them if found. 3. Open the directory and locate Setup.exe. Some Tutor installations have more than one Setup.exe. You need to find the Setup.exe that is not in a subdirectory (look in the path field - if it's blank, then it's the correct file). 4. Open Setup.exe. 5. Choose the appropriate language. 6. Follow the prompts in the installation. 7. Read the readme file at the end. Known Issues -----------SYMPTOM: User opens Tutor Author from the desktop or Start\Programs icon and Word opens a blank page without loading the Author menu and toolbars. Cause: Microsoft Office does not place the location in the registry by default. Thus, has changed the template location in Word, directory location is not available to the template directory unless the user the template installation.

The installation will prompt the user for a default template location, and, based on the user's agreement, will place the Author templates in that location.

Then the installation will write that string to the registry. However, in some cases - most notably in systems where the user has a network (shared) version of Word or the user's template directory has restrictions, Word will not recognize the template directory to which the Author templates have been installed. Workaround: A) Search for the Author templates (Author*.dot). Once located, note the directory path. B) Open Word. C) Navigate to Tools > Options > File Locations. D) Select Usertemplates > Modify. E) Navigate to the same location as the Author templates. F) Select OK. G) Select OK. H) Exit Word. I) Open Author from the icon. SYMPTOM: During installation, the user receives a message to manually install the TutorDAV.dll OR after opening Author for the first time, the user receives a message asking for a password OR the user receives a message about a compile error. Symptom: User needs to manually register the TutorDAV.dll file after installation. Cause: the file may have been locked during install. Solution: 1. Close all open applications. 2. Locate \Tutor\Author\Resource\TutorDAV.dll. 3. Note the location of TutorDAV.dll. 4. Navigate to Start > Run. 5. Type the following string regsvr32 "C:\Tutor\Author\Resource\TutorDAV.dll" If you have installed Author in some other location, you will need to change the directory path accordingly. 6. Press ENTER. You should see the following message box: RegSvr32 DllRegisterServer in C:\Tutor\Author\Resource\TutorDAV.dll succeeded.

If you do not receive this message box, look at the information you typed into the commandline: are there any typos, is the case correct, is the path correct, are the apostrophes in the correct location? User Documentation -----------------All notifications regarding bugs, patches, alerts, etc. are made through Oracle Support. Oracle Tutor users are strongly advised to familiarize themselves with the Oracle Tutor homepage on Oracle Support.