Anne Hathaway

400 Meadow Drive Los Angeles CA, 90210 (567) 454-4567
OBJECTIVE Passionate Vehicle Sound System Engineer with impeccable professional work experience in technical customer support seeking full time employment as a Vehicle Sound System Sales Person QUALIFICATION HIGHLIGHTS ITT Technology Certificate in Car Electronics, 2008 As a Systems Technician, provided demanding customers with superior customer service and technical support As a U.S. Marine, responsible for the daily supervision of 20 fellow marines, including continual training and maintenance of professional standards

California Veteran Services, 1998 – 2002 Staff Clerk, Los Angeles, CA  Assisted veterans and dependents inquiring about their veterans benefits; duties also included filing, typing and other office errands California National Cemetery, 1996 – 1998 Staff Clerk, Sacramento, CA  Served as point of contact for individuals seeking answers to questions about the cemetery and internment procedures  Managed front reception area, greeting, comforting and providing compassionate care to family members and friends as they arrived


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MILITARY United States Marine Corps Active Reserve, 1992 – 1997 SERVICE  Unit Clerk  E-5 Sgt non-commissioned officer United States Marine Corps Active Duty, 1989 – 1995  Disbursing and Travel Pay Clerk; responsible for overseeing 10 marines  E-4 Cpl non-commissioned officer

EDUCATION University of Sacramento, Sacramento, CA Master in Business Administration, 2002 University of California, Los Angeles, Los Angeles, CA Bachelors of Science in Information Systems, 2000





PROFESSIONAL Computer Automated Systems, 2002 – 2008, EXPERIENCE Systems Technician, Los Angeles, CA  Provided detailed technical support and a high level of customer service to approximately 200 end users via phone, email and face to face



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