Vous êtes sur la page 1sur 20

INSIGHTS@EDELMANDIGITAL

FEBRUARY2011

ATTENTIONOMICSINTHEDIGITALSPACETIMECONTINUUM
CURATEDBYSTEVERUBEL,SVP,DIRECTOROFINSIGHTS

INSIGHTS@EDELMANDIGITAL IdeasthatinspireinnovaGon

ECONOMICVALUEISLINKEDTOATTENTION

Ascontentproliferates,itisallincreasinglylteredthroughhyper personalizedsocialstreams.Therefore,capGvaGngaSenGoniseven morecriGcaltodayforeecGngabehaviorchange.

THEDIGITALSPACEISINFINITE,YETTIMEISFINITE

AccordingtoGooglesEricSchmidt,thewebllswithadelugeofnew contentequaltoallthatexistedineitherdigitaloranalogformpriorto 2003.Yet,ourGmeremainsrelaGvelynite.ASenGondoesntscale.

ASNOISEESCALATES,CONTENTRAPIDLYDECAYS

TwiSerisrecording110milliontweetsperday.However,likewetsnow, theyevaporateasalmostsoonastheyhittheground.Thismeansyour messagesmanyneverreachyourintendedaudience.

PERSONALIZEDSOCIALALGORITHMSCURATE

Everymonthmorethan30billionpiecesofcontentaresharedglobally onFacebook.TheirEdgeRankalgorithmcuratesartfromjunkinyour feedbasedonpersonalaniGes,contentformatsandGmeliness.

TRUSTINTHEAGEOFSTREAMSREQUIRESFREQUENCY

PeopleneedtohearthingsthreetoveGmesforittoeectabehavior change.Therefore,youmustcraeastrongnarraGveandhaveit reverberateacrossbothtradiGonalandsocialnewsstreams.

HOWTWITTERCONTENTDECAYS

23% get@reply 6%getRT 71%oftweets getnoreacGon 92%retweets arewithinthe rsthour 85%oftweets with@replies getjustone

HOWFACEBOOKCONTENTDECAYS

HOWVIDEOCONTENTDECAYS

10

SPACETIMESOLUTIONS:SURFACEAREA&DAYPARTEDENGAGEMENT

11

SCALINGSURFACEAREAWITHDIGITALEMBASSIES

12

STEPONE:HANDCRAFTYOURCONTENTFOREACHEMBASSY

PhotobyTimothyValenGne

Networksarenthomogenous.IdenGfythemicrocommuniGesdriving theconversaGon,varyyourcontentformatsforeach,deploynaGvesas ambassadorsandmaintainarobustcontentcalendar.


13

STEPTWO:ACTIVATEEXPERTEMPLOYEESASTHOUGHTLEADERS

Expertsandthoseintheknowareamongthemosttrusted.Digital thoughtleadershipcanbreakthespaceGmechallenge.Makedigital engagement1%of100peoplesrole,notjust100%ofonepersonsjob.


14

STEPTHREE:TIGHTLYINTEGRATEOWNEDANDSOCIALASSETS

Socialisntachannel.Itsabehavior.Peopleexpectiteverywhere.You canincreaseyoursocialsurfaceareabybuildingsuchhooksintoyour siteandviceversa.GivestakeholdersopGons.


15

MAKETIMEYOURALLYWITHDAYPARTEDENGAGEMENT

16

STEPONE:MINDFULNESSTHROUGHBIFOCALAWARENESS

BuildanunderstandingoftheworldaroundyouandthebestGmesto engagebypracGcingmindfulnessontwolevelswithsituaGonaland ambientawareness.Thissimpleprocessescomplementsmonitoring.

17

STEPTWO:OPTIMIZEFORTHEBESTTIMESTOENGAGE

Miningbuildsomindfulness.Usinganarrayoflowcosttools, businessescandeterminetheidealGmestoengage.Thisincludesboth atamacrolevelinagivennetwork,likeTwiSerorFacebook,aswellas withinmicrocommuniGesdeepinside.

18

STEPTHREE:PLAN,TESTANDMEASURE

Armedwithadeeperunderstandingofthecommunityatbothamacro andmicrolevelyoucantestouttheopGmalGmestoengage.With sometrialanderrorandmeasurementyoucanspotpaSernsand,over Gme,begintoseeanimmediatereturnonengagement.

19

Vous aimerez peut-être aussi