ChanSpy - Customization in FreePBX | FreePBX

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ChanSpy - Customization in FreePBX

Posted June 14th, 2007 by blakegrover (tadpole)

Hi, We are looking into listening in on conversations with our asterisk server and I have read that ChanSpy does just that. I enabled it on freePBX and I was able to cycle trough all the active calls by pressing * but I was having a difficult time trying to go to a specific call. We also needed a way to make it password protected. After doing some searching I found that if I put this in the extensions.conf file it should work.

exten => 555,1,Authenticate(1234) exten => 555,2,Read(SPYNUM,extension) exten => 555,3,ChanSpy(SIP/${SPYNUM},q)

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http://www.freepbx.org/forum/chanspy-customization-in-freepbx

but it wouldn't work and I think it had to do with freepbx already has ChanSpy integrated in the files. I found out that in the extensions_additional.conf there is the following to enable ChanSpy:

[app-chanspy] include => app-chanspy-custom exten => 555,1,Macro(user-callerid,) exten => 555,n,Answer exten => 555,n,Wait(1) exten => 555,n,ChanSpy() exten => 555,n,Hangup ; end of [app-chanspy]
I modified this section so it looks like this:

[app-chanspy] include => app-chanspy-custom exten => 555,1,Authenticate(1234) exten => 555,2,Read(SPYNUM,extension) exten => 555,3,ChanSpy(SIP/${SPYNUM},q) ;old code ;exten => ;exten => ;exten => ;exten => ;exten => 555,1,Macro(user-callerid,) 555,n,Answer 555,n,Wait(1) 555,n,ChanSpy() 555,n,Hangup

; end of [app-chanspy]
It works great, by dialing 555 it asks for a password and then it asks for the extension and then connects me to it if there is a call. This is exactly what we need, but I found out everytime I make a change in the freePBX system and reload the changes it erases my changes. I have tried to disable the ChanSpy in FreePbx and then stick this code in extensions.conf and extensions_custom.conf but it doesn't work at all it just gives me a 484 error on my phone. Is there any way I can get ti so when I reload the changes in freepbx it keeps my changes on the ChanSpy, or is there a new update that lets me add authentication and jump to a certain extension in ChanSpy in freePBX?

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Also one more question does anyone know how to disallow a certain extension(s) from ChanSpy. The CEO doesn't want anyone listening to his calls and with ChanSpy they would. Thanks Blake

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ChanSpy - Customization in FreePBX

(/forum/chanspy-customization-in-freepbx#comment-5682)
On June 14th, 2007 p_lindheimer (Developer) said:

blakegrover, you are right that chanspy and several others should have the option of being password protected. Please enter a ticket into our trac system against 2.3-branch to have this done. zapbarge would also fit in this category and there are probably a few others. you can also put in the request to make chanspy work with a specific extensions by appending the extension number after the feature code. I have done this and it works IIRC it was this (should probably check that the extension is a sip extension though)

exten exten exten exten exten

=> => => => =>

_555X.,1,Macro(user-callerid,) _555X.,n,Answer _555X.,n,Wait(1) _555X.,n,ChanSpy(SIP/${EXTEN:3}) _555X.,n,Hangup

So please put in the requests and we can try and see what we can do.

__________________

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Philippe Lindheimer - FreePBX Project Leader FreePBX Training Opportunities - Click Here (/open-telephony-training-seminar-0003) Get Official Paid Support - Click Here (/freepbx-official-paid-support)

ChanSpy - Customization in FreePBX

(/forum/chanspy-customization-in-freepbx#comment-5683)
On June 14th, 2007 blakegrover (tadpole) said:

p_lindheimer, Is there anyway I can stick it in a different config file in the meantime so I can use FreePBX and not have to worry about changing these lines of code everytime? I am going to try to implement groups on the ChanSpy so that it will only look at certain extensions and not having to change the config files everytime I want to update FreePBX settings would be nice. Thanks Blake

ChanSpy - Customization in FreePBX

(/forum/chanspy-customization-in-freepbx#comment-5684)
On June 14th, 2007 p_lindheimer (Developer) said:

you will have to modify the extensions.conf file and put an include before extensions_additional.conf and then define it in that file. That will take precedence over extensions_additional.conf. However, upgrading to a new version will overrite your extensions.conf file (although it is just one include statement). This is rectified in 2.3 (which is still svn/trunk): http://freepbx.org/trac/ticket/1997#comment:1
(http://freepbx.org/trac/ticket/1997#comment:1)

you can click on the link to the change to see how it was added.

__________________

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Philippe Lindheimer - FreePBX Project Leader FreePBX Training Opportunities - Click Here (/open-telephony-training-seminar-0003) Get Official Paid Support - Click Here (/freepbx-official-paid-support)

ChanSpy - Customization in FreePBX

(/forum/chanspy-customization-in-freepbx#comment-5685)
On June 14th, 2007 blakegrover (tadpole) said:

p_lindheimer, Thanks for your help Blake

ChanSpy - Customization in FreePBX

(/forum/chanspy-customization-in-freepbx#comment-5686)
On June 15th, 2007 blakegrover (tadpole) said:

I tried moving the block of code in a seperate config file (below) extensions_chanspy.conf

; ChanSpy configuration [chanspy] include => app-chanspy-custom ;exten => 555,1,Authenticate(1234) ;exten => 555,2,Read(SPYNUM,extension) ;exten => 555,3,ChanSpy(SIP/${SPYNUM},q) ;old code exten => 555,1,Macro(user-callerid,) exten => 555,n,Answer exten => 555,n,Wait(1) exten => 555,n,ChanSpy() exten => 555,n,Hangup ; end of [app-chanspy]
and then in the extensions.conf file I added an include before extensions_additional.conf.

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; ; ; ; ; ; ; ; ;

FreePBX Copyright (C) 2004 Coalescent Systems Inc (Canada) Copyright (C) 2006 Why Pay More 4 Less Pty Ltd (Australia) Released under the GNU GPL Licence version 2. dialparties.agi (http://www.sprackett.com/asterisk/ (http:// Asterisk::AGI (http://asterisk.gnuinter.net/ (http://asterisk. gsm (http://www.ibiblio.org/pub/Linux/utils/compress/!INDEX loligo sounds (http://www.loligo.com/asterisk/sounds/ (http: mpg123 (http://voip-info.org/wiki-Asterisk+config+musiconho

; include extensions contexts for chanspy #incluce extensions_chanspy.conf ; include extension contexts generated from AMP #include extensions_additional.conf ; Customizations to this dialplan should be made in extension ; See extensions_custom.conf.sample for an example #include extensions_custom.conf
I am having troubles trying to get SPYGROUP working with freepbx and ChanSpy. On the documentation for ChanSpy it says I can assign extensions to the SPYGROUP and then I will only be able to listen in on the extensions in the group. For eacmple below is the sample configuration to setup a spygroup for sales and for crm.

[crm-agents-site2] exten => _[1-6]XXX,1,SetVar(SPYGROUP=CRM) exten => _[1-6]XXX,2,Dial(IAX2/g2/${EXTEN},15,tTwW) [sales-agents-site2] exten => _[1-6]XXX,1,SetVar(SPYGROUP=SALES) exten => _[1-6]XXX,2,Dial(IAX2/g2/${EXTEN},15,tTwW) [app-chanspy-crm-agents] exten => _*53,1,SetVar(SPYGROUP=CRM) exten => _*53,2,ChanSpy(|g(CRM)q) [app-chanspy-sales-agents] exten => _*54,1,SetVar(SPYGROUP=SALES) exten => _*54,2,ChanSpy(|g(SALES)q)

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I would like to implement something like this in freepbx or at least modify the configuration files so it would be possible. Does anyone know if I could make these changes without losing my configuration each time I change something in freepbx?

ChanSpy - Customization in FreePBX

(/forum/chanspy-customization-in-freepbx#comment-5687)
On June 29th, 2007 erolfornoles (tadpole) said:

I've made a custom ChanSpy context:

[app-chanspy-custom] exten => 5555,1,Answer exten => 5555,2,Wait(1) exten => 5555,3,Goto(custom-app-enh-chanspy,s,1) exten => 5555,4,Hangup [custom-app-enh-chanspy] exten => s,1,BackGround(please-enter-the) exten => s,n,Read(SPYNUM|extension) exten => s,n,ChanSpy(SIP/${SPYNUM}|w)
Works okay, except when I enabled the User Login/Logoff feature codes. How do I ChanSpy a user that has logged into his or her phone via the *11 feature code without knowing his device number? Let's say User 4004 is logged into Device 2002. Instead of entering 2002, I would like to enter 4004 instead. Any leads on how to do this? Thanks![/code]

__________________ Erol M. Fornoles

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