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CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION

Document Number: KFR/Engg./Doc/04


ISSUE 1 REVISION 0 DATE July 2010 APPROVAL AUTHORITY Approved by DGCA vide letter No: Q-3/KFR/CAMO/2943 dated 30.07.2010

July 2010

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CONTINUINGAIRWORTHINESS MANAGEMENTEXPOSITION
RECORDOFREVISIONS Issue No. 1 Rev. No. 0

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Date July 2010

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July2010Page1 ApprovedbyDGCAvideletterNo:Q3/KFR/CAMO/2943dated30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


DISTRIBUTION LIST CONTROLLED COPY NO. DISTRIBUTED TO 1 2 3 4 5 6 7 8 9 10 Note:

Distribution List
Sub Part Issue Rev 1 0

Airworthiness Directorate, DGCA Headquarters (Soft Copy) Dy. DG, Mumbai (Master Copy-Hard Copy) Accountable Manager (Soft Copy) Continuing Airworthiness Manager (Soft Copy) Quality Manager (Master Copy-Hard Copy) Head-Maintenance Planning (Soft Copy) Head-Technical Services (Soft Copy) Head-Maintenance Control Centre (Soft Copy) Head-Budget & Contracts (Soft Copy) Head-Engineering Training (Soft Copy) Head-Operations Engineering (Soft Copy) o Manager-Technical Publications (Hard Copy)

A Soft Copy of the CAME is also placed on Kingfisher Airlines Ltds server Infoprompt and the same can be accessed at all stations which are connected by company intranet.

July 2010 Approved by DGCA vide letter No: Q-3/KFR/CAMO/2943 dated 30.07.2010

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CAR-M & CAME CROSS REFERENCE CAR-M REFERENCE CAME REFERENCE Sub Part A-General M. A. 101 N/A M. A. 201(a) 0.3 M. A. 201(b) N/A M. A. 201(c) 2.4 M. A. 201(d) 1.11 M. A. 201(e) N/A M. A. 201(f) N/A M.A. 201(g) 2.4 M. A. 201(h) 2.4 M. A. 201(i) N/A M. A. 201(j) 1.3, 4.7 Sub Part B-Accountability M. A. 202(a) 1.8 M. A. 202(b) 1.8 M. A. 202(c) 1.8 M. A. 202(d) 1.8 Sub Part C- Continuing Airworthiness M. A. 301(1) 1.11 M. A. 301(2) 1.1 M. A. 301(3) 0.3 M. A. 301(4) 1.5 M. A. 301(5) 1.4 M. A. 301(6) 1.7 M. A. 301(7) 1.6 M. A. 301(8) 1.13 M. A. 302(a) 1.2 M. A. 302(b) 1.2 M. A. 302(c) 1.2 M. A. 302(d) 1.2 M. A. 302(e) 1.2, 1.10 M. A. 302(f) 1.10 M. A. 302(g) 1.2 M. A. 303 1.4 M. A. 304 1.9 M. A. 305(a) N/A M. A. 305(b) 1.1, 1.3 July 2010 Approved by DGCA vide letter No:

CAR-M & CAME Cross Reference


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CAR-M REFERENCE CAME REFERENCE M. A. 305(c) 1.3 M. A. 305(d) 1.3 M. A. 305(e) 1.3 M. A. 305(f) 1.3 M. A. 305(g) 1.3 M. A. 305(h) 1.3 M. A. 306(a) 1.1 M. A. 306(b) 1.1 M. A. 306(c) 1.1 M. A. 307(a) 1.3 M. A. 307(b) N/A M. A. 307(c) 1.3 Sub Part D- Maintenance Standards M. A. 401-403 N/A Sub Part E- Components M. A. 501-504 N/A Sub Part F- Maintenance Organization M. A. 601-619 N/A Sub Part G- CAMO M. A. 701 N/A M. A. 702(a) N/A M. A. 703(b) N/A M. A. 703(c) 0.2 M. A. 704(a) 0.1, 0.2, 0.3, 0.4, 0.6, 1.2, 5.2 M. A. 704(b) 0.6 M. A. 704(c) 0.6 M. A. 705 0.3 M. A. 706(a) 0.3 M. A. 706(b) 0.3 M. A. 706(c) 0.3 M. A. 706(d) 0.3 M. A. 706(e) N/A M. A. 706(f) 0.3 M. A. 706(g) N/A M. A. 706(h) N/A M. A. 706(i) 5.2

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CAR-M REFERENCE M. A. 706(j) M. A. 707(a) M. A. 707(b) M. A. 707(c) M. A. 707(d) M. A. 707(e) M. A. 708(a) M. A. 708(b) M. A. 708(c) M. A. 709(a) M. A. 709(b) M. A. 710(a) M. A. 710(b) M. A. 710(c) M. A. 710(d) M. A. 710(e) M. A. 710(f) M. A. 710(g) M. A. 710(h) M. A. 711(a) M. A. 712(a) M. A. 712(b) M. A. 712(c) M. A. 712(d) M. A. 712(e) M. A. 712(f) M. A. 713 M. A. 714(a) M. A. 714(b) M. A. 714(c) M. A. 714(d) M. A. 714(e) M. A. 714(f) CAME REFERENCE 0.3 4.1 N/A 4.1 5.2 4.1 N/A 1.2, 1.3, 1.4, 1.9, 1.12, 2.4 2.4, 3.1 2.4 1.2 4.2 4.3 4.3 4.6 4.6 4.6 N/A 4.6 N/A 0.3, 2.1 2.1 2.1 N/A N/A N/A 0.5 1.3 1.3 4.7 4.7 1.3, 4.7 1.3, 4.7

CAR-M & CAME Cross Reference


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CAR-M REFERENCE CAME REFERENCE M. A. 714(g) 1.3, 4.7 M. A. 715(a) 0.3 M. A. 715(b) N/A M. A. 716(a) 2.1 M. A. 716(b) 2.1 M. A. 716 (c) N/A Sub Part H- CRS M. A. 801-803 N/A Sub Part I- ARC M. A. 901 (a) 4.6 M. A. 901(b) N/A M. A. 901(c) 4.6 M. A. 901(d) N/A M. A. 901(e) N/A M. A. 901(f) 4.6 M. A. 901(g) N/A M. A. 901(h) N/A M. A. 901(i) N/A M. A. 901(j) N/A M. A. 901(k) 4.6 M. A. 902(a) 4.6 M. A. 902(b) 4.6 M. A. 902(c) 4.6 M. A. 903(a) 4.4 M. A. 903(b) 4.4 M. A. 904(a) 1.2, 4.4 M. A. 904(b) 4.4 M. A. 904(c) 0.3 M. A. 904(d) N/A M. A. 904(e) 4.6 M. A. 905(a) N/A M. A. 905(b) N/A M. A. 905(c) 0.3

Note: N/A (Not Applicable) denotes that the respective CAR-M requirements are either not applicable to Kingfisher Airlines (a CAR-M Sub Part G approved CAMO) which is a commercial AOC holder and operates large aircraft being maintained by CAR-145 / Part 145 AMO, or these are provisions for DGCA and / or organization / or these are part of CAMO approval process (and need not be detailed in CAME), as the case may be. July 2010 Approved by DGCA vide letter No: Page 2 Q-3/KFR/CAMO/2943 dated 30.07.2010

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ACRONYMS: ACARS ACMS AD AIDS ALI AMM AMO AMP AOC AOM AOP AOT AOW APM APU ARC ARMS ATA AWOPS C of A C of R CAA CAM CAME CAMO CAPA CAR CDCCL CDL July 2010 Approved by DGCA vide letter No: Aircraft Communications Addressing Reporting System Aircraft Condition Monitoring System Airworthiness Directive Aircraft Integrated Data System Airworthiness Limitations items Aircraft Maintenance Manual Approved Maintenance Organisation Aircraft Maintenance Program Air Operator Certificate All Operator Message Air Operator Permit All Operator Telex All Operator Wire Aircraft Performance Monitoring Auxiliary Power Unit Airworthiness Review Certificate Airline Resource Management System Air Transport Association All Weather Operations Certificate of Airworthiness Certificate of Registration Civil Aviation Authority Continuing Airworthiness Manager Continuing Airworthiness Management Exposition Continuing Airworthiness Management Organization Corrective and Preventive Action Civil Aviation Requirement Critical Design Configuration Control Limitations Configuration Deviation List

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CFP CMP CMR CPCP CRS DAW DFDR DGCA DMI DOA EED EHM EO Engg. ETOPS FAA FMS LLP LOPA LROPS MCC MCM MEL MMEL MNPS MOE MPD MRBR MRO NAA Computerized Flight Plan Configuration Maintenance and Procedures Certification Maintenance Requirements Corrosion Prevention and Control Program Certificate of Release to Service Director of Airworthiness Digital Flight Data Recorder Director General of Civil Aviation Deferred Maintenance Item Design Organisation Approval Emergency Equipment Drawing Engine Health Monitoring Engineering Order Engineering Extended Range Twin Operations Federal Aviation Administration Flight Management System Life Limited Parts Layout of Passenger Arrangement Long Range Operations Maintenance Control Center Modification Committee Meeting Minimum Equipment List Master Minimum Equipment List Minimum Navigation Performance Specification Maintenance Organization Exposition Maintenance Planning Document Maintenance Review Board Report Maintenance Repair Organization National Aviation Authority

Acronyms
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NCR NTC NTO OEM OIT OJT Ops. PMA QMS RAF RAO RCB RVSM SB SOCC SIL SL SRM STC TCI TDE TCH Non Conformance Report Notice To Crew No Technical Objection Original Equipment Manufacturer Operator Information Telex On Job Training Operations (Department) Parts Manufacturer Approval Quality Management System (Manual) Reliability Analysis Form Regional Airworthiness Office Reliability Control Board Reduced Vertical Separation Minimum Service Bulletin System Operations Control Centre Service information letter Service Letter Structural Repair Manual Supplemental Type Certificate Time Controlled Items Technical Data Evaluation Type Certificate Holder

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QUALITY Engineering Quality Department

July 2010 Approved by DGCA vide letter No: Q-3/KFR/CAMO/2943 dated 30.07.2010

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0.2 1. GENERAL INFORMATION Description of Organization:

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UB Holdings Limited (UBHL) is the holding Company of UB Group which is the 3 rd largest player in the world (in Spirits business). Started on 9th May 2005; Kingfisher Airlines is promoted as a subsidiary of the UB Group. The Companys registered office is located at Bangaluru and its Head Office is in Mumbai at the following addresses. 2. Registered Office: Kingfisher Airlines Limited, UB Tower, Level 12, UB City, 24, Vittal Mallya Road, Bangalore-560 001 Karnataka Tel. No.: + 91 80 22272808/22275809 Fax No.: +91 80 22274890 3. Corporate Office: Kingfisher Airlines Limited, Kingfisher House, Western Express Highway Vile Parle (East) Mumbai 400057 Tel. No.: + 91 22 26262330 Fax No.: + 91 22 67031090 4. Kingfisher Airlines Fleet Composition: 4.1 Air Operators Certificate-Scheduled Operations: Airbus A320 family (A319/A320/A321) Aircraft fitted with IAE V2500-A5 Engines ATR 72-212A Aircraft fitted with PW-127 Series Engines ATR 42-500 Aircraft fitted with PW-127 Series Engines Airbus A330-223 aircraft fitted with P&W 4168 Engines. 4.2 Air Operators Certificate-Non Scheduled Operations: Airbus A319-133, ACJ (VT-VJM) fitted with IAE V2500-A5 Engines EC155B1 Helicopter fitted with Arriel 2C2 Engines

July 2010 Approved by DGCA vide letter No:

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5. Type of Operation: Scheduled Operations under Scheduled Operator Permit.

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Non-Scheduled Operations under Kingfisher Airlines Ltds Non Scheduled Operators Permit. Maintenance and certification of aircraft under the scope of CAR 145 AMO approval issued by DGCA. Continuing Airworthiness Management Maintenance and Operation of Airbus Corporate Jet (ACJ) A319-115 aircraft VTIAH, (MSN: 2837) belonging to M/s Reliance Commercial Dealers Private Limited (RCDPL) operating under RCDPL Non Scheduled Operators Permit. Maintenance and certification of aircraft under the scope of AMO approval(s) issued by Foreign CAA(s) 6. Exposition Summary: This exposition is divided as follows. Part 0 Part 1 Part 2 Part 3 Part 4 Part 5 7. General Organization Continuing Airworthiness Management Procedures Quality System Contracted Maintenance Airworthiness Review Procedures Appendices

Quality Management System (QMS) Manual: Wherever applicable, policies in this document have been supplemented with detailed procedures in respective sections of a separate Quality Management System (QMS) Manual. QMS is a document approved by Quality Manager detailing department wise Technical Procedures within Engineering & Maintenance division of Kingfisher Airlines. Structure of the QMS is detailed in Part 0, Sub Part 0.3 of the QMS. A copy of the latest revision of the QMS shall be submitted to DGCA as per the QMS distribution list.

July 2010 Approved by DGCA vide letter No:

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8. Scope of work-CAMO

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Reference: Q-3/KFR/CAMO/2944 MG AOP S-12 Aircraft Type, Series, Group Airbus A319/A320/A321 Series Airbus A330-200 Series ATR 72-212A Series ATR 42-500 Series Airworthiness Review Authorized YES YES YES YES Organization(s) working under Quality System Kingfisher Airlines Limited Kingfisher Airlines Limited Kingfisher Airlines Limited Kingfisher Airlines Limited

Reference: Q-3/KFR/CAMO/2944 MG NSOP 02/1997 Airbus ACJ A319-133 Series EC 155 B1 (ARRIEL 2C2) YES YES Kingfisher Airlines Limited Kingfisher Airlines Limited

Reference: Q-3/KFR/CAMO/2944 MG-PRIVATE HS 125-700 Series (TFE 731) YES Kingfisher Airlines Limited

Continuing Airworthiness Management Exposition Reference: Q-3/KFR/CAMO/2943 9. Facilities Kingfisher Airlines CAMO facilities are set up at Chhatrapati Shivaji International Airport, Mumbai. A pictorial diagram of the facilities has been depicted in the subsequent pages.

July 2010 Approved by DGCA vide letter No:

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Part 0
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CONTINUING AIRWORTHINESS MANAGEMENT ORGANIZATION FACILITIES

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CONTINUING AIRWORTHINESS MANAGEMENT ORGANIZATION FACILITIES

July 2010 Approved by DGCA vide letter No:

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0.3 1. MANAGEMENT PERSONNEL Accountable Manager:

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Dr. Vijay Mallya, the Chairman and CEO, is the Accountable Manager. The Accountable Manager is responsible to DGCA, for ensuring that all the requirements of DGCA are met through effective management and supervision of those requirements in conjunction with the Airlines policy and strategy and this Continuing Airworthiness Management Exposition (CAME). 2. Nominated Post Holder for Continuing Airworthiness: Mr. Hitesh Patel, Executive Vice President-Engineering & Operations, nominated as the Continuing Airworthiness Manager, is responsible for management and supervision of continuing airworthiness activities related to the aircraft operating under the Kingfisher Airlines AOC (both Scheduled and Non-Scheduled permit) and also contracted CAMO functions. 3. Continuing Airworthiness Coordination: Following management personnel are nominated for continuing airworthiness coordination of the aircraft operating under the Kingfisher Airlines Limited AOC (both Scheduled and Non-Scheduled permit). Mr. M. Chandra Shekar Mr. V. V. Surendran Mr. Vinayak Sista Mr. Amol Nagarkatti - Quality Manager - Head - Technical Services - Head - Maintenance Planning & Technical Records - Head- Maintenance Control Centre

Mr. Kumar Narayanaswami- Head - Budget & Contracts The above personnel are responsible to CAM for ensuring that the Kingfisher Airlines Ltd., remains in compliance with CAR-M and DGCA requirements. The list of nominated personnel will be kept current. The titles used in the CAME as per CAR - M and the company title are given below; CAMO TITLE Accountable Manager Continuing Airworthiness Manager Quality Manager Head-Technical Services Head-Maintenance Planning & Technical Records Head-MCC Head - Budget & Contracts July 2010 Approved by DGCA vide letter No: COMPANY TITLE Chairman & Chief Executive Officer Executive Vice President-Engineering & Operations General Manager - Quality DGM-Technical Services DGM-Engineering Planning & Technical Records Sr. Manager-MCC DGM - Budget & Contracts Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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4. Duties and Responsibilities 4.1 Accountable Manager:

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The duties of the Accountable Manager shall encompass the following: 4.1.1 Establishing and promoting the Safety and Quality policy. 4.1.2 Nomination of Continuing Airworthiness Manager (CAM). 4.1.3 Ensuring that the necessary finance, manpower resources and facilities are available to enable the company to perform the continuing airworthiness management functions. 4.1.4 Ensuring that appropriate instructions are developed, maintained, documented and followed for compliance with the requirements including payment of any charges as prescribed by DGCA. 4.1.5 To ensure that Kingfisher Airlines meets the continuing airworthiness management standards required by DGCA. 4.1.6 Ensure that all personnel are appropriately trained and qualified to accomplish the work. 4.1.7 Responsible for review of the overall results in terms of quality. 4.1.8 Responsible for ensuring the competence of all personnel including management personnel has been assessed. 4.2 Continuing Airworthiness Manager Continuing Airworthiness Manager (CAM) reports to Accountable Manager. CAM has overall responsibility and authority for continuing airworthiness management. He is responsible for: 4.2.1 Developing and assigning responsibilities to nominated post holders for continuing airworthiness management functions. 4.2.2 Implementing safety policy and human factor issues as well as reporting of un-airworthy conditions. 4.2.3 Setting standard of behavior that encourages compliance with regulations, safety attributes and good maintenance practices. 4.2.4 Availability of competent personnel and facilities appropriate for continuing airworthiness management functions. 4.2.5 Notifying the Accountable Manager whenever deficiencies emerge which require his attention. 4.2.6 Establishing goals and objectives for Engineering & Maintenance.

July 2010 Approved by DGCA vide letter No:

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4.2.7 Notifying the DGCA about the changes in the Management Personnel and Organization. 4.2.8 Providing DGCA, access to organization / aircraft, for the purpose of determining continuing compliance with CAR-M. 4.2.9 Any other responsibility as assigned by Accountable Manager. CAM shall also ensure that no flight takes place unless: The aircraft is maintained in an airworthy condition, and; Any operational and emergency equipment fitted is correctly installed and serviceable or clearly identified as unserviceable, and; The airworthiness certificate remains valid, and; The maintenance of the aircraft is performed in accordance with the approved maintenance program. 4.3 Quality Manager: Quality Manager reports to CAM on Administrative matters and to Accountable Manager on continuing airworthiness management functions & Safety matters. He is responsible for: 4.3.1 Establishing an independent quality assurance system to monitor compliance of the CAR-M requirements. 4.3.2 Establishing Quality procedures to ensure airworthiness standards as per DGCA and Manufacturers requirements. 4.3.3 Coordination and liaisoning with Regulatory Authorities with respect to continuing airworthiness management functions. 4.3.4 Availability of sufficient competent personnel to plan, perform and supervise Engineering Quality activities. 4.3.5 Implementing a quality audit program, non compliance reporting, review of corrective actions and closure of non compliance reports. 4.3.6 Co-ordination and liaisoning with regulatory authorities / OEM and other operationally relevant external entities. 4.3.7 Ensuring that the work in various sections of CAMO is carried out in accordance with manufacturers, DGCA and Organization's requirement. 4.3.8 Preservation of all continuing airworthiness management documents as required by CAR-M. 4.3.9 Apprising the Accountable Manager periodically of the effectiveness of the quality system through review of audit reports. July 2010 Approved by DGCA vide letter No: Page 3 Q-3/KFR/CAMO/2943 dated 30.07.2010

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Part 0
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4.3.10 Issue / renewal / cancellation of Airworthiness Review Certifying Staff Authorizations and establishing a proper certification system as required by CAR-M. 4.3.11 Ensuring a system of updation of Maintenance Data is established. 4.3.12 Defect analysis in respect of aircraft so that any adverse trends are identified and addressed effectively and promptly. 4.3.13 Preparing and revising CAME and associated procedures for use within the organisation and ensuring their adequacy regarding CAR-M. 4.3.14 Submission of the CAME and any associated amendments, as appropriate, to the DGCA for approval. 4.3.15 Monitoring of sub-contracted continuing airworthiness management activities. 4.3.16 Responding to DGCA audit findings and for appropriate corrective action 4.3.17 Any other responsibility as assigned by Accountable Manager / CAM. 4.4 Head - Technical Services Head-Technical Services reports to CAM for management and control of Technical Support activities & Technical Publication for continuing airworthiness management functions. He is responsible for: 4.4.1 Ensuring technical support to Maintenance is provided for continued airworthiness and reliability of aircraft, engines, avionics and related equipment. 4.4.2 Conducting event analyses and other technical investigations as needed and suggest improvements for effective Maintenance Program. 4.4.3 Evaluation and implementation of Airworthiness Directives and OEM Service Bulletins as necessary. 4.4.4 Coordination and liaisoning with Regulatory Authorities with respect to continuing airworthiness functions related to Technical Services. 4.4.5 Engine Condition Monitoring and providing advice to Maintenance Planning. 4.4.6 Review of Aircraft Performance Monitoring reports received from Operations department. 4.4.7 Ensuring significant deteriorations / persistent shortfalls in aircraft performance are investigated and corrective measures initiated. 4.4.8 Continued monitoring of effectiveness of reliability program July 2010 Approved by DGCA vide letter No: Page 4 Q-3/KFR/CAMO/2943 dated 30.07.2010

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4.4.9 Control and circulation of maintenance data. Formulate and revise MEL, ETOPS Manual, Auto Land Manual, Engineering Orders and LOPA. 4.4.10 Configuration control of aircraft: Modifications, Weight & Balance 4.4.11 Availability of sufficient competent personnel to plan, perform and supervise technical support activities. 4.4.12 Ensuring the competence of Technical Services personnel by establishing a program of training and continuation training using internal and/or external sources. 4.4.13 Responding to deficiencies which arise from independent quality audits / DGCA and for appropriate corrective action. 4.4.14 Any other responsibility as assigned by CAM. 4.5 Head - Maintenance Planning & Technical Records: Head-Maintenance Planning & Technical Records reports to CAM for formulation and implementation of Aircraft Maintenance Program (AMP) and for administration of Technical Records. He is responsible for: 4.5.1 Development of AMP and its subsequent revisions for the type of aircraft managed by the organization. 4.5.2 Planning the implementation of approved AMP. 4.5.3 Coordination and liaisoning with Regulatory Authorities with respect to continuing airworthiness functions related to Maintenance Planning & Technical Records. 4.5.4 Monitoring effectiveness of approved AMP. 4.5.5 Ensuring that optimum utilization of each aircraft is planned, monitored and achieved. 4.5.6 Ensuring that man-hour estimates are provided to Line and Base maintenance for all scheduled maintenance checks 4.5.7 Controlling the Continuing Airworthiness Records 4.5.8 Safe and secure storage of Technical Records as required by CAR-M 4.5.9 Availability of sufficient competent personnel to plan, perform and supervise Maintenance Planning activities. 4.5.10 Ensuring the competence of Maintenance Planning personnel by establishing a program of training and continuation training using internal and/or external sources

July 2010 Approved by DGCA vide letter No:

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4.5.11 Responding to deficiencies which arise from independent quality audits / DGCA and for appropriate corrective action. 4.5.12 Any other responsibility as assigned by CAM. 4.6 Head - Budget & Contracts: Head-Budget & Contracts reports to CAM. He is responsible for: 4.6.1 Preparation of annual budget for Engineering & Maintenance department. 4.6.2 Ensuring that the reports to lessors are sent as per contractual agreements. 4.6.3 Availability of sufficient competent personnel to plan, perform and supervise Budget & Contracts activities. 4.6.4 Coordination and liaisoning with Regulatory Authorities with respect to continuing airworthiness functions related to aircraft maintenance contracts. 4.6.5 Preparing aircraft maintenance contracts in accordance with CAR-M requirements. 4.6.6 Acceptance of aircraft maintenance contracts by DGCA. 4.6.7 Responding to deficiencies which arise from independent quality audits / DGCA and for appropriate corrective action. 4.6.8 Any other responsibility as assigned by CAM. 4.7 Head - MCC: Head-MCC reports to CAM and has overall responsibility and authority to direct the maintenance and servicing of Kingfisher Airlines Maintenance Control activities. He is responsible for: 4.7.1 Conduct of daily maintenance conference. 4.7.2 Monitoring of daily defects and delays 4.7.3 Assessing the cause and any potentially hazardous effect of any defect or combination of defects that could affect flight safety in order to initiate any necessary further investigation and analysis necessary to identify the root cause of the defect. 4.7.4 Coordinating action on airworthiness occurrences and for initiating necessary further investigation and follow-up activity. 4.7.5 Ensuring that MEL/CDL/DMI items are tracked and corrected. July 2010 Approved by DGCA vide letter No: Page 6 Q-3/KFR/CAMO/2943 dated 30.07.2010

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4.7.6 Coordinating with approved maintenance organizations for scheduled line maintenance. 4.7.7 Coordinating unscheduled maintenance whenever necessary. 4.7.8 Coordinating with Operations department on aircraft movement. 4.7.9 Scheduling and monitoring of aircraft maintenance activities on a daily basis. 4.7.10 Coordination and liaisoning with Regulatory Authorities with respect to continuing airworthiness functions related to Maintenance Control. 4.7.11 Availability of sufficient competent personnel to plan, perform and supervise Maintenance Control activities. 4.7.12 Responding to deficiencies which arise from independent quality audits / DGCA and for appropriate corrective action. 4.7.13 Any other responsibility as assigned by CAM. 5. Manpower Resources and Training Policy: 5.1 Manpower Resources: 5.1.1 Kingfisher Airlines shall employ sufficient technical and administrative staff in the disciplines necessary to comply with the CAR M requirements as direct employees. 5.1.2 Kingfisher Airlines requirements are set to provide a sufficient level of expertise to enable the company to meet its planned work programs. 5.1.3 A review of staffing levels is undertaken by each Head of Department as part of their forward planning requirements. 5.1.4 Any addition to the terms of approval and expansion of the fleet size, which may require additional manpower, will also be considered as a part of the annual budget submission. 5.1.5 Quality will evaluate during routine audits, adequacy of staff numbers at all station. 5.1.6 Details of staffing levels are maintained in Kingfisher Airlines Human Resources data systems. 5.1.7 CAM is responsible for assuring adequate manpower resources are available for necessary continuing airworthiness management functions through his HODs.

July 2010 Approved by DGCA vide letter No:

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The Manpower resources as of Jun 2010 is as follows:

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5.2 Training Policy: Training will be provided by Kingfisher Airlines to ensure that each member of staff is adequately trained to carry out the functions of, and satisfy the responsibilities associated with, the CAR-M continuing airworthiness management functions. The training provisions shall comprise of aircraft maintenance training, specific task training, company policy/procedures training, Human Factors training, refresher training and / or any other training as applicable. Such training will be conducted by Kingfisher Airlines Engineering Training division / OEM /EASA Part 147 or DGCA approved organization as appropriate. Training and qualification standards for the personnel involved in the continuing airworthiness functions will be in accordance with applicable competency matrix as detailed in QMS. Where significant changes occur to the regulations, organisation, its procedures, types of aircraft managed etc. then suitable continuation training will be provided, where necessary. Each department head will review training needs whenever such changes take place and maintain training records.

July 2010 Approved by DGCA vide letter No:

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0.4 ORGANIZATION CHART:

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The Organisation Chart (as AOC holder) and the CAMO chart have been attached in the page 1A & 1B respectively.

July 2010 Approved by DGCA vide letter No:

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KINGFISHER AIRLINES LIMITED-ORGANISATION CHART


ACCOUNTABLE MANAGER

EXECUTIVE VICE PRESIDENT


CONTINUING AIRWORTHINESS MANAGEMENT ENGINEERING & OPERATIONS

QUALITY ORGANISATION (CAMO & AMO)

CAR- M CAMO

CAR- 145 AMO

QUALITY MANAGER QUALITY MANAGER

HEADTECH SERVICES & TECH PUBLICATIONS HEADMAINTENANCE PLANNING & TECHNICAL RECORDS HEADBUDGET & CONTRACTS HEADMAINTENANCE CONTROL CENTRE

AIRCRAFT MAINTENANCE MANAGER

BASE- MAINTENANCE MANAGER

WORK SHOP MANAGER

HEAD- GSD & INFRASTRUCTURE HEAD- ENGINEERING TRAINING

HEAD- PURCHASE & LOGISTICS

CAME

Issue 1 Rev 0

July 2010 Approved by DGCA vide letter No:

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Sub Part 0.4

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KINGFISHER AIRLINES LIMITED CONTINUING AIRWORTHINESS MANAGEMENT ORGANISATION


ACCOUNTABLE MANAGER DR. VIJAY MALLYA

CONTINUING AIRWORTHINESS MANAGER HITESH PATEL

QUALITY MANAGER M CHANDRA SHEKAR

HEAD MAINTENANCE PLANNING & TECHNICAL RECORDS VINAYAK SISTA MANAGER MAINTENANCE PLANNING MANAGER MANAGER TECHNICAL RECORDS

HEAD BUDGET & CONTRACTS KUMAR NARAYANASWAMI

HEAD TECHNICAL SERVICES V V SURENDRAN

HEAD MAINTENANCE CONTROL CENTRE AMOL NAGARKATTI MANAGER AIRFRAME

MANAGER BUDGETS

MANAGER DEFECT ANALYSIS

AIRWORTHINESS REVIEW

MANAGER CONTRACTS

MANAGER POWER PLANT

MANAGER AIRCRAFT SCHEDULING

MANAGER MANAGER SURVEILLANCE & AUDIT MAINTENANCE PROGRAMME


MANAGER DOCUMENTATION &

MANAGER AVIONICS MAINTENANCE CONTROLLERS

MANAGER RELIABILITY

REGULATORY COMPLIANCE

MANAGERMAINT, OPS MONITORING & LICENSING

MANAGER TECH PUBS

MANAGERCONFIGURATION MONITORING & STORES INSPECTION

MANAGER CONFIGURATION CONTROL

CAME

Issue 1 Rev 0

July 2010
Approved by DGCA vide letter No:

Part 0

Sub Part 0.4

Page 1B

Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


0.5

Part 0
Sub Part Issue Rev 0.5 1 0

NOTIFICATION PROCEDURE TO THE DGCA REGARDING CHANGES TO THE ORGANISATION'S ACTIVITIES / APPROVAL / LOCATION / PERSONNEL Kingfisher Airlines Ltd. must notify DGCA of any proposal to carry out any of the following changes before such changes takes place. 1.1 Change in the name of the CAMO. 1.2 Change of Accountable Manager 1.3 Change in nominated Management Personnel 1.4 Change in the location of the approved CAMO. 1.5 The facilities, procedures, work scope and staff that could affect the approval.

1.

2. 3. 4. 5.

CAM will notify the DGCA regarding any of the above mentioned changes. Such changes shall not be incorporated until the same has been assessed and approved by DGCA. In the case of proposed changes in personnel not known to the management beforehand, these changes shall be notified at the earliest opportunity. Whenever there is a change of the Accountable Manager, Corporate Commitment by the Accountable Manager as mentioned in CAME Sub Part 0.1 signed by the new Accountable Manager will be submitted to DGCA at the earliest opportunity as part of the acceptance by the DGCA. Whenever a nominated person is away from regular base for an extended time period (more than 10 days) and is not able to discharge his / her intended functions, a senior manager from the respective department will be assigned to discharge the routine and day-to-day functions. A letter to the DGCA will be provided indicating the same, along with the details of the person assuming the duties and responsibilities of the nominated person.

6.

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0.6 1. EXPOSITION AMENDMENT PROCEDURE:

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Kingfisher Airlines Continuing Airworthiness Management Exposition (CAME) is complied in accordance with CAR-M requirements. CAME and its subsequent amendments will be approved by DGCA. The Quality Manager is responsible for reviewing the CAME in conjunction with the other Management Personnel. The manual will be revised: 3.1 Whenever necessary as a result of change in company policy, management personnel, procedure, address and equipment, internal or external audit findings or as a result of operating experience. 3.2 Whenever there is a change in regulations which affect the policy, procedures, and maintenance practices as mentioned in the CAME.

2. 3.

4.

Proposed amendments to the manual shall be submitted to DGCA for approval. However, minor amendments to the manual shall be approved by Quality Manager and the same will be submitted to DGCA 15 days before its affectivity. Such minor amendments may be limited to the following: 4.1 The amendment shall not contradict with compliance requirement of CAR-M 4.2 Typo/grammar errors

5.

Quality Manager is responsible for ensuring the distribution of the approved revisions to recipients of CAME mentioned in distribution list. Holders of CAME are further responsible for incorporating such revisions. Every revision to the CAME is identified by a Revision Number entered at the top right hand side of the relevant page. Any amended text is indicated by a vertical line in the left hand side margin adjacent to each change. Any question/ remarks/ suggestions concerning the CAME can be addressed to Quality Manager.

6. 7. 8.

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1.1 A. AIRCRAFT TECHNICAL LOG UTILIZATION AND MEL APPLICATION AIRCRAFT TECHNICAL LOG SYSTEM:

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Aircraft Technical log system will consist of the following documents. a. b. c. a. Aircraft Technical Log Book Cabin Defect Log Book ARMS Modules Aircraft Technical Log Book 1. The Technical Log book in use with Kingfisher Airlines is designed to allow recording of defects, malfunctions, and maintenance performed on the aircraft to which it applies whilst the aircraft is operating between scheduled maintenance inspections. In addition it includes continuing airworthiness information required by the operating crew and is used for recording operating information relevant to flight safety. The continuing airworthiness information includes: 2.1 The operating crews observations and remarks as a result of aircraft operation in service including the aircraft, engine(s), propellers, components and system technical status; 2.2 Defects or incidents having effect on airworthiness; 2.3 Results of technical inspections requested by the maintenance organisation; 2.4 the current aircraft certificate of release to service, and; 2.5 Maintenance performed by the contracted maintenance organisation which details: 2.5.1 Defect rectification action taken and associated responses to crews requests and/or remarks; 2.5.2 Scheduled maintenance inspections performed; 2.5.3 Next due scheduled maintenance inspections. 2.5.4 Where applicable, any MEL technical limitations proposed by the Maintenance Organisation 2.6 any necessary guidance instructions on maintenance support arrangements 3. Data entered into aircraft technical logs are required by various departments within Kingfisher Airlines Ltd. The technical log is the data source for continuing airworthiness records, reliability and defect monitoring. Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

2.

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4. 5. 6. 7.

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Format for the Technical log will be prepared by the Technical Services Department and reviewed by Quality department. Quality Manager is responsible for obtaining DGCA approval for the aircraft technical log and any subsequent amendment. The aircraft technical log is retained for 36 months after the date of the last entry. Contents of Aircraft Technical Log: Aircraft Technical log shall contain the following: 7.1 MEL/CDL item list (MX-04) 7.2 Deferred Maintenance Item list (MX-04A) 7.3 Notice to Pilots and Engineers (MX-01) 7.4 Autoland Status page, as applicable(MX-45) 7.5 Scheduled Maintenance status (MX-102) 7.6 Flight Safety Report 7.7 Sector report (MX-03)

8.

Instructions for completion of Technical Log: Composition of technical log and instructions for completion will be issued to maintenance personnel through Information Notice by Quality and to Operations personnel through Flight Crew Instruction by Operations department.

b.

Cabin Defect Log Book Cabin or galley defects and malfunctions that affect the safe operation of the aircraft or the safety of its occupants are recorded in Cabin Defect log Book (MX153)

c.

ARMS Modules ARMS module includes the following provisions: 1. 2. 3. 4. 5. 6. 7. Technical Log book Work card Module MEL / CDL Module Components Data Control and Management ADs, SBs and MODs control Defects and Snags Non Technical Objections

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1. Technical Log book:

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This section constitutes aircraft wise data such as the Techlog sector page (TSR) which includes the Fuel, Oil updates, sector data, flight performance data, flight hours and cycles, engine data etc. 2. Work card: This section constitutes the index card of the detailed work with respect to scheduled and un-scheduled maintenances activities including the replacement of components carried out on aircraft. Work cards can be manipulated aircraft wise, fleet wise and component wise. 3. MEL / CDL: This section includes the data, e-records and associated information related to the invoked and revoked MEL / CDLs aircraft wise. 4. Components Data Control and Management: Installation and removal of components, component hours and cycles etc are managed through this section. Individual component is identified by the Part number and Serial number and tracked distinctly. 5. ADs, SBs and MODs control Compliance status of ADs, SBs, MODs and EOs are managed through this section. All the data with respect to ADs, SBs and MODs are managed fleet wise, aircraft wise and component wise. 6. Defects and Snags: All defects with respect to individual aircraft are entered, controlled, tracked and manipulated through this section. 7. Non Technical Objections: Details respect to any Non Technical Objections issued by OEM with reference to all specific aircraft is maintained in this module.

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B. 1. MEL/CDL APPLICATION: General:

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This section describes the procedure for preparation, approval, revision, control, and distribution of Minimum Equipment Lists (MEL). Configuration Deviation list (CDL) is a part of Airplane Flight Manual and same will be controlled by the Technical Publication. 2. Description: 2.1 The MEL is a list (including a preamble), which provides for the operation of aircraft, under specified conditions, with particular instruments, items of equipment or functions inoperative at the commencement of flight. 2.2 All items related to the airworthiness of the aircraft and not included in the list are automatically required to be operative. 3. Responsibility: 3.1 Technical Services will prepare the MEL and its revision, as applicable, for every type of aircraft based on the latest MMEL and DGCA requirements. 3.2 MEL will be reviewed by the Flight Operations department for correctness of the Operational procedures and a certificate to this effect shall be provided to the Quality department. 3.3 Quality Manager will review and submit the MEL to DGCA for approval. 3.4 Technical Publications will be responsible for distribution of the approved MEL as per distribution list, uploading at Infoprompt and placing the same onboard the aircraft. 4. Process and Procedure: 4.1 MEL Categories: Repair interval categories are defined in the DGCA approved MEL preamble for each aircraft type. The categories are: a. b. Category A: Interval as specified in the remarks column (5) of the MEL. Category B: Items in this category shall be repaired within three (3) consecutive calendar days, excluding the day the malfunction was recorded in the aircraft Technical Log. For example, if a defect were recorded at 10 a.m. on January 24th, the three-day interval would begin at midnight on the 24th and end at midnight on the 27th. Category C: Items in this category shall be repaired within ten (10) consecutive calendar days, excluding the day the malfunction was recorded in the aircraft Technical Log. For example, if a defect was recorded at 10

c.

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a.m. on January 10th, the ten-day interval would begin at midnight on the 10th and end at midnight on the 20th. d. Category D: Items in this category shall be repaired within one hundred and twenty (120) consecutive calendar days, excluding the day the malfunction was recorded in the aircraft Technical Log.

4.2 Application: 4.2.1 Discrepancies that are noted on the previous sector or just before the aircraft chocks off and which are covered in the MEL shall be dealt as under. 4.2.2 Certifying person shall intimate the defect to the MCC. 4.2.3 Maintenance Controller and SOCC will evaluate any interrelationship of inoperative components that may not allow the item to be placed on MEL. 4.2.4 Maintenance Controller identifies the applicable MEL item, and enters the action in ARMS. 4.2.5 When the sequence number is obtained from ARMS for a deferred maintenance item, the Maintenance Controller shall: Enter the MEL/CDL number (if applicable) a. Enter the due date, time or cycles for Category items. b. Verify with Dispatch personnel to ensure MEL/ CDL as updated in ARMS is accepted c. Review the MEL item for any maintenance requirements. Certifying staff must accomplish maintenance actions with the exceptions of MEL designated as en-route. d. Forward the MEL item number and associated work card reference to the certifying staff. The MEL item Control Number must be included in the body of the text. 4.2.6 Certifying staff will record the MEL in the following manner: a. If not previously entered by the Flight Crew, enter the discrepancy in the Pilot Reported Defect/Maintenance Crew Observed Defect section of the Aircraft Technical Log. b. Record the applicable MEL item number in the Action Taken section of the Aircraft Technical Log. c. The Kingfisher Airlines Ltd certifying staff will complete Deferred Maintenance Items in MEL/CDL Item list (MX-04). d. Certifying Staff shall placard the cockpit on the applicable MEL provisions and brief the flight crew on the same. July 2010 Approved by DGCA vide letter No: Page 5 Q-3/KFR/CAMO/2943 dated 30.07.2010

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4.3 Acceptance by the Crew:

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The crew notifies his acceptance of the MEL deferment in the technical log by signing in the dedicated Box Pilots Acceptance in the sector report (MX-03) technical log. 4.4 Revoking MEL Items: 4.4.1 MCC is responsible for monitoring the MEL time limits. MEL shall be revoked within the specified time period as per the following procedure. 4.4.2 The certifying staff revoking the MEL will: a. Enter in the Pilot Reported Defect/Maintenance Crew Observed Defect section of the logbook a brief description of the discrepancy, including MEL item number. b. Enter In the Action Taken section of the log page, a complete description of the corrective action taken to revoke the MEL in accordance with the applicable Aircraft Maintenance Manual (AMM) procedure. c. Enter the MEL revoking details in the MEL/CDL Items list (MX-04) d. Remove the MEL placarding in the cockpit. e. Inform MCC about revocation of the MEL. f. Complete the necessary Work Card and ARMS action. 4.5 MEL time limitation overrun or MEL extensions: 4.5.1 Only category B and C items may be extended. 4.5.2 Prior approval of DGCA will be sought to extend an MEL. 4.5.3 MEL extensions will only be granted for situations that are out of Kingfisher Airlines Ltds control such as: a. Mechanical Failures that require the re-routing of the aircraft. b. Natural causes that affect shipping of parts, routing of aircraft etc. c. Lack of manpower or insufficient down time (without extenuating circumstances) will not be considered a valid reason for an MEL extension. d. To bring aircraft to base where repair facilities are available. 4.5.4 After it is determined that an MEL extension will be required and before an MEL item expires, MCC will forward a request to the Quality Manager for the same.

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4.5.5 The Quality Manager will review the request for extension and after obtaining DGCA concurrence, inform MCC about the extension approval or otherwise. 4.5.6 If Rejected: The Maintenance Controller on duty will inform the dispatcher on duty, where and when the aircraft will be removed from service. 4.5.7 If Approved: The Maintenance Controller on duty will inform the Dispatcher on duty of the new expiration date, and update ARMS. The certifying staff assigned to the aircraft will enter the new expiration date into the dedicated field of the MX-04. 5. Management of CDL Items: Management of the CDL items will be accomplished following the procedure specified for MEL items.

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C. 1. DEFERRED MAINTENANCE ITEMS (DMI): Policy:

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1.1 Kingfisher Airlines Ltd will put forth every effort to supply parts to repair aircraft as discrepancies are noted. However, there are times when the aircraft schedule will not provide the time required to repair an item and these items do not affect the airworthiness of the aircraft. In these situations, rather than inconveniencing the passengers, the corrective action may be deferred. Such deferred items are termed as Deferred Maintenance Item (DMI). 1.2 DMI is the term used by Kingfisher Airlines Ltd to identify maintenance discrepancies, for which the repair is deferred to a later time. In support of the Deferred Maintenance policy, the Quality Manager has the overall responsibility for ensuring that the Deferred Maintenance Item (DMI) program is not misused. 1.3 All DMIs will be tracked in ARMS. 2. Responsibility: MCC is responsible for the following: 2.1 Issuing the DMI control numbers to track repair requirements. 2.2 Coordinating and scheduling parts, facilities and manpower for the repair of the deferred item. 3. Deferred Maintenance Item List (MX-04A) The DMI list (MX-04A) contains the maintenance discrepancies not affecting airworthiness that have been deferred. 4. DMI Procedures 4.1 When it has been determined that discrepancy cannot be corrected, either due to time or logistics constraints, the certifying staff shall intimate the discrepancy to the MCC. 4.2 MCC will provide the DMI control number to the certifying person. 4.3 The certifying person will record the DMI details along with the control number in Deferred Maintenance Items list (MX-04A). 4.4 The certifying person will complete the necessary work card and ARMS action. 5. Revoking of a DMI: The certifying staff revoking the DMI will: 5.1 Enter in the Pilot Reported Defect/Maintenance Crew Observed Defect section of the logbook a brief description of the discrepancy, including DMI control number. July 2010 Approved by DGCA vide letter No: Page 8 Q-3/KFR/CAMO/2943 dated 30.07.2010

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5.2 Enter In the Action Taken section of the log page, a complete description of the corrective action taken to revoke the DMI in accordance with the applicable Aircraft Maintenance Manual (AMM) procedure. 5.3 Enter the DMI revoking details in the Deferred Maintenance Items list (MX-04A) 5.4 Inform MCC about revocation of the DMI. 5.5 Complete the necessary Work Card and ARMS action.

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1.2 AIRCRAFT MAINTENANCE APPROVAL 1. General: PROGRAM DEVELOPMENT,

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AMENDMENT

AND

1.1 Kingfisher Airlines Ltd fleet shall be maintained in accordance with an approved Aircraft Maintenance Program (AMP). This procedure describes the processes for development, approval, administration and evolution of the AMP. 1.2 As a policy, Kingfisher Airlines Ltd will adopt, as minimum standard, the manufacturers Maintenance Planning Document (MPD), Maintenance Review Board Reports (MRBR), Airworthiness Limitation Sections (ALS), the relevant chapters of the maintenance manual or any other maintenance data containing information on scheduling and any additional requirement as specified by DGCA for development of AMP. Furthermore, the maintenance program will take into account any maintenance data containing information on scheduling for components. 1.3 Design and application of the AMP shall observe human factors principles wherever applicable. 2. Scope and Responsibility: 2.1 Continuing Airworthiness Manager will be responsible to inform all CAMO-HODs regarding any planned induction of new / used aircraft. 2.2 Head-Maintenance Planning will be responsible to ensure availability of all resources in terms of manpower, materials and training required for development of effective maintenance program. 2.3 Head-Maintenance Planning will be responsible to develop procedures for evolution / preparation / revision of AMP. 2.4 Head-Maintenance Planning will be responsible to ensure that AMP is developed and evolved as per regulatory requirements, manufacturer recommendations and in-service experience (reliability program) in a cost effective manner and submit the same to Quality department for review. Further, all repetitive maintenance tasks derived from AD/SB/Modification and Repair shall be incorporated in the AMP. 2.5 Quality Manager will review and approve the AMP. The approved AMP shall be submitted to DGCA 15 days before its implementation. 2.6 Technical Publications will be responsible for distribution of approved AMP and its subsequent revisions as per the distribution list and to ensure that AMP data is uploaded in ARMS. 2.7 Head-Maintenance Planning will be responsible to ensure that all applicable data in approved AMP are defined in ARMS. July 2010 Approved by DGCA vide letter No: Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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2.8 Head-Maintenance Planning will be responsible for distribution of routine maintenance inspection schedules to Kingfisher Airlines Line / Base Maintenance and contracted maintenance providers. 2.9 Head-Maintenance Planning will be responsible to assess and forecast the requirement of Man power and Material for effective implementation of maintenance program. 2.10 Head-Maintenance Planning shall be responsible to ensure that all approved AMP requirements are scheduled as per the threshold / interval given therein. 2.11 Head-Technical Services will be responsible to monitor aircraft reliability and to recommend changes to Planning department for revision of the AMP as deemed necessary. 2.12 Head-Technical Services will be responsible to monitor all manufacturer and vendor publications and recommend those applicable routine maintenance items for incorporation into the AMP by the Planning department. This includes the repeat inspections requirements of AD and SB. 3. Procedure Prior to initial introduction of an aircraft type into Kingfisher Airlines fleet, HeadMaintenance Planning will ensure that an AMP is developed in compliance with this sub part of CAME. 3.2 AMP composition The AMP shall contain the following sections: 3.2.1 Section 0 - General This section will contain following sub-sections: a. Subsection 0-1 : Title Page b. Subsection 0-2 : Table of Contents of AMP c. Subsection 0-3 : Revision Highlights d. Subsection 0-4 : List of Effective Pages e. Subsection 0-5 : Record of Revisions f. Subsection 0-6 : Amendment Records g. Subsection 0-7 : Distribution List

3.1 General

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3.2.2 Section 1 - General Introduction This section will provide following information: a. Name and address of the CAMO

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b. AMP applicability: the type/model and registration number of the aeroplanes, engines and where applicable APU / Propeller, operated by Kingfisher Airlines. c. AMP reference: The reference number identifying the AMP, issue Number, revision number, date and approving authority. d. General Rules-Maintenance Program application e. Continuing Airworthiness Managers statement: A statement signed by the Continuing Airworthiness Manager to the effect that the specified aircraft will be maintained as per AMP and that the AMP will be reviewed, updated and approved by the Quality Manager. f. Permitted variations to maintenance periods: a procedure for the variation of established check periods as per the MPD provisions, where applicable. Such variations are to be within the limits prescribed in the MPD. Following will be observed while permitting the variations. The periods defined in AMP (or documents in support of the AMP) cannot be complied with, due to circumstances that could not reasonably have been foreseen by Kingfisher Airlines. The decision to defer any of the prescribed limits shall only be taken by Quality Manager. Particulars of every variation made shall be entered in the appropriate Log Book(s). g. Definitions and Abbreviations: Glossary of the terms and explanation of abbreviation used in AMP will be provided in this section. 3.2.3 Section 2 Check Interval Frame a. Anticipated aircraft utilization Check periods that reflect the anticipated utilisation of the aircraft. Such utilisation should be stated and include a tolerance of not more than 25%. Where utilisation cannot be anticipated, calendar time limits should also be included. b. Check Intervals and Letter Checks This section will contain the maintenance concept which is adapted to suit Kingfisher Airlines maintenance and operational requirements.

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c. Maintenance Check Matrix

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This section will contain the maintenance check matrix adapted by Kingfisher Airlines. 3.2.4 Section 3 Maintenance of Systems and Components This section will detail MRBR / MPD and other AD related tasks pertaining to Aircraft, Power-plant, APU, Propeller, components, accessories, equipment, instruments, electrical and radio apparatus and associated systems and installations should be inspected, together with the type and degree of inspection. This section will also cover specific identification of tasks of their mandatory status (CMR/AD/Life Limits related tasks etc.). 3.2.5 Section 4 Structural Inspection program: This section will detail MRBR / MPD and other AD related specific structural inspection tasks. Structural Sampling and tasks related with Corrosion Prevention and Control Program form part of this section. Kingfisher Airlines will adopt the structural inspection requirements on all aircraft (100%). 3.2.6 Section 5 Zonal Inspection Program: This section provides the General Visual Inspection (GVI) requirements for each aircraft zone to check System, Power Plant and Structure for security and condition. 3.2.7 Section 6 Task Matrix This section will detail MRBR / MPD and other AD related tasks and periods (intervals / frequencies) at which Aircraft, Power-plant, APU, Propeller, components, accessories, equipment, instruments, electrical and radio apparatus and associated systems and installations should be inspected, together with the type and degree of inspection. The out of phase tasks, which can not be aligned along with the routine maintenance inspection schedules, will be identified as Time controlled Items (TCI) in the task matrix. 3.2.8 Section 7 Life Limited Parts (LLP) This section will contain the Life Limited Parts of Engines, APU, Propeller and Landing Gears. 3.2.9 Section 8Hard Time components (COSL): This section will contain the Hard Time components.

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3.2.10 Section 9In-house tasks:

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This section will contain the additional maintenance tasks which are considered necessary by Kingfisher Airlines. 3.2.11 Section 10 Reliability Program tasks: All tasks due to in-service experience will be listed in this section. All such tasks will be substantiated with the relevant reliability data / analysis. 3.2.12 Section 11 Maintenance Schedules: This section will define all the aircraft maintenance schedules from Transit / Preflight Checks to C checks as derived from task matrix, reliability tasks and mandatory inspection requirements. Maintenance Schedules will cover specific identification of tasks of their mandatory status (CMR/AD/Life Limits related tasks etc.). 4. AMP Development and Evolution Administration Following may be the scenarios for which either a new AMP is issued or existing AMP is partially revised or completely reissued. New / existing aircraft type induction MPD Revision ALS Revision MRBR Revision Annual review of AMP In-house generated tasks from reliability program. DGCA requirements Task introduction / deletion due to incorporation of AD/SB/Modification and Repair Following paragraphs detail procedure for the above-mentioned scenario: 4.1 New / used aircraft of new / existing type induction 4.1.1 Initial AMP for New Aircraft Type a. Prior to induction of new type of aircraft in Kingfisher Airlines fleet, a new AMP will be developed and approved. b. Such an AMP shall be developed considering the following data: i. The Maintenance Review Board Report (MRBR) ii. The Manufacturers Maintenance Planning Document (MPD). July 2010 Approved by DGCA vide letter No: Page 5 Q-3/KFR/CAMO/2943 dated 30.07.2010

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iii. Airworthiness Limitations Sections

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iv. AMP of previous operator (for used aircraft of new type only) v. Review of specific in-house tasks on other aircraft type operated by the Company introduced due to particular regional/climatic and DGCA requirements. 4.1.2 AMP For Existing Aircraft Type a. For new aircraft of existing aircraft types, existing AMP will be reviewed for effectivity of the tasks and a revision will be initiated to include the new aircraft in the scope of AMP. b. For used aircraft of existing type a comparison of previous operator AMP and Kingfisher Airlines AMP will be made. c. Evaluation shall be made of aircraft/fleet utilisation, landing rate, equipment fitted and, in particular, the developed maintenance experience of Kingfisher Airlines on the aircraft type. Based on this review, the AMP will be amended to reflect the changes due to induction of used aircraft. 4.1.3 Bridging Inspection: Subsequent to development of proposed AMP for used aircraft being inducted in Kingfisher Airlines fleet, a review of proposed AMP and previous AMP will be carried out and a bridging inspection package will be proposed (if required). 4.2 AMP Amendments due to MPD Revision: Following procedure will be followed for AMP revision: 4.2.1 Within One Week from receipt date of MPD revision, Technical Publications will distribute MPD as per the distribution list. 4.2.2 Within Six Weeks from receipt date of MPD revision, Head-Maintenance Planning will forward revision of AMP, as applicable, along with revision highlights to Quality Manager for his review and approval. 4.2.3 Within Ten Weeks from receipt date of MPD revision, necessary changes in the Maintenance Program will be approved and shall be submitted to DGCA. 4.2.4 If any recommendation is received from DGCA, the same will be incorporated in AMP before implementation. 4.2.5 Within Twelve Weeks from receipt date of MPD revision, the approved AMP will be implemented.

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4.3 AMP Amendments due to ALS Revision:

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AMP will be reviewed subsequent to revision of ALS or section thereof. AMP will be revised immediately, if the revisions are more restrictive than the present AMP; otherwise the same will be accommodated whenever next revision of the AMP is initiated. 4.4 AMP Amendments due to MRBR Revision: AMP will be reviewed subsequent to receipt of MRBR revision and will be revised on receipt of the corresponding MPD revision. 4.5 Annual Review of AMP: 4.5.1 Head-Maintenance Planning, in co-ordination with Technical Services, will carry out the annual review of the AMP. This review will analyze the effectiveness of AMP. 4.5.2 The AMP will be reviewed based on the following : Incorporation of latest manufacturer recommendations Incorporation of DGCA requirements. Check findings during last one year. Review of reliability reports Structural sampling fleet composition Task introduction / deletion AD/SB/Modification and Repair Task review as a result of CPCP findings 4.5.3 The results of the AMP annual review will be compiled in form of a report. This report along with proposed AMP revision will be presented to Quality Manager for review and necessary approval. 4.6 Amendment of AMP due to Reliability Program: Reliability Program will be accomplished in accordance with CAME Sub Part 1.10. Amendments in the AMP will be incorporated based on the Reliability Action form (RAF). 4.7 Amendment of AMP due to DGCA Requirement: AMP will be revised as per the DGCA requirements set out from time to time. due to incorporation of

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4.8 Amendment of AMP due to Task introduction / deletion due to incorporation of AD/SB/Modification and Repair: Suitable amendments to the AMP will be made subsequent to the task introduction / deletion due to incorporation of AD/SB/Modification and Repair. 5. 6. The grace period for accomplishment of the newly introduced tasks in the MPD will be followed as defined in the Implementation period in the preamble of the MPD. AMP Variations: Kingfisher Airlines will exercise only those variations which are within the scope permitted by the approved AMP (Section 1). For variations needed for the operational or maintenance reasons which are beyond the scope of AMP, DGCA approval shall be obtained. 7. Maintenance Check Period Evolution: 7.1 Head-Maintenance Planning shall carry out check interval evolution exercise periodically at least once in five years to determine the effectiveness of the maintenance program and the check intervals. During this exercise, HeadMaintenance Planning will evaluate the possibility of check period escalation or otherwise. 7.2 CPCP tasks with Level 2 and above findings, may not be escalated if original structure remains in place. Level 3 corrosion findings must be reported to DGCA and Manufacturers. 7.3 After the evaluation of the productivity gains achieved in terms of ground time and manpower, if any, Head-Maintenance Planning shall forward the same to Quality Manager and Head-Technical Services for review. 8. Distribution of AMP: A copy of the AMP will be distributed to the following: 8.1 O/o Dy. DG office, Mumbai 8.2 Continuing Airworthiness Manager 8.3 Quality Manager 8.4 Contracted Maintenance Provider(s) 8.5 Head-Maintenance Planning 8.6 Head-Technical Services

July 2010 Approved by DGCA vide letter No:

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1.3 TIME AND CONTINUING AIRWORTHINESS RECORDS, RESPONSIBILITIES, RETENTION, ACCESS 1. General: 1.1 This procedure defines the updating, retention and access of the aircraft, engine and component continuing airworthiness records. 1.2 The Kingfisher Airlines Ltd records system is a combination of paper records storage and retrieval as well as the ARMS computer data storage and information retrieval. 2. Preamble: Aircraft flight hours, maintenance checks, component fitment, component / engine, modifications, airworthiness directives compliance etc. shall be maintained on Kingfisher Airlines in-house computerized system, ARMS. 3. Process and Procedures: 3.1 The Continuing Airworthiness Records maintained by Kingfisher Airlines Ltd will comprehensively cover the requirements detailed in approved Maintenance Program, Workshop Maintenance schedules, Airworthiness Directives, Service Bulletins, Engineering Orders, Work cards and any other maintenance instruction. 3.2 The aircraft Continuous Airworthiness Records shall consist of: 3.2.1 An aircraft logbook, 3.2.2 Engine logbook(s) or Engine module log cards, 3.2.3 Propeller logbook(s) and log cards for any service life limited component as appropriate, 3.2.4 Aircraft technical Log book (as given in 1.1 of this sub part) 3.2.5 Maintenance Inspection Schedules 3.2.6 Airworthiness Directives, Service Bulletins, Engineering Orders, Work Cards and any other maintenance instruction 3.3 The aircraft type and registration mark, the date, together with total flight time and/or flight cycles and/or landings, as appropriate, shall be entered in the aircraft logbooks. 3.4 The aircraft Continuous Airworthiness Records shall contain the current: 3.4.1 Status of service life limited components 3.4.2 Status of airworthiness directives and DGCA mandatory modifications 3.4.3 Status of modifications and repairs including substantiating documents; 3.4.4 Status of compliance with maintenance program July 2010 Approved by DGCA vide letter No: Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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3.4.5 Mass and balance report 3.4.6 List of deferred maintenance

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3.5 The current status of all service life-limited aircraft components in the relevant log book(s) will indicate 3.5.1 3.5.2 3.5.3 Identification of the component, and; Traceability to CA Form 1/ EASA Form1/ FAA 8130 or equivalent The type, serial number and registration of the aircraft to which the particular component has been fitted, along with the reference to the installation and removal of the component, and; The particular component accumulated total flight time and/or flight cycles and/or landings and/or calendar time, as appropriate, and; Time remaining before the required retirement time of the component is reached. Identify the applicable AD including revision or amendment numbers. Indicate when an AD is not applicable to the particular aircraft or component although the same may be generally applicable to the aircraft or component type. Include the date when the AD was accomplished, the aircraft or engine or component total flight hours or cycles, as appropriate, where the AD is controlled by flight hours or flight cycles. For repetitive ADs, only the last application will be recorded in the AD status. Specify which part of a multi-part AD has been accomplished and the method, where a choice is available in the AD.

3.5.4 3.5.5

3.6 The current status of AD will 3.6.1 3.6.2

3.6.3

3.6.4

3.7 The status of current modification and repairs means a list of embodied modification and repairs together with the substantiating data supporting compliance with the airworthiness requirements. 3.8 The Continuing Airworthiness Records shall be controlled by the Technical Records section headed by Head-Maintenance Planning & Technical Records. 3.9 The IT department will provide the relevant computer systems and take regular data back ups to recreate computer files in the event of a system or hardware failure. 3.10 The Technical Records will ensure errors, if any, are identified, actioned and corrected as quickly as possible to keep the records accurate at all times.

July 2010 Approved by DGCA vide letter No:

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3.11 All entries made in the aircraft continuing airworthiness records shall be clear and accurate. When it is necessary to correct an entry, the correction shall be made in a manner that clearly shows the original entry. 3.12 The Technical Records shall be maintained in accordance with the following paragraphs: 3.12.1 Technical Records section Bangalore will receive the completed work package from maintenance organization. 3.12.2 Technical Records section will, upon receipt of the Technical Logs, verify the correctness of the flight sector timings and other information. 3.12.3 Technical Records section will advise Maintenance Planner/ Line Maintenance Manager/ In-charge of the subject station/sectors with missing information and update ARMS accordingly after obtaining the missing information. 3.12.4 If flight sector information is missing, an estimate will be based on actual flight time by same type of aircraft flying exactly the same sector. 3.13 The Technical Records section will: 3.13.1 Ensure the component maintenance records have been updated in accordance with the regulatory authority requirements and recoding of component maintenance using the ARMS. 3.13.2 Review the updation of modifications records in ARMS. 3.13.3 Store the completed work pack, in the Continuing Airworthiness Records storage area. 3.14 In the event of a new/leased Engine or APU input, the initial Engine / APU details including Maintenance / Inspection history, Modification/AD/SB/SL compliance records, Life Limited Parts details etc. will be updated in ARMS before accepting the Engine/APU and putting the Engine/APU in service. 3.15 On completion of any Engine/APU input, the work pack or other Continuing Airworthiness Records will be forwarded to the Technical Records section for preservation. 3.16 On sale or end of lease of an engine, Head-Maintenance Planning will officially handover all the engine records to the new owner or operator. 3.17 Technical Records will arrange a sign out procedure for any record that is authorized for removal from the secure area. 3.18 Head-Technical Records shall control access to the continuing airworthiness management records to regulatory authorities and personnel authorized by CAM / Quality Manager.

July 2010 Approved by DGCA vide letter No:

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3.19 The access to computer system update transactions will be controlled in accordance with ARMS security systems. 3.20 In the event of termination of an aircraft operation (after sale / return / leasing to other operator) Kingfisher Airlines shall ensure that a copy is made of all high level Continuing Airworthiness Records (such as AD, Hard time, LLPs, Log books etc.) for retention by Kingfisher Airlines. Copies of records shall be retained for a period as mentioned in the MOE. It shall also be ensured that 3.20.1 In the event of a temporary change of owner / operator, the records are made available to the new owner / operator; and 3.20.2 In the event of a permanent change of owner / operator, the records are transferred to the new owner / operator. 3.21 Aircraft LIVE Continuing Airworthiness Records (upto last seven days operation) may be stored in the Technical Records office, Mumbai for data updation. Records older than the above duration will be archived at Technical Records ARCHIVING Section presently located at Kingfisher Airlines Warehouse, Bangalore. 4. Preservation of Records: 4.1 The paper records will be stored in area that is secure, safe from fire, flood theft and alteration. Access to these records will be restricted. 4.2 Records can be retained in paper or computer system or combination of both. Papers should be robust material, which can withstand normal handling and filing. The record should remain legible throughout the required retention period. 4.3 In the event that any records are irrevocably destroyed or lost, they will be reconstructed on a case to case basis with the concurrence of DGCA. 4.4 Aircraft Continuing Airworthiness Records shall be preserved as per the periodicity detailed below. a. All detailed maintenance records in respect of the aircraft and any life-limited component fitted thereto, at least 24 months after the aircraft or component was permanently withdrawn from service, b. The total time and flight cycles as appropriate, of the aircraft and all lifelimited components, at least 12 months after the aircraft or component has been permanently withdrawn from service, and; c. The time and flight cycles as appropriate, since last scheduled maintenance of the component subjected to a service life limit, at least until the component scheduled maintenance has been superseded by another scheduled maintenance of equivalent work scope and detail, and;

July 2010 Approved by DGCA vide letter No:

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d. The current status of compliance with maintenance program such that compliance with the approved aircraft maintenance program can be established, at least until the aircraft or component scheduled maintenance has been superseded by other scheduled maintenance of equivalent work scope and detail, and; e. The current status of airworthiness directives applicable to the aircraft and components, at least 12 months after the aircraft or component has been permanently withdrawn from service, and; f. Details of current modifications and repairs to the aircraft, engine(s), propeller(s) and any other component vital to flight safety (i .e. life limited parts, or components subjected to airworthiness limitations or major components such as undercarriage/flight controls), at least 12 months after they have been permanently withdrawn from service. 5. ARMS Details: 5.1 ARMS is on line real time system and is designed to control all life limited and on condition components, Maintenance Inspections, Aircraft Flight Hours/Cycles, Modifications, Routine Check cycles etc. on the aircraft. 5.2 A record is held on the computer for each component fitted to each aircraft controlled by the system and for each component removed from an aircraft. 5.3 A record is held in the computer for each EO / Work Card to each aircraft and accomplished history controlled by the system, for routine check cycles accomplishment and next due controlled by the system. 5.4 Full details of system updating procedure are contained in ARMS Operational Manual. 5.5 The server (Main & Back up) are owned and maintained by Kingfisher Airlines and located at Reliance Info City, Navi Mumbai. All maintenance data & records back up is taken on Daily (Incremental) and Bi-weekly (Full) basis. The daily (Incremental) and Bi-weekly (Full) back up records are stored by Kingfisher IT Department at Reliance Info City, Navi Mumbai. 5.6 Individual computer back up is taken on daily basis on IT Server. Additionally, HODs are responsible to take back up for respective departments computer files at a suitable frequency and to store back up floppies, discs in an environment that they remain in good condition. 6. Associated QMS References: QMS Part 7, sub parts 7.12, 7.13 and 7.14, 7.15

July 2010 Approved by DGCA vide letter No:

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1.4 1.

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ACCOMPLISHMENTS AND CONTROL OF AIRWORTHINESS DIRECTIVES General: Kingfisher Airlines Ltd. is responsible for ensuring the accomplishment of all mandatory airworthiness requirements (henceforth referred as technical directives) applicable to the type of aircraft for which continuous airworthiness is managed. These mandatory requirements include: 1.1 Airworthiness Directives (ADs) including emergency ADs issued by Regulatory Authorities of country of manufacture of Aircraft, Engine, Propellers and Items of Equipment. 1.2 Mandatory Modifications issued by DGCA. 1.3 Mandatory Service Bulletins (SBs)

2.

Responsibility: 2.1 The Head-Technical Services shall be responsible for obtaining and reviewing the Technical Directives and ensure implementation. 2.2 Head-Maintenance Planning shall be responsible for compliance of the Technical Directives. 2.3 Quality Manager shall be responsible for monitoring the compliance of all applicable Technical Directives.

3.

Airworthiness Directive Information: 3.1 Technical Services Department will check the websites of the regulatory authorities on day-to-day basis for issue / revision of the applicable ADs. 3.2 Technical publications shall receive the applicable mandatory SBs and provide the same to Technical Services for its evaluation and action. 3.3 Quality department will liaison with RAO to obtain the DGCA mandatory modifications and provide the same to Technical Services for its evaluation and action.

4.

Technical Directive Review: 4.1 Technical services will review the Technical Directives, circulate the Technical Directive Evaluation (TDE) form and call for a review meeting which must be attended by representatives from Planning, Quality, Logistics and Maintenance. 4.2 The following will be the agenda items for discussion and decision in the meeting 4.2.1 Applicability to the fleet 4.2.2 Threshold date for compliance

July 2010 Approved by DGCA vide letter No:

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4.2.3 Logistics requirements in terms of SB/AD kit and any special tool/test equipment requirement 4.2.4 Compliance plan of the technical directives 4.3 Technical Services will record and circulate the minutes of the meeting with specific responsibilities to the departments for compliance. 5. Technical Directive Control, Implementation and Recording Control, implementation and recording of the Technical directives will be done in accordance with the provisions of QMS Part 3, Sub Parts 3.3 and 3.12.

July 2010 Approved by DGCA vide letter No:

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1.5

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ANALYSIS OF THE EFFECTIVENESS OF THE MAINTENANCE PROGRAM The analysis and review of the effectiveness of the Maintenance Program is carried out using several tools such as, but not limited, to Pilot Reported Defects, Technical Delays, In-flight Turn back, Repetitive Defects, Technical Occurrences, Technical Incidents, InService Experience, Reliability Program/Recommendations, etc. Full details are described in CAME Sections 1.2 Aircraft Maintenance Programdevelopment, amendment and approval and 1.10 Reliability Programs.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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1.6 1. NON-MANDATORY MODIFICATION EMBODIMENT POLICY General:

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Kingfisher Airlines is responsible for effective management of Non-Mandatory modifications / Service for the type of aircraft whose continuing airworthiness is managed: 2. Responsibility: 2.1 The Head-Technical Services shall be responsible for obtaining and reviewing the Non-Mandatory modifications and ensure implementation. 2.2 Head-Maintenance Planning shall be responsible for compliance of the NonMandatory modifications. 2.3 Quality Manager shall be responsible for monitoring the compliance of all applicable non-mandatory modifications. 3. Description: 3.1 Non Mandatory information document may include the following: 3.1.1 Non-Mandatory Service Bulletins (SB) 3.1.2 All Operators Telex (AOT) 3.1.3 Operators Information Telex (OIT) 3.1.4 All Operators Message (AOM) 3.1.5 All Operators Wire (AOW) 3.1.6 Service Information Letters (SIL) 3.1.7 Operational directives such as ETOPS / LROPS, RVSM, MNPS, AWOPS, RNAV, etc. 3.2 Non-mandatory modifications which contribute to safety or airworthiness will normally be adopted. 3.3 Non-mandatory modifications which contribute to reliability improvement will be adopted after due economic justification. 4. Process and Procedure: 4.1 Technical publications department will obtain the non-mandatory modification documents and provide the same to Technical Services for evaluation and action. 4.2 Technical services will review the non-mandatory modification documents, circulate the Technical Directive Evaluation (TDE) form and call for a Modification Committee Meeting (MCM) which must be attended by representatives from Planning, Quality, Logistics and Maintenance. July 2010 Approved by DGCA vide letter No: Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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4.3 The following will be the agenda items for discussion and decision in the meeting 4.3.1 Applicability to the fleet 4.3.2 Target date for compliance 4.3.3 Logistics requirements in terms of SB kit and any special tool/test equipment requirement 4.3.4 Compliance plan 4.4 Technical Services will record and circulate the minutes of the meeting with specific responsibilities to the departments for compliance. 5. Non-Mandatory Modification Control, Implementation and Recording: Control, implementation and recording of the non-mandatory modification documents will be done in accordance with the provisions of QMS Part 3, Sub Parts 3.2.

July 2010 Approved by DGCA vide letter No:

Page 2 Q-3/KFR/CAMO/2943 dated 30.07.2010

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1.7 1. MAJOR MODIFICATION STANDARDS General:

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Kingfisher Airlines shall follow the following policy before embodiment of any major modifications: 1.1 Major modifications shall only be considered for assessment and review if it is only issued from and approved under Design Organization Approval (DOA) acceptable to DGCA. 1.2 Engineering Orders (EO) shall be issued for accomplishment of major modification. 2. Definition: Major Modification is defined as an alteration to the type design of an aeronautical product in respect of which a type certificate has been issued that might appreciably affect mass & balance limits, structural strength, performance, power plant operation, flight characteristics or other qualities affecting its airworthiness or environmental characteristics. 3. Responsibility: 3.1 Technical Services will be responsible for assessment of any major modification which may be required to be embodied on an aircraft. Further, Technical Services will also be responsible for obtaining the necessary technical data from the approved DOA and formulating the EO for accomplishment of the major modification. 3.2 Quality department will be responsible for review and approval of the EO. 3.3 Maintenance Planning will be responsible for the accomplishment of the EO. 4. Description: 4.1 Technical services will approach DOA holder for carrying out the proposed major modification. 4.2 Based on the recommendations and approval from DOA holder, Technical Services will prepare the TDE. 4.3 The TDE will be discussed in the MCM as detailed in CAME Sub Part 1.6. 4.4 Based on the conclusions, Technical Services department will prepare the EO. 4.5 Quality department will review and approve the EO. 4.6 Maintenance Planning will assign the EO for accomplishment of major modification. July 2010 Approved by DGCA vide letter No: Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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4.7 Depending on the nature of the work, the EO may be out sourced to a prospective contract maintenance organization. 4.8 Once the EO is accomplished, Technical Services will intimate the accomplishment of the major modification to the manufacturer / OEM. 4.9 If the modification has vitally affected the flight characteristics of the aircraft, a Test flight may be required on an aircraft, before return to service to ascertain the airworthiness of the aircraft. 4.10 If mass and balance is affected by the accomplishment of the major modification, the Weight Schedule will be re-computed in accordance with Sub Part 1.12 of this CAME. 4.11 All the relevant major modification records will be dispatched to Technical Records section for preservation and records.

July 2010 Approved by DGCA vide letter No:

Page 2 Q-3/KFR/CAMO/2943 dated 30.07.2010

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1.8 DEFECT REPORTS 1. Purpose:

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As a part of the continuing airworthiness process, Kingfisher Airlines will report to DGCA, operator under contract, regulatory authority of the state of registry and the organization responsible for the design of the aircraft or component, any identified condition that has resulted or may result in an unsafe condition having potential flight safety hazard. 2. Responsibility: Quality Manager is responsible for occurrence reporting on such defects. 3. Data Collection and Analysis: 3.1 Kingfisher Airlines has established a system for Defect Reporting / Data Collection. Typically they are: 3.1.1 Pilot Reported Defects 3.1.2 Technical Delay Reports 3.1.3 Technical incidents / occurrences 3.1.4 Component removals 3.1.5 Unscheduled removals 3.1.6 Maintenance inspection findings 3.2 Repetitive defects observed in a part/component/system, incorrect assembly of components and/or use of incorrect oil, hydraulic fluid or other essential fluids shall also be reported to Quality Manager. 3.3 After determining that the occurrence meets the criteria of Reportable Occurrences Quality Manager shall submit a report on the same to DGCA / Operator / Manufacturer / State of Registry, as applicable with the details as per CAR-M. 3.4 Following will constitute reportable occurrences: 3.4.1 Serious cracks 3.4.2 Permanent deformation 3.4.3 Burning or serious corrosion 3.4.4 Failure of any emergency system during scheduled testing

July 2010 Approved by DGCA vide letter No:

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4. Procedure:

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4.1 Maintenance organization shall report to MCC of any occurrence in Maintenance Irregularity Form (MX-02) or Ground Occurrence Reporting Form (MX-71). MCC is a focal point for receiving all occurrences including service difficulty reports and forwarding the same within the CAMO including Quality Manager. 4.2 Quality Manager shall submit occurrence report within 72 hours to the DGCA/ Operator / Manufacturer / State of Registry, as applicable; electronically, by post, or by facsimile. 4.3 Kingfisher Airlines encourages a policy of free and frank reporting of safety related occurrences and any difficulties related with the procedures by establishing just culture and it is ensured that the persons reporting the same are not inappropriately penalized for reporting or co-operating with occurrence investigations. 4.4 The internal occurrence reporting system will be a closed loop process wherein the originator of the report will be given feedback on the corrections. Among other means, the same may be ensured via issue of Information Notices, internal circular, e-mail etc. so that all concerned are also informed of the same. 5. Liaison with Manufacturer and Regulatory Authority: Quality Manager shall report the occurrence to DGCA on form MX-78. A copy of the same shall be distributed to manufacturer/operator/ regulatory authority of State of registry (as applicable) 6. Deferred Defect Policy: Kingfisher Airlines Limited will ensure that a minimum number of open deferred defects exist. All open deferred defects will be monitored in consultation with Line Maintenance to ensure earliest rectification and closure of the deferred defects. All Defects which can be deferred will be in accordance with the provisions of approved MEL/CDL. The defect not affecting the safety and airworthiness of the Aircraft may be deferred under Deferred Maintenance Inspection (DMI). The detailed procedure for deferment of a defect under MEL/ CDL/ DMI is documented in CAME Part 1.1. 7. Repetitive Defects: All repeat defects will be monitored by Maintenance Control Center (MCC) for its impact on Safety and Airworthiness of the Aircraft and same will be rectified at the earliest as per approved maintenance data. The repeat defects on each aircraft will be discussed during daily morning MCC meeting with all stake holders. Technical Services will seek additional guidance, if required from the manufacturer representative present in the meeting and provide the same to maintenance for necessary corrective action on the repeat defects. July 2010 Page 2 Approved by DGCA vide letter No: Q-3/KFR/CAMO/2943 dated 30.07.2010

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8. Liaison Meetings:

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Sub Part Issue Rev 1.8 1 0

In addition to the daily morning meeting all Delays/defects including repetitive defects will be discussed in the monthly reliability meeting. The details of the reliability meeting is documented in CAME Part 1.10.

July 2010 Approved by DGCA vide letter No:

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1.9 A. 1. ENGINEERING ACTIVITY APPROVAL OF MODIFICATION PROCEDURE Policy:

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1.1 Kingfisher Airlines Ltd shall follow the procedures given below for accomplishment of any modification on the aircraft, engine and components based on the OEM/DGCA approved data; 1.1.1 All mandatory modifications based on the AD/ SB / DGCA Data shall be accomplished within the threshold period provided in the approved data. The decision in this regard will be derived from the AD Review meeting as defined in CAME Part 1.4 (Accomplishments and Control of Airworthiness Directives) 1.1.2 All non-mandatory modifications as decided in the Modification Committee meeting (MCM) shall be accomplished in accordance with the OEM approved modification data within the time frame decided therein. The detailed Procedure has been defined in CAME Part 1.6. 1.2 Kingfisher Airlines shall follow the procedures given below for accomplishment of any local modification on the aircraft, engine and components based on the data approved by Quality Manager/DGCA/OEM. 1.2.1 Technical Services will evaluate the need for any local modification, collect the necessary data and prepare an EO for accomplishment of the same. 1.2.2 The Engineering order will be reviewed and approved by the Quality Department. 1.2.3 Technical Services will provide the approved Engineering order to the Planning Dept for assigning and accomplishment of the local modification of the applicable aircraft. 1.2.4 The Detailed procedure for the accomplishment of the Local Modification has been specified in QMS Part 5 Subpart 5.9. B. 1. APPROVAL OF REPAIR PROCEDURE Purpose: Structural Repairs on Kingfisher Airlines fleet will be performed by appropriately qualified and authorized personnel or by an approved MRO. Structural Repairs will be carried out in accordance with the SRM for the applicable Aircraft. However, Structural Repairs not covered by SRM will be performed by using data approved by OEM / DOA / DGCA. July 2010 Approved by DGCA vide letter No: Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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2. Reference:

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Sub Part Issue Rev 1.9 1 0

2.1 Structural Repair Manual (SRM)/ Repair data approved by OEM or DOA or DGCA. 2.2 MINOR REPAIR shall be based on technical data that is acceptable to the DGCA. 2.3 Acceptable data means methods, techniques and practices that are acceptable to the DGCA. 2.4 MAJOR REPAIRS shall be based on Approved data. 2.5 Approved Data means technical data approved by OEM / DOA / DGCA. 2.6 Approved Data can be obtained by following sources: 2.7 Aircraft Maintenance Manual, Engine Manual, SRM 2.8 Manufacturers drawings, Service Bulletins, Supplemental Type Certificates (STCs), Parts Manufacturer Approval (PMA), Airworthiness Directives (AD), etc. 2.9 DGCA/Manufacturers approved data 2.10 A No Technical Objection (NTO) from the OEM is acceptable data, but may NOT be an approved data. 3. Responsibility: Head-Technical Services shall be responsible for coordinating and obtaining the approval of repair data (not covered under SRM) from OEM / DOA / DGCA. 4. Procedure: 4.1 The extent of damage reported by flight crew/observed during maintenance, shall be assessed by the maintenance team and necessary repair will be carried out in accordance with the SRM. In case the damage is beyond the SRM limits, MCC shall forward complete details to Technical Services. 4.2 Technical Services will assess the damage and coordinate with the OEM / DOA holder/DGCA for obtaining the necessary approval for the repair data. The approved repair data will be provided to the maintenance planning for assigning the same to complete the necessary repair of the damage on the Aircraft. 5. Minor Repairs: 5.1 Minor repairs, including rework / blend out within acceptable certification limits, may be accomplished in accordance with Maintenance Manuals / Manufacturers advice or Kingfisher Airlines Ltd documents acceptable to DGCA. 5.2 Kingfisher Airlines Ltds Technical Services may generate documents based on fundamental engineering principles, DGCA and aviation industry standard practices and repair procedures. July 2010 Approved by DGCA vide letter No: Page 2 Q-3/KFR/CAMO/2943 dated 30.07.2010

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1.10 RELIABILITY PROGRAM 1. General:

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Sub Part Issue Rev 1.10 1 0

1.1 Kingfisher Airlines Ltd. will analyze the effectiveness of the Aircraft Maintenance Program through in-house Reliability Control program. 1.2 The Kingfisher Airlines Ltd. Reliability Control program is designed to evaluate & monitor the effectiveness of Aircraft Maintenance Program and to control, analyze and improve aircraft, powerplant, systems and component reliability. 1.3 The purpose of a reliability program is to ensure that the aircraft maintenance program tasks are effective and their periodicity is adequate. 1.4 The program is event driven and allows for the early detection and correction of problems before they become a potential fleet and safety issue. 1.5 The Reliability Program is an integral part of Approved Maintenance Program applicable to Airbus A330-200, Airbus A319/A320/A321, ATR 72-212A and ATR 42-500 aircraft in Kingfisher Airlines fleet. 2. Responsibility: 2.1 Head-Technical Services will be responsible to ensure that reliability program including aircraft performance monitoring, engine health monitoring and engine oil consumption program are developed, analyzed and monitored. 2.2 Head-Technical Services will be responsible for presenting reliability data to Reliability Control Board. 2.3 Head-Technical Services will be responsible for forwarding the corrective action recommendations for its incorporations in the Aircraft Maintenance Programs. 2.4 Head-Maintenance planning will be responsible for incorporating the reliability recommendations in the Aircraft Maintenance Programs. 3. Terms and Definitions: 3.1 Dispatch Reliability Dispatch reliability is defined as below. (total number of revenue flights - total number of delays) x 100 ____________________________________________________ total no. of revenue flights 3.2 Defect Defect means a condition existing in an aircraft (including its systems) or aircraft component arising from any cause other than damage, which would preclude it or another aircraft component from performing their intended functions or would reduce the expected service life of the aircraft or aircraft component. July 2010 Approved by DGCA vide letter No: Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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3.3 Major Defect

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Major defect means a defect of such nature that reduces the safety of the aircraft or its occupants and includes defects discovered as a result of the occurrence of any emergency or in the course of normal operation of maintenance. 3.4 Repetitive Defects Repetitive defect means a defect in an aircraft (including its components and systems) which recurs, inspite of rectification attempt, on the same aircraft. A Repetitive defect is defined as any discrepancy in a specific ATA Chapter subsystem that has (3) or more pilot reports or non-routines in a (10) day period. 3.5 Alert Value Alert value means the maximum deviation from the normal operating limit but within the allowable operating range, which will not cause malfunction to an extent where aircraft safety is in jeopardy. 3.6 Standard Deviation The standard deviation is a measure of the variability of the distribution of a random variable for mean average. 4. Objective of the reliability program: Kingfisher Airlines reliability program will aim to achieve the following objectives. The need for the corrective action Establishment of the corrective action Effectiveness of the corrective action 5. Elements of the reliability program: The Reliability Control Program consists of following elements:Data collection and recording Analysis and interpretation Display of information Evaluation and Review Corrective action Action Follow-Up 5.1 Data Collection and Recording Reliability Control cell will gather the data from the following sources. July 2010 Approved by DGCA vide letter No: Page 2 Q-3/KFR/CAMO/2943 dated 30.07.2010

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Aircraft Technical Logs Unscheduled removals Confirmed failures

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Deficiencies observed and corrected during scheduled services / base maintenance but otherwise not reportable Pilot reports Report on special inspections Stores issues / reports Shop findings/Bench Check reports / overhaul facility findings Flight Safety Reports Recommendations of delay/defect/incident committee Reports from ETOPS, RVSM, Auto-land, MNPS etc. Continuing airworthiness and safety information promulgated under CAR-21 5.2 Analysis and interpretation 5.2.1 The aircraft system reliability will be measured by the number of pilot reported defects applicable to the system per 1,000 flight hours. 5.2.2 Statistical techniques will be used in arriving at Reliability Control figures (Alert Values). 5.2.3 The Alert Values will be numerically equal to the "Mean Value" plus "Two Standard Deviations". 5.2.4 Following formula will be used to compute system alert Values. a. Last Two years data (e..g. July-07 to June-09) will be taken for calculating system alert. b. The two year period (i.e. 24 months) is divided into eight equal sub periods (i.e. N=8) and defect rate for respective sub period is calculated by following formula. Number of defects x 1000 Defect rate = Total Aircraft hours for the respective sub period c. The total of defect rate for the previous two years is denoted by R. d. Square of defect rate for respective sub periods is calculated and sum of the same is denoted by R . e. Mean defect rate for the said period (i.e. 2 years) is calculated by following formula and denoted by Z.

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Z = Sum of defect rate R _________________________ No of Sub-Periods N

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f. Standard Deviation (S.D.) is calculated by following formula. S. D. = = R (R) _________________ N _________________ N-1 g. Alert Value is calculated by adding mean of defect rate (Z) and two times standard deviation i.e. Alert Value = Z + 2 5.2.5 Alert value thus obtained will be used as a reference for next six month and the same will be re-established thereafter. 5.2.6 The following will be taken into account while deciding range and depth of analysis and interpretation; Flight defects and reductions in operational reliability. Defects occurring on-line and at main base. Deterioration observed during routine maintenance. Workshop / overhaul facility findings. Modification evaluations. Sampling programs. The adequacy of maintenance equipment and publications. The effectiveness of maintenance procedures. Staff training. Service bulletins, technical instructions, etc. 5.3 Reliability Program Review Reliability program shall be reviewed annually for verification and re-adjustment, if needed, of reliability standards and alert levels. The following criteria will be taken into account during this review. Fleet utilization July 2010 Approved by DGCA vide letter No: Page 4 Q-3/KFR/CAMO/2943 dated 30.07.2010

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Fleet commonality Alert level adjustment criteria Adequacy of reliability data Staff training Reliability Procedure audit Operational and Maintenance procedures 5.4 Display of information

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a. Alert value will be computed using the procedures detailed above. b. All aircraft systems will be recorded as per ATA-100 code. c. Reliability reports shall be developed monthly as graphic displays covering the operating experience for the previous month including Delays / Defects including repeat defects Incidents including repeat incidents AOG / cancellations Trend analysis on current reliability issues Details of corrective action taken or planned when the established standard is not met of major affected systems, Specific highlights and related events d. The above display of information will include provisions for nil returns to aid the examination of the total information. e. Reliability reports shall be presented in the Reliability control Board (RCB) meeting for its evaluation and review. 5.5 Evaluation and review a. The Reliability Control Board (RCB) meets every month to evaluate and review the reliability data collected for the purpose of implementing corrective actions to the Aircraft Maintenance Program. b. Agenda of the meeting will be circulated to all RCB members in advance. c. Following are the members of the RCB. DAW representative Executive Vice President (Engineering & Operations) Quality Manager Head-Technical Services July 2010 Approved by DGCA vide letter No: Page 5 Q-3/KFR/CAMO/2943 dated 30.07.2010

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Head- Maintenance Planning Head- Maintenance Control Center Head-Budgets & Contracts Aircraft Maintenance Manager Base Maintenance Manager Workshop Manager

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Line Maintenance Managers (Respective stations/regions) Head-Engineering Training Head-Purchase & Logistics Head-Ground Support Department Head-Cabin & IFE Manufacturers Representatives VP-Flight Operations/Fleet Manager Operations (Airbus/ATR) Head-Flight Safety d. Functions of the Reliability Control Board are to: Evaluate and review the data contained in the Reliability Report for actions that may improve safety and efficiency Identify recurring maintenance activities Define and assign corrective actions Monitor effectiveness of corrective actions previously taken Assess the effectiveness of the reliability program. Such a process may involve 1. 2. 3. 4. 5. 6. 7. Comparisons of operational reliability with established or allocated standards Analysis and interpretation of trends. The evaluation of repetitive defects. Confidence testing of expected and achieved results. Studies of life-bands and survival characteristics. Reliability predictions. Other methods of assessment

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5.6 Corrective action

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Following corrective actions may be recommended by the RCB: a. Changes to the Aircraft Maintenance Program (A Reliability Analysis Form (RAF) may be raised towards initiation of possible amendment to AMP (if required) as stated in QMS Sub Part 3.8.) b. Changes to maintenance processes. c. Changes to maintenance, operational procedures or techniques. d. Addition of a maintenance task. e. Reduction in inspection/ replacement interval. f. Deletion of a maintenance task (Included earlier based on reliability data). g. Amendments to approved manuals (e.g. maintenance manual, crew manual). h. Special inspections campaigns of the fleet i. j. l. Spares provisioning. Tooling and/or equipment procurement. Additional staff training

k. Accomplishment of optional SBs / Modifications m. Additional manpower requirement 5.7 Action follow up a. Technical Services department will compile the report on corrective actions and forward the same to the concerned department for its implementation. b. Technical Services department will follow up the corrective action recommendations by the concerned department for its implementation. c. Technical Services department will present the details of the corrective action implementation and open items to the RCB in the next reliability meeting. d. A copy of the monthly reliability report will be submitted to DGCA, Mumbai and other RCB members. e. Reliability reports will be preserved for at least two years. 6. Aircraft Performance Monitoring Program (APM): 6.1 Purpose: 6.1.1 Trend monitoring of aircraft performance 6.1.2 To provide performance adjustment factor for CFP (computerized Flight Plan) and FMS (Flight Management System) database as applicable. July 2010 Approved by DGCA vide letter No: Page 7 Q-3/KFR/CAMO/2943 dated 30.07.2010

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6.1.3 To apply appropriate maintenance action. 6.2 Scope

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In Airbus aircraft data are automatically recorded by AIDS/ACMS. This data is downloaded through ACARS. Where such data is unavailable, DFDR data is used. DFDR data is used for APM of ATR aircraft. 6.3 Responsibility 6.3.1 Operations department (Performance & Standards) shall be responsible for APM. 6.3.2 Head-Technical Services will be responsible for review of the APM reports and initiate the necessary corrective action, as required. 6.4 Procedure 6.4.1 APM report is generated during first week of every month for the preceding month. The analysis gives three outputs: Reduction in specific range. Engine deterioration. Airframe drag increase. 6.4.2 Based on the above report, a. A monthly trend plot is maintained. b. A quarterly advisory is prepared for revision of drag factors in CFP. Once the advisory is approved by OPS, simultaneous action is taken to revise the drag factors in FMS. c. Accordingly, work card for amending drag factors in the FMS are raised. d. Maintenance activities are initiated when the reduction in specific range value crosses the threshold limit of 10 percentage (10 percentage is based on the IATA document Guidance Material and Best Practices for Fuel and Environment Management and Company policy. 7. Engine Health Monitoring Program (EHM): 7.1 The EHM Program uses the EHM Program software to monitor engine performance. This monitoring is used to detect abnormal deterioration at an early stage and allow for corrective action before safe operation is affected. Operational data for the EHM program is collected and transmitted by the ACARS to the Powerplant group within Kingfisher Airlines Technical Services and also to the subcontracted agency. Based on the trends and data collected, Kingfisher July 2010 Approved by DGCA vide letter No: Page 8 Q-3/KFR/CAMO/2943 dated 30.07.2010

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Airlines / Subcontracted Agency will issue Alerts and Advisories along with reaction time. Kingfisher Airlines Ltd will collect the data manually from aircraft tech log, engine report print out or from DFDR system for those aircraft which do not have ACARS facility. 7.2 The Technical Services department/sub-contracted agency analyzes the EHM data, on a continual basis, and informs the concerned executive, who advises Line Maintenance and Quality of any abnormal indications or trends observed and provides instructions as to what corrective action is appropriate. The Agency will forward a periodic summary of EHM analysis to Kingfisher Airlines Ltd. 7.3 Line Maintenance will provide feed back to Technical Services and Quality as to the results of the corrective action taken so that the effectiveness of the instructions can be determined and if required, additional analyses may be performed and new remedies considered. 7.4 Head-Technical Services is responsible for developing and analyzing the engine health trend monitoring program and formulating a corrective action plan, wherever necessary. 8. Engine Oil Consumption Program: 8.1 General: Consumption Monitoring Program is an element within the Kingfisher Airlines Ltd Reliability Program that is designed to identify oil consumption rates that exceed acceptable maintenance manual limits. High Oil consumption rates if left undetected can result in engine in flight shutdown and/or unscheduled engine removals. 8.2 Responsibilities: Head-Technical Services is responsible for monitoring the trend of oil consumption of each aircraft; identify aircraft that require further troubleshooting and formulating a corrective action plan. 8.3 Procedure: 8.3.1 The certifying staff will enter the amount of oil added to each engine during maintenance into the technical log book and ARMS. 8.3.2 Technical Services Engineer will review and generate a report on continual bases showing the oil consumption rate trend for each engine. 8.3.3 If oil consumption rate is going upwards but still within Maintenance Manual serviceable limits, the aircraft will be flagged for trouble-shooting by informing the Head-Technical Services.

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8.3.4 Head-Technical Services will review the Oil Consumption report and investigate flagged aircraft to determine whether there is an external leak. 8.3.5 If it is determined that external leak is not the cause for the abnormal oil usage, Head-Technical Services will develop a corrective action strategy. 8.3.6 Head-Technical Services will monitor the Oil Consumption Program to ensure problems are addressed in a timely manner.

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1.11 PREFLIGHT INSPECTIONS 1. Definition:

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Pre-flight inspection means, The inspection carried out before flight to ensure that the aircraft is fit for the intended flight. Kingfisher Airlines shall be responsible for the satisfactory accomplishment of the preflight inspection. This inspection must be carried out by appropriately qualified and authorized personnel. 2. Pre-Flight Function: It will consist of the following activity: 2.1 Carrying out approved Pre-Flight / Transit Inspection Schedule, as applicable. 2.2 Aircraft Arrival Procedure as described in QMS Part 6 Subpart 6.2. 2.3 Aircraft Fuelling and Fuel Quality Check as described in QMS Part 6 Subpart 6.11. 2.4 Aircraft De-icing and Anti-icing procedures as described in QMS Part 6 Subpart 6.20. 2.5 Aircraft Departure Procedure as described in QMS Part 6 Subpart 6.3. 3. Authorization for carrying out Pre-Flight / Transit Inspection: Pre-flight/Transit Inspection shall be carried out by appropriately qualified and authorized personnel of maintenance organization by using approved Pre-Flight / Transit Inspection Schedule, as applicable. The training standards for pre-flight / transit inspection have been detailed in QMS Subpart 4.23.

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1.12 AIRCRAFT WEIGHING 1. Purpose:

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Aircraft weighing procedure has been defined to meet the continuing airworthiness requirements. 2. Policy: Kingfisher Airlines will follow the aircraft weighing requirements as per AMP / DGCA. 3. Responsibility: 3.1 Head-Technical Services will be responsible for establishment and control of weight & balance of the aircraft as part of configuration control. 3.2 Head-Maintenance Planning will be responsible for accomplishment of aircraft weighing. 3.3 Quality Manager will be responsible for oversight of weighing process and approval of aircraft weight schedule. 4. Procedure: 4.1 Each Aircraft will be weighed at the interval of every (05) five years. In addition, the mass and the center of gravity (CG) of each airplane shall be re-established either by Weighing, or re-computation in the event of any of the following; 4.1.1 Aircraft paint stripped and repainted 4.1.2 Major modification or Service Bulletin requirement 4.1.3 Flight handing problem 4.1.4 As required by the manufacturer or the regulatory authorities 4.2 Aircraft weighing will be performed by an AMO. 4.3 Quality Manager will intimate RAO 7 days prior to the date of aircraft weighing. 4.4 Quality Manager or his representative shall be present while weighing is in progress and take the responsibility of weighing. The nominated representative may be a senior person from Quality / Maintenance organization having type rating on the subject aircraft. 4.5 Quality Manager or his representative deputed for the aircraft weighing shall ensure that the weighing scales have valid calibration. 4.6 The weighing scale readings will be recorded by a licensed / approved engineer and same will be provided to configuration control group of Technical Services for preparation of the weight & balance schedule.

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4.7 Weight schedule (Appendix-A & B) will be prepared by an Engineering Graduate/AME Diploma holder/Licensed Person who has undergone specific training conducted by OEM/Kingfisher Airlines Engineering Training Department. 4.8 Quality Manager will obtain approval of weight schedule. 4.9 Technical Services will ensure distribution of approved weight schedule to Flight Operations (Performance & Standards), Airport Services (Load & Trim), Flight Dispatch and Technical Publications. A copy of the weight schedule will be forwarded to maintenance for inclusion into aircraft documents folder onboard.

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APPENIDX-A WEIGHT SCHEDULE CALCULATION - VT(This page contains weight and moment alteration from the weight and moment value of aircraft as weighed) A. Additions Additions Weight (Kgs.) Arm (m) Moment (Kg-m)

Total B. Deductions Deductions Weight (Kgs.) Arm (m) Moment (Kg-m)

Total C. Additions as per W&B Control and Loading Manual Chapter: Weight(Kgs.): D. Deductions as per W&B Control and Loading Manual Chapter: Weight(Kgs.): Moment(Kg-m): Moment(Kg-m):

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Weight Schedule Calculation - VT-

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(This page contains basic E.W., E.W.C.G., C.G. IN % MAC and Basic Index calculations) E. Aircraft as weighed F. Addition : : : G. Deductions : : H. Revised Empty weight : : I. Moment as weighed : (I) + (J) - (K) Kg. Kg.-m Kg-m Additions (E) Deduction (F) Kg. Addition (E) Kg. Kg.

J. Slats and flaps moment (Fully retracted) : K. Additions : :

Kg.-m L. Deductions : Deductions (F) Kg-m M. Revised Empty Weight Moment : : N. Empty Weight C.G : (Q) / (L) M Cm O. Empty Weight C.G in % RC : P. Basic Index : : (M) + (N) + (O) - (P) Kg.-m

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Weight Schedule Calculation-VTQ. Operators Missing Items:

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Additions

Weight (Kgs.)

Arm (m)

Moment (Kg-m)

Total

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Weight Schedule Calculation VT-

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R. Weight : Basic Empty Weight (L) + Operator's Items Missing (U) (As in Section 2.10.08 Pg 1 of WBM) : : Kg. S. Operating Empty Weight Moment moment (U) (As in Section 2.10.07 Pg 1 of WBM) : T. Operating Empty Weight CG (m) : U. Operating Empty Weight C.G. in % RC : V. Operating Empty Weight Index W. Weight of fuel with tanks full (kg) X. Payload : : Kg. : Weighed moment + Operator's missing item

Kg-m : W/V m

: Takeoff wt. - Full Fuel Wt. - Operational Empty Wt. : Kg.

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Appendix-B AIRCRAFT WEIGHT SCHEDULE Aircraft Type: Aircraft Registration: Aircraft S.No: A:EMPTY WEIGHT :
The Empty Weight includes the following items of fixed equipment : (List the items) B. WEIGHT OF REMOVABLE EQUIPMENTS: The Weight of Removable Equipment includes the following items: (List the item wise weights)
C. WEIGHT OF CREW Weight allowed for crew and their baggage: (No. of ) Pilots: (No. of ) Cabin Attendants:

Basic Index: Operating Empty Wt Index:

Kgs.

D. SUMMARY OF WEIGHTS Operating Empty weight of the aircraft (A + B + C) Weight of fuel with tanks full [(X) Lt. x Sp. Gravity(Y) Kg/Lt] Maximum Commercial load with oil and fuel tanks full Maximum Taxi Weight Maximum Take Off Weight Maximum Landing Weight Empty weight Center of Gravity(from datum) :m Empty Weight Centre of Gravity in % RC.

NOTE: 1. Maximum Zero Fuel weight of this aircraft is (-----) kgs. 2. Maximum permissible seating capacity of this aircraft: ( List the seats break-ups) 3. The datum is -----------4. Forward Takeoff and landing C.G. Limits -------5. Aft Takeoff Limits ---------6. Weight Schedule computed on the basis of the weighment carried out on 7. (Mention the date and place of aircraft weighment) 8. The catering allowance should be added as per the sector load in actuals and the 9. Load and Trim sheet be prepared accordingly. Maximum catering load for GN1: --- kgs;GN2: --kgs; GNN: -- kgs. OEW and OEW Index be calculated accordingly. 10. Any other appropriate details pertaining to weight & balance calculations Prepared by: Signature: Approval Number: Approved By: Signature: Place: Date:

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1.13 CHECK FLIGHT PROCEDURES 1. General:

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1.1 This section provides the policy, procedures and criteria for conducting verification flight test of an aircraft. 1.2 Verification flight test are required in accordance with CAR Sec 2, Series T, Part II and AMM as applicable. 1.3 Verification flight test will be carried out as per the approved verification flight test Schedule. 2. Responsibilities: 2.1 Technical Services and Maintenance Planning will assess the need for verification flight test after line / base maintenance activities and liaise with MCC for carrying out verification flight test. 2.2 MCC shall coordinate with the SOCC for carrying out verification flight test. 2.3 Technical Services will formulate the verification flight test Schedule based on the Manufacturer documentation. 2.4 Quality Manager will review and approve the verification flight test Schedule for each type of aircraft. 2.5 The Certifying Staff will be responsible for ensuring that all maintenance tasks associated to the verification flight tests are complete and CRS issued. 3. Policy: 3.1 A Verification flight test may be requested at any time by Aircraft Maintenance Manager, Maintenance Controller, Quality Manager, Certifying Engineer or Pilot if considered necessary. 3.2 Verification flight test are not required if ground tests, inspections or combination thereof, show conclusively that repair or alteration has not appreciably changed the flight characteristics or substantially affected the flight operation of the aircraft. 3.3 All requests for a Verification flight test shall be coordinated with MCC. 3.4 Verification flight test is required on an aircraft, before return to service, when any of the following conditions exists: 3.4.1 Both engines on the aircraft were replaced or reinstalled 3.4.2 Changes or alterations that may affect the flight characteristics of the aircraft. 3.4.3 Aircraft repaired after substantial major damage/ major modification that may affect the aerodynamic characteristics.

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3.4.4 If Aircraft Maintenance Manual requires after a Specific Maintenance/ as advised by the manufacturer. 4. Verification Flight Test Procedures: 4.1 Verification flight test will be carried out as per the approved verification flight test Schedule. 4.2 To prepare the aircraft for flight test, all necessary ground checks are to be carried out, aircraft refueled to the required quantity. The Certifying Staff shall enter in the Notice to Crew (NTC) page of the technical Log the reason for verification flight test. 4.3 If the aircraft is not in its weighed configuration then the weight and balance must be determined prior to release of the aircraft for verification flight test. Ballast may be used if required. 4.4 The Certifying Staff will brief the flight crew on the following 4.4.1 The Reasons for the verification flight test 4.4.2 The data required to be filled in the verification flight test Schedule 4.4.3 Recording of any additional parameters if required. 4.4.4 Any additional conditions affecting Safety and airworthiness of the aircraft 4.5 The flight crew will accord his acceptance for verification flight test by his signature under pilot acceptance in the Technical Log. 5. Issue of CRS for Verification Flight Test: 5.1 CRS will be issued prior to verification flight test. 5.2 A fresh CRS will be issued subsequent to satisfactory verification flight test report and rectification of defects if any. 5.3 The NTC entry for the verification flight test will be cleared before releasing the aircraft for subsequent flights. 6. Personnel Assignments: 6.1 In addition to the flight crew, An Engineering representative will be assigned when it is determined that an in-flight observation is necessary to resolve a maintenance discrepancy. 6.2 When an Engineering representative is assigned to a verification flight test, the manifest should contain his name. 7. Post Verification Flight Test: 7.1 After completion of the verification flight test, the Flight Crew will brief the appropriate engineering personnel of findings, observations or comments. The

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Pilot in Command will complete the verification flight test Schedule and make the necessary entry in the technical log book about satisfactory compliance of the verification flight test Schedule along with the defects, if any observed during the flight. 7.2 If the flight test was satisfactory, the Certifying Staff will certify the closure of the flight test requirement in the Aircraft technical Log. 7.3 Any defects arising from the verification flight test shall be rectified and certified in the Technical Log. Any defects that are unable to be rectified may be deferred provided that aircraft can be operated in accordance with the MEL. 7.4 Flight Operations/ Technical Services shall review the aircraft performance in relation to the verification flight test and shall provide a copy of the completed Verification flight test Schedule (if required) to the Quality Manager for review as necessary. 7.5 The Technical records shall ensure a copy of the completed Flight Test Schedule is retained in the aircraft records, and update the accomplishment date of the Flight Test in ARMS. 7.6 A CRS will be required to return the aircraft to revenue service.

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2.1 A.

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CONTINUING AIRWORTHINESS QUALITY POLICY, PLAN AND AUDITS PROCEDURE CONTINUING AIRWORTHINESS QUALITY POLICY The Quality System and associated Quality Audit Program enables monitoring of Kingfisher Airlines compliance with CAR-M, DGCA regulations, CAME, and any other requirements specified by Kingfisher Airlines to ensure safe operations and airworthy aircraft. Kingfisher Airlines recognize safety as a prime consideration at all times. To ensure continuous airworthiness, highest safety and quality standards, Kingfisher Airlines shall; Establish quality system to ensure Continued compliance with CAR-M requirements All contracted maintenance is carried out in accordance with the contract All CAMO activities are performed in accordance with the approved procedures Establish detailed procedures for quality audit of organisation procedures. Establish a quality audit plan. Establish continuous monitoring and follow up for the corrective and remedial actions. Provide the working environment to attract, retain and develop skilled, motivated and committed staff members capable of performing work to the highest safety standards whilst adopting and applying human factors principles. Provide the appropriate requirements, procedures and time to perform tasks in accordance with laid down procedures and regulatory authority requirements. Encourage personnel to openly communicate and to report technical related errors/incidents to the Quality department and participate in developing safety standards and procedures.

B.

QUALITY AUDIT PROGRAM Quality Audit Plan is developed on an annual basis by the Manager- Surveillance & Audit and approved by the Quality Manager. The audit plan may be revised or re-scheduled, if necessary. The revised audit plan will not exceed by more than 3 months from the original scheduled plan. Manager Surveillance & Audit is responsible to ensure that Quality audits are completed as per Quality audit plan. The Quality Audit Plan includes the following principal activities: Compliance audit examination of compliance on all aspects of DGCA requirements, CAR-M, CAME and any other requirements. Product surveillance sample checks of all the procedures and requirements associated with a specific product sample to ensure that the end result meets the

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requirements for an airworthy product. Where findings due to procedures are identified, the particular procedure will be rechecked against other product lines until the findings have been rectified. C. 1. QUALITY AUDIT PROCEDURE Audit Notification: The audit plan will be notified to the concerned auditee in advance. Prior to conducting the audit, the auditor shall: 1.1 Review the previous audit report of the area to be audited for any open items with reference to Non-compliances. 1.2 Review the Non-Compliance Report data base, Observation status records (if any), regulations and procedures of the area to be audited and other applicable standards. 1.3 Establish the scope of the area to be audited. 2. Audit Process: 2.1 Audit will be carried out in accordance with the Audit Process flow chart as given in this sub part of the CAME. 2.2 Auditor will use the customized audit check lists for specific area describing what is to be checked against requirements, procedures and products, as applicable. 3. Audit Reports: 3.1 The auditor shall record the Non-Compliance on the Non-Compliance Reports (NCR) and support the findings with objective evidence. 3.2 Auditor shall submit the audit report within a week to Manager - Surveillance & Audit for review and dispatch the Non-Compliance Reports to the Auditee. 3.3 The Non-Compliances are classified into the following levels:3.3.1 Level-1: A level 1 finding is any significant Non-Compliance with CAR-M, CAME and any other requirements which lowers the safety standard and hazards seriously the flight safety. This should be rectified with immediate effect and responded within 3 working days. 3.3.2 Level-2: A level 2 finding is any Non-Compliance with the CAR-M, CAME, and any other requirements which could lower the safety standard and possibly hazard the flight safety. This should be rectified at the earliest and responded within 2 Weeks.

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3.3.3 Observation:

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An observation for which a value-added suggestion intended to contribute to risk reduction, cost savings, increased opportunities or continuous improvement is made. 4. Quality Audit Remedial Action Procedure: 4.1 Upon receipt of the NCR, the Auditee will identify and record the root cause of the Non-Compliance followed by Corrective & Preventive actions and forward the completed NCR to the Manager - Surveillance & Audit within the time period specified in the NCR. In case the corrective action is not feasible within the specified time frame, the Auditee will indicate the target date of compliance and return the NCR to the Surveillance & Audit Section. 4.2 If the Surveillance & Audit Section does not receive the NCR from Auditee within the specified time period, a reminder will be sent to the Auditee. If the NCRs are still not received in the extended time period, Manager - Surveillance & Audit shall notify the same to Quality Manager for further necessary action. 4.3 The Auditor will scrutinize the NCR received from the Auditee and put up the same to Manager - Surveillance & Audit for review. The NCR will be closed, subject to satisfactory compliance of the root cause analysis and the Corrective & Preventive action. 4.4 In case the root cause analysis, corrective and preventive action is found to be unsatisfactory, the NCR will be sent back to the Auditee for necessary corrective action. 5. Audit Review: 5.1 The essential elements of the quality audit system are the independent quality audits and the quality feedback reporting system through the Quarterly Audit Review Meeting. 5.2 The Quarterly Audit Review Meeting is chaired by the Continuing Airworthiness Manager and attended by all Post Holders of CAMO/AMO. The Review meeting provides the Senior Management overview and direction to ensure the successful outcomes of the Quality System. The objective is to highlight areas where Airworthiness and/or Quality risks are perceived and to recommend corrective actions for implementation. The emphasis at this level is to identify where significant resources may be indicated in order to reduce specified risks to the Company. 5.3 Overall trends, outcome of specific Audits and corrective actions are presented to the senior management in the Audit Review Meeting. 5.4 The adequacy of corrective action to mitigate airworthiness or safety risk is analyzed and new corrective actions suggested, if required.

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Part 2
Sub Part Issue Rev 2.1 1 0

5.5 The minutes of the Audit Review Meeting will be reviewed by Accountable Manager once in 6 months. 6. Quality Audit Records Retention: 6.1 Duration Audit Records will be retained in Surveillance & Audit office for a period of 3 years from the date of audit closure. 6.2 Type of Records: The following audit records will be retained: 6.2.1 Non-Compliance Report (NCR) 6.2.2 Checklist 6.2.3 Audit Plan 6.2.4 Quarterly Audit Review Reports 7. Responsibility: Manager - Surveillance & Audit is responsible to ensure that Quality audits are completed as per annual Quality audit program. AREA OF THE AUDIT AND FREQUENCY S/NO. 1. 2. 3. 4. 5. 6. 7. 8. AREA TO BE AUDITED TECHNINCAL SERVICES TECHNICAL PUBLICATIONS QUALITY MAINTENANCE PLANNING TECHNICAL RECORDS BUDGET & CONTRACTS AIRCRAFT AUDIT SUB CONTRACTOR

July 2010 Approved by DGCA vide letter No:

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AUDIT PROCESS

Part 2
Sub Part Issue Rev 2.1 1 0

Preparation of Annual Audit Plan

Preparation of Monthly Audit Plan.

Decide audit dates (mutually agreed) with the Auditee.

Intimation to the Auditee about audit dates and scope of the audit.

Carry out audit and record the findings and observations.

Opening meeting with Auditee.

Use the current approved audit checklist.

Review previous audit findings before proceeding for the audit.

Discuss all the Nonconformances and observations during de-

Preparation & distribution of NCRs within 07 working days from the date of audit.

briefing meeting.

Auditee analyzes the NCR with corrective and preventive action. The completed NCR is returned to the Auditor.

Auditor tracks the target date for receipt of the NCR.

The closed NCRs are filed for records. The quarterly review is prepared for audit review of higher management.

Once CAPA is confirmed, the NCR is put up for review of Manager-Surveillance & Audit.

Auditor reviews the NCR with regards to Corrective and Preventive Action (CAPA) and justifies where necessary follow-up action is called out.

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2.2 1.

Part 2
Sub Part Issue Rev 2.2 1 0

MONITORING OF CONTINUING AIRWORTHINESS MANAGEMENT ACTIVITIES: Quality Manager in coordination with Continuing Airworthiness Manager will be responsible to establish, implement and follow up an independent quality audit program to ensure continuous compliance with the requirement of continuous airworthiness management organization including sub-contracted functions. CAMO functions can be sub-contracted only to the organizations listed on CA Form 14. Sub-contracted functions may be accomplished by 3.1 Active control through direct involvement and/or 3.2 By endorsing the recommendations made by the sub-contracted organisation.

2. 3.

4.

Sub-contracted continuing airworthiness management tasks will be reflected in the associated written contract and be in accordance with CAR-M requirements. When such tasks are sub-contracted, Kingfisher Airlines continuing airworthiness management system is considered to be extended to the sub-contracted organisation. Contracts for such sub-contracted CAMO functions will prohibit the sub-contracted organization to further sub-contract these functions. Kingfisher Airlines will be responsible for satisfactory closure of DGCA audit findings on sub-contracted CAMO functions. The sub-contracted organisation shall notify Kingfisher Airlines of any changes affecting the contracts as soon as practical. Kingfisher Airlines will intimate the same to DGCA. Whenever Kingfisher Airlines provides continuing airworthiness management services under contracted maintenance, the organizational responsibility, procedures and requirements stipulated in Appendix XI to AMC M.A. 708(c) shall be specified in the contract between organization entering into contract and Kingfisher Airlines. Kingfisher Airlines audit program is dependent on the following elements: 9.1 Audit plan that will cover the internal areas of the organization within a defined time scale. Details of this plan are defined in Sub Part 2.1 of this CAME. 9.2 Audit reports generated from audit plan, which show non-conformance with the procedure shall be reviewed and analyzed to check the accountability of management personnel to their responsibilities. The corrective actions and the repetition of the non-compliance shall support the assessment process. 9.3 Quarterly audit review meetings to assess the effectiveness of the audit system. 9.4 Quality department is responsible to implement and follow up the quality audit remedial action procedure as defined in Sub Part 2.1 of this CAME.

5. 6. 7. 8.

9.

July 2010 Approved by DGCA vide letter No:

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2.3 1.

Part 2
Sub Part Issue Rev 2.3 1 0

MONITORING OF THE EFFECTIVENESS OF THE MAINTENANCE PROGRAM(S) Head-Maintenance planning will periodically review the Maintenance Program for its effectiveness as defined in Sub Part. 1.2, 1.5 and 1.10 of this CAME. It is a continuous improvement opportunity to upgrade and streamline the maintenance program. Kingfisher Airlines Quality Audit Program will review the records pertaining to Maintenance Program review done by Maintenance Planning department. This Quality audit review will critically analyze the findings and action taken during annual review of the Maintenance Program.

2.

July 2010 Approved by DGCA vide letter No:

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2.4

Part 2
Sub Part Issue Rev 2.4 1 0

MONITORING THAT ALL MAINTENANCE IS CARRIED OUT BY AN APPRORIATE MAINTENANCE ORGANIZATION Maintenance of the Kingfisher Airlines aircraft fleet (including the components fitted to or intended to be fitted to the aircraft) shall either be carried out under Kingfisher Airlines CAR-145 AMO approval issued by DGCA or be contracted to another Approved Maintenance Organization(s). Kingfisher Airlines will carry out evaluation of such Maintenance Organization(s) prior to the contracting process. The evaluation process shall normally include the following elements: 2.1 The maintenance organization shall be approved for the intended tasks by DGCA/EASA/FAA/NAA (under CAR-145/Part-145) as applicable. (However to contract, ground de-icing and anti-icing activities, a CAR 145 / Part 145 approval may not be insisted upon). 2.2 The maintenance organization should be approved to certify the work carried out at the location(s) selected for the intended scope of work. 2.3 The terms of the maintenance contract will be in accordance with CAR-M (Appendix XI to AMC M.A. 708(c) and accepted by DGCA.

1.

2.

3. 4. 5.

Contracted maintenance organizations are selected following stipulated norms as given under Sub Part 3.1 of this CAME. All maintenance will be accomplished as per current and approved applicable maintenance data and the data will be preserved for the duration of contract. The applicable maintenance data may include: 5.1 Any applicable requirement, procedure, standard or information issued by the DGCA. 5.2 Any applicable airworthiness directive, 5.3 Applicable instructions for continuing airworthiness, issued by OEM/DOA holder, 5.4 Any applicable data issued in accordance with CAR 145.A.45(d).

6. 7.

The maintenance organization will be responsible for the tasks performed. Kingfisher Airlines CAMO shall ensure that it always receives continuing airworthiness management records along with CRS from the approved maintenance organisation and retains the same. MCC will coordinate with Operations department and the maintenance organization with regards to release of aircraft to service and limitations if any (MEL/CDL/DMI etc.). Quality department will maintain an updated list of maintenance organizations along with the validity and scope of the approval.

8. 9.

July 2010 Approved by DGCA vide letter No:

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10.

Part 2
Sub Part Issue Rev 2.4 1 0

The contracted maintenance organizations will be audited by the Quality Department as defined in this CAME Sub Part 2.1 in order to ensure that the contracted maintenance organization: 10.1 Has continuous approval under DGCA/EASA/FAA/NAA as applicable and 10.2 Possesses necessary infrastructure / equipment / technical literature / manpower etc. to carry out the intended scope of work.

11. 12.

Audit findings will be intimated to the contracted maintenance organization for necessary corrective action. The Audit Program will also include verification that the contracted organization's approval by Kingfisher Airlines remains relevant to the maintenance work being performed on the aircraft types managed. Any feed back information from the Contracted Maintenance Organization concerning approval of maintenance organizations will be reviewed by the Quality Manager and necessary recommendations made to the management for appropriate action, including any contract amendments. Kingfisher Airlines may issue individual work order(s) for any unscheduled maintenance and component maintenance to be carried by a contracted maintenance organization provided that conditions stated in paragraph 1 is complied with and adhered to. Whenever Kingfisher Airlines provides services under contracted maintenance, the organizational responsibility, procedures and requirements stipulated in Appendix XI to AMC M.A. 708(c) shall be specified in the contract between organization entering into contract and Kingfisher Airlines.

13.

14.

15.

July 2010 Approved by DGCA vide letter No:

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2.5

Part 2
Sub Part Issue Rev 2.5 1 0

MONITORING THAT ALL CONTRACTED MAINTENANCE IS CARRIED OUT IN ACCORDANCE WITH THE CONTRACT, INCLUDING SUB-CONTRACTORS USED BY THE MAINTENANCE CONTRACTOR. Kingfisher Airlines Budget & Contract department develops standard document in accordance with CAR-M containing all the required terms and conditions for the performance of the aircraft maintenance services (including engine and components). This is a comprehensive document that contains all contracted terms and conditions to be used in any required aircraft maintenance service. Once contractor is evaluated and selected, a formal maintenance contract will be signed with the contractor making reference to the standard terms and conditions. Kingfisher Airlines Quality department will periodically review to ensure that all the terms and conditions of the contract are adhered to by the contracted maintenance organization including sub contractors, if any. By adopting the standard terms and conditions policy, all parties (Kingfisher Airlines, contractors / sub-contractors, if any) are aware and acquainted with the relevant contract articles.

1.

2.

3.

July 2010 Approved by DGCA vide letter No:

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2.6 1. QUALITY AUDIT PERSONNEL. Purpose:

Part 2
Sub Part Issue Rev 2.6 1 0

The purpose of this sub part is to ensure that the surveillance & audits are carried out by the qualified and trained auditors. Quality audits serve as a feedback to the management on the status of compliance with continuing airworthiness requirements and quality standards. 2. Auditors Profile: Auditors profile will have the below mentioned requisites: 2.1 Good Aeronautical experience or ability to understand Aeronautical maintenance activities 2.2 Ability to view and understand technical documents 2.3 Ability to carry out quality monitoring program audits 2.4 Knowledge of current regulations, manuals and company procedures A competency matrix detailing qualification, experience and training requirement in respect of Quality Auditor has been illustrated in QMS Sub Part 4.17. 3. Responsibility: Quality Auditors are responsible to carry out independent audits as per the approved audit plan and by using approved checklist with reference to CAR-M requirements. Duties and responsibilities of the Quality Auditor have additionally been detailed in QMS Sub Part 4.1. 4. Independence of Quality Audit Personnel: 4.1 The independence of the audit shall be established by always ensuring that audits are carried out by personnel not responsible for the function, procedure or products being checked. 4.2 Organization structure shall have a dedicated Surveillance & Audit team whose sole function shall be to conduct audits / surveillance, raise findings reports and follow up to check that the findings are being rectified. 4.3 The Surveillance & Audit team shall report to Quality Manager. 4.4 Quality Manager will ensure that the number of auditors is sufficient to conduct Surveillance & Audits.

July 2010 Approved by DGCA vide letter No:

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3.1 1. MAINTENANCE CONTRACTOR SELECTION PROCEDURE. General:

Part 3
Sub Part Issue Rev 3.1 1 0

This Subpart of CAME describes the contracted maintenance arrangements of Kingfisher Airlines Ltd. 2. Procedure: 2.1 Contracted Maintenance Organization selection criteria will include, but not limited to, the following criterions: 2.1.1 EASA 145/CAR 145/NAA Authority approvals of the potential maintenance provider. 2.1.2 Industrial capacity of the potential maintenance provider to undertake the required maintenance. 2.1.3 Work experience on the intended scope of work. 2.1.4 Policy / Procedure and the value of sub-contracting. 2.1.5 Turn around time. 2.1.6 Warranty Period. 2.1.7 Additional commercial considerations 2.2 Kingfisher Airlines Budget & Contracts department is responsible for formulation of the standard maintenance contract document containing all the required terms and conditions for the performance of the aircraft maintenance services (including engine and components). This standard document will be comprehensive that contains all contracted terms and conditions to be used in any required aircraft maintenance service. 2.3 The Standard Terms and Condition document will be reviewed by all Stake holders in the Kingfisher Airlines before the final draft is approved. This Review is necessary to assure that every department / section involved in the contract agrees with the contents of this document, no gap exists in the contract, and the responsibilities are clearly defined and understood. 2.4 Once a contractor is evaluated and selected, a formal maintenance contract agreement will be signed with the contractor making reference to the standard terms and conditions. 2.5 Terms of the maintenance contract will be in accordance with CAR-M. 2.6 For line maintenance contract, the IATA Standard Ground Handling Agreement may be used as a basis. 2.7 Non-commercial part (technical content) of the contract will be submitted to DGCA for acceptance.

July 2010 Approved by DGCA vide letter No:

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3.2 1. QUALITY AUDIT OF AIRCRAFT: Purpose:

Part 3
Sub Part Issue Rev 3.2 1 0

1.1 Quality audit of aircraft is carried out to monitor performance of maintenance task on the aircraft to ensure the following: 1.1.1 Compliance with approved procedures: 1.1.2 Contracted maintenance is carried out in accordance with the contract 1.1.3 Continued airworthiness in compliance with CAR-M 1.2 The Quality audit of the aircraft will be independent from the airworthiness review of the aircraft. The scope of the Quality audit of the aircraft will be defined in the aircraft audit check list and terms of the maintenance contract. The airworthiness review of the aircraft (Physical Survey) has been described in the CAME Subpart 4.3. 2. Procedure: 2.1 Quality Auditor audits the aircraft as per the audit plan by using customized aircraft audit check list. 2.2 Non-Conformance Report and its followup procedure will be accomplished in accordance with CAME Subpart 2.1.

July 2010 Approved by DGCA vide letter No:

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4.1 1. AIRWORTHINESS REVIEW STAFF Purpose:

Part 4
Sub Part Issue Rev 4.1 1 0

Kingfisher Airlines as a Continuing Airworthiness Management Organization will have appropriate airworthiness review staff to issue/extend the Airworthiness Review Certificate (ARC) or recommend issue of ARC. 2. Responsibility: Quality Manager is responsible for; 2.1 Review of the qualifications, experience and training of the staff for issue of Airworthiness Review Authorization. 2.2 Obtaining the DGCA acceptance of the Airworthiness Review Staff. 2.3 Issuance of the Airworthiness Review Authorization. 3. Qualification Required for Airworthiness Review Staff: The Airworthiness review staff shall fulfill the following requirements: 3.1 At least five years experience in continuing airworthiness 3.2 A license in compliance with DGCA Aircraft Maintenance license requirements OR 3.3 An Engineering Degree or equivalent in Aeronautical, Mechanical/Electrical, Electronics AND 3.4 Aeronautical maintenance training (at least ATA 104 Level-I on Type), and; 3.5 Personnel assigned to Quality Department 4. Procedure for Issuance of Authorization: 4.1 Quality Manager shall identify the staff(s) for airworthiness review and assess their qualification and experience vis a vis the requirements as specified above. 4.2 Quality Manager shall propose the candidates to DGCA for acceptance as Airworthiness Review Staff. 4.3 Quality Manager will issue the Authorization to the Airworthiness Review Staff acceptable to DGCA after satisfactory completion of at least one Airworthiness Review under supervision. 4.4 The Authorization (MX-47) will be valid till the end of the calendar year in which the authorization has been issued.

July 2010 Approved by DGCA vide letter No:

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5. Procedure for Renewal of Authorization:

Part 4
Sub Part Issue Rev 4.1 1 0

Airworthiness review Authorizations will be renewed subject to following conditions: 5.1 The Authorization holder has exercised the privileges for issuance/extension/ recommendation of the ARC for at least two aircraft in the preceding one year in a satisfactory manner. 5.2 The holder has been medically examined in the preceding 24 months and has been declared medically fit. 6. Records: The Licensing Cell in the Quality Department will maintain the following records for Airworthiness Review Staff; 6.1 Qualification 6.2 Experience 6.3 Training 6.4 Authorization The above records shall be retained until 2 years after the Airworthiness Review Staff has left the Organisation. 7. Revocation/Suspension of the Authorisation: Authorization issued to an Airworthiness Review Staff can be withdrawn anytime by Quality Manager, if considered necessary.

July 2010 Approved by DGCA vide letter No:

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4.2 1. REVIEW OF AIRCRAFT RECORDS General:

Part 4
Sub Part Issue Rev 4.2 1 0

The Airworthiness Review Staff shall carry out a full documented review of the aircraft records for Issuance/Extension/Recommendation for Airworthiness Review Certificate. 2. Procedure: 2.1 The following documents shall be reviewed 2.1.1 C of R 2.1.2 Maintenance Data 2.1.3 Aircraft Log Book, Engine Log Book and Propeller Log Book. 2.1.4 Aircraft Technical Log Book 2.1.5 Aircraft Flight Manual 2.1.6 MEL/CDL/DMI 2.1.7 Layout Of Passenger Arrangement (LOPA) 2.1.8 Emergency Equipment Drawing (EED) 2.1.9 Aircraft Maintenance Program (AMP) 2.1.10 Maintenance Schedules / Work Package 2.1.11 Weight and Balance report (last weighing report) 2.1.12 List of Service Life Limited Components 2.1.13 Airworthiness Directives (AD) / SB Status 2.1.14 Modification / Repair Records 2.1.15 Maintenance Status 2.1.16 Modification needed for Import, if applicable 2.1.17 Relevant CA Form 1 or equivalent 2.1.18 Information on aircraft such as TCDS, noise and emission certificate data sheets 2.1.19 Any additional documents that may be required during induction of the aircraft in Kingfisher Airlines fleet as defined in QMS Sub Part 4.8 2.2 The Following requirement will be ensured from the documents listed above: 2.2.1 The information from exporting country authorities such as export certificates, primary authority information, as applicable 2.2.2 The information on aircraft maintenance history

July 2010 Approved by DGCA vide letter No:

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CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION

Part 4
Sub Part Issue Rev 4.2 1 0

2.2.3 Airframe and engine flying hours and associated flight cycles have been properly recorded. 2.2.4 The flight manual is applicable to the aircraft configuration and reflects the latest revision status. 2.2.5 All the maintenance due on the aircraft according to the approved Maintenance Program has been carried out. 2.2.6 All known defects have been corrected or, when applicable, carried forward (MEL/DMI) in a controlled manner through sampling check. 2.2.7 All applicable Airworthiness Directives have been complied and properly recorded. 2.2.8 All modifications and repairs applied to the aircraft have been accomplished as per the approved data 2.3 All Time controlled components installed on the aircraft are properly identified, listed and have not exceeded their approved Time limit. 2.4 All maintenance has been released in accordance with the applicable DGCA regulations through sampling check of schedules and work package. 2.5 The Weight Schedule reflects the configuration of the aircraft and is valid. 2.6 The aircraft complies with the latest revision of the maintenance data, modifications promulgated by Manufacture/ DGCA. 2.7 During the review process the airworthiness review staff shall check the following: 2.7.1 Legibility of entries. 2.7.2 Scheduled maintenance and modifications are carried out on time and recorded in the appropriate log book(s). 2.8 Head-Maintenance Planning & Technical Records will provide the following documents to the Quality Department at least 30 days before the issuance/ Extension/ Recommendation of the ARC. 2.8.1 Time Controlled Item List Status 2.8.2 Life Limited Part Status-Engine, Propeller, Landing gears, APU 2.8.3 List of AD/SB/EO Compliance Status since last Airworthiness Review. 2.8.4 List of Major Checks (A Checks and above) carried out since last Airworthiness Review. 2.8.5 Log Books Airframe, Engine, Propeller. 2.8.6 Status of Aircraft Maintenance Program with respect to the Latest MPD revision July 2010 Approved by DGCA vide letter No: Page 2 Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION

Part 4
Sub Part Issue Rev 4.2 1 0

2.9 Head- Technical Services will provide the following documents to the Quality Department at least 30 days before the issuance/extension and Recommendation of the ARC. 2.9.1 Engine health Monitoring record 2.9.2 Oil Consumption report 2.9.3 APU Start Reliability 2.9.4 Records of Defect and any deferment (under MEL/DMI) 2.9.5 Aircraft performance report 2.9.6 Weight and balance Report 2.9.7 DGCA Mandatory Modifications status -Airframe 2.9.8 DGCA Mandatory Modifications status -Engine 2.9.9 DGCA Mandatory Modifications status -Propeller 2.9.10 DGCA Mandatory Modifications status -Miscellaneous 2.9.11 Status of all applicable Airworthiness Directives 2.9.12 Airplane Flight Manual Status 2.10 Modification Cell in the Quality department will review the modification records received from Technical Services (DGCA Mandatory Modifications and AD compliance) and forward the same to Airworthiness Review Staff at least 15 days before the issuance/Extension/Recommendation of the ARC. 2.11 The Discrepancies observed during the review of the documents shall be recorded in Airworthiness Review Report (MX-103) and same will be communicated to the concerned Department for necessary corrective action.

July 2010 Approved by DGCA vide letter No:

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4.3 1. PHYSICAL SURVEY

Part 4
Sub Part Issue Rev 4.3 1 0

The airworthiness review staff shall carry out a physical survey of the aircraft. Airworthiness review staff not appropriately qualified to the licensing requirements shall be assisted by Type rated certifying staff. The airworthiness review staff shall use Airworthiness Review Report (MX-103) during the physical survey. The Following Points shall also be checked during the Physical Survey of the aircraft. 2.1 All required placards and markings are properly installed. 2.2 The aircraft complies with its approved flight manual. 2.3 The aircraft configuration complies with the approved documentation (LOPA & EED). 2.4 All defects that seriously hazard the flight safety were rectified before further flights. Other defects that would not hazard the flight safety should have been rectified within the time limits given in the MEL. 2.5 The Documents On-Board must confirm with the Data/ Revision Status as noted from the review of Aircraft Records. 2.6 The physical survey may include verifications to be carried out during flight.

2.

3.

The aircraft shall be restored to its normal configuration after physical survey and Release to Service (CRS) should be issued after carrying out Extended Transit inspection or equivalent schedule. The Airworthiness Review Check List (MX-104) shall form the basis for issue/ extension/ recommendation of ARC. Airworthiness Review Staff shall complete the checklist.

4.

July 2010 Approved by DGCA vide letter No:

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4.4 1. ADDITIONAL PROCEDURES FOR RECOMMENDATIONS AUTHORITIES FOR IMPORTED AIRCRAFT Issuance of C of R, C of A, Aero-mobile License, AOP Endorsement

Part 4
Sub Part Issue Rev 4.4 1 0

TO

COMPETENT

The Certificate of Registration (C of R), Certificate of Airworthiness (C of A), Aeromobile License, Endorsement of the aircraft in the Air Operator Permit (AOP) shall be obtained in accordance with the procedure as specified in QMS Chapter 4 Subpart 4.8. 2. Communication with DGCA 2.1 For import of aircraft other than new 2.1.1 DGCA will be intimated at least 10 working days prior to the issuance of ARC. 2.1.2 The Airworthiness review of the imported aircraft by ARC Authorization Holder shall be carried out in accordance with this CAME Subpart 4.2 & 4.3. 2.1.3 The Recommendation for the issuance of ARC shall be sent to DGCA along with the following documents 2.1.4 Airworthiness Review Report (MX-103), which includes Document Review and Physical Survey Report. 2.1.5 Details of the Maintenance carried out to bridge the gap between past maintenance and the current applicable maintenance standard in Kingfisher Airlines Ltd. 2.1.6 Probable dates for the Physical survey of the aircraft by DGCA official. 2.1.7 Any other documents as desired by DGCA. 2.2 For import of new aircraft Kingfisher Airlines shall apply to DGCA for the issuance of a new airworthiness certificate. The documents submitted for issue of C of A in accordance with QMS Sub part 4.8 will hold good for issuance of ARC. 2.3 Transfer of Aircraft Registration within India When transferring an aircraft registration within India, DGCA will be informed for 2.3.1 Transfer of aircraft registration in accordance with relevant CAR provisions 2.3.2 Validation of changed aircraft registration on the existing airworthiness review certificate.

July 2010 Approved by DGCA vide letter No:

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4.5 1. RECOMMENDATIONS TO COMPETENT AIRWORTHINESS REVIEW CERTIFICATES Issuance of Airworthiness Review Certificate: AUTHORITIES FOR

Part 4
Sub Part Issue Rev 4.5 1 0

THE

ISSUE

OF

1.1 The Airworthiness review of the aircraft by ARC Authorization Holder shall be carried out in accordance with this CAME Subpart 4.2 & 4.3. 1.2 The Recommendation for the issuance of ARC shall be sent to DGCA along with the following documents 1.2.1 Airworthiness Review Report (MX-103) including Document Review and Physical Survey Report. 1.2.2 Details of the airworthiness review findings and action taken to close the same. 1.2.3 Any other documents as desired by DGCA.

July 2010 Approved by DGCA vide letter No:

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4.6 1. ISSUANCE OF AIRWORTHINESS REVIEW CERTIFICATES General:

Part 4
Sub Part Issue Rev 4.6 1 0

1.1 Airworthiness Review Certificate (CA Form 15a) must be obtained from DGCA whenever the aircraft is inducted into fleet. 1.2 Kingfisher Airlines Limited will carry out the Airworthiness Review of the aircraft to be inducted and recommend to DGCA for issue of ARC. 1.3 Kingfisher Airlines Airworthiness review staff will extend the airworthiness review certificate twice after the initial issue by DGCA, whilst the aircraft is in controlled environment. This extension shall be done after satisfactory compliance of the procedures described in this CAME Subpart 4.2 & 4.3. 1.4 Subsequently, Kingfisher Airlines Airworthiness Review Staff will issue the ARC (CA Form 15b) whilst the aircraft is in controlled environment, after satisfactory airworthiness review in accordance with CAME Subpart 4.2 & 4.3. 2. Validity: 2.1 The ARC shall be valid for a period of One Year from the Date of its issue. 2.2 The First and Second Extension shall be valid for a period of one year. The Airworthiness review for the extension of ARC may be anticipated by a maximum of 90 days without loss of continuity of ARC. 2.3 An airworthiness review certificate becomes invalid if: 2.3.1 Suspended or revoked; or 2.3.2 The airworthiness certificate is suspended or revoked; or 2.3.3 The aircraft is not on the aircraft register of DGCA; or 2.3.4 The type certificate under which the airworthiness certificate was issued is suspended or revoked. 2.4 An aircraft must not fly if the airworthiness certificate is invalid or if: 2.4.1 The continuing airworthiness of the aircraft or any component fitted to the aircraft does not meet the requirements of CAR-M, or; 2.4.2 The aircraft does not remain in conformity with the type design approved/accepted by the DGCA; or 2.4.3 The aircraft has been operated beyond the limitations of the approved flight manual or the airworthiness certificate, without appropriate action being taken; or 2.4.4 The aircraft has been involved in an accident or incident that affects the airworthiness of the aircraft, without subsequent appropriate action to restore airworthiness; or

July 2010 Approved by DGCA vide letter No:

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CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION

Part 4
Sub Part Issue Rev 4.6 1 0

2.4.5 A modification or repair has not been approved in accordance with M.A.304. 2.5 An airworthiness review certificate becomes invalid if: 2.5.1 Suspended or revoked; or 2.5.2 The airworthiness certificate is suspended or revoked; or 2.5.3 The aircraft is not on the aircraft register of DGCA; or 2.5.4 The type certificate under which the airworthiness certificate was issued is suspended or revoked 2.6 An airworthiness review certificate cannot be issued nor extended if there is evidence or reason to believe that the aircraft is not airworthy. 2.7 Upon surrender or revocation, the airworthiness review certificate shall be returned to DGCA. 2.8 Should the outcome of the airworthiness review be inconclusive, the DGCA shall be informed. 2.9 In case, due to unavoidable circumstances, Airworthiness review could not be carried out by the due date, the same shall be intimated to DGCA. The Quality Manager will also intimate the same to MCC and Maintenance Planning that the aircraft is not airworthy unless the Airworthiness Review is completed and the ARC is extended. 3. Distribution of ARC: 3.1 Original Copy Quality Department 3.2 Copy On board aircraft 3.3 Copy To DGCA (within 10 days of issue/ extension of ARC)

July 2010 Approved by DGCA vide letter No:

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4.7 1.

Part 4
Sub Part Issue Rev 4.7 1 0

AIRWORTHINESS REVIEW RECORDS- RESPONSIBILITIES, RETENTION AND ACCESS General: This paragraph describes how records are kept, the periods of record keeping, location where the records are being stored, access to the records and responsibilities.

2.

Procedure: 2.1 Quality department is responsible to retain a copy of 2.1.1 Each airworthiness review certificate issued / extended 2.1.2 Recommendation for issue of airworthiness review certificate 2.2 Head Planning & Technical Records is responsible to retain all supportive documents based on which ARC was issued /extended until 2 years after the aircraft has been withdrawn from service. 2.3 Records can be retained in paper or computer system or combination of both. Papers should be robust material, which can withstand normal handling and filing. The record should remain legible throughout the required retention period. Computer system should have at least one backup system, which should be updated within 24 hours of any new entry. Each module (for computerized data) and terminal (for hard copy data) shall be safeguarded against unauthorized access. 2.4 The paper records will be stored in area that is secure, safe from fire, flood and theft. Access to these records will be restricted. 2.5 Access is granted only for authorized staff and DGCA officials. 2.6 The access to computer system update transactions will be strictly controlled in accordance with ARMS security systems. 2.7 Technical Records Dept will arrange a sign out procedure for any record that is authorized for removal from the secure area. 2.8 Where Kingfisher Airlines Ltd terminates the CAMO functions for an aircraft, all continuing airworthiness management records shall be transferred to the owner / operator.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


5.1 SAMPLE DOCUMENTS

Part 5
Sub Part Issue Rev 5.1 1 0

Documents / Forms used by CAMO are referenced in QMS Sub Part: 4.24.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


5.2 1. LIST OF AIRWORTHINESS REVIEW STAFF

Part 5
Sub Part Issue Rev 5.2 1 0

The Airworthiness Review Staff List shall be a part of the approved and controlled Document KFR/ARC/001 Airworthiness Review Staff and will be available in Quality department. Updating of airworthiness review staff list shall be carried out only after approval from DGCA. Quality Manager will be responsible for administration and control of airworthiness review staff list.

2. 3.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


5.3 1. 2.

Part 5
Sub Part Issue Rev 5.3 1 0

LIST OF SUB-CONTRACTORS AS PER AMC M.A.201 (H) 1 AND M.A.711 (A) List of Subcontractors will be reflected in Register of Approved Subcontractor Doc Ref: (KFR/SC/01). Quality Manager will be responsible for administration, approval and control of subcontractors list.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


5.4 1.

Part 5
Sub Part Issue Rev 5.4 1 0

LIST OF APPROVED MAINTENANCE ORGANISATIONS CONTRACTED LIST List of Contracted Approved Maintenance Organizations will be reflected in Register of Approved Companies Doc Ref: (KFR/AMO/01) and will be available in Quality department. Quality Manager will be responsible for administration, approval and control of contracted approved maintenance organizations list.

2.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


5.5 1. 2.

Part 5
Sub Part Issue Rev 5.5 1 0

COPY OF CONTRACTS FOR SUBCONTRACTED WORK (APPENDIX II TO AMC M.A.201 (H) 1) Non-commercial part of the contracts with subcontractors (for continuing airworthiness management functions) will be submitted to DGCA for acceptance. A copy of the contracts will be available in Budget & Contracts department.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

CONTINUING AIRWORTHINESS MANAGEMENT EXPOSITION


5.6

Part 5
Sub Part Issue Rev 5.6 1 0

COPY OF CONTRACTS WITH APPROVED MAINTENANCE ORGANISATIONS With reference to CAME 5.4 and CAME 2.4, copies of Maintenance Contracts with approved organizations will be available in Budget & Contracts department.

July 2010 Approved by DGCA vide letter No:

Page 1 Q-3/KFR/CAMO/2943 dated 30.07.2010

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