To: The Branch Manager : (Type your Branch Name and Branch Address here) Date: Subject: Exemption

for MCB Virtual Banking ATM Activation Dear Sir, I would like to apply for MCB Virtual (Internet Banking Service) - being offered by MCB Bank Ltd. (formerly Muslim Commercial Bank Ltd.) to its customers. I have read and understand the Terms and Condition applicable to MCB Virtual Banking available on the MCB official website. I am the single authorized signatory to the following Account: (Type your Account Number and Title of Account). I authorize MCB to issue me a user-id and password for using the MCB Virtual Banking. I have duly completed and submitted the MCB Virtual application form on the web. However I cannot go to an MCB ATM for the service activation since I am living in (Type your country here). My postal address is: (Type your current address here). My email address is: (Type your email address here). My Form ID is: (Type your Form ID here). Please give me the necessary exemption, in order for me to complete the registration and activation formality. Yours truly,

(Type your name here)

Note: If the account is joint with Either or Survivor mode of operation all signatories to sign this letter.

MCB Virtual Internet Banking Service (for individual ATM customers only). Thank-you for submitting your Internet Banking Application online

This is your Application ID: 161285

Please Follow these simple steps to activate your MCB Virtual Internet Banking service Please note that you are required to complete Step1 (listed below) within twenty (20) days of the submission of your Internet Banking Application, otherwise you would be required to resubmit the Application form. Step 1 Visit any MCB ATM, select the option Service Requests and on the next screen select MCB Virtual Internet Banking Reg. Wait a while for the Registration to complete and the appropriate message will be displayed. Step 2 Check your registered email address for the registration confirmation containing your MCB Virtual Internet Banking Password and Customer number. Step 3 With your Customer Number handy, call the MCB Call Centre on (021) 111-000-622 to obtain your User ID. After verification User ID will be disclosed to you-- enabling you to start using the MCB Virtual Internet Banking service.

Abroad Customers
For users living abroad, MCB Virtual Banking Registration is a two step process. Step 1 Send in the duly signed AUTHORITY LETTER at the address given below: MCB Virtual Banking Department 9th Floor, Sheikh Sultan Trust Building, Beamount Road, Karachi-75530, Pakistan. After we receive your authority letter we will process your application and send you an email containing your password and customer number. Step 2 After receiving your password, call the MCB Call Centre at our toll free number 0800- 69622 to get your user-id