Project Management

Total Property Solution Service Overview

India

www.dtz.com

DTZ A Global Overview

DTZs services are provided by an international team of over 10,000 people in 148 cities operating in 43 countries worldwide. DTZ is one of the worlds leading real estate advisory groups with a strong presence in Europe, Middle East and Africa, Asia Pacific region and the Americas. DTZ provides its clients an integrated services offering which includes professional services, transactional advisory and consulting and research. DTZs Indian operations are a wholly owned subsidiary of DTZ Holdings Plc which is listed on the London Stock Exchange. DTZ Holdings Plc. is the holding company for DTZ's UK and International equity interests & global operations with a turnover in excess of USD 1 billion.

Key Service Lines

Capital Markets
Strong position in the North and Central American Specialist in investment sales, portfolio disposals, note sales, debt and equity finance, asset management, real estate M&A activities

Residential
Specialises in high quality rentals, established homes and new home operations Investment, development, valuation and home search services

Consulting Corporate Finance

Corporate and financial advisory Debt funding & structuring Equity funding & structuring Accommodation and services outsourcing Corporate real estate strategy Management consultancy Urban renewal and development

Hospitality
Advisory, acquisition, disposal and asset management services on hotel assets located throughout Europe, Middle East & Africa (EMEA) Assistance in research into every aspect of location, operation, profitability and marketing

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Services in India
A single window service provider in India.

Corporate Finance
Market valuation Overseas listing advisory Project financing and capital restructuring

Buy/ Sell Advisory

Transaction structuring Negotiation Assistance in due diligence Deal closure

Project Management
Strategic Planning New build and office fit-out Technical Due Diligence Development Consultancy Programme Management Cost Consultancy

Investment Advisory
Market study Project feasibility Best usage strategy

Occupier Services
Tenant representation Location strategy Land and building Retail

Consulting & Research

Economic overview Real estate market overview City reports

Landlord Representation
Strategy development Market research & analysis Project marketing Negotiation and closure

Portfolio Management
Portfolio advisory & management Asset management Risk management

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This is not only the largest facility worldwide for McAfee, but has demonstrated that the International quality, we demand can be achieved in India. Congratulations to DTZ for making it happen. George Samenuk, CEO McAfee

DTZ provided full project management services to McAfee for the fitting out of 180,000 sq ft of office space in Embassy Golf Links, Bangalore

Fantastic news, and great work on this. Thanks for all your focus on this effort. Congratulations also to everyone who helped on this effort including Sadananda, Jeji, Jeff, Mike & Troy. This is a big mile-stone for the Bagmane site and our development and use of this property. Great work everyone. John Lucas Global Head Juniper of

Real

Estate,

I like to thank and praise your team for a well executed task of shutdown and connectivity to main UPS and back on line. It was well coordinated, detailed and executed on time. The job done under tremendous pressure from Hurricane team for minimum shutdown was also met. The total down time for the building servers and workstations were 3 hours and 20 min on a Sunday morning which is exemplary. Job Well done , Congrats !!

Tojo John Paramby Facilities Manager APAC, Juniper

DTZ provided to Juniper a complex & high intensity IT fitout against tight timelines for 120,000 sq ft office space at Bagmane IT Park Bangalore.
Project Management | Service Profile and Overview | India Page 4

DTZ Unique Commercial Value

DTZ firmly believe in integrating experts in transactions and build out / construction management to provide a single consultancy. This allows us to provide a customised service delivering real commercial value, which our clients can contractually and personally rely upon. Our only method of achieving new business is to continually deliver Guaranteed Results in this competitive environment.

DTZ has developed differentiation from its competitors in a number of areas, as follows: A MULTI NATIONAL COMPANY NOW IN INDIA The company has established its presence in the market by listing on London Stock Exchange (LSE) and becoming a Public Limited Company (Plc) in UK. The majority of the shares and subsequent control of the company are held by the Directors, all of whom are still full fee earners, thus continuing to provide the quality service upon which the company has established its reputation. In order to assist its international clients in setting up operations in India, DTZ started its operation in India in September 2004. Since then we have assisted many MNCs in their relocation. TOTAL SOLUTIONS One of the key advantages of working with DTZ is the in depth expertise we bring in aligning your property strategy with your business needs. There is a multinational team of experts on the DTZ India team specialising in all aspects of transactions, research and corporate occupier analysis consulting & project management.

LEADING EDGE TECHNOLOGY DTZ clients continually seek competitive edge through adoption of the latest available technology. While taking stringent steps to identify and avoid high risk solutions which cannot offer acceptable levels of reliability, applications and free seating.

INTERNATIONAL PRESENCE & EXPERIENCE DTZ is a truly International company headquartered in London. Additionally, DTZ personnel have provided services to clients in 140 cities operating in 45 countries worldwide. We are one-stop-shop for all your Real Estate Investment Strategies. Please visit us at www.dtz.com.

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Project Management (PM)

DTZs PM is an international, 100% vendor independent, Relocation & Project Management professional consulting , providing a Total Business Solution. Our integrated service range extends from Strategic Management Consultancy to Implementation Management, and includes technical Due diligence, Occupation Design, Construction, Procurement, Implementation & Relocation services. DTZ specialise in the analysis of occupational needs, the detailing and provision of solutions and the realisation of preferred physical and I.T. environments for major companies DTZs Project Management Group employs Specialist Project Managers skilled in base building reviews and monitoring, space audits, space planning, design management and construction management.

PM Service Offerings

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Approach and Methodology

DTZ has developed a phased approach for the management of relocation projects, which efficiently integrates the Building Envelope, I.T. & M&E Infrastructure, into a single and coherent definition, design and delivery process. DTZs service of Total Project Management is founded on the ability to review the whole business requirement, and provide project managers with a wider understanding of Clients needs than traditional specialist construction project management consultancies. This highly successful multi-phased project approach typically encompasses:

Phase 1 Project Definitions & Commercial Terms

Phase 2 Detailed Design & Procurement

Phase 3 Implementation

Phase 4 Post Live Support

For projects to be delivered within tight timescales, DTZ recommend that a complete project team be appointed. The professional project team should include:
Architect/ designer/Fitting out specialist For detailing and specifying work to the new
WORKING PARTIES
DIRECTOR BUSINESS I.T.

Typical Project Structure and Reporting Lines

STEERING COMMITTEE
REPRESENTATIVE REPRESENTATIVE REPRESENTATIVE REPRESENTATIVE

WORKING PARTIES

CHAIRMAN

PROJECT DIRECTOR

Cost consultant Cost planning and budget control

LANDLORDS

DTZ PROJECT DIRECTOR

FACILITIES

BUSINESS

BUSINESS

BUSINESS

premises

PROPERTY AGENT

LAWYERS

Electrical and mechanical engineers To define capacities and requirement for new environment
INTERIOR DESIG N - SPACE PLANNER I.C.T. CONSULTANT ARCHITECTS / FIT-OUT SPECIALIST LEAD CONSULTANT COST CONSULTANT (QS)

Information technology consultant To understand and integrate the upgraded systems into the new building

M ECHANICAL and ELECTRICAL ENGINEERS

STRUCTURAL ENG INEERS

HEALTH & SAFETY SUPERVISOR

DTZ believe that project success results from tight control from the outset based on close attention to the detail of the project, whilst never losing sight of the primary objectives of delivering the project on time, within budget and to the agreed quality.

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PROJECT PROGRAMME KEY MILESTONES DTZ have earned a reputation for delivering large scale and complex projects to the agreed specification on programme. With in-house expert groups in each of the major disciplines, DTZ have the expertise and experience to create detailed and accurate Project Programmes. In addition to the more traditional bar or GANTT chart, we have also developed pictorial formats allowing key milestones and inter-dependencies to be easily and clearly identified and illustrated.

DETAILED PROJECT BUDGET MODEL DTZ have the expertise to produce, with the Clients Project Team, a detailed and project budget at the projects inception. This detailed budget provides a cost model capable of evaluating alternative solutions. DTZs project budget model will allow each budget item to be fully tracked throughout the project life cycle. This format also affords the ability to allocate costs to the various divisions & groups concerned and predict cash-flow.

Project Programme Key Milestones

17/01 07/02 07/03 04/04 02/05 06/06 04/07 01/08 05/09 03/10 24/10

Budget Cost Model

C a te g o r y
1. H A R D W A R E
1 .1 N .T . S e r v e r s

D e s c r ip tio n

Ref

Q ty
17 2 2 2 8 2 1 #R EF!

P r ic e

Q u o te d E x te n d

T o ta l
2 1 ,2 8 8 .0 0

Budget
7 5 ,6 9 9 . 0 0

Voice Recording

User Requirements

SO

ITT

ITTR

Demo

ITTD

Manufacturing Lead Time

Inst & Test

Voice & Data Circuits

User Requirements & Survey

SO

Installation & Testing

1 .2 S e r v e r R a c k s 1 .6 T ib C o R a c k s

C o m p a q r a c k m o u n te d P r o L ia n t 2 5 0 0 R 6 /2 0 0 M 1 H P L 128M B EC C R A M S m a r t-2 a r r a y c o n tr o lle r /P C I 4 .3 G B h o t p lu g g a b le w id e -u ltr a S C S I h a r d r iv e 1 N e te llig e n t 4 /1 6 T R P C I I B M U T P /S T P a d a p to r D L T 1 5 /3 0 G B d r i v e

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4 2 U R a c k f o r R S /6 0 0 0 1 .7 O th e r S e r v e r s

2 2 0

0.00

0 .0 0 0 .0 0 1 1 ,5 0 6 . 0 0

Dealer Board Speaker System

User Requirements User Requirements User Requirements User Requirements

SO

ITT

ITTR

Demos & Evaluation Demos & Evaluation Demos & Evaluation

ITTD

Manufacturing Lead Time

Installation & Testing

C o m p a q r a c k m o u n te d P r o L ia n t 2 5 0 0 6 / 2 0 0 5 1 2 K M o d e l 1 (1 C P U & 1 2 8 K B ) 4 .3 G B p lu g g a b le H D D N e te llig e n t T o k e n R in g c a r d 1 .8 M a r k e t U s e r I B M 3 6 5 P C 6 5 8 9 1 0 U M o d e l 1 P 6 /2 0 0 2 .5 G B H d d 3 2 M B R A M I B M 3 2 M B n o n e p a r ity R A M (6 0 N s ) I B M T o k e n r in g c a r d G 7 0 m o n ito r I B M 3 3 0 P C P 1 6 6 2 .5 G B H d d 1 6 M B R A M I B M 1 6 M B n o n e p a r ity R A M I B M T o k e n r in g c a r d G 7 0 m o n ito r 1 .1 0 U p g r a d e s to E x is tin g P C s 30134U K 76H 0275 IB M T R P C I 6544403

0 0 0 #R E F! 10 10 10 10 48 48 48 #R E F! 35 30 5 13 13 24 4 4 4 4 4 4 20 20 20 20

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0 .0 0 0 .0 0 0 .0 0 #R E F! 3 3 1 ,9 8 6 .0 0

SO

ITT

ITTR

ITTD

Manufacturing Lead Time

Installation & Testing

Intercom Dealer Info System Dealing Systems Application

SO

ITT

ITTR

ITTD

Manufacturing Lead Time

Installation & Testing

1 ,4 2 2 .0 0 1 6 3 .0 0 1 7 1 .0 0 4 2 5 .0 0 1 ,4 2 2 .0 0 1 7 1 .0 0 4 2 5 .0 0

1 4 ,2 2 0 .0 0 1 ,6 3 0 .0 0 1 ,7 1 0 .0 0 4 ,2 5 0 .0 0 6 8 ,2 5 6 .0 0 0 .0 0 8 ,2 0 8 .0 0 #R E F! 9 , 1 5 0 .0 0 3 0 ,9 0 6 . 0 0

SO

ITT

ITTR

Demos & Evaluation

ITTD

Manufacturing Lead Time

Installation & Testing Installation & Testing

1 .1 1 A d d it io n a l S c r e e n s

IB M T R P C I 6544403

I B M 6 4 M B m e m o r y u p g r a d e fo r P C 3 3 0 I B M 3 .2 G B d r iv e fo r P C 3 3 0

92G 7324 O H D 032M

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E iz o F 5 6 1 7 " m o n ito r 1 .1 2 P r in t e r s

5 1 7 .0 0

6 ,7 2 1 .0 0 7 , 8 2 8 .0 0 3 ,0 0 0 .0 0

PABX Information Services Standalone Info Terminals

User Requirements

SO

ITT

ITTR

Manufacturing Lead Time

Installation & Testing

Installation & Testing Installation & Testing

1 .1 3 K e y b o a r d & m o u s e s w itc h

L e x m a rk R + 2 M B a d d iti o n a l R A M 2 M B fla s h R A M T o k e n r in g a d a p to r D D B S ta n d a r d fo n t D D B E x tr a fo n t

1 ,8 7 2 .0 0

7 ,4 8 8 .0 0

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W M S (S u p p lie d b y R e u te r s w ith A K 1 2 4 k e y b o a r d ) 1 .1 4 P a r a g o n E q u ip m e n t R e u te r D e a lin g o v e r C a t 5 c a b lin g

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17/01

07/02

07/03

07/04

02/05

06/06

04/07

01/08

05/09

03/10

24/10

HARDW ARE TOTAL 3. N ETW O R K

#R EF !

#R E F!

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CER Construction Cable Installation

Desk Installation Systems Live

In House Systems Training

S O = Sign Off I T T = Invitation to Tender

ITTR = Invitation to Tender Response ITTR = Invitation to Tender Decision

3 .2 E th e r n e t e q u i p m e n t I B M 1 6 p o r t s ta c k a b le h u b s (M a r k e tS h e e t s e r v e r b a c k b o n e ) 3 .3 L A N S e q m e n ta tio n S e g m e n tin g L A N i n to 3 r i n g s 8 2 2 4 -0 0 1

2 2 1 1

8 6 6 .0 0 4 3 3 .0 0 8 6 6 .0 0 6 0 ,0 0 0 .0 0 6 0 ,0 0 0 . 0 0 6 0 ,0 0 0 .0 0

0 .0 0

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What makes us Different?

Project Management | Service Profile and Overview | India

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Global / Asia-Pacific clients

India clients

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Contacts
We have pleasure in providing this Project Management overview and look forward to the opportunity to discuss your future needs. Should you have any queries or require further information please contact:

David Parsley Head of Project Management Services David.parsley@dtz.com +91 96322 03377

Jeji George Director jeji.george@dtz.com +91 98453 01796

Manish Motwani Director manish.motwani@dtz.com +91 98188 11943

Deben Moza Director deben.moza@dtz.com +91 98105 60393

Poovaya BM Associate Director poovaya.bm@dtz.com +91 99801 57348

Jeffrey M West Bsc (Est. Man.) MA Design FRICS Chartered Surveyor Head of Special Projects jeff.west@dtz.com +91 98459 96299

Copyright DTZ International Property Advisers Private Limited India

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Our offices in India

Delhi NCR # 804 Time Tower Mehrauli-Gurgaon Road Gurgaon 122 002 Tel +91 124 459 7500 Fax +91 124 459 7501

Mumbai # 103 Level 1 Platina G-Block Bandra Kurla Complex Bandra (East) Mumbai 400 098 Tel +91 22 4223 1600 Fax +91 22 4223 1601

Bengaluru Level 3 Featherlite Vista # 8 1st Main Road, Vasanthnagar Bengaluru 560 052 Tel +91 80 4123 1600 Fax +91 80 4151 6286

Chennai # 681 Regus Citi Centre Level 6, Chennai Citi Centre 10/11 Dr Radhakrishnan Salai Chennai 600 004 Tel +91 98459 96281

www.dtz.com
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