Readme

MicroStrategy 9.0.
2 Readme - PDF Version

This PDF version of the readme is provided for printing purposes only. The MicroStrategy Readme is also provided in HTML format for ease of use and navigation. All active links in this PDF version are functional if this file is kept in its default installation location. If it is moved out of this location, some links w ill not w ork properly.
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
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MicroStrategy 9.0.2 Readme Index
Technical Support Education Consulting Documentation Readme Version: 9.0.2 Date of Release: October 19, 2010
Products
This readme contains the latest information about the MicroStrategy platform and products. For late-breaking information not found here, visit Technical Support.

MicroStrategy 9 Release 3 General Information MicroStrategy Analytics Modules Readme and Release Notes MicroStrategy Command Manager Readme and Release Notes MicroStrategy Desktop (Desktop Designer, Desktop Analyst, Architect, Intelligence Server Administration) Readme and Release Notes MicroStrategy Enterprise Manager Readme and Release Notes MicroStrategy Integrity Manager Readme and Release Notes MicroStrategy Intelligence Server (Report Services, OLAP Services, Distribution Services) Readme and Release Notes MicroStrategy Interactive Tutorials (MicroStrategy Tutorial) MicroStrategy Tutorial - Reporting MicroStrategy Mobile Readme and Release Notes MicroStrategy Narrow cast Server Readme and Release Notes MicroStrategy Object Manager Readme and Release Notes MicroStrategy Office Readme and Release Notes MicroStrategy Portlets, refer to the MicroStrategy Web and MicroStrategy Web Universal Readme and Release Notes MicroStrategy SDK (Web SDK, Visualization SDK, Mobile SDK, Web Services SDK, Narrow cast Server SDK, Intelligence Server SDK, MicroStrategy Office SDK) Readme and Release Notes MicroStrategy Web (Reporter, Analyst, Professional) Readme and Release Notes MicroStrategy Web MMT Readme and Release Notes MicroStrategy Web Universal (Reporter, Analyst, Professional) Readme and Release Notes
Other languages
The MicroStrategy Readme and Release Notes are available in the follow ing language(s):
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What's New in MicroStrategy 9 Release 3 ?
What's new in 9.0.2? Version Information System Requirements Compatibility and Interoperability Certified and Supported Configurations Installing and Upgrading Activating and De-activating an Installation Troubleshooting Product Documentation Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Command Manager MicroStrategy Desktop MicroStrategy Intelligence Server: OLAP Services Report Services Distribution Services MicroStrategy Web and Web Universal

Performance enhancements
MicroStrategy 9.0.2
MicroStrategy 9.0.2 provides various enhancements to the performance of the MicroStrategy 9.0.x line. For performance enhancements specific to various MicroStrategy products and features, refer to the information for the products and features listed below :
MicroStrategy 9.0.1m
MicroStrategy 9.0.1m includes all of the enhancements to the performance that have been provided in MicroStrategy 9.0.x.
MicroStrategy 9.0.1
MicroStrategy 9.0.1 provides various enhancements to the performance of the MicroStrategy 9.0.x line. Faster response time, reduced memory requirements, more robust support for concurrent users and tasks, and additional performance benefits can be seen throughout the entire MicroStrategy product suite. For performance enhancements specific to various MicroStrategy products and features, refer to the information for the products and features listed below : MicroStrategy Command Manager MicroStrategy Desktop MicroStrategy Intelligence Server: OLAP Services Report Services Distribution Services MicroStrategy Web and Web Universal

New features in MicroStrategy products

MicroStrategy 9.0.2 includes new features and enhancements to existing MicroStrategy products. For information about new features and enhancements in each MicroStrategy product, see the follow ing product What's New pages:

MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy
Analytics Modules Command Manager Desktop Enterprise Manager Integrity Manager Intelligence Server Mobile Narrow cast Server Object Manager Office SDK Web and Web Universal
New features for MicroStrategy 9.0.2 tools

MicroStrategy Health Center MicroStrategy Health Center can now perform the follow ing additional types of analysis: Page 3 of 260
Intelligence Server system check, w hich verifies the connection to the netw ork port used for Intelligence Server. Narrow cast Server system check, w hich verifies the connection to the netw ork port used for Narrow cast Server. Desktop system checks, including: Log path validation. Installation validation through verifying that all libraries are installed and registered correctly. Metadata connection validation. Objects from the metadata can now be included in Health Center diagnostics packages. Additional system usage information can be captured by Health Center and sent to MicroStrategy for performance analysis. All information is transferred to MicroStrategy on a voluntary basis.
Customer-driven issue fixes

Customer-driven issues addressed in this release can be found in Tech Note TN34250 .
New features in MicroStrategy 9.0.1m products

MicroStrategy 9.0.1m includes new MicroStrategy Mobile technologies.
New features for MicroStrategy 9.0.1 tools

MicroStrategy 9.0.1 introduces the follow ing new and updated tools to better support your MicroStrategy environments. MicroStrategy Health Center MicroStrategy Health Center is a new tool to monitor the successful configuration of the machines that are part of a MicroStrategy environment. Health Center monitors and automatically collects information across the entire MicroStrategy environment. It collects valuable diagnostic information and system configuration details to help administrators quickly identify problems. This helps to reduce the time and resources required to maintain MicroStrategy environments. Health Center can alert administrators to problems in the environment and even provide suggestions on how to resolve issues. For more complex issues, Health Center automatically generates a collection of logs and diagnostic information that can be sent directly to MicroStrategy Technical Support. This improves the turnaround on issues by providing all of the information that MicroStrategy Technical Support requires to troubleshoot the issues. Health Center allow s organizations to specify the products to be analyzed and the type of information that is collected. The main features of Health Center are listed below :

Performs preventive maintenance such as system checks, w hich can be performed on demand or on a schedule. Easily applies fixes to know n problems w ith one-click actions. Allow s for troubleshooting and collaboration on issues that require assistance from MicroStrategy Technical Support. Provides information sharing through the collection of diagnostics packages that can be sent to MicroStrategy Technical Support. Maintains a detailed history of actions performed by Health Center on any given machine. Includes a product log analyzer w here you can easily apply filters to large log files to focus on the data of interest. Acts as a system monitor for multiple machines from a single console. Provides a Health Center update to dow nload additional or updated system checks. A system check is a Health Center scan of a specific component of a MicroStrategy product. System checks can report errors or potential errors, and in many cases can provide w ays to fix these problems. Provides a platform solution to perform multiple system checks for platform products such as Intelligence Server, MicroStrategy Web, Narrow cast Server, and Enterprise Manager.
Im proved MicroStrategy upgrade w orkflow and support The MicroStrategy Configuration Wizard has been enhanced to support the process of upgrading MicroStrategy projects and environments to the most recent version of MicroStrategy. The upgrade support includes: Upgrading MicroStrategy metadatas to support the most recent version of MicroStrategy. Migrating History List repositories from a file-based system to a database-based system. This allow s administrators to centrally monitor all History List messages across the system. Upgrading statistics repositories to support the most recent version of MicroStrategy Enterprise Manager. Migrating MicroStrategy Web delivery subscriptions from a Narrow cast Server environment to Distribution Services. MicroStrategy Web delivery subscriptions include email, file, and print subscriptions created from MicroStrategy Web. These subscriptions are created w hen a user in MicroStrategy Web subscribes to a

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report or document.
New and updated MicroStrategy documentation

MicroStrategy 9.0.1, 9.0.1m, and 9.0.2 Updates
Each MicroStrategy product manual includes a list of new additions and modifications that have been made for the product manual for the current MicroStrategy release. This information helps to highlight new features, examples, and other documentation enhancements for each product manual. You can find this information w ithin the What's new in this guide section at the beginning of each product manual. To access the documentation in electronic form, see the Product Manuals page.
9.0.0 Updates
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza
System Adm inistration Guide: Authentication: Integrated authentication, and single sign-on w ith Tivoli. Command Manager: New content for JavaScripts and metadata locking. Object Manager: New content on update packages. Database-based History List storage. Integrity Manager: Expanded prompt answ ering functionality, ability to open failed reports in MicroStrategy Web, support for Notes and for PDF comparison. Change journaling feature content is new . New VLDB properties have been added. System Monitors and Managers for new features as w ell as existing features: These have been revised and reorganized. Internationalization: New feature in MicroStrategy 9.0. Distribution Services: New feature in MicroStrategy 9.0. MicroStrategy Web Adm inistration help: User, group, and security role management. OLAP Services Guide: This guide is new for MicroStrategy 9.0 and provides information on MicroStrategy OLAP Services, w hich is an extension of MicroStrategy Intelligence Server. OLAP Services features include Intelligent Cubes, derived metrics, derived elements, dynamic aggregation, view filters, and dynamic sourcing. Project Design Guide: New project design tool called Architect. Support for internationalized projects. Report Services Docum ent Creation Guide: Creating documents from reports. Using advanced functions in calculated expressions. Linking Grid/Graphs, know n as shortcuts to Grid/Graphs. Watermarks in documents. Interactive table of contents. Horizontal sections and groups. Vertical text. Report details, displayed above a report. Multi-layout documents. Conditional formatting and thresholds. HTML containers. New view s for Desktop: Flash and HTML. Dataset joins. Linking reports and documents. Drilling on Grid/Graphs. Subtotals on groups and selectors. MicroStrategy Office Guide: Document and report creation w ithin Office. Dynamic date and time prompt support and personalized prompt answ er support. Proxy server configuration. Dashboard package utility, w hich combines all files needed for a Flash dashboard into a zip file for easy distribution. Report Services document and report display in PDF. Web Services Adm inistration Guide: Support for IIS 7. Support for Window s 2008. Upgrade Guide: Upgrading multiple projects at once. Functions Reference: New functions have been added: Add Average BandingM Forecast ForecastV Grow th Grow thV Lag Lead Multiply OLAPAvg OLAPCount
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Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
OLAPMax OLA PMin OLA PRank OLA PSum Trend TrendV MicroStrategy help is now compatible w ith Window s Vista.

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Version Information
What's new in 9.0.2? Version Information System Requirements Compatibility and Interoperability Certified and Supported Configurations Installing and Upgrading Activating and De-activating an Installation Troubleshooting Product Documentation Intellectual Property Notices MicroStrategy Readme Index Platform Release: MicroStrategy 9 Release 3 Date of Release: October 19, 2010
Version numbers
MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy Intelligence Server 9.0.2 Web Universal 9.0.2 Web 9.0.2 Mobile 9.0.2 Office 9.0.2 Desktop 9.0.2 Integrity Manager 9.0.2 Architect 9.0.2 Object Manager 9.0.2 Command Manager 9.0.2 Enterprise Manager 9.0.2 SDK (Softw are Development Kit) 9.0.2 SDK (Softw are Development Kit) Runtime 9.0.2 Narrow cast Server 9.0.2 Portlets 9.0.2 Analytics Modules 9.0.2 Web MMT 9.0.2
Format
Available on the MicroStrategy dow nload site (requires CD Key), on DVD-ROM for Window s (requires CD Key), and on DVD-ROM f or UNIX (requires CD Key). DVD Includes: MicroStrategy Intelligence Server (For Window s) MicroStrategy Report Services MicroStrategy OLAP Services MicroStrategy Distribution Services MicroStrategy Clustering Option MicroStrategy Web MicroStrategy Web Universal (For Window s) MicroStrategy Mobile MicroStrategy Office MicroStrategy Desktop MicroStrategy Integrity Manager MicroStrategy Architect MicroStrategy Object Manager MicroStrategy Command Manager MicroStrategy Enterprise Manager MicroStrategy SDK (Softw are Development Kit) MicroStrategy Narrow cast Server MicroStrategy Analytics Modules MicroStrategy Web MMT MicroStrategy Platform Documentation DVD Includes: MicroStrategy Intelligence Server Universal Edition (For AIX, Solaris, Linux, and HP-UX) MicroStrategy Web Universal (for AIX, Solaris, Linux, and HP-UX. Refer to the MicroStrategy Web Universal Readme for more information) MicroStrategy SDK (Softw are Development Kit) MicroStrategy Platform Documentation
Online Help
Installed for all MicroStrategy products. Online help is available in English and German (except for administrationrelated online help) w ith all MicroStrategy 9 products. MicroStrategy Web user online help is available in all supported locales. MicroStrategy Web Administrator online help is available only in English.
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182
Manuals
Refer to the Product Manuals page for a complete listing of product manuals. For a list of new and updated documentation for this release, see What's New ?.
Utilities
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TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
Several administrative tools such as the License Manager, Heath Center, Service Manager, User Merge Wizard, Project Mover, DB Query Tool, and Project Source Manager are also installed w ith MicroStrategy. These and other tools are available in the Start menu folders for MicroStrategy and MicroStrategy/Tools. For information about each administrative tool, refer to the System Administration Guide. For procedures related to each tool, access the online help for each tool.
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System Requirements
What's new in 9.0.2? Version Information System Requirements Compatibility and Interoperability Certified and Supported Configurations Installing and Upgrading Activating and De-activating an Installation Troubleshooting Product Documentation Intellectual Property Notices MicroStrategy Readme Index
MicroStrategy platform
For system requirement information for each MicroStrategy product, see the System Requirements and Compatibility page for that product using the follow ing links.

MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy
Command Manager Desktop Enterprise Manager Integrity Manager Intelligence Server Mobile Narrow cast Server Object Manager Office SDK Web Web MMT Web Universal
Evaluation Edition
Hardware requirements
Although the MicroStrategy platform can be deployed across multiple machines that are netw orked together, the most convenient configuration for evaluating MicroStrategy is to run everything on your laptop or desktop computer. The follow ing sections describe the system requirements for the MicroStrategy Evaluation Edition. For information about sizing a production installation, refer to the Installation Considerations section in the Planning Your Installation chapter of the Installation and Configuration Guide. For the evaluation, it is assumed that one to four users are using the system. Memory (RAM): 4 GB or higher Minimum storage space required: Three times the amount of RAM available to Intelligence Server. For example, an Intelligence Server that is provided 4 GB of RAM requires 12 GB of hard drive space. Processor: x86 or x64 compatible

For a list of hardw are requirements to evaluate MicroStrategy Mobile, refer to the Certified and Supported Configurations for MicroStrategy Mobile. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to the lack of a DVD drive, you can alternatively dow nload the softw are from the MicroStrategy dow nload site. Regardless of w here you choose to install the Evaluation Edition, you must have at least 71 MB of free space on your C: drive for a set of system files that MicroStrategy installs. For example, even if you choose to install the entire Evaluation Edition on your D: drive, you w ill still have 71 MB of system files installed on your C: drive. This storage requirement is in addition to the minimum storage space mentioned in the list above.
Software requirements
The follow ing list describes the MicroStrategy Evaluation Edition softw are requirements:
Microsoft Window s operating system: Window s 2003 Standard Edition SP2 (on x86 or x64) Window s 2003 Enterprise Edition SP2 (on x86 or x64) Window s 2003 Standard Edition R2 SP2 (on x86 or x64) Window s 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s XP Professional Edition SP3 (on x86) or SP2 (on x64) Window s Vista Business Edition SP2 (on x86 or x64) Window s Vista Enterprise Edition SP2 (on x86 or x64) Window s 7 Professional Edition (on x86 or x64)
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Window s Window s Window s Window s Window s
7 Enterprise Edition (on x86 or x64) 2008 Standard Edition SP2 on x64 2008 Enterprise Edition SP2 on x64 2008 Standard Edition R2 on x64 2008 Enterprise Edition R2 on x64
It is recommended that, if you install MicroStrategy server products on Window s XP, Window s Vista, or Window s 7, you do so for evaluation purposes only. For a production environment, install MicroStrategy server products on one of the other MicroStrategy-certified operating systems. Window s fonts display set to small fonts (96 dpi). Microsoft Internet Information Services (IIS) version 5.1, 6.0, 7.0, or 7.5. Microsoft Internet Explorer version 6.0.2, 6.0.3, 7.0, or 8.0. Display set to 16 bit colors or higher. Adobe Reader version 7.1, 8.1, 8.2, 9.1, or 9.3. Adobe Flash Player version 10.1. For evaluating MicroStrategy Office, Microsoft Office (Microsoft Excel, Microsoft Pow erPoint, or Microsoft Word) any of the follow ing versions: Microsoft Office 2002 (XP) SP3. Microsoft Office 2003 SP3. Microsoft Office 2007 SP2. Microsoft Office 2010. For evaluating MicroStrategy Mobile: MicroStrategy Mobile for BlackBerry: BlackBerry Operating System version 4.1, 4.2 SP1, 4.3, 4.5, 4.6, or 5.0. BlackBerry 9800 Series, 9700 Series, 9600 Series, 9100 Series, 9000 Series, 8900 Series, 8800 Series, 8700 Series, 8500 Series, 8300 Series, 8200 Series, 8100 Series, 7200 Series, or 7100 Series devices. MicroStrategy Mobile for iPhone: iPhone iOS 3.1.x or 4.x. iPhone 4, iPhone 3G, iPhone 3GS, or iPod Touch devices. MicroStrategy Mobile for iPad: iPad iOS 3.2.x. iPad Wi-Fi or iPad Wi-Fi + 3G devices.

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Compatibility and Interoperability
What's new in 9.0.2? Version Information System Requirements Compatibility and Interoperability Certified and Supported Configurations Installing and Upgrading Activating and De-activating an Installation Troubleshooting Product Documentation Intellectual Property Notices MicroStrategy Readme Index Definition of Terms Important Compatibility Notes Compatibility Scenarios Important Interoperability Notes

The follow ing sections describe the concepts of compatibility and interoperability as they pertain to MicroStrategy products:
For more scenarios and information on compatibility and interoperability, see the MicroStrategy Upgrade Guide.
Definition of terms
Com patibility: Products that are compatible can function on the same machine w ithout softw are conflicts. Installing compatible products on the same machine results in no loss of functionality for these products. You cannot have a combination of 9.0.2 and pre-9.0.2 MicroStrategy products installed on the same machine. For example, MicroStrategy Desktop 8.1.x cannot reside on the same machine as MicroStrategy Command Manager 9.0.2. Refer to the Important Compatibility notes section below for more information.
Interoperability: Products that are interoperable can function on different machines w ithout softw are conflicts. Different versions of MicroStrategy products are, in several configurations, interoperable w hen installed on different machines. How ever, older versions of MicroStrategy products cannot benefit from 9.0.2 features and enhancements. For example, you have Intelligence Server 8.0.x installed on one machine and MicroStrategy Desktop 8.0.x installed on another. You upgrade the 8.0.x Intelligence Server to 8.1 but leave the 8.0.x version of MicroStrategy Desktop. Although Desktop can function (is interoperable) w ith the upgraded Intelligence Server, Desktop cannot benefit from the new features and enhancements of Intelligence Server 8.1. Refer to the Important Interoperability notes section below for more information.
Important compatibility notes

Refer to the Upgrade Checklist and Version Compatibilities chapter of the Upgrade Guide for more information about compatible system configurations. The follow ing provides an overview of several important compatibility considerations.
New er and older products on the sam e m achine: Version 9.0.2 products are not compatible on the same machine w ith earlier versions of MicroStrategy products. If you attempt to install a MicroStrategy 9.0.2 product on a machine that currently has a pre-9.0.2 product installed, the MicroStrategy Installation Wizard prompts you to upgrade every MicroStrategy product on that machine to 9.0.2. Intelligence Server and m etadata: MicroStrategy Intelligence Server and metadata versions should alw ays match. That is, the metadata must be upgraded to 9.0.2 to use MicroStrategy Intelligence Server 9.0.2. In direct connection deployments, client products (such as MicroStrategy Desktop) should also be updated to the new er version of MicroStrategy Intelligence Server.
Compatibility scenarios
All MicroStrategy 9.0.2 products are compatible w ith all other MicroStrategy 9.0.2 products. While it is possible to install all MicroStrategy 9.0.2 products on the same machine, MicroStrategy recommends installing products and groups of products on separate machines and dedicated server machines as determined by your production environment requirements. For more information on various production deployment scenarios, see the MicroStrategy
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Installation and Configuration Guide.
Important interoperability notes

Refer to the Upgrade Checklist and Version Compatibilities chapter of the Upgrade Guide for more information about interoperable system configurations. The follow ing provides an overview of several important interoperability considerations:
New clients w ith older Intelligence Servers: Connecting MicroStrategy products to an earlier version of MicroStrategy Intelligence Sever is not supported. For example, MicroStrategy does not recommend or guarantee support for connecting MicroStrategy Desktop 9.0.2 to pre-9.0.2 MicroStrategy Intelligence Server. New Intelligence Servers w ith older clients: Connecting earlier versions of MicroStrategy products to the most recent version of MicroStrategy Intelligence Server is supported in certain scenarios. Supported interoperability scenarios are described below . How ever, be aw are that earlier versions of MicroStrategy products w ill not be able to take advantage of the new functionality offered by the most recent version of MicroStrategy Intelligence Server.
MicroStrategy 9.0.2 interoperability is described below : MicroStrategy 9.0.2 is interoperable w ith MicroStrategy 9.0.1 and 9.0.1m products. For example, MicroStrategy Web 9.0.1 and MicroStrategy Desktop 9.0.1 can connect to MicroStrategy Intelligence Server 9.0.2. MicroStrategy 9.0.2 is not interoperable w ith pre-9.0.1 MicroStrategy products. This is due to the new features and major architectural extensions introduced in MicroStrategy 9.0.1. For example, MicroStrategy Web 9.0.0 and MicroStrategy Desktop 9.0.0 should not be connected to MicroStrategy Intelligence Server 9.0.2 for production purposes, as this is not a supported configuration. MicroStrategy 9.0.x products can be upgraded directly to MicroStrategy 9.0.2. All pre-9.0.0 MicroStrategy products must be uninstalled prior to upgrading to MicroStrategy 9.0.2. After this is complete, you can install the 9.0.2 version of MicroStrategy products.
MicroStrategy Integrity Manager is a product that is meant to be run against current and earlier versions of MicroStrategy Intelligence Server for testing purposes. Therefore, the interoperability betw een Integrity Manager and Intelligence Server is different than for the rest of the MicroStrategy products. Integrity Manager interoperability w ith Intelligence Server is described in Integrity Manager Interoperability. To obtain the latest information on interoperability, see the MicroStrategy Upgrade Guide and contact MicroStrategy Technical Support.
Interoperability scenarios
This is a summary of the interoperability combinations that MicroStrategy Quality Engineering certified w ith the MicroStrategy 9.0.2 products. It is based on the most common configurations, and therefore, is not intended to include every supported combination. The supported combinations are defined according to the Important Interoperability Notes section above. MicroStrategy Intelligence Server 9.0.2 w ith earlier clients
MicroStrategy
Analytics Modules Command Manager Desktop Enterprise Manager Integrity Manager Intelligence Server
With 9.0.1 Products

9.0.1 9.0.1 9.0.1 9.0.1 9.0.1 9.0.2 9.0.2 9.0.1 9.0.1 9.0.1 9.0.1
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With 9.0.1m Products

9.0.1m 9.0.1m 9.0.1m 9.0.1m 9.0.1m 9.0.2 9.0.2 9.0.1m 9.0.1m 9.0.1m 9.0.1m
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved.
Metadata Mobile Narrow cast Server Object Manager Office
1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
SDK Tutorial Web and Web Universal Web Services
9.0.1 9.0.1 9.0.1 9.0.1
9.0.1m 9.0.1m 9.0.1m 9.0.1m
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Certified and Supported Configurations
What's new in 9.0.2? Version Information System Requirements Compatibility and Interoperability Certified and Supported Configurations Installing and Upgrading Activating and De-activating an Installation Troubleshooting Product Documentation Intellectual Property Notices MicroStrategy Readme Index The tables below list w hether or not a configuration is one of the follow ing: Certified configurations w ere tested at MicroStrategy w ith MicroStrategy products. Supported configurations include configurations tested at customer or partner sites, older versions of RDBMSs that w ere certified for previous releases of MicroStrategy softw are, and other combinations that may not have been tested in the exact combination listed. Status is listed w ith the follow ing abbreviations: WH: Data w arehouse. MD: Metadata repository. MD also signifies certification or support for History List repositories, except w here explicitly noted otherw ise. ST: Statistics repository. NCS: MicroStrategy Narrow cast Server. Configurations listed as Not Tested w ere not tested at MicroStrategy, but may w ork acceptably. Configurations listed as Not Supported are not supported by MicroStrategy.

The combination of a language, operating system for the client and server components, and client applications from other providers, is a configuration. The follow ing certified and supported configurations are listed below :

Database and ODBC Configurations for MicroStrategy Data Integration Solutions Virtualization Softw are
For information on certified and supported configurations for a specific product, refer to the readme files for each product. To access the product readmes, return to the readme index.
Database and ODBC configurations for MicroStrategy metadata, warehouse, statistics database, and MicroStrategy Narrowcast Server repositories
Note: Refer to Tech Note TN 34234for recommended w arehouse connection settings w ith MicroStrategy 9.0.2.
The tables below list the certified and supported database and ODBC configurations for the follow ing platforms:

Window s AIX or Solaris Red Hat or SUSE Linux HP-UX 64-bit (Itanium)
Note: Not all ODBC vendors provide 64-bit drivers. To have an encompassing standard for connectivity to all databases, the current requirement for ODBC drivers is that they should be 32-bit for Window s, AIX, Solaris, and Linux, w hile all ODBC drivers for HP-UX are 64-bit.
Windows
See Status for status abbreviation definitions listed in the table below .
DBMS
ANSI SQL92 (Generic DBMS Object) Aster Data nCluster 4.0.2 Aster Data nCluster 4.5 Greenplum 3.2.x Greenplum 3.3.x
Recommended ODBC Driver

Not applicable 32-bit nCluster ODBC Driver 4.0.2 32-bit nCluster ODBC Driver 4.5 32-bit MicroStrategy ODBC Driver for Greenplum Wire Protocol 6.00.00.154 32-bit MicroStrategy ODBC Driver for Greenplum Wire Protocol 6.00.00.154
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Status
Supported: WH Certified: WH Certified: WH Certif ied: WH Certif ied: WH
HP NeoView 2.3 HP NeoView 2.4 IBM DB2 UDB f or z/OS 8.1
32-bit HP Neoview ODBC Window s Driver (R2.3/V23 Update 3) 32-bit HP Neoview ODBC Window s Driver (R2.4/V24 Update 2) 32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol 6.00.00.190 OR 32-bit IBM DB2 ODBC Driver f rom DB2 Connect Enterprise Edition 8.1 Fix Pack 18 32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol 6.00.00.190 OR 32-bit IBM DB2 ODBC Driver f rom DB2 Connect Enterprise Edition 9.1 Fix Pack 9 32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol 6.00.00.190 OR 32-bit iSeries Access V5R4M0 SI35856 32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol 6.00.00.190 OR 32-bit System i Access for Window s V6R1M0 SI35607 32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol 6.00.00.190
Certif ied: WH Certif ied: WH Supported: MD, WH Warning: History List repositories are not supported or certified. Supported: MD, WH Warning: History List repositories are not supported or certified. Supported: WH
IBM DB2 UDB f or z/OS 9.1
IBM DB2 UDB f or iSeries V5R4
IBM DB2 UDB f or i 6.1
Certif ied: WH
IBM DB2 UDB f or i 7.1 IBM DB2 UDB f or Linux, UNIX, & Window s 9.1 w ith Fix Pack 9
Certif ied: WH
32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol Supported: MD, WH, ST, 6.00.00.190 NCS OR 32-bit IBM DB2 ODBC Driver f rom DB2 Connect Enterprise Edition 9.1 Fix Pack 9 32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol Certif ied: MD, WH, ST, 6.00.00.190 NCS OR 32-bit IBM DB2 ODBC Driver f rom DB2 Connect Enterprise Edition 9.5 Fix Pack 5 32-bit MicroStrategy ODBC Driver for DB2 Wire Protocol 6.00.00.190 OR 32-bit IBM DB2 ODBC Driver f rom DB2 Connect Enterprise/Server Edition 9.7 Fix Pack 1 32-bit MicroStrategy ODBC Driver for MySQL Wire Protocol 6.00.00.155 32-bit MicroStrategy ODBC Driver for MySQL Wire Protocol 6.00.00.155 Certif ied: MD, WH, ST, NCS
IBM DB2 UDB f or Linux, UNIX, & Window s 9.5 w ith Fix Pack 5
IBM DB2 UDB f or Linux, UNIX, & Window s 9.7 Fix Pack 1
Infobright 3.3.1 Infobright 3.4.2
Certif ied: WH Certif ied: WH Supported: MD, WH
Informix Dynamic Server 10 For WH: 32-bit MicroStrategy ODBC Driver for Informix Wire Protocol 6.00.00.19. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.TC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.1 For WH: 32-bit MicroStrategy ODBC Driver for Informix Wire Protocol 6.00.00.19. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.TC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.5 For WH: 32-bit MicroStrategy ODBC Driver for Informix Wire Protocol 6.00.00.19. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.TC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963.
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Certif ied: WH Supported: MD
Inf ormix Extended Parallel Server 8.5 Kognitio WX2 6.1.x Microsoft Access 2000, 2002, 2003
32-bit MicroStrategy ODBC Driver for Informix 8 6.00.00.64 w ith Informix Client SDK 3.50.TC5 32-bit WhiteCross 9000 version 6.1.7 32-bit Microsoft Access Driver (*.mdb) Version number dependent on the certified operating system
Certif ied: WH Supported: WH Supported for demo purposes: MD, WH, NCS (not for production) Supported for demo purposes: MD, WH, NCS (not for production) Supported w ith know n issues: WH Certif ied: MD, WH, ST, NCS Certif ied: MD, WH, ST, NCS
Microsoft Access 2007
32-bit Microsoft Access Driver (*.mdb, *.accdb) Version number dependent on the certified operating system
Microsoft Excel 2000
32-bit Microsoft Excel Driver (version number dependent on the certified operating system)
Microsoft SQL Server 2000 32-bit SQL Server ODBC Driver (version number SP3/SP3a/SP4 dependent on the certified operating system) Microsoft SQL Server 2005 32-bit SQL Server ODBC Driver (version number SP1/SP2/SP3 dependent on the certified operating system) OR 32-bit Microsoft SQL Server 2008 SP1 or 2005 SP3 Native Client ODBC Driver
Microsoft SQL Server 2008 32-bit SQL Server ODBC Driver (version number Certif ied: MD, WH, ST, SP1/2008 R2 dependent on the certified operating system) NCS OR 32-bit Microsoft SQL Server 2008 SP1 Native Client ODBC Driver MySQL Community Server 5.0/5.1 MySQL Enterprise 5.0/5.1 32-bit MySQL ODBC Driver 5.1 (5.01.06.00) 32-bit MySQL ODBC Driver 5.1 (5.01.06.00) OR 32-bit MicroStrategy ODBC Driver for MySQL Wire Protocol 6.00.00.155 32-bit Netezza Driver 4.5.x 32-bit Netezza Driver 4.6.x 32-bit Netezza Driver 5.0.x 32-bit MicroStrategy ODBC Driver for Oracle Wire Protocol 6.00.00.133 32-bit MicroStrategy ODBC Driver for Oracle Wire Protocol 6.00.00.133 32-bit MicroStrategy ODBC Driver for Oracle Wire Protocol 6.00.00.133 32-bit ODBC Driver for ParAccel 6.0.0.138 Refer to the MicroStrategy Tech Note TN 34235 for information on configuring and connecting to ParAccel 2.5. PostgreSQL 8.2 PostgreSQL 8.3 PostgreSQL 8.4 Red Brick 6.3 Sybase Adaptive Server 12.5 Sybase Adaptive Server 15 Sybase Adaptive Server 15.5 Sybase IQ 12.7 Sybase IQ 15 Sybase IQ 15.1 Sybase IQ 15.2 32-bit MicroStrategy ODBC Driver for PostgreSQL Wire Protocol 6.00.00.148 32-bit MicroStrategy ODBC Driver for PostgreSQL Wire Protocol 6.00.00.148 32-bit MicroStrategy ODBC Driver for PostgreSQL Wire Protocol 6.00.00.148 32-bit Red Brick Driver (6.30.TC12) 32-bit MicroStrategy ODBC Driver for Sybase ASE Wire Protocol 6.00.00.115 32-bit MicroStrategy ODBC Driver for Sybase ASE Wire Protocol 6.00.00.115 32-bit MicroStrategy ODBC Driver for Sybase ASE Wire Protocol 6.00.00.115 32-bit Adaptive Server IQ ODBC Driver (12.7 ESD #9) 32-bit Sybase IQ ODBC driver (15.0 IQ Netw ork Client ESD #1) 32-bit Sybase IQ ODBC driver (15.1 IQ Netw ork Client ESD #2) 32-bit Sybase IQ ODBC driver (15.2 IQ Netw ork Client) Page 16 of 260 Supported: MD, WH Certif ied: MD, WH Certif ied: MD, WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Suppoted: WH Certif ied: WH Certif ied: WH Certif ied: WH Certif ied: MD, WH Certif ied: MD, WH
Netezza 4.5.x Netezza 4.6.x Netezza 5.0.x Oracle 9i and 9iR2 Oracle 10g and 10gR2 Oracle 11g and 11gR2 ParAccel 2.5
Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST, NCS Certif ied: MD, WH, ST, NCS Certif ied: MD, WH, ST, NCS Supported: WH
Teradata V2R6.2.x
32-bit Teradata ODBC Driver 13.00.00.06 To upgrade statistics repositories, use the configuration described in the MicroStrategy Tech Note TN 32507.
Supported: MD, WH, ST, NCS
Teradata V12
32-bit Teradata ODBC Driver 13.00.00.06 To upgrade statistics repositories, use the configuration described in the MicroStrategy Tech Note TN 32507.
Certif ied: MD, WH, ST, NCS
Teradata V13
32-bit Teradata ODBC Driver 13.00.00.06 To upgrade statistics repositories, use the configuration described in the MicroStrategy Tech Note TN 32507. For information on supporting this configuration, refer to Resolving reporting errors encountered w hen using Teradata 13
Certif ied: MD, WH, ST, NCS
Text Files Vertica 3.0.x Vertica 3.5.x Vertica 4.0.x
32-bit MicroStrategy ODBC Driver for Text 6.00.00.46 32-bit Vertica ODBC Driver version 3.00.xx.xx 32-bit Vertica ODBC Driver version 3.05.xx.xx 32-bit Vertica ODBC Driver version 4.00.xx.xx
Supported: WH Supported: WH Certified: WH Certified: WH
AIX or Solaris
DBMS
ANSI SQL92 (Generic DBMS Object) Aster Data nCluster 4.0.2 Aster Data nCluster 4.5 Greenplum 3.2.x Greenplum 3.3.x HP NeoView 2.3

Not applicable 32-bit nCluster ODBC Driver 4.0.2 32-bit nCluster ODBC Driver 4.5
Status
Supported: WH Certified: WH - Solaris only Certified: WH - Solaris only
32-bit MicroStrategy 6.0 ODBC Driver for Greenplum Wire Certif ied: WH Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Greenplum Wire Certif ied: WH Protocol For AIX: 32-bit HP Neoview ODBC IBM AIX Driver (R2.3/V23 Update 5) For Solaris: 32-bit HP Neoview ODBC Sun Solaris for SPARC Driver (R2.3/V23 Update 5) Certif ied: WH
HP NeoView 2.4
For AIX: 32-bit HP Neoview ODBC IBM AIX Driver (R2.4/V24 Update 3) For Solaris: 32-bit HP Neoview ODBC Sun Solaris for SPARC Driver (R2.4/V24 Update 3)
Certif ied: WH
32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol
Supported: MD, WH Warning: History List repositories are not supported or certified.
IBM DB2 UDB f or iSeries V5R4 IBM DB2 UDB f or i 6.1 IBM DB2 UDB f or i 7.1 IBM DB2 UDB f or Linux,
32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Page 17 of 260
Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST
UNIX, & Window s 9.1 w ith Fix Pack 9 IBM DB2 UDB f or Linux, UNIX, & Window s 9.5 w ith Fix Pack 5 IBM DB2 UDB f or Linux, UNIX, & Window s 9.7 Fix Pack 1 Infobright 3.3.1 Infobright 3.4.2
Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol Certif ied: MD, WH, ST
Certif ied: MD, WH, ST
Informix Dynamic Server 10 For WH : 32-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.UC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.1 For WH : 32-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.UC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.5 For WH : 32-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.UC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Inf ormix Extended Parallel Server 8.5 Microsoft Access 2000, 2002, 2003 Microsoft Access 2007 32-bit MicroStrategy 6.0 ODBC Driver for Informix 8 w ith Inf ormix Client SDK 3.50.UC5
Certif ied: WH
32-bit MicroStrategy 6.0 ODBC Driver f or Sequelink ODBC Supported for demo Socket Server purposes: WH (not for production) 32-bit MicroStrategy 6.0 ODBC Driver for Sequelink ODBC Supported for demo Socket Server purposes: WH (not for production) 32-bit MicroStrategy 6.0 ODBC Driver for Sequelink ODBC Supported w ith know n Socket Server issues: WH Certif ied: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Supported: MD, WH Certif ied: MD, WH
Microsoft SQL Server 2000 32-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP3/SP3a/SP4 Wire Protocol Microsoft SQL Server 2005 32-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP1/SP2/SP3 Wire Protocol Microsoft SQL Server 2008 32-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP1/2008 R2 Wire Protocol MySQL Enterprise 5.0/5.1 Netezza 4.5.x Netezza 4.6.x Netezza 5.0.x Oracle 9i and 9iR2 Oracle 10g and 10gR2 Oracle 11g and 11gR2 PostgreSQL 8.2 PostgreSQL 8.3 32-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol 32-bit Netezza Driver 4.5.x 32-bit Netezza Driver 4.6.x 32-bit Netezza Driver 5.0.x 32-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Page 18 of 260
Wire Protocol PostgreSQL 8.4 Red Brick 6.3 Sybase Adaptive Server 12.5 Sybase Adaptive Server 15 Sybase Adaptive Server 15.5 Sybase IQ 12.7 Sybase IQ 15 Sybase IQ 15.1 Sybase IQ 15.2 32-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 32-bit Red Brick Driver 6.30.FC10 32-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 32-bit Sybase IQ ODBC Driver (Sybase IQ 12.7 ODBC Driver Kit) 32-bit Sybase IQ ODBC Driver (15.1 ODBC Driver Kit for Sybase IQ) 32-bit Sybase IQ ODBC Driver (15.1 ODBC Driver Kit for Sybase IQ) Certif ied: MD, WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Supported: WH Certif ied: WH Certif ied: WH
For AIX: 32-bit Sybase IQ ODBC Driver (15.2 ODBC Driver Certif ied: WH Kit for Sybase IQ) For Solaris: 32-bit Sybase IQ ODBC Driver (15.2 ODBC Driver Kit for Sybase IQ) client support for Solaris 10.x only.
Teradata V2R6.2.x Teradata V12 Teradata V13
32-bit Teradata ODBC Driver 13.00.00.06 32-bit Teradata ODBC Driver 13.00.00.06 32-bit Teradata ODBC Driver 13.00.00.06 For information on supporting this configuration, refer to Resolving reporting errors encountered w hen using Teradata 13
Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST
32-bit MicroStrategy 6.0 ODBC Driver for Text 32-bit Vertica ODBC Driver version 3.00.xx.xx 32-bit Vertica ODBC Driver version 3.05.xx.xx 32-bit Vertica ODBC Driver version 4.00.xx.xx
Supported: WH Supported: WH - Solaris only Certified: WH - Solaris only Certified: WH - Solaris only
Red Hat or SUSE Linux

DBMS
ANSI SQL92 (Generic DBMS Object) Aster Data nCluster 4.0.2 Aster Data nCluster 4.5 Greenplum 3.2.x Greenplum 3.3.x Hadoop Hive 0.5

Not applicable 32-bit nCluster ODBC Driver 4.0.2 32-bit nCluster ODBC Driver 4.5
Status
Supported: WH Certified: WH Certified: WH
32-bit MicroStrategy 6.0 ODBC Driver for Greenplum Wire Certif ied: WH Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Greenplum Wire Certif ied: WH Protocol 32-bit Hive ODBC Driver w ith HIVE 1101 patch Refer to the MicroStrategy Tech Note TN 33853 for information on configuring and connecting to Hadoop Hive. Supported: WH
HP NeoView 2.3 HP NeoView 2.4 IBM DB2 UDB f or z/OS 8.1
32-bit HP Neoview ODBC Linux Driver (R2.3/V23 Update 5) 32-bit HP Neoview ODBC Linux Driver (R2.4/V24 Update 3) 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire
Page 19 of 260
Protocol Warning: History List repositories are not supported or certified. IBM DB2 UDB f or z/OS 9.1 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol Supported: MD, WH Warning: History List repositories are not supported or certified. IBM DB2 UDB f or iSeries V5R4 IBM DB2 UDB f or i 6.1 IBM DB2 UDB f or i 7.1 IBM DB2 UDB f or Linux, UNIX, & Window s 9.1 w ith Fix Pack 9 IBM DB2 UDB f or Linux, UNIX, & Window s 9.5 w ith Fix Pack 5 IBM DB2 UDB f or Linux, UNIX, & Window s 9.7 Fix Pack 1 Infobright 3.3.1 Infobright 3.4.2 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST
Informix Dynamic Server 10 For WH : 32-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.UC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.1 For WH : 32-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.UC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.5 For WH : 32-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 32-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.UC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Microsoft Access 2000, 2002, 2003 Microsoft Access 2007
32-bit MicroStrategy 6.0 ODBC Driver f or Sequelink ODBC Supported for demo Socket Server purposes: WH (not for production) 32-bit MicroStrategy 6.0 ODBC Driver for Sequelink ODBC Supported for demo Socket Server purposes: WH (not for production) 32-bit MicroStrategy 6.0 ODBC Driver for Sequelink ODBC Supported w ith know n Socket Server issues: WH Certif ied: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH
Microsoft SQL Server 2000 32-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP3/SP3a/SP4 Wire Protocol Microsoft SQL Server 2005 32-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP1/SP2/SP3 Wire Protocol Microsoft SQL Server 2008 32-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP1/2008 R2 Wire Protocol MySQL Community Server 5.0/5.1 32-bit MySQL ODBC driver version 5.1.6
Page 20 of 260
MySQL Enterprise 5.0/5.1 Netezza 4.5.x Netezza 4.6.x Netezza 5.0.x Oracle 9i and 9iR2 Oracle 10g and 10gR2 Oracle 11g and 11gR2 Paraccel 2.5
32-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol 32-bit Netezza Driver 4.5.x 32-bit Netezza Driver 4.6.x 32-bit Netezza Driver 5.0.x 32-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 32-bit ODBC Driver for ParAccel 6.0.0.138 Refer to the MicroStrategy Tech Note TN 34235 for information on configuring and connecting to ParAccel 2.5.
Certif ied: MD, WH Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Supported: WH
PostgreSQL 8.2 PostgreSQL 8.3 PostgreSQL 8.4 Red Brick 6.3 Sybase Adaptive Server 12.5 Sybase Adaptive Server 15 Sybase Adaptive Server 15.5 Sybase IQ 12.7 Sybase IQ 15 Sybase IQ 15.1 Sybase IQ 15.2 Teradata V2R6.2.x Teradata V12 Teradata V13
32-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 32-bit Red Brick Driver 6.30.UC10 32-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 32-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 32-bit Sybase IQ ODBC Driver (Sybase IQ 12.7 ODBC Driver Kit ESD #9) 32-bit Sybase IQ ODBC driver (15.0 IQ Netw ork Client ESD #1) 32-bit Sybase IQ ODBC driver (15.1 IQ Netw ork Client ESD #2) 32-bit Sybase IQ ODBC Driver (15.2 ODBC Driver Kit for Sybase IQ) 32-bit Teradata ODBC Driver 13.00.00.06 32-bit Teradata ODBC Driver 13.00.00.06 32-bit Teradata ODBC Driver 13.00.00.06 For information on supporting this configuration, refer to Resolving reporting errors encountered w hen using Teradata 13
Supported: MD, WH Certif ied: MD, WH Certif ied: MD, WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Supported: WH Certif ied: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST
32-bit MicroStrategy 6.0 ODBC Driver for Text 32-bit Vertica ODBC Driver version 3.00.xx.xx 32-bit Vertica ODBC Driver version 3.05.xx.xx 32-bit Vertica ODBC Driver version 4.00.xx.xx
Supported: WH Supported: WH Certified: WH Certified: WH
HP-UX 64-bit (Itanium)

DBMS
ANSI SQL92 (Generic DBMS Object) Greenplum 3.2.x

Not applicable
Status
Supported: WH
64-bit MicroStrategy 6.0 ODBC Driver for Greenplum Wire Certif ied: WH Protocol
Page 21 of 260
Greenplum 3.3.x HP NeoView 2.3 HP NeoView 2.4 IBM DB2 UDB f or z/OS 8.1
64-bit MicroStrategy 6.0 ODBC Driver for Greenplum Wire Certif ied: WH Protocol 64-bit HP Neoview ODBC HP-UX Itanium Driver (R2.3/V23 Certif ied: WH Update 5) 64-bit HP Neoview ODBC HP-UX Itanium Driver (R2.4/V24 Certif ied: WH Update 3) 64-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol Supported: MD, WH Warning: History List repositories are not supported or certified.
IBM DB2 UDB f or iSeries V5R4 IBM DB2 UDB f or i 6.1 IBM DB2 UDB f or i 7.1 IBM DB2 UDB f or Linux, UNIX & Window s 9.1 w ith Fix Pack 9 IBM DB2 UDB f or Linux, UNIX, & Window s 9.5 w ith Fix Pack 5 IBM DB2 UDB f or Linux, UNIX, & Window s 9.7 Fix Pack 1 Infobright 3.3.1 Infobright 3.4.2
64-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol
Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST
Certif ied: WH Certif ied: WH Supported: WH Supported w ith know n issues: MD
Informix Dynamic Server 10 For WH : 64-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 64-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.FC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.1 For WH : 64-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 64-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.FC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Informix Dynamic Server 11.5 For WH : 64-bit MicroStrategy 6.0 ODBC Driver for Informix Wire Protocol. This driver does not fully support Unicode databases and therefore is not certified for MD. For MD: 64-bit IBM Inf ormix ODBC Driver f rom Client SDK 3.50.FC5 f or UTF-8 databases only. For information on supporting this configuration, refer to the details provided w ithin the MicroStrategy Tech Note TN 31963. Microsoft Access 2000, 2002, 2003 Microsoft Access 2007
Certif ied: WH Supported w ith know n issues: MD
Certif ied: WH Supported w ith know n issues: MD
64-bit MicroStrategy 6.0 ODBC Driver f or Sequelink ODBC Supported for demo Socket Server purposes: MD, WH, NCS (not for production) 64-bit MicroStrategy 6.0 ODBC Driver for Sequelink ODBC Supported for demo Socket Server purposes: WH (not for production) 64-bit MicroStrategy 6.0 ODBC Driver for Sequelink ODBC Supported w ith know n Socket Server issues: WH Certif ied: MD, WH, ST
Microsoft SQL Server 2000 64-bit MicroStrategy 6.0 ODBC Driver for SQL Server Page 22 of 260
SP3/SP3a/SP4
Wire Protocol Certif ied: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST Supported: MD, WH Certif ied: MD, WH Certif ied: MD, WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST
Microsoft SQL Server 2005 64-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP1/SP2/SP3 Wire Protocol Microsoft SQL Server 2008 64-bit MicroStrategy 6.0 ODBC Driver for SQL Server SP1/2008 R2 Wire Protocol MySQL Enterprise 5.0/5.1 Netezza 4.5.x Netezza 4.6.x Netezza 5.0.x Oracle 9i and 9iR2 Oracle 10g and 10gR2 Oracle 11g and 11gR2 PostgreSQL 8.2 PostgreSQL 8.3 PostgreSQL 8.4 Sybase Adaptive Server 12.5 Sybase Adaptive Server 15 Sybase Adaptive Server 15.5 Sybase IQ 12.7 Sybase IQ 15 Sybase IQ 15.1 Sybase IQ 15.2 Teradata V2R6.2.x Teradata V12 Teradata V13 64-bit MicroStrategy 6.0 ODBC Driver for MySQL Wire Protocol 64-bit Netezza Driver 4.5.x 64-bit Netezza Driver 4.6.x 64-bit Netezza Driver 5.0.x 64-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for Oracle Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for PostgreSQL Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol 64-bit MicroStrategy 6.0 ODBC Driver for Sybase ASE Wire Protocol
64-bit Sybase IQ ODBC Driver (Sybase IQ 12.7 Enterprise Supported: WH installation. No ODBC Driver Kit available) 64-bit Sybase IQ ODBC driver (15.0 IQ Netw ork Client ESD #1) 64-bit Sybase IQ ODBC driver (15.1 IQ Netw ork Client ESD #2) 64-bit Sybase IQ ODBC Driver (15.2 ODBC Driver Kit for Sybase IQ) 64-bit Teradata ODBC Driver 13.00.00.06 64-bit Teradata ODBC Driver 13.00.00.06 64-bit Teradata ODBC Driver 13.00.00.06 For information on supporting this configuration, refer to Resolving reporting errors encountered w hen using Teradata 13 Certif ied: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST Certif ied: MD, WH, ST Certif ied: MD, WH, ST
Resolving reporting errors encountered when using Teradata 13

If you use Teradata 13 w ith MicroStrategy, this can cause MicroStrategy reports to fail and return the error message Please do not resubm it the last request. Teradata is providing a solution to this error. To determine the Teradata update you need to resolve this issue, refer to the details provided w ithin the MicroStrategy Tech Note TN 32214.
Data integration solutions

The follow ing data integration solutions have been tested and are supported by MicroStrategy for Window s only.
Com posite 4.5 (32-bit Com posite ODBC 4.05.00.00) Supported for Enterprise Information Integration. IBM WebSphere Inform ation Integrator 8.1/8.2 For additional information, refer to Technical Note TN5800-8X-0627. MetaMatrix 5.5 (32-bit MetaMatrix ODBC 5.60.00.03) Supported for Enterprise Information Integration.
Page 23 of 260
Oracle Transparent Gatew ay 9i Users w ill need to create synonyms or view s for objects not on the local Oracle server. Also, users w ill need to use the ODBC Driver from Oracle 9i (for example, Oracle9 ODBC Driver 9.00.12.00 Net9 9.0.12). At the moment, the MicroStrategy ODBC driver for Oracle Wire Protocol cannot be used w ith Oracle Transparent Gatew ay view s and synonyms because it results in the follow ing error: "fetch out of sequence ORA-02063: preceding line from user_name." Salesforce.com (32-bit MicroStrategy OpenAccess ODBC Driver for Salesforce 6.00.06.63) For use in conjunction w ith MicroStrategy MultiSource Option.
Virtualization software
The MicroStrategy Product Suite can be integrated w ith Citrix, Window s Terminal Services, and VMWare virtualization softw are. MicroStrategy products are expected to function properly in these virtual environments and no major issues are know n at this time. MicroStrategy Technical Support aids in the deployment of MicroStrategy's platform w ith these components. If an issue occurs w ith MicroStrategy softw are in a virtual environment, the customer may log a case w ith MicroStrategy Technical Support for their system. As w ith any third-party softw are, MicroStrategy requires that the customer properly configure the softw are before reporting the issue to MicroStrategy. If the issue is determined to be a MicroStrategy issue, MicroStrategy Technical Support w ill recommend appropriate action items. In the event that MicroStrategy Technical Support determines that the problem is not caused by MicroStrategy, then the customer w ill be asked to contact the appropriate vendor and log a support case w ith the vendor to resolve the issue. In instances w here it is unclear if an issue is caused by MicroStrategy, MicroStrategy Technical Support may request customers to reproduce the problem outside the virtual environment. Customers w ho w ish to proceed w ith using these applications should ensure that the application is deployed on a configuration that is listed as supported or certified in the "Certified and Supported Configurations" sections for each MicroStrategy product w ithin these MicroStrategy Product Readme and Release Notes. The customer must also use a version of the virtualization softw are supported by its vendor. For more information about MicroStrategy's policy on third-party softw are, please refer to the MicroStrategy Technical Support Policies and Procedures document (http://w w w .microstrategy.com/dow nload/files/support/tech_serv_policies.zip.) Additionally, if MicroStrategy softw are is used w ithin a virtual environment, its usage is subjected to the same licensing terms as usage on actual physical machines. For licensing purposes, the MicroStrategy softw are w ill only count the number of physical processors and check the clock-speed of the physical processors on the machine, in a virtual environment. MicroStrategy softw are does not recognize sharing of processors or clock-speed across the different virtual environments that reside on the same physical machine. For information on MicroStrategy's support for various operating system virtualization techniques, refer to the Certified and Supported Configurations for Intelligence Server.
Page 24 of 260
Installing and Upgrading

Installing MicroStrategy
Refer to the readme files for the follow ing products for installation instructions for each product: MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy Analytics Modules Command Manager Desktop Enterprise Manager Integrity Manager Intelligence Server Mobile Narrow cast Server Object Manager Office SDK Web Web MMT Web Universal
Refer to the Installation and Configuration Guide for complete installation prerequisites and procedures for every MicroStrategy product. Connecting to MDX Cube Sources: For instructions on how to set up SAP BW, Microsoft Analysis Services, Hyperion Essbase, or IBM Cognos TM1 connectivity in MicroStrategy, refer to the Connecting to MDX Cube Sources chapter of the MDX Cube Reporting Guide. If you encounter problems during the installation procedure, refer to Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, contact MicroStrategy Technical Support.
MicroStrategy Common Files

When installing on Window s environments, common files needed to run MicroStrategy are placed in the C:\Program Files\Common Files\MicroStrategy directory by default. When installing on UNIX and Linux environments, common files needed to run MicroStrategy are placed in the Home Directory and Install Directory chosen during installation. For additional information on the MicroStrategy directory structure on UNIX and Linux environments, refer to the Installation and Configuration Guide.
MicroStrategy Runtime Environment

The MicroStrategy Runtime Environment is a free package of MicroStrategy configuration files that can be used to develop custom applications. The functionality of this deliverable is limited, and as an alternative, MicroStrategy encourages the use of the MicroStrategy Web SDK to develop full-featured custom applications. If you do choose to install the MicroStrategy Runtime Environment, be aw are that it can only be installed on machines that do not have any MicroStrategy products installed.
Upgrading MicroStrategy
Who should upgrade?
Customers w ho w ant to use the MicroStrategy features introduced in this release and customers w ho need fixes made in this release for MicroStrategy products should upgrade: All pre-9.0.0 MicroStrategy products must be uninstalled prior to upgrading to MicroStrategy 9.0.2. After this is complete, you can install the 9.0.2 version of MicroStrategy products. MicroStrategy 9.0.x products can be upgraded directly to MicroStrategy 9.0.2.
For a list of upgrade feature impacts and an upgrade map to track w hich version(s) you are moving from among Page 25 of 260
different MicroStrategy products, see the Upgrade Guide.
Preparing for and performing the upgrade

When upgrading a MicroStrategy system to a new er version, it is likely that products w ill be upgraded across several machines. MicroStrategy recommends updating a system in the follow ing sequence: Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading.
1) Metadata, Intelligence Server, and MicroStrategy Web 2) Narrow cast Server and MicroStrategy Office 3) Desktop, Object Manager, Enterprise Manager, Command Manager, and MicroStrategy Analytics Modules. This approach to system upgrades adheres to the interoperability rules that MicroStrategy has certified and listed in the Compatibility and Interoperability page. Refer to the Upgrade Guide for specific and more comprehensive upgrade information.
Uninstalling MicroStrategy
For details about uninstalling MicroStrategy, refer to the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Activating and De-activating an Installation
Activating an installation
After your MicroStrategy installation is complete, you have 30 days to activate your installation. Before you activate your installation you must request an Activation Code from MicroStrategy. You can complete this request w hen you install MicroStrategy w ith the MicroStrategy Installation Wizard or after the installation using MicroStrategy License Manager. Note: If you are using the Evaluation Edition of MicroStrategy, you must activate your installation w ithin 7 days. For detailed instructions on how to activate your installation, see the Activating Your Installation chapter of the Installation and Configuration Guide.
De-activating an installation
De-activating your installation allow s you to employ more CPUs or change your hardw are configuration in a machine, or to re-activate your licenses on another machine w ith a more desirable setup, such as another CPU configuration. De-activating an installation and notifying MicroStrategy of the deactivation is required so MicroStrategy can keep track of your product licenses and server activation status. For example, if MicroStrategy know s you are no longer using CPUs on a given machine, it can allow the license for those CPUs to be activated and used on another machine in another configuration. For detailed instructions on how to deactivate your installation, click the Help button in the License Manager tool to access the online help.
Server Activation FAQ

For the most up to date information visit MicroStrategy Server Activation FAQ. 1. What is MicroStrategy Server Activation? 2. Why is Server Activation necessary? 3. Does MicroStrategy adhere to Softw are Activation common practices? 4. Which products require activation? 5. If more than one server product is installed on the same machine, does each server product need to be activated and deactivated separately? 6. Which customers are required to activate MicroStrategy server products? 7. Is a new CD Key needed to install products on different machines? 8. Is Server Activation is required for both Named-user and CPU based licenses? 9. Does Server Activation aggregate the total number of licenses installed and prevent over-installation of products? 10. Does Server Activation apply to Evaluation Editions? 11. What is the procedure for activating Server Installations? 12. Can the Server Installation be automatically activated after automatically requesting for an activation code? 13. What information is sent to MicroStrategy in the Activation XML File? 14. Is the information sent to MicroStrategy secure? 15. Can I change the information in the Activation XML file? 16. What is used to lock the server to a machine? 17. Is there a grace period from the time server products are installed to w hen it can be activated? 18. What happens if the Server Installations are not activated? 19. Should the installations be automatically or manually activated and deactivated? 20. What should be done if requesting an Activation Code fails during installation? 21. What should be done if automatic request for an Activation Code does not w ork at all? 22. Can the Activation Code be used on a different machine? 23. What if the server has to be moved to another machine? 24. What if the server machine has a catastrophic failure and cannot be deactivated automatically or manually? 25. If there is more than one server product installed on a machine and one is removed, does the Server Installation need to be deactivated? 26. What information can be monitored on the w ebsite? 27. Does Server Activation apply to MicroStrategy Reporting Suite? 1. What is MicroStrategy Server Activation? MicroStrategy Server Activation is a licensing technology that ensures that installations of MicroStrategy server products are authentic and have been legitimately licensed. Server Activation registers each Server Installation w ith MicroStrategy and locks the installation to a specific machine. [Back to TOC]
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2. Why is Server Activation necessary? Server Activation provides benefits to both MicroStrategy and its customers. It ensures that the softw are products being used are authentic. It helps customers in identifying softw are installations to prevent over-installation. It improves customer service by maintaining a register of the hardw are configurations used by our customers.

[Back to TOC] 3. Does MicroStrategy adhere to Softw are Activation best practices? Yes. Extensive research w as performed on softw are activation and it w as found that the Business Softw are Alliance (w w w .bsa.org) provides the most comprehensive information. MicroStrategy has closely follow ed these best practices. [Back to TOC] 4. Which products require activation? All MicroStrategy modular and non-modular server products require server activation, including: Intelligence Server, Intelligence Server Module, Clustering Option, Report Services, Report Services Option, OLAP Services, OLAP Services Option, Distribution Services, MultiSource Option Web, Web Universal, Web Reporter Module, Web Analyst Option, Web Professional Option, Web Universal option Web Server for Mobile, Web Server Universal for Mobile Narrow cast Server Delivery Engine
[Back to TOC] 5. If m ore than one server product is installed on the sam e m achine, does each product need to be activated and deactivated separately? No. All MicroStrategy server products installed on a single machine are grouped as a Server Installation and w ill be activated and deactivated as a group. [Back to TOC] 6. Which custom ers are required to activate MicroStrategy server products? All customers w ho install MicroStrategy server products w ill need to activate their Server Installations. [Back to TOC] 7. Is a new CD Key needed to install products on different m achines? No, Server Activation has no impact on CD Keys. The latest CD Key sent by MicroStrategy can be used to install products on many machines just as before. The only difference now , is that each installation on a different machine w ill need a different Activation Code to activate the installation. Server Activation is independent of the CD Keys. [Back to TOC] 8. Is Server Activation required for both Nam ed-user and CPU based licenses? Yes. Server Activation is required for both Named-user and CPU based licenses. Server Activation is designed to track softw are installations regardless of licensing model. Server Activation does not manage or limit the number of servers on w hich server softw are is installed. [Back to TOC] 9. Does Server Activation aggregate the total num ber of licenses installed and prevent overinstallation of products? No. Server Activation and the licensing models are independent. How ever, using Server Activation information available at https://licensing.microstrategy.com, organizations can monitor the number of installations. De-activating Server Installations that are not being used w ill ensure this information is up-to-date. [Back to TOC] 10. Does Server Activation apply to Evaluation Editions? Yes. The Evaluation Edition must be activated w ithin 7 days of installation. [Back to TOC] 11. What is the procedure for activating Server Installations? Installing, modifying or upgrading MicroStrategy Server Installations w ill automatically generate an Activation XML file that contains information about the installation. This XML file, called the Activation File is uploaded to MicroStrategy either automatically by the installation routine or through License Manager; or by manually uploading the Activation File through a w eb brow ser via a secure w eb site, https://licensing.microstrategy.com. MicroStrategy creates a machine-specific Activation Code w hich is emailed to the installer and to the MicroStrategy Tech Support liaisons. The Activation Code must be manually entered into License Manager on the target Server Installation. [Back to TOC] 12. Can the Server Installation be autom atically activated after autom atically requesting for an activation code? No, the Activation Code is sent to the installer and to the MicroStrategy Tech Support contacts by email. Upon receiving the activation code, the Server Installation needs to be manually activated by entering the activation code using License Manager. For manual activations, the Activation Code can be copied from the Activation w ebsite, and pasted into License Manager. [Back to TOC]
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13. What inform ation is sent to MicroStrategy in the Activation XML File?
Installation Inf ormation Installation timestamp Activation ID (if the installation has previously been activated) Contract information CD Key used in installation Installer contact details name, address, email Company contact details name, address, email Server Installation information name, location, use Hardw are information Unique Hardw are Identifier CPU Inf ormation type, bit-size, clock speed, total quantity Physical Memory installed Operating System information Type, version, bit-size, page/sw ap size Locale Additional information 4GT mode and hyperthreading in Window s, LPAR ID, number of pooled CPUs, SMT used in A IX MicroStrategy information: Install Type new /modify/upgrade Products and version installed Number of CPUs used allocated for CPU licenses Database information Metadata database and ODBC driver Data w arehouse database and ODBC driver
[Back to TOC] 14. Is the inform ation sent to MicroStrategy secure? Yes. The Activation XML file is sent to MicroStrategy in 2 w ays: Automatically during installation or through License Manager. This information is encrypted using a RIPEMD160 algorithm before being sent to MicroStrategy. Manually in the https://licensing.microstrategy.com w eb site. Communication w ith this w eb site is conducted through via Secure Sockets Layer once the user has been authenticated.
[Back to TOC] 15. Can I change the inform ation in the Activation XML file? The content of this file is secured w ith a digital signature. Contact MicroStrategy Technical Support if the content is incorrect. [Back to TOC] 16. What is used to lock the server to a m achine? A unique hardw are identifier for each machine is used to lock an installation to that machine. Any changes to these identifiers w ill require reactivation of the Server Installation. Window s: An identifier generated from a one-w ay hash of the netw ork interface card MAC address A IX: Machine ID Solaris: Host ID Red Hat Linux: An identifier generated from a one-w ay hash of the netw ork interface card MAC address HP-UX: Exposes a unique Machine ID that can be obtained from the Operating System command line, using the follow ing command: getconf CS_MACHINE_IDENT

[Back to TOC] 17. Is there a grace period from the tim e server products are installed to w hen it can be activated? Yes. There is a 30 calendar day grace period (7 days for Evaluation Edition) from installation before a server installation must be activated. [Back to TOC] 18. What happens if the Server Installations are not activated? If a server installation has not been activated w ithin 30 calendar days (7 days for Evaluation Edition), the server products w ill not be able to be restarted. [Back to TOC] 19. Should the installations be autom atically or m anually activated and deactivated? It is preferable to automatically send the activation information to MicroStrategy, either during installation or using License Manager. This is an easy process that should take less then 1 minute to complete, and ensures that the
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correct information is sent to MicroStrategy. [Back to TOC] 20. What should be done if requesting an Activation Code fails during installation? Firstly, allow the installation to complete. The Activation Code request should then be attempted using License Manager. If this still does not w ork, activate the Server Installation manually by visiting the Activation w ebsite at https://licensing.microstrategy.com. [Back to TOC] 21. What should be done if autom atic request for an Activation Code does not w ork at all? The Server Installation should be manually activated using License Manager on a machine that has access to the Web. The Activation XML file should be copied from the Server Installation that requires activation to this computer. If this still does not w ork, contact MicroStrategy Technical Support. [Back to TOC] 22. Can the Activation Code be used on a different m achine? No. The Activation Code contains the unique identifier for a specific machine and can only be used on that machine. The server products w ill not be activated if the incorrect Activation Code is used. [Back to TOC] 23. What if the server has to be m oved to another m achine? If the Server Installation needs to be moved to another machine, uninstall the MicroStrategy products or deactivate the Server Installation from License Manager. Notify MicroStrategy that Server Installation has been deactivated. This keeps your active server inventory up to date as show n to you on https://licensing.microstrategy.com. [Back to TOC] 24. What if the server m achine has a catastrophic failure and cannot be deactivated autom atically or m anually? If a machine has a catastrophic failure and the server products cannot be uninstalled or deactivated, contact MicroStrategy Technical Support to update the status of this Server. [Back to TOC] 25. If there is m ore than one server product installed on a m achine and one is rem oved, does the Server Installation need to be deactivated? Upon removal of a server product, all remaining server products are automatically deactivated. The remaining server product(s) need to be reactivated to reflect the new product configuration on that machine. For example, if a machine contains MicroStrategy Narrow cast Server and MicroStrategy Web, and MicroStrategy Narrow cast Server is removed, MicroStrategy Web w ill be automatically deactivated. MicroStrategy Web w ill need to be reactivated. [Back to TOC]

26. What inform ation can be m onitored on the w ebsite? When registered Technical Support Liaisons log into the MicroStrategy Activation w ebsite, they can display a list of all Server Installations. This report lists each Server Installation along w ith the follow ing information for reference.
Installation ID Activation Status Contract ID Operating System Machine CPUs Last Update Type Last Updated by Last Update Date Products installed Activation and deactivation history
The Installation ID is a unique identifier for Server Installations. This ID is provided along w ith the Activation Code in the email received w hen requesting activation. [Back to TOC] 27. Does Server Activation apply to MicroStrategy Reporting Suite? Yes. The MicroStrategy Reporting Suite must be activated w ithin 30 days of installation. [Back to TOC]
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Troubleshooting MicroStrategy 9.0.2
What's new in 9.0.2? Version Information System Requirements Compatibility and Interoperability Certified and Supported Configurations Installing and Upgrading Activating and De-activating an Installation Troubleshooting Product Documentation Intellectual Property Notices MicroStrategy Readme Index Refer to the troubleshooting sections below for troubleshooting steps available for some of the know n issues in this MicroStrategy release. For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
To view a listing of all know n or pre-existing issues in the MicroStrategy 9 platform, see Tech Note TN5800-90X0001.Issues listed in this Tech Note may have been resolved in a Service Pack release.
Oracle
Sym ptom : Manipulations in MicroStrategy such as starting MicroStrategy Intelligence Server, logging in to a project, executing a report, w orking w ith MicroStrategy objects, and importing a large MDX cube into MicroStrategy cause the Oracle database error ORA-01000. Cause: The MicroStrategy metadata is stored in an Oracle database and the Oracle parameter OPEN_CURSORS is set to too low a value. Solution: Increase the OPEN_CURSORS parameter to 1500. For additional information on this issue, refer to the MicroStrategy Tech Note TN 32324.
DB2
Sym ptom : Manipulations in MicroStrategy such as starting MicroStrategy Intelligence Server, logging in to a project, executing a report, w orking w ith MicroStrategy objects, and importing a large MDX cube into MicroStrategy cause DB2 to return the follow ing database error message: Database error <>: OdbcPreparedStatement::GetParameterDataTypes() failed. Error type: Odbc error. Odbc operation attempted: SQLDescribeParam. [HY000:8292: on SQLHANDLE] [MicroStrategy][ODBC DB2 Wire Protocol driver] No more available statements. Please recreate your package with a larger dynamicSections value. For more information, please consult DB2 document for error code SQL08292. Cause: The MicroStrategy metadata is stored in a DB2 database and the DB2 parameter DynamicSections is set to too low a value. Solution: Increase the DynamicSections parameter to 999. For additional information on this issue, refer to the MicroStrategy Tech Note TN 32324.
Resolved issues
For a complete list of all the issues resolved in this MicroStrategy 9 release, consult the Know ledge Base technical note TN34250.
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Product Documentation

For a list of documentation resources available for each MicroStrategy product, see the Documentation page for each product by clicking the follow ing links. MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy MicroStrategy Analytics Modules Command Manager Desktop Enterprise Manager Integrity Manager Intelligence Server Mobile Narrow cast Server Object Manager Office SDK Web Web Universal
The MicroStrategy product documentation is available in both electronic (PDF) and printed formats. To access the documentation in electronic form, see the Product Manuals page. You must have Adobe Acrobat Reader version 5.0 or higher installed to view the documentation in electronic format. If you do not have Adobe Acrobat Reader installed, click here. To purchase printed user guides, contact your MicroStrategy Account Executive.
New/Updated documentation
For a list of new and updated documentation for this release, see What's New ?.
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Intellectual Property Notices
MicroStrategy 9
This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending. Copyright Inform ation: All Contents Copyright 2010 MicroStrategy Incorporated. All Rights Reserved. MicroStrategy, MicroStrategy 6, MicroStrategy 7, MicroStrategy 7i, MicroStrategy 7i Evaluation Edition, MicroStrategy 7i Olap Services, MicroStrategy 8, MicroStrategy 9, MicroStrategy Distribution Services, MicroStrategy MultiSource Option, MicroStrategy Command Manager, MicroStrategy Enterprise Manager, MicroStrategy Object Manager, MicroStrategy Reporting Suite, MicroStrategy Pow er User, MicroStrategy Analyst, MicroStrategy Consumer, MicroStrategy Email Delivery, MicroStrategy BI Author, MicroStrategy BI Modeler, MicroStrategy Evaluation Edition, MicroStrategy Administrator, MicroStrategy Agent, MicroStrategy Architect, MicroStrategy BI Developer Kit, MicroStrategy Broadcast Server, MicroStrategy Broadcaster, MicroStrategy Broadcaster Server, MicroStrategy Business Intelligence Platform, MicroStrategy Consulting, MicroStrategy CRM Applications, MicroStrategy Customer Analyzer, MicroStrategy Desktop, MicroStrategy Desktop Analyst, MicroStrategy Desktop Designer, MicroStrategy eCRM 7, MicroStrategy Education, MicroStrategy eTrainer, MicroStrategy Executive, MicroStrategy Infocenter, MicroStrategy Intelligence Server, MicroStrategy Intelligence Server Universal Edition, MicroStrategy MDX Adapter, MicroStrategy Narrow cast Server, MicroStrategy Objects, MicroStrategy OLAP Provider, MicroStrategy SDK, MicroStrategy Support, MicroStrategy Telecaster, MicroStrategy Transactor, MicroStrategy Web, MicroStrategy Web Business Analyzer, MicroStrategy World, Application Development and Sophisticated Analysis, Best In Business Intelligence, Centralized Application Management, Information Like Water, Insight Is Everything, Intelligence Through Every Phone, Intelligence To Every Decision Maker, Intelligent E-Business, Personalized Intelligence Portal, Query Tone, Rapid Application Development, Strategy.com, MicroStrategy Intelligent Cubes, The Foundation For Intelligent E-Business, The Integrated Business Intelligence Platform Built For The Enterprise, The Intelligence Company, The Platform For Intelligent E-Business, The Scalable Business Intelligence Platform Built For The Internet, Industrial-Strength Business Intelligence, Office Intelligence, MicroStrategy Office, MicroStrategy Report Services, MicroStrategy Web MMT, MicroStrategy Web Services, Pixel Perfect, MicroStrategy Mobile, MicroStrategy Integrity Manager and MicroStrategy Data Mining Services are all registered trademarks or trademarks of MicroStrategy Incorporated. All other products are trademarks of their respective holders. Specifications subject to change w ithout notice. MicroStrategy is not responsible for errors or omissions. MicroStrategy makes no w arranties or commitments concerning the availability of future products or versions that may be planned or under development. MicroStrategy Desktop, MicroStrategy Adm inistrator, and TESTODBC Actuate Formula One. Copyright 1993-2010 Actuate Corporation. All rights reserved. Portions of XML/XSL processing Copyright 1999-2010 The Apache Softw are Foundation. All rights reserved. MicroStrategy Desktop, MicroStrategy Adm inistrator, MicroStrategy Intelligence Server, and MicroStrategy Narrow cast Server Graph Generation Engine Copyright 1998-2010 Three D Graphics, Inc. All rights reserved. MicroStrategy Web, MicroStrategy SDK, and MicroStrategy Intelligence Server These products include softw are by the Apache Softw are Foundation (http://w w w .apache.org) THIS SOFTWA RE IS PROV IDED `À S IS'' A ND A NY EXPRESSED OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE A PA CHE SOFTWA RE FOUNDA TION OR ITS CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE. Portions of this softw are w ere originally based on the follow ing: - Softw are copyright 1999-2010, Lotus Development Corporation., http://w w w .lotus.com. - Softw are copyright 2001-2010, Sun Microsystems., http://w w w .sun.com. - Softw are copyright 1999-2010, IBM Corporation., http://w w w .ibm.com. Page 33 of 260
- Voluntary contributions made by Ovidiu Predescu (ovidiu@cup.hp.com) on behalf of the Apache Softw are Foundation and w as originally developed at Hew lett Packard Company. Xalan XSLT processor. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Xerces XML parser. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. MicroStrategy Office and MicroStrategy Web Services These products contain redistributable components copyrighted by Microsoft. All rights reserved. These products include softw are by the Apache Softw are Foundation (http://w w w .apache.org) THIS SOFTWA RE IS PROV IDED `À S IS'' A ND A NY EXPRESSED OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE A PA CHE SOFTWA RE FOUNDA TION OR ITS CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE. Portions of this softw are w ere originally based on the follow ing: - Softw are copyright 1999-2010, Lotus Development Corporation., http://w w w .lotus.com. - Softw are copyright 2001-2010, Sun Microsystems., http://w w w .sun.com. - Softw are copyright 1999-2010, IBM Corporation., http://w w w .ibm.com. - Voluntary contributions made by Ovidiu Predescu (ovidiu@cup.hp.com) on behalf of the Apache Softw are Foundation and w as originally developed at Hew lett Packard Company. MicroStrategy Web, MicroStrategy SDK, and MicroStrategy Narrow cast Server These products contain binary components Copyright 1995-2010 The Cryptix Foundation limited. All rights reserved. MicroStrategy Intelligence Server Portions of Intelligence Server memory management Copyright 1991-2010 Compuw are Corporation. All rights reserved. This Product contains A CE , copyrighted by Douglas C. Schmidt and his research group at Washington University, University of California, Irvine, and Vanderbilt University Copyright 1993-2010, all rights reserved. This product contains Curl/libcurl, Copyright 1996 - 2010, Daniel Stenberg. All rights reserved. This product contains International Components for Unicode. ICU Copyright and Permission Notice Copyright 1995-2010 International Business Machines Corporation and others All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this softw are and associated documentation files (the "Softw are"), to deal in the Softw are w ithout restriction, including w ithout limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Softw are, and to permit persons to w hom the Softw are is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Softw are and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWA RE IS PROV IDED "A S IS", WITHOUT WA RRA NTY OF A NY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WA RRA NTIES OF MERCHA NTA BILITY , FITNESS FOR A PA RTICULA R PURPOSE A ND NONINFRINGEMENT OF THIRD PA RTY RIGHTS. IN NO EV ENT SHA LL THE COPY RIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIA BLE FOR A NY CLA IM, OR A NY SPECIA L INDIRECT OR CONSEQUENTIA L DA MA GES, OR A NY DA MA GES WHA TSOEV ER RESULTING FROM LOSS OF USE, DA TA OR PROFITS, WHETHER IN A N A CTION OF CONTRA CT, NEGLIGENCE OR OTHER TORTIOUS A CTION, A RISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMA NCE OF THIS SOFTWA RE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherw ise to promote the sale, use or other dealings in this Softw are w ithout prior w ritten authorization of the copyright holder. This product contains the Loki Library. Copyright 2001-2010 by Andrei Alexandrescu. This code accompanies the book: Alexandrescu, Andrei. "Modern C++ Design: Generic Programming and Design Patterns Applied". Copyright 2001-2007. Addison-Wesley. Permission to use, copy, modify, distribute and sell this softw are for any purpose is hereby granted w ithout fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation.
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This product contains libelf.so.0 Copyright 1995-2010 Michael Riepe This product contains libcom_err Copyright 2010 by Massachusetts Institute of Technology Copyright 1997-2010 by MIT Student Information Processing Board Permission to use, copy, modify, and distribute this softw are and its documentation for any purpose and w ithout fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the names of M.I.T. and the M.I.T. S.I.P.B. not be used in advertising or publicity pertaining to distribution of the softw are w ithout specific, w ritten prior permission. Furthermore if you modify this softw are you must label your softw are as modified softw are and not distribute it in such a fashion that it might be confused w ith the original M.I.T. softw are. M.I.T. and the M.I.T. S.I.P.B. make no representations about the suitability of this softw are for any purpose. It is provided "as is" w ithout express or implied w arranty. This product includes softw are developed by the OpenSSL Projectfor use in the OpenSSL Toolkit. (http://w w w .openssl.org/) This product includes softw are w ritten by Tim Hudson (tjh@cryptsoft.com) This product includes softw are based in part on the w ork of the FreeType Team, copyright 1996-1999 by David Turner, Robert Wilhelm, and Werner Lemberg. MicroStrategy License Manager This product includes softw are developed by the Indiana University Extreme! Lab (http://w w w .extreme.indiana.edu/). MicroStrategy ODBC Drivers DataDirect Technologies Corp. Copyright 1991-2010. DataDirect Technologies Corp. All rights reserved. Portions of this softw are are copyrighted by DataDirect Technologies Corp., 1991-2010 MicroStrategy Health Center Copyright 2001-2010, JGraph Ltd All rights reserved. Redistribution and use in source and binary forms, w ith or w ithout modification, are permitted provided that the follow ing conditions are met:
Redistributions of source code must retain the above copyright notice, this list of conditions and the follow ing disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the follow ing disclaimer in the documentation and/or other materials provided w ith the distribution. Neither the name of JGraph Ltd nor the names of its contributors may be used to endorse or promote products derived from this softw are w ithout specific prior w ritten permission. THIS SOFTWA RE IS PROV IDED BY THE COPY RIGHT HOLDERS A ND CONTRIBUTORS "A S IS" A ND A NY EXPRESS OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE COPY RIGHT HOLDER OR CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE.
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What's New in MicroStrategy Analytics Modules 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Analytics Modules System Requirements and Compatibility Certified and Supported DBMS Platforms Installing and Upgrading Product Documentation Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
The Tutorial project includes reports, documents, dashboards, and other reporting objects for use w ith MicroStrategy Mobile for demonstration purposes. This includes reporting objects that can be view ed on the Apple iPhone and Apple iPad.

For a list of all the issues resolved in this MicroStrategy release, consult the Know ledge Base technical note TN34250.
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Introduction to MicroStrategy Analytics Modules
What's new in 9.0.2? Introduction to MicroStrategy Analytics Modules System Requirements and Compatibility Certified and Supported DBMS Platforms Installing and Upgrading Product Documentation Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Analytics Modules are a set of packaged analytic components built using the MicroStrategy 9 platform. The modules can be mapped to a different w arehouse, or used as starter kits to develop custom applications, or simply as as source of reporting ideas for designing effective grid reports, graph reports, documents, and dashboards. The follow ing modules are available:

Customer Analysis Module Sales Force Analysis Module Financial Reporting Analysis Module Sales and Distribution Analysis Module Human Resources Analysis Module
Each module consists of the follow ing: Project m etadata configured to w ork w ith the demonstration w arehouse that contains the projects. These projects are tuned for a Microsoft Access w arehouse. The Installation and Porting Guide provides details and guidelines on how to use this metadata w ith other w arehouses in different databases. Dem o w arehouses in Microsoft Access, one for each module, allow evaluation and development w ithout having to set up a w arehouse. Reference Guide is the master document for each of the modules. The document includes details of each report, listings of metrics, attributes, and other objects, the logical data model, and a data dictionary. Physical Data Model is the default schema in Erw in format that can be used to generate scripts for creating tables and/or as an initial design for a new data w arehouse.
For information about each module and how to install and port sample BI applications, see the Documentation page for the MicroStrategy Analytics Modules. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
Page 37 of 260
System Requirements and Compatibility for MicroStrategy Analytics Modules
What's new in 9.0.2? Introduction to MicroStrategy Analytics Modules System Requirements and Compatibility Certified and Supported DBMS Platforms Installing and Upgrading Product Documentation Intellectual Property Notices MicroStrategy Readme Index For the complete MicroStrategy platform compatibility and interoperability specification, see the Compatibility and Interoperability page of the General Information Readme. It is highly recommended you use the MicroStrategy Analytics Modules only w ith the current release of MicroStrategy. If you install the Analytics Modules at a different time than any other MicroStrategy products, make sure MicroStrategy Desktop Designer and MicroStrategy Architect have been installed before you install the Analytics Modules. If you have already installed Desktop and Architect, there are no additional system softw are requirements to install the Analytics Modules outside of those required for your other MicroStrategy products.
Compatibility and interoperability
Page 38 of 260
Certified and Supported DBMS Platforms for MicroStrategy Analytics Modules

What's new in 9.0.2? Introduction to MicroStrategy Analytics Modules System Requirements and Compatibility Certified and Supported DBMS Platforms Installing and Upgrading Product Documentation Intellectual Property Notices MicroStrategy Readme Index The w arehouse and metadata repositories can reside on database platforms supported by MicroStrategy, w hich are listed in the Certified and Supported Configurations page of the MicroStrategy General Information Readme.
Page 39 of 260
Installing and Upgrading MicroStrategy Analytics Modules
Installing MicroStrategy Analytics Modules

For steps to install the MicroStrategy Analytics Modules, see the Installation chapter of the Installation and Porting Guide. Review the follow ing information: You can log in to the Analytics Modules project source (called the MicroStrategy Analytics Modules in Desktop) as "Administrator" w ith no passw ord to connect to the projects. You can use the Project Duplication tool in MicroStrategy Desktop or the Project Mover utility to export any of the projects from the MicroStrategy Analytics Modules metadata to any MicroStrategy-certified database platform. If you use Project Mover, the default w arehouse can be created on a database using scripts generated from the data model. For information about duplicating or moving projects, see the System Administration Guide. Project-level VLDB properties must be updated depending on the database used. In some cases, adjusting additional report-level settings may be required. For information about VLDB properties, see the VLDB Properties appendix in the System Administration Guide.
Notes:

Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to the lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site.
If you encounter problems during the installation procedure, refer to General Inf ormation Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, contact MicroStrategy Technical Support.
Directory structure
Directory \MicroStrategy\Analytics Modules\ \MicroStrategy\Analytics Modules\CAM\ \MicroStrategy\Analytics Modules\SAM\ \MicroStrategy\Analytics Modules\FRAM\ \MicroStrategy\Analytics Modules\SDAM\ \MicroStrategy\Analytics Modules\HRAM\ \MicroStrategy\Analytics Modules\DocumentObjects\ Files Analytics_Metadata.mdb CA M_WH.mdb SA M_WH.mdb FRA M_WH.mdb SDA M_WH.mdb HRA M_WH.mdb
Page 40 of 260
Content Analytics Modulesmetadata Customer Analysis Module sample w arehouse and documentation Sales Force Analysis Module sample w arehouse and documentation Financial Reporting Analysis Module sample w arehouse and documentation Sales and Distribution Analysis Module sample w arehouse and documentation Human Resources Analysis Module sample w arehouse and documentation HTML layouts for document objects and subfolders for images Description Projects metadata in Microsoft Access Sample w arehouse for CAM in Microsoft Access Sample w arehouse for SAM in Microsoft Access Sample w arehouse for FRAM in Microsoft Access Sample w arehouse for SDAM in Microsoft Access Sample w arehouse for HRAM in Microsoft Access
Upgrading MicroStrategy Analytics Modules
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter Customers w ho w ant to use the MicroStrategy features introduced in this release and customers w ho need fixes made in this release for MicroStrategy products should upgrade: All pre-9.0.0 MicroStrategy products must be uninstalled prior to upgrading to MicroStrategy 9.0.2. After this is complete, you can install the 9.0.2 version of MicroStrategy products. MicroStrategy 9.0.x products can be upgraded directly to MicroStrategy 9.0.2.
Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading.
Uninstalling MicroStrategy Analytics Modules

For details about uninstalling the MicroStrategy Analytics Modules, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
Page 41 of 260
Product Documentation for MicroStrategy Analytics Modules
What's new in 9.0.2? Introduction to MicroStrategy Analytics Modules System Requirements and Compatibility Certified and Supported DBMS Platforms Installing and Upgrading Product Documentation Intellectual Property Notices MicroStrategy Readme Index For a list of documentation resources available for the MicroStrategy Analytics Modules, see the Documentation page for the MicroStrategy Analytics Modules. The Analytics Modules Installation and Porting Guide has been moved to the Documentation folder w ithin the MicroStrategy Common Files. The default location is C:\Program Files\Common Files\MicroStrategy\Documentation. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them. Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive.
Page 42 of 260
Intellectual Property Notices for MicroStrategy Analytics Modules
Copyright Information
All Contents Copyright 2010 MicroStrategy Incorporated. All Rights Reserved. MicroStrategy, MicroStrategy 6, MicroStrategy 7, MicroStrategy 7i, MicroStrategy 7i Evaluation Edition, MicroStrategy 7i Olap Services, MicroStrategy 8, MicroStrategy 9, MicroStrategy Distribution Services, MicroStrategy MultiSource Option, MicroStrategy Command Manager, MicroStrategy Enterprise Manager, MicroStrategy Object Manager, MicroStrategy Reporting Suite, MicroStrategy Pow er User, MicroStrategy Analyst, MicroStrategy Consumer, MicroStrategy Email Delivery, MicroStrategy BI Author, MicroStrategy BI Modeler, MicroStrategy Evaluation Edition, MicroStrategy Administrator, MicroStrategy Agent, MicroStrategy Architect, MicroStrategy BI Developer Kit, MicroStrategy Broadcast Server, MicroStrategy Broadcaster, MicroStrategy Broadcaster Server, MicroStrategy Business Intelligence Platform, MicroStrategy Consulting, MicroStrategy CRM Applications, MicroStrategy Customer Analyzer, MicroStrategy Desktop, MicroStrategy Desktop Analyst, MicroStrategy Desktop Designer, MicroStrategy eCRM 7, MicroStrategy Education, MicroStrategy eTrainer, MicroStrategy Executive, MicroStrategy Infocenter, MicroStrategy Intelligence Server, MicroStrategy Intelligence Server Universal Edition, MicroStrategy MDX Adapter, MicroStrategy Narrow cast Server, MicroStrategy Objects, MicroStrategy OLAP Provider, MicroStrategy SDK, MicroStrategy Support, MicroStrategy Telecaster, MicroStrategy Transactor, MicroStrategy Web, MicroStrategy Web Business Analyzer, MicroStrategy World, Application Development and Sophisticated Analysis, Best In Business Intelligence, Centralized Application Management, Information Like Water, Insight Is Everything, Intelligence Through Every Phone, Intelligence To Every Decision Maker, Intelligent E-Business, Personalized Intelligence Portal, Query Tone, Rapid Application Development, Strategy.com, MicroStrategy Intelligent Cubes, The Foundation For Intelligent E-Business, The Integrated Business Intelligence Platform Built For The Enterprise, The Intelligence Company, The Platform For Intelligent E-Business, The Scalable Business Intelligence Platform Built For The Internet, Industrial-Strength Business Intelligence, Office Intelligence, MicroStrategy Office, MicroStrategy Report Services, MicroStrategy Web MMT, MicroStrategy Web Services, Pixel Perfect, MicroStrategy Mobile, MicroStrategy Integrity Manager and MicroStrategy Data Mining Services are all registered trademarks or trademarks of MicroStrategy Incorporated. All other products are trademarks of their respective holders. Specifications subject to change w ithout notice. MicroStrategy is not responsible for errors or omissions. MicroStrategy makes no w arranties or commitments concerning the availability of future products or versions that may be planned or under development.
Patent information
This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
Page 43 of 260
What's New in MicroStrategy Command Manager 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Command Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index

New in 9.0.2
MicroStrategy Command Manager 9.0.2 includes the follow ing new features and enhancements:

Scripts can be encrypted to avoid exposing user logins and passw ords in plain text. Enhancements to the procedure editor to include color coded syntax highlighting, w hich improves procedure creation and modification. New statements to support the management of Intelligent Cubes, including publishing, listing, and deleting Intelligent Cubes. New statements to enable multi-lingual support for attributes. Support for selecting entry points for hierarchies using Command Manager statements. New statement to update incremental privileges for a project source as an alternative to using the MicroStrategy Configuration Wizard. Performance improvements to the task of creating attributes.

New in 9.0.1m
MicroStrategy Command Manager 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.1
MicroStrategy Command Manager 9.0.1 includes the follow ing new features and enhancements: New ly introduced management areas: New commands allow management of Report Services documents and document templates, including document cache management. Full featured management of VLDB properties. Scripted support for Notes functionality allow s for adding notes. Enhancements to existing commands and management areas: Support for selecting Flash format as delivery option added for email or file subscriptions. Syntax change for subscriptions allow s for managing multiple recipients in a single command. Enhanced schedule support allow s for specifying a start time and end time. Support of the trusted authentication method w hen creating or modifying users. Syntax of Internationalization commands has been updated to be more user friendly. Support for the new platform capability of allow ing MicroStrategy users w ith the same full name but different login names.
Performance enhancements for 9.0.1

MicroStrategy 9.0.1 provides various enhancements to the performance of the MicroStrategy 9.0.x line. Performance enhancements to Command Manager include: Performance has been improved in the area of subscription management, including the addition of support for creating multiple subscriptions simultaneously. Performance has been improved for metric creation.
New in 9.0.0
MicroStrategy Command Manager 9.0.0 includes the follow ing new features and enhancements:
Operating system-independent: Command Manager is now supported across all major operating systems: A graphical user interface and command line interface is supported on Window s, Linux, and UNIX. A text-based interface allow s script creation and execution in situations w here no graphical user interface is available. Page 44 of 260
Command syntax is compatible w ith previous versions of Command Manager. The scripting language has been expanded to include new commands to support features introduced in MicroStrategy 9: Subscription management for Distribution Services. Update package management for Object Manager. User locale management for Internationalization. New procedures allow for creation of custom extensions of the Command Manager scripting language: Procedures can be embedded in Command Manager scripts, providing a layer of abstraction for frequently used functionality . Existing Command Manager users can build new parameterized procedures using the graphical user interface and text-based interface. Procedures can use advanced programming concepts such as loops, if-then-else analysis, and variables . Java developers can create complex Java functionality accessing external APIs. A new library of sample procedures for common administrative tasks. A large number of usability enhancements are introduced to the graphical user interface, resulting in a rapid script development experience: Auto-complete speeds up development by removing the need to determine the exact syntax for a given command. Fonts, tabs, block comments, and object searches provide a better script editing experience. You can save and close all existing script w indow s in one step. File, Grid, List, Text, Excel, and XML are provided as output formats.
Page 45 of 260
Introduction to MicroStrategy Command Manager
MicroStrategy Command Manager automates maintenance and other administrative operations using simple textbased commands. These commands can be compiled into script files and run from a graphical interface or from the command line. The script files can be scheduled through operating system utilities or integrated into third-party Systems Management Softw are, automating repetitive maintenance tasks. Command Manager minimizes administrative costs by automating critical, time-consuming administrative tasks, such as managing users and security, purging caches, and expiring jobs. Command Manager contains over 200 commands that automate administrative tasks. Command Manager makes it easy to incorporate MicroStrategy administration into any softw are management system. Other examples of tasks you can perform using Command Manager include:

User m anagem ent: Add, remove, or modify users or user groups; list user profiles Security: Grant or revoke user privileges; create security filters and apply them to users or groups; change security roles and user profiles; assign or revoke ACL permissions; disconnect users or disable their accounts. Server m anagem ent: Start, stop, or restart Intelligence Server; configure Intelligence Server settings; cluster Intelligence Server machines; change database connections and logins; disconnect active sessions on server or project. Database m anagem ent: Create, modify, and delete connections, connection mappings, logins, and database instances. Project m anagem ent: List or stop jobs; change a projects mode (idle, resume); expire and delete caches; change filter or metric definitions; manage facts and attributes; manage folders; update the projects schema; manage shortcuts; manage hidden properties; create tables and update w arehouse catalog tables. Scheduling: Trigger an event to run scheduled reports. Narrow cast Server adm inistration: Start and stop a Narrow cast Server; start, stop, and schedule Narrow cast Server services; add, modify, and remove subscription book users; define and remove user authentication.
For information on how to use these products and the tasks you can perform w ith them, refer to the Documentation page for MicroStrategy Command Manager. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
Page 46 of 260
System Requirements and Compatibility for MicroStrategy Command Manager

What's new in 9.0.2? Introduction to MicroStrategy Command Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index Requirem ent Command Manager RAM Minim um 512 MB RAM - Recom m ended Disk Space 2 GB 1 GB Processors x86 or x64 compatible
Hardware
The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment.
For a detailed list of system requirements and recommendations, see the Planning Your Installation chapter of the Installation and Configuration Guide.
Software
See Certified and Supported Configurations for details about each of the follow ing requirements and other certified and supported operating systems and applications.
Software
Requirements

Operating system
Microsoft Window s Red Hat and SUSE Linux IBM A IX Sun Solaris HP-UX
For a list of operating systems that are certified or supported for Command Manager, see Operating Systems in the Certified and Supported Configurations page.

Microsoft Internet Explorer Firefox
Web brow ser
A w eb brow ser is required to view the Help documentation provided for the Command Manager interface. For a list of w eb brow sers that are certified or supported for Command Manager Help documentation, see Web Brow sers in the Certified and Supported Configurations page. Microsoft Excel
Export application
For a list of export applications that are certified or supported for Command Manager, see Export Applications in the Certified and Supported Configurations page. Open Database Connectivity (ODBC) and ODBC drivers for the metadata and w arehouse platforms to be used. Note: This is only required for upgrading or duplicating your project.
Database connectivity
For certified metadata and w arehouse ODBC drivers and database platforms, refer to the General Inf ormation Readme - Certified and Supported Configurations. Note: To obtain the latest information about certified client systems, contact MicroStrategy Technical Support.
MicroStrategy environment

A project source is required to run MicroStrategy Command Manager and connect to a metadata repository. MicroStrategy Desktop and MicroStrategy Command Manager can be installed on the same machine, or on different machines. Page 47 of 260
See the Compatibility and Interoperability section below for additional requirements.
Note: To obtain the latest information about certified client systems, contact MicroStrategy Technical Support.

Administrators w ill no longer need to install Narrow cast Server on the machine w here Command Manager is installed to be able to manage a Narrow cast system. Refer to Tech NoteTN6600-800-0248for details. For the complete MicroStrategy platform compatibility and interoperability specification, see the Compatibility and Interoperability page of the General Information Readme. To obtain the latest compatibility information, contact MicroStrategy Technical Support.
Page 48 of 260
Certified and Supported Configurations for MicroStrategy Command Manager

What's new in 9.0.2? Introduction to MicroStrategy Command Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index The follow ing are certified and supported languages, operating systems, and softw are for MicroStrategy Command Manager:

Languages Operating System Web brow ser Export application
For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations page of the General Information Readme.
Languages
The languages listed below represent the operating system locales that MicroStrategy Command Manager has been tested on.
Certified Languages
English Spanish German French Korean Japanese Italian Sw edish Portuguese (Brazilian) Chinese (Simplified) Chinese (Traditional) Danish Dutch For a list of important know n issues w ith configurations, refer to the issues and troubleshooting information. For details on the configurations tested in-house by MicroStrategy, contact MicroStrategy Technical Support.
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Command Manager.
Operating System Certified

Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition SP2 (on x86 or x64) Page 49 of 260
Window s 2003
Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64)
Window s XP Window s Vista
Window s XP Professional Edition SP3 (on x86) Window s Vista Business Edition SP2 (on x86 or x64) Window s Vista Enterprise Edition SP2 (on x86 or x64) Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64) Window s Server 2008 Enterprise Edition R2 (on x64)
Window s 7
Window s 2008
Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition SP2 (on x64) Solaris 9.x (on SPARC)
Sun Solaris 9.x Sun-recommended Patch Cluster dated 09/11/2008 (kernel patch 122300-31) or later. Solaris 10.x (on SPARC) Sun Solaris 10.x Sun-recommended Patch Cluster dated 08/11/2009 (kernel patch 141414-08) or later. SUSE Linux Enterprise Server 11.x SUSE Linux Enterprise Server 11.x (on x86-64) Red Hat Enterprise Linux 5 is defined as support for versions 5.2, 5.3, and 5.4 for the follow ing editions: Red Hat Enterprise Linux 5.2, 5.3, and 5.4

Red Hat Linux Enterprise Linux 5 (on x86-64) Red Hat Linux Enterprise Linux Advanced Platform 5 (on x86-64)
To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5 or AP 5 install media. Oracle Enterprise Linux Oracle Enterprise Linux (on x86-64) distributed through the Oracle Unbreakable Linux program. AIX 5L Version 5.3 (on IBM POWER Architecture) IBM A IX 5.3 Technology Level 10, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher. AIX 6.1 (on IBM POWER Architecture) IBM A IX 6.1 Technology Level 1, w ith the follow ing filesets: bos.rte.libc 5.3.9.3 or higher, XL C/C++ Runtime V10.1.0.2 for AIX (xlC.aix50.rte), bos.perf.libperfstat 5.3.9.1 or higher. HP-UX 11i v2 (on Intel Itanium) HP-UX 11iv2 Base Quality Pack Bundle for HP-UX 11i v2 dated December 2007. HP-UX 11i v3 (on Intel Itanium) HP-UX 11iv3 Base Quality Pack Bundle for HP-UX 11i v3 dated September 2008.
Operating System Supported

Window s XP Window s Vista Window s XP Professional Edition SP2 (on x64) Window s Vista Business Edition SP1 (on x86 or x64) Window s Vista Enterprise Edition SP1 (on x86 or x64) Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64) SUSE Linux Enterprise Server 10 Patchlevel 2 (on x86-64) Red Hat Enterprise Linux 5.5 is defined as support for the follow ing editions:
Page 50 of 260
Window s 2008 SUSE Linux Enterprise Server 10
Red Hat Linux Enterprise Linux 5.5 (on x86-64) Red Hat Linux Enterprise Linux Advanced Platform 5.5 (on x86-64)
Red Hat Enterprise Linux 5.5
You must also install the ksh version dated March 9, 2010 (2010-03-09). To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5.5 or AP 5.5 install media. AIX 5L Version 5.3 (on IBM POWER Architecture)
IBM A IX 5.3
Technology Level 9, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher.
Web browser
Web Brow ser Microsoft Internet Explorer Certified Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6
Web Brow ser Microsoft Internet Explorer
Supported Microsoft Internet Explorer 6.0.2 and 6.0.3
Export application
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter Microsoft Excel
Export Application
Certified
Microsoft Excel 2010 Microsoft Excel 2007 SP2 Microsoft Excel 2003 SP3 Microsoft Excel 2002 (XP) SP3
Page 51 of 260
Installing and Upgrading MicroStrategy Command Manager
Installing MicroStrategy Command Manager

For steps to install MicroStrategy Command Manager, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. Notes:

If you encounter problems during the installation procedure, refer to General Inf ormation Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for MicroStrategy Command Manager or contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of Command Manager. Note: C:\Program Files\MicroStrategy\Product Name is the default folder. If installing over previous versions of the product, the folder remains the same. Directory \MicroStrategy\Command Manager Contents MicroStrategy Command Manager root directory
Upgrading MicroStrategy Command Manager

To benefit from the latest functionality available in this version of MicroStrategy Command Manager, an administrator must upgrade the MicroStrategy system, including Command Manager and Intelligence Server:
All pre-9.0.0 MicroStrategy products must be uninstalled prior to upgrading to MicroStrategy 9.0.2. After this is complete, you can install the 9.0.2 version of MicroStrategy products. MicroStrategy 9.0.x products can be upgraded directly to MicroStrategy 9.0.2.
Uninstalling MicroStrategy Command Manager

For details about uninstalling MicroStrategy Command Manager, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
Page 52 of 260
Product Documentation for MicroStrategy Command Manager
What's new in 9.0.2? Introduction to MicroStrategy Command Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Command Manager, see the Documentation page for MicroStrategy Command Manager. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
Page 53 of 260
Known and Resolved Issues and Troubleshooting for MicroStrategy Command Manager
What's new in 9.0.2? Introduction to MicroStrategy Command Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base.If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
To view a listing of all know n or pre-existing issues in the MicroStrategy 9 platform, see Tech Note TN5800-90X0001.Issues listed in this Tech Note may have been resolved in a Service Pack release. Refer to the troubleshooting know n issues section below for a list of troubleshooting steps available for some of the know n issues in this MicroStrategy release.
Resolved issues
Troubleshooting known issues

Issues that have a prefix of S (S#####) are customer cases that can be tracked through MicroStrategy Technical Support. Those that are prefixed w ith T (T#####) are MicroStrategy internal issues. Internal issue numbers do not correlate to customer case numbers.
Page 54 of 260
Important Notes for MicroStrategy Command Manager

Ambiguity in filters, metrics, security filters, facts, and attribute expressions can be avoided by referring to the location of the object in the expression. Ambiguity w as being caused by tw o or more objects having the same name but in different folders confusing the parser on w hich to reference. This can be solved like the follow ing sample: Create Filter test objects\attributes\ day]@ID=1 in folder \ expression [\schema
This w ay, it w ill not matter if there is another day attribute located elsew here in the project. Also, this w ill provide a more efficient w orkaround to customers than the previous method of renaming duplicate named objects. Report caches are no longer expired, you can instead invalidate report caches. The Alter Cache commands now uses megabytes instead of kilobytes as the default unit to accommodate additional caching requirements. Lock has been redesigned. Lock is now applied only w hen necessary and released as soon as the command requiring the lock is completed. Users are encouraged to manually lock projects and configurations w hen necessary. Users can start, stop, and restart Intelligence Servers remotely using Command Manager. To support these actions, you must supply the correct port number, user name, and passw ord. The user name and passw ord must also be supplied to view license information.
Page 55 of 260
Intellectual Property Notices for MicroStrategy Command Manager
What's new in 9.0.2? Introduction to MicroStrategy Command Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index This product contains Actuate Formula One. Copyright 1993-2010 Actuate Corporation. All rights reserved. This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Command Manager:

Graph Generation Engine Copyright 1998-2010 Three D Graphics, Inc. All rights reserved.
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What's New in MicroStrategy Desktop 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Desktop System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Important Notes Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
In addition to the features and enhancements listed below , MicroStrategy Desktop 9.0.2 can also take advantage of enhancements to the follow ing MicroStrategy products:

MicroStrategy MicroStrategy MicroStrategy MicroStrategy
Intelligence Server OLAP Services Report Services Distribution Services

MicroStrategy 9.0.2 provides various enhancements to the performance of the MicroStrategy 9.0.x line. Performance enhancements to Desktop include:

Improved performance for the tasks of project loading and project duplication. Improved performance for loading a project and updating the schema of a project using Architect.
MicroStrategy Architect
MicroStrategy Architect w as Introduced in MicroStrategy 9.0.0. The follow ing enhancements have been implemented in MicroStrategy Architect 9.0.2:

The Architect interface includes a new ribbon-style toolbar to improve usability. Architect now displays the attributes, facts, and other objects that can be created through automatic schema creation. This allow s you to review the objects before they are created, and select w hich objects should be created for a project. Support for recognizing the form format w hen automatically creating attribute forms using schema creation heuristics. Enhancements to the logic for automatically defining attribute relationships for additional support of recognizing primary key and foreign key constraints. Support for defining metric naming conventions to better represent the metrics created in Architect. These naming conventions are used w hen metrics are automatically created based on new facts created in Architect. Support for a read only mode that lets you view the objects in a project using Architect, w ithout locking the project schema.
Reporting on third-party web services

You can connect to third-party w eb services to retrieve data and report on that data w ithin MicroStrategy. This is accomplished by using the MicroStrategy Freeform SQL Editor to w rite XQuery statements to access and retrieve information from a w eb service.
Data Mining Services

Predictive metrics are created w hen report caches are updated using subscriptions. MicroStrategy predictive models include additional statistics for improved visualization, including variable usefulness and ANOVA for derived fields. Training metrics now have their ow n icon and metric sub-type.

For regression models, in addition to providing the R2 statistic (w hich is a measure of model quality), the probability that a high R2 value happened by chance is also provided.
The Logistic Regression algorithm includes enhanced support for datasets w ith complete-separation and quasi-complete separation, including improved detection of all cases and improved handling of binary target models. Improved support of PMML Targets and the Predicted Display Value output.

For a list of all the issues resolved in this MicroStrategy release, consult the Know ledge Base technical note TN34250 . Page 57 of 260
New in 9.0.1m
MicroStrategy Desktop 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.1
In addition to the features and enhancements listed below , MicroStrategy Desktop 9.0.1 can also take advantage of enhancements to the follow ing MicroStrategy products:


MicroStrategy 9.0.1 provides various enhancements to the performance of the MicroStrategy 9.0.x line. Performance enhancements to Desktop include: Administrative monitors and managers available in Desktop include improved performance through support for incrementally retrieving data on demand and object brow sing enhancements. Loading, searching, and validation techniques, as w ell as other infrastructure enhancements have improved performance for Architect and other object management tools and tasks. To improve the efficiency of project and schema design, users can now take advantage of automatic metric creation based on facts, as w ell as automatic attribute relationship definition through system hierarchy heuristics. To improve the efficiency of creating metrics, a new Advanced Metric Assistant allow s users to create conditional and transformation metrics based off simple metrics, filters, and transformations.
MicroStrategy Architect w as Introduced in MicroStrategy 9.0.0. The follow ing enhancements have been implemented in MicroStrategy Architect 9.0.1: Incremental loading of project tables: Architect only loads the table information that the user view s initially and incrementally retrieves data for other tables on demand, thus improving the performance of Architect. Simple metric creation based on fact definitions: When a fact is created in Architect, you can select an appropriate aggregation function (Summation, Average, Count, Minimum, Maximum) to create a corresponding metric. This can reduce the time required to create metrics, w hich can speed development to start building reports faster. Heuristics for automatically creating attribute relationships: Architect introduces heuristics that recognize and define the relationships betw een attributes. This helps to speed the process of designing a project.
New in 9.0.0
New Collaborative Notes on Reports and Documents
In MicroStrategy Desktop 9, every report and document can maintain and display a set of notes that have been added by users.These notes can be updated by users w ithout modifying or re-saving the definition of the report or document. Each note contains the user ID and a date and time stamp for reference.
Improved Usability for Graph Design

Drop zones: When designing or modifying a graph, users have the ability to drag and drop attributes and metrics into drop zones. These drop zones make it easier for the designer to visualize the final graph output. There are drop zone areas for: Categories Series Metrics Consolidated Graph Editor: Several menus for editing and formatting graphs are consolidated into a single editor. This editor combines all settings that w ere previously found in Preferences, Graph Options, Grids and Scales, Titles and Labeling, Format Bar Riser, Series Options, and Formatting. The new Graph Editor presents graph options in an expandable tree structure .
Increased Access to Report Subscriptions
Subscriptions: In the Subscriptions Editor, users can define several different settings for their Page 58 of 260
subscriptions in MicroStrategy Desktop. This editor can be accessed from the File menu on any report or document. Users can adjust their subscriptions to the History List, Mobile subscriptions, or cache updates. My Subscriptions: In the Tools menu, users can now access and edit their report and document subscriptions all together through the My Subscriptions Editor.
Expanded Reporting Capabilities

Sort page-by item s: In the Advanced Sorting options on a report, users can now sort page-by items. Report as Filter: In MicroStrategy Desktop 9.0, report designers can now use a Freeform SQL report or a Query Builder report as a Report as Filter. Save prom pt answ ers: Each user can now save one or more answ ers to a prompt and re-use them any time that prompt is used w ithin a report. Report filter details properties: The display of a reports filter information is now customizable, including the ability to inherit the formatting from the project settings, or to be customized at the report level. Revam ped Threshold Editor: The Threshold Editor has a new look and feel in addition to new enhancements to usability. Users can now copy and paste threshold definitions. Threshold definitions can also be copied across multiple metrics. Users are also provided shortcut thresholds, w hich include highest and low est rank and percentage. Rem ove extra Metrics colum n: A new Desktop feature allow s users to prevent the Metrics column title from appearing w hen the report is executed.
Enhanced Search and Find and Replace

Search: In the Search dialog, users can now search for objects based on the object ID. Find and replace export options: Users can now update export options for a set of reports through the Find and Replace options. Find and replace object dependencies: Users can access advanced options to bulk remove unw anted dependencies that exist w ithin reports or Report Services documents.

Data Mining

Association rules m odel: Create and score association rules models, used to identify items that regularly appear together in transactions (commonly referred to as market basket analysis). Tim e series m odel: Create and score time series models, used to generate forecasts from time-based data. Initial support for PMML 4.0 Training algorithm s: Improvements to decision tree (k-fold cross validation), clustering (percent improvement parameter for optimized cluster models), and logistic regression (improved training performance). Model explanation: MicroStrategy predictive metrics contain additional features that help explain the data mining model, including lift charts, confusion matrices, and variable importance statistics. Statistics: MicroStrategy predictive metrics contain additional descriptive statistics, including data set and ANOVA statistics. Usability: Improved error reporting. Training information is now logged in the model. Improved variable identification during import. Model verification: All model outputs are verified to ensure that results from the deployed model match the results seen during model development. Function Plug-in: .NET version of Function Plug-in Wizard and templates.
Change Journaling
MicroStrategy 9.0 introduces a range of features to support distributed development teams, including change journaling. This capability allow s changes to metadata objects to be automatically tracked and logged into a centralized system to monitor the activities of the disparate development teams. The change journaling system also allow s developers and teams to communicate w ith one another about their changes through a persistent commenting capability.
Comprehensive Internationalization
MicroStrategy 9.0 offers the ability to present every report, dashboard, or OLAP analysis in the local language of each business user view ing the information. This new internationalization capability can support unlimited numbers of languages in both single-byte and double-byte (Asian) character sets. When a user logs on to MicroStrategy 9.0, the BI system reads the users language preferences from their brow ser and dynamically renders reports and dashboards in their preferred language, altering the interface, the number and date formats, and the data to match the language preference.
MicroStrategy Architect allow s users to map their business model into a MicroStrategy metadata from a single interface that can be used to build metadata objects through simple drag-and-drop and right-click operations. The Page 59 of 260
new MicroStrategy Architect streamlines the project modeling experience, making it interactive and visual, thereby drastically reducing the time required to build and deploy complex project models. In addition to providing a single interface that allow s architects to visually map a project model, MicroStrategy Architect has a number of new features to enhance and streamline the project modeling experience. Tables can be dragged and dropped into the project model and attributes and facts can be directly defined on the table by right mouse-clicking on relevant columns. New forms can be defined by dragging a column from a table and dropping them on the attribute. MicroStrategy Architect recognizes table foreign keys and uses advance heuristics to automatically define attributes and link different tables. The System hierarchy as w ell as User Hierarchies can be designed in the same interface.
MicroStrategy Report Services documents and dashboards

MicroStrategy Report Services 9.0 adds new layout capabilities and other features for documents and dashboards. These improvements provide more flexibility w hen designing documents and dashboards, as w ell as more data manipulation on grid reports w hen analyzing documents and dashboards. Other features improve the maintainability of documents and dashboards, as w ell as their underlying datasets. The feature enhancements provided w ith MicroStrategy Report Services 9.0 are listed below : Enhancements to document and dashboard layout: Data can now be displayed and printed horizontally, as w ell as vertically. Multiple document layouts can be merged into one document for an integrated view of data. Each layout functions as a separate document, w ith its ow n grouping, page setup, and so on, but the layouts are generated into a single PDF document. A table of contents can be included in documents and dashboards that are displayed as a PDF. Watermarks can be included to display an image or text in the background of a document. In addition to horizontally oriented text fields, text fields can also be vertically oriented. Filter details formatting is supported. For example, you can define w hether to include view filter information or the attribute name in a report filters details auto text code. New HTML containers can display HTML content. Advanced functions can be included in calculated expressions. Derived metrics and derived elements (both part of OLAP Services) can be included in a document or dashboard. Enhancements to document and dashboard functionality: User hierarchies can be included in a Grid/Graph, w hich displays the low est level attribute available in the filter and template. Derived elements can be created on a Grid/Graph to define custom groupings of attributes elements. Export or preview dashboard in Flash mode is supported. Export to HTML format is supported. Export to multiple w orksheets in Excel is supported. Export of multiple layouts to PDF is supported. Enhanced Links design functionality. Data can be related betw een datasets in documents by managing join relationships betw een datasets. Subtotals can be calculated and displayed for groups and in selectors. Enhancements to document design: A document can be created from an existing report, w hich is displayed as a Grid/Graph on the document. A Grid/Graph can be linked to the original report by adding it to the document as a shortcut. Any changes, such as formatting a metric or changing the graph type, made to a report that is are passed to the Grid/Graph in the document. Templates can be exported using MicroStrategy Desktop. All templates are saved as a Report Services Template (RST) file and can be imported to other projects.
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Introduction to MicroStrategy Desktop
What's new in 9.0.2? Introduction to MicroStrategy Desktop System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Important Notes Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Desktop is the business intelligence softw are component that provides integrated monitoring, reporting, pow erful analytics, and decision support w orkflow on an intuitive Window s-based interface. MicroStrategy Desktop consists of the follow ing sub-components:

Desktop Designer Desktop Analyst Architect Server Administrator
For details about each of these sub-components, see the Installation and Configuration Guide. For information on how to use MicroStrategy Desktop and the tasks you can perform w ith it, refer to the Documentation page for MicroStrategy Desktop. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
Page 61 of 260
System Requirements and Compatibility for MicroStrategy Desktop
What's new in 9.0.2? Introduction to MicroStrategy Desktop System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Important Notes Intellectual Property Notices MicroStrategy Readme Index Hardw are RA M Requirem ent 2 GB or higher
Hardware
Software
Software
Requirements
Microsoft Window s
Operating system
For a list of Window s operating systems that are certified or supported for Desktop, see Operating Systems in the Certified and Supported Configurations page. Microsoft Internet Explorer
Web brow ser
For a list of w eb brow sers that are certified or supported for Desktop, see Web Brow sers in the Certified and Supported Configurations page. Adobe Acrobat Reader and Microsoft Office
Export applications and devices For a list of export applications and export devices that are certified or supported for Desktop, see Export applications and devices in the Certified and Supported Configurations page. Adobe Flash Player Flash Players For a list of Adobe Flash Players that are certified or supported for MicroStrategy Desktop, see Adobe Flash Player in the Certified and Supported Configurations page. For certified metadata and w arehouse ODBC drivers and database platforms, refer to the General Inf ormation Readme - Certified and Supported Configurations page. Note: To obtain the latest information about certified client systems, contact MicroStrategy Technical Support.
Database connectivity Note: These requirements apply only to initial project creation.
Compatibility
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter For the complete MicroStrategy Platform Compatibility and Interoperability specifications, see the Compatibility and Interoperability page of the General Information Readme. Note: MicroStrategy DB2 UDB Cube View s Import Assistant supports IBM DB2 Cube View s 8.1 and 8.2 (after conversion, export to 8.1).
Page 62 of 260
Page 63 of 260
Certified and Supported Configurations for MicroStrategy Desktop
What's new in 9.0.2? Introduction to MicroStrategy Desktop System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Important Notes Intellectual Property Notices MicroStrategy Readme Index The languages listed below represent the operating system locales that MicroStrategy Desktop has been tested on. The follow ing are certified and supported configurations for MicroStrategy Desktop.

Languages Operating systems Web brow sers Export applications and devices Adobe Flash Players LDAP servers IBM DB2 Cube View s
Languages
Certified Languages
English Spanish German French Korean Japanese Italian Sw edish Portuguese (Brazilian) Chinese (Simplified) Chinese (Traditional) Danish Dutch
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Desktop. For information on installing MicroStrategy Desktop successfully on Microsoft Window s, see Installing and Upgrading MicroStrategy Desktop.
Operating System
Certified
Window s Server 2003 Enterprise Edition SP2 (on x86 or x64)
Window s 2003
Window s Server 2003 Standard Edition SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Page 64 of 260
Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s XP Window s Vista Window s XP Professional Edition SP3 (on x86) Window s Vista Business Edition SP2 (on x86 or x64) Window s Vista Enterprise Edition SP2 (on x86 or x64) Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64) Window s Server 2008 Enterprise Edition R2 (on x64) Window s 2008 Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition SP2 (on x64)
Window s 7
Operating System
Supported
Window s XP Professional Edition SP2 (on x64) Window s Vista Business Edition SP1 (on x86 or x64) Window s Vista Enterprise Edition SP1 (on x86 or x64) Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64)
Window s 2008
Web browsers
Web Browser
Microsoft Internet Explorer
Certified
Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0
Web Browser
Supported
Microsoft Internet Explorer 6.0.2 or 6.0.3
Export applications and devices

Export Application
Adobe Acrobat Reader
Certified
Adobe Acrobat Reader 9.3 Adobe Acrobat Reader 8.2 Microsoft Office 2010
Microsoft Office
Microsoft Office 2007 SP2 Microsoft Office 2003 SP3 Microsoft Office 2002 (XP) SP3
Export Application
Supported
Adobe Acrobat Reader 9.1
Adobe Acrobat Reader 8.1 Adobe Acrobat Reader 7.1
Export Device
Certified
Export devices can open a PDF file created by using MicroStrategy to export an object as a PDF. You can load a PDF file exported from MicroStrategy onto an export device in a couple of different w ays. You can connect the export device directly to the machine that stores the PDF to load it onto the export device. You can also email the PDF file to the email account for the export device. Nook Kindle Nook firmw are version 1.4 Kindle firmw are version 2.5.2
Adobe Flash Player Certified Adobe Flash Player

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Adobe Flash Player 10.1
LDAP servers (for LDAP authentication)

For a listing of LDAP servers certified or supported for LDAP authentication through Intelligence Server, see the Intelligence Server Certified and Supported Configurations for LDAP Servers page.
IBM DB2 Cube Views (for MicroStrategy DB2 UDB Cube Views Import Assistant)
Cube Views
IBM DB2 Cube View s 8.1 IBM DB2 Cube View s 8.2
Status
Supported Supported (after conversion, export to 8.1)
Page 66 of 260
Installing and Upgrading MicroStrategy Desktop
What's new in 9.0.2? Introduction to MicroStrategy Desktop System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Important Notes Intellectual Property Notices MicroStrategy Readme Index If you encounter problems during the installation procedure, refer to Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information or contact MicroStrategy Technical Support.
Installing MicroStrategy Desktop

For steps to install MicroStrategy Desktop, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. Notes: Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are installing MicroStrategy Desktop on Window s Vista or later versions, you must install Microsoft's DHTML Editing Control for Applications Redistributable Package. The redistributable package contains files that w ere removed w ith the release of Window s Vista, but are required for MicroStrategy Desktop to w ork properly. For information on this redistributable package and the necessary installation steps, refer to the follow ing link Microsoft site http://w w w .microsoft.com/dow nloads/details.aspx?FamilyId=B769A4B8-48ED41A1-8095-5A086D1937CB&displaylang=en. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to the lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site.

Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of Desktop. Note: C:\Program Files\MicroStrategy\Product Name is the default folder. If installed over previous versions of the product, the folder remains the same. Directory \MicroStrategy\Desktop \MicroStrategy\Desktop\Images \Program Files\Common Files\MicroStrategy\Log Contents MicroStrategy Desktop root directory Custom images used by the Desktop application Log directory, for diagnostics output
Upgrading MicroStrategy Desktop

To benefit from the latest functionality available in this version of MicroStrategy Desktop, an administrator must upgrade the system:
Uninstalling MicroStrategy Desktop

For details about uninstalling MicroStrategy Desktop, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
Page 67 of 260
Product Documentation for MicroStrategy Desktop
What's new in 9.0.2? Introduction to MicroStrategy Desktop System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Important Notes Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Desktop, see the Documentation page for MicroStrategy Desktop. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues for MicroStrategy Desktop
For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
To view a listing of all know n or pre-existing issues in the MicroStrategy 9 platform, see Tech Note TN5800-90X0001.Issues listed in this Tech Note may have been resolved in a Service Pack release. Issues that have a prefix of S (S#####) are customer cases that can be tracked though MicroStrategy Technical Support. Those prefixed w ith T (T#####) are MicroStrategy's internal issues. Internal issue numbers do not correlate to customer case numbers. T171193: The Import Assistant only supports XML definitions w here all the tables have the same "tableSchema" and the same "schema" in the Cube View s XML.
Resolved issues
For a complete list of all the issues resolved in this MicroStrategy 9.0.2 release, consult the Know ledge Base technical note TN34250.
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Important Notes for MicroStrategy Desktop

Data Mining Services
Support is provided for the follow ing models: Cluster, General Regression, Neural Netw ork, Regression, Decision Tree, Ruleset, Support Vector Machine and Mining Models. Models compliant w ith PMML v2.1, v3.0 and v3.1 are fully supported. PMML models version PMML 2.0 can be supported only if any DTD (Document Type Definition) references are removed from the PMML. This can be accomplished by commenting out the DOCTYPE element. Models based on other previous versions of the PMML standard may w ork but this has not been verified internally. Distribution-based Cluster Models w ithout center fields are not supported in this release. When executing a Training report on an Intelligence Server installed on UNIX, results may differ slightly from the same report run on an Intelligence Server installed on Window s. This is due to the differing mechanics of the operating systems and does not affect the overall accuracy of the results. The Model View er currently supports view ing the follow ing models: Cluster, General Regression, Neural Netw ork, Regression, Decision Tree and Mining Models. In the Japanese environment, the Model View er is unable to view General Regression and Regression models.
Page 70 of 260
Intellectual Property Notices for MicroStrategy Desktop
What's new in 9.0.2? Introduction to MicroStrategy Desktop System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Important Notes Intellectual Property Notices MicroStrategy Readme Index Graph Generation Engine Copyright 1998-2010 Three D Graphics, Inc. All rights reserved. Actuate Formula One. Copyright 1993-2010 Actuate Corporation. All rights reserved. Portions of XML/XSL processing Copyright 1999-2010 The Apache Softw are Foundation. All rights reserved. DataDirect Technologies Corp. Copyright 1991-2010. DataDirect Technologies Corp. All rights reserved. This product contains redistributable components copyrighted by Microsoft. All rights reserved. This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Desktop
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What's New in MicroStrategy Enterprise Manager 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Enterprise Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
MicroStrategy 9.0.2 includes minor enhancements to further improve the stability and usability of Enterprise Manager.

For a list of all the issues resolved in this MicroStrategy release, consult the Know ledge Base technical note TN34250 .
New in 9.0.1m
MicroStrategy Enterprise Manager 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.1
MicroStrategy Enterprise Manager 9.0.1 includes the follow ing enhancements: Ability to track unread History List subscriptions to determine w hich History List subscriptions are not in use. New reports and dashboards: New reports provide analysis for projects, reports, documents, users, deliveries, and History Lists. New reports to find and delete unused objects w ith Command Manager. New dashboards provide analysis for reports, documents, users, and projects, as w ell as an introduction to Enterprise Manager. Support for Sybase ASE as a repository for statistics information.
New in 9.0.0
MicroStrategy Enterprise Manager 9.0.0 includes the follow ing new features and enhancements:
About MicroStrategy, Inc.
1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
Updated design for all reports and dashboards provides a consistent look and feel for Enterprise Manager. New Report Services dashboards provide an introduction to the various analysis areas. Reporting on prompt answ er statistics improves understanding of w hat data users are looking at. This insight can be used to optimize report design. New reports highlight the usage and success of Intelligent Cubes and Distribution Services subscriptions. Reporting on performance counter data displays MicroStrategy project usage in the context of other computer resources. Project- and Intelligence server-level governing settings. Infrastructure improvements designed to improve reporting performance: Use of parameterized insert statements improves the performance of logging statistics and data migration. Improved indexing of fact and statistics tables. Database partitioning is supported, w hich in some cases results in dramatic performance increases of up to 3000%
Page 72 of 260
Introduction to MicroStrategy Enterprise Manager
What's new in 9.0.2? Introduction to MicroStrategy Enterprise Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Enterprise Manager is a comprehensive tool designed to measure the success of MicroStrategy implementations. Enterprise Manager consists of a MicroStrategy project that reports on MicroStrategy operational statistics. It includes a configuration console, a packaged data w arehouse, a data load process that transforms the platform statistics to the data w arehouse, and the project metadata. The Enterprise Manager project contains about 115 attributes, over 350 metrics, and more than 150 reports. A comprehensive data dictionary can be used as the basis for creating customized analytics to meet administrative reporting requirements. Enterprise Manager is structured into four areas of analysis.
User Analysis
Project managers can determine user adoption as w ell as their behavior on the system. Reports focused on user analysis provide details on w hich users employ custom functionality such as drilling and ad-hoc reports, as w ell as w hich reports are preferred by certain users or user groups.
Project Analysis
Project managers can obtain a detailed understanding of their projects. Reports focused on project analysis list how many reports, documents, and other objects currently exist in projects. Analysis of these objects can determine w hich objects are used regularly, and w hich users are actively contributing to the project.
Operational Analysis
System administrators gain an understanding of the operational behavior of the BI system. Reports focused on operational analysis identify error conditions, manage peak usage times by ensuring availability of sufficient system resources, and determine w hether your resources are used effectively. Dashboards display grow th rates and predict required upgrades.
Performance Analysis
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter Developers gain tuning insights to improve project performance. Enterprise Manager provides detailed level tuning data for individual reports, Intelligent Cubes, scheduled operations, and all other parts of the MicroStrategy platform. For information on how to use these products and the tasks you can perform w ith them, refer to the Documentation page for MicroStrategy Enterprise Manager. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
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System Requirements and Compatibility for MicroStrategy Enterprise Manager

What's new in 9.0.2? Introduction to MicroStrategy Enterprise Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index Requirem ent Enterprise Manager RAM Minim um 512 MB RAM - Recom m ended Disk Space 1 GB 1 GB Processors x86 or x64 compatible
Hardware
Software
Software
Requirements
Microsoft Window s
Operating system
For a list of Window s operating systems that are certified or supported for Enterprise Manager, see Operating Systems in the Certified and Supported Configurations page. Microsoft Internet Explorer
Web brow ser
For a list of w eb brow sers that are certified or supported for Enterprise Manager, see Web Brow sers in the Certified and Supported Configurations page. For a list of databases that are certified or supported for an Enterprise Manager w arehouse, see Databases (Enterprise Manager Warehouse) in the Certified and Supported Configurations page. Open Database Connectivity (ODBC) and ODBC drivers for the metadata and w arehouse platforms to be used. Note: This is only required for upgrading or duplicating your project.
Database for Enterprise Manager w arehouse
A project source is required to run MicroStrategy Enterprise Manager and connect to a metadata repository. MicroStrategy Desktop and MicroStrategy Enterprise Manager can be installed on the same machine, or on different machines.
See the Compatibility and Interoperability section below for additional requirements. About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza
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Note: To obtain the latest information about certified client systems, contact MicroStrategy Technical Support.
Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
For the complete MicroStrategy platform compatibility and interoperability specification, see the Compatibility and Interoperability page of the General Information Readme. To obtain the latest compatibility information, contact MicroStrategy Technical Support.
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Certified and Supported Configurations for MicroStrategy Enterprise Manager

What's new in 9.0.2? Introduction to MicroStrategy Enterprise Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index The follow ing are certified and supported languages, operating systems, and softw are for MicroStrategy Enterprise Manager, as w ell as databases for the Enterprise Manager w arehouse:

Languages Operating System Database (Enterprise Manager Warehouse) Web brow ser
Languages
The languages listed below represent the operating system locales that MicroStrategy Enterprise Manager has been tested on.
Certified Languages
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Enterprise Manager.
Operating System
Certified
Window s 2003
Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2008 Enterprise Edition R2 (on x64)
Window s 2008
Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition SP2 (on x64)
Operating System
Window s 2008
Supported
Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64)
Operating System
Supported for demonstration purposes only

Window s XP Professional Edition SP3 (on x86) Window s Vista Business Edition SP1 (on x86) Window s Vista Business Edition SP2 (on x86 or x64) Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64)
Window s 7
Database (Enterprise Manager warehouse)

For ODBC drivers certified for the databases listed below , see the General Information Readme Certified and Supported Configurations.
Certified Databases
IBM DB2 UDB for Linux, UNIX, & Window s 9.5 w ith Fix Pack 5 IBM DB2 UDB for Linux, UNIX, & Window s 9.7 w ith Fix Pack 1 Microsoft SQL Server 2000 SP3/SP3a/SP4 Microsoft SQL Server 2005 SP1/SP2/SP3 Microsoft SQL Server 2008 SP1/2008 R2 Oracle 10g and 10gR2 Partitioning is supported for the Oracle Standard Edition of these database platforms. Oracle 11g and 11gR2 Partitioning is supported for the Oracle Standard Edition of these database platforms. Sybase ASE 15 Sybase ASE 15.5 Teradata V12 Teradata V13
Supported Databases
IBM DB2 UDB for Linux, UNIX, & Window s 9.1 w ith Fix Pack 9 Sybase ASE 12.5 Teradata V2R6.2.x Oracle 9i and 9iR2
Partitioning is supported for the Oracle Standard Edition of these database platforms.
Web browser
Web Browser Certified
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Web Browser
Supported
Microsoft Internet Explorer 6.0.2 and 6.0.3
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Installing and Upgrading MicroStrategy Enterprise Manager
Installing MicroStrategy Enterprise Manager

For steps to install MicroStrategy Enterprise Manager, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. Notes:

If you encounter problems during the installation procedure, refer to General Inf ormation Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for MicroStrategy Enterprise Manager or contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of Enterprise Manager. Note: C:\Program Files\MicroStrategy\Product Name is the default folder. If installing over previous versions of the product, the folder remains the same. Directory \MicroStrategy\Enterprise Manager Contents MicroStrategy Enterprise Manager root directory
Upgrading MicroStrategy Enterprise Manager
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter To benefit from the latest functionality available in this version of MicroStrategy Enterprise Manager, an administrator must upgrade the MicroStrategy system, including Enterprise Manager and Intelligence Server. For the steps to upgrade an Enterprise Manager environment, follow the instructions provided in the MicroStrategy Tech Note TN6400-900-0001. Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading.
Uninstalling MicroStrategy Enterprise Manager

For details about uninstalling MicroStrategy Enterprise Manager, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Enterprise Manager
What's new in 9.0.2? Introduction to MicroStrategy Enterprise Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Enterprise Manager, see the Documentation page for MicroStrategy Enterprise Manager. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues and Troubleshooting for MicroStrategy Enterprise Manager
What's new in 9.0.2? Introduction to MicroStrategy Enterprise Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base.If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
Resolved issues

Enterprise Manager
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter T126910 - The minimum page size in the table space for DB2 must be at least 8192K. T144703 - The report "Session Duration Analysis" returns a Query Engine error in Oracle w ith the MERANT Driver. If you run A LTER SESSION SET NLS_DA TE_FORMA T = 'MM-DD-YYYY' before selecting from the view , it executes correctly. T148177 - Ranking does not w ork in DB2 version 6.1 for the report "Top 10 Longest Executing Reports". The SQL statement failed because of a non-severe system error. Subsequent SQL statements can be processed. The reason w as "Rank order input must be simple QNC". SQLSTATE=58004

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Important Notes for MicroStrategy Enterprise Manager
Server statistics tables must be created before the Project Mover transfers the project to the destination repository. All Enterprise Manager tables should be created in the same table space as the server statistics tables. For double-byte languages in Oracle, it is essential that the Enterprise Manager metadata is created using the double-byte script in Configuration Wizard. If the metadata is created during transfer in the Enterprise Manager Console, the incorrect SQL script is used. Intelligence Server statistics about drill operations are only supported for 4-tier clients. Enterprise Manager w arehouse tables w ill no longer include N-datatypes for Oracle. Refer to Tech Note TN6400-8x-0325 for details. To track tw o different servers w ith one Enterprise Manager project, both servers must log statistics to the same set of statistics tables. It is recommended that the transaction log is three times the size of the original statistics data for the initial load. It is recommended that database statistics are updated from the console after a data load to improve reporting performance on the database side. This can be done only for DB2 version 8.2.2 or later, SQL Server, Oracle, and Teradata.
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Intellectual Property Notices for MicroStrategy Enterprise Manager
What's new in 9.0.2? Introduction to MicroStrategy Enterprise Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index This product contains Actuate Formula One. Copyright 1993-2010 Actuate Corporation. All rights reserved. This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Enterprise Manager:

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What's New in MicroStrategy Integrity Manager 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Integrity Manager 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.2
MicroStrategy 9.0.2 includes minor enhancements to further improve the stability and usability of Integrity Manager.

New in 9.0.1m
New in 9.0.1
MicroStrategy 9.0.1 includes minor enhancements to further improve the stability and usability of Integrity Manager.
New in 9.0.0
Integrity Manager 9.0 introduces the features listed below :
Use personal prompt answers to automatically resolve prompts in Integrity Manager

Personal prompt answ ers are default prompt answ ers that are saved for individual MicroStrategy users. Integrity Manager automatically resolves prompts using personal prompt answ ers as part of the collection of prompt resolution strategies. This prompt resolution strategy is automated for test execution efficiency. It also provides users w ith the ability to specify prompt answ ers for each prompt in each report prior to running an Integrity Manager test.
Answer prompts manually for reports in Integrity Manager tests

Integrity Manager tests can be configured to require manual prompt entry and resolution. This configuration can be supported by taking tw o steps prior to running an Integrity Manager test. Integrity Manager must be configured to use personal prompt answ ers to resolve prompts and any existing personal prompt answ ers must be deleted. When the test is run, the Integrity Manager user is prompted, via the MicroStrategy Web prompt resolution interface, to manually answ er prompts and submit them as prompt answ ers for the Integrity Manager test. These prompt answ ers are saved as the Integrity Manager users personal prompt answ ers. Additionally, Integrity Manager tests can use existing personal prompt answ ers and only require manual prompt answ ers w hen reports contain prompts that have no available personal prompt answ ers.
Customize prompt resolution strategies

Integrity Manager tests can be configured to automatically resolve prompts using the prompt resolution strategies below . Users can select w hich of the prompt resolution strategies to use (multiple prompt resolution strategies can be used), and w hich order they should be applied. In Integrity Manager 9, the different prompt resolution strategies are:

Personal prompt answ ers (new in Integrity Manager 9). Default object answ ers. Integrity Manager user-defined prompt answ ers. Integrity Manager internal answ ers (using Integrity Manager advanced prompt resolution logic).
Compare PDF output for reports and documents

Integrity Manager can execute and compare PDF output of reports and documents. The PDF output of a report or document displays the data, any graphs, all grid formatting, and all additional formatting. This represents the true
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appearance of the report or document as seen w hen it is exported to PDF. A range of options are available to control execution and generation of the PDF output, including:

Scaling (font size adjustment, and fit-to-page) Print the grid and graph on the same page (enable, disable, or use default) Orientation (portrait, landscape, or use default) Print cover page (w ith or w ithout report details, and the location of the cover page)
Ability to refresh one or more reports and documents

When view ing Integrity Manager results, users can select one or more reports or documents to be refreshed. Users can multi-select objects that w ere executed and refresh their results, all w ithin the same test. This is useful w hen reports are found w hich have unmatched report output. Users can then apply changes to the BI system (for example, setting different SQL optimizations, changing data w arehouse aggregation options or tables, and so on) and refresh only those reports w hich previously returned unmatched output. The new report and document output is updated to the results stored for use as a baseline. This is useful for updating existing baselines. Users can refresh one or more reports and documents to update the report or document output in previously generated baselines w ith the latest data, w ithout having to re-run the entire Integrity Manager test.
Integration with notes

New in the MicroStrategy 9 platform, notes are used to track additional information about reports and documents. In Integrity Manager, users can view , add, and edit notes attached to reports or documents. Integrity Manager connects to Intelligence Server and retrieves the latest version of the notes for the report or document. Notes submitted in Integrity Manager are added to the report and document notes stored in the metadata, and are view able across the MicroStrategy 9 platform.
Save color-coded SQL differences to an HTML file to share with other users
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter In Integrity Manager 9, the SQL files are generated in HTML format to include highlighted differences in the SQL output. This is useful w hen sharing the results w ith other non-Integrity Manager users. The Integrity Manager administrator can view the SQL differences in the Integrity Manager interface, and share the SQL output and highlighted differences w ith any users via the HTML file. The HTML output contains dynamic links to all Integrity Manager test output, including HTML formatted SQL output.
Support for Intelligent Cubes and data marts

Compare SQL output for Intelligent Cubes. Compare SQL output for data mart reports. Highlight specific differences in the SQL output of Intelligent Cubes or data mart reports.
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Introduction to MicroStrategy Integrity Manager
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index Common Business Intelligence ecosystem changes that require report and data validation include:

MicroStrategy Integrity Manager automatically review s the integrity of data across an organizations Business Intelligence (BI) system, verifying that MicroStrategy BI reports and documents use reliable data. MicroStrategy Integrity Manager reduces the need for resource-intensive manual testing by running and comparing versions of reports and documents after data updates and throughout the BI development cycle, thereby automating regression testing. Data inconsistencies can be captured much sooner in the development cycle, saving time in report testing, end user support, and issue resolution. With MicroStrategy Integrity Manager, companies can increase the scope, effectiveness, and accuracy of their data validation efforts, and free developers to focus on content creation rather than manual testing. The comparison output can be analyzed in MicroStrategy Integrity Manager, and as HTML and XML summary files that are generated to provide easy result distribution to other users.
Data Warehouse Loads and ETL processes MicroStrategy BI Project Migrations Softw are Upgrades Database Optimizations
Features
For an overview of the features of Integrity Manager introduced in MicroStrategy 9.0.2, see What's new in Integrity Manager 9.0.2.
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System Requirements and Compatibility for MicroStrategy Integrity Manager
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index Follow ing is a list of the hardw are requirements supported for MicroStrategy Integrity Manager. Refer to the Integrity Manager Certified and Supported Configurations for information on the operating system requirements. The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. For a list of operating systems that are certified and supported for Integrity Manager, see Operating Systems in the Certified and Supported Configurations page.
Integrity Manager for Windows

Hardware
CPU Architecture RA M Available hard drive space
Requirement
x86 or x64 compatible 2 GB and higher 1 GB and higher
Software
Requirement
Microsoft Excel is required to compare Excel output of reports and documents.
Excel comparison application
For a list of Microsoft Excel versions that are certified or supported for Integrity Manager, see Excel comparison applications in the Certified and Supported Configurations page.
Integrity Manager for Sun Solaris

Hardware
CPU Architecture RA M Sw ap Space Available hard drive space
Requirement
SPARC platf orms 2 GB and higher 2 GB and higher 2 GB and higher
Integrity Manager for IBM AIX

Hardware
Requirement
IBM POWER Architecture 2 GB and higher 2 GB and higher 2 GB and higher
Integrity Manager for Red Hat and SUSE Linux

Hardware Requirement
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x86-64 compatible 2 GB and higher 2 GB and higher 2 GB and higher
Integrity Manager for HP-UX

Hardware
Requirement
Intel Itanium 2 GB and higher 2 GB and higher 2 GB and higher
Interoperability
MicroStrategy Integrity Manager is meant to be run as a testing tool against current and earlier versions of MicroStrategy Intelligence Server. Therefore, Integrity Manager 9.0.2 can be run against all versions of Intelligence Server.
Be aw are that Integrity Manager is only certified to run against Intelligence Server versions that are currently supported by MicroStrategy. Refer to the Product Support Expiration Schedule for a list of supported and expired MicroStrategy releases.
Compatibility
For the complete MicroStrategy Platform Compatibility and Interoperability specifications, see the Compatibility and Interoperability page of the General Information Readme.
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Certified and Supported Configurations for MicroStrategy Integrity Manager
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index The follow ing are certified and supported configurations for MicroStrategy Integrity Manager. For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations page of the General Information Readme.
Languages
The languages listed below represent the operating system locales that MicroStrategy Integrity Manager has been tested on.
Certified Languages
English Spanish German French Korean Japanese Italian Sw edish Portuguese (Brazilian) Chinese (Simplified) Chinese (Traditional) Danish Dutch
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for Integrity Manager. Integrity Manager does not have to be installed on the same machine as Intelligence Server. You can install Integrity Manager on a separate machine and run Integrity Manager tests as a client application. All UNIX and Linux operating systems are 64-bit.
Operating System Certified

Window s Server 2003 Standard Edition SP2 (on x86 or x64) Window s 2003 Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s XP Window s Vista Window s XP Professional SP3 (on x86) Window s Vista Business Edition SP2 (on x86 or x64)
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Window s Vista Enterprise Edition SP2 (on x86 or x64) Window s 7 Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64) Window s Server 2008 Enterprise Edition R2 (on x64) Window s 2008 Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition SP2 (on x64) Solaris 9.x (on SPARC) Sun Solaris 9.x Sun-recommended Patch Cluster dated 09/11/2008 (kernel patch 122300-31) or later. Solaris 10.x (on SPARC) Sun Solaris 10.x Sun-recommended Patch Cluster dated 08/11/2009 (kernel patch 141414-08) or later. SUSE Linux Enterprise Server 11 SUSE Linux Enterprise Server 11.x (on x86-64) Red Hat Enterprise Linux 5 is defined as support for versions 5.2, 5.3, and 5.4 for the follow ing editions: Red Hat Enterprise Linux 5.2, 5.3, and 5.4

To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5 or AP 5 install media. Oracle Enterprise Linux Oracle Enterprise Linux (on x86-64) distributed through the Oracle Unbreakable Linux program. AIX 5L Version 5.3 (on IBM POWER Architecture) IBM A IX 5.3 Technology Level 10, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher. AIX 6.1 (on IBM POWER Architecture) IBM A IX 6.1 Technology Level 1, w ith the follow ing filesets: bos.rte.libc 5.3.9.3 or higher, XL C/C++ Runtime V10.1.0.2 for AIX (xlC.aix50.rte), bos.perf.libperfstat 5.3.9.1 or higher. HP-UX 11i v2 (on Intel Itanium) HP-UX 11iv2 Base Quality Pack Bundle for HP-UX 11i v2 dated December 2007. HP-UX 11i v3 (on Intel Itanium) HP-UX 11iv3 Base Quality Pack Bundle for HP-UX 11i v3 dated September 2008.
Operating System Supported

Window s XP Window s Vista Window s XP Professional Edition SP2 (on x64) Window s Vista Business Edition SP1 (on x86 or x64) Window s Vista Enterprise Edition SP1 (on x86 or x64) Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64) SUSE Linux Enterprise Server 10 Patchlevel 2 (on x86-64) Red Hat Enterprise Linux 5.5 is defined as support for the follow ing editions:

Window s 2008 SUSE Linux Enterprise Server 10
You must also install the ksh version dated March 9, 2010 (2010-03-09). To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5.5 or AP 5.5 install media.
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AIX 5L Version 5.3 (on IBM POWER Architecture) IBM A IX 5.3
Technology Level 9, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher.
Excel comparison applications
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter Microsoft Excel
Excel Comparison Applications
Certified
Microsoft Excel 2010 Microsoft Excel 2007 SP2 Microsoft Excel 2003 SP3 Microsoft Excel 2002 (XP) SP3
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Installing and Upgrading MicroStrategy Integrity Manager
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index
Installing MicroStrategy Integrity Manager

For steps to install MicroStrategy Integrity Manager, see the Installation and Configuration Guide. Notes: Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to the lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site. To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products on Red Hat Enterprise Linux and Advanced Platform 5.2, 5.3, 5.4, or 5.5, you must install the libXp1.0.0-8.x86_64.rpm package included w ith your Linux install media. If you are using Red Hat Enterprise Linux 5.5, you must also install the ksh version dated March 9, 2010 (2010-03-09). Integrity Manager does not have to be installed on the same machine as Intelligence Server. You can install Integrity Manager on a separate machine and run Integrity Manager tests as a client application.

If you encounter problems during the installation procedure, refer to Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information or contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of Integrity Manager.
Note: C:\Program Files\MicroStrategy\Product Name is the default folder. If installed over previous versions of the product, the folder remains the same. Directory Contents MicroStrategy Integrity Manager root directory. Also serves as the default folder w here Integrity Manager files are saved.
\MicroStrategy\Integrity Manager
Upgrading MicroStrategy Integrity Manager

Before upgrading any MicroStrategy products, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading.
Uninstalling MicroStrategy Integrity Manager

For details about uninstalling MicroStrategy Integrity Manager, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Integrity Manager
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. The MicroStrategy System Administration Guide provides information on how to use MicroStrategy Integrity Manager as an automated report comparison tool. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues for MicroStrategy Integrity Manager
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index For a complete list of all the issues resolved in this MicroStrategy 9 release, consult the Know ledge Base technical note TN34250. For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below , contact Technical Support.
Known issues
Resolved issues
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Intellectual Property Notices for MicroStrategy Integrity Manager
What's new in 9.0.2? Introduction to MicroStrategy Integrity Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
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What's New in MicroStrategy Intelligence Server 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
MicroStrategy Intelligence Server 9.0.2 includes several feature and performance enhancements. For information on these enhancements as w ell as enhancements to the optional add-on capabilities that are integrated into and run on the same machine as the MicroStrategy Intelligence Server, refer to the follow ing information:

MicroStrategy Intelligence Server MDX cube sources integration MicroStrategy OLAP Services MicroStrategy Report Services MicroStrategy Distribution Services
MicroStrategy Intelligence Server

LDAP attributes can be used to create filters and security filters. You can now control how multiple conflicting security filters are applied to a user or group. Updated privilege behavior to support a linguist role. Users granted this role can translate metadata objects but cannot modify the object definition. New database platform support for MicroStrategy 9.0.2: Aster Data nCluster 4.0.2 and 4.5. Hadoop Hive 0.5. IBM DB2 UDB f or i 7.1 Infobright 3.4.x. Microsoft SQL Server 2008 R2. Paraccel 2.5. Sybase IQ 15.2. Vertica 4.0.x. Hyperion Oracle Essbase 11.

MDX cube sources integration
IBM Cognos TM1 has been added as a supported MDX cube source.
MicroStrategy OLAP Services

MicroStrategy OLAP Services 9.0.2 includes various feature and performance enhancements, as described below : Perform ance enhancem ents for 9.0.2
Enhanced performance for the execution of any regular report that can use dynamic sourcing to find a Intelligent Cube to supply its data.
New features and enhancem ents Reports can use dynamic sourcing to access Intelligent Cubes that include nested aggregations. To support this behavior, the inner metric and the attributes used for the nested-aggregation must be present in the Intelligent Cube. Reports can use dynamic sourcing to access Intelligent Cubes that include non-aggregatable metrics. To support this behavior, the metric and the attributes used for non-aggregation must be present in the Intelligent Cube. Intelligence Server memory can be conserved by defining w hether or not Intelligent Cubes are loaded into memory immediately after being published. Report Services documents that include an Intelligent Cube as a dataset can be successfully executed in a clustered environment.
MicroStrategy Report Services

MicroStrategy Report Services 9.0.2 includes various feature and performance enhancements, as described below : Perform ance enhancem ents for 9.0.2
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Express Mode, explained in the list of new features and enhancements below , allow s caching of document layouts w ithin the w eb brow ser.
New features and enhancem ents
Report Services documents that are exported to Flash can use PDF format, in addition to MHT format. This functionality can be applied for all Report Services documents in a project. Both formats retain the full Flash interactivity of the document. You can define how the target of a selector displays w hen the document is executed. For example, the target can display all the items in the selector, or only a specific number of items. Report Services documents that include an Intelligent Cube as a dataset can be successfully executed in a clustered environment. MicroStrategy Web also includes the follow ing enhancements to Report Services: View Mode in MicroStrategy Web is now named Express Mode. The Express Mode also features the follow ing enhancements: Sort and pivot objects on a Grid/Graph. Sw itch betw een displaying a Grid/Graph as a grid, graph, or grid and graph. Open links on a Grid/Graph. Interact w ith selectors. Supported in Full Screen mode only. Access links on the document using the Link Editor. Enhanced performance of view ing and interacting w ith Report Services documents and dashboards. You can open links to other reports and Report Services documents that have been added to the Grid/Graph of a MicroStrategy w idget. This is supported for the Microchart, Heat Map, Interactive Bubble Graph, and Data Cloud w idgets. The Microcharts w idget has been enhanced to include a tree view , aggregated spark line graphs, and aggregated bullet graphs. Support for defining the color for a selected item in a selector, w hen view ed in MicroStrategy Web. Support for defining the color for the background of cells in a Grid/Graph that are the current selection of a selector. This color is displayed only w hen view ing documents and dashboards in Express Mode through MicroStrategy Web. Support for defining the color for grid-based, link bar, drop-dow n, and listbox selectors in Flash Mode. Additional analysis such as drilling, sorting, pivoting, linking, and so on can be used in Flash Mode for Report Services documents and dashboards. This support includes: Linking to other documents or reports. Drilling to other objects contained w ithin the Grid/Graph's dataset report. Sorting data in the Grid/Graph. Advanced sorting, using multiple sorting criteria. Filtering, by selecting attribute elements or defining a condition on a metric using top, bottom, equals, less than, or greater than. Grouping by selected attributes. When a user groups by an attribute, that attribute is moved to the far left of the row or top of the column, the Grid/Graph is sorted by the attribute, and row or column header cells are merged. Pivoting objects w ithin the Grid/Graph, w hich includes changing the relative position of a row or a column, changing a row into a column, or changing a column into a row . Removing and adding objects to the Grid/Graph. Only objects in the Grid/Graph's dataset report can be added to the Grid/Graph. Widget support: The follow ing w idgets can be configured to take advantage of the iPhone device: RSS w idget. The follow ing w idgets can be configured to take advantage of the iPad device: Time Series w idget. Microcharts w idget. Map w idget. The map w idget, w hich can be used w ith iPhone and iPad devices, includes a new map marker style referred to as dynamic bubble: The size of the dynamic bubble marker on the map is relative to the metric value associated w ith the location. This can provide quick analysis such as comparing inventory levels for various distribution centers at a glance. You can change the color of the dynamic bubble markers by defining a threshold on the metric. This can allow you to quickly analyze trends such as high employee turnover for various corporate locations.
MicroStrategy Distribution Services

MicroStrategy Distribution Services 9.0.2 includes various feature and performance enhancements, as described below . Perform ance enhancem ents for 9.0.2
Performance has been improved for: Bulk exports. Large email and file subscriptions. Page 97 of 260
New features and enhancem ents

Support for Report Services dynamic dashboards by embedding Flash in PDF documents. Support for cache update subscriptions.

New in 9.0.1m
MicroStrategy Intelligence Server 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.

MicroStrategy Report Services 9.0.1m includes various feature enhancements, as described below . Portable docum ents: Portable documents allow you to deploy out-of-the-box documents to your project by reconciling the documents content to your ow n project objects. For example, you can use a document or dashboard from the MicroStrategy Tutorial project or any of the Analytical Modules in your ow n project. A portable document contains all the design of the document w ithout the data, allow ing you to copy documents betw een projects, even w hen the projects do not have the same metadata. For instructions on creating and reconciling portable documents, see the Report Services Document Creation Guide. MicroStrategy Web includes the follow ing enhancements to Report Services: New Report Services document templates to speed the development of iPhone and iPad documents. Widget support: The follow ing w idgets can be configured to take advantage of the iPhone device: Interactive Grid w idget, w hich displays data in a compact tabular layout. Time Series w idget, w hich displays data in a line graph over a specific period of time. Map w idget, w hich allow s users to search and view information for locations on a map.
New in 9.0.1
MicroStrategy Intelligence Server 9.0.1 includes several feature and performance enhancements. For information on these enhancements as w ell as enhancements to the optional add-on capabilities that are integrated into and run on the same machine as the MicroStrategy Intelligence Server, refer to the follow ing information:

Performance enhancements for 9.0.1 MicroStrategy Intelligence Server MDX cube sources integration MicroStrategy OLAP Services MicroStrategy Report Services MicroStrategy Distribution Services

MicroStrategy 9.0.1 includes several performances enhancements to the MicroStrategy 9.0.x line. Performance enhancements to Intelligence Server components include:

Size reduction for MicroStrategy objects in the metadata. Support of parameterized selection for faster retrieval of metadata objects. Enhanced metadata table structure for better support of metadata-intensive operations. New object lock table for faster lock and unlock operations in the metadata. Improved table indexes and bind variable techniques for faster metadata access. Direct schema loading for improved project loading performance. Significant enhancements to improve performance of add-on capabilities including: OLAP Services Report Services Distribution Services
MicroStrategy Intelligence Server

New support for Kerberos authentication for J2EE application servers. Improved dashboard caching capabilities allow administrators to create dashboard caches using administrative schedules. New support for operating systems described in Certified and Supported Configurations for MicroStrategy Intelligence Server.

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Enhanced database platform support : ODBC connectivity has been upgraded to DataDirect 6.0, w hich includes the bundling of Greenplum ODBC drivers, fully-developed PostgreSQL ODBC drivers, and a new MySQL ODBC driver that supports MySQL 5.1 on all platforms. New database platform support for MicroStrategy 9.0.1: Greenplum 3.3 HP Neoview 2.4 IBM DB2 UDB 9.7 MySQL 5.1 Netezza 4.6 Netezza 5.0 PostgreSQL 8.4 Sybase IQ 15 and 15.1 Teradata 13
MDX cube sources integration

Microsoft Analysis Services 2008 has been added as a supported MDX cube source. Element searches can be executed against MDX cube sources w hen answ ering prompts. Support is added for exchanging the connection and login information to an MDX cube schema. This can be achieved by using a different database instance to connect to and analyze an MDX cube schema. MicroStrategy Web also includes the follow ing enhancements to MDX cube source integration: Existing prompts can now be added to an MDX cube report during report creation in MicroStrategy Web.


MicroStrategy OLAP Services 9.0.1 includes various feature and performance enhancements, as described below . Perform ance enhancem ents for 9.0.1 Intelligent Cube performance has been enhanced by reducing the memory size that Intelligent Cubes require. A new Intelligent Cube normalization technique, referred to as direct loading, provides a performance improvement w hen publishing Intelligent Cubes. Performance for reports that connect to Intelligent Cubes has been improved through enhanced aggregation and filtering techniques. Various enhancements have improved the performance and response time for the concurrent use of reports that connect to Intelligent Cubes.

New features and enhancem ents Intelligent Cubes as datasets: Report Service documents can now directly access an Intelligent Cube as a dataset for a document. Dynam ic sourcing enhancem ents for Intelligent Cubes: Transformation metrics that can be resolved in an Intelligent Cube are supported for dynamic sourcing, w hich can lead to an increased percentage of reports hitting the Intelligent Cube instead of executing on the w arehouse. Dynamic sourcing log files such as the Intelligent Cube parse log, report parse log, mismatch log, and extended mismatch log can be displayed in the SQL View of reports. This makes it easier for report designers to determine w hy a report is not eligible for dynamic sourcing. The report can then be modified so that it is eligible for dynamic sourcing.

MicroStrategy Report Services 9.0.1 includes various feature and performance enhancements, as described below . Perform ance enhancem ents for 9.0.1 Report Services documents and dashboards can now take advantage of improved performance through the direct use of Intelligent Cubes as datasets. Additional enhancements have been made to increase the performance of both creating and view ing Report Services documents. Enhancements w ere added to the performance of PDF exporting for multi-layout Report Services documents and large documents that include page-by capability. MicroStrategy Web also includes the follow ing enhancements to Report Services: Improvements to the implementation of Report Services document caches, w hich can improve performance by allow ing commonly used Report Services documents to utilize the document cache more often. Support has been added to allow for incremental retrieval and on demand loading of various Report Services document data in DHTML mode, w hich improves initial execution performance.
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Filtering Selectors: Previously, selector controls w ithin documents alw ays sliced the results of their targets after the final view of the target w as generated. Filtering selectors are a new type of selector w hereby the users selections are applied to the target before the final results are calculated. As a result, grids and graphs targeted by filtering selectors dynamically aggregate metric values across multiple elements in a selection w hen the selectors source attribute is not on the target grid/graph. Ability to qualify on m etrics in the view filter in Report Services docum ents: The view filter definition of grids and graphs used in Report Services documents can now include conditions based on metrics. This provides document designers additional flexibility w hen creating a document. Autom atic target definitions for selector controls: To simplify the design process w hen creating a new Report Services document, documents can now automatically define and maintain targets for selectors. For new documents created using a MicroStrategy-supplied template, automatic target maintenance is enabled. For existing documents, it is disabled. MicroStrategy Web also includes the follow ing enhancements to Report Services: Increm ental loading for panel stacks: A new option allow s document designers to specify that only the first panel is dow nloaded initially for each panel stack in a document. This can improve performance during the initial rendering of the document in DHTML mode. Other panels are dow nloaded w hen the user first accesses them, after w hich they remain cached on the client as long as the Report Services document is open. Increm ental loading on grids in Report Services Docum ents: A new option allow s document designers to specify that only a specified number of row s are dow nloaded initially for each grid report in a document. This can improve performance during the initial rendering of the document in DHTML mode. The user can later retrieve additional row s as needed. The Interactive bubble w idget provides the ability to use multi-selection, marquee selection, and zoom-in selection. The follow ing additional Flash Widgets have been made available in DHTML dashboards: Interactive bubble w idget Waterfall w idget Funnel w idget Gauge w idget

MicroStrategy Distribution Services 9.0.1 includes various feature and performance enhancements, as described below . Perform ance enhancem ents for 9.0.1 Performance for a user brow sing My Subscriptions has been improved due to enhancements in reducing XML size, implementing caching techniques, and other processing enhancements. Performance of subscription creation has been improved through various processing enhancements. Creating multiple subscriptions at the same time has also been improved through efficiency enhancements and new bulk subscription options through the use of Command Manager. Response time w hen view ing subscriptions in MicroStrategy Web under concurrency has been improved.
New in 9.0.0
MicroStrategy Report Services 9.0 adds new layout capabilities and other features for documents and dashboards. These improvements provide more flexibility w hen designing documents and dashboards, as w ell as more data manipulation on grid reports w hen analyzing documents and dashboards. Other features improve the maintainability of documents and dashboards, as w ell as their underlying datasets. The feature enhancements provided w ith MicroStrategy Report Services 9.0 are listed below :
Enhancements to document and dashboard layout: Data can now be displayed and printed horizontally, as w ell as vertically. Multiple document layouts can be merged into one document for an integrated view of data. Each layout functions as a separate document, w ith its ow n grouping, page setup, and so on, but the layouts are generated into a single PDF document. A table of contents can be included in documents and dashboards that are displayed as a PDF. Watermarks can be included to display an image or text in the background of a document. In addition to horizontally oriented text fields, text fields can also be vertically oriented. Filter details formatting is supported. For example, you can define w hether to include view filter information or the attribute name in a report filters details auto text code. Conditional formatting can be defined to highlight data in MicroStrategy Web Professional Quick and advanced conditional formatting can be created and displayed to highlight data. New HTML containers can display HTML content in Interactive, Editable, and View modes in MicroStrategy Web. Flash content, such as w idgets or flash-enabled selectors, can be displayed in Interactive, View , or Flash modes in MicroStrategy Web. The follow ing Flash content can be displayed: Bubble Grid Data Cloud Page 100 of 260
Date Picker Fisheye Graph Matrix Heatmap Media RSS Microchart Weighted List View er Advanced functions can be included in calculated expressions. Derived metrics and derived elements (both part of OLAP Services) can be included in a document or dashboard. Enhancements to document and dashboard functionality: User hierarchies can be included in a Grid/Graph, w hich displays the low est level attribute available in the filter and template. Users can drill on Grid/Graphs in a document. Derived elements can be created on a Grid/Graph to define custom groupings of attributes elements. Export to Flash/MHT format is supported. Export to multiple w orksheets in Excel is supported. Export of multiple layouts to PDF is supported. Links allow reports or other documents (the target) to be executed from a document (the source), w hile passing parameters to answ er any prompts that are in the target. Document templates can be created and used to decrease document design time Data can be related betw een datasets in documents by managing join relationships betw een datasets. Subtotals can be calculated and displayed for groups and in selectors. Enhancements to document design: A document can be created from an existing report, w hich is displayed as a Grid/Graph on the document. A Grid/Graph can be linked to the original report by adding it to the document as a shortcut. Any changes, such as formatting a metric or changing the graph type, made to a report are passed to the Grid/Graph in the document. Templates can be exported using MicroStrategy Desktop. All templates are saved as a Report Services Template (RST) file and can be imported to other projects. Enhancements to document and dashboard performance: Document and dashboard output can be cached in MicroStrategy Web for quick retrieval. Data XML is created in a w ay that saves space and enhances performance.


MicroStrategy OLAP Services is an extension of MicroStrategy Intelligence Server that provides MicroStrategy Desktop, Office, and Web users w ith faster and more extensive analytics as part of In-Memory BI. MicroStrategy OLAP Services 9 brings the pow er of a completely new version of Intelligent Cubes, a new metadata object automatically populated by MicroStrategy's multi-pass SQL or MDX engines. Users can analyze the full depth and breadth of their data w arehouse w ith OLAP Services since no limits are set in data scalability, analytical scope or drill-through capability. Intelligent Cubes MicroStrategy 9 OLAP Services provides the enhanced Intelligent Cube, a dynamic in-memory cache that leverages the strength of the MicroStrategy Intelligence Server Security and Personalization Engines, and provides analytical flexibility by leveraging the MicroStrategy Intelligence Server Analytical Engine. MicroStrategy Desktop, MicroStrategy Web, and MicroStrategy Office users enjoy great analytical flexibility at greater speed than ever before, w ithout having to re-execute SQL against the data w arehouse. Derived Elem ents Derived Elements is a new feature of MicroStrategy 9 OLAP Services that can be used to enhance the analysis on Intelligent Cube reports and Report Service Documents. Elements of an Attribute can be combined spontaneously to create Filters, Groups, Lists and Calculations. These new analytical elements can be saved and reused. Dynam ic Sourcing Dynamic sourcing is a new feature of MicroStrategy 9 OLAP Services that automatically checks a report request, and automatically sources data from a MicroStrategy Intelligent Cube w herever possible. If the data requirements for the report change, or cannot be satisfied by an Intelligent Cube, the report sources the data w arehouse automatically for data.

MicroStrategy Distribution Services is a new product, introduced in the MicroStrategy 9 release. Distribution Services provides high-volume, automated distribution of reports, documents, dashboards, and business Page 101 of 260
performance alerts via email, file servers, and netw orked printers. High-volum e autom ated report, docum ent, and dashboard distribution Distribute MicroStrategy reports, documents, and dashboards in multiple flexible file formats including: HTML Excel PDF Flash Plaintext Additionally, most subscriptions can be distributed in a compressed zip format to reduce the size of subscriptions and allow for additional zip protection. Distribute MicroStrategy reports, documents, and dashboards directly to users via email, netw orked printers, and file servers. Distribute personalized MicroStrategy reports, documents, and dashboards to each user. Every report, document, and dashboard is personalized based on each users security profile, local language, and data personalization choices.
Multi-platform support (Window s, UNIX, and Linux)
Install on all supported Intelligence Server operating systems (32-bit and 64-bit). For a list of supported Intelligence Server configurations, see the Certified and Supported Configurations.
Users create, m anage, and autom ate personalized report, docum ent, and dashboard delivery
Distribution Services subscriptions can be created by: Business users for their ow n purposes or for other users. Administrators to subscribe other users. Reports, documents, and dashboards can be selected and be sent immediately w ith the Send Now feature rather than creating a full subscription (referred to as Send Now subscriptions). Distribution Services subscriptions can be triggered by schedules, events, or alert triggers. Business users can rename subscriptions. Business users can create multiple subscriptions to any report, document, or dashboard w ith various combinations of formatting, scheduling, and delivery options. Email notifications can be delivered w hen data is successfully delivered to a History List, file server, or netw orked printer. Flexible email delivery options allow users to define data to be delivered: In an email. To the users History List as w ell as in an email. As a link to the History List report, to the users History List, and in an email. Only as a link to the user's History List, and to the users History List. This enforces MicroStrategy Web user authentication before accessing the data delivery.
Business users can create alert triggers to enable personalized, proactive business m onitoring
Business users can define personal exception thresholds as alert triggers for distributions to allow the system to act as a personal information radar for users. Users can define this type of monitoring by: Defining alert triggers based on data conditions returned by existing report thresholds. Creating new data conditions on a metric in any report to define new alert triggers. Defining alert triggers in a report to trigger delivery of a different report, document, or dashboard. Business users can manage all of their subscriptions from their My Subscriptions page, regardless of w ho created the subscriptions.
Integrated platform for sim plified configuration and adm inistration MicroStrategy's integrated platform simplifies Distribution Services configuration and administration tasks, including the follow ing:

List all subscriptions (email, file, print, History List, and MicroStrategy Mobile) by subscription name, recipient, address, subscription type, report, schedule, project, ow ner, or personalization status. Sort all subscriptions by subscription name, project, or ow ner. Monitor report delivery including report execution, transmission, and subscription information. Use Intelligence Server schedules for all time-based and event-based report executions. Customize subscription error handling upon report or document failure by sending email notifications to recipients and/or administrators. Customize email footers for email subscriptions. Manage transmitters, w hich transform reports ready for delivery to email, file servers, or netw orked printers. Create and manage devices, built using transmitters, to specify formatting and delivery options w hen reports are sent to email, file servers, or netw orked printers. Create and manage addresses for MicroStrategy users. This can be done using MicroStrategy Desktop or Web. Create and manage contacts and contact groups using MicroStrategy Desktop.
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Unified user and object m anagem ent Uses the MicroStrategy platform's unified user, address, and object management. Integrated w ith Intelligence Server's unified security model. Individual user security profiles are applied for each user subscribed to the same report, document, or dashboard. Recipients' credentials and security profiles are used to run scheduled reports, documents, and dashboards. Send Now reports, documents, and dashboards have recipients' security profiles applied.

Shared m etadata Distribution Services utilizes MicroStrategy's shared metadata to provide the follow ing features: View dependent subscriptions for any report, document, dashboard, schedule, or user. Check dependency betw een subscriptions and reports, documents, or dashboards w hen deleting reports, documents, and dashboards. Deleting reports, documents, dashboards, schedules, or users automatically removes dependant subscriptions.

Shared m onitoring and m anagem ent applications
Manage and monitor report, document, and dashboard deliveries using standard MicroStrategy applications including: Desktop Command Manager Object Manager Enterprise Manager
Enhanced scalability and stability Distribution Services is integrated w ith the MicroStrategy Enterprise BI Architecture to provide the follow ing enhanced scalability and stability:

Intelligence Server integration enables job-based load-balancing and clustering. Scheduled jobs can be distributed across different nodes of an Intelligence Server cluster. Take full advantage of Intelligence Server performance and stability features such as report and document caching, system fail-over, and Intelligent Cubes.
Migrating existing Narrow cast Server user-defined subscriptions Distribution Services manages all MicroStrategy Web subscriptions (user-defined subscriptions created in MicroStrategy Web, and Send Now subscriptions). These w ere previously managed by Narrow cast Server. Existing subscriptions and their supporting objects can be easily migrated from Narrow cast Server to Distribution Services. Distribution Services manages all MicroStrategy subscriptions for History List, Mobile, and cache updates. Existing subscriptions and their supporting objects can be easily migrated to Distribution Services. A simple and intuitive w izard moves users and Web subscriptions, along w ith their supporting configuration objects (transmitters, devices, and schedules), from the Narrow cast Server repository to the Intelligence Server metadata.
MicroStrategy MultiSource Option

A new product in MicroStrategy 9, MultiSource Option enables cost-effective flexibility and scalability by creating a unified model of an organizations data that spans the many, individual data w arehouses, marts, and departmental databases w ithin the BI environment. This new multi-source capability is completely transparent to both end users and report designers. Any user can create and analyze reports and dashboards that contain data from any and all sources in the enterprise. When a report is run, MicroStrategy automatically chooses w hich data source can have that data at users fingertips the quickest. Business users can surf-and-save across multiple databases and seamlessly access data from any source. MultiSource Option ensures streamlined application development and migration, even in small w orkgroup environments containing several different types of databases. MicroStrategy can be connected to all of these sources at once, w ithout requiring BI architects to use ETL or physically migrate data from those sources into a single w arehouse. This reduces costs, saves time, and offers an evolutionary path that allow s companies to migrate departmental BI installations gradually from disparate departmental islands of BI into a fully integrated and unified enterprise BI architecture. Information on configuring your MicroStrategy projects to use MultiSource option is provided in the Project Design Guide.
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Enhancements to Intelligence Server

Support for Window s 64-bit operating systems. Data and Metadata Internationalization allow s for the creation and administration of multi-lingual projects. An Improved security model supports role-based administration, better LDAP and single sign-on integration, and state of the art encryption technology. Journaling of metadata modifications allow s for better developer-to-developer collaboration and provides information that can assist in Sarbanes-Oxley compliance audits. Performance and scalability improvements to Report Services via document caching. Robust database-based History List allow s larger message quotas and easy administration of History List content. Convenient monitoring of MicroStrategy Distribution Services subscriptions. Load balancing enhancements and cluster-w ide project and cache management. Enhanced, high-performance SQL Engine provides a new level of SQL optimization designed to improve performance by optimizing multi-pass SQL generation. Enhanced MDX engine. Advanced analytical capabilities such as new forecasting functions, OLAP functions, and one-click thresholds. Support for new graph types and visualizations.
Enhancements to the MicroStrategy SQL Engine

Global optimization for conditional metrics w hich include variations in the WHERE clause. Subtotals for semi-additive metrics. Support for Oracle N-types. Improved SQL View for Analytical Engine. MDX Cube, Query Builder, and Freeform SQL reports can be used as a filter on other reports. Banding on metric values is supported. New OLAP functions. VLDB properties for data marts. New Forecasting Functions: Trend, Grow th, and Forecast. Notable enhancements driven by customer issues: Apply report filter to metric qualifications in custom group. Formula join type in nested aggregation. Metadata partitioning and transformations. Metadata partition optimization for unnecessary pre-queries. Substitute list of element IDs for element list prompts. VLDB option to truncate before dropping Oracle global temps. Indexing for Sybase IQ, indexes can be created before inserting data. Different pre and post SQL for element brow sing. Dynamic Intermediate Table Type. Support for table functions in logical view s. Support VARBINARY data types. Nested OLAP functions for Enterprise Manager. New VLDB Properties: Drop Database Connection. Transformation Optimization. Select Statement Post String. Count Distinct With Partitions. Support for new database platforms as a data w arehouse repository: Aster nCluster 3.x. Microsoft SQL Server 2008 Salesforce.com (supported on Window s only as part of MicroStrategy MultiSource Option).

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Introduction to MicroStrategy Intelligence Server
What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Intelligence Server delivers w orld-class monitoring, reporting, and analysis on a single integrated platform, offering next generation BI capabilities for the full range of BI applications. MicroStrategy Intelligence Server is the architectural foundation of the MicroStrategy platform. It performs the follow ing critical tasks for the MicroStrategy BI platform:

Runs queries, performs calculations, and formats reports Significantly improves user-perceived query performance Efficiently manages thousands of end-user requests (jobs) Serves as a central point for the MicroStrategy metadata
The follow ing optional add-on capabilities are integrated into and run on the same machine as the MicroStrategy Intelligence Server: MicroStrategy Distribution Services monitors data and automatically sends critical business performance information to users via email, file servers, and netw orked printers. Distribution Services is fully integrated w ith MicroStrategy Intelligence Server. Therefore, it is optimized for subscription by, and delivery to, thousands of users. MicroStrategy OLAP Services allow s users to analyze data by slicing and dicing, inserting new metrics and filters, and manipulating reports in-memory w ithout executing queries against the data w arehouse. MicroStrategy provides In-memory BI capabilities that leverage 64-bit operating systems to improve the overall performance of a Business Intelligence system, regardless of the amount of data or number of users involved. MicroStrategy OLAP Services delivers this technology via Intelligent Cubes.
For information on OLAP Services, see the OLAP Services Guide. Additional performance tuning best practices for OLAP Services are provided in the System Administration Guide. MicroStrategy Report Services, the enterprise reporting engine of the MicroStrategy BI platform, enables the creation and view ing of pixel perfect, highly formatted documents, scorecards, and dynamic dashboards. Clustering Option enables higher system availability and faster performance through load balancing and automatic failover. MultiSource Option allow s users to seamlessly report, analyze, and monitor data across multiple sources through a single relational schema. MultiSource Option employs a multi-source ROLAP architecture that pushes calculations and data joins dow n to the database level. It extends the capabilities of the MicroStrategy BI platform by facilitating deployment of BI applications and setting a solid foundation for enterprise-w ide BI. All products in the platform w ork in conjunction w ith MicroStrategy Intelligence Server and benefit from its broad functionality. You can refer to the follow ing documentation resources for information related to MicroStrategy Intelligence Server: Installation and Configuration Guide: Provides information on how to perform the initial installation and configuration of MicroStrategy Intelligence Server, including steps to make a connection to your data sources. This guide also provides information on the different editions of Intelligence Server. System Administration Guide: Provides information on how to configure, administer, and fine tune MicroStrategy Intelligence Server. For example, setting up LDAP authentication and other user and system security measures are covered in this guide. Analytical Functions Reference: Provides information on the library of over 150 sophisticated mathematical and statistical functions provided by MicroStrategy Intelligence Server. MicroStrategy 9 General Information Readme: Provides information on certified and supported RDBMS platforms for w arehouse, metadata, and statistics as w ell as the recommended ODBC drivers to use w ith each RDBMS platf orm.
Note: MicroStrategy ODBC Drivers shipped for Window s, Solaris, AIX, and Linux run in a 32-bit mode. How ever, this alone should not affect the amount of data that the Intelligence Server can retrieve from the database. The Intelligence Server is configured by default to run all database connections as "out of process", or "multi-process" mode, using a fetching mechanism to retrieve the data. This results in optimized memory usage and improved performance w hen connecting to the database. Although MicroStrategy Intelligence Server Universal in HP-UX ships w ith 64-bit ODBC drivers only, its behavior is consistent w ith all of the other supported OS platforms.
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System Requirements and Compatibility for MicroStrategy Intelligence Server

What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index The follow ing table lists the hardw are and softw are requirements for MicroStrategy Intelligence Server. The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. Refer to the MicroStrategy Installation and Configuration Guide for hardw are recommendations and useful sizing information. MicroStrategy Professional Services offers a comprehensive Performance Analysis service to help you quickly and effectively achieve your performance goals, aligning them w ith your overall Business Intelligence strategy. To learn how MicroStrategy Professional Services can help you assess and prioritize your performance opportunities w ith a Performance Analysis, see http://w w w .microstrategy.com/high-performance-BI/index.asp. Before you review the table below , be aw are that a successful configuration of Intelligence Server or Intelligence Server Universal depends on a valid combination of an operating system and a CPU architecture. For example, Intelligence Server is certified to run on a machine w ith a Window s operating system and an x86 compatible CPU architecture. How ever, Intelligence Server is not certified or supported to run on a machine w ith a Window s operating system and an Intel Itanium CPU architecture. Valid operating system and CPU architecture combinations for Intelligence Server and Intelligence Server Universal are listed in the table below :
Intelligence Server on Windows (32-bit)

Since 32-bit systems are beginning to enter the end of their product support lifecycle, MicroStrategy recommends moving to 64-bit systems to support the follow ing scenarios:

Applications w ith many large and frequently used reports. Applications w ith hundreds of highly active users. Multiple, highly active applications supported on one Intelligence Server.
Hardware
CPU Architecture RA M Available hard drive space
Requirement
x86 compatible 4 GB Three times the amount of RAM available to Intelligence Server. For example, an Intelligence Server that is provided 4 GB of RAM requires 12 GB of hard drive space.
Operating System
Window s
Requirement
For a list of Window s operating systems that are certified or supported for Intelligence Server, see Operating Systems in the Certified and Supported Configurations page.
Intelligence Server Universal on Windows (64-bit)

Hardware
CPU Architecture
Requirement
x64 compatible 4 GB or higher. The use of 4 GB of RAM is a minimum level of support for the MicroStrategy Product Suite, w hich does not take into account the performance of a production system. Performance testing has show n that 64 GB or more of RAM should be available to allow MicroStrategy Intelligence Server Universal to fully support and take advantage of the complete feature set of the MicroStrategy Product Suite, w hile obtaining system-w ide high performance. This level of system resources allow s MicroStrategy Intelligence Server Page 106 of 260
RA M
Universal to fully utilize performance-improving technologies such as MicroStrategy OLAP Services, and to support optimal performance for MicroStrategy Report Services documents and dashboards and the other features of the MicroStrategy Product Suite. Available hard drive space Three times the amount of RAM available to Intelligence Server. For example, an Intelligence Server that is provided 4 GB of RAM requires 12 GB of hard drive space.
Operating System
Window s
Requirement
For a list of Window s operating systems that are certified or supported for Intelligence Server, see Operating Systems in the Certified and Supported Configurations page.
Intelligence Server Universal on Sun Solaris (64-bit)

Hardware
CPU Architecture
Requirement
SPARC platf orms 4 GB or higher. The use of 4 GB of RAM is a minimum level of support for the MicroStrategy Product Suite, w hich does not take into account the performance of a production system. Performance testing has show n that 64 GB or more of RAM should be available to allow MicroStrategy Intelligence Server Universal to fully support and take advantage of the complete feature set of the MicroStrategy Product Suite, w hile obtaining system-w ide high performance. This level of system resources allow s MicroStrategy Intelligence Server Universal to fully utilize performance-improving technologies such as MicroStrategy OLAP Services, and to support optimal performance for MicroStrategy Report Services documents and dashboards and the other features of the MicroStrategy Product Suite. Three times the amount of RAM available to Intelligence Server. For example, an Intelligence Server that is provided 4 GB of RAM requires 12 GB of hard drive space.
RA M
Available hard drive space
Operating System
Requirement
For a list of Sun Solaris operating systems that are certified or supported for Intelligence Server Universal, see Operating Systems in the Certified and Supported Configurations page. For support notes for Intelligence Server Universal, see Notes on support for MicroStrategy Intelligence Server Universal.
Sun Solaris
Intelligence Server Universal on IBM AIX (64-bit)

Hardware
CPU Architecture
Requirement
IBM POWER Architecture 4 GB or higher. The use of 4 GB of RAM is a minimum level of support for the MicroStrategy Product Suite, w hich does not take into account the performance of a production system. Performance testing has show n that 64 GB or more of RAM should be available to allow MicroStrategy Intelligence Server Universal to fully support and take advantage of the complete feature set of the MicroStrategy Product Suite, w hile obtaining system-w ide high performance. This level of system resources allow s MicroStrategy Intelligence Server Universal to fully utilize performance-improving technologies such as MicroStrategy OLAP Services, and to support optimal performance for MicroStrategy Report Services documents and dashboards and the other features of the MicroStrategy Product Suite. Three times the amount of RAM available to Intelligence Server. For example, an Intelligence Server that is provided 4 GB of RAM requires 12 GB of hard drive space.
RA M
Operating System
Requirement
For a list of IBM AIX operating systems that are certified or supported for Intelligence Server Universal, see Operating Systems in the Certified and Supported Configurations page.
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IBM A IX For support notes for Intelligence Server Universal, see Notes on support for MicroStrategy Intelligence Server Universal.
Intelligence Server Universal on Linux (64-bit)

Hardware
CPU Architecture
Requirement
x86-64 compatible 4 GB or higher. The use of 4 GB of RAM is a minimum level of support for the MicroStrategy Product Suite, w hich does not take into account the performance of a production system. Performance testing has show n that 64 GB or more of RAM should be available to allow MicroStrategy Intelligence Server Universal to fully support and take advantage of the complete feature set of the MicroStrategy Product Suite, w hile obtaining system-w ide high performance. This level of system resources allow s MicroStrategy Intelligence Server Universal to fully utilize performance-improving technologies such as MicroStrategy OLAP Services, and to support optimal performance for MicroStrategy Report Services documents and dashboards and the other features of the MicroStrategy Product Suite. Three times the amount of RAM available to Intelligence Server. For example, an Intelligence Server that is provided 4 GB of RAM requires 12 GB of hard drive space.
RA M
Operating System
Requirement
For a list of Linux operating systems that are certified or supported for Intelligence Server Universal, see Operating Systems in the Certified and Supported Configurations page. For support notes for Intelligence Server Universal, see Notes on support for MicroStrategy Intelligence Server Universal.
Linux
Intelligence Server Universal on HP-UX (64-bit)

Hardware
CPU Architecture
Requirement
Intel Itanium 4 GB or higher. The use of 4 GB of RAM is a minimum level of support for the MicroStrategy Product Suite, w hich does not take into account the performance of a production system. Performance testing has show n that 64 GB or more of RAM should be available to allow MicroStrategy Intelligence Server Universal to fully support and take advantage of the complete feature set of the MicroStrategy Product Suite, w hile obtaining system-w ide high performance. This level of system resources allow s MicroStrategy Intelligence Server Universal to fully utilize performance-improving technologies such as MicroStrategy OLAP Services, and to support optimal performance for MicroStrategy Report Services documents and dashboards and the other features of the MicroStrategy Product Suite. Three times the amount of RAM available to Intelligence Server. For example, an Intelligence Server that is provided 4 GB of RAM requires 12 GB of hard drive space.
RA M
Operating System
Requirement
For a list of HP-UX operating systems that are certified or supported for Intelligence Server Universal, see Operating Systems in the Certified and Supported Configurations page. For support notes for Intelligence Server Universal, see Notes on support for MicroStrategy Intelligence Server Universal.
HP-UX
Notes on support for MicroStrategy Intelligence Server Universal
X-w indow s enabled environment is required for the follow ing functionality: GUI-based MicroStrategy Installation Wizard MicroStrategy Control Center Page 108 of 260

About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter MicroStrategy Diagnostics and Performance Logging tool MicroStrategy Service Manager A Web brow ser is required for view ing readmes, release notes, and online help. Samba (http://w w w .samba.org) or Window s Services For Unix (http://w w w .microsoft.com/w indow s/sfu/dow nloads/default.asp) are required for HTML documents support. Samba 3.0 is required to support HTML documents w ith alphanumeric names.


For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the MicroStrategy General Information-Readme. To obtain the latest information, contact MicroStrategy Technical Support.
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Certified and Supported Configurations for MicroStrategy Intelligence Server

What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index The certified and supported configurations for MicroStrategy Intelligence Server include the follow ing:

Languages Operating Systems DBMS and Data Sources LDAP Server for Authentication Trusted Authentication Clustering
Every configuration listed as "Certified" w as tested at MicroStrategy w ith the current version of MicroStrategy products. Configurations listed as "Supported" include configurations tested at customer or partner sites, older versions of RDBMS's that w ere certified for previous releases of MicroStrategy softw are, and other combinations that may not have been tested in the exact combination listed. To obtain the latest information about certified client systems, contact MicroStrategy Technical Support.
Languages
The languages listed below represent the operating system locales that MicroStrategy Intelligence Server has been tested on. Languages English French German Spanish Korean Japanese Italian Sw edish Portuguese (Brazilian) Chinese (Simplified) Chinese (Traditional) Danish Dutch Window s Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Solaris Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified AIX Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Linux Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified HP-UX Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified Certified
* Important Note: Call MicroStrategy Technical Support for using Intelligence Server Universal in a non-english Solaris or AIX environments that require Oracle or Teradata for metadata, w arehouse or statistics. * Important Note: Refer to TN5300-752-0498 for steps necessary to set up Intelligence Server Universal in a nonenglish Solaris or AIX environment that does not use an Oracle database. Many server messages are localized for certified and supported international environments. Certain server communications are non-localized. For a list of important know n issues w ith configurations, refer to the issues and troubleshooting information. For details on the configurations tested in-house by MicroStrategy, contact MicroStrategy Technical Support.
Operating systems
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Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for Intelligence Server. A ll UNIX and Linux operating systems are 64-bit. For information on LDAP servers certified and supported for LDAP authentication w ith various Intelligence Server machine environments, see LDAP Server Authentication.
Intelligence Server on Windows (32-bit)

Software Certified Requirement
Window s Server 2003 Enterprise Edition SP2 (on x86) Window s 2003 Window s Server 2003 Standard Edition SP2 (on x86) Window s Server 2003 Enterprise Edition R2 SP2 (on x86) Window s Server 2003 Standard Edition R2 SP2 (on x86) Memory Resources 4GT mode is certified and recommended for the Window s version of Intelligence Server. Consult the Know ledge Base, technical note TN5300-712-0247 for instructions on how to enable this mode in your operating system.
MicroStrategy Intelligence Server 9 contains new features and numerous enhancements that may require additional hardw are resources w hen migrating from MicroStrategy 8.x production systems running on Window s 32-bit platforms.
Software
Window s XP Window s Vista Window s 7
Supported Requirement
Window s XP Professional Edition SP3 (on x86), for demonstration purposes only. Window s Vista Business Edition SP1 or SP2 (on x86), for demonstration purposes only. Window s 7 Professional Edition (on x86), for demonstration purposes only. Window s 7 Enterprise Edition (on x86), for demonstration purposes only.
Intelligence Server Universal on Windows (64-bit)

Window s Server 2003 Enterprise Edition SP2 (on x64) Window s 2003 Window s Server 2003 Standard Edition SP2 (on x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x64) Window s Server 2003 Standard Edition R2 SP2 (on x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s 2008 Window s Server 2008 Standard Edition SP2 (on x64) Window s Server 2008 Enterprise Edition R2 (on x64) Window s Server 2008 Standard Edition R2 (on x64)
Software
Window s 2008 Window s Vista Window s 7
Window s Server 2008 Enterprise Edition (on x64) Window s Server 2008 Standard Edition (on x64) Window s Vista Business Edition SP2 (on x64), for demonstration purposes only. Window s 7 Professional Edition (on x64), for demonstration purposes only. Window s 7 Enterprise Edition (on x64), for demonstration purposes only.
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Intelligence Server Universal on Sun Solaris (64-bit)

Software
Solaris 9.x Sun-recommended Patch Cluster dated 09/11/2008 (kernel patch 122300-31) or later. Solaris 10.x (on SPARC) Solaris 10.x Sun-recommended Patch Cluster dated 08/11/2009 (kernel patch 141414-08) or later. Solaris Zones for Solaris 10.x MicroStrategy supports the installation of Intelligence Server Universal on Solaris Zones w hich meet all applicable Solaris 10.x requirements. Refer to your third-party Sun documentation for information on Solaris Zones.
Certified Requirement
Solaris 9.x (on SPARC)
Intelligence Server Universal on IBM AIX (64-bit)

AIX 5L Version 5.3 (on IBM POWER Architecture) Technology Level 10, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher. AIX 5.3 Warning: To successfully register MicroStrategy Intelligence Server Universal as a service or support the use of CPU licenses on IBM AIX 5.3, you must obtain the IBM Authorized Program Analysis Report (APAR) IY81136. Contact IBM Production Support for help w ith obtaining and configuring this APAR. This APAR is available here on IBM's dow nload site, w hich is a valid URL as of the release of this readme. AIX 6.1 (on IBM POWER Architecture) AIX 6.1 Technology Level 1, w ith the follow ing filesets: bos.rte.libc 5.3.9.3 or higher, XL C/C++ Runtime V10.1.0.2 for AIX (xlC.aix50.rte), bos.perf.libperfstat 5.3.9.1 or higher. MicroStrategy certifies the installation of Intelligence Server Universal on AIX 6.1 LPAR architecture for micropartitions, w hich meets all applicable AIX 6.1 requirements. This support also requires the use of MicroStrategy named user licenses. LPAR for AIX Refer to your third-party IBM documentation for information on LPAR. MicroStrategy supports the installation of Intelligence Server Universal on AIX LPAR architecture for dedicated partitions, w hich meets all applicable AIX requirements.
Software
AIX 5L Version 5.3 (on IBM POWER Architecture) Technology Level 9, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher.
IBM A IX 5.3 Warning: To successfully register MicroStrategy Intelligence Server Universal as a service or support the use of CPU licenses on IBM AIX 5.3, you must obtain the IBM Authorized Program Analysis Report (APAR) IY81136. Contact IBM Production Support for help w ith obtaining and configuring this APAR. This APAR is available here on IBM's dow nload site, w hich is a valid URL as of the release of this readme.
Intelligence Server Universal on Linux (64-bit)

Red Hat Enterprise Linux 5 is defined as support for versions 5.2, 5.3, and 5.4 for the follow ing editions:

To support the installation of Intelligence Server Universal on Red Hat Linux Enterprise Linux 5 and Red Hat Linux Enterprise Linux Advanced Platform 5, you must install the krb5libs-1.5-17.x86_64.rpm package. Red Hat To support the use of a graphical user interface for MicroStrategy tools and installing Page 112 of 260
Enterprise Linux 5.2, 5.3, and 5.4
MicroStrategy products on Red Hat Linux Enterprise Linux 5 and Red Hat Linux Enterprise Linux Advanced Platform 5, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5 or AP 5 install media. To support MicroStrategy connections to databases on Red Hat Linux Enterprise Linux 5 and Red Hat Linux Enterprise Linux Advanced Platform 5, you must install the krb5-libs1.5-17.i386.rpm package. You must define SELinux as Perm issive or Disabled. For information on Xen hypervisor virtualization support, see the supported configurations for Intelligence Server Universal on Linux below .
Oracle Enterprise Linux SUSE Linux Enterprise Server 11
Oracle Enterprise Linux (on x86-64) distributed through the Oracle Unbreakable Linux program. SUSE Linux Enterprise Server 11.x (on x86-64)
Software
SUSE Linux Enterprise Server 10
SUSE Linux Enterprise Server 10 Patchlevel 2 (on x86-64) To support the installation of Intelligence Server Universal on SUSE Linux Enterprise Server 10, you must install the krb5-1.4.3-19.2.x86_64.rpmand krb5-32bit-1.4.3-19.2.x86_64.rpm packages. Red Hat Enterprise Linux 5.5 is defined as support for the follow ing editions:

You must install the ksh version dated March 9, 2010 (2010-03-09). To support the installation of Intelligence Server Universal on Red Hat Linux Enterprise Linux 5.5 and Red Hat Linux Enterprise Linux Advanced Platform 5.5, you must install the krb5libs-1.5-17.x86_64.rpm package. To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products on Red Hat Linux Enterprise Linux 5.5 and Red Hat Linux Enterprise Linux Advanced Platform 5.5, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5 or AP 5 install media. To support MicroStrategy connections to databases on Red Hat Linux Enterprise Linux 5.5 and Red Hat Linux Enterprise Linux Advanced Platform 5.5, you must install the krb5libs-1.5-17.i386.rpm package. You must define SELinux as Perm issive or Disabled. For information on Xen hypervisor virtualization support, see the supported configurations for Intelligence Server Universal on Linux below . Xen hypervisor for Red Hat Enterprise Linux 5.4 MicroStrategy supports the installation of Intelligence Server Universal on Red Hat Enterprise Linux 5.4 w ith Xen hypervisor virtualization. To support Xen hypervisor virtualization, this installation must meet all applicable Red Hat Enterprise Linux 5.4 requirements.
Intelligence Server Universal on HP-UX (64-bit)

Software
HP-UX 11i v2 Base Quality Pack Bundle for HP-UX 11i v2 dated December 2007. HP-UX 11i v3 (on Intel Itanium) HP-UX 11i v3 Base Quality Pack Bundle for HP-UX 11i v3 dated September 2008. Certified and supported shell versions on UNIX and Linux operating system s MicroStrategy Intelligence Server Universal is developed and tested using the default shell versions packaged w ith UNIX and Linux operating systems. The level of certification and support for these shell versions matches the level of Intelligence Server Universal certification or support for their respective UNIX or Linux operating system, as listed
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Certified Requirement
HP-UX 11i v2 Foundation Operating Environment (on Intel Itanium)
in the table above in the Operating Systems section. MicroStrategy does not certify or guarantee support w ith any shell versions or packages other than those packaged w ith the UNIX and Linux operating systems listed as certified or supported in the table above.
DBMS and data sources

Open Database Connectivity (ODBC) and DBMS platforms
For a list of certified ODBC driver and DBMS platform configurations for the metadata, w arehouse, and statistics platforms to be used, refer to the MicroStrategy General Information Readme.
MDX data sources

Data Source SAP BW 3.1, 3.5, and 7.0 Connectivity Refer to the MicroStrategy MDX Cube Reporting Guide. Status Certified
Microsoft Analysis Services 2000
Certif ied in English Web services based. Refer to the MicroStrategy MDX Cube Reporting Guide. Supported in other languages Web services based. Refer to the MicroStrategy Certified MDX Cube Reporting Guide. MicroStrategy TM1 Connector XMLA Provider. Refer to the MicroStrategy MDX Cube Reporting Guide. Certified
Microsoft Analysis Services 2005 and 2008 IBM Cognos TM1 9.4 Essbase Server Essbase 7.1.x Essbase 9.3.1 Hyperion 9.3 APS Essbase 9.1, 9.2, or 7.1.x Essbase 11
XMLA Provider Hyperion 7.x EDS/Hyperion 9.1 or 9.2 HAS
Connectivity
Status
Web services based. Refer to the MicroStrategy Supported MDX Cube Reporting Guide. Web services based. Refer to the MicroStrategy Supported MDX Cube Reporting Guide. Web services based. Refer to the MicroStrategy Supported MDX Cube Reporting Guide. Web services based. Refer to the MicroStrategy Supported MDX Cube Reporting Guide.
Hyperion 11 APS
LDAP server for authentication

The table below lists the LDAP servers certified and supported for LDAP authentication w ith various Intelligence Server machine environments.
Machine Running Intelligence Server LDAP SDK Operating System
LDAP Server
Novell NDS eDirectory 8.7 Microsoft Active Directory
Status
Certified Certified Supported Supported Supported Supported Certified Supported Supported Supported Supported
Window s 2003 SP2 (Standard and IBM Tivoli LDAP Server Enterprise Editions) Oracle LDAP Server Sun ONE Directory Server 5.2 Native Window s 32 bits SDK for LDAP (Wldap32.dl version 5.0.2195.6666) Open LDAP Server 3 Novell NDS eDirectory 8.7 IBM Tivoli LDAP Server Oracle LDAP Server Window s XP Professional SP3 Microsoft Active Directory Sun ONE Directory Server 5.2or 6.3
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Open LDAP Server 3 Microsoft Active Directory IBM Tivoli LDAP Server Native Window s 32 bits SDK for LDAP (Wldap32.dl version 6.1.7600.16385) Window s Server 2008 Enterprise Edition Oracle LDAP Server Novell NDS eDirectory 8.7 Sun ONE Directory Server 5.2or 6.3 Open LDAP Server 3 Sun ONE Directory Server 5.2or 6.3 IBM Tivoli LDAP Server Sun ONE Directory SDK for C version 5.06 (or new er versions) Solaris 9.x and 10.x Oracle LDAP Server Novell NDS eDirectory 8.7 Microsoft Active Directory Open LDAP Server 3 Microsoft Active Directory Oracle LDAP Server IBM Tivoli 5.2 Directory SDK and GSKit 7 (or new er version) IBM Tivoli LDAP Server AIX 5.3 and 6.1 Novell NDS eDirectory 8.7 Sun ONE Directory Server 5.2or 6.3 Open LDAP Server 3 Open LDAP Server 3 Red Hat Linux Enterprise Linux and IBM Tivoli LDAP Server Advanced Platform 5.2, 5.3, 5.4, Oracle LDAP Server and 5.5 A ND SUSE Linux Enterprise Server 11 Novell NDS eDirectory 8.7 Sun ONE Directory Server 5.2or 6.3 Microsoft Active Directory Sun ONE Directory Server 5.2 IBM Tivoli LDAP Server HP (Netscape) LDAP SDK HP Netscape Directory HP-UX 11i v2 Server 6.02 SDK for HPUX 11i v2 Oracle LDAP Server Novell NDS eDirectory 8.7 Sun ONE Directory Server 6.3 Microsoft Active Directory
Supported Certified Supported Supported Supported Supported Supported Certified Supported Supported Supported Supported Supported Certified Certified Supported Supported Supported Supported Certified Supported Supported Supported Supported Supported Certified Supported Supported Supported Supported Supported
OpenLDAP 64-bit SDK is 2.2.26 w ith Open SSL
Trusted authentication
You can support single sign-on authentication to MicroStrategy environments through the use of a trusted authentication system. MicroStrategy certifies and supports integration w ith the follow ing third-party trusted authentication systems.
Certified Trusted Authentication Systems

Tivoli Access Manager for e-business 6.0 Computer Associates Siteminder 6.0 SP5
Clustering
MicroStrategy Intelligence Server clustering
MicroStrategy has certified MicroStrategy Intelligence Server clusters of up to four nodes. How ever, it is important
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to note the follow ing know n issues in clustered configurations:
Under high stress situations, report requests may time out because of disk contention (one or more users attempt to read the same disk at the same time) w hen synchronizing caches. The Read/Unread status flag is not synchronized across all nodes in the cluster. If a user retrieves an item from his History List and a failover occurs, the user may see an Unread flag for the item being retrieved. Caches for reports that contain prompts w ithin prompts may not be synchronized across all nodes in the cluster. If a failover occurs, executing such a report may not hit a cache on a different node. For customized Web pages, w hen using the KeepAsIsFlag in History List operations, some of the messages do not have a valid result. When retrieving the result, MicroStrategy Web displays the follow ing: Result in status 0, expected status 1.
Web server clustering

MicroStrategy has only tested w ith tw o-node w eb server clusters. How ever, since w eb server clustering is external to MicroStrategy products, Intelligence Server introduces no limits on the number of nodes in your w eb server cluster. Refer to documentation from your w eb server cluster technology provider for any know n limits.
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Installing and Upgrading MicroStrategy Intelligence Server
What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to a lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site. To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products on Red Hat Enterprise Linux 5 and Red Hat Enterprise Linux Advanced Platform 5, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Linux install media. If you are using Red Hat Enterprise Linux 5.5, you must also install the ksh version dated March 9, 2010 (2010-03-09).

The follow ing procedures related to Installing and upgrading MicroStrategy Intelligence Server are listed below :

Installing MicroStrategy Intelligence Server Upgrading Intelligence Server Upgrading your statistics repository Uninstalling MicroStrategy Intelligence Server
Installing MicroStrategy Intelligence Server

For steps to install MicroStrategy Intelligence Server, see the Installing MicroStrategy on Window s chapter or the Installing MicroStrategy on UNIX and Linux chapter of the Installation and Configuration Guide. Notes:
If you encounter problems during the installation procedure, refer to the Troubleshooting appendix in the Installation and Configuration Guide and the issues and troubleshooting information. If you require additional assistance, contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of Intelligence Server. Note: C:\Program Files\MicroStrategy\Product Name is the default folder in a Window s environment. The default location in a UNIX or Linux environment is /opt/MicroStrategy/Product Name, or $HOME/MicroStrategy/install/Product Name if you do not have w rite access to /opt/MicroStrategy. If installing over previous versions of the product, the folder remains the same. Directory \Intelligence Server Contents MicroStrategy Intelligence Server root folder
Upgrading MicroStrategy Intelligence Server

In order to benefit from the latest functionality available in this version of MicroStrategy Intelligence Server, an administrator must upgrade the system: All pre-9.0.0 MicroStrategy products must be uninstalled prior to upgrading to MicroStrategy 9.0.2. After this is complete, you can install the 9.0.2 version of MicroStrategy products. MicroStrategy 9.0.x products can be upgraded directly to MicroStrategy 9.0.2.
Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading. Note: If you are upgrading and you did not previously have MicroStrategy Web Professional, the associated functionality of this product is disabled upon installation. Using License Manager, you must upgrade the old license key to the new license key on every MicroStrategy Intelligence Server machine that MicroStrategy Web is configured to use to enable MicroStrategy Web Professional functionalities.
Upgrading your statistics repository

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In this release MicroStrategy Intelligence Server introduces a new set of statistics functionality, w hich require a new set of tables and columns in the statistics repository. MicroStrategy 9.0 provides functionality in Enterprise Manager to upgrade statistics tables to the set of tables introduced in this release. Note that this functionality is only available for Enterprise Manager users. For certain upgrade scenarios a set of SQL scripts are provided to perform the statistics table upgrade manually.
Notes:
All statistics upgrade procedures leave the existing statistics data intact. Each platform uses a different SQL script. Follow the exact instructions below . It is strongly encouraged to back up the existing statistics data before running the script. All statistics tables must be created in a case insensitive database. Refer to the MicroStrategy General Inf ormation Readme for the certified DBMS Platforms for statistics.

Instructions to upgrade the statistics tables manually

1. 2. 3. From the Start menu, go to Program s, then MicroStrategy, then Tools, and select DB Query Tool. The DB Query Tool opens. Connect to the ODBC DSN for the statistics repository w here you w ant to upgrade the statistics structure. Run the SQL script that is specified below for your statistics database platform. W ARNING: Do not run the SQL scripts tw ice.
Upgrade SQL scripts for each database platform

Make sure you choose the SQL script according to your statistics database platform. The SQL scripts are located by default in C:/Program Files/Common Files/MicroStrategy in Window s and /install directory in Unix. The SQL script names are listed below . Choose the one that corresponds to your statistics database platform and upgrade path. Statistics_Upgrade_80to90_DB2.sql Statistics_Upgrade_80to90_Oracle.sql Statistics_Upgrade_80to90_SQLServer.sql Statistics_Upgrade_80to90_Teradata.sql
Uninstalling MicroStrategy Intelligence Server

For details about uninstalling MicroStrategy Intelligence Server, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Intelligence Server
What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Intelligence Server, see the Documentation page for MicroStrategy Intelligence Server. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues and Troubleshooting for MicroStrategy Intelligence Server
What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
Resolved issues
Troubleshooting
The troubleshooting techniques and procedures for MicroStrategy Intelligence Server are broken up into the follow ing sections:

Troubleshooting Known Issues General Troubleshooting

Issues that have a prefix of S (S#####) are customer cases that can be tracked through MicroStrategy Technical Support. Those prefixed w ith T (T#####) are MicroStrategy's internal issues. Internal issue numbers do not correlate to customer case numbers: T381256 - For clustered Intelligence Server environments, Report Services document caches on a remote node of the cluster are deleted w hen the Intelligence Server for that node is restarted. This can occur w hen the document cache is stored on a remote node, and the caches for the datasets included in the document are on the local node of the cluster. To avoid this problem, store the document cache on the same node in the cluster that stores the caches for the datasets that are included in the document. T232664 - Intelligence Server running in HP/UX may become unresponsive w hen operating under medium to high stress conditions and storing cache and history list files on a remote location. The issue may be highly related to NFS performance and is currently under investigation. The recommended configuration is to store caches and history list files on a local device. T189999 - Clustering of multiple Intelligent Server instances on the same physical machine is not supported. In order to set up a cluster, the help of the root user is usually needed to create the /machine_name/ClusterCaches directory in the root folder to then be linked or mounted remotely T143164 - The RDBMS property in the DSSMDSYSPROP table of the metadata does not get updated w hen the user upgrades the DBMS platform automatically. Refer to the Know ledge Base for help to do this manually. T211616 - Elements incremental fetch limit cannot be set at the attribute level for Custom SQL and MDX attributes. The limit has to be set at the project level. T151399 When using w orking sets, getting '--' for metrics using sum aggregate function. Workaround: At the metric level, click on the sub-totals tab and set the Aggregation from 'Default' to 'Sum'. T132302 - Some percent-to-total metrics cannot be used correctly w ith custom groups. See trouble shooting section below . LDAP - Know n issues w ith Sun ONE Directory Server
T163287 - When the LDAP certificate changes the modification is not alw ays acknow ledged. This can lead to the LDAP setting being incorrect w hen it is actually valid. For example, if an incorrect SSL certificate is entered, w hen a user attempts to log in the user w ill get an error. If the path is then corrected and the user tries to log in, this w ill fail. If the certificate path is good and then it is changed to something invalid, the user w ill still be able to log in. This could also happen w ith Novell or Microsoft Active Directory.
General troubleshooting
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Sym ptom :Client products such as MicroStrategy Desktop and Web cannot connect to Intelligence Server. Resolution:This can be caused by the client product and Intelligence Server using different Internet Protocol versions. You must ensure that your client products and applications and Intelligence Server are using the same Internet Protocol version. To modify the Internet Protocol version for Intelligence Server, you must modify the follow ing Window s registry setting: HKEY_LOCAL_MACHINE\SOFTWARE\Microstrategy\DSS Server\IPVersion To use Internet Protocol version 6 (IPv6), define this registry setting w ith a value of 6. To use Internet Protocol version 4 (IPv4), define this registry setting w ith a value of 4. Sym ptom :Metadata database queries are timing out. Resolution: By default all data sources have a 300 seconds timeout. To manipulate this timeout the registry must be edited in the follow ing location by replacing Data source name for "CastorServer". HKLM\Softw are\MicroStrategy\DataSources\<Data source name>\MDBaseQueryTimeOut Sym ptom : Desktop disconnects w hile retrieving netw ork messages, or retrieving them seems to be very slow . Resolution: This problem may be caused by the netw ork packaging mechanism utilized to send packages betw een MicroStrategy Desktop and Intelligence Server. Configuring the optimal size of the packages may help to ensure an optimal delivery. By default the optimal package size is 20 MB. That is, the Intelligence Server w ill aggregate any netw ork packages smaller than 20MB, and splits any chunks larger than 20MB. The optimal package size can be configured by adding a DWORD entry in megabytes named NetChunkingSize in the registry server instance location (ej:HKEY_LOCAL_MACHINE/SOFTWARE/MicroStrategy/Data Source/CastorServer). Sym ptom : Connection to the SQL Server database cannot be established at server start up. Resolution: Verify that the database login's passw ord is shorter than 44 character long. The database login stored is encrypted in the MicroStrategy Registry as a string, w hich can not hold more than 256 characters. The encryption algorithm for a passw ord longer than 43 character w ill exceed the maximum string size. Sym ptom : Cannot import cube from Hyperion Essbase w hen there are language-specific characters. Resolution: Refer to TN1100-000-0621 for a w orkaround. Sym ptom : MicroStrategy Intelligence Server Listener fails to register as a service in AIX 5.3. A ticket is open w ith IBM to provide a solution. Resolution: Refer to TN5300-754-0659 for more details. Sym ptom : Certain fonts are not properly displayed in documents executed by an Intelligence Server machine on UNIX. Resolution: On the Unix machine, check the "your_Installation_path"/PDFGeneratorFiles folder and make sure the "the font you need.ttf" file is located there. As a w orkaround, the missing files can alw ays be copied to this folder from a Window s machine ( "WINNT/Fonts" folder). See MicroStrategy Tech Note TN5300-75x-0486 for more details. Sym ptom : A grid in a Report Services document is not displayed in the PDF generated. Resolution: Check the data set to see if the metric placed in the grid is present in the data set. You should also check if the data set w as modified after the creation of the document. Re-create the data set and the document to fix this problem. Sym ptom : Subtotal on Non-Aggregation metrics (Inventory metric) does not show the correct value. Resolution: Use the Subtotal Editor to create a Subtotal using First and Last functions. Refer to the MicroStrategy manuals (Advanced Reporting Guide and Analytical Function Reference) for more detail. Sym ptom : Custom Groups are not sorted according to default sorting of the attribute. Resolution: There is a new sorting option for Custom Groups. Read MicroStrategy manual (Advanced Reporting Guide) for more detail. Sym ptom : For a DB2 w arehouse, the default for VLDB Intermediate Table Type is Common Table Expression. Under certain conditions (such as w hen a report involves custom group banding or the report's SQL contains a subquery), reports may not be able to be executed against the w arehouse. Resolution: Change the VLDB setting. Go to VLDB Editor, change VLDB Intermediate Table Type to Permanent table (or Derived table). Sym ptom : Custom group banding w ith rank may not run in a Teradata w arehouse. Resolution: In Teradata the Case statement cannot be used w ith the Rank function. To avoid this error, change the VLDB setting for Custom Group to use a different approach. Sym ptom : Intelligence Server cannot start up because it has the w rong configuration for the metadata database. Resolution: Use the Configuration Wizard to reconfigure the server to run against a certain server definition. If the Configuration Wizard fails to log in to the metadata, the connection to the metadata cannot be established due to either a bad DSN, login/passw ord, or because the database is dow n. Sym ptom : Intelligence Server is not functional (could not start up, run reports, or do element brow sing) because it has the w rong configuration for the w arehouse database.
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Resolution: Use the Configuration Wizard to reconfigure the server to run against a certain server definition. At the end the Configuration Wizard gives you a hint about the DSN that is missing to run a certain project. Sym ptom : Intelligence Server could not start up although both the metadata and w arehouse configuration are correct. Resolution: Check the application log of the NT event view er to determine the cause of the problem. Sym ptom : Although the ODBC connection w as tested to w ork, the server does not connect to the metadata. Resolution: Check the ODBC driver version and make sure it is certified by MicroStrategy. Sym ptom : When a call to an ODBC driver does not return in a timely manner the ODBC connection is considered hung. Under Multithreaded mode the thread that runs on MicroStrategy Intelligence Server that conducts all the ODBC w ork is abandoned and it cannot be stopped or suspended for stability reasons. When MicroStrategy Intelligence Server is shut dow n the ODBC environment is freed, w hich frees all the resources used by ODBC. It is possible that the hung ODBC call can throw an access violation because the memory it is using is invalid. Resolution: To avoid this problem use MultiProcess mode for the w arehouse connection. Sym ptom : SQLExtendedFetch does not w ork on all ODBC drivers. SQLExtendedFetch is, in particular, not certified on Oracle 7 drivers and may cause reports to fail or return w ith incorrect information. The driver is most vulnerable w hen SQLExtendedFetch and Asynchronous Statement are used simultaneously. Resolution: Use the recommended settings for the particular driver. Refer to the MicroStrategy General Information Readme for a list of certified configurations. Sym ptom : When you cancel a report, the report seems to be cancelled in the job monitor, but it does not disappear as it should (any cancelled job should be closed). Resolution: Canceling a job takes time (sometimes up to 5 minutes). It could depend on your w arehouse database load as w ell (since SQL Cancel has to be performed). If you suspect that Cancel Job is not w orking, w ait at least 5 minutes. For troubleshooting purpose, ODBC traces and an Intelligence Server trace should be provided if you decide to report a defect for this.

Sym ptom : When a connection is closed from a SQL Server administration tool, the query being run in that connection is returned as successful even though it has failed. This could cause incorrect information for that job on MicroStrategy Intelligence Server. This is a know n issue in Microsoft SQL Server. Resolution: Ignore the job information on MicroStrategy Desktop. Sym ptom : Your database server (metadata and w arehouse) is shut dow n because of an unexpected event (pow er outage or maintenance purpose). MicroStrategy Intelligence Server is no longer functioning. Resolution: Restart your database. Your MicroStrategy Intelligence Server should be functional in a few seconds w ithout rebooting the machine. Sym ptom : If you are using Oracle or DB2 ODBC driver, jobs stop running after a w hile and all reports fail. Resolution: Make sure the database instances run in multiprocess mode as the Oracle and DB2 ODBC Driver are NOT multithread safe. Running in multithread mode can destabilize Intelligence Server in some cases. Sym ptom : Caches do not load. Resolution: Caches only load if they w ere created w ith the same version of MicroStrategy Intelligence Server. Double-check the caching folder in the project settings to make sure they point to a valid path. If a UNC path is used, the account used for the MicroStrategy Intelligence Server service needs to be able to access this netw ork path.
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Intellectual Property Notices for MicroStrategy Intelligence Server
What's new in 9.0.2? Introduction to MicroStrategy Intelligence Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index Portions of XML/XSL processing Copyright 1999-2010 The Apache Softw are Foundation. All rights reserved. Portions of XML to PDF conversion code Copyright 1999-2010 The Apache Softw are Foundation. All rights reserved. FOP XSL formatting objects. Copyright 1999-2010 The Apache Softw are Foundation. All rights reserved.
MicroStrategy 9
This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Web and MicroStrategy Intelligence Server:
MicroStrategy Web, MicroStrategy SDK and MicroStrategy Intelligence Server

Xalan XSLT processor. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Xerces XML parser. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved.
MicroStrategy Desktop, MicroStrategy Administrator and MicroStrategy Intelligence Server

MicroStrategy Intelligence Server:

Portions of Intelligence Server memory management Copyright 1991-2010 Compuw are Corporation. All rights reserved. This product contains A CE, copyrighted by Douglas C. Schmidt and his research group at Washington University, University of California, Irvine, and Vanderbilt University Copyright 1993-2010, all rights reserved. This product contains Curl/libcurl, Copyright 1996 - 2010, Daniel Stenberg. All rights reserved. This product contains libelf.so.0 Copyright 1995-2010, Michael Riepe. All rights reserved. This product contains libcom_err library. Copyright 2010 by Massachusetts Institute of Technology. Copyright 1997-2010 by MIT Student Information Processing Board. Permission to use, copy, modify, and distribute this softw are and its documentation for any purpose and w ithout fee is hereby granted, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation, and that the names of M.I.T. and the M.I.T. S.I.P.B. not be used in advertising or publicity pertaining to distribution of the softw are w ithout specific, w ritten prior permission. Furthermore if you modify this softw are you must label your softw are as modified softw are and not distribute it in such a fashion that it might be confused w ith the original M.I.T. softw are. M.I.T. and the M.I.T. S.I.P.B. make no representations about the suitability of this softw are for any purpose. It is provided "as is" w ithout express or implied w arranty. This product contains International Components for Unicode.
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ICU Copyright and Permission Notice. Copyright 1995-2010 International Business Machines Corporation and others. All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this softw are and associated documentation files (the "Softw are"), to deal in the Softw are w ithout restriction, including w ithout limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Softw are, and to permit person to w hom the Softw are is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Softw are and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWA RE IS PROV IDED "A S IS", WITHOUT WA RRA NTY OF A NY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WA RRA NTIES OF MERCHA NTA BILITY , FITNESS FOR A PA RTICULA R PURPOSE A ND NONINFRINGEMENT OF THIRD PA RTY RIGHTS. IN NO EV ENT SHA LL THE COPY RIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIA BLE FOR A NY CLA IM, OR A NY SPECIA L INDIRECT OR CONSEQUENTIA L DA MA GES, OR A NY DA MA GES WHA TSOEV ER RESULTING FROM LOSS OF USE, DA TA OR PROFITS, WHETHER IN A N A CTION OF CONTRA CT, NEGLIGENCE OR OTHER TORTIOUS A CTION, A RISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMA NCE OF THIS SOFTWA RE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherw ise to promote the sale, use or other dealings in this Softw are w ithout prior w ritten authorization of the copyright holder. This product contains the Loki Library. Copyright 2001-2010 by Andrei Alexandrescu. This code accompanies the book: Alexandrescu, Andrei. "Modern C++ Design: Generic Programming and Design Patterns Applied". Copyright 2001-2010. AddisonWesley. Permission to use, copy, modify, distribute and sell this softw are for any purpose is hereby granted w ithout fee, provided that the above copyright notice appear in all copies and that both that copyright notice and this permission notice appear in supporting documentation. This product includes softw are developed by the OpenSSL Projectfor use in the OpenSSL Toolkit. (http://w w w .openssl.org/) This product includes softw are w ritten by Tim Hudson (tjh@cryptsoft.com) This product includes softw are based in part on the w ork of the FreeType Team, copyright 1996-1999 by David Turner, Robert Wilhelm, and Werner Lemberg.
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What's new in MicroStrategy Tutorial 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Tutorial System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Release Notes Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Tutorial 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.2
The Tutorial project includes reports, documents, dashboards, and other reporting objects for use w ith MicroStrategy Mobile for demonstration purposes. This includes reporting objects that can be view ed on the Apple iPhone and Apple iPad.

New in 9.0.1m
New in 9.0.0
Internationalization support
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter The MicroStrategy Tutorial metadata and all relevant w arehouse data has been localized to support various languages. For detailed information on the languages supported, see the Certified and Supported Configurations for Tutorial.
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Introduction to MicroStrategy Tutorial
What's new in 9.0.2? Introduction to MicroStrategy Tutorial System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Release Notes Intellectual Property Notices MicroStrategy Readme Index The MicroStrategy Tutorial is an interactive product demonstration designed to show case the rich functionality of the MicroStrategy 9 Platform. The Tutorial is comprised of a MicroStrategy 9.0.2 project, "MicroStrategy Tutorial" (a metadata and sample data are included). This project contains out-of-the-box reports to demonstrate the various features of MicroStrategy 9.0.2. Sample reports can be accessed in the Public Objects\Reports folder. For more information on configuring and using the project, refer to the Introduction to MicroStrategy: Evaluation Guide. MicroStrategy Tutorial also includes the Project Mover tool. This tool allow s you to transfer the metadata and w arehouse of the MicroStrategy Tutorial demo project or the MicroStrategy Analytics Modules from their Microsoft Access source to any MicroStrategy-certified database platform. In addition, it configures the project so that you can connect to the exported project immediately w ith MicroStrategy Desktop. For information on how to use Project Mover and about the tasks you can perform w ith it, refer to the System Administration Guide.
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System Requirements and Compatibility for MicroStrategy Tutorial
What's new in 9.0.2? Introduction to MicroStrategy Tutorial System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Release Notes Intellectual Property Notices MicroStrategy Readme Index For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the MicroStrategy General Inf ormation Readme. To obtain the latest information, contact MicroStrategy Technical Support.
System requirements
The MicroStrategy Tutorial project should only be used w ith the MicroStrategy 9.0.2 product suite. This project can only be installed on Window s operating systems.

The MicroStrategy Tutorial project has been tested on a w arehouse and metadata in Microsoft Access. Some database-specific object definitions may need to be changed if Tutorial is used on another platform.
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Certified and Supported Configurations for MicroStrategy Tutorial
What's new in 9.0.2? Introduction to MicroStrategy Tutorial System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Release Notes Intellectual Property Notices MicroStrategy Readme Index
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Tutorial.
Operating System
Window s Vista
Certified
Window s Vista Business Edition SP2 (on x86 or x64) Window s Vista Enterprise Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition SP2 (on x86 or x64)
Window s 2003
Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64)
Window s XP
Window s XP Professional Edition SP3 (on x86) Window s Server 2008 Standard Edition SP2 (on x64)
Window s 2008
Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition R2 (on x64)
Operating System
Window s XP Window s 2008
Supported
Window s XP Professional Edition SP2 (on x64) Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64) Window s 7 Professional Edition (on x64), for demonstration purposes only. Window s 7 Enterprise Edition (on x64), for demonstration purposes only. Window s Vista Business Edition SP1 (on x86 or x64) Window s Vista Enterprise Edition SP1 (on x86 or x64)
Window s 7
Window s Vista
DBMS
Supported DBMS
Microsoft Access 2000 Microsoft Access 2002 Microsoft Access 2003 Microsoft Access 2007
Languages
The MicroStrategy Tutorial metadata and w arehouse data has been localized into various languages.
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Project Mover Languages

The languages listed below represent the operating system locales that MicroStrategy Project Mover has been tested on.
Certified Languages
English Japanese German
Spanish French Korean Sw edish Italian
Portuguese (Brazilian) Chinese (Simplified) Chinese (Traditional)
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Installing and Upgrading MicroStrategy Tutorial
Installing MicroStrategy Tutorial

For steps to install MicroStrategy Tutorial, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. Notes:

Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to a lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site.
If you encounter problems during the installation procedure, refer to the Troubleshooting appendix in the Installation and Configuration Guide and the release notes. If you require additional assistance, contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of MicroStrategy Tutorial. In addition to the files listed in the table below , common files needed to run MicroStrategy are placed in the C:\Program Files\Common Files\MicroStrategy\ directory by default. This includes the Project Mover tool w hich is installed w ith MicroStrategy Tutorial. For information on how to use Project Mover and about the tasks you can perform w ith it, refer to the System Administration Guide. Note: C:\Program Files\MicroStrategy\Product Name is the default folder in a Window s environment. If installing over previous versions of the product, the folder remains the same. Directory C:\Program Files\MicroStrategy\Tutorial Reporting\ C:\Program Files\MicroStrategy\Tutorial Reporting\Images\ C:\Program Files\MicroStrategy\Tutorial Reporting\XSLs\ C:\Program Files\MicroStrategy\Tutorial Reporting\WebUniversal C:\Program Files\MicroStrategy\Tutorial Reporting\WebUniversal\Images\ C:\Program Files\MicroStrategy\Tutorial Reporting\WebUniversal\XSLs\ File TUTORIA L_META DA TA _7200.mdb TUTORIAL_DATA_7200.mdb Description Tutorial metadata database in Microsoft Access Tutorial sample data database in Microsoft Access Content Tutorialdatabases & document html layout files Tutorial graphics Tutorial XSL files Document html layout files for Web Universal Tutorial graphics Tutorial XSL files
Upgrading MicroStrategy Tutorial

In order to benefit from the latest functionality available in this version of MicroStrategy Tutorial, an administrator must upgrade the system:
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved.
Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading. Page 130 of 260
1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
Uninstalling MicroStrategy Tutorial

For details about uninstalling MicroStrategy Tutorial, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Tutorial
What's new in 9.0.2? Introduction to MicroStrategy Tutorial System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Release Notes Intellectual Property Notices MicroStrategy Readme Index To purchase printed user guides, please contact your MicroStrategy Account Executive. Information on the MicroStrategy Tutorial project is provided in the Project Design Guide. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, visit the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them. Click here to dow nload Adobe Reader.
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Release Notes for MicroStrategy Tutorial
What's new in 9.0.2? Introduction to MicroStrategy Tutorial System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Release Notes Intellectual Property Notices MicroStrategy Readme Index Version: 9.0.2 Date of Release: October 19, 2010 This product and the Project Mover tool is provided "as is" and w ithout w arranty as of October 19, 2010. The Project Mover tool has been certified to only copy projects built at MicroStrategy. The follow ing have not been populated in the sample data database as of 9.0.2:

REL_CA T_ITEM table RUSH_ORDER table PROMOTIONS table ITEM_FOREIGN_NA ME and ITEM_URL columns in LU_ITEM table CA T_URL and CA T_SHIP_COUNT columns in LU_CA TA LOG table
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Intellectual Property Notices for MicroStrategy Tutorial
Copyright Information
All Contents Copyright 2010 MicroStrategy Incorporated. All Rights Reserved. MicroStrategy, MicroStrategy 6, MicroStrategy 7, MicroStrategy 7i, MicroStrategy 7i Evaluation Edition, MicroStrategy 7i Olap Services, MicroStrategy 8, MicroStrategy 9, MicroStrategy Distribution Services, MicroStrategy MultiSource Option, MicroStrategy Command Manager, MicroStrategy Enterprise Manager, MicroStrategy Object Manager, MicroStrategy Reporting Suite, MicroStrategy Pow er User, MicroStrategy Analyst, MicroStrategy Consumer, MicroStrategy Email Delivery, MicroStrategy BI Author, MicroStrategy BI Modeler, MicroStrategy Evaluation Edition, MicroStrategy Administrator, MicroStrategy Agent, MicroStrategy Architect, MicroStrategy BI Developer Kit, MicroStrategy Broadcast Server, MicroStrategy Broadcaster, MicroStrategy Broadcaster Server, MicroStrategy Business Intelligence Platform, MicroStrategy Consulting, MicroStrategy CRM Applications, MicroStrategy Customer Analyzer, MicroStrategy Desktop, MicroStrategy Desktop Analyst, MicroStrategy Desktop Designer, MicroStrategy eCRM 7, MicroStrategy Education, MicroStrategy eTrainer, MicroStrategy Executive, MicroStrategy Infocenter, MicroStrategy Intelligence Server, MicroStrategy Intelligence Server Universal Edition, MicroStrategy MDX Adapter, MicroStrategy Narrow cast Server, MicroStrategy Objects, MicroStrategy OLAP Provider, MicroStrategy SDK, MicroStrategy Support, MicroStrategy Telecaster, MicroStrategy Transactor, MicroStrategy Web, MicroStrategy Web Business Analyzer, MicroStrategy World, Application Development and Sophisticated Analysis, Best In Business Intelligence, Centralized Application Management, Information Like Water, Insight Is Everything, Intelligence Through Every Phone, Intelligence To Every Decision Maker, Intelligent E-Business, Personalized Intelligence Portal, Query Tone, Rapid Application Development, Strategy.com, MicroStrategy Intelligent Cubes, The Foundation For Intelligent E-Business, The Integrated Business Intelligence Platform Built For The Enterprise, The Intelligence Company, The Platform For Intelligent E-Business, The Scalable Business Intelligence Platform Built For The Internet, Industrial-Strength Business Intelligence, Office Intelligence, MicroStrategy Office, MicroStrategy Report Services, MicroStrategy Web MMT, MicroStrategy Web Services, Pixel Perfect, MicroStrategy Mobile, MicroStrategy Integrity Manager and MicroStrategy Data Mining Services are all registered trademarks or trademarks of MicroStrategy Incorporated. All other products are trademarks of their respective holders. Specifications subject to change w ithout notice. MicroStrategy is not responsible for errors or omissions. MicroStrategy makes no w arranties or commitments concerning the availability of future products or versions that may be planned or under development.
Patent information
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
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What's New in MicroStrategy Mobile 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Mobile System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
MicroStrategy Mobile 9.0.2 includes various enhancements to the features provided in the 9.0.x line: MicroStrategy Mobile for iPhone supports the use of .png image files. MicroStrategy Mobile for iPhone and MicroStrategy Mobile for iPad include enhanced security: The authentication options available in MicroStrategy are supported, including single sign-on and LDAP authentication. MicroStrategy Mobile for iPad includes the follow ing new features and enhancements: Support for the display of gauge graphs and bubble graphs. Notifications are displayed w hen a report or document subscription has been updated. Full support for drilling on documents and reports. Links can be added to documents to allow Mobile users to perform various tasks. A link lets the user execute another document or report from a document, and pass parameters to answ er any prompts that are in the target. Hyperlinks also allow iPad users to change the grouping and layout in a document, change the page-by in a report, and access items in the Reports screen. Reports can be configured to display in the Reports list after execution is complete. This allow s you to brow se other reports that are already available w hile additional reports are being executed. Widget support: For a listing of w idget enhancements for mobile devices, see What's New w ith MicroStrategy Report Services.


New in 9.0.1m
MicroStrategy Mobile 9.0.1m introduces support for iPhone and iPad devices.
MicroStrategy Mobile Server

This new product processes all requests for MicroStrategy Mobile from BlackBerry, iPhone, and iPad devices. Mobile Server also provides: Administrative settings to configure and customize the MicroStrategy Mobile interface for the iPhone and iPad. The ability to generate remote application configuration profiles to support MicroStrategy Mobile iPhone and iPad applications.
MicroStrategy Mobile for iPhone

MicroStrategy Mobile for iPhone introduces new innovative w ays to harness the pow er of MicroStrategy from your iPhone or iPod Touch. Features provided w ith MicroStrategy Mobile for iPhone include:
Report and docum ent list: Reports, graphs, and documents that are available for consumption on an iPhone are displayed in an easy to read and navigate list. Subscriptions to these items are updated by shaking the device, providing access to the most up to date data for analysis. Report analysis: MicroStrategy reports can be view ed using both MicroStrategy-standard and iPhonestandard techniques and w orkflow s. This includes MicroStrategy features such as drilling, graphing, tooltips, page-by, and so on. These reports can also take advantage of iPhone-standard techniques and gestures such as pinch to zoom, sw ipe to scroll, and tap to display in full screen mode. Additionally, MicroStrategy reports and documents can be designed and developed to act as micro applications that display data w ith a look and feel that is reminiscent of an iPhone application. Docum ent and dashboard analysis: For enhancements to Report Services documents and dashboards that can be used w ith MicroStrategy Mobile for iPhone, see What's New w ith MicroStrategy Report Services. Widget support: For a listing of w idgets that can be configured to take advantage of the iPhone device, see What's New w ith MicroStrategy Report Services. MicroStrategy iPhone application configuration profiles: Profiles can be created to define MicroStrategy iPhone application configurations, w hich can determine the follow ing functionality: Home screen configuration: A customizable home screen can display buttons that can open Page 135 of 260
reports, documents, and applications. This initial screen can also display a user's Mobile subscriptions, as w ell as allow folder brow sing and other functionality to configure and use the MicroStrategy iPhone application. Application settings. Connectivity settings. Prom pts: The use of MicroStrategy prompts on the iPhone can provide the follow ing analysis capabilities: Dates can be selected using a standard calendar-style interface. Date and time can be selected using an iPhone-standard w heel-style interface. Values can be selected using a single, interactive prompt screen. Values can be provided by typing the value or using slider, w heel, sw itch, and stepper-style interfaces. Attribute elements can be selected using a list that can be searched and filtered w hile selecting attribute elements. Locations can be determined using the iPhone resources. Unit information can be retrieved using a barcode scan of an item. Links: Links can be added to documents to allow Mobile users to perform various tasks. These links include: Links that interact w ith applications installed w ith iPhone, such as email or text messaging. For example, a document can send addresses to Google Maps for directions or call a phone number. Links to reports and other documents. A link lets the user execute another document or report from a document, and pass parameters to answ er any prompts that are in the target. Hyperlinks also allow iPhone users to change the grouping and layout in a document, change the page-by in a report, and access items in the Reports screen. Additional actions are available from iPhone devices, including: Brow sing projects. Brow sing folders. Brow sing reports.
MicroStrategy Mobile for iPad

MicroStrategy Mobile for iPad introduces new innovative w ays to harness the pow er of MicroStrategy from your iPad. Features provided w ith MicroStrategy Mobile for iPad include:

View ing reports: Reports that you have subscribed to and recently accessed reports can be view ed and displayed. Graph support: iPad devices can display and support the follow ing MicroStrategy standard graph types and features: Bar Line Area Chart Scatter Combination graphs such as Bar and Line, Area and Line, and so on. Dual axis Portrait and landscape orientation support: MicroStrategy Mobile for iPad supports the seamless transition betw een portrait and landscape orientations. Gesture support: Use sw ipe and scroll gestures to view reports and documents: Sw ipe left to right, up to dow n, or use tw o-finger scrolling to use page-by on a report. Use sw ipes to scroll through panels in documents, and use the panel stack selector to view a quick overview of panels. Inform ation w indow : Additional details for a data record can be displayed in a tooltip style format. Prom pts: MicroStrategy Mobile for iPad supports the same prompt enhancements included for MicroStrategy Mobile for iPhone. Drilling: You can drill anyw here to analyze detailed or supplemental information for MicroStrategy reports using the graphical drill path display. Additional actions are available from iPad devices, including: Brow sing projects. Brow sing folders. Brow sing reports.
New in 9.0.1
MicroStrategy Mobile 9.0.1 includes the follow ing new features and enhancements: Subscription management, including subscribing and unsubscribing, can be performed from the device. Report subscriptions on a device can now be updated automatically using event-triggered delivery. This allow s the device to detect the availability of report updates and automatically retrieve the results. Additional actions are available from the device, including: Brow se projects Brow se folders Brow se reports Search for reports Answ er prompts

About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600
New in 9.0.0
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FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
Enhancements to usability, ease of deployment, and error messaging have been implemented for MicroStrategy Mobile 9.0.0.
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Introduction to MicroStrategy Mobile
What's new in 9.0.2? Introduction to MicroStrategy Mobile System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Mobile is an interactive interface of the MicroStrategy BI platform that lets mobile business users harness the analytical pow er of MicroStrategy through the use of their BlackBerry, iPhone, and iPad devices.
MicroStrategy Mobile for BlackBerry

MicroStrategy Mobile for BlackBerry lets mobile business users run reports and dashboards directly from their BlackBerry mobile devices from Research in Motion. With MicroStrategy Mobile, business users receive the same reports on their BlackBerry smartphones as they do via MicroStrategy Web, MicroStrategy Office, or MicroStrategy Desktop, w ithout the need for reformatting or retrofitting existing reports. The report manipulation features available in MicroStrategy Mobile allow users to view even the largest reports w ithin the compact screen size of the BlackBerry smartphone. Designed for all levels of users, MicroStrategy Mobile reports are displayed in an easy-to-view and easy-tonavigate format, enabling users to review , analyze, and interact w ith important data at their convenience. Users can also access reports w hile they are offline, or w hen their BlackBerry is not w ithin connectivity range. MicroStrategy Mobile uses the same robust security features of the MicroStrategy platform as w ell as the security infrastructure provided by the BlackBerry Enterprise Server.
MicroStrategy Mobile for iPhone

MicroStrategy Mobile for iPhone and the MicroStrategy Mobile Server provide MicroStrategy reporting and analysis capabilities on iPhone devices. MicroStrategy utilizes iPhone's intuitive interface to let users explore information using touch and smart gestures. MicroStrategy Mobile Business Intelligence applications can support w orkflow s that lead users through data to decisions. MicroStrategy Mobile for iPhone also provides application developers anew w ay to develop and deploy iPhone applications that is faster, easier, and more maintainable than using traditional Integrated Development Environments. MicroStrategy Mobile for iPhone offers the follow ing benefits: Reduces the tim e to develop new iPhone applications: MicroStrategys Mobile application platform includes the infrastructure needed to support each new iPhone application, so that application developers only need to focus on creating the user experience and not on the back-end infrastructure. Easy for non-developers to create professional iPhone applications: MicroStrategys iPhone applications do not require any coding. Using MicroStrategy's Mobile application platform, iPhone applications are assembled in a point-and-click fashion. Application designers can choose from an array of finely-designed, iPhone-optimized displays and controls. Easy for com panies to rapidly deploy iPhone application updates: MicroStrategys Mobile application platform uses an on-demand form of application deployment called in-stream deployment. As soon as new or updated applications are ready, they are instantly available to iPhone users directly from MicroStrategys Mobile application platform.

MicroStrategy Mobile for iPad and the MicroStrategy Mobile Server provide MicroStrategy reporting and analysis capabilities on iPad devices. MicroStrategy utilizes iPads stunning touchscreen and gesture motif to allow anyone to find information naturally and intuitively.
Features
For an overview of the features of MicroStrategy Mobile introduced in MicroStrategy 9.0.2, see What's new in Mobile 9.0.2.
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System Requirements and Compatibility for MicroStrategy Mobile
Hardware
The MicroStrategy Mobile Server hardw are requirements are the same as those for MicroStrategy Web Server hardw are requirements. Refer to System Requirements and Compatibility for MicroStrategy Web for the Web Server hardw are requirements. For a listing of certified and supported BlackBerry, iPhone, and iPad devices, see the Certified and Supported Configurations for MicroStrategy Mobile page.
BlackBerry Client Hardware

Flash memory
Minimum
32 MB
Recommended
64 MB
Software
MicroStrategy Mobile Requirement
BlackBerry Enterprise Server is required to w irelessly push applications to your BlackBerry client devices w ith an associated IT Policy. MicroStrategy Mobile for BlackBerry For a list of BlackBerry operating systems that are certified and supported for MicroStrategy Mobile, see the Certified and Supported Configurations for MicroStrategy Mobile page. MicroStrategy Mobile for iPhone For a list of iPhone operating systems that are certified and supported for MicroStrategy Mobile, see the Certified and Supported Configurations for MicroStrategy Mobile page. For a list of iPad operating systems that are certified and supported for MicroStrategy Mobile, see the Certified and Supported Configurations for MicroStrategy Mobile page.
Before you attempt to run MicroStrategy Mobile, you must set up your MicroStrategy environment. This includes:
Mobile Server configured and running. MicroStrategy project running in a server-connected (three-tier) environment. The client applications for MicroStrategy Mobile for iPhone and MicroStrategy Mobile for iPad must be dow nloaded from Apple's App Store. MicroStrategy Mobile for BlackBerry also requires: The Mobile application deployed on a BlackBerry client via USB or a w ireless push from BlackBerry Enterprise Server w ith associated IT policy. Web client brow ser installed and running.

Compatibility
MicroStrategy Mobile should only be connected to a MicroStrategy Intelligence Server 9.0.2 or later for production purposes. How ever, MicroStrategy Mobile 9.0.2 is interoperable w ith MicroStrategy Intelligence Server 9.0.1. For the complete MicroStrategy Platform Compatibility and Interoperability specifications, see the Compatibility and Interoperability page of the General Information Readme.
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Certified and Supported Configurations for MicroStrategy Mobile
What's new in 9.0.2? Introduction to MicroStrategy Mobile System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index The follow ing are certified and supported configurations for MicroStrategy Mobile. For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations page of the General Information Readme.
Operating systems
Certified BlackBerry Operating System
BlackBerry OS v4.1 BlackBerry OS v4.2 SP1 BlackBerry OS v4.3 BlackBerry OS v4.5 BlackBerry OS v4.6
Supported BlackBerry Operating System

BlackBerry OS v5.0
Certified iPhone and iPod Touch Operating System

iOS 3.1.x iOS 4.x
Certified iPad Operating System

iOS 3.2.x
Hardware
Certified BlackBerry Client Hardware
BlackBerry 9700 (Curve) Series BlackBerry 9000 (Bold) Series BlackBerry 8800 Series BlackBerry 8700 Series Blackberry 8300 (Curve) Series BlackBerry 8100 (Pearl) Series BlackBerry 7200 Series BlackBerry 7100 Series
Supported BlackBerry Client Hardware

BlackBerry 9800 Series BlackBerry 9600 Series BlackBerry 9100 Series BlackBerry 8900 (Curve) Series BlackBerry 8500 Series BlackBerry 8200 Series
Certified iPhone and iPod Touch Client Hardware

iPhone 4
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iPhone 3G iPhone 3GS iPod Touch
Certified iPad Client Hardware

iPad Wi-Fi iPad Wi-Fi + 3G
Mobile Server
Mobile Server deployment requirements
Mobile Server ASP.NET can be deployed using the same requirements listed for MicroStrategy Web A SP.NET. Mobile Server JSP can be deployed using the same requirements listed for MicroStrategy Web Universal JSP.
Web browsers for Mobile Server

The follow ing w eb brow sers are supported for Mobile Server. Web Brow ser Microsoft Internet Explorer Certified Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6
LDAP servers (for LDAP authentication)

For a listing of LDAP servers certified or supported for LDAP authentication through Intelligence Server, see the Intelligence Server Certified and Supported Configurations for LDAP Servers.
Languages
The languages listed below represent the operating system locales that MicroStrategy Mobile has been tested on. Warning: MicroStrategy Mobile interfaces are available in the languages listed below . How ever, the languages available for the MicroStrategy Mobile for iPad interfaces are limited to the iPad supported languages. Refer to your third-party Apple documentation for iPad language support.
Certified Languages
English (US) Spanish German French Korean Japanese Italian Russian Sw edish Polish Portuguese (Brazilian)
Chinese (Simplified) Chinese (Traditional)

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Danish Dutch
Supported Languages
German (Sw itzerland) French (Sw itzerland) Italian (Sw itzerland) French (Belgium)
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Installing and Upgrading MicroStrategy Mobile

Installing MicroStrategy Mobile

For steps to install MicroStrategy Mobile components on a machine that w ill host your Mobile applications, see the MicroStrategy Installation and Configuration Guide. For steps to install MicroStrategy Mobile on a mobile device, see the MicroStrategy Mobile User Guide. For MicroStrategy Mobile for BlackBerry, you can also refer to the readme file installed w ith the MicroStrategy Mobile for BlackBerry client. Notes: Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to the lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site.
Directory structure
The tables below list folders and files of interest that are included in the default directory structure after an installation of MicroStrategy Mobile, depending on the platform you have installed on. On Window s operating system s Note: The default location in a Window s environment is C:\Program Files\MicroStrategy\Product Name. If installed over previous versions of the product, the folder remains the same. Directory \MicroStrategy\Mobile Clients \MicroStrategy\Mobile Server ASPx \MicroStrategy\Mobile Server JSP On UNIX and Linux operating system s The default location in a UNIX or Linux environment is /opt/MicroStrategy/Product Name, or $HOME/MicroStrategy/install/Product Name if you do not have w rite access to /opt/MicroStrategy. If installing over previous versions of the product, the folder remains the same. Directory /Mobile Contents MicroStrategy Mobile root directory. MicroStrategy BlackBerry client application files, as w ell as a readme file w ith instructions to install MicroStrategy Mobile client on a BlackBerry device. MicroStrategy Mobile Server JSP files. Contents MicroStrategy BlackBerry client application files, as w ell as a readme file w ith instructions to install MicroStrategy Mobile client on a BlackBerry device. MicroStrategy Mobile Server ASPx files. MicroStrategy Mobile Server JSP files.
/Mobile/BlackBerryClient /Mobile/MobileServer
Upgrading MicroStrategy Mobile
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 MicroStrategy recommends that all users of MicroStrategy Mobile upgrade their installations to the most recent version of MicroStrategy Mobile. This is recommended for all MicroStrategy Mobile deployments. There are significant enhancements to the overall user experience w ith MicroStrategy Mobile. Before upgrading any MicroStrategy products, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading.
Uninstalling MicroStrategy Mobile

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info@microstrategy.com @microstrategy on Tw itter
For details about uninstalling MicroStrategy Mobile, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Mobile
What's new in 9.0.2? Introduction to MicroStrategy Mobile System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index The MicroStrategy Mobile User Guide provides information on how to use MicroStrategy Mobile to view , analyze, and perform other business tasks w ith MicroStrategy reports and documents on a mobile device. This guide also w alks you through examples of the kinds of business tasks you can perform using MicroStrategy Mobile on your mobile device. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them. Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive.
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Known and Resolved Issues for MicroStrategy Mobile
What's new in 9.0.2? Introduction to MicroStrategy Mobile System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index T272649 - The MicroStrategy Mobile application terminates w hen selecting the Change Language option for an edit field. This is a know n issue on devices running BlackBerry OS 4.1 that do not have full keyboards. The issue is resolved in BlackBerry OS 4.2. For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
To view a listing of all know n or pre-existing issues in the MicroStrategy 9 platform, see Tech Note TN5800-90X0001.Issues listed in this Tech Note may have been resolved in a Service Pack release. Issues that have a prefix of S (S#####) are customer cases that can be tracked through MicroStrategy Technical Support. Those that are prefixed w ith T (T#####) are MicroStrategy internal issues. Internal issue numbers do not correlate to customer case numbers.
Resolved issues
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Intellectual Property Notices for MicroStrategy Mobile
What's new in 9.0.2? Introduction to MicroStrategy Mobile System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues Intellectual Property Notices MicroStrategy Readme Index XML Parser Copyright 1999, John Wilson (tug@w ilson.co.uk). All rights reserved. Redistribution and use in source and binary forms, w ith or w ithout modification, are permitted provided that the follow ing conditions are met: Redistributions of source code must retain the above copyright notice, this list of conditions and the follow ing disclaimer. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the follow ing disclaimer in the documentation and/or other materials provided w ith the distribution. All advertising materials mentioning features or use of this softw are must display the follow ing acknow ledgement: This product includes softw are developed by John Wilson. The name of John Wilson may not be used to endorse or promote products derived from this softw are w ithout specific prior w ritten permission. THIS SOFTWA RE IS PROV IDED BY JOHN WILSON `À S IS'' A ND A NY EXPRESS OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL JOHN WILSON BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Mobile
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What's New in MicroStrategy Narrowcast Server 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
MicroStrategy Narrow cast Server 9.0.2 introduces the follow ing new features:
Support for Report Services dynamic dashboards by embedding Flash objects in PDF documents.

New in 9.0.1m
MicroStrategy Narrow cast Server 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.1
Personalized page execution is supported for multi-layout documents. Support for UnMHT in w eb brow sers to enable Flash dashboards, delivered by Narrow cast Server, to be opened in w eb brow sers other than Internet Explorer.
New in 9.0.0
MicroStrategy Narrow cast Server 9.0.0 introduces the follow ing new features: Support of Report Services document cache creation and usage w ithin personalized report executions. Integration of metadata internationalization and data internationalization functionality w ith existing Narrow cast Server locales. Automatic application of Daylight Savings Time changes directly from the operating system's clock.

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Introduction to MicroStrategy Narrowcast Server
What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Narrow cast Server is a pro-active information delivery server that distributes personalized business information to users via email, printers, file services, SMS, and mobile devices. For information on how to use MicroStrategy Narrow cast Server and the tasks you can perform w ith it, refer to the Documentation page for MicroStrategy Narrow cast Server. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
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System Requirements and Compatibility for MicroStrategy Narrowcast Server

What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index
Hardware
The follow ing are the minimum and recommended hardw are requirements for installing all Narrow cast Server components on one machine. The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment.:
Requirement
Processor Memory (RAM) Storage
Minimum
x86 or x64 compatible 512 MB 1 GB free disk space
Recommended
x86 or x64 compatible 1 GB or more 2 GB or more free disk space
To determine hardw are requirements for clustered configurations, refer to the Narrow cast Server Installation and Configuration Guide.
Software
Software
Operating system
Requirements
Microsoft Window s For a list of Window s operating systems that are certified or supported for Narrow cast, see Operating Systems in the Certified and Supported Configurations page. Microsoft Internet Information Service
Web server
For a list of w eb servers that are certified or supported for Narrow cast, see Web Servers in the Certified and Supported Configurations page. Microsoft Internet Explorer
Web brow ser
For a list of w eb brow sers that are certified or supported for Narrow cast, see Web Brow ser in the Certified and Supported Configurations page. Connectivity to the Object Repository, Subscription Book Repository, and Portal Repository databases (see Certified and Supported Configurations) Sequelink (installed w ith the product)
ODBC connectivity JDBC connectivity
Compatibility
For a list of important know n issues w ith configurations, refer to the issues and troubleshooting information. For details on the configurations tested in-house by MicroStrategy, or to obtain the latest information about certified client systems, contact MicroStrategy Technical Support.
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Certified and Supported Configurations for MicroStrategy Narrowcast Server

What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations page of the General Information Readme. The follow ing are certified and supported configurations for Narrow cast Server and Narrow cast Administrator.

Operating systems Languages Web server Web brow ser Export applications and devices Database Database connectivity Third-party Flash support
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for Narrow cast Server.
Operating System
Certified
Window s Server 2003 Enterprise Edition SP2 (on x86 or x64)
Window s 2003
Window s Server 2003 Standard Edition SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2008 Standard Edition R2 (on x64)
Window s 2008
Window s Server 2008 Enterprise Edition R2 (on x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition SP2 (on x64)
Operating System
Supported/Demonstration Purposes
Window s XP Professional SP3 (on x86)
Window s XP Professional
Window s XP Professional SP2 (on x64) Supported for Narrow cast Administrator only. All other components are supported only for demonstration purposes. Window s Vista Business and Enterprise Edition SP2 (on x86 or x64) Supported for Narrow cast Administrator only. Window s Vista Business and Enterprise Edition SP1 (on x86 or x64) Supported for Narrow cast Administrator only. Window s 7 Professional Edition (on x86 or x64) Supported for Narrow cast Administrator only. All other components are supported only for demonstration purposes.
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Window s Vista
Window s 7
Window s 7 Enterprise Edition (on x86 or x64) Supported for Narrow cast Administrator only. All other components are supported only for demonstration purposes. Window s 2008 Window s Server 2008 Enterprise Edition (on x64)
Languages
The follow ing table lists the languages supported by MicroStrategy Narrow cast Server. Supported languages meet the follow ing requirements:

Narrow cast Server can operate on a localized version of the operating system in these languages. Narrow cast Server can generate, format, and deliver content in these languages.
Supported Languages
English Spanish German French Korean Japanese Italian Sw edish Portuguese (Brazilian) Chinese (Simplified) Chinese (Traditional) Dutch (Netherlands) Danish
Web server
Web Server Certified
Microsoft Internet Information Services 7.5 Microsoft Internet Information Services Microsoft Internet Information Services 7.0 Microsoft Internet Information Services 6.0
Web browser
For Subscription Portal
Certified
For Subscription Portal

Supported
For Portal Administrator

Certified
For Portal Administrator

Supported

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Export Application
Certified
Adobe Acrobat Reader 9.3 Adobe Acrobat Reader 8.2 Microsoft Office 2010 Microsoft Office 2007 SP2
Microsoft Office
See the note below for limitations w ith .xlsx files. Microsoft Office 2003 SP3 Microsoft Office 2002 (XP) SP3
Export Application
Supported
Export Device
Certified
Note: Microsoft Office 2007 .xlsx files can be included as a static attachment for a Narrow cast service. How ever, .xlsx files are not supported as imported templates in Narrow cast Server. To import .xlsx files as templates, see the follow ing know n issue and w orkaround.
Database
Refer to the Certified and Supported Configurations in the MicroStrategy General Information Readme for a table that lists the databases supported for all MicroStrategy Narrow cast Server repositories including the Object Repository, Subscription Book Repository, and Portal Repository. For the most current information on certified and supported databases, contact MicroStrategy Technical Support.
ODBC connectivity
ODBC connectivity is required on all Narrow cast Server machines to connect to the Object, Subscription Book, and Portal Repositories. Refer to the Certified and Supported Configurations in the MicroStrategy General Information Readme for a list of ODBC connectivity that is certified and supported for Narrow cast Server. For more information on ODBC connectivity, refer to the Narrow cast Server Installation and Configuration Guide.
Teradata DSN setup

Make sure that Teradata data source names (DSNs) are set to run in Quiet Mode.
MicroStrategy ODBC Driver for Oracle

You can use the follow ing procedure to configure each ODBC data source name used by the NCS Subscription Portal. Warning: The procedure below involves modifying the system registry. Modifying registry values incorrectly can cause serious, system-w ide problems that might require the reinstallation of the operating system. Any editing of the registry is done at the user's ow n risk. Since these are user-initiated changes they are not covered by any MicroStrategy w arranty. Back up the registry and/or update an Emergency Repair Disk prior to alterations. For each ODBC data source name that is used by the Subscription Portal, configure it as follow s: 1. In the registry, go to HKEY_LOCAL_MACHINE\Software\ODBC\ODBC.INI\your MicroStrategy
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2. 3. 4.
ODBC DSN name. Highlight your DSN name, and in the right pane, right-click and select to add a new String value. Set the String value name to "WorkArounds2" and the value to "2". Click OK.
Third-party Adobe Flash support

MicroStrategy Narrow cast Server 9.0.2 can deliver Adobe Flash content as the body of an email, an email attachment, or to a file storage location. The support for Flash content deliveries by some third-party products is discussed below .
Warning: The third-party products discussed below are manufactured by vendors independent of MicroStrategy, and the information provided is subject to change. Refer to the appropriate third-party vendor documentation for updated Flash support information. Microsoft Outlook Express and Microsoft Outlook 2003 support Flash content both in the email body and as an attachment. Hotmail, YahooMail, and Gmail support Flash content only as a Flash.mht attachment. Flash content in the body of an email is not supported. Web brow sers: Internet Explorer 7, Internet Explorer 8, Firefox 3.0, Firefox 3.5, and Firefox 3.6 support Flash content.
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Installing and Upgrading MicroStrategy Narrowcast Server
What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index If you encounter problems during the installation procedure, refer to General Inf ormation Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for Narrow cast Server or contact MicroStrategy Technical Support.
Installing MicroStrategy Narrowcast Server

For steps to install MicroStrategy Narrow cast Server, refer to the Narrow cast Server Installation and Configuration Guide. MicroStrategy Narrow cast Server is composed of a Delivery Engine and a Subscription Portal. The Delivery Engine and Subscription Portal can be installed on the same machine or on different machines. This is specified by selecting the appropriate options during product installation on each machine in the system. For more details, refer to the Narrow cast Server Installation and Configuration Guide. Notes:

Directory structure
The table below provides the default folder structure that appears after you install MicroStrategy Narrow cast Server w ith no previous version of MicroStrategy Narrow cast Server installed. Note that C:\Program Files\MicroStrategy\Narrow cast Server is the default folder. If installing over a previous version of the product, the folder remains the same. Folder \MicroStrategy\Narrow cast Server \Common Files\MicroStrategy Contents MicroStrategy Narrow cast Server program files, SQL scripts, sample code, tutorial-related files, objects to be imported during configuration Shared MicroStrategy program files; product documentation, Readme files and Release Notes; shared tools and utilities
Upgrading Narrowcast Server

To benefit from the latest functionality available in this version of MicroStrategy Narrow cast Server, the administrator must upgrade the MicroStrategy system. For information on upgrading Narrow cast Server, refer to the Narrow cast Server Upgrade Guide. This manual guides you through the process of upgrading and covers the follow ing:

How the upgrade process w orks What prerequisites must be met before upgrading What features w ill be upgraded What features w ill not be upgraded What post-upgrade steps must be performed to ensure that features are upgraded properly
You can find information on the NCS SDK, samples, and information about compiling in the MicroStrategy Developer Library. You can access the MicroStrategy Developer Library from the follow ing locations: In Window s, the default location is C:\Program Files\MicroStrategy\SDK\docs\ DeveloperLibrary.htm. In UNIX, the def ault location is /opt/MicroStrategy/SDK/Docs/DeveloperLibrary.htm or $HOME/MicroStrategy/install/SDK/docs/DeveloperLibrary.htm if you do not have w rite access to /opt/MicroStrategy.
Uninstalling MicroStrategy Narrowcast Server

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Before you uninstall the product, note the follow ing: You should make backups of files that have the extension "properties" located in the Subscription Portal, Subscription Engine, and Common Files folders and subfolders. These files are modified w hen you configure your system, so w hen the uninstallation program deletes them you lose the modifications. If you have configured services using the Subscription Portal Administration Wizard to support dynamic subscription or page-by personalization, you should also make backups of files that begin w ith "DYN" and have the extension "xml" located in the same folders. To locate and back up these files, you can use Window s Explorer or MS-DOS commands in the Command Prompt w indow . Your drive letter and folder structure may vary. You must uninstall all Narrow cast Server components (Delivery Engine, Subscription Engine, Subscription Portal) before you attempt to uninstall Narrow cast Administrator. If you uninstall and reinstall the product, your system is not restored to its original state. You must reconfigure the server configuration of your system using the System Configuration Wizard in Narrow cast Administrator. You must also restore the Subscription Portal configuration either by choosing a different Subscription Engine machine using the System Configuration Wizard, or by restoring the files that you backed up before you performed the uninstallation procedure.
For information about uninstalling MicroStrategy Narrow cast Server, refer to the Narrow cast Server Installation and Configuration Guide.
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Product Documentation for MicroStrategy Narrowcast Server
What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Narrow cast Server, see the Documentation page for MicroStrategy Narrow cast Server. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues and Troubleshooting for MicroStrategy Narrowcast Server
What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
Resolved issues
Troubleshooting
The information below provides troubleshooting information for know n issues w ith MicroStrategy Narrow cast Server. For comprehensive troubleshooting information related to Narrow cast Server, refer to the troubleshooting section in the MicroStrategy Narrow cast Server System Administrator Guide. The troubleshooting techniques and procedures listed below for MicroStrategy Narrow cast Server are broken up into the follow ing sections:

Troubleshooting Known Issues General Troubleshooting

Issues that have a prefix of S (that is, S#####) are customer cases that can be tracked through MicroStrategy Technical Support. Those that are prefixed w ith T (T#####) are MicroStrategy internal issues. Internal issue numbers do not correlate to customer case numbers. T162189 - The follow ing problems occur w hen the Subscription Portal path is using a machine name that contains underscores: A page w ith no information is displayed after saving a new user in the Subscription Portal. You cannot log in to the Subscription Portal. Workaround: Use the IP address instead, or rename the machine so it does not contain underscores. T209900 - The File ITM allow s w rite access to anyw here on the Narrow cast Server local drive w hen the File devices use only the macro %%PhysicalAddress%%. Workaround: To control w here users can create File locations, configure your File ITM devices to use relative paths (e.g. \\server\share\%%PhysicalAddress%%) instead of using only %%PhysicalAddress% %. To further restrict the w rite access you can disable "Create required folders" and "Overw rite files w ith same name". Additionally, you can enable "Append timestamp to file name". T281348 - When trying to import an Excel 2007 .xlsx file as a template the error message "Failed to read the Excel file" is returned. Workaround: Save the Excel 2007 .xlsx file in "Excel 97-2003 w orkbook" format. You can then import the file as a template successfully.
Sym ptom When using the Subscription Book synchronization tool, some CSV files are rejected as corrupted, even though they are Cause The synchronization tool cannot process CSV files in w hich the number of fields in each row does not match the number of fields in the header row . (145685)
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Resolution When generating CSV files, ensure that every row has the same number of fields. You can cause Excel to do this by adding an extra "dummy" column to the end of each row , and populating that column w ith values in each row .
valid. When you try to edit a subscription information object, an error message w ith the text "Element not found" is encountered. If an information source definition is modified so that various pieces of information are no longer retrieved from the Subscription Book, editing a subscription information object that relies on this information produces this error message. (147990) Modify the information source definition temporarily to allow retrieving information from the Subscription Book. Modify the affected subscription information object definition so that it no longer retrieves information from the Subscription Book. Then revert the information source definition back to its previous state, removing the ability to retrieve information from the Subscription Book.
Using the MicroStrategy Narrow cast Server SMTP transm itter through a netw ork firew all
In some cases, corporate netw orks make use of firew alls to protect the internal LAN resources from external unauthorized access. MicroStrategy Narrow cast Server is unable to transmit SMTP messages if the server Internet access is restricted by a firew all. In this case, all the SMTP messages need to be sent through an SMTP e-mail server w ith relay capabilities configured as a smart host. Configure the device(s) to deliver through a smart host: 1. 2. 3. 4. 5. In the Device Editor, click the Delivery Options tab. Specify the IP address of the SMTP server. The SMTP server should have access to the Internet and it should be configured to relay messages originated in the MicroStrategy Narrow cast Server machine. Specify the port number w here the SMTP server receives incoming e-mail. Select the Use Smart Host Alw ays check box. Do the same for all the devices used by subscribers.
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Intellectual Property Notices for MicroStrategy Narrowcast Server
What's new in 9.0.2? Introduction to MicroStrategy Narrow cast Server System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index Apache These products include softw are by the Apache Softw are Foundation (http://w w w .apache.org). THIS SOFTWA RE IS PROV IDED `À S IS'' A ND A NY EXPRESSED OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE A PA CHE SOFTWA RE FOUNDA TION OR ITS CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE. Portions of this softw are w ere originally based on the follow ing: - Softw are copyright 1999-2010, Lotus Development Corporation., http://w w w .lotus.com. - Softw are copyright 2001-2010, Sun Microsystems., http://w w w .sun.com. - Softw are copyright 1999-2010, IBM Corporation., http://w w w .ibm.com. - Voluntary contributions made by Ovidiu Predescu (ovidiu@cup.hp.com) on behalf of the Apache Softw are Foundation and w as originally developed at Hew lett Packard Company. Xalan XSLT processor. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Xerces XML parser. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending. ACE This product contains A CE, copyrighted by Douglas C. Schmidt and his research group at Washington University, University of California, Irvine, and Vanderbilt University. Copyright 1993-2010, all rights reserved.
Cryptix
This product contains binary components Copyright 1995-2007 The Cryptix Foundation Limited. All rights reserved. Redistribution and use in source and binary forms, w ith or w ithout modification, are permitted provided that the follow ing conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the follow ing disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the follow ing disclaimer in the documentation and/or other materials provided w ith the distribution. THIS SOFTWA RE IS PROV IDED BY THE CRY PTIX FOUNDA TION LIMITED A ND CONTRIBUTORS `À S IS'' A ND A NY EXPRESS OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE CRY PTIX FOUNDA TION LIMITED OR CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE.
Data Direct
DataDirect Technologies Corp. Copyright 1991-2010. DataDirect Technologies Corp. All rights reserved. Portions of this softw are are copyrighted by DataDirect Technologies Corp., 1991-2010.
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ICU
This product contains International Components for Unicode. ICU Copyright and Permission Notice Copyright 1995-2010 International Business Machines Corporation and others All rights reserved. Permission is hereby granted, free of charge, to any person obtaining a copy of this softw are and associated documentation files (the "Softw are"), to deal in the Softw are w ithout restriction, including w ithout limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Softw are, and to permit persons to w hom the Softw are is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Softw are and that both the above copyright notice(s) and this permission notice appear in supporting documentation. THE SOFTWA RE IS PROV IDED "A S IS", WITHOUT WA RRA NTY OF A NY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WA RRA NTIES OF MERCHA NTA BILITY , FITNESS FOR A PA RTICULA R PURPOSE A ND NONINFRINGEMENT OF THIRD PA RTY RIGHTS. IN NO EV ENT SHA LL THE COPY RIGHT HOLDER OR HOLDERS INCLUDED IN THIS NOTICE BE LIA BLE FOR A NY CLA IM, OR A NY SPECIA L INDIRECT OR CONSEQUENTIA L DA MA GES, OR A NY DA MA GES WHA TSOEV ER RESULTING FROM LOSS OF USE, DA TA OR PROFITS, WHETHER IN A N A CTION OF CONTRA CT, NEGLIGENCE OR OTHER TORTIOUS A CTION, A RISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMA NCE OF THIS SOFTWA RE. Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherw ise to promote the sale, use or other dealings in this Softw are w ithout prior w ritten authorization of the copyright holder.
ThreeDGraphics
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What's New in MicroStrategy Object Manager 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Object Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
MicroStrategy Object Manager 9.0.2 includes the follow ing enhancements: Undo packages provide the ability to roll back changes made by imported update packages. A new option allow s update packages to generate a log of changes that w ill be made by a given update package, w ithout changing the metadata. Support for the migration of objects betw een unrelated projects, irrespective of the version of MicroStrategy the projects w ere created in. Prior to migration, the projects must be upgraded to MicroStrategy 9.0.2. Update packages can be view ed, edited, and saved from w ithin Object Manager. Update packages can be created and imported using Object Manager-generated XML files: In Object Manager, you can create an XML file to define an update package by specifying a folder, search object, or object prompt. You can execute XML files from the command line to create an update package that contains all objects specified by a folder, search object, or object prompt. You can use Object Manager to create an XML file specifying an update package to import, and then execute that XML file from the command line to import that update package.


New in 9.0.1m
MicroStrategy Object Manager 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.1
MicroStrategy Object Manager 9.0.1 includes the follow ing enhancements:

Automated package creation and application can be performed from the command line. This complements Project Merge, w hich provides synchronization of source and destination projects. Security Packages consisting of Configuration and Project packages can be used to migrate project-specific user settings such as security roles, security filters, project preferences, and connection maps. Administrators can move objects betw een unrelated projects. If you upgrade your projects to MicroStrategy 9.0.x, this enhancement for unrelated projects is only available for projects that w ere originally created in MicroStrategy 8.0.2 or later releases. Project sources opened in Object Manager can be clearly differentiated by defining different color schemes. Report caches, element caches, object caches, and Intelligence Server object caches can be purged directly from Object Manager.
New in 9.0.0
Read-only mode
Using MicroStrategy Object Manager 9.0, administrators can open either a configuration or a project in read-only mode, eliminating any schema locking that otherw ise w ould be used. Read-only mode is an effective w ay to review and audit a project or conduct impact analysis w ithout affecting any of the end users.
Packages
MicroStrategy Object Manager 9.0 allow s users to migrate object changes by extracting them outside the metadata as a package file. Changes can be migrated by importing the package into the destination project from Object Manager. Additionally, package migration can be automated using MicroStrategy Command Manager.
Dependency checking control

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MicroStrategy Object Manager 9.0 allow s administrators to control the depth of the dependency checking, w hich can increase the efficiency of the migration process.
Change journaling using MicroStrategy Object Manager

MicroStrategy Object Manager 9.0 allow s users to enable and view object change journals. With change journaling, changes to metadata objects are automatically tracked and logged in a central repository. Change journaling allow s administrators to review the history of changes made to an object, w hich is particularly useful in making an object migration decision.
Full internationalization support

With MicroStrategy Object Manager 9.0, object translations can be migrated from one metadata to another. Additionally, users can w ork in their preferred language w hen using Object Manager, projects, and metadata objects.
New features for Repository Translation Wizard

The MicroStrategy Repository Translation Wizard is provided as a component of MicroStrategy Object Manager 9.0. The list below describes the new features available w ith Repository Translation Wizard:

You can extract strings from MicroStrategy metadata objects and copy the strings into a translation repository. A translation string in a selected reference language is made available for easy translation, along w ith place-holder strings for selected target languages. Once the data is in the translation repository, you can use a third-party translation tool to translate the strings into your preferred languages. Each extraction can be copied to a separate data mart, allow ing distribution of tasks to multiple translators as necessary. Database searches can be used to extract only new and modified strings, w hich allow s for faster translation by ignoring previously translated strings. A validation mode is provided to test the translation of strings w ithout importing them into a metadata. Validation information is included in the translation table, allow ing you to review and fix any errors prior to updating your metadata. When updating your metadata w ith new translations, you can configure w hich translations are included. This can be controlled by the translations status, language, or object type.
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Introduction to MicroStrategy Object Manager
What's new in 9.0.2? Introduction to MicroStrategy Object Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Object Manager is a consolidated interface from w hich to centrally manage users and their object libraries across many business intelligence applications. Object Manager makes it easy to migrate specific objects or entire projects from a development environment to separate test and production systems providing full life cycle project management for business intelligence systems. It ensures that the definition of business metrics across development, test, and production systems is kept consistent and that the impact of changes to these definitions can be communicated to the user community. Object Manager also includes the tools listed below : Project Merge Wizard: The Project Merge Wizard allow s you to specify rules and settings for performing a project merge. User Merge Wizard: The User Merge Wizard combines users and their related objects, from a single project source. These objects include profile folders, group memberships, user privileges, security roles, security filters, and schedules, among others. Information from the user or group that is being merged is copied to the destination user or group. Then the user or group that is being merged is removed from the metadata and only the destination user or group remains. Packages: Object Manager can create package files containing the metadata objects of MicroStrategy projects and import these objects into other MicroStrategy projects. MicroStrategy Repository Translation Wizard: The Repository Translation Wizard is a utility that helps you support multiple languages in a MicroStrategy project. You use the Repository Translation Wizard to extract strings from MicroStrategy metadata objects and copy the strings into a translation repository. Once the data is in the translation repository, you can use a third-party translation tool to translate the strings into your preferred language. You can then use the Repository Translation Wizard again to import the translated strings back into the metadata and update the object properties w ith your translations.
The Repository Translation Wizard is especially useful for translating a large number of objects in a metadata at one time. Alternatively, you can translate individual objects, one at a time, using MicroStrategy Desktop's functionality. For information on how to use these products and the tasks you can perform w ith them, refer to the Documentation page for MicroStrategy Object Manager. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
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System Requirements and Compatibility for MicroStrategy Object Manager
What's new in 9.0.2? Introduction to MicroStrategy Object Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index Requirem ent Object Manager RAM - Minim um 512 MB RAM - Recom m ended 1 GB Disk Space 1 GB Processors x86 or x64 compatible
Hardware
Software
Software
Requirements
Microsoft Window s
Operating system
For a list of Window s operating systems that are certified or supported for Object Manager, see Operating Systems in the Certified and Supported Configurations page. Microsoft Excel
Microsoft Excel
MicroStrategy Object Manager requires Microsoft Excel for project comparisons and project deltas. For a list of Microsoft Excel versions that are certified or supported for Object Manager, see Microsoft Excel in the Certified and Supported Configurations page. Open Database Connectivity (ODBC) and ODBC drivers for the metadata and w arehouse platforms to be used. Note: This is only required for upgrading or duplicating your project.
A project source is required to run MicroStrategy Object Manager and connect to a metadata repository. MicroStrategy Desktop and MicroStrategy Object Manager can be installed on the same machine, or on different machines.
See the Compatibility and Interoperability section below for additional requirements. About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 Note: To obtain the latest information about certified client systems, contact MicroStrategy Technical Support.

For the complete MicroStrategy platform compatibility and interoperability specification, see the Compatibility and Interoperability page of the General Information Readme. Page 165 of 260
FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter
To obtain the latest compatibility information, contact MicroStrategy Technical Support.
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Certified and Supported Configurations for MicroStrategy Object Manager
What's new in 9.0.2? Introduction to MicroStrategy Object Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index The follow ing are certified and supported languages, operating systems, and softw are for MicroStrategy Object Manager:

Languages Operating System Microsoft Excel Translation repository support
Languages
The languages listed below represent the operating system locales that MicroStrategy Object Manager has been tested on.
Certified Languages
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Object Manager.
Operating System
Certified
Window s 2003
Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64)
Window s XP Professional Edition SP3 (on x86) Window s Vista Business Edition SP2 (on x86 or x64) Window s Vista Enterprise Edition SP2 (on x86 or x64) Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64) Window s Server 2008 Enterprise Edition R2 (on x64)
Window s 7
Window s 2008
Operating System
Supported
Window s XP Professional Edition SP2 (on x64) Window s Vista Business Edition SP1 (on x86 or x64) Window s Vista Enterprise Edition SP1 (on x86 or x64) Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64)
Window s 2008
Microsoft Excel
Certified Microsoft Excel Versions
Microsoft Excel 2007 SP2 Microsoft Excel 2003 SP3 Microsoft Excel 2002 (XP) SP3
Translation repository support

MicroStrategy Repository Translation Wizard supports Microsoft Access and Microsoft SQL Server databases as translation repositories. Repository Translation Wizard's support status for Access and SQL Server databases as translation repositories is the same as MicroStrategy's support for metadata databases (MD), w hich is provided in the Certified and Supported Configurations page of the General Information Readme.
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Installing and Upgrading MicroStrategy Object Manager
Installing MicroStrategy Object Manager

For steps to install MicroStrategy Object Manager, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. Notes:

If you encounter problems during the installation procedure, refer to General Inf ormation Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for MicroStrategy Object Manager or contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of Object Manager. Note: C:\Program Files\MicroStrategy\Product Name is the default folder. If installing over previous versions of the product, the folder remains the same. Directory \MicroStrategy\Object Manager \MicroStrategy\Desktop Contents MicroStrategy Object Manager root directory Required Desktop files for MicroStrategy Object Manager
Upgrading MicroStrategy Object Manager

To benefit from the latest functionality available in this version of MicroStrategy Object Manager, an administrator must upgrade the MicroStrategy system, including Object Manager and Intelligence Server:
Uninstalling MicroStrategy Object Manager

For details about uninstalling MicroStrategy Object Manager, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Object Manager
What's new in 9.0.2? Introduction to MicroStrategy Object Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Object Manager, see the Documentation page for MicroStrategy Object Manager. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues and Troubleshooting for MicroStrategy Object Manager
What's new in 9.0.2? Introduction to MicroStrategy Object Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base.If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
Resolved issues

Object Manager
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter S99906 - Move objects across projects pointing to w arehouses w ith different table names. MicroStrategy supports copying objects across projects pointing to different w arehouses, but the table structure of both w arehouses should be the same. T333899 - If you attempt to move or copy a report, and the attribute forms of an attribute used in that report are different betw een the source and destination projects, Object Manager w ill not allow you to move the report. Workaround: To resolve this conflict, look at the reports dependents in the source project, and find the attributes that are in conflict. Migrate these attributes to the target project w ith the Replace action. You can then migrate the report.
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Important Notes for MicroStrategy Object Manager

Object Manager

It is not recommended that you open tw o instances of Object Manager on the same machine connected to the same project. Locking conflicts w ill occur. The destination project must be of the same or greater metadata version as the source project. Operations cannot be performed from a new er metadata to an older one. The destination project must be updated first. In the MicroStrategy architecture, each object is identified by its unique Object ID. MicroStrategy Object Manager functionality is based on the Object ID. Therefore, objects w ith different names in related projects could potentially be related if they have the same Object ID. This occurs w hen an object is individually copied from one project to another or is duplicated as part of the project duplicate operation and the name of either object is then changed. If a project, for example, Project B, is a duplicate of an original project (Project A) and Project B is duplicated to create Project C, Project C is compatible w ith Project A for Object Manager use. In order to maintain a simpler production and development environment, it is recommended you move the initial MDX cube reports from development to production before creating any in the production environment. The preference option for table mapping has been removed. The original mapping of the source object w ill be maintained in the destination project. Project comparison does not support objects for MDX cube sources. Object Manager logs can be configured using the Microstrategy Diagnostics and Performance Logging tool. These logs are part of the Source Manipulator dispatcher, w ithin the component Client Services. Once a project package file is applied to a project, it is not possible to roll back the changes in the metadata. Sample xml files for creating and importing project and configuration packages from the command line are provided in the Object Manager installation folder. When importing project security packages, the associated configuration package must be imported prior to importing the project security packages.
User Merge Wizard

The w izard w orks only for 2-tier project sources. The automap feature pre-selects users w ith redundant names, such as DSSADMIN and DSSADMIN1.
Project Merge

The Project Merge process locks both the source and destination projects. The results of a specific object, particularly the parent and child relationships of attributes, depends on the resolution of all the related attributes. Selecting the Keep Both for Parent and Child setting for both the report and metric contained in the report results in a copy of the parent (the report) pointing to the original child (the metric). The copy of the child w ill not be used by the parent. Projects must have the same Schema ID and they must be updated to the same metadata version prior to the merge. The destination project must be of the same or greater metadata version as the source project. Operations cannot be performed from a new er metadata to an older one. The destination project must be updated first. To run multiple project merges from the command line, add <SkipProjectMergeSourceLockingSkipProjectMergeDestConfigLocking> under OMSettingsOnOff in the Project Merge XML and make sure that the Project Merge Log file names are different in each Project Merge XML or multiple Merge sessions w ill not start. Undo functionality is not in scope for this release. Project Merge logs can be configured using the Microstrategy Diagnostics and Performance Logging tool. These logs are part of the Source Manipulator dispatcher, w ithin the component Client Services.
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Intellectual Property Notices for MicroStrategy Object Manager
What's new in 9.0.2? Introduction to MicroStrategy Object Manager System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Important Notes Intellectual Property Notices MicroStrategy Readme Index This product contains Actuate Formula One. Copyright 1993-2010 Actuate Corporation. All rights reserved. This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Object Manager:

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What's New in MicroStrategy Office 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
MicroStrategy Office 9.0.2 includes the follow ing enhancements: Authentication support for MicroStrategy Office users has been enhanced to include: Single sign-on support for Tivoli and SiteMinder. A MicroStrategy project login and passw ord is also required w hen connecting through Tivoli and SiteMinder. Kerberos authentication w ith Web Services J2EE. MicroStrategy Office provides enhanced accessibility for users by providing support for the follow ing w orkflow s: Automatically connect to the last active project. Remember project passw ords. Remember MicroStrategy Web Services passw ord. New report and Report Services document positioning options are available for Pow erPoint presentations. Microsoft Office 2010 has been added as a certified application for MicroStrategy Office.

New in 9.0.1m
MicroStrategy Office 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line.
New in 9.0.1
MicroStrategy Office 9.0.1 includes the follow ing enhancements:
Microsoft Office Package Wizard: The MicroStrategy Office Package Wizard is a new tool that simplifies the process of distributing MicroStrategy Flash dashboards. This tool w alks a user through the required steps to either package all of the necessary files to display a Flash document into a .zip file, or w alks a user through extracting these files. Microsoft Window s 7 has been added as a certified MicroStrategy Office client operating system. Additional resizing options have been made available for MicroStrategy reports and graph reports that are used in Microsoft Word or Pow erPoint. These resizing options can be configured as part of MicroStrategy Office, as w ell as performed w ithin Microsoft Word or Pow erPoint. Additional resizing options have been made available for MicroStrategy graph reports that are use in Microsoft Excel. These resizing options can be configured as part of MicroStrategy Office, as w ell as performed w ithin Microsoft Excel. Support for report details in MicroStrategy Office reports has been enhanced as described below : Export Header and Export Footer can now be included in the report details. Report details options have been standardized w ith the naming conventions of MicroStrategy Web to provide a consistent user experience.
New in 9.0.0
New Features
MicroStrategy Office 9.0 provides a rich set of new features, described below : Report and docum ent creation and editing: Edit and create reports and documents through a seamless integration w ith MicroStrategy Web. This feature is enabled or disabled based on user privileges for modifying reports and documents. Non-Flash Report Services docum ent display in Pow erPoint and Word: Brow se, execute, and display non-Flash Reports Services documents in Pow erPoint and Word. Server-based configuration: The Web Services administrator can centrally customize MicroStrategy Office configuration files for the user base. Some of the possibilities are: Enable or disable individual options Override client settings
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Multiple configuration settings based on restrictions Restrict on user name, machine, host, and IP address Restrict use of .NET regular expressions Office user interface custom ization: Define user interface customization such as button labels, icons, and so on. All customization strings are contained in a settings.xml file and icons and other images are stored in the customization folder. Proxy server configuration: Configure and use proxy server settings in MicroStrategy Office or use proxy server settings configured in Internet Explorer. Dashboard Package utility: Facilitate collaboration and sharing of Microsoft Office files containing Flash dashboards. This utility packages Flash dashboard files and all dependent files into compressed zip files that can be sent to other users to be seamlessly extracted and view ed. The recipient must have MicroStrategy Office installed. Separate security settings for Pow erPoint and Word: Security modification options have been moved from general security options to separate Pow erPoint security options and Word security options. This allow s Pow erPoint and Word to be configured independently w ith regard to w hether reports are interactive or static. Modify History List: Manage History List entries such as rename, delete, and mark as read (unread). Collaboration m enu: New Collaboration menu on the main interface allow s packaging and extraction of documents containing MicroStrategy Flash dashboards as w ell as access to the Package Wizard interface. Office API enhancem ents: Various enhancements w ere introduced to the API to support the new features in this release. Prom pt order option: Define the order of prompts in the prompt dialog using this new configuration option. Report display and Office user interface enhancem ents: Many enhancements w ere introduced in this release to provide greater flexibility in displaying grids and charts as w ell provide a better user experience w orking w ith the main Office user interface: MicroStrategy Web and Desktop grid layout options: New options for grid layouts: MicroStrategy Office: Add extra row (original, default). Web: Add extra column. Desktop: Add extra row and column. Com pact: No extra row or column. Clear data option: Clear the report data but retain headers. This displays report placement w hile preserving security by removing data values w hen required. Display m etric data only option: Display metric values w ith no row or column header information. Row height options: New row height options that are analogous to column w idth options. Chart AutoScale: Control the chart AutoScale setting so that axis labels, titles, and so on resize fonts w hen chart objects are resized. Excel layout nam ing: Control Excel w orksheet naming for multi-layout or multi-group Report Services documents, w hich is analogous to Excel w orksheet naming for the page-by axis. Go to folder: Navigate directly to the folder that contains the search result items. Chart enhancem ents: Support for dual axis series, gradients (as w ell as axis background color), trend lines, chart title frames, axis label rotations, patterns, axis label frames, and so on. Date and tim e sem antics: Display date and time semantics so items can be used in Excel calculations. Change passw ord interface: The passw ord can now be changed. Chart im ages in docum ents: Control how charts are displayed in View Mode for Report Services documents (non-Flash). Platform features support: MicroStrategy Office includes support for the follow ing new and existing platform features: Integrated authentication (Kerberos): Support for Integrated authentication Multi-layout Report Services docum ents: Support for execution and display of multi-layout Report Services documents. Includes new configuration options to choose the layout and display. Personalized prom pt answ ers: Supports single and multiple saved prompt answ ers, depending on project settings Custom Flash display (Visualization Fram ew ork integration): Supports the display of various custom visualizations applied to reports. Intelligent Cube and subset report execution and display: Intelligent Cubes can be published in MicroStrategy Office. The result is saved and can be updated. Reports connected to Intelligent Cubes can be executed in MicroStrategy Office against the published Intelligent Cube. Report and docum ent display in PDF: Support for PDF display and execution mode, w hich launches an external PDF view er. Report and docum ent notes: New notes can be added and existing notes can be edited, depending on privileges. Dynam ic date and tim e prom pts: Support for dynamic data and time prompts, w here answ ers are dynamically calculated relative to report execution time. Send to History List: Control w hether reports are automatically sent to History List w hen executed, and w hether only unread messages are listed. Prom pt renam e History List m essage: New feature in MicroStrategy Office and Web allow s History List messages created for a prompted report or document to have a name other than the name of the report or document. Internationalization: Support for metadata and data internationalization. Change journaling/auditing: MicroStrategy Office integrates w ith change journaling. Creating or editing reports or documents logs automatic audit entries w hen enabled for the project. Audit entries identify the source of the change as MicroStrategy Office.

Infrastructure Upgrades
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MicroStrategy Office 9.0 has been upgraded w ith the use of the latest .NET programming technologies. It is built w ith Visual Studio 2008 and .NET Framew ork 3.0. It uses MTOM for Web Services attachments retrieval and w as upgraded to use Web Services Enhancements (WSE) 3.0. It also loads assemblies using COM shims.
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Introduction to MicroStrategy Office
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Office lets every Microsoft Office user run, create, edit, and format any MicroStrategy report, document, or dashboard directly from w ithin Microsoft applications such as Excel, Pow erPoint and Word. MicroStrategy Office is designed using Microsoft .NET technology and accesses the MicroStrategy business intelligence platform using XML and Web Services. For information on how to use MicroStrategy Office and the tasks you can perform w ith it, refer to the Documentation page for MicroStrategy Office. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
MicroStrategy Web Services

MicroStrategy Web Services (ASP.NET) and Web Services (J2EE) are tw o options to support the use of MicroStrategy Office. MicroStrategy Web Services (ASP.NET) is an easy-to-deploy service. You can deploy the ASP.NET version using Microsoft IIS on a Window s environment. MicroStrategy Web Services (J2EE) provides a servlet-based version of MicroStrategy Web Services that is compatible w ith a UNIX, Linux, or Window s environment.
To support alternative w ays to access the MicroStrategy business intelligence platform using the latest w eb services technologies such as ASP.NET, JNI, Java and Web protocols, such as Apache Axis, refer to the MicroStrategy SDK and the accompanying MicroStrategy Developer Library.
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System Requirements and Compatibility for MicroStrategy Office
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Office must be installed on the client system. The requirements for the client system are provided below . System requirements are provided for the follow ing:

MicroStrategy Office client system requirements MicroStrategy Web Services server system requirements
You can also review the compatibility and interoperability scenarios of MicroStrategy Office and MicroStrategy Web Services.
MicroStrategy Office client system requirements
Microstrategy Office client hardware

The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. Product MicroStrategy Office RAM - Minim um 1 GB RAM - Recom m ended 2 GB Disk Space 1 GB Processor - Minim um x86 or x64 compatible
Microstrategy Office client software Software Requirement

Microsoft Window s Operating system For a list of Window s operating systems that are certified and supported for MicroStrategy Office, see Client Operating Systems in the Certified and Supported Configurations page. Microsoft .NET Framew ork 3.5 (encompassing .NET Framew ork 2.0 SP1, .NET Framew ork 3.0, and Microsoft VC9 runtime). If this .NET Framew ork is not found, it is installed as part of a platform or standalone installation. Microsoft .NET Framew ork The exceptions to this are w hen MicroStrategy Office is installed from MicroStrategy Web, or w hen automatically upgrading MicroStrategy Office from MicroStrategy Web Services. In these scenarios, .NET Framew ork 3.5 must be manually installed prior to installing from MicroStrategy Web or upgrading. Microsoft WSE 3.0, w hich is automatically installed w ith MicroStrategy Office if not found on the client machine. Microsoft Excel, Microsoft Pow erPoint, or Microsoft Word. Microsoft Office For a list of Microsoft Office programs that are certified and supported for MicroStrategy Office, see Microsoft Office Applications in the Certified and Supported Configurations page. Adobe Flash Player Flash Player (for flash-enabled documents) For a list of Adobe Flash Players that are certified and supported for MicroStrategy Office, see Adobe Flash Players in the Certified and Supported Configurations page.
Microsoft Web Services Enhancements (WSE)
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MicroStrategy Web Services server system requirements

Before you attempt to run MicroStrategy Office you need to set up your MicroStrategy environment. This includes:

MicroStrategy Web Services configured and running. MicroStrategy Intelligence Server w ith projects running in a server-connected environment.
Web server hardware

The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. Product Web Services RAM - Minim um 1 GB RAM Recom m ended 2 GB or higher Disk Space 1 GB
Web server software

Web Services ASP.NET The machine that w ill host Web Services ASP.NET needs to be added to an NT domain. Client users should be members of that same domain or of other trusted domains.
Software
Requirement
Microsoft Window s
Operating system
For a list of Window s operating systems that are certified or supported for MicroStrategy Web Services ASP.NET, see Operating Systems in the Certified and Supported Configurations page. Microsoft Internet Information Services
Web server
For a list of w eb servers that are certified or supported for MicroStrategy Web Services ASP.NET, see Web Server Softw are in the Certified and Supported Configurations page. Microsoft .NET Framew ork
Microsoft .NET Framew ork
For a list of .NET Runtime packages that are certified or supported for MicroStrategy Web Services ASP.NET, see .NET Runtime in the Certified and Supported Configurations page. Web Services Enhancements (WSE) 3.0 for Microsoft .NET. For a list of languages that are certified or supported for MicroStrategy Web Services ASP.NET, see Languages in the Certified and Supported Configurations page.
Microsoft Web Services Enhancements (WSE) Language
Web Services J2EE
Software
Requirement

Operating system
For a list of operating systems that are certified or supported for MicroStrategy Web Services J2EE, see Operating Systems in the Certified and Supported Configurations page. Oracle WebLogic Sun Java System Application Server Oracle Web Application Server Page 179 of 260

Web application server
IBM WebSphere SAP NetWeaver Application Server Apache Tomcat
For a list of w eb application servers that are certified or supported for MicroStrategy Web Services J2EE, see Web Application Server in the Certified and Supported Configurations page.

JDK/JRE/JV M
SUN J2SE (TM) Runtime SUN JDK IBM JDK Oracle JRockit JVM
For a list of JDKs, JREs, and JVMs that are certified or supported for MicroStrategy Web Services J2EE, see JDK, JRE, and JV M in the Certified and Supported Configurations page. Language For a list of languages that are certified or supported for MicroStrategy Web Services J2EE, see Languages in the Certified and Supported Configurations page.

MicroStrategy Office 9.0.2 is interoperable w ith MicroStrategy Web Services 9.0.1 and higher. For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the Compatibility and Interoperability page of the MicroStrategy General Information Readme. If you use MicroStrategy Web Service ASP.NET, all machines on w hich MicroStrategy Office w ill be installed should be on the same domain or at least on a trusted domain of the domain to w hich the Web Services machine is linked. If not, a Netw ork Logon dialog w ill prompt you to enter credentials that can be authenticated in the domain on w hich the Web Services machine resides. This is not required for MicroStrategy Web Services J2EE.
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Certified and Supported Configurations for MicroStrategy Office
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations section of the General Information Readme.

Certified and supported configurations are provided for the follow ing:

MicroStrategy Office client system certified and supported configurations MicroStrategy Web Services server system certified and supported configurations
MicroStrategy Office client system certified and supported configurations

The follow ing are supported and certified languages, operating systems, Microsoft Office applications, and other requirements to support MicroStrategy Office client systems: Languages Operating System Microsoft Office Application Adobe Flash Players Additional system requirements
Languages
The languages listed below represent the operating system locales that MicroStrategy Office has been tested on.
Certified Languages
English Spanish German French Korean Japanese Italian Sw edish Portuguese (Brazil) Chinese (Simplified) Chinese (Traditional)
Supported Languages
Basque Czech Danish Dutch (Netherlands) Dutch (Belgium) Estonian Finnish Greek Hebrew Hindi Hungarian
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Latvian Lithuanian Norw egian (Bokml) Polish Portuguese (Portugal) Romanian Russian Slovak Slovenian Turkish Ukrainian Note: Heterogeneous language configurations are supported. See the issues and troubleshooting information for more details.
Operating systems
Be aw are of the follow ing before review ing the table below : The operating systems listed below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Office.
MicroStrategy Office Client Operating System
Certified
Window s Server 2003 Standard Edition SP2 (on x86 or x64)
Window s 2003
Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64)
Window s XP
Window s XP Professional Edition SP3 (on x86) Window s Vista Ultimate Edition SP2 (on x86 or x64)
Window s Vista
Window s Vista Business Edition SP2 (on x86 or x64) Window s Vista Enterprise Edition SP2 (on x86 or x64)
Window s 7
Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64) Window s Server 2008 Enterprise Edition R2 (on x64)
Window s 2008
MicroStrategy Office Client Operating System

Window s XP
Supported
Window s XP Professional Edition SP2 (on x64) Window s Vista Ultimate Edition SP1 (on x86 or x64)
Window s Vista
Window s Vista Business Edition SP1 (on x86 or x64) Window s Vista Enterprise Edition SP1 (on x86 or x64)
Window s 2008
Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64)
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Microsoft Office application Microsoft Office version Certified

Microsoft Office 2010 Microsoft Office (Word, Excel, Pow erPoint) Microsoft Office 2007 SP2 Microsoft Office 2003 SP3 Microsoft Office 2002 (XP) SP3
Adobe Flash Player

To include Flash-enabled documents in Excel, Pow erPoint, and Word, you must have Adobe Flash Player 10.1 (version 10.1.82.76) installed on your machine. If Flash Player is not installed or an older version is installed, a dialog is displayed w hen you execute a document. The dialog provides a link to the Adobe dow nload w ebsite, from w hich you can install Flash Player.
Additional system requirements

For additional system requirements for the MicroStrategy Office client system such as the Microsoft .NET Framew ork and Web Services Enhancements, see the System Requirements and Compatibility section of this Readme.
MicroStrategy Web Services server system certified and supported configurations

The follow ing are supported and certified requirements to support and deploy MicroStrategy Web Services: Web Services ASP.NET Operating systems Web server softw are Microsoft .NET Framew ork JRE Web Services J2EE Operating systems Web application server JDK, JRE, and JV M Languages
For a detailed explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations page of the General Information Readme. Be aw are of the follow ing before review ing the sections below : The operating systems listed in the tables below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Web Services. For UNIX or Linux systems a 64-bit operating system is required.
Notes: MicroStrategy Web Services J2EE requires several third party components to be configured in order to function properly. These components include an application server, w eb server, and Java Development Kit. MicroStrategy Technical Support aids in the deployment of MicroStrategy Web Universal w ith these components; how ever, it is the customer's responsibility to configure those components and ensure other Web applications function in the desired configuration. MicroStrategy Technical Support engineers are not experts on all the various third party components; therefore if you are experiencing a configuration problem w ith third party components, it is more efficient to obtain help from the third partys support organization. In such cases, MicroStrategy Technical Support can be available to w ork w ith and provide information to the third party vendors and/or their consultants. Operating systems listed as Supported include operating systems that are supported by one of the application servers w hich MicroStrategy certifies. For these non-certified operating systems, MicroStrategy currently does not provide an out of the box installation for MicroStrategy Web Services J2EE; how ever, it is possible to install MicroStrategy Web Services J2EE on a certified operating system and transfer the WAR file from the certified operating system computer to the supported operating system computer.
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Web Services ASP.NET

Operating system s Review the information listed above before using this table. Operating System Certified Window s Server 2008 Standard Edition SP2 (on x64) Window s 2008 Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition R2 (on x64) Window s Server 2003 Web Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition SP2 (on x86 or x64) Window s 2003 Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Operating System Window s 7 Supported for dem onstration purposes only Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64) Window s Vista Ultimate Edition SP1 or SP2 (on x86 or x64) Window s Vista Business Edition SP1 or SP2 (on x86 or x64) Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64) Window s XP Professional Edition SP3 (on x86)
Window s Vista
Window s 2008 Window s XP Web server softw are Web Server Softw are
Certified Microsoft Internet Information Services 7.5
Microsoft Internet Information Services
Microsoft Internet Information Services 7.0 Microsoft Internet Information Services 6.0
Microsoft .NET Fram ew ork Microsoft .NET Fram ew ork Microsoft .NET Framew ork 2.0 (32-bit) Microsoft .NET Framew ork 2.0 (64-bit) Microsoft .NET Framew ork 3.0 (32-bit) Microsoft .NET Framew ork 3.0 (64-bit) JRE Certified JRE SUN JRE 1.6.0 (32-bit version) SUN JRE 1.6.0 (64-bit version)
Web Services J2EE

Operating system s Review the information listed above before using this table. Page 184 of 260
Operating System
Certified Window s Server 2003 Web Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition SP2 (on x86 or x64)
Window s 2003
Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s Server 2008 Standard Edition SP2 (on x64)
Window s 2008
Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition R2 (on x64) Solaris 9.x (on SPARC)
Sun Solaris 9.x
Sun-recommended Patch Cluster dated 09/11/2008 (kernel patch 122300-31) or later. Solaris 10.x (on SPARC)
Sun Solaris 10.x
Sun-recommended Patch Cluster dated 08/11/2009 (kernel patch 141414-08) or later. AIX 5L Version 5.3 (on IBM POWER Architecture)
AIX 5.3
Technology Level 10, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher. AIX 6.1 (on IBM POWER Architecture)
AIX 6.1
Technology Level 1, w ith the follow ing filesets: bos.rte.libc 5.3.9.3 or higher, XL C/C++ Runtime V10.1.0.2 for AIX (xlC.aix50.rte), bos.perf.libperfstat 5.3.9.1 or higher. Red Hat Enterprise Linux 5 is defined as support for versions 5.2, 5.3, and 5.4 for the follow ing editions:

Red Hat Enterprise Linux 5.2, 5.3, and 5.4
To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5 or AP 5 install media. Oracle Enterprise Linux Oracle Enterprise Linux (on x86-64) distributed through the Oracle Unbreakable Linux program. SUSE Linux Enterprise Server 11.x (on x86-64) HP-UX 11i v2 Foundation Operating Environment (on Intel Itanium) HP-UX 11i v2 Base Quality Pack Bundle for HP-UX 11i v2 dated December 2007. HP-UX 11i v3 HP-UX 11i v3 Base Quality Pack Bundle for HP-UX 11i v3 dated September 2008. Supported Window s 7 Professional Edition (on x86 or x64), for demonstration purposes only. Window s 7 Enterprise Edition (on x86 or x64), for demonstration purposes only. Window s Server 2008 Standard Edition (on x64)
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SUSE Linux Enterprise Server 11.x
Operating System
Window s 7
Window s 2008
Window s Server 2008 Enterprise Edition (on x64) SUSE Linux Enterprise Server 10 SUSE Linux Enterprise Server 10 Patchlevel 2 (on x86-64) Red Hat Enterprise Linux 5.5 is defined as support for the follow ing editions:

Red Hat Enterprise Linux 5.5 You must also install the ksh version dated March 9, 2010 (201003-09). To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5.5 or AP 5.5 install media. AIX 5L Version 5.3 (on IBM POWER Architecture) IBM A IX 5.3 Technology Level 9, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher.
Web application server Web Application Server Oracle WebLogic Sun Java System Application Server Oracle Web Application Server IBM WebSphere Certified Oracle WebLogic 10.3 Oracle WebLogic 9.2 Sun Java System Application Server 9.1 Oracle Web Application Server 10g Release 3 (10.1.3) IBM WebSphere 6.1 IBM WebSphere 7 Apache Tomcat 6.0 Apache Tomcat 5.5 JBoss Application Server 4.2.3 Supported Oracle WebLogic 10.0 SAP NetWeaver Application Server 7.1
Apache Tomcat JBoss Application Server Web Application Server Oracle WebLogic SAP NetWeaver Application Server JDK, JRE, and JVM JDK, JRE, and JVM SUN JDK
Certified SUN JDK 1.5 (32-bit) SUN JDK 1.5 (64-bit) IBM JDK 1.5 (32-bit) IBM JDK 1.5 (64-bit) HP-UX JDK 1.5 (32-bit) HP-UX JDK 1.5 (64-bit) Oracle JRockit Mission Control 3.1.0 for Java Version 6
IBM JDK
HP-UX JDK Oracle JRockit JVM
Languages
The languages listed below represent the operating system locales that MicroStrategy Web Services has been tested on.
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Certified Languages
English Spanish German French
Korean Japanese Italian Sw edish Portuguese (Brazilian) Chinese (Simplified) Chinese (Traditional)
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Installing and Upgrading MicroStrategy Office
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index The follow ing information is provided to help install and deploy MicroStrategy Office and MicroStrategy Web Services:

Installing MicroStrategy Office Installing MicroStrategy Web Services Upgrading MicroStrategy Office and MicroStrategy Web Services Uninstalling MicroStrategy Office and MicroStrategy Web Services
Installing MicroStrategy Office

For steps to install MicroStrategy Office along w ith other MicroStrategy products, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. You can also install MicroStrategy Office in the follow ing w ays: Stand-alone version of Office: If MicroStrategy Office is the only MicroStrategy program you are installing, use the stand-alone installation to avoid installing all MicroStrategy common files. For the standalone installation of MicroStrategy Office, run Setup.exe in the MicroStrategy8Installation\Office folder on the installation DVD-ROM. Installing Office from MicroStrategy Web: From the MicroStrategy Web Administrator page, you can designate the installation directory path to MicroStrategy Office, and also determine w hether or not a link to Office installation information appears in the MicroStrategy Web interface. For steps to enable users to install MicroStrategy Office from Web, see the Deploying MicroStrategy Web and Web Universal chapter of the Installation and Configuration Guide.
Notes: Window s Installer 3.0 or later is required to install all MicroStrategy products on a Window s platform. If you are installing MicroStrategy Office as a standalone product on your machine, Window s Installer 2.0 or higher is required. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to the lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site.
If you encounter problems during the installation procedure, refer to the General Inf ormation Readme Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, refer to the issues and troubleshooting information for MicroStrategy Office or contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of MicroStrategy Office. Directory \Office\ \Office\Images \Office\de \Office\es \Office\fr \Office\it \Office\ja \Office\ko \Office\pt \Office\sv \Office\zh-CHS Contents Root MicroStrategy Office directory Images directory German language support directory Spanish language support directory French language support directory Italian language support directory Japanese language support directory Korean language support directory Portuguese language support directory Sw edish language support directory Simplified Chinese language support directory
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\Office\zh-CHT
Traditional Chinese language support directory
Installing MicroStrategy Web Services

Directory structure Deploying Web Services J2EE on different operating systems Verifying a Web Services ASP.NET deployment Verifying a Web Services J2EE deployment
For steps to install MicroStrategy Web Services (ASP.NET or J2EE), see either the Installing MicroStrategy on Window s chapter or the Installing MicroStrategy on UNIX and Linux chapter of the Installation and Configuration Guide, depending on your environment. Review your environment to ensure compliance w ith supported operating systems, application servers, w eb servers, Java Development Kits, Java servlet engines, and hardw are and softw are requirements. Notes:

Directory structure
Web Services ASP.NET: The table below lists folders and files of interest that are included in the default directory structure after an installation w ith no previous Web Services versions installed: Directory \Web Services\ \Web Services\Office\ \Web Services\sw f \Web Services\VisFramew ork \Web Services\images\ Contents Root MicroStrategy Web Services directory and Interface asmx files. Contains the install media to enable the w eb-based installation and upgrade mechanism for MicroStrategy Office. Location of MicroStrategy and third-partyflashdashboard view er files. Location of MicroStrategy flash visualization files. Contains the images that are definedw ith relative paths in reports: attribute form images, threshold images, and so on. By default, this folder contains images used in MicroStrategy demonstration projects.
Web Services J2EE: The table below lists folders and files of interest that are included in the default directory structure after an installation w ith no previous Web Services versions installed: Directory /Web Services J2EE Contents Root folder of the application that stores the .w ar file to deploy MicroStrategy Web Services J2EE. In a UNIX or Linux environment, this folder does not contain spaces in its name.
Deploying Web Services J2EE on different application servers

For steps to deploy MicroStrategy Web Services J2EE on different application servers, see the Installation and Configuration Guide.
Verifying a Web Services ASP.NET deployment

To verify that Web Services is up and running, open Internet Explorer and type in the follow ing URL: http://hostname:port/MicroStrategyWS/MSTRWS.asmx (assuming that the Web Services installation used the default virtual directory). A w eb page w ith a list of available APIs should be displayed. Click the Service Description link. A w ell-formatted XML page should be displayed.
Verifying a Web Services J2EE deployment

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A typical connectivity URL to Web Services J2EE is structured as follow s: http://hostname:port/ContextRoot_Name/services/Servlet_Name. ContextRoot_Name is typically selected during deployment of the w ar file. On the other hand the Servlet_Name can be customized by modifying the w eb.xml file. It is how ever advisable to keep the default values for these variables. To verify that Web Services is up and running, open Internet Explorer and type in the follow ing URL: http://hostname:port/MicroStrategyWS/services/MSTRWSJ. A connection test w eb page w ith a link to supported APIs should be displayed. Click on the link Service Description. A w ell-formatted XML page should be displayed.
Upgrading MicroStrategy Office and MicroStrategy Web Services

Customers w ho w ant to use the MicroStrategy features introduced in this release and customers w ho need fixes made in this release for MicroStrategy products should upgrade: All pre-9.0.0 MicroStrategy products must be uninstalled prior to upgrading to MicroStrategy 9.0.2. After this is complete, you can install the 9.0.2 version of MicroStrategy products. MicroStrategy 9.0.x products can be upgraded directly to MicroStrategy 9.0.2.
To perform a centralized upgrade of MicroStrategy Office, you can upgrade MicroStrategy Web Services to the new version. Then, upon connecting to MicroStrategy Office, users are prompted w ith instructions to dow nload and install the new version of MicroStrategy Office.
Uninstalling MicroStrategy Office and MicroStrategy Web Services

For details about uninstalling MicroStrategy Office or MicroStrategy Web Services, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide. Undeploying Web Services J2EE: Before undeploying MicroStrategy Web Services J2EE, make sure to back up the projectsources.xml and any threshold image folders you may have. Once MicroStrategy Web Services J2EE has been redeployed, copy those files back before restarting your application server.
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Product Documentation for MicroStrategy Office
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Office, see the Documentation page for MicroStrategy Office. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues and Troubleshooting for MicroStrategy Office
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
Resolved issues
Troubleshooting
The troubleshooting techniques and procedures for MicroStrategy Office are broken up into the follow ing sections: Troubleshooting Know n Issues Microsoft Office Interaction Report Execution and Display International Support MicroStrategy Office API Web Services ASP.NET Web Services ASP.NET on Microsoft Window s Vista Web Services J2EE General Web Services troubleshooting


Issues that have a prefix of S (S#####) are customer cases that can be tracked though MicroStrategy Technical Support. Those that are prefixed w ith T (T#####) are MicroStrategy internal issues. Internal issue numbers do not correlate to customer case numbers. S218573 - Can Office handle client/server clock difference greater than five minutes? Currently it is a requirement to synch up system clocks betw een the client machine (MicroStrategy Office) and the Web Services machine. Otherw ise users w on't be able to connect successfully as they get "Message Expired" error message. T262742 - Excel w orkbooks and Pow erpoint presentations w ith a large number of Flash-enabled documents can cause MicroStrategy Officeto crash. This is caused by an issue w ith Adobe Flash Player's memory usage. As a w orkaround, reduce the number of Flash-enabled documents contained in the MicroStrategy Office document.
Microsoft Office interaction
Reports are not executed from Smart Tags action menu in Pow erPoint 2007.
Report execution and display

If you have Excel w orkbooks that contain Flash reportsgenerated using Office 8.1.0,an exceptionmay occur the first timethe w orkbook is refreshed and saved.How ever,once you save the w orkbook and close Excel, the w orkbook can be refreshed w ithout exceptions or problems. Large report executions may timeout due to configurable settings involved at various levels of the execution w orkflow : MicroStrategy Office client settings, Web Server, Web Services, MicroStrategy Intelligence Server, and the database. If you encounter timeouts w hen brow sing or executing reports, you may increase the default settings in the General Options w ithin the MicroStrategy Office Options dialog box. If you are still experiencing timeout problems, contact your system administrator to help you pinpoint the problem.
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MicroStrategy Office report display is limited by the sheet size of 65536 row s by 256 columns in Excel XP and 2003. How ever in Excel 2007, sheet size increases to 1,048,576 row s by 16,384 columns. The mapping betw een MicroStrategy graphs and Microsoft Office charts has been greatly enhanced. How ever, some advanced graph types (Gauges, Box Plot, Pareto ...etc) are not available in Microsoft Office charts and therefore w ill be mapped to the default chart defined in the MicroStrategy Office Options dialog box. Other limitations, such as Microsoft Office's restricted color palette, may prevent an exact rendering of the graphs as they w ere designed in MicroStrategy Desktop or Web. If you w ould like to display static charts w ith the exact look and feel of graphs as designed in Desktop, enable the Display charts as images option in the MicroStrategy Office Options dialog box.
International support
Heterogeneous as w ell as homogeneous language configurations are supported. For example, MicroStrategy Office set in French should be able to run reports from an English Web Services machine. Furthermore, if the language of the installed version of Microsoft Office is different than the current operating system locale defined in the regional settings, you must install the appropriate Microsoft Multilingual User Interface Pack. See Microsoft know ledge base article: http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q320369.
MicroStrategy Office API

The API method Project.GetElements is no longer supported as of MicroStrategy Office 8.1.1. You must use the Prompt.GetPromptElements to retrieve the collection of elements for a prompt. If you are using the API to answ er a date prompt, you must use the new PromptDateTime interface instead of the PromptSimple interface. You must define the PromptDateTime.StaticDate property to answ er the prompt instead of the PromptSimple.Answ er property.
Web Services ASP.NET

On Window s 2003, you may have to enable the ASP.NET extension before proceeding w ith the installation of MicroStrategy Web Services. If Web Services is not responding, you may fix it by restarting your w eb server through IIS Manager or the Services Manager of the operating system. Turn on tracing by setting the TRACE key to value="ON" in Web Services\Web.config file. Restart Web Services. A trace file MWSLOG.txt should be created under \Program Files\MicroStrategy\Web Services. If using a Japanese version of Web Services: It is important to install Web Services on a Japanese OS before trying to install Microsoft Office XP (if you need Office XP on that machine). Otherw ise issues may occur that prevent Web Services to function properly due to incorrect permissions set on system folders.
Web Services ASP.NET on Microsoft Window s Vista or Microsoft Window s 7 MicroStrategy Web Services is supported for demonstration purposes (not certified for a production environment) for Internet Information Services 7.0 running on Microsoft Window s Vista, and Internet Information Services 7.5 running on Microsoft Window s 7. To support Web Services on these environments, refer to the follow ing notes: Prior to installing Web Services you must verify Internet Information Services 7.0 or Internet Information Services 7.5 is installed w ith the follow ing options enabled (You can access these IIS settings from w ithin the Control Panel by selecting Programs, Programs and Features, Turn Window s features on or off) : ASP.NET Window s Authentication Modify the Window s Firew all settings to enable the exception World Wide Web Services (HTTP). You can access this firew all setting from w ithin the Control Panel by selecting Window s Firew all, Change Settings, Exceptions tab. In IIS Manager, enable Anonymous Authentication for MicroStrategy Web Services. MicroStrategy Office users may have problems connecting to the w eb server due to security permissions and privileges issues caused by .NET Framew ork 1.1. Workaround: Enable anonymous authentication on the Web Services virtual directory.
Web Services J2EE
Web Services J2EE has been designed to reach feature parity w ith its ASP.NET version, w ith the follow ing exceptions: NT authentication is not supported. Project sources based on NT authentication w ill be filtered out from the login dialog. Threshold images defined in reports w ith relative path follow ing the Window s path structure such as: Images\image1.gif w ill not w ork. It is recommended to modify such paths to be like: Images/images1.gif, w hich w ill w ork for ASP.NET and J2EE. You may receive OutOfMem ory or XML truncated errors w hen running reports (or metadata brow se queries). This is because by default, the JVM loads w ith a Max Heap Size limited to 64MB. It's highly recommended to increase this value to 512MB or higher. The procedure to modify this setting depends on the Web application server you are using (different versions of WebSphere, Oracle WAS, Sun Java System
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Application Server, or Tomcat have different procedures). Consult your Web application server documentation for details. It has been reported that MicroStrategy Web Services does not run out of the box on WebSphere 5.1.0.4 (an unsupported version). To avoid this issue, you may: Upgrade your WebSphere Application Server to a supported version OR Deploy MicroStrategy Web Services version 8.0.3 or higher, and then perform the follow ing configuration steps on your deployed application in WebSphere: Set the application and w eb modules class loader mode to PARENT_LAST and remove the follow ing jars from w eb-inf\lib directory: commons-logging-1.0.4.jar, commons-discovery-0.2.jar, xml-apis-2.7.0.jar, and xercesImpl-2.7.0.jar. After undeploying MicroStrategy Web Services on Sun Web Application Server, its remaining log files may prevent MicroStrategy Web Services from getting successfully redeployed because the MicroStrategyWS directory cannot be deleted. It is recommended you stop the administration server, delete the directory by hand, and then restart before redeploying.
General Web Services troubleshooting

Sym ptom : Client users are unable to connect and are receiving Error 401. Access Denied. Resolution: The Web Services ASP.NET machine needs to be added to an NT domain that is accessible to the client users. Sym ptom : Web Services ASP.NET takes more than 2 minutes to start up. Resolution: Remove or comment out any entries for any unavailable Intelligence Servers. Sym ptom : Large report executions time out. Resolution: After making sure that Intelligence Server is not causing the timeout due to its ow n configurable settings, increase the value of keys REQUESTTIMEOUT and SERVERBUSYTIMEOUT f ound inside the bloc <appSettings> ... </appSettings> of the Web.config file located under \Program Files\MicroStrategy\Web Services folder then restart Web Services. Other com m on troubleshooting techniques The REPORTSTATEWORKINGSET setting defined in Web.config file determines the maximum number of reports that can be submitted concurrently per each connected user session. The default value is set to 3. The Web administrator may increase the value to support higher report submission concurrency per user. How ever, ensure that concurrency is not increased to the point of overw helming Intelligence Server. The default installation includes an XML file called projectsources.xml under the root installation location (or deployment location for Web Services J2EE). This file is pre-configured w ith one project source pointing to your localhost Intelligence Server. You may modify that entry or add additional ones follow ing this XML syntax:
<ProjectSources> .... <ProjectSource> <ProjectSourceName>Name</ProjectSourceName> <ServerName>Name</ServerName> <AuthMode>MWSStandard</AuthMode> <MaxPooledConnections>Integer</MaxPooledConnections> <PortNumber>Integer</PortNumber> </ProjectSource> .... </ProjectSources> In this release, the follow ing authentication modes are supported. Check w ith your Intelligence Server administrator to learn w hich authentication mode has been set up for your Intelligence Server.For more information and examples, refer to the MicroStrategy Office User Guide.

Standard Authentication: MWSStandard NT Authentication: MWSNTCredential (not supported for J2EE) LDAP Authentication: MWSLDA P Database Authentication: MWSWarehousePassThru
If you have reports in your project that use threshold images defined using relative paths, the same images that should have been created on the Intelligence Server have to be duplicated under the Web Services application root folder\images folder.
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Intellectual Property Notices for MicroStrategy Office
What's new in 9.0.2? Introduction to MicroStrategy Office System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Office
This product contains redistributable components copyrighted by Microsoft. All rights reserved.
MicroStrategy Web Services

This product includes softw are by the Apache Softw are Foundation (http://w w w .apache.org) * THIS SOFTWA RE IS PROV IDED `À S IS'' A ND A NY EXPRESSED OR IMPLIED * WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES * OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE * DISCLA IMED. IN NO EV ENT SHA LL THE A PA CHE SOFTWA RE FOUNDA TION OR * ITS CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, * SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT * LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF * USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND * ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , * OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT * OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF * SUCH DA MA GE. Portions of this softw are w ere originally based on the follow ing: - Softw are copyright 1999-2010, Lotus Development Corporation., http://w w w .lotus.com. - Softw are copyright 2001-2010, Sun Microsystems., http://w w w .sun.com. - Softw are copyright 1999-2010, IBM Corporation., http://w w w .ibm.com. - Voluntary contributions made by Ovidiu Predescu (ovidiu@cup.hp.com) on behalf of the Apache Softw are Foundation and w as originally developed at Hew lett Packard Company. XML parser Copyright 2000-2010 Microsoft Corporation. All rights reserved.
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What's New in MicroStrategy SDK 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy SDK Utilities and Samples System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
The Web Customization Editor now supports: The customization and rebranding of right-click context menus. The customization of ribbon lists. New map mashup samples for locations such as the United States of America, Europe, Brazil, Poland, Singapore, Japan, and Italy. The MicroStrategy Visualization SDK includes a new Marker Mashup sample. This sample allow s you to add markers or bubbles to regions on a map. The MicroStrategy Mobile SDK for iPad allow s rebranding of the MicroStrategy iPad application. The MicroStrategy Mobile SDK for iPad also includes the samples listed below : What If sample: This sample illustrates the ability to w rite back data to the w arehouse. It also highlights the calculation of metric values on the fly, in addition to using dynamic thresholding. Sample Report Display: This sample illustrates how to read MicroStrategy data and build a custom view er to display the data. It also illustrates how to read formatting properties and threshold information and get raw data values. The MicroStrategy Mobile SDK for iPhone includes the new Marker Mashup sample. This visualization allow s users to visualize data for the states on a US map using markers or bubbles and popup InfoWindow s.

New in 9.0.1m
MicroStrategy SDK 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line. MicroStrategy SDK 9.0.1m also includes the follow ing new features and enhancements: MicroStrategy Mobile SDK for iPhone API integration into Apples IDE. MicroStrategy w idget APIs are packaged in a w ay that allow s developers to easily use and begin w orking w ith the APIs. Custom applications can be created for MicroStrategy Mobile for iPhone, w hich can include custom application names, icons, splash screens, documentation, and so on. The time-to-value for the development of custom applications can be reduced by using the sample custom applications provided w ith MicroStrategy SDK 9.0.1m, w hich include: Accessing MicroStrategy Functionality: This sample illustrates how you can embed MicroStrategy functionality in a custom iPhone application. It show cases how to access common functionality such as executing a report or document, brow sing a folder, and accessing the Settings screen. Application Launcher: This sample illustrates how the MicroStrategy Mobile iPhone application can be launched from a custom iPhone application or any third-party source such as an email client. This sample uses the URL API to launch the MicroStrategy Mobile iPhone application. Image Map: This sample illustrates how to display metric data on a color-coded map and dynamically change both the metric to be used and the metric ranges that determine the colorcoding (that is, specify the thresholds) on the map. Mashup: This sample illustrates an authentication-enabled tw o-panel application that has a report grid in the top panel and drilling results in the bottom panel. Ring Chart: This sample illustrates drilling as w ell as a ring chart visualization that is applied to a report w ith tw o metrics. Simple Report Display: This sample illustrates how to read MicroStrategy data and build a custom view er to display the data. It also illustrates how to read formatting properties and threshold information and get raw data values. Tw o Panel Sw ipe: This sample illustrates a tw o panel application that show s a report grid in the top panel and drilling results in the bottom panel. Documentation enhancements include new content for the MicroStrategy Mobile for iPhone APIs.

New in 9.0.1
The MicroStrategy SDK 9.0.1 includes the follow ing new features and enhancements:
Enhancements to the Web Customization Editor include support for Eclipse 3.4 and Eclipse 3.5, the ability to expose tasks as Web Services, support for menu, toolbar, ribbon editor, and style maps customizations, and the ability to display MSDL documentation w ithin the Web Customization Editor.
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Enhancements to various w rite back sample to support adding, modifying, deleting, and duplicating row s in the data w arehouse. Improved support for loading data w ith an Adobe AIR application. Enhancements to map samples includes support for state boundaries. Documentation enhancements include new content for tasks and service-oriented architecture, as w ell as updated documentation on integrating w ith third-party single sign-on vendors. Addition of new samples for layout aw are transform. Improvements to the ease of use for defining conditional renderers. This has been accomplished by allow ing for the specification of the template position, w ithout referencing the attribute or metric name, so that they can be used w ith any template.
Customizations Explorer
The Customizations Explorer is an easy-to-use and an intuitive aid for locating any customization w ithin the MSDL. It helps you find a customization scenario across all the product SDKs. This includes all customization scenarios such as report manipulations, portal integrations, and visualization samples.
New in 9.0.0
MicroStrategy SDK 9.0 introduces the features listed below .
Web SDK
Plug-in architecture The MicroStrategy SDK provides the Customization Upgrade Wizard, w hich facilitates the management of customizations by creating portable pieces of softw are, called plug-ins. These plug-ins can be easily installed and deployed in MicroStrategy Web, so that compilation or modification of the source code is no longer required. Sample applications such as the External Security Sample Application are now available as plug-ins. Web Custom ization Editor The Web Customization Editor is an Eclipse READY product that easily integrates into the Eclipse IDE. It helps perform customization tasks in MicroStrategy Web, eliminating the need to manually modify default configuration files such as the Page Configuration file, the Style Catalog Configuration file, or presentation files such as JSP or ASP.NET f iles. Portlet-to-portlet com m unication Out-of-the-box MicroStrategy portlets can be enabled to have portlet-to-portlet communication w ith other MicroStrategy portlets w ithout requiring additional configuration. Enhancem ents to task infrastructure Tasks can be accessible as XML and JSON. In addition, new tasks are published through the MicroStrategy SDK, including those that enable hierarchy and element brow sing, prompt answ er manipulation, full metadata search, and so on. For more information on these and other tasks, please consult the MicroStrategy Developer Library. New APIs to support m onitoring New objects and API calls are available to support administrative tasks such as job, user, and cache monitoring. Documentation and sample code is provided to help understand how to use the new APIs. This includes a new detailed External Security Module scenario using the User Connection Monitor that limits the number of sessions a user can create through MicroStrategy Web. Out-of-the-box integration w ith Identity Managem ent Applications Single sign-on environments w ith IBM Tivoli and CA SiteMinder identity management systems can be enabled w ithout requiring the customization of the External Security Module.
Visualization SDK
Flex Builder 3.0 support for creating pow erful Internet applications w ith robust business intelligence. Full support for building Adobe AIR applications is available, including a template that makes Flash applications ready for offline display. Source code for this template is also provided. A new map control renders data on areas of any image, regions on a map, or areas on a store layout by using image map coordinates provided as input. Like other MicroStrategy controls, this map control can act as a selector control, and it has rollover and tooltip functionality. Data in derived models can be aggregated dynamically at runtime from the data in the underlying base

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models. This functionality reduces the number of base models that need to be created. Widespread usability changes to the MicroStrategy Flex Visualization Builder Plug-in for Eclipse. Login information displays on a separate login popup. Ability to remember user name in the login box. Ability to choose custom start folder. Ability to populate the Intelligence Server combo box based on the connected Intelligence Servers. Ability to verify that the Web and Task URL entered in the Visualization Preferences in Flex Builder is correct. View er information is included in a separate view ers.xml file.

MicroStrategy Developer Library (MSDL)

MSDL documentation, accessible through the MicroStrategy Developer Zone (available to MicroStrategy Know ledge Base users), includes a number of enhancements to its search functionality such as sorting results by relevance or by date, w ild card and exact phrase searching capabilities, w ord highlighting, spelling suggestions, and exclusion searches.
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Introduction to MicroStrategy SDK
What's new in 9.0.2? Introduction to MicroStrategy SDK Utilities and Samples System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index The MicroStrategy SDK includes the follow ing individual SDKs, w hich are described in detail in the MicroStrategy Developer Library: Web SDK. Visualization SDK. Mobile SDK. Web Services SDK. Narrow cast Server SDK. Intelligence Server SDK. MicroStrategy Office SDK. Each of the individual SDKs listed above is made up of some or all of the follow ing specific components: A comprehensive set of APIs that includes: COM-based client-server API. XML-based Web API w ith support for Java/COM. Web Services API. Narrow cast Server API. The set of MicroStrategy APIs provides support for a variety of development environments, including Java, C++, VB, XML, and standard Web and client-server technologies. A complete set of SDK documentation for all the MicroStrategy products that includes: Reference guides such as Javadocs for the APIs. The MicroStrategy Developer Library (MSDL), w hich provides all the information required to understand and use the MicroStrategy SDK. A variety of development tools that include: Source code and sample application code for typical customization tasks. Development tools and production-ready utilities that reduce code creation and maintenance and help you build customized applications. Specialized development tools, such as the Portal Integration Kit and the Web Services Development Kit. Features for packaging your application, including embedded (silent) installation, project mover for project maintenance and upgrade, and schema services to upgrade the metadata.
The MicroStrategy SDK is a collection of programming tools, utilities, documentation, and libraries of functions and classes that are designed to allow users to customize and extend MicroStrategy products and to integrate them w ithin other applications. The programming tools provided by the MicroStrategy SDK including programming instructions, points of access, and guidelines for developers allow programmers to enhance the operation of their softw are by customizing and embedding the robust functionality of the MicroStrategy BI platform. The MicroStrategy SDK provides access to the entire MicroStrategy platform and includes all of the services and utilities required for building a robust, feature-filled business intelligence-enabled application. The MicroStrategy SDK is made up of the follow ing components:
Some utilities and samples provided w ith the SDK are introduced in these readme files. For complete documentation of SDK APIs, refer to the MicroStrategy Developer Library. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
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Utilities and Samples for MicroStrategy SDK
MicroStrategy Developer Library

You can find information on SDK utilities and samples in the MicroStrategy Developer Library. You can access the MicroStrategy Developer Library from the follow ing locations:

In Window s, the default location is C:\Program Files\MicroStrategy\SDK\docs\DeveloperLibrary.htm. In UNIX, the def ault location is /opt/MicroStrategy/SDK/docs/DeveloperLibrary.htm or $HOME/MicroStrategy/install/SDK/docs/DeveloperLibrary.htm if you do not have w rite access to /opt/MicroStrategy.
The SDK utilities and samples include the follow ing:

Web Customization Editor Customization Upgrade Wizard Visualization Framew ork Portal Integration Kit Web Services Development Kit External Security Plug-in Module CSS Analyzer Others, including Web customization scenarios An upgraded installation may include deprecated utilities and samples
Web Customization Editor

The Web Customization Editor helps you perform customization tasks in MicroStrategy Web. The Web Customization Editor is an Eclipse READY product that easily integrates into the Eclipse IDE. This support allow s you to use the Web Customization Editor as w ell as the complete functionality of the IDE to perform all customization tasks. The Web Customization Editor guides you through specific customization objectives. This eliminates the need to manually modify default configuration files such as the Page Configuration file, the Style Catalog Configuration file, or presentation files such as JSP or ASP.NET files. For more information on using the Web Customization Editor, see the MSDL.
Customization Upgrade Wizard

The Customization Upgrade Wizard allow s to upgrade customizations from an 8.x version of MicroStrategy Web to the current version of MicroStrategy Web. The Customization Upgrade Wizard upgrades your customizations and creates plug-ins that can be easily and quickly deployed in MicroStrategy Web. For more information on using the Customization Upgrade Wizard, see the MSDL.
Visualization Framework
The Visualization Framew ork allow s customers to build pow erful visualization applications using the MicroStrategy BI platform. The most common usage of the Visualization framew ork is to build interactive dashboards, w idgets and other business applications using Flex/Flash and embed the Flash application natively w ithin MicroStrategy Web. The visualization applications consume insightful BI data from the MicroStrategy platform w hile leveraging the enterprise-caliber strengths of the MicroStrategy platform such as security, prompting, caching, history list, etc. For more detailed information on the Visualization Framew ork, refer to the MicroStrategy Developer Library.
Portal Integration Kit

The MicroStrategy Portal Integration Kit is included in the MicroStrategy SDK and assists developers seeking to integrate MicroStrategy functionality w ith popular portal products. The Portal Integration Kit includes sample source code and documentation for pre-built gadgets for JSR 168-compliant portals. These pre-built gadgets provide seamless access to MicroStrategy. Additionally, developers can use the code in the Portal Integration Kit as an example and starting point for embedding MicroStrategy reports into other enterprise portals. For more detailed information on the Portal Integration Kit, refer to the MicroStrategy Developer Library.
Web Services Development Kit

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The MicroStrategy Web Services Development Kit is part of the MicroStrategy SDK and assists developers in exposing and deploying MicroStrategy functionality as Web services. The Web Services Development Kit is composed of sample source code and documentation. Developers can use the Web Services Development Kit as a starting point to deploy MicroStrategy reports as Web services and plug those Web services into their ow n applications. For more detailed information on the Web Services Development Kit, refer to the MicroStrategy Developer Library.
External Security Plug-In Module

The External Security Plug-In Module allow s the application developer to easily integrate a custom security scheme into the MicroStrategy Web Universal and / or the SDK system. The implementation is a specific Java interface that a developer w ould implement that allow s customization of how the application collects the security information, handles session expiration and also w hether or not the out of the box login and project pages are displayed. An example w eb site is shipped w ith the SDK that demonstrates the implementation and execution of an external security module. The External Security Plug-in Module sample application provides a glimpse into w hat is possible in terms of outsourcing the responsibility for authentication. It demonstrates Web SDK's support for integrating w ith external security sources. For more detailed information on the External Security Plug-In Module, refer to the MicroStrategy Developer Library.
CSS Analyzer
The CSS Analyzer is a utility that helps provide an SDK user w ith insight into w hat CSS definitions are responsible for all aspects of the MicroStrategy Web application. By simply pointing and clicking to the HTML on the screen w hose look and feel you w ish to customize, the utility provides comprehensive insight into w hat CSS definitions are applied to the selected HTML element as w ell as its various parent elements, significantly easing the process of determining w hat CSS definitions require customizations.
Others

There are other samples provided w ith MicroStrategy Web products. In most cases, these samples are intended to complement various Web Customization Scenarios discussed in the Web SDK portion of the MSDL. In some cases, they are provided on their ow n as additional assistance to help you get started w ith various types of customization tasks. These samples include:

Add-ons Events Transforms Writeback XSL
For more detailed information on the code samples, refer to the MicroStrategy Developer Library.
Deprecated utilities and samples

With each release, some of the SDK utilities and samples get deprecated. This can happen because the entities are replaced by other entries that perform the tasks. It is useful to check the list of deprecated utilities and samples because deprecated entities eventually get deleted in higher versions. For more information w hat utilities and samples have been deprecated and how to handle these changes, see the MSDL.
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System Requirements and Compatibility for MicroStrategy SDK
Hardware and software

For hardw are and softw are, refer to the System Requirements and Compatibility page of the MicroStrategy Intelligence Server Readme.
At least 300MB of disc space before installing MicroStrategy SDK are needed. A Window s Operating System is required for the MicroStrategy Intelligence Server API samples. Before you attempt to run MicroStrategy SDK 9.0.2 you need to have a MicroStrategy 9.x project running in an Intelligence Server-connected (three-tier) environment. MicroStrategy Web or Web Universal 9.0.2 should also be installed in addition to MicroStrategy SDK to do custom application w ork on Web or Web APIs.


MicroStrategy SDK 9.0.2 should only be connected to a MicroStrategy Intelligence Server 9.0.2 or later for production purposes. How ever, MicroStrategy SDK 9.0.2 is interoperable w ith MicroStrategy Intelligence Server 9.0.1. For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the MicroStrategy General Inf ormation Readme. To obtain the latest information, contact MicroStrategy Technical Support.
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Certified and Supported Configurations for MicroStrategy SDK

The combination of a language, operating system for the client and server components, and client applications from other providers is a configuration. A certified configuration w as tested at MicroStrategy w ith MicroStrategy 9.0.2 products. Supported configurations include configurations tested at customer or partner sites, older versions of databases that w ere certified for previous releases of MicroStrategy softw are, and other combinations that may not have been tested in the exact combination listed. The follow ing are certified for MicroStrategy SDK: JDK, JV M, and Runtime IDEs for Flex application development IDE for Web customization Web Services SDK requirements IDE and SDKs for MicroStrategy Mobile customization
JDK, JVM, or Runtime

JDK, JVM, and Runtime
SUN JDK
Certified
SUN JDK 1.5 (32-bit and 64-bit versions) SUN JDK 1.6 (32-bit and 64-bit versions) IBM JDK 1.5 (32-bit and 64-bit versions) IBM JDK 1.6 (32-bit and 64-bit versions) HP-UX JDK 1.5 (32-bit and 64-bit versions) HP-UX JDK 1.6 (32-bit and 64-bit versions) Oracle JRockit Mission Control 3.1.0 for Java Version 6 (32-bit and 64-bit versions) .NET 2.0 (32-bit and 64-bit versions)
IBM JDK
HP-UX JDK Oracle JRockit JVM
.NET
.NET 3.0 (32-bit and 64-bit versions) .NET 3.5 (32-bit and 64-bit versions)
JDK, JVM, and Runtime

SA P JDK
Supported
SAP JDK 1.5 (32-bit and 64-bit versions)
IDE for Flex application development

The Adobe Flex Builder application is not included w ith a MicroStrategy installation. This application is required to develop custom visualizations you can include in MicroStrategy w ith the use of MicroStrategy SDK. Refer to http://w w w .adobe.com to install the Adobe Flex Builder application.
Certified Application
Adobe Flex Builder 3.0 w ith Adobe Flex SDK 3.2 or 3.5
Supported Application
Adobe Flex Builder 3.0 w ith Adobe Flex SDK 3.0 or 3.1
IDE for Web customization

The Web Customization Editor is an Eclipse READY product that easily integrates into the Eclipse IDE. This allow s you to use the Web Customization Editor as w ell as the complete functionality of the IDE to perform basic as w ell as
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advanced customization tasks. Refer to http://w w w .eclipse.org to install the Eclipse IDE.
Certified Application
Eclipse 3.5
Supported Application
Eclipse 3.3 Eclipse 3.4 Note: To obtain the latest information about certified configurations, contact MicroStrategy Technical Support.
Web Services SDK requirements

The Web Services SDK provides a jump start to developers w ho w ant to develop and deploy Web Services-based applications. It is built using the Web SDK and makes use of the multi-layered MicroStrategy Web architecture that clearly separates functionality from presentation.
Creating task-based Web Services

To support the creation of Web Services SDK customizations using the Web Customizations Editor, your system must meet the follow ing requirements: Operating system Window s 2008 Window s 2003 Window s XP Com ponents Ant Axis2 .NET SDK Certified Window s Server 2008 Enterprise Edition R2 (on x64) Window s Server 2003 R2 SP2 Standard Edition (on x86 or x64) Window s XP Professional Edition SP3 (on x86) Certified Apache Ant 1.8.1 Apache Axis2 1.5.1 .NET SDK 2.0
Deploying task-based Web Services

To support the deployment of your Web Services SDK customizations as part of your MicroStrategy Web applications, your w eb server system must meet the follow ing requirements: Operating System Window s 2008 Window s 2003 Window s XP Certified Window s Server 2008 Enterprise Edition R2 (on x64) Window s Server 2003 R2 SP2 Standard Edition (on x86 or x64) Window s XP Professional Edition SP3 (on x86)
You should also review the additional deployment requirements for MicroStrategy Web and MicroStrategy Web Universal.
IDE and SDKs for MicroStrategy Mobile customization

The MicroStrategy Mobile SDK allow s you to create customizations for MicroStrategy Mobile for iPhone and iPad. To support the creation of MicroStartegy Mobile SDK customizations, your system must meet the follow ing requirements:
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com
Certified IDE
Xcode IDE 3.2.3
Certified SDK for iPhone

iOS SDK 4.0
Certified SDK for iPad

iOS SDK 3.2
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@microstrategy on Tw itter
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Installing and Upgrading MicroStrategy SDK
Installing MicroStrategy SDK

For steps to install MicroStrategy SDK, see the Installing MicroStrategy on Window s or the Installing MicroStrategy on UNIX and Linux chapter of the Installation and Configuration Guide. Notes:

If you encounter problems during the installation procedure, refer to the Troubleshooting appendix in the Installation and Configuration Guide and the issues and troubleshooting information. If you require additional assistance, contact MicroStrategy Technical Support. Directory structure The table below lists folders and files of interest that are included in the default directory structure after an installation of MicroStrategy SDK. Note: C:\Program Files\MicroStrategy\Product Name is the default folder in a Window s environment. The default location in a UNIX or Linux environment is /opt/MicroStrategy/Product Name, or $HOME/MicroStrategy/install/Product Name if you do not have w rite access to /opt/MicroStrategy. If installing over previous versions of the product, the folder remains the same. Directory \SDK\ \SDK\CustomizationPlugins\ \SDK\DevelopmentKits\PortalIntegration\ Contents Root MicroStrategy SDK directory MicroStrategy plug-ins samples for MSDL customization scenarios JSR 168-compliant type B portlet
\SDK\DevelopmentKits\VisualizationSDK\ Visualization Framew ork files and samples \SDK\DevelopmentKits\WebServices\ \SDK\docs\ \SDK\samples\ \SDK\samples\actionscript\ \SDK\samples\DotNet\ \SDK\samples\DotNet\w ebapps\ \SDK\samples\Java\ \SDK\samples\Java\w ebapps\ \SDK\samples\XSL \SDK\tools\ Web Services Development Kit MicroStrategy SDK Documentation Directory MicroStrategy SDK Samples Visualization samples and customizations All files and folders w ithin this folder are for the ASP.NET version only and therefore are not present in an installation on UNIX or Linux Simple Site and User Manager (ASP.NET version) Add-ons, Events, External Security, Transforms, Session Helper, Single Sign-on, Writeback External Security plug-in, Portal Kit Struts, Simple Site (JSP version) Sample XSLs Extended Property Editor (Window s only), Web Customization Editor, CSS analyzer, Flex Visualization Builder
The MicroStrategy Developer Library (MSDL) is installed in the "docs" subfolder w ithin your MicroStrategy SDK installation. In Window s, the MSDL can be accessed from the Programs menu for MicroStrategy. Point to Start, then Programs, then MicroStrategy, then SDK, and then select Developer Library. In UNIX, navigate to SDK/docs and click DeveloperLibrary.htm to launch the Welcome page of the MSDL.
Upgrading MicroStrategy SDK

In order to benefit from the latest functionality available in this version of MicroStrategy SDK, an administrator must Page 206 of 260
upgrade the system:
Before upgrading, refer to the Upgrade Guide for important information about preparing for the upgrade, the order in w hich to upgrade products, and tasks to perform after upgrading. For the steps to upgrade an Enterprise Manager environment, follow the instructions provided in tech note TN6400-800-0302.
Uninstalling MicroStrategy SDK

For details about uninstalling MicroStrategy SDK, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy SDK
What's new in 9.0.2? Introduction to MicroStrategy SDK Utilities and Samples System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For documentation resources for the MicroStrategy SDK, visit the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them. Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive.
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Known and Resolved Issues and Troubleshooting for MicroStrategy SDK
What's new in 9.0.2? Introduction to MicroStrategy SDK Utilities and Samples System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
Resolved issues
Troubleshooting
The troubleshooting techniques and procedures for MicroStrategy SDK can be found in the MicroStrategy Tech Notes listed below (The follow ing Tech Notes can be found in the MicroStrategy Know ledge Base):

TN6100-800-0395 - A compilation error is received w hen compiling MicroStrategy Web .NET 8.0 using buildProject.bat TN6100-802-1429 - How to toggle the default save option Keep report prom pted for prompted reports specific to drilled report instances in MicroStrategy Web SDK 8.0.2 and new er TN6100-80X-1980 - How can the Match [All Selections or Any Selection] option be hidden for shopping cart style hierarchical prompts other than Tree style for all users in MicroStrategy Web 8.0.x? TN6100-802-1981 - When implementing the Simple Site SDK sample, users receive the error The property "FilterList" w as not found after clicking on Shared Reports in MicroStrategy Web 8.0.2 TN6100-80X-1982 - How to specify the default search option from the search functionality in MicroStrategy Web 8.0.x TN6100-802-1984 - How to change the name of report export to Microsoft Excel w ith formatting in MicroStrategy SDK 8.0.2 TN6100-800-1987 - Exporting a Report Services document to PDF via URL API fails in MicroStrategy SDK 8.0.0 TN6100-80X-1988 - How to redirect users to the desktop page after clicking Cancel on the prompts page in MicroStrategy Web 8.0.x TN6100-80X-1991 - What timeout setting applies to users w ho connect to the MicroStrategy Intelligence Server 8.0.x via the MicroStrategy portlet for SAP Enterprise Portal? TN6100-802-1993 - How to uncheck the View report in Design Mode option by default in the Create Report w indow of MicroStrategy Web and Web Universal 8.0.2 TN6100-8X-1994 - Is it possible use the MicroStrategy SDK 7.x.x - 8.x to get a user's last login date or time? TN6100-80X-1996 - How to use default prompt answ er w hen executing a report in MicroStrategy Web SDK 8.x TN6100-802-1997 - How to resolve the error Exception in thread m ain java.lang.NoClassDefFoundError: org/apache/axis/client/Adm inClient w hen attempting to install the MicroStrategy Web Services Development Kit in MicroStrategy 8.0.2 TN6100-80X-1999 - How to change the font formatting of a report prior to execution using MicroStrategy Web SDK 8.0.x TN6100-802-2001 - When using a custom External Security Module, PDF generation is blank in MicroStrategy 8.0.2 TN6100-80X-2004 - How to re-connect MicroStrategy Intelligence Server to the Web Administrator page using the MicroStrategy Java Web SDK 8.0.2 TN6100-802-2002 - How to debug and configure diagnostics for custom code in MicroStrategy Web 8.0.2 TN6100-802-2006 - System Error- Not Im plem ented error occurs w hen trying to programmatically duplicate the parent message of a HTML or Report Services document in MicroStrategy Web SDK 8.0.0 8.0.2 TN6100-80X-0455 - How to add a Save Report button for prompt pages in MicroStrategy Web 8.0.x
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Intellectual Property Notices for MicroStrategy SDK
What's new in 9.0.2? Introduction to MicroStrategy SDK Utilities and Samples System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy SDK
This product includes softw are developed by The Apache Softw are Foundation (http://w w w .apache.org/). Xalan XSLT processor. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Xerces XML parser. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Jakarta-ORO. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. THIS SOFTWA RE IS PROV IDED `À S IS'' A ND A NY EXPRESSED OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE A PA CHE SOFTWA RE FUNDA TION OR ITS CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE. Portions of this softw are w ere originally based on the follow ing: - Softw are copyright 1999-2010, Lotus Development Corporation., http://w w w .lotus.com. - Softw are copyright 2001-2010, Sun Microsystems., http://w w w .sun.com. - Softw are copyright 1999-2010, IBM Corporation., http://w w w .ibm.com. - Voluntary contributions made by Ovidiu Predescu (ovidiu@cup.hp.com) on behalf of the Apache Softw are Foundation and w as originally developed at Hew lett Packard Company. This product contains binary components Copyright 1995-2010 The Cryptix Foundation Limited. All rights reserved. Redistribution and use in source and binary forms, w ith or w ithout modification, are permitted provided that the follow ing conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the follow ing disclaimer. 2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the follow ing disclaimer in the documentation and/or other materials provided w ith the distribution. THIS SOFTWA RE IS PROV IDED BY THE CRY PTIX FOUNDA TION LIMITED A ND CONTRIBUTORS `À S IS'' A ND A NY EXPRESS OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE CRY PTIX FOUNDA TION LIMITED OR CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE.
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What's New in MicroStrategy Web 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Web System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
In addition to the features and enhancements listed below , MicroStrategy Web 9.0.2 can also take advantage of enhancements to the follow ing MicroStrategy products:

MicroStrategy Web 9.0.2 includes the follow ing enhancements:
You can import data from different data sources, such as an Excel file or a database, quickly and w ithout many project design requirements. The imported data is published as an Intelligent Cube, w hich you can then use to create reports and perform additional analysis. This data import ability can be useful to: Quickly integrate data into MicroStrategy as part of a proof-of-concept. Import personalized data from various data sources to report on your personalized data along w ith the other data available in the MicroStrategy project. You can create and edit custom groups using the Custom Group Editor, w hich is now available in MicroStrategy Web. You can create metric-to-metric and attribute-to-attribute qualifications in report filters using MicroStrategy Web. You can define individual subscription settings for each recipient of a subscription. This includes options such as w hen the subscription expires for each recipient. Liferay Portal 5.2.3 and DotNetNuke 5.4.4 are supported as portal environments for MicroStrategy Web. A new Geospatial Information System (GIS) connector for integration w ith ESRI to create sophisticated GIS applications.

The MicroStrategy Web 9.0.2 includes the follow ing performance enhancements: Flash mode includes the follow ing performance enhancements: General performance enhancements that can be seen by MicroStrategy Web users. New incremental loading functionality that helps load large Flash documents faster. On-demand retrieval of layouts is now supported in Flash mode. Improved performance for unit condition selectors. DHTML mode includes the follow ing performance enhancements: Enhanced performance for DHTML document execution through enhancements to the View mode. Document layout caching is now enabled on the w eb brow ser, w hich loads dashboards w ith multiple layouts w ith improved performance. Document caching is supported for documents w ith Intelligent Cubes as a dataset.

New in 9.0.1m
MicroStrategy Web 9.0.1m includes all the new features and enhancements provided w ith the MicroStrategy 9.0.x line. In addition to the features and enhancements listed below , MicroStrategy Web 9.0.1m can also take advantage of enhancements to the follow ing MicroStrategy products:
MicroStrategy Web 9.0.1m also includes the follow ing new features and enhancements:
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Microsoft SharePoint Portal Server 2010 is supported as a portal environment for MicroStrategy Web.
New in 9.0.1
In addition to the features and enhancements listed below , MicroStrategy Web 9.0.1 can also take advantage of enhancements to the follow ing MicroStrategy products:

MicroStrategy Web 9.0.1 includes the follow ing enhancements to MicroStrategy w idgets: The Interactive bubble w idget provides the ability to use multi-selection, marquee selection, and zoom-in selection. The follow ing additional Flash Widgets have been made available in DHTML dashboards: Interactive bubble w idget Waterfall w idget Funnel w idget Gauge w idget

The MicroStrategy Web product has a superior performance and increased efficiency thanks to the improvements on memory footprint, minimized memory requirements, and an enhanced infrastructure. These performance enhancements include: Reduced JavaScript size provides improved performance of execution and manipulation of reports and documents. Improved utilization of the JVM Heap enhances overall performance of dashboards. Reduced total HTML size and other infrastructure improvements .
New in 9.0.0
MicroStrategy Web 9.0.0 introduces the features listed below .
Improved prompt handling and performance

Innovative AJAX architecture provides improved performance for prompt usage and display. Personalized answ ers can be stored for faster and more efficient prompt handling w hile running documents and reports.
New graph design tool and other enhancements to graph functionality

New and intuitive design tool allow s users to drag and drop elements into zones, enabling the creation of graph reports w ith ease. Right-click options can be used for formatting graph elements. Full drill capabilities are enabled on graph reports via context-sensitive, right-click menus. Convenient data tooltips are displayed to provide users further information about the graph data being displayed.
New and improved analysis capabilities

Row s and columns on a grid can be multi-selected for easier and faster manipulation in tasks such as formatting, drilling, and pivoting. Thresholds can be defined by selecting one of the predefined categories from a drop-dow n list. History List messages can be renamed and new instances can be generated every time a document or report is re-prompted.
New and enhanced designer capabilities

Stand-alone prompt and filter objects can be created using intuitive interfaces. Cosmetic enhancements and configurable options enable fine-tuning of prompt display to end users. Detailed and advanced threshold and conditional formatting options can be defined through new editors. Sharper and cleaner w orking area is available w hen view ing and designing reports and documents using a ribbon-style toolbar interface. Complex derived metrics (part of OLAP Services) can be created using the Function Wizard, w hich includes a documented library of functions available for calculations.

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Link Editor enables designers to define connections in one report or document to another report or document w hile passing parameters to answ er any prompts in the target object. Data Explorer can be accessed directly from the Object Brow ser. Improved Subtotal Editor enables the definition of more advanced subtotals. Filter details formatting is supported, enabling users to define information such as w hether to include view filter information or the attribute name in the report filter details.
New administrator capabilities

Administrator users can create, modify, and manage users, groups, and security roles from MicroStrategy Web. Project and Intelligence Server lists on the main page can be sorted.
New collaboration capabilities
Notes and comments can be added to reports and documents w ithout saving or modifying the original object definition.
Additional interface enhancements

Expandable tree style navigation of folders across the application. Drill manipulations are accessible from page by items. Grid data sorting is enabled at the row level. Grid banding is rendered at the column level. Usability improvements to the incremental fetch functionality across the application. Metrics column can be hidden by changing the report options.

MicroStrategy Report Services 9.0 adds new layout capabilities and other features for documents and dashboards. These improvements provide more flexibility w hen designing documents and dashboards, as w ell as more data manipulation on grid reports w hen analyzing documents and dashboards. Other features improve the maintainability of documents and dashboards, as w ell as their underlying datasets. The feature enhancements provided w ith MicroStrategy Report Services 9.0 are listed below : Enhancements to document and dashboard layout: Data can now be displayed and printed horizontally, as w ell as vertically. Multiple document layouts can be merged into one document for an integrated view of data. Each layout functions as a separate document, w ith its ow n grouping, page setup, and so on, but the layouts are generated into a single PDF document. A table of contents can be included in documents and dashboards that are displayed as a PDF. Watermarks can be included to display an image or text in the background of a document. In addition to horizontally oriented text fields, text fields can also be vertically oriented. Filter details formatting is supported. For example, you can define w hether to include view filter information or the attribute name in a report filters details auto text code. Conditional formatting can be defined to highlight data in MicroStrategy Web Professional Quick and advanced conditional formatting can be created and displayed to highlight data. New HTML containers can display HTML content in Interactive, Editable, and View modes in MicroStrategy Web. Flash content, such as w idgets or flash-enabled selectors, can be displayed in Interactive, View , or Flash modes in MicroStrategy Web. The follow ing Flash content can be displayed: Bubble Grid. Data Cloud. Date Picker. Fisheye. Graph Matrix. Heatmap. Media. RSS. Microchart. Weighted List View er. Advanced functions can be included in calculated expressions. Derived metrics and derived elements (both part of OLAP Services) can be included in a document or dashboard. Enhancements to document and dashboard functionality: User hierarchies can be included in a Grid/Graph, w hich displays the low est level attribute available in the filter and template. Users can drill on Grid/Graphs in a document. Derived elements can be created on a Grid/Graph to define custom groupings of attributes elements. Export to Flash/MHT format is supported. Export to multiple w orksheets in Excel is supported. Export of multiple layouts to PDF is supported. Links allow reports or other documents (the target) to be executed from a document (the source), Page 213 of 260
w hile passing parameters to answ er any prompts that are in the target. Document templates can be created and used to decrease document design time Data can be related betw een datasets in documents by managing join relationships betw een datasets. Subtotals can be calculated and displayed for groups and in selectors. Enhancements to document design: A document can be created from an existing report, w hich is displayed as a Grid/Graph on the document. A Grid/Graph can be linked to the original report by adding it to the document as a shortcut. Any changes, such as formatting a metric or changing the graph type, made to a report that is are passed to the Grid/Graph in the document. Templates can be exported using MicroStrategy Desktop. All templates are saved as a Report Services Template (RST) file and can be imported to other projects. Enhancements to document and dashboard performance: Document and dashboard output can be cached in MicroStrategy Web for quick retrieval. Data XML is created in a w ay that saves space and enhances performance.

Out-of-the-box portal integration

MicroStrategy Web can be easily integrated and configured on portal environments such as IBM WebSphere, Microsoft Office SharePoint Portal, SAP Portal, and Oracle WebLogic.
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Introduction to MicroStrategy Web
What's new in 9.0.2? Introduction to MicroStrategy Web System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index MicroStrategy Web is a highly interactive, easy to use interface for all Business Intelligence (BI) reporting, analysis, and monitoring. With MicroStrategy Web, business users perform any or all of the major styles of BI - Scorecards and Dashboards, Enterprise Reporting, OLAP Analysis, Predictive Analysis, and Alerts and Proactive Notification w ithin a single, unified Web interface. Business users move seamlessly betw een all five styles of BI and even combine multiple styles w ithin a single report display. For more information about MicroStrategy Web, visit http://w w w .microstrategy.com/Softw are/Products/User_Interfaces/Web/. MicroStrategy Web can also be integrated w ith portlet environments through the use of MicroStrategy Portlets. This Readme includes MicroStrategy Portlet certification information. For information on how to install and configure outof-the-box MicroStrategy Portlets for several major enterprise portal servers, see the Enterprise Portal Integration Help. For information on how to use MicroStrategy Web and about the tasks you can perform w ith it, refer to the Documentation page for MicroStrategy Web. For a complete list of MicroStrategy product manuals, refer to the Product Manuals page.
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System Requirements and Compatibility for MicroStrategy Web
Web server
Hardware
The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. Hardw are RA M Hard Disk Space Notes: In addition, the w eb server machine must be configured w ith the recommended amount of system resources for the application server to be used. Contact MicroStrategy for hardw are recommendations for larger numbers of concurrent users.
Requirem ent 4 GB or higher recommended per CPU core 1 GB or higher
Software
The table below lists the required set of softw are for MicroStrategy Web server machines. Softw are Requirem ents Microsoft Window s Operating system For a list of Window s operating systems that are certified or supported for MicroStrategy Web server machines, see MicroStrategy Web ASP.NET server on 32-bit operating systems in the Certified and Supported Configurations page. .NET Runtime .NET Runtime For a list of .NET Runtime packages that are certified or supported for MicroStrategy Web server machines, see .NET Runtime on 32-bit operating systems in the Certified and Supported Configurations page. SUN JRE JRE For a list of JREs that are certified or supported for MicroStrategy Web server machines, see JRE on 32-bit operating systems in the Certified and Supported Configurations page. Microsoft Internet Information Services Web server For a list of w eb servers that are certified or supported for MicroStrategy Web server machines, see Web Server Softw are in the Certified and Supported Configurations page. For a list of languages that are certified or supported for MicroStrategy Web server machines, see Languages in the Certified and Supported Configurations page.
Language
Web client
Hardware
The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the Page 216 of 260
deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. Hardw are RA M Requirem ent 2 GB or higher
For more information on certified and supported client softw are configurations, refer to the Certified and Supported Configurations section.
Software
The table below lists the required set of softw are for MicroStrategy Web client machines. Softw are Requirem ents

Microsoft Window s Mac OS Linux
Operating system For a list of Window s operating systems that are certified or supported for MicroStrategy Web client machines, see Web Client Operating System in the Certified and Supported Configurations page.

Microsoft Internet Explorer Firefox Safari
Web brow ser For a list of w eb brow sers that are certified or supported for MicroStrategy Web client machines, see Web Brow ser (Window s Client) and Web Brow ser (non-Window s Client) in the Certified and Supported Configurations page. Adobe Acrobat Reader and Microsoft Office Export applications and devices For a list of export applications and export devices that are certified or supported for MicroStrategy Web client machines, see Export applications and devices in the Certified and Supported Configurations page. Adobe Flash Player Flash Players For a list of Adobe Flash Players that are certified or supported for MicroStrategy Web client machines, see Adobe Flash Player in the Certified and Supported Configurations page. For a list of languages that are certified or supported for MicroStrategy Web client machines, see Languages in the Certified and Supported Configurations page.
Language
Before you attempt to run MicroStrategy Web you need to set up your MicroStrategy environment. This includes:

Web server configured and running. Web client brow ser installed and running. MicroStrategy project running in an Intelligence Server-connected (three-tier) environment.
Adobe Flash Players

All MicroStrategy Report Services documents can be rendered in Adobe Flash for enhanced interactivity, animations, and visualizations. For a list of Adobe Flash Players that are certified and supported for MicroStrategy Web client machines, see Adobe Flash Players in the Certified and Supported Configurations page.
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com
MicroStrategy Web 9.0.2 should only be connected to a MicroStrategy Intelligence Server 9.0.2 or later for production purposes. How ever, MicroStrategy Web 9.0.2 is interoperable w ith MicroStrategy Intelligence Server 9.0.1. For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the Compatibility and Interoperability page of the MicroStrategy General Information Readme.
To obtain the latest information, contact MicroStrategy Technical Support.

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@microstrategy on Tw itter
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Certified and Supported Configurations for MicroStrategy Web
What's new in 9.0.2? Introduction to MicroStrategy Web System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index This page provides certified and supported configurations for MicroStrategy Web ASP.NET. For information on MicroStrategy Web Universal ASP.NET, w hich can be installed on 64-bit Window s operating systems, see the certified and supported configurations for MicroStrategy Web Universal:
MicroStrategy Web ASP.NET server on 32-bit operating systems Operating systems .NET Runtime JRE Web server softw are Portal server Web client Operating system Web brow ser (Window s client) Web brow ser (non-Window s client) Export applications and devices Adobe Flash Player Languages
For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations section of the General Information Readme. Be aw are of the follow ing before review ing the sections below : The operating systems listed in the tables below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Web server and client machines.
MicroStrategy Web ASP.NET server on 32-bit operating systems

Operating systems
Review the information listed above before using this table. Softw are Certified Window s 2003 Standard Edition SP2 (on x86) Window s 2003 Window s 2003 Enterprise Edition SP2 (on x86) Window s 2003 Standard Edition R2 SP2 (on x86) Window s 2003 Enterprise Edition R2 SP2 (on x86)
Software
Window s XP Window s Vista Window s 7
Supported for dem onstration purposes only Window s XP Professional Edition SP3 (on x86) Window s Vista Business Edition SP1 or SP2 (on x86) Window s 7 Professional Edition (on x86) Window s 7 Enterprise Edition (on x86)
.NET Runtime
Certified .NET Runtim e .Net Runtime 2.0 (32-bit version)
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.Net Runtime 3.0 (32-bit version) .Net Runtime 3.5 (32-bit version)
JRE
Certified JRE SUN JRE 1.6.0 (32-bit version)
Web server software

Web Server Softw are
Certified Internet Information Services 7.5 If you plan to use IIS 7.5 as the w eb server for MicroStrategy Web, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal.
Internet Information Services 7.0 If you plan to use IIS 7 as the w eb server for MicroStrategy Web, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. Internet Information Services 6.0
Web Server Softw are Microsoft Internet Information Services
Supported Internet Information Services 5.1 - Supported only for demonstration purposes on 32-bit operating systems
Portal server
MicroStrategy Portlets allow MicroStrategy Web to be easily integrated and configured on portal environments.
Portal Server
IBM WebSphere Portal Microsoft Office SharePoint Portal
Certified
IBM WebSphere Portal 6.1 Microsoft Office SharePoint Portal 2007 (32-bit) Microsoft Office SharePoint Portal 2010 (32-bit) Oracle WebLogic Portal 10.3.2 Oracle WebLogic Portal 9.2 SAP NetWeaver Composition Environment 7.1 Liferay Portal 5.2.3 DotNetNuke 5.4.4
Oracle WebLogic Portal SA P Portal Liferay Portal DotNetNuke w eb content management system
Portal Server
DotNetNuke w eb content management system
Supported
DotNetNuke 4.9.5
MicroStrategy Web client

Operating systems
Review the information listed above before using this table. Web Client Operating System Window s 2003 Window s XP Certified Window s 2003 SP2 all editions (on x86 or x64) Window s 2003 R2 SP2 all editions (on x86 or x64) Window s XP SP3 all editions (on x86)
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Window s Vista Window s 7 Window s 2008 Web Client Operating System Mac OS Window s XP Window s Vista Window s 2008 RedHat Enterprise Linux SUSE Linux Enterprise Server CentOS 5.3 Ubuntu 8.0.4
Window s Vista SP2 all editions (on x86 or x64) Window s 7 all editions (on x86 or x64) Window s Server 2008 R2 all editions (on x64) Window s Server 2008 SP2 all editions (on x64) Supported Mac OS X Window s XP SP2 all editions (on x64) Window s Vista SP1 all editions (on x86 or x64) Window s Server 2008 all editions (on x64) Red Hat Enterprise Linux 5.2, 5.3, 5.4, and 5.5 (on x86-64) SUSE Linux Enterprise Server 11 (on x86-64) CentOS 5.3 (on x86-64) Ubuntu 8.0.4 (on x86-64)
Web browser (Windows client)

Be aw are that MicroStrategy certifies and supports 32-bit w eb brow sers only. Web Brow ser Microsoft Internet Explorer Certified Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6 Web Brow ser Microsoft Internet Explorer Supported Microsoft Internet Explorer 6.0.2 and 6.0.3
Web browser (non-Windows client)

Be aw are that MicroStrategy certifies and supports 32-bit w eb brow sers only. Web Brow ser (Linux Client) Supported Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6 Web Brow ser (Mac OS Client) Supported Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6 Web Brow ser (iPhone and iPod Touch) Supported Safari w eb brow ser packaged w ith iOS 3.1.x (Web Reporter) Warning: The Safari w eb brow ser does not support Window s authentication w ith MicroStrategy Web. Safari w eb brow ser packaged w ith iOS 4.x (Web Reporter) Warning: The Safari w eb brow ser does not support Window s authentication w ith MicroStrategy Web. Web Brow ser (iPad) Supported Safari w eb brow ser packaged w ith iOS 3.2.x (Web Reporter)
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Safari
Safari Warning: The Safari w eb brow ser does not support Window s authentication w ith MicroStrategy Web.

Export Application Adobe Acrobat Reader Certified Adobe Acrobat Reader 9.3 Adobe Acrobat Reader 8.2 Microsoft Office 2010 Microsoft Office Microsoft Office 2007 SP2 Microsoft Office 2003 SP3 Microsoft Office 2002 (XP) SP3
Export Application
Supported
Export Device
Certified
Adobe Flash Player

Certified Adobe Flash Player Adobe Flash Player 10.1
Languages
The languages listed below represent the operating system locales that MicroStrategy Web (server and client machines) has been tested on. Certified Languages English (US) English (UK) Chinese (Simplified) Chinese (Traditional) German Spanish French French (Belgium)
Japanese Korean Italian Sw edish
About MicroStrategy, Inc.
Portuguese (Brazilian) Danish Dutch (Netherlands)

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Dutch (Netherlands) 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter German (Sw itzerland) French (Sw itzerland) Italian (Sw itzerland) Russian Polish
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Installing and Upgrading MicroStrategy Web
Installing MicroStrategy Web

For steps to install MicroStrategy Web, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. Notes: Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to a lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site. If you plan to use IIS 7 or IIS 7.5 as the w eb server for MicroStrategy Web, you must ensure that some IIS settings are enabled prior to installing MicroStrategy, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. The MicroStrategy Know ledge Base includes technical notes that document the history of changes to MicroStrategy Web files betw een various MicroStrategy releases. To find and review this information you can search the Know ledge Base using a keyw ord search such as Which files have changed betw een MicroStrategy Web.

Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of MicroStrategy Web. Directory Contents \asp \bin \help \images .Net files binary files Help and descriptor files All image files
\javascript Interface JavaScript files \style \WEB-INF Interface style files Configuration information for MicroStrategy Web
Upgrading MicroStrategy Web

In order to benefit from the latest functionality available in this version of MicroStrategy Web, an administrator must upgrade the system:
Uninstalling MicroStrategy Web

For details about uninstalling MicroStrategy Web, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Web
What's new in 9.0.2? Introduction to MicroStrategy Web System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For a list of documentation resources available for MicroStrategy Web, see the Documentation page for MicroStrategy Web. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them. Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive.
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Known and Resolved Issues and Troubleshooting for MicroStrategy Web
What's new in 9.0.2? Introduction to MicroStrategy Web System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For a complete list of all the issues resolved in this MicroStrategy 9.0.2 release, consult the Know ledge Base technical note TN34250. For troubleshooting information and support, consult the MicroStrategy Know ledge Base. If you require additional information not found in the Know ledge Base or listed below in these release notes, contact Technical Support.
Known issues
Resolved issues
Troubleshooting
The troubleshooting techniques and procedures for MicroStrategy Web are broken up into the follow ing sections:

Troubleshooting Know n Issues Installation General Troubleshooting

Issues that have a prefix of S (S#####) are customer cases that can be tracked through MicroStrategy Technical Support. Those that are prefixed w ith T (T#####) are MicroStrategy internal issues. Internal issue numbers do not correlate to customer case numbers. General Sym ptom : Attribute information is not displayed correctly for accordion-style Heatmap w idgets w hen view ed in Flash mode. Cause: This occurs only if Adobe Flash Player 9.0 is installed. Resolution: Upgrade Adobe Flash Player to 10.1. All MicroStrategy Web users that are licensed for MicroStrategy Report Services may view and interact w ith a document in Flash Mode. Certain interactions in Flash Mode have additional licensing requirements:
Users are required to license MicroStrategy Web Analyst in order to pivot row or column position in a grid or cross-tabular grid of data in Flash Mode. Users are required to license MicroStrategy Web Professional in order to modify the properties of Widgets used in a document in Flash Mode.

Sym ptom : Attribute elements w ith Image, HTML, or Hyperlink data types are not displayed in grids in Flash Mode, although they are displayed in other Web display modes. Cause: Know n issue in Flash Mode. Flash Mode does not currently support attribute elements w ith image, HTML, or Hyperlink data types.
Sym ptom : Hyperlinks do not w ork in Flash dashboards delivered through Narrow cast Server as a subscription, although they do w ork w hen the Flash dashboards are delivered via Send Now . Cause: Know n issue in Flash Mode. Office-enabled export only w orks for Report Services documents opened in a stand-alone Excel instance rather than w ithin the context of Internet Explorer (T211409). To do so, open Internet Explorer and select Tools, and then Folder options. Click on the File Types tab, select XLS, and click the Advanced button. Under the Edit File Type dialog, select the Open action and clear the check box to 'Brow se in same w indow .' Click OK to save your changes. Microsoft Internet Explorer users might encounter small fonts on the report or Design mode page if the brow ser cache settings are set to 'Automatic'. To resolve this problem, set the option in Tools > Internet
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Options > Temporary Internet File Settings to 'Every visit to the page'. Hitting the brow ser Stop button or <escape> sometimes does not halt a user action if DHTML usage is enabled. The brow ser does not handle the request and continues w ith the last requested action. To resolve this issue, use the Cancel button provided through the MicroStrategy Web Universal feedback dialog (T140679). Graph behavior and inconsistencies in Flash Mode: Some graph objects are displayed differently in Flash Mode than they are in other Web display modes, as noted below . When possible, attempt to resolve each issue as suggested below :
The graph and itslegend may appear somew hatlarger in Flash Mode than they doin other Web display modes. In such cases, adjust the size of the graph and legend in MicroStrategy Desktop so that they aredisplayed as desired in Flash Mode. Note that font rotation is not supported in Flash Mode. When the minimum, maximum, and interval properties for the graphs axes are not explicitly specified, Flash Mode automatically renders the axis labels based on the data on the graph. In some cases, the axis labels may be positioned differently in Flash Mode than they are in other Web display modes. Set the properties to maintain a consistent look for the graph in all display modes. The size of text in graphs may be different in Flash Mode w hen compared to other Web display modes. If this issue occurs, w hile view ing a graph in MicroStrategy Desktop, from the Graph menu, select Graph Preferences. In the Graph Preferences dialog box, select the Size tab. Select the Use a fixed size check box and adjust the font size of the text. Try using a DHTML display mode font size-to-Flash Mode font size ratio of 3:2. Data labels are not displayed for Bubble graphs w hen the data labels are set to Label, Bubble Size, or Label and Bubble Size in MicroStrategy Desktop. To w ork around this issue, set the data labels to an option other than these three options.
International
Japanese graphs using any custom styles display incorrect characters such as squares. The w orkaround is to apply non-custom styles or manually apply Japanese fonts (T220941). Report Services documents exported to Excel in traditional Chinese include a w rong file name. The w orkaround is to manually rename the file (T209991). Japanese currency is displayed as "\" w hen exporting grids to an English version of Excel. The w orkaround is to modify the value of the parameter 'excelDirectExport' to true in the w eb.xml file (under C:\Program Files\MicroStrategy\Web ASPx\WEB-INF) (T158473). When a space is used as a thousand separator in a report, Excel interprets those numbers as text instead of number format, and therefore, those numbers are aligned to the right of a cell. Choosing the 'Export as text' option in the User Preferences resolves this issue (T119549). Japanese/Korean - problems exporting attribute elements formatted w ith w -byte-specific font (starting w ith @) to PDF. A font name w ith a "@" before it means 90 degree rotation for each character (T159404).
The current version of the PDF exporting feature doesn't support the orientation for each character, and uses the font name w ith "@" before it to search for a font file. Such a font file doesn't exist, so a default font is used to replace the "@..." font. This causes the Japanese string to be displayed incorrectly, or to not be displayed at all. A small modification has been made to let the PDF Exporter ignore "@" character before any font name. Thus, the Japanese string w ill be displayed w ith the correct font, but w ithout the 90 degree rotation. Another issue has been logged for PDF to support character orientation. The calendar control and date format for reports in grid view use the English US date format (mm/dd/yyyy) instead of the French date formatting (dd/mm/yyyy) if Intelligence Server runs on an English machine. This makes date prompt reports fail w hen they are executed. When a French Intelligence Server (on Window s) is used, date formatting is correct.
Installation
Sym ptom : During the installation of a MicroStrategy product, this error is displayed: "An error occurred during the data transfer process-106" and the install does not finish successfully. Resolution: The official description for this error code is "Unable to decompress a file". The source of this error is a w eak netw ork during installation. A file w as not completely copied to the target machine because of netw ork congestion, causing this error in InstallShield. Copy the install files locally or w ait until the netw ork response time improves. Sym ptom : When going to the MicroStrategy Web page, an error is displayed w ith the follow ing code: (<%@ Page Language="vb" AutoEventWireup="false" Codebehind="Main.aspx.vb" Inherits="ASPxMSTRWeb.Main" %>) Cause: The .aspx application mapping in IIS is improperly configured. Resolution: Go under the IIS manager, right-click the MicroStrategy virtual directory, click Properties, and then select Configuration. You should see a list of extensions and their DLL execution paths. Verify that both .aspx Page 227 of 260
and .asp are listed here (if not, add them), and that they map to the aspnet_isapi.dll under C:\WINNT\Microsoft.NET\Framew ork\v1.1.4322. Sym ptom : When going to the MicroStrategy Web page, an error appears is displayed in line 86 (<system.diagnostics>) of the MicroStrategy w eb.config file. Cause: There could have been some problems w hile setting certain security permissions on files during the installation. Resolution: Make sure that the ASPNET user account has full permissions on the log folder under C:\Program Files\MicroStrategy\Web ASPx\WEB-INF. Also make sure that the ASPNET user account has read and read&execute privileges on all the Web*.jar files under C:\Program Files\Common Files\MicroStrategy... Restart IIS, and you should now be able to access the MicroStrategy Web page. Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal If you plan to use IIS 7 or IIS 7.5 as the w eb server for MicroStrategy Web or Web Universal, you must ensure that some IIS options are enabled prior to installing MicroStrategy. The procedure below describes how to enable the options that are required to support IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. Warning: The third-party products discussed below are manufactured by vendors independent of MicroStrategy, and the steps to configure these products is subject to change. Refer to the appropriate Microsoft documentation for steps to configure IIS 7 or IIS 7.5. 1. 2. 3. 4. On a Window s machine, open the Control Panel. Double-click Program s and Features. Click the Turn Window s features on or off task. The Window s Features dialog box opens. Expand Internet Inform ation Services, and select the follow ing options: a. Expand Web Managem ent Tools and select: IIS Managem ent Console IIS Managem ent Scripts and Tools IIS Managem ent Service b. Expand World Wide Web Services, then expand Application Developm ent Features, and select: .NET Extensibility ASP.NET ISAPI Extensions ISAPI Filters c. Within World Wide Web Services, expand Com m on Http Features, and select: Default Docum ent Static Content d. Expand Security, and select: Request Filtering Window s Authentication Click OK to save your changes.
5.
Sym ptom : In a MicroStrategy Web ASP.NET production environment w ith high user concurrency, some tasks fail w ith "Object not found" or "Out of memory" errors. Cause: This may be due to having insufficient memory allocated to the heap size of the JVM on the Web server. Resolution: Increase the memory allocated to the heap size of the JVM on the Web server machine registry. The steps below describe how to increase this heap size: Warning: Modifying registry values incorrectly may cause serious, system-w ide problems that may require the reinstallation of Microsoft Window s. Any edit of the registry is done at the user's ow n risk. Since these are userinitiated changes, they are not covered by any MicroStrategy w arranty. If using Microsoft Window s, the user should backup the registry and/or update an Emergency Repair Disk (ERD) prior to alterations. 1. 2. On the Window s machine w hich acts as the Web server machine, open the Window s Registry Editor. Navigate to the registry key: HKEY_LOCAL_MACHINE\Software\MicroStrategy\JNI Bridge\Configuration\ JVM Options\HeapMaxSize 3. Change the value of the HeapMaxSize setting using the follow ing format: numberM Where number is the numerical value and M designates that the value is expressed in Megabytes. For example, you can define the heap size to be 1024M. Shut dow n the process that is hosting the JVM for this change to take effect. For example, if using MicroStrategy Web, it is necessary to shut dow n the w eb server, ensuring that the process hosting the w eb application is no longer running. Note that depending on how the w eb application is configured in the IIS administration console, simply stopping the World Wide Web Publishing Service may not be enough. For example, if the application is configured to run in the IIS process, users should stop the IIS Admin Service to make sure that the inetinfo.exe process terminates. To ensure this change takes effect, stop the IIS Admin Service as w ell as the WWW service. Verify using the Task Manager that inetinfo and dllhost
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4.
processes have been terminated. Sym ptom : Timeout issues occur w hen large documents are edited. Resolution: To edit a document w ith a very large number of objects, you may need to set the MicroStrategy API timeout, the ASP.NET timeout and the IE timeout appropriately: 1. 2. 3. The ASP.NET timeout is 90 seconds by default. It can be found in the machine.config file under C:\Winnt\Microsoft.Net\Framew ork\v1.1.4322\config (look for the string '<httpRuntime executionTimeout="90"'). After modifying it, restart IIS. The MicroStrategy API timeout is 180 seconds by default. To modify it, you w ill need to go under the MicroStrategy Web Administrator page, click on Default Properties under Intelligence Servers and look for the Request Timeout parameter. Finally, the Internet Explorer brow ser has a five minute timeout. To change it, you must add the follow ing registry value: [HKEY_CURRENT_USER\Softw are\Microsoft\Window s\CurrentVersion\Internet Settings]ReceiveTimeout=dw ord:00124f80. This registry sets the timeout to 20 minutes since 00124f80 is the hexadecimal equivalent of 1,200,000.
Sym ptom : Problems occur w hen large documents are manipulated; manipulations are lost or a login page appears. Cause: The maximum request header length used by ASP.NET by default (4096Kb) may not be enough w hen manipulating documents w ith a very large number of objects. This can result in an error page because the state of the document w as incomplete, or even a login page because the session state w as lost. Resolution: In order to increase the maximum request header length setting for the ASP.NET infrastructure, you w ill need to edit machine.config file under C:\Winnt\Microsoft.Net\Framew ork\v1.1.4322\config (look for the string '<httpRuntime maxRequestLength="4096"'). After modifying it, you w ill need to restart IIS. Sym ptom : Web re-prompts the user for a login/passw ord after 20 minutes of idle time even if the Web user session idle time w as set higher. Cause: MicroStrategy Web 7.5 and above saves the Intelligence Server session information in a session object on the .NET side. This infrastructure provides its ow n session management and, in particular, defines a timeout after w hich the session object is released if it has not been accessed after a certain time (to free up some memory). Resolution: 1. Modify the timeout for the session object inside the .Net infrastructure and make it the same as the session idle timeout for Web. For this, you can edit the machine.config file under C:\WINNT\Microsoft.Net\Framew ork\v1.1.4322\CONFIG, and find the timeout attribute for the sessionState. It is set to timeout="20" by default w hich means 20 min. Modify it accordingly, and restart the ASP.NET process. Alternatively, it is also possible to save the session information in temporary cookies (in the same w ay previous versions of MicroStrategy Web did), but this is less recommended. In order to do that, go under the security tab in the MicroStrategy Web Administrator page, and check the checkbox 'store IServer session...' in the cookies security level.
2.
Sym ptom : Import answ ers for a prompt as a text file is not w orking. Cause: The ASPNET user does not have access to the temp directory on the Web server machine. Resolution: Consult the technical note TN5600-750-1159 for Window s 2000 or TN5600-750-1158 for Window s 2003. Sym ptom : Export to PDF returns a blank page. Cause: This can happen if Internet Explorer is unable to save the PDF on the client machine for display Resolution: From the Tools menu in Internet Explorer, select Internet Options and click on the Delete Files button for the Temporary Internet Files. Select the check box to delete all offline content and proceed. After this is done, try to export to PDF again. Sym ptom : Problems occur w hen accessing the MicroStrategy Web Administrator Page. Background: If you are not logged in as an Administrator on the Web server machine, you get a login dialog box. If you do not provide an Administrator login, you receive Error 401.1 Unauthorized: Logon Failed. Resolution: To solve this problem, contact your administrator so he or she can provide you w ith Administrator privileges and the necessary login information. Sym ptom : Double-byte fonts aren't available in the Formatting dialog box. Cause: Incorrect XML files are being used. Resolution: Check under the WEB-INF/xml/config directory, and look for fontNamesPicker_ja.xml (Japanese), fontNamesPicker_ko.xml (Korean), fontNamesPicker_zh.xml (Simplified Chinese), and fontNamesPicker_zh_tw .xml (Traditional Chinese). The administrator needs to backup the original fontNamesPicker.xml and remove the file suffix so the file is named fontNamesPicker.xml instead or the out of the box file. Sym ptom : Problems occur w hen document objects are run in double-byte languages. Resolution: When creating document objects, you should be aw are that there are XSLs for single-byte languages and special XSL files used only for double-byte languages. The single-byte XSLs are stored in the XSL directory under Desktop. The double-byte XSLs are stored in the XSL\db directory under Desktop. For more information, refer to technical note TN5600-007-0022. Sym ptom : When you run a document, the follow ing error occurs: "Unable to open the Document's HTML template
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file. DSSDocumentSenderTask::Run(): Error generating the Document HTML output, job 96, HR=-2147468892." Resolution: If you are sure that the HTML file is correct and in the right place, MicroStrategy Intelligence Server probably cannot access the HTML file. If MicroStrategy Intelligence Server is running as an application, ensure that the netw ork/local login on that server machine has access to the directory containing the HTML files. If MicroStrategy Intelligence Server is running as a service, ensure that the service is running under a netw ork/local account that has access to the directory w ith the HTML files. Sym ptom : The XML corresponding to the action taking place in MicroStrategy Web is not available. Resolution: XML returned by COM is being hidden by default. You need to: 1. 2. Type '&xml=1' at the end of the URL on the report page and press Enter to refresh the page. Right-click the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.ReportBeanImpl' class to find the report XML. Type '&xml=1' at the end of the URL on the prompt page and press Enter to refresh the page. Right-click the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.PromptsBeanImpl' class to find the prompt XML. Type '&xml=1' at the end of the URL on the folder page and press Enter to refresh the page. Right-click the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.FolderBeanImpl' class to find the folder XML. Type '&xml=1' at the end of the URL on the history list page and press Enter to refresh the page. Right-click the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.InboxBeanImpl' class to find the inbox XML.
3. 4.
Note: Once you turned on the XML debug mode by appending &xml=1 to a URL, all subsequent URLs w ill use the debug mode on that client machine. To turn it off, you w ill need to append '&debug=0' at the end of a URL and press Enter to refresh the page. Sym ptom : Users cannot see any report folders or reports. Resolution: Check user permissions and privileges to ensure that the appropriate security access to the folders and reports has been set up. Sym ptom : CPUs can be removed but not added w hen licensing is not CPU-based in the MicroStrategy Web processor affinity configuration tool, MAWebAff.exe. Cause: This is a know n issue in the processor affinity configuration tool. Resolution: Consult the technical note TN5600-752-1231.
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Intellectual Property Notices for MicroStrategy Web
What's new in 9.0.2? Introduction to MicroStrategy Web System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Web:
This product includes softw are developed by The Apache Softw are Foundation (http://w w w .apache.org/). Xalan XSLT processor. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Xerces XML parser. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Jakarta-ORO. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. THIS SOFTWA RE IS PROV IDED `À S IS'' A ND A NY EXPRESSED OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE A PA CHE SOFTWA RE FUNDA TION OR ITS CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE. Portions of this softw are w ere originally based on the follow ing: - Softw are copyright 1999-2010, Lotus Development Corporation., http://w w w .lotus.com. - Softw are copyright 2001-2010, Sun Microsystems., http://w w w .sun.com. - Softw are copyright 1999-2010, IBM Corporation., http://w w w .ibm.com. - Voluntary contributions made by Ovidiu Predescu (ovidiu@cup.hp.com) on behalf of the Apache Softw are Foundation and w as originally developed at Hew lett Packard Company.
This product contains binary components Copyright 1995-2010 The Cryptix Foundation Limited. All rights reserved. Redistribution and use in source and binary forms, w ith or w ithout modification, are permitted provided that the follow ing conditions are met: 1. Redistributions of source code must retain the copyright notice, this list of conditions and the follow ing disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the follow ing disclaimer in the documentation and/or other materials provided w ith the distribution. THIS SOFTWA RE IS PROV IDED BY THE CRY PTIX FOUNDA TION LIMITED A ND CONTRIBUTORS `À S IS'' A ND A NY EXPRESS OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE CRY PTIX FOUNDA TION LIMITED OR CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE.
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Introduction to MicroStrategy Web MMT
Introduction to MicroStrategy Web MMT System Requirements Installing and Upgrading Certified and Supported Configurations MicroStrategy Readme Index
MicroStrategy Web MMT is a w eb-based training module that gives you the in-depth know ledge and hands-on experience required to w ork w ith MicroStrategy Web or Web Universal. For additional information about Web MMT, see the Installation and Configuration Guide.
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System Requirements for MicroStrategy Web MMT
Web server hardware

Requirement
Processor RA M Available hard drive space
Minimum
x86 or x64 compatible 512 MB 1 GB
Web server software

Software Requirement
Microsoft Window s Operating system For a list of Window s operating systems that are certified or supported for the w eb server for Web MMT, see Web Server Operating Systems in the Certified and Supported Configurations page. Microsoft Internet Information Services Web server For a list of w eb servers that are certified or supported for Web MMT, see Web Server Application Softw are in the Certified and Supported Configurations page. Microsoft Internet Explorer Microsoft Access Driver (for *.mdb)
Web brow ser Web Server Open Database Connectivity (ODBC)
Web client hardware

Requirement
RA M
Minimum
512 MB
Web client software

At a minimum, the brow ser must support HTML, JavaScript, and Visual Basic Script. Recommended minimum resolution for the brow ser monitor is 800 x 600 or higher w ith 256 color palette minimum. For more information on certified and supported brow ser configurations, refer to the Certified and Supported Configurations page.

Before you run MicroStrategy Web MMT you need to set up your MicroStrategy environment. This includes:

Web server for Web MMT configured and running Web MMT client brow ser installed and running
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Installing and Upgrading MicroStrategy Web MMT
Installing Web MMT

For steps to install MicroStrategy Web MMT, see the Installing MicroStrategy on Window s chapter of the Installation and Configuration Guide. Notes:

If you encounter problems during the installation procedure, refer to General Inf ormation Readme - Troubleshooting and the Troubleshooting appendix in the Installation and Configuration Guide. If you require additional assistance, contact MicroStrategy Technical Support.
Directory structure
The table below lists folders and files of interest that are included in the default directory structure after an installation of Web MMT. Note: Web MMT is the default folder. If installing over previous versions of Web MMT for Web, the folder remains the same: Directory WebMMT\ WebMMT\A dmin\ WebMMT\Images\ WebMMT\Introduction\ WebMMT\Lesson_Number\ WebMMT\Test_Number\ Contents Root directory and main menu ASP files Login process and new user files Image resources Introduction files Lesson files Test files
Upgrading Web MMT

Customers w ho w ant to use the MicroStrategy features introduced in this release and customers w ho need fixes made in this release for MicroStrategy products should upgrade:
Uninstalling Web MMT

For details about uninstalling MicroStrategy Web MMT, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Certified and Supported Configurations for MicroStrategy Web MMT
The follow ing are supported and certified languages, operating systems, and brow sers for MicroStrategy Web MMT. For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations page of the General Information Readme. Be aw are of the follow ing before review ing the sections below : The operating systems listed in the tables below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for Web MMT w eb clients and servers.
Languages
The languages listed below represent the operating system locales that MicroStrategy Web MMT has been tested on.
Certified Languages
English For details on the configurations tested in-house by MicroStrategy, contact MicroStrategy Technical Support.
Web client
Web Client Operating System Certified
Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s 2003 Window s Server 2003 Standard Edition SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s XP Window s Vista Window s XP Professional Edition SP3 (on x86) Window s Vista Business Edition SP2 (on x86 or x64) and Window s Vista Enterprise Edition SP2 (on x86 or x64) Window s 7 Professional Edition (on x86 or x64) Window s 7 Enterprise Edition (on x86 or x64) Window s Server 2008 Enterprise Edition R2 (on x64) Window s 2008 Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition SP2 (on x64)
Window s 7
Web Client Operating System

Supported
Window s XP Professional Edition SP2 (on x64) Window s Vista Business Edition SP1 (on x86 or x64) Window s Vista Enterprise Edition SP1 (on x86 or x64) Window s Server 2008 Standard Edition (on x64)
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Window s 2008
Window s Server 2008 Enterprise Edition (on x64)
Web Client Browser

Certified
Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 Firefox 3
Firefox
Firefox 3.5 Firefox 3.6
Web Client Browser

Supported
To obtain the latest information about certified and supported systems, contact MicroStrategy Technical Support.
Web server
Web Server Operating System Certified
Window s Server 2003 Enterprise Edition SP2 (on x86 or x64) Window s 2003 Window s Server 2003 Standard Edition SP2 (on x86 or x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x86 or x64) Window s Server 2003 Standard Edition R2 SP2 (on x86 or x64) Window s Server 2008 Enterprise Edition SP2 (on x64) Window s 2008 Window s Server 2008 Standard Edition SP2 (on x64) Window s Server 2008 Enterprise Edition R2 (on x64) Window s Server 2008 Standard Edition R2 (on x64)
Web Server Operating System

Window s 2008
Supported
Window s Server 2008 Enterprise Edition (on x64) Window s Server 2008 Standard Edition (on x64)
Web Server Software Application

Certified
Microsoft Internet Information Services 7.5
Microsoft Internet Information Services 7.0 Microsoft Internet Information Services 6.0
Web Server Open Database Connectivity (ODBC)

Microsoft Access Driver (for *.mdb)
Certified
Version: 4.00.6019.00; File: ODBCJT32.DLL
Note: To obtain the latest information about certified and supported Web server systems, contact MicroStrategy Technical Support.
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What's New in MicroStrategy Web Universal 9.0.2?
What's new in 9.0.2? Introduction to MicroStrategy Web Universal System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index
New in 9.0.2
For a complete list of new features and fixes in MicroStrategy Web Universal, see the What's new ? section of the MicroStrategy Web readme.
New in 9.0.1m
New in 9.0.1
New in 9.0.0
For a complete list of new features and fixes in MicroStrategy Web Universal, see the What's new ? section of the MicroStrategy Web readme. MicroStrategy Web Universal 9.0.0 introduces the features listed below :
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter MicroStrategy Web Universal is certified to w ork on 64-bit JVM for Web ASP.NET and the current certified application servers. JBoss Application Server is certified.
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Introduction to MicroStrategy Web Universal
What's new in 9.0.2? Introduction to MicroStrategy Web Universal System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For a complete list of MicroStrategy product manuals, refer to the Product Manuals page. MicroStrategy Web Universal is a highly interactive, easy to use interface for all Business Intelligence (BI) reporting, analysis, and monitoring. With MicroStrategy Web Universal, business users perform any or all of the major styles of BI - Scorecards and Dashboards, Enterprise Reporting, OLAP Analysis, Predictive Analysis, and Alerts and Proactive Notification - w ithin a single, unified w eb interface. Business users move seamlessly betw een all five styles of BI and even combine multiple styles w ithin a single report display. For more information about MicroStrategy Web Universal, visit http://w w w .microstrategy.com/Softw are/Products/User_Interfaces/Web/. MicroStrategy Web Universal can also be integrated w ith portlet environments through the use of MicroStrategy Portlets. This Readme includes MicroStrategy Portlet certification information. For information on how to install and configure out-of-the-box MicroStrategy Portlets for several major enterprise portal servers, see the Enterprise Portal Integration Help. For information on how to use MicroStrategy Web Universal and about the tasks you can perform w ith it, refer to the Documentation page for MicroStrategy Web.
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System Requirements and Compatibility for MicroStrategy Web Universal
Web server
Hardware
The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. Hardw are RA M Hard Disk Space Notes: In addition, the w eb server machine must be configured w ith the recommended amount of system resources for the application server to be used. Contact MicroStrategy for hardw are recommendations for large numbers of concurrent users.
Requirem ent 4 GB or higher recommended per CPU core 1 GB or higher
Software
The table below lists the required set of softw are for MicroStrategy Web Universal server machines. MicroStrategy Web Universal JSP Softw are Requirem ents

Operating system
For a list of operating systems that are certified or supported for MicroStrategy Web Universal server machines, see MicroStrategy Web Universal JSP server on 32-bit operating systems or MicroStrategy Web Universal JSP server on 64-bit operating systems in the Certified and Supported Configurations page.

JDK and JVM
SUN JDK IBM JDK HP-UX JDK Oracle JRockit JVM
For a list of JDK and JVMs that are certified or supported for MicroStrategy Web Universal JSP server machines, see JDK and JVM on 32-bit operating systems or JDK and JVM on 64bit operating systems in the Certified and Supported Configurations page.

Oracle WebLogic Sun Java System Application Server Oracle Web Application Server IBM WebSphere SAP NetWeaver Application Server Apache Tomcat
For a list of w eb application servers that are certified or supported for MicroStrategy Web Universal JSP server machines, see Web Application Server in the Certified and Supported Configurations page.
Apache
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Web server
IBM HTTP Server Sun Java System Web Server Microsoft Internet Information Services
For a list of w eb servers that are certified or supported for MicroStrategy Web Universal JSP server machines, see Web Server Softw are in the Certified and Supported Configurations page. Language For a list of languages that are certified or supported for MicroStrategy Web Universal server machines, see Languages in the Certified and Supported Configurations page.
MicroStrategy Web Universal ASP.NET Softw are Requirem ents Microsoft Window s Operating system For a list of Window s operating systems that are certified or supported for MicroStrategy Web Universal ASP.NET server machines, see MicroStrategy Web Universal ASP.NET server on 64-bit operating systems in the Certified and Supported Configurations page. .NET Runtime .NET Runtime For a list of .NET Runtime packages that are certified or supported for MicroStrategy Web Universal ASP.NET server machines, see .NET Runtime on 64-bit operating systems in the Certified and Supported Configurations page. SUN JRE JRE For a list of JREs that are certified or supported for MicroStrategy Web server machines, see JRE on 64-bit operating systems in the Certified and Supported Configurations page. Microsoft Internet Information Services Web server For a list of w eb servers that are certified or supported for MicroStrategy Web Universal ASP.NET server machines, see Web Server Softw are in the Certified and Supported Configurations page. For a list of languages that are certified or supported for MicroStrategy Web Universal server machines, see Languages in the Certified and Supported Configurations page.
Language
Web client
Hardware
The follow ing information is intended to give you general guidance on hardw are requirements to support the MicroStrategy product suite. Determining the necessary hardw are requirements to support MicroStrategy is dependent on many factors including but not limited to the complexity of your MicroStrategy environment, the deployment strategy of MicroStrategy features, user community requirements, expected peak usage requirements, and response time expectations. Factors such as these must be considered to determine the hardw are requirements for your MicroStrategy production environment. Hardw are RA M Requirem ent 2 GB or higher
For more information on certified and supported client softw are configurations, refer to the Certified and Supported Configurations page.
Software
The table below lists the required set of softw are for MicroStrategy Web client machines. Softw are Requirem ents

Microsoft Window s Mac OS Linux
Operating system For a list of operating systems that are certified or supported for MicroStrategy Web Universal client machines, see Web Client Operating System in the Certified and Supported Configurations page.


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Firefox Safari
Web brow ser For a list of w eb brow sers that are certified or supported for MicroStrategy Web Universal client machines, see Web Brow ser in the Certified and Supported Configurations page. Adobe Acrobat Reader and Microsoft Office Export applications and devices For a list of export applications and devices that are certified or supported for MicroStrategy Web Universal client machines, see Export applications and devices in the Certified and Supported Configurations page. Adobe Flash Player Flash Player For a list of Adobe Flash Players that are certified or supported for MicroStrategy Web Universal client machines, see Adobe Flash Player in the Certified and Supported Configurations page. For a list of languages that are certified or supported for MicroStrategy Web Universal client machines, see Languages in the Certified and Supported Configurations page.
Language

Before you attempt to run MicroStrategy Web Universal you need to set up your MicroStrategy environment. This includes: Web server configured and running. Web client brow ser installed and running. MicroStrategy project running in an Intelligence Server-connected (three-tier) environment.

About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter MicroStrategy Web Universal 9.0.2 should only be connected to a MicroStrategy Intelligence Server 9.0.2 or later for production purposes. How ever, MicroStrategy Web Universal 9.0.2 is interoperable w ith MicroStrategy Intelligence Server 9.0.1. For the complete MicroStrategy Platform Compatibility and Interoperability specification, see the Compatibility and Interoperability page of the MicroStrategy General Inf ormation Readme. MicroStrategy Web Universal 9.0.0 should only be connected to MicroStrategy Intelligence Server 9.0.0 for production purposes.
To obtain the latest information, contact MicroStrategy Technical Support.
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Certified and Supported Configurations for MicroStrategy Web Universal

This page provides certified and supported configurations for MicroStrategy Web Universal. How ever, for certification information on MicroStrategy Web Universal ASP.NET on 32-bit Window s operating systems, see the certified and supported Configurations for MicroStrategy Web ASP.NET:
MicroStrategy Web Universal JSP server on 32-bit operating systems Operating systems JDK and JVM MicroStrategy Web Universal JSP server on 64-bit operating systems Operating systems JDK and JVM MicroStrategy Web Universal JSP server general requirements Web application server Web server softw are Portal server MicroStrategy Web ASP.NET server on 64-bit operating systems Operating systems .NET Runtime JRE Web server softw are Portal server Web client Operating systems Web brow ser (Window s Client) Web brow ser (non-Window s Client) Export applications and devices Adobe Flash Player Languages
For an explanation of the terms 'Certified', 'Supported', 'Not Tested', and 'Not Supported', see the Certified and Supported Configurations section of the General Information Readme. Be aw are of the follow ing before review ing the sections below : The operating systems listed in the tables below are deemed supported or certified to reflect the level of internal testing that each configuration w as exposed to for the current release. MicroStrategy recommends using certified configurations over the supported configurations. MicroStrategy certifies and supports operating systems that are compatible w ith a set of CPU chipsets, referred to as CPU architectures, that are binary-compatible. MicroStrategy tests on at least one of the CPU chipsets w ithin a set of binary-compatible CPU architectures for purposes of certifying and supporting operating systems w ith MicroStrategy products. A valid CPU architecture is provided in parentheses () to clarify the operating system softw are certified or supported for MicroStrategy Web Universal server and client machines. When selecting a configuration to deploy MicroStrategy Web Universal JSP, ensure that it is supported or certified by the w eb application server vendor, and that the operating system, w eb application server, JDK, and w eb server are supported or certified by MicroStrategy. For UNIX or Linux systems a 64-bit operating system is required.
Note: MicroStrategy Web Universal requires several third-party components to be configured in order to function properly. These components include an application server, w eb server, and Java Development Kit. MicroStrategy Technical Support aids in the deployment of MicroStrategy Web Universal w ith these components; how ever, it is the customer's responsibility to configure those components and ensure other w eb applications function in the desired configuration. MicroStrategy Technical Support engineers are not experts on all the third-party components; therefore if you are experiencing a configuration problem w ith third-party components, it is more efficient to obtain help from the third partys support organization. In such cases, MicroStrategy Technical Support can be available to w ork w ith and provide information to the third-party vendors and/or their consultants.
MicroStrategy Web Universal JSP server on 32-bit operating systems

Operating systems
Review the information listed above before using this table.
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Web Server Softw are
Certified Window s 2003 Standard Edition SP2 (on x86)
Window s 2003
Window s 2003 Enterprise Edition SP2 (on x86) Window s 2003 Standard Edition R2 SP2 (on x86) Window s 2003 Enterprise Edition R2 SP2 (on x86)
Web Server Softw are Window s 7 Window s XP Window s Vista
Supported for dem onstration purposes only Window s 7 Professional Edition (on x86) Window s 7 Enterprise Edition (on x86) Window s XP Professional Edition SP3 (on x86) Window s Vista Business Edition SP1 or SP2 (on x86)
JDK and JVM

JDK and JVM SUN JDK Certified SUN JDK 1.6 (32-bit version) SUN JDK 1.5 (32-bit version) IBM JDK 1.6 (32-bit version) IBM JDK 1.5 (32-bit version) Oracle JRockit Mission Control 3.1.0 for Java Version 6 (32-bit version) Supported SAP JDK 1.5 (32-bit version)
IBM JDK Oracle JRockit JVM JDK and JVM SA P JDK
MicroStrategy Web Universal JSP server on 64-bit operating systems

Operating systems
Review the information listed above before using this table. Web Server Operating System Certified Window s Server 2003 Standard Edition SP2 (on x64) Window s 2003 Window s Server 2003 Enterprise Edition SP2 (on x64) Window s Server 2003 Standard Edition R2 SP2 (on x64) Window s Server 2003 Enterprise Edition R2 SP2 (on x64) Window s Server 2008 Standard Edition SP2 (on x64) Window s 2008 Window s Server 2008 Enterprise Edition SP2 (on x64) Window s Server 2008 Standard Edition R2 (on x64) Window s Server 2008 Enterprise Edition R2 (on x64) Solaris 9.x (on SPARC) Sun Solaris 9.x Sun-recommended Patch Cluster dated 09/11/2008 (kernel patch 122300-31) or later. Solaris 10.x (on SPARC) Sun Solaris 10.x Sun-recommended Patch Cluster dated 08/11/2009 (kernel patch 141414-08) or later. AIX 5L Version 5.3 (on IBM POWER Architecture) AIX 5.3 Technology Level 10, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher. AIX 6.1 (on IBM POWER Architecture) AIX 6.1 Technology Level 1, w ith the follow ing filesets: bos.rte.libc Page 243 of 260
5.3.9.3 or higher, XL C/C++ Runtime V10.1.0.2 for AIX (xlC.aix50.rte), bos.perf.libperfstat 5.3.9.1 or higher. Red Hat Enterprise Linux 5.x is defined as versions 5.2, 5.3, and 5.4 for the follow ing editions:

Red Hat Enterprise Linux 5.2, 5.3, and 5.4
To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5 or AP 5 install media. Oracle Enterprise Linux Oracle Enterprise Linux (on x86-64) distributed through the Oracle Unbreakable Linux program. SUSE Linux Enterprise Server 11.x (on x86-64) HP-UX 11i v2 Foundation Operating Environment (on Intel Itanium) HP-UX 11i v2 Base Quality Pack Bundle for HP-UX 11i v2 dated December 2007. HP-UX 11i v3 (on Intel Itanium) HP-UX 11i v3 Base Quality Pack Bundle for HP-UX 11i v3 dated September 2008. Supported Window s 7 Professional Edition (on x64), for demonstration purposes only. Window s 7 Enterprise Edition (on x64), for demonstration purposes only. Window s Server 2008 Standard Edition (on x64) Window s Server 2008 Enterprise Edition (on x64) SUSE Linux Enterprise Server 10 Patchlevel 2 (on x86-64) Red Hat Enterprise Linux 5.5 is defined as support for the follow ing editions:

SUSE Linux Enterprise Server 11.x
Web Server Operating System
Window s 7
Window s 2008
SUSE Linux Enterprise Server 10
Red Hat Enterprise Linux 5.5 You must also install the ksh version dated March 9, 2010 (201003-09). To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products, you must install the libXp-1.0.0-8.x86_64.rpm package included w ith your Red Hat Enterprise Linux 5.5 or AP 5.5 install media. AIX 5L Version 5.3 (on IBM POWER Architecture) IBM A IX 5.3 Technology Level 9, w ith the follow ing filesets: bos.rte.libc 5.3.0.00 or higher, XL C/C++ Runtime 9.0.0.0 or higher (xlC.rte), C/C++ Runtime 9.0.0.0 or higher for AIX 5.3 (xlC.aix50.rte), bos.perf.libperfstat 5.3.0.00 or higher.
JDK and JVM

JDK and JVM SUN JDK Certified SUN JDK 1.5 (32-bit and 64-bit versions) SUN JDK 1.6 (32-bit and 64-bit versions) IBM JDK 1.5 (32-bit and 64-bit versions)
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IBM JDK
IBM JDK 1.6 (32-bit and 64-bit versions) HP-UX JDK Oracle JRockit JVM JDK and JVM SA P JDK HP-UX JDK 1.5 (32-bit and 64-bit versions) HP-UX JDK 1.6 (32-bit and 64-bit versions) Oracle JRockit Mission Control 3.1.0 for Java Version 6 (32-bit and 64-bit versions) Supported SAP JDK 1.5 (32-bit and 64-bit versions)
MicroStrategy Web Universal JSP server general requirements

Web Application Server Oracle WebLogic Sun Java System Application Server Oracle Web Application Server IBM WebSphere Certified Oracle WebLogic 10.3 Oracle WebLogic 9.2 Sun Java System Application Server 9.1 Oracle Web Application Server 10g Release 3 (10.1.3) IBM WebSphere 6.1 IBM WebSphere 7 Apache Tomcat 6.0 Apache Tomcat 5.5 JBoss Application Server 4.2.3 Supported Oracle WebLogic 10.0 SAP NetWeaver Application Server 7.1
Apache Tomcat JBoss Application Server Web Application Server Oracle WebLogic SAP NetWeaver Application Server
Web server software

Web Server Softw are Apache HTTP Server Certified Apache HTTP Server 2.2 Apache HTTP Server 2.0 IBM HTTP Server 6.1 IBM HTTP Server 6.0.2 Sun Java System Web Server, Enterprise Edition 7.0 Sun Java System Web Server, Enterprise Edition 6.1 Internet Information Services 7.5 If you plan to use IIS 7.5 as the w eb server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. Microsoft Internet Information Services Internet Information Services 7.0 If you plan to use IIS 7 as the w eb server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. Internet Information Services 6.0 Web Server Softw are Microsoft Internet Information Services Supported Internet Information Services 5.1 - Supported only for demonstration purposes on 32-bit operating systems
IBM HTTP Server
Sun Java System Web Server
Portal server
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MicroStrategy Portlets allow MicroStrategy Web Universal to be easily integrated and configured on portal environments.
Portal Server
IBM WebSphere Portal
Certified
IBM WebSphere Portal 6.1 Microsoft Office SharePoint Portal 2007 (32-bit or 64-bit, depending on your operating system) Microsoft Office SharePoint Portal 2010 (32-bit or 64-bit, depending on your operating system) Oracle WebLogic Portal 10.3.2 Oracle WebLogic Portal 9.2 SAP NetWeaver Composition Environment 7.1 Liferay Portal 5.2.3 DotNetNuke 5.4.4
Microsoft Office SharePoint Portal
Portal Server
Supported
DotNetNuke 4.9.5
MicroStrategy Web Universal ASP.NET server on 64-bit operating systems

Operating systems
Review the information listed above before using this table. Softw are Certified Window s Server 2008 Enterprise Edition SP2 (on x64) Window s 2008 Window s Server 2008 Standard Edition SP2 (on x64) Window s Server 2008 Enterprise Edition R2 (on x64) Window s Server 2008 Standard Edition R2 (on x64) Window s 2003 Standard Edition SP2 (on x64) Window s 2003 Window s 2003 Enterprise Edition SP2 (on x64) Window s 2003 Standard Edition R2 SP2 (on x64) Window s 2003 Enterprise Edition R2 SP2 (on x64) Softw are Window s 7 Supported Window s 7 Professional Edition (on x64), for demonstration purposes only. Window s 7 Enterprise Edition (on x64), for demonstration purposes only. Window s Server 2008 Enterprise Edition (on x64) Window s Server 2008 Standard Edition (on x64)
Window s 2008
.NET Runtime
Certified .NET Runtim e .Net Runtime 2.0 (64-bit version) .Net Runtime 3.0 (64-bit version) .Net Runtime 3.5 (64-bit version)
JRE
Certified JRE SUN JRE 1.6.0 (64-bit version)
Web server software
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Web server software

Web Server Softw are Certified Internet Information Services 7.5 If you plan to use IIS 7.5 as the w eb server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. Microsoft Internet Information Services Internet Information Services 7.0 If you plan to use IIS 7 as the w eb server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. Internet Information Services 6.0
Portal server
MicroStrategy Portlets allow MicroStrategy Web Universal to be easily integrated and configured on portal environments.
Portal Server
IBM WebSphere Portal Microsoft Office SharePoint Portal
Certified
IBM WebSphere Portal 6.1 Microsoft Office SharePoint Portal 2007 (64-bit) Microsoft Office SharePoint Portal 2010 (64-bit) Oracle WebLogic Portal 10.3.2 Oracle WebLogic Portal 9.2 SAP NetWeaver Composition Environment 7.1 Liferay Portal 5.2.3 DotNetNuke 5.4.4
Portal Server
Supported
DotNetNuke 4.9.5
Web client
Operating systems
Review the information listed above before using this table. Softw are Window s 2003 Window s XP Window s Vista Window s 7 Window s 2008 Web Client Operating System Mac OS Window s XP Window s Vista Window s 2008 Certified Window s 2003 SP2 all editions (on x86 or x64) Window s 2003 R2 SP2 all editions (on x86 or x64) Window s XP SP3 all editions (on x86) Window s Vista SP2 all editions (on x86 or x64) Window s 7 all editions (on x86 or x64) Window s Server 2008 R2 all editions (on x64) Window s Server 2008 SP2 all editions (on x64) Supported Mac OS X Window s XP SP2 all editions (on x64) Window s Vista SP1 all editions (on x86 or x64) Window s Server 2008 all editions (on x64)
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RedHat Enterprise Linux SUSE Linux Enterprise Server CentOS 5.3 Ubuntu 8.0.4
Red Hat Enterprise Linux 5.2, 5.3, 5.4, and 5.5 (on x86-64) SUSE Linux Enterprise Server 10.x and 11.x (on x86-64) CentOS 5.3 (on x86-64) Ubuntu 8.0.4 (on x86-64)
Web browser (Windows Client)

Be aw are that MicroStrategy certifies and supports 32-bit w eb brow sers only. Web Brow ser Microsoft Internet Explorer Certified Microsoft Internet Explorer 7.0 Microsoft Internet Explorer 8.0 Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6 Web Brow ser Microsoft Internet Explorer Supported Microsoft Internet Explorer 6.0.2 and 6.0.3
Web browser (non-Windows Client)

Be aw are that MicroStrategy certifies and supports 32-bit w eb brow sers only. Web Brow ser (Linux Client) Supported Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6 Web Brow ser (Mac OS Client) Supported Firefox 3.0 Firefox Firefox 3.5 Firefox 3.6 Web Brow ser (iPhone and iPod Touch) Supported Safari w eb brow ser packaged w ith iOS 3.1.x (Web Reporter) Warning: The Safari w eb brow ser does not support Window s authentication w ith MicroStrategy Web. Safari w eb brow ser packaged w ith iOS 4.x (Web Reporter) Warning: The Safari w eb brow ser does not support Window s authentication w ith MicroStrategy Web. Web Brow ser (iPad) Supported Safari w eb brow ser packaged w ith iOS 3.2.x (Web Reporter) Safari Warning: The Safari w eb brow ser does not support Window s authentication w ith MicroStrategy Web.
Safari

Export Application Adobe Acrobat Reader Certified Adobe Acrobat Reader 9.3 Adobe Acrobat Reader 8.2 Microsoft Office 2010 Microsoft Office 2007 SP2 Page 248 of 260
Microsoft Office
Microsoft Office 2003 SP3 Microsoft Office 2002 (XP) SP3
Export Application
Supported
Export Device
Certified
Adobe Flash Player Certified Adobe Flash Player

Adobe Flash Player 10.1
Languages
The languages listed below represent the operating system locales that MicroStrategy Web Universal (server and client machines) has been tested on.
Certified Languages
English (US) English (UK) Chinese (Simplified) Chinese (Traditional) German Spanish French French (Belgium)
Japanese Korean Italian Sw edish
Portuguese (Brazilian) Danish Dutch (Netherlands) German (Sw itzerland) French (Sw itzerland) Italian (Sw itzerland) Russian Polish
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Installing and Upgrading MicroStrategy Web Universal
Installing MicroStrategy Web Universal

For steps to install MicroStrategy Web Universal, see either the Installing MicroStrategy on Window s chapter or the Installing MicroStrategy on UNIX and Linux chapter of the Installation and Configuration Guide, depending on your environment. Review your environment to ensure compliance w ith supported operating systems, application servers, w eb servers, Java Development Kits, Java servlet engines, and hardw are and softw are requirements. For steps to deploy MicroStrategy Web Universal on specific operating systems or application servers, see the Deploying MicroStrategy Web Universal chapter of the Installation and Configuration Guide. Notes: Window s Installer 3.0 or later is required to install MicroStrategy products on a Window s platform. If you are unable to install MicroStrategy softw are from the DVD-ROM format due to a lack of a DVD drive, you can dow nload the softw are from the MicroStrategy dow nload site. To support the use of a graphical user interface for MicroStrategy tools and installing MicroStrategy products on Red Hat Enterprise Linux and Advanced Platform 5.2, 5.3, or 5.4, you must install the libXp1.0.0-8.x86_64.rpm package included w ith your Linux install media. If you are using Red Hat Enterprise Linux 5.5, you must also install the ksh version dated March 9, 2010 (2010-03-09). If you plan to use IIS 7 or IIS 7.5 as the w eb server for MicroStrategy Web Universal, you must ensure that some IIS settings are enabled prior to installing MicroStrategy, as described in Supporting IIS 7 or IIS 7.5 as a w eb server for MicroStrategy Web or Web Universal. The MicroStrategy Know ledge Base includes technical notes that document the history of changes to MicroStrategy Web Universal files betw een various MicroStrategy releases. To find and review this information you can search the Know ledge Base using a keyw ord search such as Which files have changed betw een MicroStrategy Web.

Directory structure
JSP interface: The table below lists folders and files of interest that are included in the default directory structure after deploying your MicroStrategy Web Universal WAR file: Directory \help \images \javascript \jsp \style \WEB-INF Contents Help and descriptor files All image files Interface JavaScript files Interface JSP code files Interface style files Configuration information for MicroStrategy Web Universal
ASP.NET interface: The table below lists folders and files of interest that are included in the default directory structure after an installation of MicroStrategy Web. Directory \asp \bin \help \images \javascript \style \WEB-INF Contents .NET f iles binary files Help and descriptor files All image files Interface JavaScript files Interface style files Configuration information for MicroStrategy Web Page 250 of 260
Upgrading MicroStrategy Web Universal

In order to benefit from the latest functionality available in this version of MicroStrategy Web Universal, an administrator must upgrade the system:
Uninstalling MicroStrategy Web Universal

For details about uninstalling MicroStrategy Web Universal, see the Adding or Removing MicroStrategy Components chapter of the Installation and Configuration Guide.
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Product Documentation for MicroStrategy Web Universal
What's new in 9.0.2? Introduction to MicroStrategy Web Universal System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index Click here to dow nload Adobe Reader. To purchase printed user guides, please contact your MicroStrategy Account Executive. For a list of documentation resources available for MicroStrategy Web Universal, see the Documentation page for MicroStrategy Web. For a complete list of MicroStrategy product documentation, descriptions of each manual, and translated versions, see the Product Manuals page. The MicroStrategy Product Manuals are provided in PDF format, so you w ill need a PDF reader such as Adobe Reader installed to view them.
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Known and Resolved Issues and Troubleshooting for MicroStrategy Web Universal
What's new in 9.0.2? Introduction to MicroStrategy Web Universal System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index For troubleshooting information and support, consult the Know ledge Base. If you require additional information not found in the Know ledge Base or listed below , contact Technical Support.
Known issues
Resolved issues
Troubleshooting
For troubleshooting tips on MicroStrategy Web Universal running on IIS, refer to the Troubleshooting section for MicroStrategy Web. The troubleshooting techniques and procedures for Web Universal are broken up into the follow ing sections:

Troubleshooting know n issues Application Server-specific issues General troubleshooting

Issues that have a prefix of S (S#####) are customer cases that can be tracked through MicroStrategy Technical Support. Those that are prefixed w ith T (T#####) are MicroStrategy internal issues. Internal issue numbers do not correlate to customer case numbers. International
Japanese currency is displayed as "\" until the user modifies the autostyle for the report . This happens w ith Web Universal (JSP) only (T158473).
Many issues affecting MicroStrategy Web also affect MicroStrategy Web Universal and are therefore listed in the MicroStrategy Web release notes. For a complete list of all know n MicroStrategy Web/Web Universal issues, see the Know n Issues page in the MicroStrategy Web release notes.
Application server-specific issues

Tom cat Sym ptom : Graphs are not displayed w hen using Tomcat and IIS re-direction, but they display correctly w hen using Tomcat in isolation of IIS (T155159) . Cause: Web Universal uses the servlet by default to display graph and other binary data. Using a JSP page for the same purpose for binary data results in similar problems w hen running Sun ONE (iPlanet) Web application servers. Resolution: When using Tomcat w ith IIS re-direction, you w ill need to change the pageconfig.xml file to indicate that MicroStrategy needs to use the JSP file instead of the servlet for graph display. The change needs to be done to all pages w hich show the graph. Currently it is the name="reportGraph" and name="print". You have to remove the attributes for that page w hich read as binary-display="xyz". Removing this attribute altogether w ill ensure that MicroStrategy uses the JSP for graphs. Sym ptom : Authentication is not w orking properly w hen I connect to the mstrWebAdmin page. I can not connect to the Administrator page w hen using Tomcat and IIS redirection, but it w orks w hen using Tomcat directly. Cause: This happens because the Jakarta virtual directory created for the IIS/Tomcat integration is set to use the NT authentication by default.
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Resolution: Unselect the Window s NT security for that virtual directory as instructed in Chapter 5 of the Installation and Deployment Guide (under the Accessing the MicroStrategy Web Universal Administrator page section). WebSphere Sym ptom : Graphs can not be exported to Excel if cookies are disabled (T165908) Cause: If the MicroStrategy Administrator specifies to disable cookies through the Web Universal Administrator page, and if client brow ser does not accept cookies, then graphs cannot be exported to Excel w ithout making some changes to the Session Management. Resolution: For WebSphere environment to w ork correctly, the setting for "Enable URL Rew riting" should be enabled on the WebSphere Admin Console -- The setting is found under Default Server -> Services -> Session Manager Service -> Enable URL Rew riting (should be checked) Sym ptom : Cannot export to CSV in Excel more than once w hen using IE6 and Office 2002. Cause: There are problems w ith Excel 2002 not accepting cookies. Resolution: Save the file to disk instead of opening Excel inside Internet Explorer. Alternatively you could try changing the preference 'Override Automatic cookie handling' w ithin Internet Explorer. WebLogic Sym ptom : Receive the follow ing error: com.microstrategy.w eb.app.WebAppConfigurationRun-timeException System preferences File not found at: null Cause: MicroStrategy Web Universal w as deployed as a WAR file on WebLogic. In that mode, that application does not know w here to physically copy certain initialization files on the disk. This files are critical for the application to function correctly. Resolution: You w ill need to update the w eb.xml file contained under the WebMstr7.w ar file to include absolute paths for multiple initialization parameters. Follow the steps in the Installation and Configuration Guide for more detailed instructions. Sym ptom : When exporting graphs to Excel or HTML using WebLogic as application server, graphs are displayed as a broken image Cause: This is happening because of the WebServer configuration in the w eb.xml file. On the source of the image, the application path w as not included Resolution: This can be solved by adding the application path in the w eb.xml file. You can do this by follow ing these steps: 1- Open the w eb.xml file from the \WEB-INF f older 2- Locate the ConfigServletPath section in the code and add the follow ing value in the param-value: <paramvalue>http://IP address/servlet-path</param-value> Note the servlet-path is the path of your application 3- Save the file Sun ONE Sym ptom : Cannot go to the MicroStrategy Web Administrator page: get an unauthorized access message. Cause: A descriptor file (sun-w eb.xml) w as created under the WEB-INF directory in order to assign certain Sun One users or user groups to the admin role (the access to the mstrWebAdmin servlet is allow ed only for users mapped to a role called admin) Resolution: Under the <w ebapplication_root_dir>/WEB-INF folder, edit the file called sun-w eb.xml and use the follow ing: <?xml version="1.0" encoding="UTF-8"?> <sun-w eb-app> <security-role-mapping> <role-name>admin</role-name> <principal-name>user</principal-name> </security-role-mapping> </sun-w eb-app> Where 'user' is the name of a Sun One user. Or if you w ould like a group of users to have access to the Web admin page, the file w ould be: <?xml version="1.0" encoding="UTF-8"?> <sun-w eb-app> <security-role-mapping> <role-name>admin</role-name> <group-name>user group</group-name> </security-role-mapping> </sun-w eb-app> Where 'user group' is the name of a Sun One group. Oracle Application Server
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Sym ptom : General stability problems or exceptions w hen running Oracle Application Server. Cause:The XML parser shipped w ith Oracle Application Server causes this issue. Resolution: Add <w eb-app-class-loader search-local-classes-first="true" /> into orion-w eb.xml for the Web Universal application. This is a per application setting, w hich w ill override the parent class loader, to search the class first in application path. While this is the optimal w ay to fix the problem as it only affects the Web Universal application, but not any other applications w hich might be running under the Application Server. This method causes the follow ing error: oracle.sysman.emSDK.util.jdk.EMException: Timeout has been reached to be generated during application startup. This issue has been logged w ith Oracle Tech support. The TAR number is TAR 3079126.999. Thus the only recourse the user is left w ith is to replace the versions of xerces.jar and xalan.jar under the jdk\jre\lib\ext folder on the Oracle Application Server w ith those shipped w ith Web Universal. This makes them the java platform's extension and loaded before Oracle loads its ow n classes. How ever, this approach w ill affect all applications on this server.
Sym ptom : Attribute information is not displayed correctly for accordion-style Heatmap w idgets w hen view ed in Flash mode. Cause: This occurs only if Adobe Flash Player 9.0 is installed. Resolution: Upgrade Adobe Flash Player to 10.1. Sym ptom : Cannot run the MicroStrategy Web Universal installation on Solaris x86 chipset machine. Cause: The installation routines do not support an x86 chipset, only Sparc chipset is supported. Resolution: Install MicroStrategy Web Universal on a supported machine and FTP the MicroStrategy.w ar file across to your x86 machine Application Server deployment location. Sym ptom : The system is slow the first time a user hits a page. Cause: The very first time a page is accessed by a user after deployment, the application server w ill compile the JSP code involved in that page execution. This is a one-time cost only. Troubleshooting: It is possible to pre-compile all JSPs during the application deployment. For more information, refer to the MicroStrategy Installation and Configuration Guide or your application server documentation. Sym ptom : The system is slow overall. Cause: Ineffective system configuration. Troubleshooting: While it is not possible to pro a check-list of everything that could be w rong, MicroStrategy recommends that you first make sure that you have taken a minimum of steps to optimize the application server/w ebserver system. This includes: increasing the java heap, disabling (or greatly relaxing) the servlet/JSP auto-reload and configuring the w eb server to handle all static files request (images, css and javascript files). For more information, refer to the MicroStrategy Installation and Configuration Guide or your application server documentation. Sym ptom : Double-byte fonts aren't available in the Formatting dialog box. Cause: Incorrect XML files are being used. Resolution: Tw o new files can be found under WEB-INF/xml: FontNames_JA.xml and FontNames_KO.xml. The administrator needs to back up the original FontNames.xml and remove the file w ith the _JA or _KO suffix so the file is named FontNames.xml instead or the out of the box file. Question: How can I disable the I-frame behavior in MicroStrategy Web Universal? Resolution: Edit the system definitions file located at WEB-INF\xml\sys_definitions to include the line <pr des="x" n="iframeDisabled" scp="user_project" v="true"/> Sym ptom : 'Document XSL cannot be found' error w hen running a document. Cause: One or more of the document XSL files used to generate the report are no longer located in the same place. Resolution: Make sure that the netw ork/local login on that the server machine has access to the directory w here the HTML / XSL files are placed. If MicroStrategy Intelligence Server is running as a service, make sure that the service is running under a netw ork/local account, that has access to the directory w here the HTML / XSL files are placed. Sym ptom : Problems running Document Objects in double-byte languages. Resolution: When creating Document Objects, the administrator should be aw are that there are XSLs for singlebyte languages and also special XSL files used only for double byte languages. Sym ptom : The XML corresponding to the action taking place in MicroStrategy Web is not available. Resolution: XML returned by COM is being hidden by default. You need to: 1. 2. Type '&xml=1' at the end of the URL on the report page and press Enter to refresh the page. Right-click the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.ReportBeanImpl' class to find the report XML. Type '&xml=1' at the end of the URL on the prompt page and press Enter to refresh the page. Right-click the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.PromptsBeanImpl' class to find the prompt XML. Type '&xml=1' at the end of the URL on the folder page and press Enter to refresh the page. Right-click the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.FolderBeanImpl' class to find the folder XML.
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3.
4.
Type '&xml=1' at the end of the URL on the history list page and press Enter to refresh the page. Right-click
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the page and select View Source. Look for the <xml> tag corresponding to the 'com.microstrategy.w eb.beans.InboxBeanImpl' class to find the inbox XML.
About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved. 1850 Tow ers Crescent Plaza Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter Note: Once you turned on the XML debug mode by appending &xml=1 to a URL, all subsequent URLs w ill use the debug mode on that client machine. To turn it off, you w ill need to append '&debug=0' at the end of a URL and press Enter to refresh the page. Sym ptom : Enhanced HTML (CSS) does not display correctly in certain brow sers. Resolution: Many brow sers have limited support for cascading style sheets or handle formats differently. Check the .CSS files on the w eb server to verify that the style definition is congruous w ith the brow ser. Sym ptom : Users cannot see any reports folder or reports. Resolution: Check user permissions and privileges to ensure that they have the appropriate security access to the folders and reports.
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Intellectual Property Notices for MicroStrategy Web Universal
What's new in 9.0.2? Introduction to MicroStrategy Web Universal System Requirements and Compatibility Certified and Supported Configurations Installing and Upgrading Product Documentation Know n and Resolved Issues and Troubleshooting Intellectual Property Notices MicroStrategy Readme Index This product is patented. One or more of the follow ing patents may apply to the product sold herein: U.S. Patent Nos. 6,154,766, 6,173,310, 6,260,050, 6,263,051, 6,269,393, 6,279,033, 6,501,832, 6,567,796, 6,587,547, 6,606,596, 6,658,093, 6,658,432, 6,662,195, 6,671,715, 6,691,100, 6,694,316, 6,697,808, 6,704,723, 6,707,889, 6,741,980, 6,765,997, 6,768,788, 6,772,137, 6,788,768, 6,792,086, 6,798,867, 6,801,910, 6,820,073, 6,829,334, 6,836,537, 6,850,603, 6,859,798, 6,873,693, 6,885,734, 6,888,929, 6,895,084, 6,940,953, 6,964,012, 6,977,992, 6,996,568, 6,996,569, 7,003,512, 7,010,518, 7,016,480, 7,020,251, 7,039,165, 7,082,422, 7,113,993, 7,181,417, 7,127,403, 7,174,349, 7,194,457, 7,197,461, 7,228,303, 7,260,577, 7,266,181, 7,272,212, 7,302,639, 7,324,942, 7,330,847, 7,340,040, 7,356,758, 7,356,840, 7,415,438, 7,428,302, 7,430,562, 7,440,898, 7,457,397, 7,486,780, 7,509,671, 7,516,181, 7,559,048, 7,574,376, 7,617,201, 7,725,811, and 7,801,967. Other patent applications are pending.
MicroStrategy Web Universal:

This product includes softw are developed by The Apache Softw are Foundation (http://w w w .apache.org/). Xalan XSLT processor. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Xerces XML parser. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. Jakarta-ORO. Copyright 1999-2010. The Apache Softw are Foundation. All rights reserved. THIS SOFTWA RE IS PROV IDED `À S IS'' A ND A NY EXPRESSED OR IMPLIED WA RRA NTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WA RRA NTIES OF MERCHA NTA BILITY A ND FITNESS FOR A PA RTICULA R PURPOSE A RE DISCLA IMED. IN NO EV ENT SHA LL THE A PA CHE SOFTWA RE FUNDA TION OR ITS CONTRIBUTORS BE LIA BLE FOR A NY DIRECT, INDIRECT, INCIDENTA L, SPECIA L, EXEMPLA RY , OR CONSEQUENTIA L DA MA GES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERV ICES; LOSS OF USE, DA TA , OR PROFITS; OR BUSINESS INTERRUPTION) HOWEV ER CA USED A ND ON A NY THEORY OF LIA BILITY , WHETHER IN CONTRA CT, STRICT LIA BILITY , OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) A RISING IN A NY WA Y OUT OF THE USE OF THIS SOFTWA RE, EV EN IF A DV ISED OF THE POSSIBILITY OF SUCH DA MA GE. Portions of this softw are w ere originally based on the follow ing:

Softw are copyright 1999-2010, Lotus Development Corporation., http://w w w .lotus.com. Softw are copyright 2001-2010, Sun Microsystems., http://w w w .sun.com. Softw are copyright 1999-2010, IBM Corporation., http://w w w .ibm.com. Voluntary contributions made by Ovidiu Predescu (ovidiu@cup.hp.com) on behalf of the Apache Softw are Foundation and w as originally developed at Hew lett Packard Company.
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MicroStrategy Technical Support
MicroStrategy Readme Index Each customers Support Liaison may contact Technical Support in the follow ing w ays to log a case:
North America
Em ail: support@microstrategy.com Web: https://resource.microstrategy.com/support Fax: 703.842.8709 Phone: 703.848.8700 Hours: 9 a.m. - 7 p.m. (EST), M-F(except holidays)
Europe, The Middle East and Africa (EMEA)

Em ail: eurosupp@microstrategy.com Web: https://resource.microstrategy.com/support Fax: +44 (0) 208 711 2525 Hours: United Kingdom: 9 a.m. - 6 p.m. (GMT), M-F (except holidays) EMEA (except UK): 9 a.m. - 6 p.m. (CET), M-F (except holidays) Phone: UK: +44 (0) 208 080 2182 Belgium: +32 2792 0436 France: +33 17 099 4737 Germany: +49 22 16501 0609 Ireland: +353 1436 0916 Italy: +39 023626 9668 Poland: +48 22 321 8680 Scandinavia & Finland: +46 8505 20421 Spain: +34 91 788 9852 The Netherlands: +31 20 794 8425 International Distributors: +44 (0) 208 080 2183
Asia Pacific
Em ail: apsupport@microstrategy.com Web: https://resource.microstrategy.com/support Asia Pacific (except Australia, Japan, Korea, and Singapore) Phone: +86 571 8526 8067 Fax: +86 571 8848 0977 Japan Phone: +81 3 3511 6720 Fax: +81-3-3511-6740 Korea Phone: +82 2 560 6565 Fax: +82-2-560-6555 Australia Phone: +61 2 9333 6499 Singapore Phone: +65 6303 8969 Fax: +65 6303 8999 Hours Japan and Korea: 9:00 a.m.6:00 p.m. JST (Tokyo), Monday-Friday except holidays Asia Pacific (except Japan and Korea): 7 a.m.-6 p.m. (Singapore) Monday-Friday except holidays
Latin America
Em ail: latamsupport@microstrategy.com Web: https://resource.microstrategy.com/support Latin Am erica (except Brazil and Argentina): Phone: +54 11 5222 9360 Fax: +54 11 5222 9355 Brazil Phone: +55 11 3054 1010 Fax: +55 11 3044 4088 Argentina Phone: 0 800 444 MSTR Fax: +54 11 5222 9355 Hours Latin America (except Brazil): 9 a.m. - 7 p.m. (Buenos Aires), M-F except holidays Brazil: 9 a.m. - 6 p.m. (Sao Paulo), M-F except holidays
Page 259 of 260
The individual Technical Support Centers are closed on certain public holidays. In North America, these holidays reflect many U.S. national holidays. In Europe, these holidays reflect the national public holidays in each country. If you are unable to reach MicroStrategy Technical Support by phone during these hours, you have the option to send an email, fax, log a case via our w ebsite, or leave a detailed voice mail.
Page 260 of 260

Readme

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MicroStrategy 9.0.

2 Readme - PDF Version

MicroStrategy 9.0.2 Readme Index

What's New in MicroStrategy 9 Release 3 ?

New features in MicroStrategy products

New features for MicroStrategy 9.0.2 tools

Customer-driven issue fixes

New features in MicroStrategy 9.0.1m products

New features for MicroStrategy 9.0.1 tools

New and updated MicroStrategy documentation

Vienna, VA 22182 TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter

TEL: 703.848.8600 FAX: 703.848.8610 info@microstrategy.com @microstrategy on Tw itter

Window s Window s Window s Window s Window s

Compatibility and Interoperability

Important compatibility notes

Installation and Configuration Guide.

Important interoperability notes

With 9.0.1 Products

With 9.0.1m Products

About MicroStrategy, Inc. 1998-2010 MicroStrategy, Inc. All Rights Reserved.

Metadata Mobile Narrow cast Server Object Manager Office

SDK Tutorial Web and Web Universal Web Services

9.0.1 9.0.1 9.0.1 9.0.1

9.0.1m 9.0.1m 9.0.1m 9.0.1m

Certified and Supported Configurations

Recommended ODBC Driver

HP NeoView 2.3 HP NeoView 2.4 IBM DB2 UDB f or z/OS 8.1

IBM DB2 UDB f or z/OS 9.1

IBM DB2 UDB f or iSeries V5R4

IBM DB2 UDB f or i 6.1

Infobright 3.3.1 Infobright 3.4.2

Certif ied: WH Certif ied: WH Supported: MD, WH

Certif ied: WH Supported: MD

Certif ied: WH Supported: MD

Microsoft Access 2007

Microsoft Excel 2000

Supported: MD, WH, ST, NCS

Certif ied: MD, WH, ST, NCS

Certif ied: MD, WH, ST, NCS

Text Files Vertica 3.0.x Vertica 3.5.x Vertica 4.0.x

Supported: WH Supported: WH Certified: WH Certified: WH

Recommended ODBC Driver

IBM DB2 UDB f or z/OS 8.1

32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol

IBM DB2 UDB f or z/OS 9.1

32-bit MicroStrategy 6.0 ODBC Driver for DB2 Wire Protocol

Supported: WH Certif ied: WH Certif ied: WH Supported: MD, WH, ST

Certif ied: MD, WH, ST

Certif ied: WH Certif ied: WH Supported: MD, WH

Certif ied: WH Supported: MD

Certif ied: WH Supported: MD

Microsoft Excel 2000

Teradata V2R6.2.x Teradata V12 Teradata V13

Text Files Vertica 3.0.x Vertica 3.5.x Vertica 4.0.x

Red Hat or SUSE Linux

Recommended ODBC Driver

HP NeoView 2.3 HP NeoView 2.4 IBM DB2 UDB f or z/OS 8.1

Certif ied: WH Certif ied: WH Supported: MD, WH

Certif ied: MD, WH, ST

Certif ied: MD, WH, ST

Certif ied: WH Certif ied: WH Supported: MD, WH

Certif ied: WH Supported: MD

Certif ied: WH Supported: MD