Resume

Personal Details Name Address : :

Aaliya Rafiuddin Sayyad Padmavati Apartment Flat No C/301 Indrayani Nagar, Bhosari Pune
9226222696 31st July 1982 Married English, Hindi and Marathi

Contact No. Date of Birth Marital Status

: : :

Languages Known :

Work Experience

1.

Company Profile:

Working with Tata Communications Ltd. as Executive-Billing at Pune office. TCL (Tata Communications Ltd) member of the $62.5 billion Tata Group, is a leading global provider of a new world of communications. The emerging markets communications leader leverages its advanced solutions capabilities and domain expertise across its global and panIndia network to deliver managed solutions to multi-national and Indian enterprises, service providers and Indian consumers. (Jul 2008 Till Date) Roles & Responsibilities : Executive-Billing

Verification of Order documents

Processing Customer order form Generation of recurring & non recurring invoices. Approval of non recurring invoices Generation of credit note & Approval. Amendments for Rate revision, Upgradation, Downgradation of services Handing Billing related issues. Co ordination with pre billing team for various documents Daily MIS report

2.

Company Profile:

Worked with WNSGS Pvt. Ltd as a Sr. Customer Service Associate at Pune Centre. WNSGS is renowned name in the BPO Industry. According to NASSCOM results is a No.2 Business Processing Outsourcing Co. Earlier was wholly owned subsidiary of British Airways (Apr 2005 Jul 2008) Roles & Responsibilities : Senior Customer Service associate for Accounts Payable Process

Processing of different types of invoices like Purchases Orders,

Non Purchase orders, Debit Note, Credit Note invoices. Allocation of work and responsibilities to team members. Co-coordinating with client for new vendor creation and updating. Critical Vendor invoice Processing. Quality checking of the processed documents. Unblocking the invoices which are blocked for payment. Analysis of problematic invoices and taking rectification measures. Monthly Price Variance Analysis Monthly Open Item Analysis Monthly Ageing and Vat Analysis. Inbound & Outbound Query mails handling.

Achievements: Had been a part of transition team for a UK Process. Worked in knowledge transfer process Made Detailed Procedure Manual (DPM) for the easy transition of work including Flow charts. Received Leadership Award Received Xtra Mile Award ( Certificate of Excellence ) Received Performance Excellence Award for Quality work Training Courses attended at WNSGS Pvt. Ltd Effective Communication Skills Presentation Skills

Education

1. University of Pune Master of Commerce

Financial Accounting Business Administration

2005

2. University of Pune Bachelor of Commerce Financial Accounting

2003

Cost Accounting 2000 1998

3. Maharashtra State Board for Higher Secondary Education 4. Maharashtra State Board for Secondary Higher Secondary Education

Skills Computer Skills MS Excel MS Word Power Point SAP Typing Speed of 30 w.p.m.

Hobbies / Interests Aim Music Reading

To work with best knowledge and capabilities towards achievement of organisational goals.

Strength

I am goal oriented, believe in teamwork, hard worker, sincere, good at interpersonal relationships. Ready to prove myself if right opportunity is provided.

Aaliya R Sayyad