Académique Documents
Professionnel Documents
Culture Documents
C o Ed rpo iti ra on te
learning
Fall 2011 Schedule of Classes
QuickBooks Page 3 Tax Preparers Exam Prep Course Page 3 Transition to Office 2010 Page 4 Getting to Know SharePoint Page 4 Healing Touch Page 5 Intro to Green Building & Remodeling Page 5 Online Courses Page 6 Travel & Tourism Page 7
www.lc.edu/ccl
5800 Godfrey Road Godfrey, Illinois 620352466 Permit No. 18 Godfrey, IL NonProfit Organization U.S. Postage
PAID
Table of Contents
Business Skills for the Workplace ..3 QuickBooks ...................................3 Technology Training .......................4 Safety & Healthcare .......................5 Green Building ...............................5 Online Training ........................ 6 & 7
Register
Call the main campus Enrollment Center at 618.468.7000 (8am4:30pm MonFri), the N.O. Nelson Campus at 618.656.8800, or any Community Education Center (9am5pm Mon Thurs, 9am2pm Fri). Payment must be made by credit card.
By phone.
Welcome
In person.
Godfrey IL 62035
N.O. Nelson Campus, Edwardsville 600 Troy Road | Edwardsville, IL 62025 (618) 656.8800 TriCounty Center, Jerseyville 100 Lincoln, Route 16 | Jerseyville, IL 62052 (618) 498.6500 Macoupin County Center, Carlinville 18400 Shipman Road | Carlinville, IL 62626 (217) 854.5400
You may notice this catalog seems lighter than the last one. That is because it is focused on the professional, corporate and workplace programs we offer that can increase your business skills and effectiveness, enhance your supervisory or management techniques, or help you be safer on the job. We did this in response to feedback from some of you at the firms and organizations in our district who expressed difficulty at finding the business education and training among all the pages of fun, swim and artistic learning experiences also included in the previous catalogs. Dont worry we have not dropped the fun courses. Here at Corporate & Community Learning, we still have a complete array of personal enrichment classes and workshops to stay healthy, have fun, and try new hobbies or lifestyle experiences. These courses still include something for everyone, regardless of age. Now, however, they are in a separate catalog mailed to households. And, if you would also like to see them, you can find an online, searchable version at the bottom of our webpage at www.lc.edu/ccl. Click on the catalog view that is titled Community Learning. We hope that by offering two separate catalogs, we can help each of you more quickly and easily find exactly what you are looking for. Your thoughts about this are very welcome and we look forward to reading your comments on Facebook!
Kathy Willis
Director Corporate & Community Learning
Pictured, front row from left: Dawn Zedolek, Kathy Willis, Jenn Ciavarella, Amy Kozlowski, Debbie Creal, Becky Moore, Cassee Lexow, Katie Haas Back row from left: Don Hill, Tom Monroe, Terry Lane
Mission Statement
To empower people by raising aspirations and fostering achievement through dynamic, compassionate, and responsible learning experiences.
Lewis and Clark Community College insures equal opportunities are offered in the admission, education, and employment of individuals regardless of sex, race, ethnicity, color, creed or religion, national origin, disability, age, marital status, military status, sexual orientation, and other protected categories. Any inquiries concerning the application of the Title VII of the Civil Rights Act, Title IX of the Education Amendments, Section 504 of the Rehabilitation Act, the Americans with Disabilities Act, the Age Discrimination Act, and the Illinois Human Rights Act may be made to: Gary Ayres, Vice President of Administration, Erickson Hall, Room 103, Lewis and Clark Community College, Godfrey, IL 62035, or 618.468.3000.
www.facebook.com/lewisandclarkCCL
www.lc.edu/ccl
(618) 468.5777
Excellence in Supervision
Working in Teams
The number one reason employees leave isnt higher pay it is poor management. Excellent first line supervisory skills are a valuable asset and this course can enhance them.
CEPD427N1 $79 Wed Oct 26 14PM N.O. Nelson Campus, Edwardsville, N4 119
Whether you lead a team or collaborate within one, effective work habits can make the difference between poor or productive outcomes. Learn the skills to ignite performance improvement across the breadth of your work group.
CEPD428N1 $79 Thu Oct 6 14PM N.O. Nelson Campus, Edwardsville, N4 119
Kathy Willis
Kathy Willis
Kathy Willis
Do your employees fail to live up to your expectations? Does your team seem to drift? Could your own inability to set clear and achievable goals be to blame? This foundational course gets to the basics of defining and deploying management objectives.
CEPD426N1 $79 Tue Nov 22 14PM N.O. Nelson Campus, Edwardsville, N4 119
The average poor hiring decision costs an American business $52,800. This full day behaviorbased interviewing course teaches participants how to interview for the behaviors, knowledge, and motivations that are needed to be successful in a job. It is designed for situations where only one or two interviewers are needed for each selection decision. You will learn: the implications of a poor hiring decision, how competencies define the requirements of a job, how specific job competencies are the basis of focused interview questions, how to gather and evaluate complete examples of an applicants past behavior related to the jobs competencies, how to conduct interviews in a way that makes a positive impression on the applicant; techniques to interview for motivational fit, and how to avoid legally inappropriate questioning.
CEPD409N1 $129 Fri Sep 30 8:30AM3PM N.O. Nelson Campus, Edwardsville, N4 119
Finding funding for the projects that your company or nonprofit organization sponsors can seem like an overwhelming task. In this 4 hour class, Lewis and Clark Community Colleges Grant Specialist Dr. George Banziger will walk you through the process of finding grants and applying for them, with special attention on how to search for organizations that will support your cause.
CEPD531N60 $95 Wed Sep 14 59PM N.O. Nelson Campus, Edwardsville, N4 119
Kathy Willis
George Banziger
The SHRM Essentials of HR Management is an introductory course offering a comprehensive overview of the human resource function. The course covers todays most vital and timely topics, including employment law, selecting qualified employees, compensation, orientation and training, and the employee performance process. Offered in partnership with the Society of Human Resources Management (SHRM), this twoday course is specifically designed to challenge you and provide the skills you need to confidently face todays complex HR situations and compliance issues within your organization. You will participate in interactive case study activities designed for you to practice reallife HR situations in a nonthreatening atmosphere. Participants may earn a Certificate of Completion and have the opportunity to earn 1.5 continuing education units (CEUs) for successfully completing the course.
CEPD514N1 $395 Thu Sep 829 14PM N.O. Nelson Campus, Edwardsville, N4 119
Rebecca Clark
Tom Monroe
QuickBooks
Introduction to QuickBooks
In this oneday, handson workshop youll learn the basics of QuickBooks including setting up and getting around as well as working with customers and vendor centers. Get answers to your QuickBooks software questions from an accounting professional with experience working with small businesses. No experience necessary.
CEPD109N1 $189 Tue Oct 4 8:30AM4:30PM N.O. Nelson Campus, Edwardsville, N4 121
Get just what you need in this twohour hands on QuickBooks session from an accounting professional with experience working with small businesses. Learn about the customer and vendor centers, how to use bill pay, check writing, invoicing and sales receipts, progress, invoicing and estimating.
CEPD129N60 $49 Mon Sep 19 6:308:30PM N.O. Nelson Campus, Edwardsville, N4 121
Payroll in QuickBooks
Get just what you need in this twohour hands on QuickBooks session from an accounting professional with experience working with small businesses. Understand your financial statements, how to analyze your financial data, customize forms in QuickBooks and write letters.
CEPD149N60 $49 Mon Sep 26 6:308:30PM N.O. Nelson Campus, Edwardsville, N4 121
Get just what you need in this twohour hands on QuickBooks session from an accounting professional with experience working with small businesses. Learn how to properly set up payroll and how to use time tracking in QuickBooks. Learn more about the payroll options available.
CEPD139N60 $49 Mon Oct 10 6:308:30PM N.O. Nelson Campus, Edwardsville, N4 121
Linda Kuhlmann
Linda Kuhlmann
Linda Kuhlmann
Linda Kuhlmann
Get just what you need in this twohour hands on QuickBooks session from an accounting professional with experience working with small businesses. Learn how to get started with QuickBooks, set up a sample company in QuickBooks, navigate in QuickBooks, and learn common business terms used by QuickBooks. No experience necessary.
CEPD119N60 $49 Mon Sep 12 6:308:30PM N.O. Nelson Campus, Edwardsville, N4 121
Get just what you need in this twohour hands on QuickBooks session from an accounting professional with experience working with small businesses. Get an overview of inventory in QuickBooks; practice filling out a purchase order for inventory items; learn how to track the receipt of the inventory and adjust inventory manually, how to create, build, edit inventory assemblies; set up and use units of measure (finished goods). For QuickBooks: Premier or higher.
CEPD159N60 $49 Mon Oct 17 6:308:30PM N.O. Nelson Campus, Edwardsville, N4 121
Linda Kuhlmann
Linda Kuhlmann
Susan Young
NEW beginning January 2012! For the first time ever, we will offer the #1 PHR/SPHR Certification Prep Tool in the world: The 2012 SHRM Learning System. Call 618.468.5710 or 5701 for more information.
Corporate & Community Learning Its What You Know.
Technology Training
Transition from Microsoft Office 2003 to 2010
CEPD10101 CEPD10101 Fri Tue Sep 9 Oct 11 Godfrey Godfrey 8:30AM12:30PM 8:30AM12:30PM
$79
A NOTE ABOUT: Software Versions (2003 to 2007 or 2010) Office 2007 and 2010 are very similar for the major applications. If you use 2010, you could take our Beginning and intermediate levels of 2007 or 2010. If you are taking an advanced level course, you should take the class in the version you are using. If you are an experienced user who needs an overview of the changes, our half day Transition from Office 2003 to 2010 is the course for you.
Beginning Courses: These classes are for new users to the software package or selftaught users. Getting to Know SharePoint
CEPD170N1 CEPD17001 CEPD170N2 CEPD17002 CEPD170N3 CEPD17003 CEPD170N4 Fri Wed Fri Wed Fri Wed Fri Sep 9 Sep 21 Oct 7 Oct 19 Nov 4 Nov 16 Dec 2 Edwardsville Godfrey Edwardsville Godfrey Edwardsville Godfrey Edwardsville
$59
25PM 811AM 25PM 811AM 25PM 811AM 25PM
$239
Edwardsville 8:30AM4:30PM
$239
Godfrey 8:30AM4:30PM
Intermediate Courses: The prerequisite is the beginning course or equivalent knowledge. Intermediate Excel 2007 $149
Jerseyville Edwardsville 8:30AM4:30PM 8:30AM4:30PM CEPD203J1 CEPD203N1 Wed Thu Oct 19 Nov 3
$149
Edwardsville Carlinville Jerseyville 8:30AM4:30PM 8:30AM4:30PM 8:30AM4:30PM
$149
Godfrey 8:30AM4:30PM
$149
Godfrey 8:30AM4:30PM
$239
8:30AM4:30PM
$149
Carlinville 8:30AM4:30PM
$149
Jerseyville Carlinville 8:30AM4:30PM 8:30AM4:30PM
$149
Godfrey 8:30AM4:30PM
$149
8:30AM4:30PM 8:30AM4:30PM
$149
Godfrey 8:30AM4:30PM
$149
8:30AM4:30PM
Solution Series: Prerequisite for these courses is the beginning course or equivalent knowledge. Access 2007 Queries
CEPD215N1 Mon Nov 28
Advanced Courses: Prerequisite is the Intermediate course or equivalent knowledge. These courses are for the experienced every day user. Be sure to take the advanced level courses in the version you have. Advanced Excel 2007
CEPD303N1 Tue Dec 6
$149
Edwardsville 9:00AM4:30PM
$149
Godfrey 9:00AM4:30PM
$79
Carlinville 8:30AM12:30PM
$149
Edwardsville 8:30AM4:30PM
$79
Godfrey 8:30AM12:30PM
$149
Godfrey 8:30AM4:30PM
$79
8:30AM12:30PM
$149
8:30AM4:30PM 8:30AM4:30PM
$79
8:30AM12:30PM
$149
8:30AM4:30PM
$79
Jerseyville 8:30AM12:30PM
$149
Edwardsville 8:30AM4:30PM
$79
Godfrey 8:30AM12:30PM
$149
Godfrey 8:30AM4:30PM
$79
8:30AM12:30PM
Edwardsville
$79
8:30AM12:30PM
Godfrey
$79
8:30AM12:30PM
$79
8:30AM12:30PM
Safety
Flagger Highway Work Zone Safety
This course will focus on a review of the standards established by the National Safety Council and the Manual of Uniform Traffic Control Devices (MUTCD). Emphasis is placed on individual flagger requirements regarding atrisk worker training and responsibilities. Topics of discussion include, but are not limited to, advance warning areas, transition areas, activity areas and termination areas of work zones. Onsite outdoor training examples are used to illustrate the proper selection, set up and use of temporary traffic control devices. This 4hour course is designed to satisfy Federal, State and Local flagger certification requirements. Upon completion, students receive a 3 year certification for work as a Flagger.
$75 CEPD505E1 Fri Sep 2 8:30AM12:30PM CEPD505E2 Fri Oct 7 8:30AM12:30PM CEPD505E3 Fri Nov 4 8:30AM12:30PM CEPD505E4 Fri Dec 2 8:30AM12:30PM Workforce Education Center, Bethalto, BE 200
Healthcare
Healthcare Provider CPR Intro to Healing Touch
This American Heart Association Healthcare Provider Course is intended for healthcare professionals, or students enrolled in a healthrelated career program. CPR includes adult, child and infant one and tworescuer CPR; rescue breathing for the adult, child and infant using a bagvalvemask device; use of an AED; and management of a conscious and unconscious adult, child or infant who is choking. Participants must complete a skills practicum and earn a score of 84% or better on a written exam to successfully complete the course and to receive an American Heart Association Healthcare Provider completion card (valid for 2 years). Materials for this course are included in the course fee. Participants are required to pick up and review a BLS Healthcare Provider book prior to the start of the course from the L&C Nursing Department (Contact Kim McAdams, Nursing Bldg L106 or Kevin Wellhausen, Nursing Bldg L134).
CEPD51350 $50 Sat Aug 20 8AM2PM Godfrey Campus, Nursing Bldg 102 Kevin Wellhausen CEPD51360 $50 Thu Aug 25 59PM Godfrey Campus, Nursing Bldg L208 Margaret Bridgewater CEPD51361 $50 Thu Oct 27 59PM Godfrey Campus, Nursing Bldg L208
Healing Touch is an energy therapy that supports selfhealing in individuals. It is based upon healing arts concepts and holistic principals that acknowledge the bodymindspirit connection existing innately within each person. Learn effective and practical selfcare methods and tools for stress reduction, relaxation and restoring harmony and balance. The practice of Healing Touch is known to decrease pain, anxiety and other stress, and create a sense of peace and wellbeing. Learn how Healing Touch can help in your personal life and your professional practice. This workshop is open to anyone. It is approved for 3 contact hours of continuing education for nurses and massage therapists.
CEPD71360 $50 Thu Oct 20 5:459PM Godfrey Campus, Fobes 2502
Deb Klueter
Don Hill
Creating healing relationships through Healing Touch, Level 1 is the first level of Healing Touch (HT) which can progress toward a certificate of completion in HT. If desired, after obtaining a certificate of completion an individual may apply for Certification. HT is an energy therapy utilizing noninvasive techniques to support and facilitate physical, emotional, mental and spiritual health, and selfhealing in individuals. HT is endorsed by the American and the Canadian Holistic Nurses Associations. This class allows persons with varying backgrounds to enter, acknowledge their previous leanings and to further develop concepts and skills in energybased therapy. We will explore energy system concepts related to health, the basics of the human energy system including the energy field, energy centers, and their location and functions. The class also includes learning techniques for centering and maintaining energy flow, assessment of the energy field and energy centers, and principals and practice of HT. Specific HT interventions will be discussed and experienced. Principals of selfhealing, personal development of the HT practitioner and the legal and professional aspects of touch therapies are explored. This workshop is open to anyone desiring an in depth understanding of healing work using energybased concepts. It is approved for 16 contact hours of continuing education for nurses and massage therapists.
CEPD714F50 $365 Sat/Sun Nov 19 & 20 9AM6:30PM Benjamin Godfrey Mansion, Godfrey
Margaret Bridgewater
Lynn Placek
Gene Flowers
The Medicar and Service Car Training program is designed to target primary instructional areas of nonemergency transport requirements. Public Act 0950501 amends the Illinois Public Aid Code requiring all such providers must certify that the driver and employee attendant have completed a safety program approved by the Illinois Department of Healthcare and Family Services (DHCS). This fourhour course covers passenger assistance as well as safe driving, safe operation, and emergency procedures.
$110 CEPD507E1 Fri Aug 26 8AM12PM CEPD507E2 Fri Sep 23 8AM12PM CEPD507E3 Fri Oct 28 8AM12PM CEPD507E4 Fri Nov 18 8AM12PM CEPD507E5 Mon Dec 12 8AM12PM Workforce Education Center, Bethalto, BE 200
At almost 20,000 participants a year, we are the largest provider of lifelong learning in Illinois. We are Workforce, Corporate & Community Learning at Lewis and Clark Community College.
Randy Nelson
Green Building
Photovoltaic Design & Installation
This 32hour course provides an introduction to the basic principles of photovoltaic (solar) design, installation guidelines, and safety issues involved with photovoltaic power systems. Student technicians will learn the basics of sizing a residential batteryless gridtied system, wire sizing, overcurrent protection and grounding, and review fundamental design criteria for offgrid standalone systems including specifying batteries, controllers, and batterybased inverters. Learners will develop a basic understanding of the core concepts necessary to work with both residential and commercial PV systems. This workshop is designed for individuals seeking employment within the growing solar industry, for homeowners wanting to install systems on their own homes, or anyone interested in learning more about this emerging technology.
CEPD51050 $495 Fri/Sat Oct 729 69PM (Fri), 9AM3PM (Sat) Godfrey Campus, Trimpe 271
Intro to Weatherization
This 32hour course presents competencies and expected outcomes for advanced photovoltaic (solar panel) design and grid tied installations. Participants apply the standards presented in the National Electric Code (NEC) as they perform grid interface calculations, ground considerations and wire sizing. Students will perform evaluations of a photovoltaic system under various operating systems. Participants will also develop skills in evaluating batteries, their sizing, charge controllers and hybrid systems. Prerequisite: Satisfactory completion of Photovoltaic Design & Installation or permission of the instructor.
CEPD61050 $595 Fri/Sat Nov 4Dec 10 69PM (Fri), 9AM3PM (Sat) No class Nov 11, 12, 25 & 26 Godfrey Campus, Trimpe 271
Having the skills to make a home more energy efficient will help both the home owner who has paid for past energy losses, as well as the contractor who can use these new green energy skills as another tool in their remodeling kit. In this handson weatherization class, participants will learn to perform blower door and depressurization tests, and will practice installing weatherization materials in a house. Other training topics include Building Science Basics, Energy Audits, Residential Building Fundamentals, Sealing and Insulation, Windows and Doors, and Health and Safety. At the end of the workshop, participants will receive a training certificate of completion.
CEPD528E50 $450 Sat Sep 10Oct 8 9AM4PM Workforce Education Center, Bethalto BE 200
Whether youre building a new home or remodeling an existing one, this workshop is designed to teach homeowners the basics of High Performance Green Building. Participants will learn how to make their home more energy efficient and environmentally friendly which can reduce household expenses and decrease the effect on climate change. Instructor Don Dieckmann will share tips on green building techniques including solar energy, water conservation, wind turbines, heating, cooling, lighting and protection against harmful mold and gasses. Don has more than 30 years experience in construction, property management and home inspection.
CEGR102N60 $49 Tue Oct 18 & 25 68PM N.O. Nelson Campus, Edwardsville, N4 119
Don Dieckmann
Don Dieckmann
Ed2Go Take any of these instructorfacilitated courses from the comfort of your home or office at the times that are most convenient for you. A new section of each course starts monthly. All courses run for six to eight weeks and are composed of 12 lessons, representing 24 or more hours of instruction. You can ask questions and give or receive advice from your instructor at any time during the course. Below are only a few titles,
Business Skills
Marketing Your Business
on the Internet
Computer Training
Achieving Top Search
Engine Results
New Ed2Go course sessions start each month: Aug 17 Nov 9 Sep 21 Dec 14 Oct 19
Designing
Guiding Kids
Effective Websites
on the Internet
Language
Conversational Japanese Spanish for Medical
Professionals
lewisclarkcc.360training.com
A to Z Grantwriting Effective
Business Writing
Instant Italian
Career Step
www.careerstep.com/ap/ lewisandclark
Requirements:
All courses require Internet access, email, and Microsoft Internet Explorer or Firefox Web browsers. Some courses may have additional requirements. Please visit our online sites for more information.
Gatlin Education These online programs are designed to provide you with the skills necessary to acquire professionallevel positions in many of todays growing industries. You can register when you are ready to begin and most courses take between 90180 days to complete. Below is a sampling of titles. Go to
IT Certification Prep
Search Engine Marketing AutoCAD Help Desk Analyst: Tier
1 Support Specialist
Freight Broker/Agent
We believe that exposing workers to classroom interaction with experienced safety professionals achieves the best results in loss prevention and OSHA recordable rate reduction. We also understand that there are times when classroom training doesnt fit your needs. Now you can earn OSHA accepted cards from the convenience of your home or office. These online courses allow you to train all of your workers any shift, any day, anywhere without travel costs. The programs contain quality graphics and video segments designed to improve retention and U.S. based technical support is available 24/7. Start today by visiting lewisclarkcc.360training.com.
www.lc.edu/ccl
(618) 468.5777
Career Step Career Step has been an active player in the healthcare education market, building on over 17 years of experience. The company has a solid record of providing quality training and has continued to develop and refine its innovative online training programs. With Career Step, students have the opportunity to successfully prepare for rewarding careers in the growing healthcare industry, while employers have tools and a key resource to quickly find quality employees. There is a growing need for welltrained, entrylevel medical transcriptionists and medical coding and billing specialists. According to the U.S. Department of Labor, both fields are projected to grow over the next few years, and a recent American Health Management Association study found that over half of responding employers had open coding positions in the previous year. Prepare for the future at careerstep.com/ap/lewisandclark.
Medical Transcription Editing Inpatient & Outpatient Medical Coding & Billing Outpatient Medical Coding & Billing Medical Transcription Editing
Pharmacy Technician
NEW!
Beginning January 1, 2010, within two years after being employed as a registered technician, a pharmacy technician must become certified by successfully passing the PTCB examination or another Board approved pharmacy technician examination in order to continue to perform pharmacy technicians duties (does not apply to pharmacy student interns). Some pharmacies or chains require certification regardless of how long someone has been registered as a pharm tech (check with the HR department of such a pharmacy). The Career Step training program provides educational information to prepare a student to take the examination (exams are administered and invoiced separately by the examining body).
Begin your journey to a successful career in travel and tourism with a systematic, realworld focused and comprehensive review of this exciting profession. You will be introduced to basic travel concepts, key sectors of the travel industry, effective practices for selling the travel product, an overview of destination knowledge and use of technology in the travel and tourism industry. Youll also learn about business communications and money management in travel offices, along with the operations of a homebased travel business. (Course fee does not include required textbook. Registration deadline is August 22.
$349 CEPD51501 Aug 29Dec18
Whats your geography I.Q.? Geography literacy is essential for those planning a career in the travel, tourism or hospitality industries. Youll learn about the worlds most popular destinations, and discover unique lesser known locations. Youll explore the physical environment, history, language, currency, transportation, accommodations and attractions of key tourist destinations around the world. Youll also learn how to match clients to destinations, arrange travel itineraries and respond to common requests. (Course fee does not include required textbook.) Registration deadline is August 22.
$349 CEPD51601 Aug 29Dec18
This comprehensive online review will prepare you to be successful on the Travel Agent Proficiency (TAP) Exam which will be administered at Heartland Community College after completion of this course. The TAP Exam was developed by the Travel Institute and The American Society of Travel Agents (ASTA) to provide a national standard of entrylevel proficiency for travel and tourism professionals. It measures entrylevel competency in all aspects of this industry, including air, rail and motor coach tours, accommodations cruises, group tours, destinations, industry technology, sales, customer service and more. Hundreds of practice questions are true/false, multiplechoice and map work. Students must pass the TAP by a score of 70% or higher. Exam fee is not included in course fee. Prerequisites: The Business of Travel & Tourism and Geography for Travel and Tourism. Registration deadline is August 22.
$349 CEPD61501 Aug 29Dec18
Welcome to this exciting introduction to the world of cruising. You will begin your study with a brief history of the amazing evolution of the cruise industry. Learn about the many unique cruise regions around the world, and the ports of call, shore excursions and attractions at different destinations. Explore the many different cruise companies, learn how to read a cruise brochure and a deck plan, how to market, promote, price and book a cruise vacation for individuals or groups. Onboard daily routines and activities will be discussed, along with cruise etiquette, tipping, packing and pre and postcruise packages. You will also learn what to expect on a day in port and a day at sea. (Course fee does not include required textbook or exam fee.) Registration deadline is September 9.
$249 CEPD53001 Sep 19Dec11
Pack your bags and come along on an extraordinary journey through 25 European countries rich in culture and heritage. You will learn about historic sites and monuments, United Nations Educational, Scientific and Cultural Organizations (UNESCO) World Heritage sites, special traditions and celebrations, customs, art, architecture, music and composers, literature, history, museums and the local gastronomy of each featured country in this course. Upon successful completion of this course, you will have the option to take an industryrecognized examination to earn your professional designation: European Culture & Heritage Destination Specialist. Exam fee is not included in course fee. Registration deadline is September 9.
$249 CEPD51101 Sep 19Dec11
Meetings, expositions, events and conventions (MEEC) is a growing industry in this country, as well as abroad. This course offers a comprehensive overview of the key elements of this global industry: meeting and convention venues, destination management organizations, service contractors, special events management, budgeting, marketing and producing MEEC gatherings, legal issues, technology and international issues of MEEC. Reallife case studies offer practical application of concepts and best practices. If youre interested in becoming a meeting/ event planner for a corporation, educational institution, professional association, visitors bureau, convention or conference center, or working in fund raising for nonprofit organizations, this class is for you! (Course fee does not include required textbook.) Registration deadline is August 22.
$349 CEPD51701 Aug 29Dec18
In this course, you will study the uniqueness and specialized features of each island, along with a brief history. The course includes an indepth and comprehensive study of air, sea, interisland transportation, primary sightseeing attractions and where the best beaches are located. It will also cover sporting opportunities, festivals, special events, customs, language, currency, cuisine, entertainment and accommodation choices. Upon successful completion of this online course, you will have the option to take the industry recognized exam and earn your professional designation: Caribbean Destination Specialist. Exam fee is not included in course fee. Registration deadline is September 9.
$249 CEPD51801 Sep 19Dec11
Workforce Training.
What is the new who.
We worked with Lewis and Clark to develop a customized version of their PTEC program that fits the unique way we do things. Thats allowed us to really raise the bar in the skill set unit operators bring to their jobs. Kevin Heisel, Operations Manager, Jost Chemical
Customer Service Communication, Business Writing Team Building & Empowerment Human Resources Management Process Improvement, Six Sigma Change Management, Trust Building Emotional Intelligence Strategic Thinking, Goal Setting Coaching, Developing, Mentoring Safety, OSHA, Fire Science, CPR/AED People Management Skills (Supervisory to Leadership)