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About the CEA The CEA is the European insurance and reinsurance federation. Through its 33 member bodies the national insurance associations the CEA represents all types of insurance and reinsurance undertakings, eg pan-European companies, monoliners, mutuals and SMEs. The CEA, which is based in Brussels, represents undertakings that account for around 95% of total European premium income. Insurance makes a major contribution to Europes economic growth and development. European insurers generate premium income of over 1 050bn, employ one million people and invest more than 6 800bn in the economy.
Contents
CEA member associations Executive summary I. Introduction II. Benefits of PMI for consumers III. Main types of PMI in the European Union III.1 Voluntary PMI models III.1.1 Additional (complementary and supplementary) PMI III.1.2 Duplicate (alternative) PMI III.1.3 Substitute PMI III.2 Mandatory PMI IV. Common characteristics of PMI IV.1 Legal framework IV.2 Individual and group contracts IV.3 Risk assessment and actuarial calculations IV.4 Premiums IV.5 Data management and protection IV.6 Improvement of health services V. Challenges and recommendations V.1 Challenges V.2 Recommendations 4 5 7 9 10 10 10 10 11 11 13 13 13 13 14 14 15 16 16 16
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Executive summary
Significant diversity exists in the private medical insurance (PMI) systems in the European Union (EU), but they can be divided into four categories:
The fourth category is mandatory, of which the only existing scheme in the EU is in the
Netherlands, where it can be sold jointly with supplementary PMI. The diversity of PMI schemes in the EU is the result of economic, historical, cultural and political factors that have led to the development of a variety of PMI models that follow their national public healthcare models. PMI coverage remains low in most EU member states, with the public sector continuing to be the main source of healthcare financing (77.5% in 2006). PMI offers the following benefits:
Consumers receive better access to healthcare and are offered better quality care as well
as a higher level of reimbursement than with public healthcare systems. Compared to public healthcare systems, PMI offers consumers more freedom of choice (eg, when treatment takes place, by which specialist and in which hospital or clinic). Private medical insurers manage risks more efficiently through the pooling of risks.
Despite their diversity, PMI schemes in the EU have numerous common characteristics: PMI is usually taken out on a voluntary basis according to the principles of contractual freedom; the products are tailored to the needs of the policyholder and/or the insured; and private medical insurers offer individual and group contracts. As opposed to the guaranteed access provided by social security systems/national healthcare systems, the premiums paid for PMI depend on what is covered in the contract. This is subject to risk assessment, which takes into account the information contained in the application (when applicable), relevant actuarial and accurate statistical data, and medical knowledge. When collecting and managing the insureds sensitive personal information, private medical insurers are subject to privacy and data protection rules as well as professional medical secrecy requirements. PMI also contributes to improving health services, both by encouraging the insured to make responsible choices and by encouraging healthcare providers to provide high quality and cost effective services. Challenges and recommendations: The significant increases in healthcare costs that are predicted threaten the sustainability of the EUs public healthcare systems. Costs are further expected to rise due to challenges such as ageing populations, medical innovation, the increasing use of new technologies in medicine and the impact of climate change on health.
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Insurers offering PMI can work together with the public sector to ensure that consumers continue to have access to good quality healthcare services that are adapted to their needs. In order to ensure that healthcare in the EU remains sustainable, the insurance sector needs strong political support. The CEAs recommendations therefore include:
Ensuring a level playing field between all stakeholders Introducing and encouraging prevention Promoting health education and information Mitigating the costs of medical innovation Improving the fight against fraud
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I. Introduction
What is private medical insurance? Private medical insurance (PMI) is designed to cover the costs of unexpected health-related events for individuals or groups. Private medical insurers pay benefits to the insured for the medical costs incurred as a result of an illness or an accident that are covered by the insurance policy. These reimbursements are made in exchange for the payment of premiums. By pooling risks, insurers share the risks of individuals among a large group of insured people. This risk-pooling lies at the core of insurance. The larger the number of independent, homogeneous exposures insured, the higher the likelihood that actual losses will be close to expected and budgeted losses. Estimating the probability of an insured event occurring, as well as its expected cost, is crucial for insurers. The regular and continuous collection of among other things statistical, medical and actuarial data, as well as information about the risks submitted (the applicants) is essential for technically sound risk assessment (underwriting). With limited funds, insurers have to determine carefully which risks they can accept and at what price. In a highly competitive market, insurers seek to insure as many people as possible at a fair and affordable price. Voluntary and mandatory PMI PMI can be either voluntary or mandatory, and a clear distinction must be made between the two:
Voluntary PMI is PMI in an EU member state that has no legislation compelling either
individuals or employers to take out PMI. People are free to choose whether or not they want this type of insurance and its coverage.
Mandatory PMI is PMI in an EU member state that has legislation requiring people to
take it out. PMI is, of course, only one of the products sold by private health insurers. Others include critical illness, disability or long-term care insurance. These products are not covered in this booklet because they are structured differently in each EU member state, depending on the features of the national healthcare systems and on national legal frameworks, and because they are subject to specific rules. The challenge of increased healthcare costs As highlighted in the European Commissions White Paper of October 2007, Together for Health: A Strategic Approach for the EU 20082013, the sustainability of the EUs public healthcare systems is under threat from an expected explosion in healthcare costs. This trend is likely to continue due to challenges such as ageing populations, medical innovation, the increasing use of new technologies in medicine and the impact of climate change on health (eg, heatwaves).
In 2008 total European healthcare expenditure represented 9% of GDP
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Healthcare expenditure has increased constantly over the last few years, as shown in Chart 1. Chart 1 | Healthcare expenditure in Europe 19992008 (m)
m 1 200 000 1 000 000 6% 5% 4% 3% 2% 1% 0% 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Healthcare expenditure*
*excluding capital investments Notes: Figures are for Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Portugal, Slovenia, Spain, Sweden, Switzerland and UK The growth slowdown in 2004 is mainly due to Germany, where a reform of the health insurance system notably led to a substantial reduction in physicians healthcare expenditure in the public system Source: National accounts except for Finland, Norway and Spain (OECD-Eurostat-WHO health accounts (SHA)) and Slovenia and UK (OECD data)
Healthcare expenditure
800 000 600 000 400 000 200 000 0 Real growth
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Real growth
Consumers
are free to choose their private medical insurer according to their needs, unlike a public healthcare system. Each PMI product is tailored, ie, it offers cover that is highly adapted to the needs of individual consumers. Through PMI, consumers can choose the healthcare providers they want, as well as the time and place of treatment (eg, hospital or private clinic). They have quicker access to healthcare (PMI reduces waiting lists) and receive better quality care. The sooner treatment is provided, the faster the patient recovers, reducing healthcare costs. PMI therefore offers a healthier outcome for the patient. PMI offers financial security to patients through a wider scope of reimbursement (eg, co-payments1 of public healthcare insurance schemes can be at least partially covered). PMI can insure against the costs of new and better medical treatments, as well as more efficient drugs. Private medical insurers operate in a competitive market, which results in lower medical costs and improved quality and efficiency of healthcare, to the advantage of all consumers. Private medical insurers aim for greater efficiency and quality through network management, patient mobility (PMI has, in most cases, pan-European cover within the frame of the EUs Third Non-life Directive) and cost control. PMI manages the risks of medical costs over time and between policyholders. New EU member states that are transforming their national healthcare systems (eg, Slovakia) use PMI as an element of their reform to ease the pressure on the public healthcare system.
Benefits paid
40 000 30 000 20 000 10 000 0 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 Benefits paid Real growth
Note: Figures are for Austria, Belgium, Croatia, Cyprus, Denmark, France, Germany, Italy, Malta, Netherlands, Portugal, Slovenia, Spain, Sweden, Switzerland and UK. The high increase in benefits paid in 2006 is due to reform of the Dutch healthcare system. Source: CEA 1 Co-payments are payments made by an individual who has private medical insurance, usually at the
Real growth
50 000
30%
Operating alongside public healthcare systems across the EU are a great variety of PMI schemes. Such diversity is the result of economic, historical, cultural and political factors. It is also directly linked to the growing gaps in consumers access to public healthcare systems, the coverage offered by those systems and the differences in regulation and private insurers business requirements (eg, supervision). PMI has four basic categories: the voluntary additional (complementary and supplementary), duplicate and substitute PMI models and mandatory PMI.
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Duplicate PMI provides quicker access to a wider choice of healthcare facilities for the insured, who remains entitled to full state-funded care. A duplicate scheme provides alternative options for accessing some of the types of healthcare that are already financed by the public system. Such a scheme is usually found in states where the insured wants the convenience of choosing the healthcare provider and the facility at which the care will be provided. Consumers choosing this kind of private insurance are not exempt from compulsory tax contributions towards state-funded care, and the policyholder usually pays twice (for, technically, double cover). The advantages of duplicate PMI These solutions improve the responsiveness of a health system to policymakers efforts to rationalise public health expenditure. Duplicate insurance reduces the pressure on public budgets, but depends on a persons willingness to pay. Policyholders choose to have privately funded healthcare, which frees up state-funded health services for others, while continuing to contribute to the state system through their taxes. This type of insurance can result in differences in access to care and cover depending on insurance status. III.1.3 Substitute PMI Substitute health insurance refers to PMI that replaces, or is a substitute for, publicly funded healthcare. Thus, the cover offered by the substitute PMI must at least equal the one offered by the public scheme. As the privately insured are not entitled to public funding for the relevant care, they must pay bills/invoices issued by healthcare providers directly and then claim reimbursement from their insurers under the terms of their policy. Substitute PMI is purchased by individuals who are excluded (voluntarily or by the definition of the system, ie when their income is above a certain ceiling) from participating totally or partially in the public healthcare system, as in Germany, Spain (civil servants) or Austria (the self-employed). In some states, such as Germany, private medical insurers have to build up ageing reserves. The insureds pay slightly more when they are young in order to pay slightly less when they get older. Such reserves, as well as any additional contributions, are not only a means of mitigating premium increases due to ageing but are also used to reduce premium increases once policyholders reach the age of 65. The advantages of substitute PMI With substitute PMI, the insureds are usually charged more for their medical treatment than the actual costs. The profits generated enable healthcare providers to invest in advanced technology for the diagnosis and treatment of all patients, including the vast majority of the publicly insured, and thus help to maintain high quality healthcare services in the entire healthcare system. For consumers, substitute PMI offers the choice of cover tailored to their needs, including benefits that are not provided by public schemes (in Germany, for instance, it includes treatment by a senior physician and private accommodation in hospitals, as well as free choice of physicians and hospitals).
The Dutch public-private healthcare system has been in place since 2006 and is the only example of a mandatory PMI scheme in the EU
The system is operated by PMI companies but is combined with such public guarantees as solidarity (risk solidarity and income solidarity, which are maintained), accessibility (access is guaranteed by the Health Insurance Act) and affordability (people pay both an income-related premium and a nominal or flat-rate premium). The PMI companies offer a standard package of basic healthcare cover. Beyond this, consumers can take out a supplementary PMI that is voluntary and adapted to their specific needs. In the basic mandatory public-private PMI, the absence of risk selection is made possible by a publicly-run pooling/risk equalisation scheme through which health insurers are compensated for various levels of health risks (partly ex ante, partly ex post) and for high-cost claimants (ex post). The risk equalisation scheme is financed by a special tax. Each health insurance company can set its own tariff for the basic mandatory health insurance, just as it can for the supplementary health insurance. However, as the scope of the basic health insurance is, in principle, the same for everyone, community (flat) rated premiums vary only slightly. Premium discounts up to a limit of 10% can only be offered through group contracts for employees or affinity groups. The supplementary health insurance packages differ substantially from very limited to broad cover, and the tariffs differ accordingly. The advantages of mandatory PMI The rules set by the Dutch government have resulted in intense competition between private medical insurers, which in turn has led to cost control, ie no premium increases. There is a level playing field between all private medical insurers. Insurers strive to offer good quality healthcare services at low premiums. Indeed, although making profits is allowed, competition for market share keeps any profits low. Dutch private medical insurers thus contribute to a sustainable healthcare system and satisfy a growing demand for healthcare services in a sector with historically rising costs that used to be almost entirely public.
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Any situation in which insurers are prohibited from correctly assessing applicants would bring into question the fundamental principles of insurance and could have the following consequences for insurers and their insureds:
an inappropriate rating of the applicant (ie, under-pricing); more frequent and more costly claims, adversely affecting the insurer who is unaware of adverse
the reality of the risks submitted; selection3 leading to higher premiums for all insureds, and possibly to the withdrawal from the market of the product(s) affected; higher claim costs detrimental to all insureds (a significant premium increase in order to offset an unexpectedly higher number of claims or larger claim amounts); and, financial losses and a loss of competitiveness in the market for the insurance company.
State intervention in a competitive market should be minimal. Unless the state offers compensation, it should not intervene in general insurance principles such as actuarial calculations of premiums, risk assessment and differentiation, product design, or the acceptance of policies.
IV.4 Premiums
Total gross written PMI premiums reached more than 96bn in 2008
The calculation of premiums in voluntary individual PMI is based on fundamental actuarial principles and is usually determined according to the scope of the cover as well as other criteria such as the age or the state of health of the insured at the time the contract is concluded. This calculation method aims to ensure that all members of a group of applicants presenting the same level of risk pay the same level of premiums, and that those premiums are sufficient to cover the claims arising from that group.
compared with previously), and/or those with higher-risk profiles may purchase more. The average risk in the market could therefore rise, and overall insurance coverage levels could fall. This adverse selection process would require average prices to increase further to cover the higher cost of provision for the remaining group of insureds. As a result, more lower-risk consumers may exit the market. 14 | CEA
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V.2 Recommendations
PMI products offered by private insurers could play an even more important role in ensuring that European public healthcare and welfare remain accessible, affordable and of adequate quality for future generations. To achieve good healthcare for all throughout the EU, healthcare systems, services and providers, as well as private medical insurers, will have to work in close cooperation and in an environment in which all operate on a level playing field to develop constructive, dynamic and interactive relationships with policyholders and consumers. The CEA therefore makes the following recommendations:
4 The impact of ageing on public expenditure: projections for the EU-25 Member States on pensions,
healthcare, long-term care, education and unemployment transfers (2004-1050), Special Report N1/2006, European Economy, 2006, EC Directorate General for Economic and Financial Affairs 5 The long-term sustainability of public finances in the EU, [SEC(2006)1247], p.5, Communication from the European Commission to the European Parliament and Council 16 | CEA
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Private medical insurance in the European Union is available on the CEAs website: www.cea.eu CEA aisbl Brussels, January 2011 All rights reserved Design: Corentin Pollet Private medical insurance in the European Union, January 2011 is subject to copyright with all rights reserved. Reproduction in part is permitted if the source reference Private medical insurance in the European Union, CEA, January 2011 is indicated. Courtesy copies are appreciated. Reproduction, distribution, transmission or sale of this publication as a whole is prohibited without the prior authorisation of the CEA. Although all the information used in this publication was taken carefully from reliable sources, the CEA does not accept any responsibility for the accuracy or the comprehensiveness of the information given. The information provided is for information purposes only and in no event shall the CEA be liable for any loss or damage arising from the use of this information.
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