ARTHUR M.

SPRECHER
230 El Camino Corto  Walnut Creek, California 94596 Cell: 925.395.3688  Home: 925.947.6017  Email: artsprecher@yahoo.com SUMMARY Seasoned business technology leader with extensive experience as a change agent and a track record of solving complex business, technological, and organizational problems by implementing effective solutions, methodologies and resources that deliver measurable results. In core, senior IT management positions have delivered unique solutions that transformed corporate goals into reality, built effective IT and Operations teams, reduced operating costs and fostered rapid and sustained business growth. CORE COMPETENCIES Organization Change Leadership & Team Building SaaS and Cloud Solutions Infrastructure & Operations Agile Development

y y y y y

Business Process Design FTE Resource Management Program & Portfolio Management Operating & Capital Budgeting Architecture & Strategic Planning

y y y y y

y y y y y

Training & Professional Development ERP System Management On-shore / Off-shore Development Application Development Lifecycle SOA and Enterprise Architecture

EXPERIENCE EAST BAY GLOBAL CONSULTING LLC, Walnut Creek, CA 2008 Present Provider of business transformation, IT strategy, Enterprise Architecture, and solution delivery consulting services. Founder, Principal Consultant Selected Consulting Engagements Innovation Management Software Vendor Operations Transformation j Designed light weight, effective processes for system performance monitoring, configuration management, incident management, service requests, and issue identification, escalation and resolution. j j j j j j Brought in new tools to document processes (Bonita) and stream line support (ZenDesk). Created security strategy and implemented broad based security policies and procedures. Revised disaster recovery and business resumption plans and procedures. Identified and implemented tracking mechanisms of metrics to drive continuous improvement. Created and executed new processes and procedures communication plan and training for headquarters and remote staff and vendors.

Resulted in reduced server and operations costs, meeting and beating SLAs, reduced sales cycles, and more responsive and effective vendor interaction. California Energy Provider Business Intelligence & Customer Outreach and Marketing Program j Led a large-scale energy efficiency initiative resulting in finer grained customer segmentation and message targeting. j Created and executed overall project plan including process design, communication plan, training plan and continuous improvement strategy. j Led design and delivery of multiple new data sources and the design and implementation of new data exchange, quality assessment, and problem reporting processes across multiple vendor and client organizations. j Resulted in reduced data latency and dramatic reduction in processing errors. Health Insurer Business Transformation Program j Drove robust process redesign for Provider services at a large California health care insurer with over 3M members in support of implementing a strategic health plan claims and service provider network administration software package through effective interaction with senior business executives, requirements gathering, business process modeling, system integration, vendor interaction, and staff communication and training plans.

ARTHUR M. SPRECHER
AMERISOURCEBERGEN CORP., Chesterbrook, PA Vice President Enterprise Architecture

Page 2

2007 2008

Launched Enterprise Architecture (EA) function in under six months by partnering with business unit CIOs and C-level business leaders to transform business strategy into technology strategy, collaboratively creating responsive technology governance processes, developing the target architecture and technology roadmap, leading empowered cross functional teams that created domain models and standards (e.g. SOA), evangelizing and driving agile development (Scrum), and establishing and tracking metrics to measure progress. AmerisourceBergen is a $66B Fortune 30 pharmaceutical distributor. j j Secured domestic and international business Presidents and CIOs buy in for technology governance process. Chairperson of Enterprise Architecture Council (EAC), leading business unit CIOs in enterprise-wide technology governance. Led the AmerisourceBergen Drug Company (ABDC) Architecture Review Board (ARB) comprised of ABDC technology leaders. Represented the ABDC CIO on the EAC and ARB. Evaluated SAP and Oracle ERP packages technical capabilities to ensure strategic alignment with business objectives. 2005 2007

PRIMITIVE LOGIC, INC., San Francisco, California Senior Director

Provided IT consulting and solution delivery services to top-tier clients while driving business development, leading engagements, performing technical analysis and design, recruiting staff, and capturing intellectual capital. Delivered call center process evaluation and technology roadmap that incorporated strategic initiatives (e.g. SAP CRM integration, up and cross sell capabilities) and best practices in call center processes and best in class call center solutions leveraging portal technology and industry best practices for Fortune 20 pharmaceutical client. j Identified $1.1MM annual, hard cost savings to self fund the project. Led proposal team and won the follow on project to transform call centers from cost to profit centers. Delivered a mission critical enterprise content management solution as part of strategic SAP implementation for a major west coast energy production and delivery firm by working with senior management and technical staff to define business requirements, designing new processes, selecting and integrating an enterprise content management system, and managing vendor and integrator interaction. j Dramatically reduced paper flow and processing times resulting in significantly increased customer satisfaction and service quality. Eliminated document shipping, handling, and storage costs that threatened the business case.

Transformed the business strategy and objectives into a technology strategy for a major financial institutions prepaid debit card business by working extensively with the business unit President, COO, CTO and their direct reports. j Led the technical and process assessment of the debit card platform, services, development methodology, and communication practices. j Secured buy in from the executive team for tactical and strategic process and architecture changes, e.g. agile development, that were successfully implemented and resulted in significantly improved platform performance, reliability, and scalability. 2000 2005

CHARLES SCHWAB & CO., INC., San Francisco, California Vice President - Global Market Data Strategy and Services

Developed and fostered complex relationships to drive technology and organization simplification and process improvements for Market Data systems by leading a C-level, cross business unit team in the redesign and consolidation of market data infrastructure, application architecture, and multiple organizations responsibilities and structures resulting in more efficient and cost effective management of market data across the firm. j Rapidly ramped up on new assignment while leading 40 person, multidisciplinary team composed of offshore (India) and onshore (multiple US sites) resources and managing $55M budget, including $27M in exchange and market data vendor contracts that were reduced by $4.8M via fee audits and vendor contract renegotiation. Reduced system TCO by $2.4M/year via successful migration of market data systems to lower cost platform. Identified and implemented internal controls and reporting to comply with regulatory, exchange, and SOX requirements. Successfully partnered with business leaders to establish project portfolio and priorities. Delivered projects on time and under budget by implementing technology best practices and established metrics to track progress.

j j j

ARTHUR M. SPRECHER
CHARLES SCHWAB & CO., INC., continued Vice President - Finance and Corporate Administration Technology Development and Engineering

Page 3

Managed geographically dispersed 125 employee multidisciplinary technology organization consisting of system and software engineering, web design, development, test, quality assurance, help desk, and production support teams while serving on IT leadership boards driving overall technology, development, and outsourcing strategies. j j j j j j j Successfully drove and completed Schwabs first significant offshore initiative, fulfilling the business case and delivering a 25% increase in discretionary project capacity. Delivered on time implementation of PeopleSoft HR and Finance upgrades. Successfully integrated PeopleSoft packages with custom and off the shelf applications (e.g. Ariba, Integra-T, Hyperion) to meet business partner needs. Championed, secured funding for, and delivered employee self-service applications that reduced cost and increased back office and end user efficiency. Increased efficiency by working with business partners to reduce the number of applications and web sites supported by 40%, technologies supported by 25%, and server inventory by 60%. Negotiated and established Service Level Agreements (SLA) with business partners. Service levels were met or surpassed. Implemented reuse initiative resulting in application and web site development time reduced by 50%. Achieved success by setting aggressive and measurable reuse goals for the staff. Successfully managed a complex technical environment that included IBM Mainframes, IBM servers, Sun servers, Compaq servers, Linux, AIX, NT, Solaris, Java, C++, C, WebSphere, WebLogic.

Vice President Application Architecture Practices and Tools Provided Application Architecture strategy and direction, streamlined technology governance and development processes, and created technology guidelines and tools standards. Effectively collaborated with business unit CIOs and senior technical leaders to apply enterprise vision to all projects. j j Implemented a streamlined application architecture governance process in collaboration with the CIO, CTO and senior technology leaders resulting in increased project effectiveness. Successfully led organization-wide effort to identify and adopt the application architecture roadmap and standards (SOA, XML, UML), software development methodology (Agile RUP), project management tools, and development tools best practices and skills. Additional responsibilities included strategic technical planning and development, vendor selection and management, contract negotiation, budget management, senior level recruitment, Employee Recognition Committee, Application Architecture Governance, Technical Practices Governance, Offshore Committee, Reuse Executive Task Force. 1997 2000

VISA INTERNATIONAL, San Mateo, California Director Chief Architect

Delivered on time and under budget the reference architecture for the next generation distributed, component-based payment system by working extensively with business and technology leadership to map business objectives to a new technology strategy and roadmap using the Unified Modeling Language (UML) and Rational Unified Process (RUP). j Built from scratch a team of senior architects, mentored the requirements organization in Use Case analysis and objectoriented development methods, and achieved buy in for the new architecture from multiple development organizations. Architecture and design patterns and CORBA-style services and facilities were used extensively. j Introduced and achieved acceptance of the UML and RUP with Visas requirements, architecture, development, and project management organizations. Thought leader in the creation of Visas enterprise-wide Architecture Management Process based on the RUP. 1984 - 1997

IBM GLOBAL SERVICES, TALIGENT, RATIONAL SOFTWARE, LINK FLIGHT SIMULATION EDUCATION: Bachelor of Science, Computer Science and Mathematics, University of California, Davis, 1984

TECHNOLOGY: SOA, Web Services, SAP, Oracle ERP, IBM Cloudburst, Salesforce, ITIL, Hyperion, Trizetto Facets and NetworX, Gartner Enterprise Architecture Framework, TOGAF, Agile Development, OpenUP, RUP, UML, WebSphere Business Modeler, Rational Software Modeler, Rational RequisitePro, ProVision, Java, J2EE, WebSphere, WebLogic, .NET, Linux, AIX, Windows, Oracle DB, MySQL ACTIVITIES: San Francisco Electronic Crime Task Force, East Bay IT Group (ebig), IEEE, IEEE Computer