RAVI GANGURDE Phone: 408-497-7519 (Mobile),408-835-4927 (Mobile), 408-973-8925, Email: sgangurde@aol.com , ravi_g2005@yahoo.

com Status: US Citizen PROFESSIONAL QUALIFICATION About 20 years of hands-on experience (with 14+ years of US Silicon Valley experience) in working on large size global projects in software development industry, advanced object oriented analysis and design, architecture, system analysis, software engineering, programming, database modeling, development and administration, LAN design and administration, and software development management in the areas of the high technology commercial enterprise wide software product development, Internet, Public Key Infrastructure (PKI), Wireless, Internet security / trust, Information Systems, and Operations Research (OR) in distributed, multithreaded, multi-tiered, client/server environments, on multiple Unix/Linux/Windows platforms and over IP / FDDI / LAN / ETHERNET networks. Full Systems Development Life Cycle (SDLC), CMM, Six Sigma, and ISO 9000 compliance experience. Customer focused. Combined advanced technical and business skills and applied them to the computer software development. Problem Solver. Hands-on Sr. IT Manager/ Sr. IT Program Manager/ Senior Software Development and Engineering Project Manager/ Sr. Technical IT Project Manager /Senior IT Infrastructure Engineering Project Manager/ Sr. Technical IT Project Manager . Strategic in Vision and Planning. Tactical in IT management, operations, and support. Leader in business planning, business process management, architecture, design, development, QA, load testing, performance tuning, deployment, release management, infrastructure, network engineering, storage, business continuity planning (BCP), Disaster Recovery (DR), high availability (HA), and production support of IT Systems in very large eCommerce, Banking / Financial Services, Networking, Internet, Wireless, and Petroleum Industries. Ensured on-time and within budget, on-scope completion of projects. Experineced in working on very large portfolios, programs and projects in very large top FORTUNE-500 companies. EDUCATION M.S. (Computer Information Systems, GPA 3.95) at University of Phoenix, San Jose Campus, CA, USA. Graduated in 2002.

M.S. (Computer Science) at University of Bridgeport, Bridgeport, CT, USA. (Incomplete)

B.S. (Engineering) with specialization in computers at Indian Institute of Technology

(IIT), Bombay, India. CERTIFICATIONS: 1. ITIL foundation course (ITSM)- Foundation certificate in IT Service ManagementCobIT 2. MS Project Professional and MS Project Server (Enterprise) 2003 Proficiency. AREAS OF EXPERTISE: Program Management / Business Modeling & Business Analysis / Business Process Management / Business Model Solutioning (BMS) / Business Process Re-Engineering (BPR)/ Business Architecture / Business Flow Analysis/ Requirement Analysis / Product Feature Set Enhancement /Solution Set Generation / Project Scope - Sizing -Work Estimation -UseCase Point analysis. - Function Point analysis, COCOMO, CoStar, etc / Resource Management/ Budget Accounting & Analysis / P&L Planning / Financial Analysis/ NAV / ROI / CAPEX / OPEX / Alignments with stakeholders and partners / Communications Planning / Trend Analysis / SWOT Analysis / Key Performance Indicators (KPI) metrics and analysis / SLA / RASCI / Communication Plan/ Defect Analysis / Fault Management / Risk Management / Mitigation Planning / Service Improvement Program Planning / Service Recovery / Flow Charts and System Software Engineering / Enterprise, Application, System Software, QA, Infrastructure, Network, Database and Operations Architecture / Design / SOA/ Change Management/ Development / QA Testing / Staging/ BETA/ UAT / Load Testing /Performance Monitoring, Optimization and Tunning (Pre-Production and Production environments) / Configuration / Production Deployment/ Cut Over / Implementation / Release Management / Support Infrastructure Deployment (strategic and tactical) Product/ Project Management (PDLC/PMLC/SDLC) / Capacity Management / Technology Planning / EnterpriseApplications-Systems-Infrastructure-Operations Architecture / Re-Engineering Incident Management / Escalations/ Notifications / Red Alerts /Triage/ War room support / Disaster Recovery / Business Continuity Plan/ Customer Advocacy (care) / SLA Management & Reporting / PMO Reporting / Setup and Management / Process Improvements - Re-engineering / Problem Management / Availability Management Team Building/ Leadership Customer Care / Relationship / Advocacy Service Level Management Training Configuration Management IT Service Continuity Management / People Management / Identifying and nurturing talent and fostering creativity /Motivation/ Communication Planning / Vendor Management Product Documentation, Project Documentation, User Help Documentation, Presentations /Whiteboard/ Classroom / Walk-thru / Seminars / Webinars / e-Learning/ Knowledge Enrichment (KE) / Knowledge Sharing (KS)/ Knowledge Transfer (KT).

LEADERSHIP, BUSINESS, AND ORGANIZATIONAL SKILLS 1. Excellent communication and management skills. Customer focused business interaction and business requirements analysis, creating use cases, value cases, SICOP, with inputs from stakeholders, customers, managers, and third parties in Joint Application Development (JAD) settings. Advocating buy-ins from potential stakeholders / customers. Formulation of business process logic, application framework, functional specifications, and Process Interlocks. Work with and Set & Manage Expectations and Priorities for cross functional teams (Sales, Marketing, Customer Advocacy / Care, Finance, Software & Hardware Product Licensing, Manufacturing, Distribution, Supply Chain, Purchasing, Procurement, Product Management, IT, Network Technology, R&D etc). Team Player. Resolves conflicts to win-win out comes. Good Management experience with People, Technology, Risks, workflows, and resources to achieve excellent results.

2. Liaison with Business and Technical groups. Close Coordination and communication with Executive Management, business process, product management , DBA, Infrastructure, Data Center, and SW Engineering groups. 3 Team leadership (60+ people) and Project Management (full systems development life cycle)experience for 20+ years. Process formulation and management. 4 Tracking issues raised by the customers, development teams, QA, and escalating them for appropriate resolution. 5 Project status monitoring, reporting, and coordination of efforts. 6 Extensive experience in Configuration and Change Management. 7 Extensive experience in estimating resource requirements, budgeting process, and developing ROI analysis models (NPV, ROI). Running a Program Management Office (PMO). 8 Experienced in planning and developing strategic global road maps for software products/ services based on global inputs from customers, stakeholders, and partners. 9 Risk Management and Mitigations. Deciding on trade-offs. 10 Software Development and management in multi-release, multi-developer, and multi-locations (on-site, off-shore), global multiple time zone environment. 11 Developing mathematical models depicting software functionality, and analyzing expected outcome / results. 12 Team building, participation, and mentoring. 13 Training/mentoring of team members, customers and clients. 14 Production support, CRM, and customer care, advocacy and support experience on 24X7 basis. 15 Coordination with partners, channels, vendors, and consultants. Working in Joint Application Development (JAD) Teams. 16 Excellent communication and management skills.

LEAD ARCHITECT, BUSINESS ANALYST AND SOFTWARE DESIGN SKILLS 1 Expert in Client -Server Architecture, ERP Architecture, Web Enterprise Architecture, Service Oriented Architecture (SOA), Software as a service (SAAS) - Cloud Computing (CC) Architecture. 2 Customer focused business interaction and business requirements analysis with inputs from customers and managers. Formulation of business process logic, and application framework. Formulation of Functional Requirements. 3 Experienced in preparation of technical-economical-operational feasibility and ROI analysis. 4 Preparation of Requirements Document and creation of detailed design specifications. Extensive experience in Business Systems Analysis in gathering Requirements from stakeholders, analysis and documentation. Analyzing Business Process Logic. Streamlining the Business flows. Business Process Re-engineering (BPR). Formulating the Business Process Framework into ERP (Oracle Enterprise Suite) and / or Legacy IT Systems. Analysis of business data requirement for reporting, research , analytics and presentation using designer (menus, forms, reports) and discovery tools. Extensive experience in Enterprise Systems Architecture (OOAD Techniques) developing Use Cases, Class Diagrams, State Diagrams, Activity Diagrams, and Sequence Diagrams, Design Patterns, SOA (Service Oriented Architecture), and usage of CASE tools like RequisitePro, Rational Unified Process (RUP), UML, SoDA, Rational Rose, Clarify, Purify, and Quantify. Extensive experience in Applications Architecture involving analysis, design and implementation of project requirements through interacting with Marketing Team/ Customer for Requirement Document (RD), Customer interaction, preparation of Internal and External Functional Specifications, User Interface (UI) and dialogues design, Use Cases, Design Patterns, MVC Framework, J2EE Framework (JSP, Servlets, JDBC, Beans, EJB),Struts, Object-Relation Modeling (ORM), design of Web Services (JMS, MMX, JAX,JTS-RUP, MDB, SOAP, Axis, ebXML, cXML), Service Oriented architecture (SOA), Software as a service (SAAS) - Cloud Computing.. Extensive experience in Data Modelling - Data Stewardship Process Design using Data Flow Diagrams (DFD), Data Modeling (E-R Diagrams), Normalization, schema (star, snowflake, and regular) design, Data (source from XML, Binary, C structures, to XML destination) Transformation / Integration, OLAP (ROLAP, MOLAP, HOLAP) Modeling, design of Cubes, Cross joining of Cubes, design of Data Marts, Data loading and extraction strategies, data mining strategies, data analysis, and reporting. Formulating the business data needs around Business Intelligence

Systems (Cognos, Micro Strategy, OBIEE, etc) and / or Legacy IT systems.

Extensive experience in Infrastructure / Networking/ Operational architecture. 3 (n) tier architecture design, network design, design of network topology, security, performance, high availability, BCP, and tactical deployment issues. Test Plan preparations, Mercury LoadRunner / WinRunner / QTP QA tests monitoring assigning the defect repairs to the development team, Monitoring load tests, Performance monitoring , analysis, and tuning (JVM, Oracle Database, PL SQL query optimization and tuning, Linux/Unix/ Windows memory, CPU and kernel parameters, Network traffic optimization ). Developing Fault analysis. Capacity planning and augmentation.

5 Worked with end users to ensure that design and development efforts are meeting the users' needs.-User Cases, User Stories. 6 System and Client-Server Programming for commercial system software products and network applications development. Developed seven commercial enterprise wide software products over past twelve years. 7 Quality Assurance. ISO 9000, Six Sigma, CMMi processes Compliance. 8 Debugging, testing and delivery of commercial enterprise wide software products. 9 Experience in preparing design documents, developer guidelines, user guides, and software product release documents. 10 Experience in planning and developing roadmaps for software products/ services. 11 Ability to make new technology to work for client company's advantage.

PROFESSIONAL TECHNICAL SUMMARY Information Systems, System Software Products, and Network Applications Development: PMLC, PDLC, PLCM, PLC: 20 + years SDLC: Waterfall, Iterative, Rapid Application Development (RAD) - 20 + Years. Business Analysis: Customer focused business interaction and business requirements analysis with inputs from customers and managers. Formulation of business process logic, and application framework. Experienced in preparation of Requirements Document (MRD, PRD, IRD, RD), technical-economical-operational feasibility, ROI analysis, and Functional Specifications- 20+ Years Methodologies: RUP, PMI, PMBoK, AIM, Agile, Six Sigma (DMAIC, DMADOV), JAD, UML, OOAD, Use Cases, XP, Scrum, GAP Analysis, ABC Analysis, SWOT Analysis, ITIL (IT Service management)

Processes: PMI, PMBoK, CMM, Six Sigma (DMAIC, DMADOV), ISO9000 Artifacts: Corporate Plan, Project Charter, SOW, NPV/ROI Analysis, Value Cases, Business cases, Use cases, Business Value Metrics, MRD, IRD, RD, RFP, Feature Set, Solution sets, Techno-Economic-Operational Feasibility Study Report, Functional Specifications, SOW, SLA, Feature Set, Deliverables and outcomes, Project Definition Report, Project Plan, WBS, PERT/ Critical Path Method Anlysis, Resource plan,Roles & Responsibility (RASCI), Budget, Risk assessment and mitigation plan, Cost Controls (Planned Value - PV, Earned Value - EV), UML, Detailed SW design, Design patterns, Logical diagrams, Process Flow charts, DFD, ERD, Logical and Physical Models, Test Plans, user guides, manuals, and security guidelines, Workflow, UAT plan, Change control order, Defect analysis and report, Project status presentation, Risk profile, Release documentations, Project closure document. C++/C/CORBA/Pro*C/ OCI/IPC/RPC/Sockets/Unix- 15 Yrs+ Oracle 11i/10.x, 9i/8i/8/7, P/L SQL, Shell Scripts- 15 Yrs + Network design, TCP/IP, topology, and network element configuration- 15 Yrs+ Wireless, SMPP (SMS), MMS, BREW, WAP, PPG, CDMA, GSM, ANSI 41, SS7, VOIP, Call Manager- 7 Yrs Security Systems: PKI, Cryptography, Encryption, Authentication, Kerbos, LDAP, SSO (Siteminder, Sun, Oracle, etc), ACL, RAS, ChannelSecure, SSL, IPSec, SOX, PCI Audits, IPS, IDS, DOS Filters, Proxy & Reverse Proxy, End Point / Firewall Log collection and analysis, Vulnerability Assessment and Management (AVA, BAVA, DAVA), NOC Incident management - 10 Years+

Enterprise Web / Web2.0 Technology: J2EE, JDBC / ODBC, IIS, BEA Web Logic, Web Logic Integration, iPlanet, Sun Java Web server, WebSphere, Oracle 9iAS, OC4J, BC4J, WebMethods, JBoss, MVC, Struts, Tiles, Tom Cat, Apache, Hibernate, Proxy, Turbine, JetSpeed, Velocity, JDK, JSP , Java Servlet API , JDBC, Enterprise Java Beans, JMS, MMX, JTS-RUP, JAAS, JAZN, Citrix, Filenet, SSO, OID, HTML, XML, WML, HDML, xHTML, VB Script, ActiveX, Install Shield, Web 2.0, Java Script, ASP, CGI, Perl - 8 Yrs+ XML, Web services, B2B: HTTP,HTTPS, XML,ebXML, cXML, XSD, SOAP, WSDL, Axis, JAX-RPC, COM, DOM, COM+, UDDI, SAX, XSL, XSLT, REST, Rosettanet MMS, PIP, RNIF, TIBCO MMX , EDI - 8 Yr + Enterprise/Web CMS: Interwoven, Documentum, SharePoint, Vignette, Teamsite, Afrensco, Sensenet, Knowledge Tree - 8 + Years Web UI Design: MS Front Page, Dream Weaver, Internet Explorer, FireFox, Safari, Flash, Flex, Photoshop, CSS, Wireframe, Story Board, etc. - 10 years. EAI: Oracle 10.x, 11i, WLI - 8 yrs + BI: Micro Strategy, Cognos, SAS, ProClarity,Business Objects, Oracle Business Intelligence -OBIEE, Siebel, Teradata, Informatica (ETL)- 10 years

XML, Web Services: XML, XSLT, SOAP, WSDL, Axis, Web Services (JMS, MMX, JAX, JTS-RUP, MDB, SOAP, ebXML) 8 + years. Windows Technology: Visual C++, ISAPI, MFC, OWL I/II, Win32 API, OLE-DB, ADO, RDO, RDS, COM, DOM, COM+, Visual Basic, Business Objects, ODBC, MS-SQL Server, ACCESS- 8 Yrs+ C#, Visual Studio .NET 3-(n)Tier Applications Technology: 3-(n)tier applications and application frameworks - 10 Yrs + Case Tools: Rational Unified Process - 8 Yrs + Meta Design- 4 Yrs + Designer2000/ERWIN- 15 Yrs + Operating Systems: Linux (Red Hat, SUSSE), Unix (Sun, HP, Compaq, SCO), AIX, Windows, VxWorks (RTOS),OS/400, MVC, Linux - 20+ years System/Kernel /Network Programming: TCP/IP, CORBA, Sockets, IPC, RPC, XML-RPC 20+ years Programming Languages: Java, C++, Visual C++, C#, C, Visual Basic, Pro*C, OCI, PL/SQL, and other languages.-15 +years Software: UML, OOAD, Java Servlets API, Java Server Pages (JSP), Java Beans, JDBC, J2EE, EJB, HTML, DHTML, XML, cXML, JavaScript, Perl, Apache, Web Logic, iPlanet, Sun Java web server, TCP/IP, Public Key Infrastructure (PKI), X.509 Digital Certificates, SSL v3, IPSEC VPN, OCI, PL/SQL, SQL*PLUS, NET*8, SQL*NET, Forms 6i/6/5/4.5/3, Reports 3/2/1, ODBC, SDK, MFC, ADO, OLE-DB, RDO, ASP, MS-SQL Server, ACCESS, VB Script, DB2, LINUX drivers, Tuxedo, and other software and databases. ERP / Databases: Oracle 11i, 10.x, 10g/9i/8i/8/7, MS - SQL Server, OLE-DB, Sybase Anywhere, DB2, and other databases. Data Warehouse: Schema Design (Star, Snowflakes and Regular), OLAP Cubes, Metadata, ETL, TOAD, SQL * LOADER- 10 + years Business Intelligence /OLAP: Business Objects, ProClarity, OBIEE Oracle BI Suite (Enterprise), Cognos, Microstrategy, SAS - 10+ years Networks: Cisco PIX Firewalls, Cisco Routers, Switches, CSS and BigIP (F5) Load Balancers, LAN/MAN/ WAN Systems, IEEE802 Standards, TCP/IP, Java NMS, SNMP, Big Brother, Network management systems /elements. HP-Open view, SAN systems. Platforms: Cisco UCS (B200s, B400s), SUN 4500/450/ 250/NETRA, Cisco UCS, HPProliant, IBM (Mainframe, Servers,Blades), eGenera Blades, HP servers/ Blades, HP 9000, DIGITAL ALPHA 4100/2100, Pentium, PRIME 3250, IBM, PDP 11. STORAGE: NAS, DAS, SAN, FAS ( Filers/ Storage arrays) -10 +years

Business Continuity Plan (BCP) / High Availability (HA) Systems: Tivoli, SNAP, RAID, Veritas Oracle Cluster Server, Quest Shareplex, AutoSys, NetBackup, Digital Decsafe, Qualix-Legato - 10 + years. Tools: MS-Project, MS Project Server (Enterprise), PlanView, STAMP, CREST, Propel, Kintana, ChangePoint, Clarity, NIKU, XPlanner, STAMP, EPIC, ARIS, Wanda, HP OVO, Introscope, PAC 2000, QuickArrow, Netmeeting, Webex, Cisco -Telepresence, Projity, Rational Rose, UML, RequisitePro, SoDA, JAD, J-Developer, Visual Cafe, JCreator, JBuilder, Kintana, Visio, SQLab Xpert, TOAD, ERWIN, Oracle Designer/Developer 2000, Oracle Enterprise Manager, Oracle Discover, NetScape LDAP, Chromite, Business Objects, ProClarity, SQL*LOADER, Informatica ETL Tools, Web Logic Integration (WLI), Mercury LoadRunner, Visual Studio, Workflow, Rosettanet, MS-FrontPage, MS Excel, MS PowerPoint, MS SharePoint, Webex, Cisco Telepresence, Team Fusion, NetScape Composer, Cold Fusion, ActiveX, Install Shield, Meta Design, Ant, Make files, CVS, SCCS, SourceSafe, Serena, Clarity, Clear Case, ClearQuest, Purify, Quantify, Clarify, Lint, JLint, Visio, Together, ArgoUML, Dia, and other CASE tools. MS-Power Point, Remedy, Lotus Notes, Jive Clearspace, Wiki, XPlanner, Confluence, JIRA, SocialText, Blojsom, eRoom, WordPress, Roller and other Web 2.0 tech., Lucene, IBM MQ Series and Oracle Workflow, Confluence, JIRA, Blogs, ScialText, Wikis, and other social media web 2.0 tools TRAINING (In-house, on-the-job, as a part of M.S. -CIS at Univ. of Phoenix, IIT Bombay, Indian Institute of Management, Oracle Education Worldwide, HP Education and other educational/ training institutes) Management: Communications, Effective Management, Project Management (including Course work for PMI PMP Certification), Risk Management, Financial Management & Accounting, Business Economics, Business Modeling, Strategic Planning & Budgeting, Corporate Planning, Organizational Behavior, Sales & Marketing, Brand Management, Legal Contracts, Supervisory Skills, Public Speaking. Functional: MIS, Executive Information System, Supply Chain Management, Customer Value Chain Management (CVCM), Financials, e-Business, B2B, B2C, CRM, ERP, eCommerce, Business Intelligence (BI), Security, Wireless Systems, Operations Research Technical: Software Engineering, Programming Management, Quality Management, Quality Assurance, Unix, Linux, Windows, C#, C++, C, Pro*C, Java, J2EE, WebLogic, WebSphere, Oracle Applications and Databases 11i, 10.x, 9i, 8i, 8, 7, Oracle Web Enabling Oracle 9iAS, Oracle Developer/Designer 2000, Data Warehouse, IEEE 802, LAN/MAN/WAN Network design, Telephony.

EXPERIENCE 08/2002- Till date: Consultancy Projects, CA. Information Systems, System Software Products, and Network Applications Development Roles: Senior IT Manager / Sr. IT SW Development Manager / Senior IT Engineering Manager / Senior IT Program Manager / Senior IT Project Manager (TECH) / Lead Architect / Sr Business Analyst Business Planning and Analysis, Business Process Management, Design, development, web enabling, and networking work on Enterprise web applications, CRM, Datawarehousing, and Business Intelligence (BI) involving very very large high traffic e-Commerce websites companies, wholesale merchant banking, Credit Risk management, global trading and retail trading for bank/financial companies. Golbal Data Center Migrations Programs (GDCP). Customer websites (vtext.com) with online ads, alerts, e-commerce, and streaming video, audio, text and picture (SMS and MMS) messaging, software licensing, and sales and marketing campaign support for a large wireless compnay and its US and global partners and B2B Manufacturing/Supplier and supply chain management information systems using cXML, J2EE. Projects involve developing Enterprise class UI and middle-tier applications servers and web search algorithms using Java, Servlets, JSP, MVC, Struts, Tiles, Apache, Proxy, JDBC / ODBC, J2EE, EJB, HTML,CSS, SOAP, Axis, ebXML, XML, Web servers, OCI, Pro*C, C++, C, PL/SQL, Perl, OLAP, LDAP, IBM MQ Series, Oracle Apps ( Order Management, Service Contracts, Sales, SCM, INV, GL, AR, AP, etc) Oracle (11i / 10g / 9i). Database Migrations. Data warehouses using Oracle on Unix and Linux operating systems. Developed server applications using Visual C++, COM, DCOM, COM+, SOAP, XML, UDDI, ODBC, Visual Basic, ASP, Business Objects, C# on Windows. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation. Articulated enterprise rules and developed them in PL/SQL as packages, stored procedures, functions, views, cursors and triggers using Designer 2000. Performance tunning, Enterprise Data warehouse (EDW)- design and implementation. Managed multiple various size global projects (team size - 5 -60+ persons)simultaneously at various stages in the lifecycle. Full Systems Development Life Cycle (SDLC) participation. Managed Program/Projects thru various SDLC gates / stages. Managed relationships with customer and other ASP partners. Prepared /Reviewed / approved RFI / RFP response. Carried out business analysis with the customer and ASP partners. Advocated buy-ins from various potential stakeholders/ partners/ channels / customers. Defined and implemented Program/Projects Governance policies, processes and

methodologies to be adopted, applied and or modified. Ensured ISO9000 / CMM / Six Sigma (DMAIC / DMADOV) / Agile / SICOP/ ITIL / PMI / PMBoK processes compliance and/ or clients Legacy processes compliance. Ensured SOX, PCI audits, and other security / IT audit requirement compliance. Prepared / Reviewed / Approved Requirements and functional specifications. Coordinated with Business Process, and SW engineering groups (onsite/ offshore/ near-shore). Developed SOW and SLA. Prepared the budget. Prepared detailed project report , WBS, and project plan. Identified deliverables and milestones. Prepared resource plan and staffing requirements. Worked with Department Managers / Resource Managers / HR Managers to get the project resources assigned /staffed. Prepared /Reviewed / Approved architecture, detailed software design, design patterns, DFDs, ERDs, Logical diagrams, Logical and Physical Models, Data Mapping, Data Transformation, Data Integration, Oracle Architectural Framework (OAF) compliance in consultation with Software Engineering, Architecture, Networks, and Database groups. Set up development environment. Encouraged usage of productivity tools to expedite development. Initiated unit tests, and integration tests processes for developers. Conducted work supervision, using work flow and SW configuration management (SCM) tools, and project review meetings. Initiated QA certification processes. Initiated Configuration and Change Control Management using version control. Prepared Change control orders, and modified project plans. Prepared capacity planning, interacted with Infrastructure groups for getting new hardware ordered, installed and configured in the datacenters. Monitored actual expenses over budgets and effected cost savings. Identified project slippages and taken corrective action. Carried out Project monitoring, Prepared Performance Metrics using MS Excel-macros / pivot tables / graphs. Project Status (PowerPoint, Excel, Intranet, Internet, Wiki, Dashboard, etc) preparation and presentations to the stakeholders. Prepared RAR-Risk Profile. Designed multi-tier network architecture, topology, and configuration of Cisco PIX Firewalls, Cisco Routers, Switches, Load Balancers, and other network elements, and deployed software products on the Internet web sites. Obtained approval of the customer for the content. Initiated release of deliverables thru lab / development, BETA/ UAT / staging, and Production Deployment / Cut Over processes. Provided support thru User Acceptance Tests (UAT) / BETA. Carried out Pre-Production Load / Stress tests and Performance Tuning so as to ensure that Production performance could remain within the acceptable limits and potential performance impact on the production environment due to new release will remain minimum.

Seek opportunities to improve the performance where ever possible. Performance improvement opportunities in JVM tuning, Garbage Collection (GC), Review of business logic implementation and changes / optimization of the work flows, Implementation of Design patterns, Session Management and Memory optimization for Session Beans, MDB, EJB, RMI, etc. Software Code Review, Code Re-factoring and Optimization, Oracle Database, SQL Query optimization and tuning, Stored Procedures optimization, Caching Database and Stored Procedures, Oracle Architectural Framework (OAF) compliance, Linux/Unix/ Windows memory, CPU and Kernel parameters, URL Granularity, etc. Worked closely with Release Management and carried out Production Deployments/ Cut Over on the Production Environments, and BCP backup / alternate site environments. Ensured that Release Management Processes are carried out before, during and after production deployments /cut over. Minimized risks thru careful planning and review of the deployment / cut over plans. Developed multiple commercial releases of software products, Enterprise IT Internet applications, e-Business Applications, eCommerce applications, Software Code, Database, and Data Warehouse and shipped them to the customer or installed them on the customers infrastructure or as a software-as-a-service (SAAS). Worked with customers on Production Deployment / Cut Over on the Internet websites, exigency, rollback , and (legacy system) phase out strategies. Prepared Support Plans. Organized and implemented support activities. Monitoring Post-Production load, Performance monitoring , analysis, and tuning (JVM tuning, Garbage Collection (GC), Review of business logic implementation and changes / optimization of the work flows, Load Balancing, Network traffic optimization ).

Developed service upgrades. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging. Production, installation, and customer support on 24X7 basis. Shipped commercial software releases to the customers and / or hosted them on SAAS cloud environment. Coordinated , Lead, Participated in Global Incident management and Business Continuity Plans (BCP) / High Availability Plans (HA) on 24x7 basis along with the Service Departments (NOC, Data Center, Infrastructure, DBA, SW Engineering, Network Engineering, Operations, PMO, Business, Customer Care, etc):-Red Alerts, Triage, Managing work-a-rounds, configuration changes, emergency patches, emergency network re-routing, emergency network firewall rule changes, War-room coordination and support, Disaster Recovery activities, escalations, Work towards service level restoration, prompt and periodic update status notifications to stakeholders and customer advocacy (care), SLA management, and Dry Runs in good times. Working closely with NOC, and Network Engineering Groups to identify

network problems, optimization, and deployment of new firewall rules, router configurations, and other network related activities. Updating the CMDB, strategic deployment plans, and re-deployment of tactical assets in service restoration, and in fail-over cases. Problem manager, identifying the root cause, development of the solutions and implementing them in the release cycles. Worked with Data Center - infrastructure build out Net New/ Virtualization/Refresh, IT applications and web services deployments / migration, Data Center /Office expansion, Data Center migration/ service Failovers, and Merger & Acquisition (M&A) related Data Center strategies and implementation. Worked on High Availability / BCP on Data Center Failovers of Databases, Portals, IT Applicationss, ERP, Web Services and Granular URLs. Developed requirements documents, design documents, users guides, maintenance documents, product / project documentation, and product /project release documents. User Help documentation. Conducted , coordinated , managed learning (whiteboard, classrooms, seminars, webinars, e-learning, etc) and Knowledge Transfer (KT) programs. Carried out work flow supervision, project planning and monitoring. Conducted project review meetings. Customer support. Full Product / Systems Development Life Cycle (PDLC, SDLC) participation. 08/2001-07/2002: University of Phoenix, MS. (Computer Information Systems). 03/2001-07/2001: Cylink Corporation, Santa Clara, CA. Project: NetAuthority PKI System Software Products and Network Applications Development Role: Project Leader Designed and developed software applications using Java, Perl, HTML, JavaScript, Pro*C, OCI, C++, Visual C++, Visual Basic, Business Objects, Win32 API, COM, DOM, COM+, XSLT, C, PL/SQL, SQL PLUS, TCP/IP, NET*8, OLAP, LDAP, Oracle, Public Key Infrastructure (PKI), Unix on Sun Solaris/Windows platforms. Design / Development Developed UI, and middle-tier server side application software, and DB APIs in Java, JDBC, C++, Visual C++, Visual Basic, Business Objects, ASP, C, Pro*C, OCI, PL/SQL, SQL*PLUS, SDK, Win32 API, Java Server Pages, Java beans, EJB, Servlets, JDBC, HTML, JavaScript, Perl, TCP/IP Sockets, IPC, Oracle 9i, NetScape LDAP, Chromite in multi-tier client / server environment for Private Key Backup on micro-devices, and

SCEP software modules, so as to make the product net deployable and open standards compliant. Developing server side applications using Visual C++, COM, DCOM, COM+, Business Objects, ODBC, MFC. Integration of PKI infrastructure with IPSEC VPN, and other products. Interfacing with BEA Tuxedo Oracle XA middleware client. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation. Articulated enterprise rules and developed them in PL/SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000. Data warehousedesign and implementation. Carried out system migration from Oracle 8 to 8i/9i. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging- ISO9000 Compliance. Released multiple commercial deliveries of products. 24x7 support. Developed requirements using, design documents, users guides, maintenance, and product release documents. Carried out project planning and monitoring. Conducted project review meetings. Participated in Full SDLC. 01/2000-03/2001: NetFront Communications Inc., Sunnyvale, CA. Project: Online Trust (Secure email /Web pages certification/Digital Signatures/Digital Certificates) System Software Products and Network Applications Development Role: Project Manager Designed and developed the Internet software products, and applications using Java, Pro*C / C / C++, OCI, PL/SQL, SQL PLUS, TCP/IP, NET*8, UML, OOAD, Java Servlets API, Java Server Pages (JSP), Java Beans, JDBC, J2EE, EJB, XML, HTML, ActiveX, Install Shield, JavaScript, Perl, Oracle (8i) 8.1.6/8.1.5, Java Web Servers, Public Key Infrastructure (PKI), Unix on Sun Solaris/NT platform. Design / Development Developed UI, and middle-tier application software in Java, C++, Visual C++, C, DB APIs in Pro*C, OCI, Java Servlets API, Java Beans, and internet web enabling databases in ORACLE (8i) 8.1.6/8.1.5 using Java Servlet API, JSP, Java Beans, HTML, JavaScript, Perl, XML, WML, HDML, xHTML, ASP, IE browser plug-in , ActiveX, Install Shield, Visual C++, ISAPI, Visual Basic, Business Objects, ODBC, JDBC/ODBC, J2EE, EJB, NetScape LDAP in multi-tier client / server environment. Java web servers: - IIS, Oracle 9iAS, Web Logic application server, iPlanet web server, Sun web server, Apache web server, SSL v3 client/server two-way authentication, on Sun Solaris and NT platforms. Developing Linux drivers to port security products. Interfacing security SDK in Visual C++ with Web Portal software. Interfacing PKI web services (Online Trust) with wireless (m-commerce) services providers. Designed multi-tier network architecture, topology, and configuration of Cisco PIX

Firewalls, Cisco Routers, Switches, BigIP Load Balancers, and other network elements, and deployed software products on the Internet web sites. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation. Articulated enterprise rules and developed them in PL/SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000. Data warehouse design and implementation. Developed service upgrades. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging. Released commercial delivery of products and deployed them on the Internet web sites. Maintained website, trouble shooting, and administered on 24X7 basis. Developed requirements, design documents, users guides, maintenance, and product release documents. Carried out project planning and monitoring. Conducted project review meetings. Participated in Full SDLC. 07/1999-01/2000: Group Ipex Inc, Cupertino, CA. Project: T4GL Migration/Internet Web Enabling Project Client: Reasoning Inc. Mountain View, CA. Role: Project Technical Leader / Sr. Analyst/ Sr. Architect Design / Development Designed and developed software applications in Java, C++, Visual C++, Visual Basic, Business Objects, C, SDK, Pro*C, OCI, PL/SQL, SQL PLUS, TCP/IP, NET*8, Oracle 8i( 8.1.5.0), Designer/Developer 2000,Developer Server, Unix on Sun Solaris/ NT platform. Developed middle-tier Management Information System applications software in Java, JDBC/ODBC, C++, Visual C++, C, Pro*C, OCI. Developed and internet web enabled database DB APIs in Oracle 8i (8.1.5.0) using Java Servlet API, JSP, Perl, HTML, JDBC. Designed forms architecture. Developed the client side FORMS6i /6/5, application APIs in C. Carried out design and development of forms / reports using FORMS 6i / 6/5 / REPORTS 3 in client/server environment and internet web enabling these Forms / Reports using Oracle Developer Server on Sun Solaris/NT platforms. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation. Articulated enterprise rules and developed them in PL/SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000. Data warehouse design and implementation. Developed service upgrades. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging. Released commercial delivery of products. 24X7 support. Developed requirements, design, users guides, maintenance, and product release documents. Carried out project planning and monitoring. Conducted project review meetings.

Participated in Full SDLC. 08/1996- 07/1999: Synacom Technology Inc., San Jose, CA. Projects: RoamFree Gateway, CloneSafe SAC, and ConeSafe SAM System Software Products and Network Applications Development Role: Project Manager Applications Development / Sr. Architect Design / Development Designed and developed software products RoamFree Gateway, CloneSafe SAC, and CloneSafe SAM to enable ANSI-41 gateway roaming, and secure authentication of mobile phone customers in order to secure usage of cellular phones, in multithreaded, distributed client /server environment, using Java, JDBC/ODBC, C++, RTOS, CORBA, Visual C++, Delphi, HTML, Perl, DB APIs in Pro*C, C, Sockets, IPC, shared memory cache over database layer, RPC, SQL*PLUS, PL/SQL, TCP/IP sockets, NET*8, NT, Unix, Oracle , Oracle Developer 2000(FORMS 4.5), on Sun, and Digital Alpha 4100 platforms. Performed database design, normalization, schema design (star, and regular schema) and development, database sizing, and database creation. Articulated enterprise rules and developed them in PL/SQL as packages, stored procedures, functions, cursors, views, and triggers using Designer 2000. Data warehouse design and implementation. Developed patch releases, and service upgrades. Developed design documentation, installation procedures, maintenance manuals, and user guides. Developed service upgrades. Carried out Test Case design, unit testing, integration testing, white box testing, regression testing and debugging- ISO9000 Compliance. Developed commercial releases of products and shipped to the customers. 24X7 support. Carried out project planning and monitoring. Conducted project review meetings. Participated in Full SDLC. 04/1996-05/1996: Operating System Simulation. University of Bridgeport, Bridgeport, CT, USA. Role: System Analyst Designed and developed Operating System Simulation Software in C++, using Object Oriented Analysis and Design, on Sun Sparc station and using Borland C++ on Windows 3.1 on Pentium platform. 11/1982-02/1996: Hindustan Petroleum Corporation Ltd., Bombay, India. (Formerly Exxon, HPCL is a large Global FORTUNE 500 company in India). Projects: Materials Management System/Maintenance System/System Migration/MIS. Role: IT Software Engineering and Development Manager /Project Manager / Lead Architect Design / Development / Deployment/ Operations

Designed and developed, Material Management System for HPCL's Bombay and Vizag refineries. Performed software development activities in multithreaded, distributed client /server environment, maintenance of various software packages developed in house for Corporate MIS, interaction with clients for changes, additions in existing MIS and implementing them. Developed Bank Reconciliation system. Migrated Oracle Business Application Software (Oracle 10.x)- Financials, Payroll, Fixed Assets, Sales, Stocks, Inventories. Designed and developed large LP/MILP Models and software for long-term infrastructure perspective planning, multi-modal supply planning, and scheduling needs of HPCL and India's Oil Industry resulting in substantial savings in transportation costs. Designed and developed EIS. Developed distributed invoicing, transportation, billing, and warehousing system. Designed and developed process simulation systems. Developed long-term corporate plans to upgrade corporate IS to handle higher transaction volumes, business growth, computersing manual business processes, and ensuring business continuity. Planned software projects for corporate Information Systems. Evaluated new software project proposals based on ROI, strategic importance, technology upgrades, improvements in the business processes. Conducted Corporate Information systems audits. Carried out business analysis. Prepared Requirements and functional specifications. Prepared solutions. Carried out techno-economic-operational feasibility studies. Coordinated with Business Process and functional groups. Prepared the budgets and set thru approval process. Prepared detailed project report and project plan. Identified deliverables and milestones. Prepared resource plan and staffing requirements. Developed architecture, and detailed software design. Set up development environment. Initiated unit tests, and integration tests processes for developers. Conducted work supervision, using work flow and other SW configuration management (SCM) tools, and project review meetings. Managed multi-group, multi-location teams. Supervised SW development staff, vendors and consultants. Initiated QA processes. Initiated Configuration and change control Management . Prepared Change control orders, and modified project plans. Monitored actual expenses over budgets and effected cost savings. Identified project slippages and taken corrective action. Carried out Project monitoring, Project status preparation and presentations. Prepared Project Risk Profiles. Obtained approvals of the user departments. Provided support thru User Acceptance Tests (UAT). Initiated multiple releases of deliverables thru lab, staging, and production deployment processes. Worked with IT Operations on deployment issues. Provided customer support and escalation of issues to appropriate level. Initiated issue tracking system. Carried out defect analysis report and taken corrective actions. Developed Patch releases, upgrades. Initiated ISO9000 compliance processes.

Developed design documentation, installation procedures, maintenance manuals, and user guides. Released enterprise wide commercial products. Provided Production/ Customer support on 24X7 basis. Carried out project planning and monitoring. Conducted project review meetings. Managed and participated in Full SDLC. Software: Oracle 10.x / 7, SQL*FORMS 3, SQL*PLUS, SQL*MENU, CASE Tools, Oracle Forms/ Report Writer, PL/SQL, TCP/IP, C, C++, OWL I/II, MFC, Pro*C, Unix (HP, SCO), Windows Platform: HP 9000s, Windows PCs, IBM Mainframe Projects: Development of LP/MILP Models / Executive Information System (EIS)/LAN Administrator /Corporate Planning / Engineering Simulation and Design Role: Deputy Manager (OR) / Project Manager / Senior Software Engineer / Senior System Analyst Design / Development Planned software projects for corporate MIS. Evaluated software project proposals. Designed and developed large LP/MILP Models and software for long-term infrastructure perspective planning, and operational supply chain needs of HPCL and Indian Oil Industry. Developed bank reconciliation system. Designed, and developed EIS on LAN. Developed detail documentation on design, installation procedures, maintenance manuals, and user guides. Designed and developed process simulation systems. Carried out project planning and monitoring. Conducted project review meetings. Managed and participated in Full SDLC. Software: TEMPO/GAMMA, SCICONIC/MGG, Oracle 7/6, SQL*FORMS, SQL*MENU, Oracle Report Writer, C, C++, CORBA, Pro*C, PL/SQL, Unix, FoxPro, dBase IV, C, DOS, Novel Netware 2.1, HISIM, PROSIM, VMS. Platform: HP-9000, AS/400, PC's, PDP-11, IBM Mainframe. PUBLICATIONS Publications/ Research Papers / Presentations: "E-Payment System for Mobile-Business Initiative", M. S. Thesis, University of Phoenix, 2002. Presented a Technical Research Paper 'Refinery Location / Distribution LP Model ' at XXVI Annual convention of Operational Research Society of India. The abstract of this paper had been published in OPSEARCH, Quarterly Journal of Operational Research Society of India, March 1994. MEMBERSHIP Member Project Management Institute (PMI). Member PMI Program management Office (PMO) Group

Member PMI E-Commerce Group Member PMI -Silicon Valley Chapter Independent Oracle Users Group (IOUG) Optimal SAP Consultant's Corner