Finacle

Universal Banking Solution

Finacle
Universal Banking Solution

Banking is in the throes of change; the transformation is both fundamental and all encompassing. All aspects of the business - the competitive landscape, regulatory framework, customer expectations and operational efficiencies - are being redefined and reinvented. This change is throwing up challenges and opportunities of an entirely new dimension. The need to innovate and adapt has never been greater. Technology has emerged as the strategic differentiator - both enabling and driving this innovation agenda. Banks, the world over, have realized that integrated solutions that bring with them the flexibility of modular deployment, powered by new generation technologies, are key to achieving business agility - to respond to change, to innovate and to differentiate.

Finacle Universal Banking Solution

Finacle universal banking solution, an integrated yet modular offering, addresses the core banking, CRM, treasury, wealth management, consumer and corporate e-banking, mobile banking, financial inclusion and Islamic banking requirements of universal, retail, and corporate banks worldwide. Finacle goes beyond technology enablement to truly gear banks to implement strategic and incremental innovations to compete effectively in a dynamic marketplace, through continually refining products, services and best practices. It aims at empowering bankers with a holistic and integrated methodology to develop new or improved capabilities, and build a stronger and more resilient business organization. Finacle provides banks a proven and effective framework for multi-disciplinary change. This gears them with the prowess and agility to respond to a changing business climate, across multiple dimensions.

Functional Architecture

Channels and Integration

External World

Enterprise Components

Payment Networks

Credit Bureaus

Demand Deposits

Current / Overdrafts Commercial Lending

Foreign Exchange Money Markets Structured Products

Allied Solutions
Analyzed Pricing

Back-end Systems

Regulatory Reporting

Regulators
Risk Management Document Imaging Analytical AML / KYC

Rating Agencies

Market Feeds
Business Intelligence

Card Issuers

Key Modules

Core Banking Solution

Finacle core banking solution is a comprehensive, integrated yet modular b u s i n e s s s o l u t i o n t h a t e ff e c t i v e l y addresses the strategic and day-to-day challenges faced by banks. It is highly parameterizable providing that muchneeded flexibility to innovate and adapt to a dynamic environment. The solution has an integrated CRM module enabling banks to offer a rich and differentiated value proposition to customers. The layered Service O r i e n t e d A rc h i t e c t u re ( S O A ) , S T P capabilities, Web-enabled technology and 24X7 operations ensure multi-channel, multi-country and multi-currency implementations. The functionality-rich modules in the solution provide banks with a varied palette of features to continuously innovate on their product and service offerings. From the services innovation perspective, Finacle offers a comprehensive and unified customer repository with capabilities to educate and empower customers. With Finacle core banking solution, banks can meet the challenges of managing change, competition, compliance and customer demands effectively.

end-to-end functionality to effectively address the needs of the complete cycle of marketing, sales and service for banking products. Facilitating a unified 360 view of the customer across product lines and multiple back-end systems, it enables banks to improve customer experience across channels and empowers them with a robust platform for cross-sell opportunities. It also arms banks with the technology muscle to increase reach through effective marketing campaigns. Finacle CRM solutions proven scalability further ensures that it can meet the needs of growing banks.

Consumer e-Banking Solution

Finacle consumer e-banking solution is a proven online solution for retail banking customers. Built on new generation technology, it provides a single unified view of the customer's many relationships with the bank. The solution provides high flexibility for customization and robust security features. This solution can be interfaced with any core banking solution directly or through an industry standard middleware. It provides banking customers real time access to their relationships with the bank, such as account inquiries, fund transfers, credit card and mutual fund payments and remittances. It enables them to make payments to individuals or institutions, and other general payments online. It also has a powerful Electronic Bill Presentment and Payment (EBPP) module, designed to help customers make their utility bill payments. In addition, the powerful Finacle alerts solution provides two-way multi-channel alerts.

CRM Solution
Finacle CRM solution is a modular, multilingual, Web-based customer-centric application that enables banks to leverage ready-to-deploy CRM functionality for competitive differentiation. Integrated with Finacle core banking solution, Finacle CRM solution offers

Key Modules

Built on industry-standard platforms J2EE and .NET, the solution is platform independent. It is also highly secure and supports multiple authentication mechanisms.

technology platforms, providing high scalability, flexibility and STP capability. The solution enables reduction in costs, decrease in time-to-market of products and services, while enhancing process efficiency. The solution supports a wide range of financial products and their derivatives in foreign exchange, money markets, fixed income and equities. It also provides full back office processing capabilities including General Ledger, and has extensive middle office features such as integrated market and credit risk management (including Value at Risk), limits management and liquidity management.

Corporate e-Banking Solution

Finacle corporate e-banking is a comprehensive, corporate and small business banking solution providing a single unified view of corporate banking relationships across asset and liability products, limits, trade finance and cash management. It is designed to support multiple channels including the Internet and mobile, and can be interfaced with disparate host systems and third-party applications. The solution is built on new-generation industry standard technology - J2EE. This empowers banks to provide their corporate customers anytime anywhere a c c e s s t o re a l - t i m e c o n s o l i d a t e d information. It also offers banks the flexibility to go to market with an innovative product and service offerings portfolio. Finacle corporate e-banking solution is modular and enables banks to hand-pick from its comprehensive set of features. Additionally, the infrastructure services layer of the application provides a framework that aids in deploying new modules rapidly. The solution is multi-currency, multilingual, and multi-entity enabled, with support for multi-branding initiatives undertaken by corporate customers.

Wealth Management Solution

Finacle wealth management solution is a modular, fully scalable, integrated core banking and investment management system designed for the specific needs of retail and private banks. It offers a unique combination of an extensive portfolio of functions with impressive flexibility that enables end-to-end processing of investment products from diverse asset classes including structured deposits, structured notes, equities, mutual funds and insurance. Financial institutions can leverage the solutions rule-based definitions to launch new products - such as dual currency deposits, principal protected deposits, range accrual deposits, mutual funds and insurance products - with a distinct time-to-market advantage. Integrated with Finacle core banking and CRM solutions, the wealth management solution ensures unique customer definition, a single, unified view of the customers portfolio across asset classes and seamless flow of transactions. This helps banks capitalize

Treasury Solution
Finacle treasury solution is an integrated yet modular front, middle and back office solution built on best-of-breed open

Finacle Universal Banking Solution

Key Modules

on their customer base to create additional revenue streams, by offering HNWI and the mass affluent extended products and services.

Mobile Banking Solution

Finacle mobile banking solution empowers retail and corporate banking customers with access to banking services through SMS and GPRS/WAP-enabled handsets, leveraging a single platform. Both mobile commerce and mobile payments are offered with built-in support for merchanti n i t i a t e d p a y m e n t s a n d re v e r s a l s , in addition to customer-initiated payments a n d re v e r s a l s . L e v e r a g i n g re c e n t technological advances in the mobility space, the solution empowers banks with the means to innovate by easily deploying new services, with improved time to market. The end user experience thus created is richer, secure and truly convenient. Finacle mobile banking solution functions in tandem with disparate host systems, core banking solutions, payment networks and third-party applications. The solution is interfaced with Infosys MConnect, the indigenously developed middleware, which orchestrates mobile transactions between users devices and the Finacle universal banking solution. Infosys MConnect handles the multiplicity of form factors and access mechanisms on multiple devices to provide a contextagnostic view to the transaction server. This presents banks with a powerful channel to service customer segments ranging from the mass affluent to the under-banked or unbanked, surmounting the challenge posed by the diversity of mobile devices.

The solution supports synchronization of customers own data on their mobiles without re-downloading the application for downloadable client-based mobility. It empowers banks to capitalize on their existing Internet transaction and support capabilities to extend it to the mobile world, in practically real time. This ushers in the advantages of reduced integration by leveraging common interface messages, maintenance and deployment costs.

Islamic Banking Solution

Finacle Islamic banking solution offers a n i n t e g r a t e d a n d c o m p re h e n s i v e approach for banks to define and present Shariah-compliant products to customers. Strong product definition features, support for Islamic accounting and complete traceability for audit differentiate the solution. Completely self-contained, it is replete with the accounting backbone to support back office functionalities and provides Straight Through Processing (STP) capabilities on a SOA platform. A single solution built on the standard technology infrastructure available for conventional banking, Finacle Islamic banking solution addresses both Islamic banking and international needs. It allows banks to define an organization structure conducive to current requirements while factoring in flexibility to change the structure with scaling business needs. This means Islamic banking can be initiated as an add-on product offering in a branch of choice, and eventually converted to an independent Islamic banking unit, if required. Finacle Islamic banking solution is developed from incisive insight into the Middle East, Far East and European markets, and is truly geared to address region-specific Islamic banking requirements.

Business Benefits

Maximized Business Agility

Finacles Service-oriented Architecture (SOA) enables banks to build a truly agile business. It enables the IT team at the bank to effect changes without altering the base code, ensuring minimal vendor dependency and faster adaptability to changing business conditions.

Minimized Risk
Finacle universal banking solution uses Infosys pioneering low-risk Global Delivery Model (GDM) to accelerate schedules with a high degree of time and cost predictability. The companys project management methodology, InRIM (Infosys Rapid Implementation Methodology), ensures rapid, smooth and successful deployment, thus minimizing the risks of transformation.

Improved Customer Experience

Finacles integrated multi-channel framework enables banks to offer products and services through multiple channels like branches, wireline telephone, ATMs, Internet and mobile devices while ensuring a single view of customers across these channels. This has a significant positive impact on the service experience delivered by the bank.

Proven Support for Multi-country Growth

With support for multi-currency accounting, multiple legal entities, business across multi-time zones and multilingual transactions, Finacle has a proven multi-country deployment framework. With over 25,700 bank branches live on Finacle, it is also acknowledged as one of the most scalable solutions in the world, and perfectly suited to power banks aggressive transcontinental growth agenda.

Finacle Universal Banking Solution

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2010 Infosys Technologies Limited, Bangalore, India. Finacle is a registered trademark of Infosys and Infosys acknowledges the proprietary rights of the trademarks and product names of other companies mentioned in this document. Infosys believes the information in this publication is accurate as of its publication date; such information is subject to change without notice.