EMPLOYEE MOTIVATION SURVEYDear Employee,

2009

As part of Tata Steels continuous efforts to build a great workplace with highly motivated employees, we need to gauge the motivational levels of our employees from time to time. We have engaged some students from Management Institutes to carry out an unbiased and impartial employee motivational survey. We must realize that building a positive, nurturing and productive workplace has to be an ongoing effort - an effort that involves everyone in the organization. This questionnaire covers various issues that are relevant to your association with Tata Steel, some of which require management intervention and some of which relate directly to your workgroup. We would like to use the inputs to develop action plans for increasing the motivational levels of our employees. Responses given by you in this questionnaire will be kept completely confidential. Please do not write your name anywhere in the questionnaire. I
THANK YOU FOR YOUR PARTICIPATION IN THIS SURVEY AND ONCE AGAIN URGE YOU TO BE COMPLETELY FRANK AND HONEST IN YOUR FEEDBACK.

REMEMBER,

YOUR OPINION COUNTS.

Best regards, General Manager Industrial Relations INSTRUCTIONS: Kindly tick any one of the six boxes besides the questions. E.g. your response should be 1 if you strongly agree with question and like wise. Please tick on the blank box if you dont know / cant say anything in response to a particular question. Please fill up you personal details (except name & P.No.) in the columns provided. 1 STRONGLY DISAGREE 2

DISAGREE

NEITHER AGREE NOR DISAGREE

AGREE

STRONGLY AGREE

DONT KNOW/CANT SAY

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PERSONAL DETAILS: Department: Section: Designation: Please Tick One: Supervisor: Worker: OVERALL SATISFACTION
1 5 2 3 4

Age: Gender: Length of Service:

I am satisfied working for Tata Steel.

COMPANY
1 1. I am satisfied with the rules ,regulation and policies of the Company2 5 2. I believe that my Company cares for its employees 1 2 5 3. I am proud to be an employee of Tata Steel 1 2 1 2 5 4. I like the overall work culture of Tata Steel 5 3 3 3 3 4 4 4 4

LEADERSHIP 1. My leader helps me bring out the best of my capabilities 5 1 2. My leader pays heed and gives due credit for my suggestions
3. My leader is fair and unbiased 1 2 2 2 2 3 3 3 3 4 4 4 4

4. I enjoy a healthy relationship with my superiors JOB

5 1 5 1 5

1. My job gives me the freedom to take decision in my area of responsibilities 5 1 2 2. Systems and procedures at Tata Steel helps me to be more productive in 3 5 my job 1 2 3 3. My job is challenging and it fulfills my aspirations 4. I am well equipped to perform the job well REWARD AND RECOGNITION
Page 3 of 6 5 1 5 1 15 15 5 2 3

4 4 4 4

2 2 2

3 3 3

4 4 4

1. The reward system is transparent and unbiased 2. Good work done by me & my team members is duly appreciated 3. I am satisfied with the different reward programs of the Company 4. Team rewards are administered / shared fairly amongst members 1 based on contribution 5 COMMUNICATION

1. There are two way communication fora available to effectively 5 share my views & ideas 1 2 3 2. The communication framework is deployed effectively at Tata Steel so 5 properly that all communication reaches each & every employee timely & 1 3 3. I am satisfied with the means of communication available (intranet, 2 5 1 2 3 notice boards, newsletters etc) to update me about the latest happenings 5 in the Company
1 4. There is effective communication at all levels of the organization 5 2 3

4 4 4 4 4

TEAMWORK
1 1 All my team members contribute actively towards accomplishment 2 5 of team goals 1 2 2 There is a feeling of camaraderie within my team 5 3 An environment of free sharing of knowledge & expertise exists1 2 within my team 5 4 I am satisfied with the level of cooperation between my department 2 1 and others departments 5 3 3 3 3 4 4 4 4

TRAINING AND DEVELOPMENT Regular Training & Development programs provide ample opportunities 5 for growth, diversification & multiskilling. 1 2 3 2 I believe that the training provided to me is adequate in terms of its 5 content, duration, mode, infrastructure etc. 3 Training & Development is aligned with the organic growth & upcoming 3 1 2 new technologies at Tata Steel 5 1 2 3 4 Training & Development system is fair & 5 unbiased
1 1 2 3 4 4 4 4

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PHYSICAL ENVIRONMENT
2 3 1 The environment at my work place is conducive to putting my 1 5 best efforts 1 2 I am satisfied with the amenities (like water points, canteen, toilets 2 etc.) 3 5 provided by the Company 1 2 3 3 4 4 4 4

Company cares for the safety & well being of employees

5 5

1 2 4 Adequate security measures are in place to prevent any external threat 3

SOCIAL ENVIRONMENT
1 2 1 I am satisfied with the facilities like education ,hospital and housing 5 provided by the Company 1 2 2 3 3 3 4 4 4 4

5 My Company provides necessary platform for social interactions 1

3 There is voluntary participation of employees in social service activities 5 4 Company encourages talent through various recreational programmes / 3 1 2 5 facilities JOB SECURITY AND ADVANCEMENT I feel that my job is secured at Tata Steel 5 1 2 Job rotation to increase expertise 5 1 3 My job changes and advancement match my aspirations 5 4 I see opportunities for my growth & advancement at Tata Steel 1
1 1 2 2 2 2 3 3 3 3

4 4 4 4

GOAL 1 I know the standards / targets to be achieved to enhance departmental performance

2 1 15 15 5 1 5 2 3 4 2 2 3 3 3 4 4 4

The mission / purpose of the Company makes my job feel important 2

3 I receive timely and proper feedback about my work 4 I know what is expected of me at my job IMPROVEMENT ORIENTATION

1 There is timely up gradation of technology to avoid obsolescence 5 1 2 3 2 Suggestions are readily accepted and implemented timely at Tata Steel 5 1 2 3 Tata Steel encourages & facilitates new / improved way of doing things 3 5 1 2 3 4 Employees at Tata Steel willingly participate in improvement activities
5

4 4 4 4

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COMPENSATION 1 I am adequately compensated for the efforts that I put in at work 5 2 3 2 My Company makes timely & regular payment of salary which 1 5 commensurate with the market rate 1 2 3 3 My Company fairly shares the gains with its employees 5 2 4 My compensation is duly safeguarded by the Company against 1 external 3 5 economic diversities GRIEVANCE REDRESSAL AND CONFLICT RESOLUTION
1 2 3 5 1 There are appropriate channels / fora to voice grievances at Tata Steel 1 2 My grievances are given importance and I can raise them fearlessly 2 at 3 5 Tata Steel 3 Grievances are acted upon timely & appropriate feedback is provided by 3 1 2 the management 5 1 2 3 5 4 Grievance redressal procedure is simple & understandable 1 2 3 5 In the last few years the conflicts that have taken place have been resolved 5 4 4 4 4 4 1 2 3 4 4 4 4

post redressal

BELIEF IN ACTION PLANNING I believe that the findings of this survey will be acted upon.
1 5 2 3 4

What is it that you like in Tata Steel?

What is it that you dont like in Tata Steel?

THANK YOU FOR YOUR TIME AND CONSIDERATION

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