Leading An art of influencing people so that they can strive willingly and enthusiastically towards the accomplishment of group

goal A leaders role arises when the business (having its objective) and the people entering the business (having their personal aims) are taken along in such a manner that the business objectives as well as he personal objective are fulfilled. Sony Company has chosen participative leadership Style: rather than taking autocratic decisions, seeks to involve other people in the process, including subordinates, peers and superiors. Managers of the company lead subordinates to organize that their achievement is hidden in the accomplishment of companys goal like in sales department it is shown in the sales target for sales department. as performance of each departments of sales in explained by the contribution that it added in the overall target of the complete sales dept. Proper official communication approach is used in the official communication. This technique of face-to-face contact is frequently used inside departments and across the departments as well. The leaders of SONY are: Intelligent ambitious Honest to their work Flexible Charisma Have understanding of the business The best leader of SONY was MORITA after Moritas resignation; SONY seemed to have missed many opportunities. It was not successful in the flat-display televisions and computer market. It also failed in the cellular phone market. Eventually, the cell phone business of SONY was emerged with Ericsson Analysts also felt that SONY should sell the loss-making Aiwa Company and discontinue the Trinitron TV product line, which was making losses in spite of being a pioneer and a leading product during its initial years Late it progressed. Suggestions: The leadership style chosen by the company depicts the smooth running of the business. However, the low level workers need to be commanded properly and regularly. Controlling: Controlling is an inseparable managerial function and in built in the system of organization. %%%Diagram of control process Controlling is done at each and every step.

Sony has a reputation in market therefore, in order to sustain that position it has to control or make a proper floe of all the activities. Persecutory steps are taken to avoid any nonvalue added activity to take place. While any step is being implemented, constant check and balance in form of direct involvement of leader/manager help to control all tasks On the completion of a certain task, the actual output is compared with the requirement in order to determine/calculate any determine any deviation. Developing the production plans depending upon the sales and feedback of customers reduces wastage. Technology and innovation are also important factors if the growth of Sony, success in enhanced by being first in the market with innovative, value-added product. Suggestions: Sony is taking all measure accurately in controlling their business. All these have to made effective and more efficient to cope with the changing trends and competitive market. Executive summary Studying SONY through this project was all a new experience. The following are the main points: Although the business of SONY has flourished a lot but still they plan at every step, The HRM department contributes a lot towards the business by solving the problems of the entire workforce. Sony has definite number of employees, selected through proper tests to ensure right man of the right job. Sony has skilled leaders who delegate the tasks appropriately for the smooth running of the business. Along with all other tasks, the head controls every department effectively. Questionnaire Planning What is objective behind the formation of the company? How important is planning in company? Do managers set departmental goals? In what time limit are they accomplished? To what extend are the goals understood? Do manager encourage innovation? Do superiors help subordinates get the information they need to assist them in planning? Do managers look for alternatives and all aspects before making decision? Do mangers check plans periodically to see if they are still consistent with current situation? Do mangers have any back-up plans? Organizing Does the organizational structure reflect major areas?

Do mangers delegate authority to subordinates in accordance with result expected from them? Do mangers clarify 5th subordinates all the responsibilities with respect to their main objective? Do managers make sure that their subordinate managers properly delegate authority to their subordinates? Do managers consider their staffs advices and utilize them appropriately? Do mangers utilize their staff in effective and efficient manner? What is the structure of departments? Note: Do send us the organizational structure as well Staffing Do managers take full responsibility for the staffing of the department? Does company make it clear that every position in the department is open for the bestqualified individual? Do managers make sure that their subordinates are given opportunity to be trained for senior positions? Do managers utilize appropriate methods of training and developing their subordinates? Do managers effectively practice coaching of subordinates? Do managers appraise subordinates on the basis of performance? Leading Which leadership style is chosen? Do managers understand what motivates subordinates? Do managers lead subordinates to recognize that their achievement is hidden in the accomplishment of companys goals? Do managers use efficient and effective communication techniques? Do managers engage an appropriate amount of face-to-face contact? Do mangers make environment where junior people are encouraged to give suggestions in some areas? Controlling How effectively mangers tailor control technique & standards to reflect plans? Do mangers control techniques? Which ones? Do control technique promptly report to anticipate deviations from plans? Do managers develop& rely on objectives? How is wastage reduced? How is production controlled?