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Contents

1
2
3

Posting Procedures ......................................................................

1-2

Service Information ....................................................................

3-4

Service Rate Plan ........................................................................

5-26

3.1

Standard Service .......................................................................................

5-14

3.2

Multipack Service .................................................................................

15-16

3.3

Premium Service .......................................................................................

17

3.4

SpeedpostFreight Service .........................................................................

18-19

3.5

FreightPLUS Service ........................................................................

20

3.6

Next Flight Out Service ........................................................................

21-23

3.7

Economy Express Service ..................................................................

24-25

3.8

e- EC-Post Service ......................................................................................

26

Value-added Services .................................................................. 27-30

4.1

Postage Paid by Addressee Service ...................................................

27

4.2

Cash on Delivery Service ...................................................................

28

4.3

Insurance Service ......................................................................................

29

4.4

Pick-up Service ..................................................................................

30

Other Terms, Service Terms and Conditions and Compensation

.... 31-32

Delivery Standards ...................................................................

Latest Times of Posting .............................................................

Post Office Network ..................................................................

Supplement

Supplement

Supplement

(Pos15A/2)

Please refer to Speedpost Posting Guide (Pos15A/2) for tips on posting and weight / size limits.

www.hongkongpost.com/speedpost

Information contained in this Service Guide is believed to be correct at time of printing (July 2011). Hongkong Post reserves the
right to update information in this guide without prior notice. For latest updates, please visit www.hongkongpost.com/speedpost.
In case of discrepancy between this Speedpost service guide and the website, the website version shall prevail.

Posting Procedures

Before posting, please refer to the following procedures to ensure on-time and smooth delivery of
your items:-

Procedures

Detailed Information

Select Service
Required

Check Deliery
Standard

Choose a Speedpost service according to your posting needs.


Speedpost services include Standard Service, Premium
Service, Multipack Service, Freight Service, Next Flight Out
Service and Economy Express Service. The service rate
charged varies depending on service features.

Delivery standard varies with Speedpost service and


destination country/territory. Please check the delivery
standard of the selected service to ensure delivery within the
expected timeframe.
3

Check Posting
Limitations

Check
Postage

Please make sure that the item to be posted does not exceed
the weight and size limits stipulated by the destination country
/ territory and does not contain prohibited and restricted items.
Otherwise, the item may not be successfully delivered.

Service rate charged is based on the actual weight of an item.


Please first calculate the required postage for budgetary
purpose.

Filling in
Posting Form

(Pos460)

Information
for Customs
Clearance

Select Posting
Channel

Please fill in clearly the requested information in the


Speedpost Multi-part Address Pack (Pos460) to ensure
smooth delivery.

To enable customs in the destination country/territory to


determine the content of an item, it is crucial to complete all
Customs Declaration(s) and provide the documentation as
required. Otherwise, the item may be delayed in delivery or
seized by customs.

Post your item at Speedpost counter in post offices before


the latest time of posting to ensure delivery within the shortest
timeframe. Alternatively, use our pick-up service for posting.

(Pos15A/1) 234

Sections 2, 3 and 4 of
Speedpost Rate Plan and
Service Information
(Pos15A/1)

( Pos15A/1) 6

Section 6 (supplement) of
Speedpost Rate Plan and
Service Information
(Pos15A/1)

(Pos15A/2)24

Sections 2 and 4 of
Speedpost Posting Guide
(Pos15A/2)

(Pos15A/1) 34

Sections 3 and 4 of
Speedpost Rate Plan and
Service Information
(Pos15A/1)

(Pos15A/2) 3

Section 3 of Speedpost
Posting Guide (Pos15A/2)

(Pos15A/2)34

Sections 3 and 4 of
Speedpost Posting Guide
(Pos15A/2)

(Pos15A/1) 47
8

Sections 4, 7 (supplement)
and 8 (supplement) of
Speedpost Rate Plan and
Service Information

1
8

Posting Procedures

Procedures

Detailed Information

Account
Opening

Speedpost Hotline: 2921 2277

Open a Speedpost account to use our professional courier


services and enjoy various privileges like monthly billing and
bonus point scheme.

After posting, please note the followings:

Points to Note

Detailed Information

Track and
Trace

24

Check the delivery status of an item after posting by using


our round-the-clock track and trace service.

Speedpost website:
www.hongkongpost.com/speedpost

Speedpost hotline:
2921 2211 / 2921 2560
2

Compensation

1,500

(Pos15A/1) 5

Speedpost provides service guarantee. Compensation of up


to HK$1,500 may be payable in respect of loss, damage or
delay in delivery.

Section 5 of Speedpost Rate


Plan and Service
Information (Pos15A/1)

www.hongkongpost.com/speedpost 2921 2277

Please refer to Speedpost website www.hongkongpost.com/speedpost for updated information, or call Speedpost hotline
on 2921 2277 for details.

Service Information

We Care More is our ambition. Speedpost always strives to


offer our customers, convenient, reliable and value-for-money
international courier services with world-wide coverage. To
achieve excellence, we continue to invest for best service quality,
facilitating your business to tap into markets around the globe.

Speedpost Service Features

Worldwide Coverage

210

160

With a global reach of over 210 destinations, delivery can be


as fast as the same night or the next working day after posting
to major international cities
More than 1.6 million dedicated postal staff are ready to serve
you


120

Convenient
Simple customs declaration document(s) required
Convenient posting at over 120 local post offices
Seven-day-a-week pick-up service

Reliable

*
24
1,500

Expected Delivery Date* can be checked online before


posting
Round-the-clock track and trace service available from our
website or hotline
Insurance coverage of up to HK$1,500

* Applicable to selected destinations only

Value-for-money
No fuel and remote area surcharges
Simple actual weight-based charges
Flat rate for documents and merchandises


2101,900

Speedpost Service Options


Standard Service
Delivery network covering over 210 worldwide destinations
and more than 1,900 cities in Mainland China guarantees ontime delivery of urgent items.


5102030

Multipack Service
Multipack box comes in four sizes (5kg, 10kg, 20kg and 30kg)
for free to suit different posting needs.

Premium Service
Items will be delivered to major world cities including Beijing,
Shanghai, Singapore, Seoul, Tokyo and Sydney by the
specified time on the next working day.


50

Freight Service
Freight Service offers the best option for posting bulky items
weighing 50kg or above at a competitive rate.

FreightPLUS Service
FreightPLUS Service provides the convenient of posting
multiple items in a single lot to India. Only one set of
consignment document is required and there is no maximum
weight limit.

Next Flight Out Service


Launched jointly by Hongkong Post, Cathay Pacific Cargo
and RPX Limited, Next Flight Out Service delivers urgent
item as early as the same night to major Asian cities or the
next working day to major European cities.

Service Information


595

Economy Express Service


Sending 5kg item to key cities and provinces of Mainland
China for as low as HK$95 helps you save more money.
EC Post Service
Customers can enjoy an economical courier service when
sending items weighing 2kg or less to Mainland China.

e-
2

Value-added Services
Postage Paid by Addressee Service
Speedpost account customers can choose to bill the addressee
for postage when using Speedpost Standard Service for
sending items to Guangdong Province and Macau.

Cash on Delivery Service


The service guarantees timely delivery and collect payment
on the spot for your urgent items sent to Guangdong Province,
China, giving you greater peace of mind!

Insurance Service
Comprehensive insurance service brings extra peace of mind

Pick-up Service
Monday-to-Sunday pick up service for added posting
convenience

3
3.1

Service Rate Plan


Standard Service

A Smarter Way to Courier Around the World

2101,900

Speedpost Standard Service offers fast, economical delivery to over 210 destinations worldwide and more than 1,900 cities in Mainland
China, thereby meeting your courier needs and keeping you connected with your customers and friends.
500500500
Weight-based rate per item, each part 500g will be rounded up to the next whole 500g.

Standard Service
(HK$)

5.5
8
500

()

rate for weight not over (kg)

Destinations

0.5

1.5

2.5

3.5

4.5

5.5

8
15
500

15

15
20
500

20

20
25
500

25
30
500

30#
500

Rate for every


additional 500g
for over 5.5kg
up to 8kg

Rate for
weight
not over
8kg

Rate for every


additional 500g
for over 8kg
up to 15kg

Rate for
weight
not over
15kg

Rate for every


additional 500g
for over 15kg
up to 20kg

Rate for
weight
not over
20kg

Rate for every


additional 500g
for over 20kg
up to 25kg

Rate for every


additional 500g
for over 25kg
up to 30kg

Rate for every


additional 500g
for over 30kg

Afghanistan

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

Albania

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

Algeria

xx

478

582

686

790

894

998

1,102

1,206

1,310

1,414

1,518

104

2,038

95

3,368

88

4,248

85

82

Andorra

xx

291

333

375

417

459

501

543

585

627

669

711

41

916

40

1,476

31

1,786

31

31

Angola

239

326

413

500

587

674

761

848

935

1,022

1,107

79

1,502

78

2,594

78

3,374

Anguilla

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

Antigua

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

Argentina

228

312

396

480

564

648

732

816

900

984

1,068

84

1,488

84

2,664

80

3,464

Armenia

312

362

412

462

512

562

612

662

712

762

812

48

1,052

47

1,710

46

2,170

10

Aruba

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

11

Australia

120

163

206

249

292

335

378

421

464

507

547

40

747

38

1,279

35

1,629

30

30

12

Austria

174

221

268

315

362

409

456

503

550

597

644

47

879

36

1,383

34

1,723

31

31

13

Azerbaijan

240

303

366

429

492

555

618

681

744

807

869

62

1,179

62

2,047

62

2,667

62

62

14

Bahamas

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

15

Bahrain

213

265

317

369

421

473

525

577

629

681

733

52

993

47

1,651

47

2,121

47

47

16

Bangladesh

155

192

229

266

303

340

377

414

451

488

525

37

710

36

1,214

36

1,574

17

Barbados

xx

478

582

686

790

894

998

1,102

1,206

1,310

1,414

1,518

104

2,038

95

3,368

88

4,248

85

82

18

Belarus

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

19

Belgium

174

221

268

315

362

409

456

503

550

597

644

47

879

36

1,383

34

1,723

31

31

20

Belize

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

21

Benin

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

22

Bermuda

171

223

275

327

379

431

483

535

587

639

691

42

901

42

1,489

37

1,859

36

36

23

Bhutan

198

265

332

399

466

533

600

667

734

801

866

63

1,181

57

1,979

56

2,539

48

46

xx

xx

24

Bolivia

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

25

- Bosnia and Herzegovina

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

26

Botswana

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

27

Brazil

230

314

398

482

566

650

734

818

902

986

1,069

83

1,484

82

2,632

82

3,452

78

78

28

Brunei Darussalam

134

166

198

230

262

294

326

358

390

422

453

31

608

31

1,042

30

1,342

15

15

29

Bulgaria

xx

385

479

573

667

761

855

949

1,043

1,137

1,231

1,325

94

1,795

89

3,041

57

3,611

57

52

30

Burkina Faso

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

31

Burundi

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

32

Cambodia

145

182

219

256

293

330

367

404

441

478

515

37

700

37

1,218

37

1,588

36

36

33

Cameroon

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

34

Canada

169

205

241

277

313

349

385

421

457

493

529

36

709

36

1,213

36

1,573

32

31

35

Cape Verde

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

36

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

Caroline Island (Micronesia)


37

Caroline Island (Palau)

38

Cayman Islands

39

Central African Republic

40

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

166

229

292

355

418

481

544

607

670

733

794

51

1,049

42

1,637

36

1,997

36

36

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

Chad

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

41

Chile

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

42

China, Mainland (Major areas)*

96

118

140

162

184

206

228

250

272

294

318

23

433

18

685

18

865

16

16

10

China, Mainland (Other areas)

104

128

152

176

200

224

248

272

296

320

344

23

459

20

739

20

939

20

20

10

Guangdong Province , Beijing , Fuzhou , Hangzhou , Kunming , Shanghai , Tianjin , Wenzhou and Xiamen.
xx Multipack and SpeedpostFreight service are not available to these destinations.

# 30Posting of Speedpost items weighing over 30kg is accepted exclusively via pick-up service.
40Maximum weight limit is 40kg.

3
3.1

Service Rate Plan


Standard Service
500500500
Weight-based rate per item, each part 500g will be rounded up to the next whole 500g.

Standard Service
(HK$)

5.5
8
500

()

rate for weight not over (kg)

Destinations
43

Colombia

44

Congo (Dem. Rep. of the)

45

Congo (Republic of)

46

Costa Rica

47

xx

8
15
500

15

15
20
500

20

20
25
500

25
30
500

30#
500

Rate for every


additional 500g
for over 5.5kg
up to 8kg

Rate for
weight
not over
8kg

Rate for every


additional 500g
for over 8kg
up to 15kg

Rate for
weight
not over
15kg

Rate for every


additional 500g
for over 15kg
up to 20kg

Rate for
weight
not over
20kg

Rate for every


additional 500g
for over 20kg
up to 25kg

Rate for every


additional 500g
for over 25kg
up to 30kg

Rate for every


additional 500g
for over 30kg

0.5

1.5

2.5

3.5

4.5

5.5

223

307

391

475

559

643

727

811

895

979

1,063

83

1,478

79

2,584

78

3,364

78

78

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

208

307

406

505

604

703

802

901

1,000

1,099

1,197

94

1,667

94

2,983

93

3,913

90

88

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

Cte d'Ivoire (Ivory Coast)


48

Croatia

xx

385

479

573

667

761

855

949

1,043

1,137

1,231

1,325

94

1,795

89

3,041

57

3,611

57

52

49

Cuba

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

50

Cyprus

188

245

302

359

416

473

530

587

644

701

758

57

1,043

47

1,701

47

2,171

47

47

51

Czech Republic

240

318

396

474

552

630

708

786

864

942

1,019

77

1,404

53

2,146

51

2,656

51

51

52

Denmark

174

218

262

306

350

394

438

482

526

570

614

43

829

42

1,417

34

1,757

31

31

53

Djibouti

250

354

458

562

666

770

874

978

1,082

1,186

1,289

102

1,799

88

3,031

87

3,901

54

Dominica

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

55

Dominican Republic

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

56

East Timor

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

57

Ecuador

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

58

Egypt

208

262

316

370

424

478

532

586

640

694

748

52

1,008

47

1,666

46

2,126

59

El Salvador

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

60

Equatorial Guinea (Republic of)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

61

Eritrea

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

62

Estonia (Republic of)

213

271

329

387

445

503

561

619

677

735

792

57

1,077

57

1,875

56

2,435

56

56

63

Ethiopia

64

Fare Islands

65

xx

249

333

417

501

585

669

753

837

921

1,005

1,088

82

1,498

81

2,632

80

3,432

78

77

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

Fiji

109

156

203

250

297

344

391

438

485

532

579

47

814

32

1,262

29

1,552

66

Finland

180

221

262

303

344

385

426

467

508

549

589

40

789

40

1,349

40

1,749

38

35

67

France

174

216

258

300

342

384

426

468

510

552

594

42

804

40

1,364

38

1,744

30

30

68

French Guiana

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

69

French Polynesia

208

250

292

334

376

418

460

502

544

586

628

42

838

42

1,426

42

1,846

70

Gabon

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

71

Gambia

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

72

Gaza and Khan Yunis

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

73

Georgia (Republic of)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

74

Germany

174

216

258

300

342

384

426

468

510

552

594

42

804

40

1,364

38

1,744

30

30

75

Ghana

218

302

386

470

554

638

722

806

890

974

1,057

83

1,472

79

2,578

78

3,358

78

77

76

Gibraltar

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

77

Greece

176

223

270

317

364

411

458

505

552

599

646

47

881

37

1,399

36

1,759

78

Greenland

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

79

Grenada

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

80

Guadeloupe

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

81

Guam

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

82

Guatemala

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

83

Guinea (Republic of)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

84

Guinea Bissau (Republic of)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

85

Guyana

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

86

Haiti

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

87

Honduras (Republic of)

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

88

Hungary

203

271

339

407

475

543

611

679

747

815

882

66

1,212

62

2,080

60

2,680

57

57

89

Iceland

203

271

339

407

475

543

611

679

747

815

880

57

1,165

47

1,823

37

2,193

32

30

xx

xx

xx

xx Multipack and SpeedpostFreight service are not available to these destinations.

# 30Posting of Speedpost items weighing over 30kg is accepted exclusively via pick-up service.

3
3.1

Service Rate Plan


Standard Service
500500500
Weight-based rate per item, each part 500g will be rounded up to the next whole 500g.

Standard Service
(HK$)

5.5
8
500

()

rate for weight not over (kg)

Destinations

0.5

1.5

2.5

3.5

4.5

5.5

8
15
500

15

15
20
500

20

Rate for every


additional 500g
for over 5.5kg
up to 8kg

Rate for
weight
not over
8kg

Rate for every


additional 500g
for over 8kg
up to 15kg

Rate for
weight
not over
15kg

Rate for every


additional 500g
for over 15kg
up to 20kg

Rate for
weight
not over
20kg

20
25
500

25
30
500

Rate for every


additional 500g
for over 20kg
up to 25kg

Rate for every


additional 500g
for over 25kg
up to 30kg

30#
500

Rate for every


additional 500g
for over 30kg

90

India

215

271

327

383

439

495

551

607

663

719

764

40

964

30

1,384

30

1,684

91

Indonesia

114

156

198

240

282

324

366

408

450

492

534

42

744

35

1,234

32

1,554

30

30

92

Iran

292

354

416

478

540

602

664

726

788

850

912

58

1,202

54

1,958

53

2,488

93

Iraq

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

94

Ireland

174

221

268

315

362

409

456

503

550

597

644

47

879

36

1,383

34

1,723

31

31

95

Israel

230

298

366

434

502

570

638

706

774

842

909

67

1,244

56

2,028

56

2,588

96

Italy

215

280

345

410

475

540

605

670

735

800

840

40

1,040

40

1,600

40

2,000

40

40

97

Jamaica

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

98

Japan

117

153

189

225

261

297

333

369

405

441

477

36

657

32

1,105

32

1,425

31

31

99

Jordan

188

245

302

359

416

473

530

587

644

701

758

57

1,043

52

1,771

52

2,291

52

52

100

Kazakhstan

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

101

Kenya

343

437

531

625

719

813

907

1,001

1,095

1,189

1,282

90

1,732

88

2,964

87

3,834

81

81

102

Kiribati

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

103

Korea, North

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

104

Korea, South

99

117

135

153

171

189

207

225

243

261

279

17

364

15

574

15

724

15

15

105

Kuwait

198

261

324

387

450

513

576

639

702

765

826

61

1,131

57

1,929

56

2,489

56

56

106

Kyrgyzstan

302

365

428

491

554

617

680

743

806

869

931

62

1,241

61

2,095

61

2,705

107

Lao PDR

145

177

209

241

273

305

337

369

401

433

465

31

620

31

1,054

31

1,364

31

31

108

Latvia

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

109

Lebanon

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

110

Lesotho

250

354

458

562

666

770

874

978

1,082

1,186

1,290

104

1,810

94

3,126

89

4,016

84

84

111

Liberia

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

112

Libyan Arab Jamahiriya (Libya)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

113

Liechtenstein

174

221

268

315

362

409

456

503

550

597

644

47

879

36

1,383

34

1,723

31

31

114

Lithuania (Republic of)

385

479

573

667

761

855

949

1,043

1,137

1,231

1,325

94

1,795

89

3,041

57

3,611

57

52

115

Luxembourg

174

216

258

300

342

384

426

468

510

552

594

42

804

40

1,364

38

1,744

30

30

116

Macau

96

118

140

162

184

206

228

250

272

294

318

23

433

18

685

18

865

16

16

117

Macedonia

322

372

422

472

522

572

622

672

722

772

822

47

1,057

47

1,715

47

2,185

47

46

118

Madagascar (Democratic Rep. of)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

119

Malawi

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

120

Malaysia

102

120

138

156

174

192

210

228

246

264

282

16

362

15

572

15

722

15

15

121

Maldives (Republic of)

176

220

264

308

352

396

440

484

528

572

616

42

826

42

1,414

41

1,824

41

41

122

Mali

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

123

Malta

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

124

() Mariana Islands (Northern) xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

125

Marshall Islands

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

126

Martinique

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

127

Mauritania

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

128

Mauritius

260

359

458

557

656

755

854

953

1,052

1,151

1,250

99

1,745

94

3,061

94

4,001

94

94

129

Mexico

180

227

274

321

368

415

462

509

556

603

650

47

885

37

1,403

32

1,723

27

26

130

Moldova (Republic of)

131

Monaco

132

Mongolia

133

Montenegro

134

Montserrat

135

xx

xx

xx

292

342

392

442

492

542

592

642

692

742

792

50

1,042

50

1,742

47

2,212

47

47

343

385

427

469

511

553

595

637

679

721

763

42

973

40

1,533

32

1,853

31

31

218

255

292

329

366

403

440

477

514

551

588

37

773

37

1,291

37

1,661

xx

385

479

573

667

761

855

949

1,043

1,137

1,231

1,325

94

1,795

89

3,041

57

3,611

57

52

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

Morocco

271

344

417

490

563

636

709

782

855

928

1,000

62

1,310

52

2,038

48

2,518

40

34

136

Mozambique

343

437

531

625

719

813

907

1,001

1,095

1,189

1,283

89

1,728

89

2,974

88

3,854

85

82

137

Myanmar (Union of)

226

270

314

358

402

446

490

534

578

622

666

44

886

44

1,502

44

1,942

xx

xx Multipack and SpeedpostFreight service are not available to these destinations.


x SpeedpostFreight service is not available to this destination.

# 30Posting of Speedpost items weighing over 30kg is accepted exclusively via pick-up service.

10

3
3.1

Service Rate Plan


Standard Service
500500500
Weight-based rate per item, each part 500g will be rounded up to the next whole 500g.

Standard Service
(HK$)

5.5
8
500

()

rate for weight not over (kg)

Destinations

0.5

1.5

2.5

3.5

4.5

5.5

Rate for every


additional 500g
for over 5.5kg
up to 8kg

Rate for
weight
not over
8kg

8
15
500

Rate for every


additional 500g
for over 8kg
up to 15kg

15

Rate for
weight
not over
15kg

15
20
500

20

Rate for every


additional 500g
for over 15kg
up to 20kg

Rate for
weight
not over
20kg

20
25
500

25
30
500

Rate for every


additional 500g
for over 20kg
up to 25kg

Rate for every


additional 500g
for over 25kg
up to 30kg

Rate for every


additional 500g
for over 30kg

30#
500

138

Namibia

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

139

Nauru Islands

113

169

225

281

337

393

449

505

561

617

673

54

943

32

1,391

30

1,691

27

26

140

Nepal

170

202

234

266

298

330

362

394

426

458

490

32

650

32

1,098

31

1,408

31

31

141

Netherlands

174

221

268

315

362

409

456

503

550

597

644

47

879

36

1,383

34

1,723

31

31

142

Netherlands Antilles

171

223

275

327

379

431

483

535

587

639

691

52

951

47

1,609

22

1,829

20

20

143

New Caledonia

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

144

New Zealand

111

153

195

237

279

321

363

405

447

489

531

41

736

40

1,296

30

1,596

30

29

145

()

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

xx

xx

New Zealand Islands Territories (Cook Islands)


146

Nicaragua

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

147

Niger Republic

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

148

Nigeria

203

287

371

455

539

623

707

791

875

959

1,043

84

1,463

79

2,569

78

3,349

78

78

149

Norfolk Islands

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

150

Norway

180

221

262

303

344

385

426

467

508

549

589

40

789

40

1,349

40

1,749

38

35

151

Oman, Sultanate of

203

255

307

359

411

463

515

567

619

671

723

52

983

47

1,641

47

2,111

46

46

152

Pakistan

171

223

275

327

379

431

483

535

587

639

691

50

941

47

1,599

47

2,069

46

46

153

Panama (Republic of)

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

154

Papua New Guinea

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

155

Paraguay

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

156

Peru

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

157

Philippines

96

114

132

150

168

186

204

222

240

258

274

16

354

16

578

16

738

16

16

158

Poland

223

275

327

379

431

483

535

587

639

691

743

52

1,003

47

1,661

47

2,131

159

Portugal

174

216

258

300

342

384

426

468

510

552

594

42

804

42

1,392

40

1,792

36

36

160

Puerto Rico

127

174

221

268

315

362

409

456

503

550

596

46

826

33

1,288

32

1,608

28

28

161

Qatar (State of)

193

245

297

349

401

453

505

557

609

661

713

52

973

47

1,631

47

2,101

47

46

162

Runion

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

163

Romania

218

280

342

404

466

528

590

652

714

776

838

58

1,128

52

1,856

52

2,376

52

51

164

Russian Federation (Russia)

225

303

381

459

537

615

693

771

849

927

1,005

78

1,395

72

2,403

72

3,123

72

72

165

Rwanda

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

166

() Samoa (U.S.A. Territory)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

167

San Marino

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

168

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

xx

xx

Sao Tom and Principe (Republic of)


169

Saudi Arabia

235

303

371

439

507

575

643

711

779

847

914

67

1,249

67

2,187

62

2,807

61

61

170

Senegal

260

359

458

557

656

755

854

953

1,052

1,151

1,250

99

1,745

84

2,921

84

3,761

83

82

171

Serbia (Republic of)

385

479

573

667

761

855

949

1,043

1,137

1,231

1,325

94

1,795

89

3,041

57

3,611

57

52

172

Seychelles

250

344

438

532

626

720

814

908

1,002

1,096

1,190

84

1,610

83

2,772

78

3,552

72

67

173

Sierra Leone

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

174

Singapore

96

115

134

153

172

191

210

229

248

267

286

19

381

19

647

19

837

18

15

10

175

Slovak Republic (Slovakia ) xx

385

479

573

667

761

855

949

1,043

1,137

1,231

1,325

94

1,795

89

3,041

57

3,611

57

52

176

Slovenia (Republic of)

208

255

302

349

396

443

490

537

584

631

678

42

888

42

1,476

42

1,896

41

41

177

Solomon Islands

113

165

217

269

321

373

425

477

529

581

629

46

859

45

1,489

45

1,939

44

43

178

South Africa (Republic of)

230

339

448

557

666

775

884

993

1,102

1,211

1,319

98

1,809

82

2,957

68

3,637

68

68

179

Spain

174

216

258

300

342

384

426

468

510

552

594

42

804

40

1,364

40

1,764

180

Sri Lanka (Republic of)

171

224

277

330

383

436

489

542

595

648

701

53

966

43

1,568

43

1,998

42

41

181

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

xx

xx

St. Christopher (St. Kitts) and Nevis


182

St. Lucia

xx Multipack and SpeedpostFreight service are not available to these destinations.

11

# 30Posting of Speedpost items weighing over 30kg is accepted exclusively via pick-up service.
40 Maximum weight limit is 40kg.

12

3
3.1

Service Rate Plan


Standard Service
500500500
Weight-based rate per item, each part 500g will be rounded up to the next whole 500g.

Standard Service
(HK$)

5.5
8
500

()

rate for weight not over (kg)

Destinations

0.5

1.5

2.5

3.5

4.5

5.5

8
15
500

15

15
20
500

20

20
25
500

25
30
500

30#
500

Rate for every


additional 500g
for over 5.5kg
up to 8kg

Rate for
weight
not over
8kg

Rate for every


additional 500g
for over 8kg
up to 15kg

Rate for
weight
not over
15kg

Rate for every


additional 500g
for over 15kg
up to 20kg

Rate for
weight
not over
20kg

Rate for every


additional 500g
for over 20kg
up to 25kg

Rate for every


additional 500g
for over 25kg
up to 30kg

Rate for every


additional 500g
for over 30kg

183

St. Vincent

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

184

Sudan

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

185

Suriname (Republic of)

xx

426

520

614

708

802

896

990

1,084

1,178

1,272

1,366

94

1,836

84

3,012

62

3,632

58

56

186

Swaziland

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

187

Sweden

180

222

264

306

348

390

432

474

516

558

598

40

798

40

1,358

40

1,758

38

35

188

Switzerland

174

221

268

315

362

409

456

503

550

597

644

47

879

36

1,383

34

1,723

31

31

189

()

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

96

115

134

153

172

191

210

229

248

267

284

16

364

15

574

15

724

15

15

10*

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

Syrian Arab Republic (Syria)


190

Taiwan

191

Tajikistan (Republic of)

192

Tanzania

333

422

511

600

689

778

867

956

1,045

1,134

1,223

89

1,668

83

2,830

73

3,560

72

53

193

Thailand

96

115

134

153

172

191

210

229

248

267

285

18

375

18

627

16

787

15

15

194

Togo

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

195

Tonga

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

196

()

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

Tortola (British Virgin Islands)


197

Trinidad & Tobago (Republic of)

198

Tunisia

235

319

403

487

571

655

739

823

907

991

1,075

83

1,490

81

2,624

75

3,374

73

73

199

Turkey

193

255

317

379

441

503

565

627

689

751

813

62

1,123

57

1,921

56

2,481

48

46

200

Turkmenistan

322

377

432

487

542

597

652

707

762

817

872

55

1,147

55

1,917

55

2,467

201

Turks & Caicos Islands

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

202

Tuvalu

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

203

Uganda

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

204

Ukraine

xx

385

479

573

667

761

855

949

1,043

1,137

1,231

1,325

94

1,795

89

3,041

57

3,611

57

52

205

United Arab Emirates

220

278

336

394

452

510

568

626

684

742

799

57

1,084

52

1,812

52

2,332

52

50

206

United Kingdom

174

218

262

306

350

394

438

482

526

570

614

43

829

42

1,417

34

1,757

31

31

207

United States of America

127

174

221

268

315

362

409

456

503

550

596

46

826

33

1,288

32

1,608

28

28

208

Uruguay

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

209

Uzbekistan (Republic of)

302

370

438

506

574

642

710

778

846

914

981

67

1,316

67

2,254

67

2,924

210

Vanuatu (The Republic of)

113

171

229

287

345

403

461

519

577

635

689

54

959

31

211

Venezuela

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

212

Vietnam

146

188

230

272

314

356

398

440

482

524

566

42

776

36

1,280

36

1,640

32

32

213

Virgin Islands of the USA

xx

395

489

583

677

771

865

959

1,053

1,147

1,241

1,335

94

1,805

83

2,967

64

3,607

56

55

214

Western Samoa

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

215

Yemen (Republic of)

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

216

Zambia

xx

458

562

666

770

874

978

1,082

1,186

1,290

1,394

1,498

104

2,018

94

3,334

89

4,224

84

84

217

Zimbabwe

260

364

468

572

676

780

884

988

1,092

1,196

1,300

99

1,795

94

3,111

93

4,041

93

93

xx

xx

xx Multipack and SpeedpostFreight service are not available to these destinations.

# 30Posting of Speedpost items weighing over 30kg is accepted exclusively via pick-up service.

* 35Maximum weight limit is 35kg.


10Maximum weight limit is 10kg.

13

14

3
3.2

Service Rate Plan Multipack Service

Multipack Service

International Express to Fit Different Posting Needs

Speedpost Multipack Service is specially designed for customers


using Multipack box from Hongkong Post to send Speedpost
items. Our Multipack is the best solution to packing and shipping
your items of various types with care. The price of Multipack
will be deducted from the postage, enabling you to save more
money.

Service features

1. 100
2. ()
3. 5102030

4.

1. Delivery to over 100 destinations worldwide


2. Service rates (Note) based on geographic zones are more
economical than Standard Service rates
3. Multipack box comes in four size: 5kg, 10kg, 20kg and 30kg
4. The price of the Multipack box can be deducted from
Speedpost postage

()

Note on Use:

(1)
(2)

(3)

(4)

(5)
(Pos 15A/2)4

(1) Customers have to pay for the Multipack box before posting.
(2) The price of Multipack box will be deducted from the shipping cost when using
Speedpost Multipack Service to send Speedpost items with Multipack box. (This
applies only if the postage for using Speedpost Multipack Service is lower than
that of Speedpost Standard Service.)
(3) Customers have to use brand new and original Multipack box for sending
Speedpost items. Otherwise, the Speedpost items will be charged at Speedpost
Standard Service rates.
(4) Speedpost Multipack Service is charged according to geographic zones. If the
Speedpost item posted is within the recommended maximum weight capacities,
the postage is lower compared to that of Speedpost Standard Service. To choose
the most suitable service, customers are advised to check the Speedpost Standard Service rates.
(5) Before posting, please refer to Section 4 of Speedpost Posting Guide (Pos 15A/
2) for the weight and size limits for shipping to different destination countries/
areas.

Rate Table
Weight-based rate per item.
5
5

5kg
Multipack
(Up to 5kg)

Zone

500

Every
Additional
500g

10
20
500
500
10
20

Every
Additional
500g

10kg
Multipack
(Up to 10kg)

20kg
Multipack
(Up to 20kg)

Every
Additional
500g

30

500
40

Every
Additional
500g
(Up to 40kg)

30kg
Multipack

Zone 1

$249

$15

$406

$15

$724

$15

$1,038

$10#

Zone 2

$422

$15

$581

$15

$901

$15

$1,213

Zone 3

$483

$25

$742

$25

$1,253

$25

$1,763

Zone 4

$583

$45

$1,033

$45

$1,910

$45

$2,830

Zone 5

$868

$79

$1,662

$79

$3,244

$79

$4,829

#
(1)
(2)

# Applicable to Mainland China, Taiwan and Singapore only


Note: (1) The above rates do not have the cost price of the Multipack deducted.
(2) Rates are based on the total weight of your package, including the weight of
the Multipack.

Price of Multipack

()
() x () x ()

Code

Type

Dimension (cm)
(L) x (W) x (H)

M1

5 kg

M2

()

Recommended Maximum
Weight Capacity of Multipack
(kg)

Net weight of
Multipack box

Price (HK$)

37 x 25 x 21

0.35 kg

$16.0

8.5

10 kg

43 x 35 x 26

0.55 kg

$22.0

15

M3

20 kg

45.5 x 42.5 x 33.5

1.15 kg

$33.0

25

M4

30 kg

73 x 55 x 46

2.40 kg

$44.0

40

15

Destinations
3
Angola 3
2&3
Argentina 2&3
2&3
Armenia2&3

Australia

Austria

Azerbaijan

Bahrain
3
Bangladesh3

Belgium

Bermuda

Bhutan

Brazil

Brunei Darussalam

Cambodia

Canada

Cayman Islands
1
China, Mainland 1

Colombia

Congo (Republic of)

Cyprus

Czech Republic

Denmark
3
Djibouti3
3
Egypt 3

Estonia (Republic of)

Ethiopia

Service Rate Plan Multipack Service

Zone
5
5
4
3
3
3
4
2
3
3
2
5
1
1
3
3
1
5
5
3
3
3
5
4
3
5

Destinations

Zone

3
Fiji 3

Finland

France
3
French Polynesia3

Germany

Ghana
3
Greece3

Hungary

Iceland
3
India3

Indonesia
3
Iran3

Ireland
3
Israel3

Italy

Japan

Jordan

Kenya

Korea, South

Kuwait
2&3
Kyrgyzstan2&3

Lao PDR

Lesotho

Liechtenstein

Luxembourg

Macau

3
3
3
4
3
5
3
3
3
3
1
4
3
4
4
2
4
5
1
4
4
1
5
3
3
1

Destinations

Macedonia

Malaysia

Maldives (Republic of)

Mauritius

Mexico

Moldova (Republic of)


2&3
Mongolia2&3

Morocco
2
Mozambique2
3
Myanmar (Union of)3

Nauru Islands

Nepal

Netherlands

Netherlands Antilles
2
New Zealand2

Nigeria

Norway

Oman, Sultanate of

Pakistan

Philippines
3
Poland 3

Portugal

Puerto Rico

Qatar (State of)

Romania

Russian Federation (Russia)

Zone
4
1
2
5
3
4
2
4
5
2
3
2
3
3
2
5
3
4
2
1
3
3
3
4

Destinations

Saudi Arabia

Senegal

Seychelles
1
Singapore1

Slovenia (Republic of)

Solomon Islands

South Africa (Republic of)


3
Spain 3

Sri Lanka (Republic of)

Sweden

Switzerland
1
Taiwan1

Tanzania

Thailand

Tunisia

Turkey
2&3
Turkmenistan 2&3

United Arab Emirates

United Kingdom

United States of America


2&3
Uzbekistan (Republic of)2&3
4
Vanuatu (The Republic of)4

Vietnam

Zimbabwe

Zone
4
5
5
1
3
4
5
3
2
3
3
1
5
1
5
3
4
4
3
3
4
3
1
5

3
4

Remarks:

(1) 30

(2) 30
(3) 20
(4) 10

(1) Speedpost items weighing over 30kg are acceptable and must be
collected via pick-up service
(2) The 30kg Multipack is not acceptable
(3) Maximum weight is 20kg
(4) Maximum weight is 10kg
The above conditions are based on the requirements of the overseas
postal administrations.

16

Service Rate Plan Premium Service

3.3

Premium Service

The Safer, Surer Way for Next Day Delivery


Need to ship important items timely to major international
or Asian cities? Speedpost Premium Service guarantees
on-time delivery by the specified time on the next working
day.

Service Features
1. Delivery network covers the designated areas in 13
major cities around the world
2. Guaranteed delivery by the specified time on the next
working day
3. Full refund of premium surcharge for late delivery
Service Details and Surcharges:
Regions

(Please inquire about serviceable post code areas


at Speedpost website, service hotline 2921 2277
or counters)

Australia
Sydney
Melbourne
China, Mainland
Beijing
Shanghai
Guangzhou
Fuzhou
Xiamen

Category of mail accepted

Document Non Document

(1)

Days of
acceptance in
Hong Kong (2)

Local Delivery Time for


Premium Service
(next working day)

Surcharge per
Premium
Service Item(HK$)

2 p.m.

68

12 noon

68

10 a.m.
1 p.m.

58

2 p.m.

58

2 p.m.

58

2 p.m.

58

10 a.m.

98

(3)

Mon to Thu

Mon to Thu

Macau
Macau Peninsular

Mon to Thu

Japan
Tokyo
Osaka

Mon to Thu

Korea, South
Seoul

Mon to Thu

Singapore

Mon to Fri

Taipa Island and


Coloane Island
Germany
Frankfurt

Mon to Thu

(1) Applicable to non-dutiable non-documents items only


(2) The Latest Times of Posting (LTP) of all Premium Services
is the same as the latest LTP of the normal Speedpost
Service (See Section 7)
(3) On top of Speedpost Standard Service rates

17

3
3.4

Service Rate Plan SpeedpostFreight Service

SpeedpostFreight Service

Easier and More Affordable Shipping of Bulky Goods

Our professional Freight Service provides fast and reliable courier of


your heavy shipment overseas, quaranteeing on-time delivery to help
you develop successful global business.

Service Features

1. 100
2.
3. 5
50

Gross Weight of Consignment (kg)


Destinations
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17

Angola
Argentina
Armenia
Australia
Austria
Azerbaijan
Bahrain
Bangladesh
Belgium
Bermuda
Bhutan
Brazil
Brunei Darussalam
Cambodia
Canada
Cayman Islands
*

1. Delivery network covers over 100 destinations worldwide.


2. Competitive service rates based on actual weight of the whole
consignment.
3. The whole consignment can contain as few as two items, weighing
50kg or more in total with each item at least 5kg.

50
Gross Weight of Consignments over 50kg

Gross Weight of Consignment (kg)


Destinations

Rates per kg(HK$)

136
136
92
56
62
109
101
65
64
108
47
136
47
72
62
95
34

52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78

China, Mainland (Major areas)*


18

36

19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51

China, Mainland (Other areas)


Colombia
Congo (Republic of)
Cyprus
Czech Republic
Denmark
Djibouti
Egypt
Estonia (Republic of)
Ethiopia
Fiji
Finland
France
French Polynesia
Germany
Ghana
Greece
Hungary
Iceland
India
Indonesia
Iran
Ireland
Israel
Japan
Jordan
Kenya
Korea, South
Kuwait
Kyrgyzstan
Lao PDR
Lesotho
Liechtenstein
Luxembourg

136
169
102
116
62
184
87
118
143
67
62
60
129
62
162
72
114
79
69
52
116
78
114
51
110
176
34
114
111
65
194
79
68

*
Guangdong Province, Beijing, Fuzhou, Hangzhou, Kunming, Shanghai, Tianjin, Wenzhou & Xiamen

79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100
101
102

50
Gross Weight of Consignments over 50kg

Rates per kg(HK$)

Macau
Macedonia
Malaysia
Maldives (Republic of)
Mauritius
Mexico
Moldova (Republic of)
Mongolia
Morocco
Mozambique
Myanmar (Union of)
Nauru Islands
Nepal
Netherlands
Netherlands Antilles
New Zealand
Nigeria
Norway
Oman, Sultanate of
Pakistan
Philippines
Poland
Portugal
Puerto Rico
Qatar (State of)
Romania

Russian Federation (Russia)


Saudi Arabia
Senegal
Seychelles
Singapore
Slovenia (Republic of)
Solomon Islands
South Africa (Republic of)
Spain
Sri Lanka (Republic of)
Sweden
Switzerland
Taiwan
Tanzania
Thailand
Tunisia
Turkey
Turkmenistan

77

194
72
91
67
86
174
84
67
65
59
62
56
161
65
91
77
34
94
72
63
90
109
142
131
136
154
34

89
64
150
64
77

66
65
34
148
34
139
79
102
101

United Arab Emirates


United Kingdom
United States of America
Uzbekistan (Republic of)
Vanuatu (The Republic of)
Vietnam
Zimbabwe

67
63
121
63
66
184


Each part kilo will be rounded up to the next whole kilo.

18

34
93
34

Service Rate Plan Speedpost Freight Service

Service Terms and Conditions


5
50

If you post two or more items to the same addressee in


the same location with minimum weight per item of
5kg and 50kg per consignment, you can use our
SpeedpostFreight service to enjoy preferential postage
rate. All packages should conform to the limitation as
specified in Speedpost Posting Guide Section 4.

All packages in each consignment need to be of the


same type and are sent at the same time to the same
addressee.

Each part kilo will be rounded up to the next whole


kilo.

Stamps and franking machines are not acceptable


methods of payment for SpeedpostFreight.

Compensation for loss of, damage to or any delay to


items in delivery (except those items held by Customs
for clearance), will be calculated on a pro-rata basis
according to the gross weight of the consignment.
Compensation or postage refund is based on that in
section 5.

Pick-up service for SpeedpostFreight is available to


account customers only. There is an extra service fee
of HK$50 for each pick-up with a maximum of HK$200
per month. Counter acceptance is available at all post
offices (excluding mobile post offices and mailrooms)
to all customers.

Speedpost reserves the right to alter the terms and


conditions of SpeedpostFreight service without prior
notice.

19

3
3.5

Service Rate Plan FreightPLUS Service

FreightPLUS Service

A simple and economical way to send multiple


pieces in one consignment

To meet customers demand for quality freight option,


the new Speedpost FreightPLUS service is introduced to
all Speedpost account customer s. It is simple and
economical to send multiple pieces in one consignment,
with only one set of consignment notes required.

1.

Service Features

1. This service is exclusive to Speedpost account

customers and only accepts postings via pick-up.


2. No maximum total weight limit per consignment
subject to a minimum of 2 items per consignment and
an overall minimum chargeable weight of 20 kg.
The minimum weight of each item is 1 kg and the
maximum weight 40 kg. If the items are carried by
pallets / boxes, the maximum weight of each pallet /
box is 500 kg.
Each consignment is charged on per kilo basis. Any
fraction of a kilo will be rounded up to the next whole
kilo.
Items will be charged on its dead weight or volumetric
weight, whichever is higher.
3. Only one set of consignment notes is required for
multiple pieces sending to the same recipient and
address in single consignment.
4. Customers can log on to the Speedpost Online
Account Zone (SOAZ) in Speedpost website for
filling in and printing posting forms at any time.
5. Items shipped will be processed through commercial
clearance.

2.
20
140

500

11

3.

4.

5.

6911

Freight Charges

The service is available to India at HK$69 per kg based


on the total chargeable weight (each consignment is
charged on a per kilo basis, any fraction of a kilo will be
rounded up to the next whole kilo). Chargeable weight
is determined by dead weight or volumetic weight of the
consignment, whichever is higher.

w w w.hongkongpost.com/
speedpost

Posting Guide, Service Terms and Conditions


For details, please refer to Speedpost website (www.
hongkongpost.com/speedpost).

20

Service Rate Plan Next Flight Out Service

3.6

Next Flight Out Service

The Speediest Delivery Solution

Jointly launched by Hongkong Post, Cathay Pacific Cargo


and RPX, Next Flight Out Service is a speedy delivery
solution to help you out at crucial times. We partner with
reputable airlines to ensure swift delivery to 8 major cities
in Asia and Europe. Urgent items can reach the addressees
the same night after posting at the earliest.

Service Features

1.

2.
3. SMS

1. Priority delivery to Singapore, Taipei, Manila, Kuala


Lumpur, Penang, London, Paris and Amsterdam.
2. Convenient posting at designated post offices or by
pick-up service.
3. Delivery confirmation via SMS is available.

Area Coverage

Cities

Applicable Postcode at destination

Expected Delivery Time


for Document Item

Expected Delivery Time


for Non-document Item

Asian Cities

100000-118381, 118383-508265, 508416-

22:00

23:00

Singapore

508430, 508434-508448, 508452-839999

22:00 pm

23:00 pm

100-116

20:00

21:00

20:00 pm

21:00 pm

20:00

22:00

20:00 pm

22:00 pm

22:30 (

23:30(

),02:00

01:00 (
)

(
)

22:30 pm (for posting on Mon,


Wed & Sat), or 01:00 am on the
next day (for posting on Tue,
Thu & Fri)

23:30 pm (for posting on Mon,


Wed & Sat), or 02:00 am on
the next day (for posting on
Tue, Thu & Fri)

22:30

23:30

22:30 pm

23:30 pm

Taipei

1000-1012, 0700-0790, 1200-1235, 1634

Manila

10000-11600

Penang

50000-59200

Kuala Lumpur

European cities

N1-22, NW1-11, EC1-4, E1, SE1-28,

15:00

17:00

London

SW1-10, WC1-2, W1-14

15:00pm on the next day

17:00pm on the next day

75000-75999, 77000, 78000-78999,

15:00

17:00

Paris

92000-94999

15:00pm on the next day

17:00pm on the next day

1001-1099

15:00

17:00

15:00pm on the next day

17:00pm on the next day

Amsterdam

21

Service Rate Plan Next Flight Out Service

Service Rate
Asian Cities

Unit Item Weight

Document
1()

Below 1kg (Basic Service Charge)

Non-Document

European cities

Document

Non-Document

2,500

3,000

2,600

3,500

HK$2,500

HK$3,000

HK$2,600

HK$3,500

110 ()

10

Rate for every 1kg for 1kg up to 10kg

HK$10/kg

15

HK$15/kg

10 ()

100

Rate for every 1kg for over 10kg

HK$100/kg

150

HK$150/kg

1.01.01.0
Note: Weight-based price per item. Each part 1.0kg will be rounded up to the next whole 1.0kg.

Posting Channels and Latest Time of Posting


Asian Cities

Channels

Latest Times of Posting


*
*

Service Dates

European cities

Latest Times of Posting

10:00

18:00

10:00 am

18:00 pm

General Post Office*, Tsim Sha Tsui


Post Office, Airport Post Office, Sheung
Wan Post Office*, Kowloon Central Post
Office, International Mail Centre,
Granville Road Post Office, Gillies
Avenue Post Office, and Tsuen Wan Post
Office.

Service Dates

(
)


(
)

Mon to Fri
(except public
holidays at
destinations and
Hong Kong)

Mon to Sat
(except public
holiday at
destinations and
Hong Kong)

2921 2266**

10:00

18:00

Pick-up Service Hotline: 2921 2266**

()
(11:00)

()
(19:00)

10:00 am

18:00 pm

(last order call)


(Estimated pick-up time:
11:00am)

(last order call)


(Estimated pick-up time:
19:00pm)

Item acceptance still available at GPO during public holidays.


**

Areas applicable for pick-up service:


Hong Kong Island: From Sai Ying Pun to Chai Wan
Kowloon Peninsula: East to Yau Tong (excluding Tseung Kwan O), South to TST, West to Cheung Sha Wan, North to Lion Rock
New Territories: Kwai Chung, Tsuen Wan (excluding Tsing Yi), Shatin (excluding Ma On Shan), Tai Wai and Fo Tan

22

Service Rate Plan Next Flight Out Service

Maximum Item Weight and Dimensions

Applicable to both document and non-document items:

1. Unit weight shall be </=30kg

1. 30

2. The maximum length per item is 1.5m, and the


combined length and girth shall not be >3m.

2. 1.5 3
3. *

1,500
900

3. Recommended maximum value per item*: Singapore, Taipei, Manila, Penang, London, Frankfurt
and Amsterdam: HK$1,500 per item
Kuala Lumpur: HK$900 per item

* Posting those items which unit value exceeds the recommended


maximum value may result in delay in delivery due to seizure by the
Customs.

Customs Document

1.
Pos460
(Proforma invoice)

1. Next Flight Out items are not delivered via postal


channel. To facilitate customs clearance, in addition to
Speedpost Multi-park Address Pack (POS460),
proforma invoice in triplicate should be attached to nondocument items, and export licence, Textiles Trader
Registration (TTR), country of origin and quota licence,
etc. to textile and garment products.

2.

2. Where import duty / tax is payable for an item, the


addressee shall make payment accordingly to ensure ontime delivery.

1.

Other Terms

2.

1. The current Speedpost policies regarding insurance,


other terms, service terms and conditions and
compensation apply to Next Flight Out Service.

3.

2. Next Flight Out Service is exclusive to Speedpost


account customers.

4.

3. Service fee is still pavable even if an ordered shipment


is cancelled by the customer during transit.

4. Hongkong Post will not accept any claim for


compensation due to any of the following delays:*Delay in delivery of an item resulting from seizure by
Customs due to the failure of the customer to provide
relevant customs document(s).
*Delay in delivery of an item due to the failure of the
customer to provide valid telephone number and other
contact details of the addressee.

23

3
3.7

Service Rate Plan Economy Express Service

Economy Express Service

The Best Choice for Cost-Effective and Reliable


Courier Service

Taking advantage of Hongkong Posts extensive courier


network in Mainland China, Speedpost is pleased to offer
our account customers the new Economy Express Service
- an alternative cost-saving courier solution to deliver your
bulky items in as fast as 4 working days to key cities and
provinces of Mainland China, and help your business
expand into new markets at minimal cost.

1. 70%
2.

Service Features

3.

1. Enjoy up to 70% savings on postage.


2. Extensive coverage of Beijing, Shanghai, Tianjin,
Chongqing, Wuhan, Guangdong province and Hubei
province.
3. Delivery within 4 working days at the earliest.
4. Full Tracking Service.
5. Customers can log on to the Speedpost Online Account
Zone in Speedpost website for filling in and printing
posting forms at any time
6. Good can be posted conveniently at over 120 post offices
throughout the territory or via our pick-up service.

4.
5.

6. 120

Service Rate
()
Unit Item Weight (kg)
5.0
5.5
6.0

Guangdong Province
95
103
111

) / Service Rate (HK / $)

Outside of Guangdong Province


129
139
149

6.5
7.0
7.5
8.0
8.5

119
127
135
143
149

159
169
179
189
197

9.0
9.5
10.0

155
161
167

205
213
221

10500
Rate for every 500g for over 10kg

500500500

Note: Each part of 500g will be rounded up to the next whole of 500g.

* Destination outside of Guangdong province include: Beijing, Shanghai, Tianjin, Chongqing, Wuhan and Hubei province.

24

Service Rate Plan Economy Express Service

Service Terms and Conditions

1.

1. Applicable only to Speedpost account customers.


2. Items sent through Economy Express will be delivered
within 4 working days at the earliest. No compensation
or postage refund will be provided for delivery delays.
3. The maximum weight and size limits is 40kg and 2
metres in length and girth combined. Posting of items
weighing over 30kg is accepted exclusively via pick-up
service.
4. The pick-up service fee on Economy Express is the
same as that applied to other Speedpost services.
5. Speedpost account customers are required to login
Speedpost Online Acount Zone to fill in and print the
Economy Express service posting form (Pos495). If
customers have used the Speedpost Standard service
posting form (Pos460), then the item will be charged at
Speedpost Standard rates.
6. For details, please visit Speedpost website at
www.hongkongpost.com/speedpost.

2.

3. 40
30
4.

5.

(Pos 495)
(Pos 460)

6.
www.hongkongpost.com/speedpost

25

e-

3
3.8

Service Rate Plan EC-Post Service

e- EC-Post Service

Tailor-made for e-Business


Promotion Rate for Courier to Mainland China
Charged on a Per-item Basis with Track and Trace

Specially introduced for e-business. EC-Post service


covers major provinces and cities in Mainland China. You
can now send goods weighing 2kg or less to your customers
in Mainland China with the shortest time of 4 working
days and at the lowest rate of HK$59.

e-
2$59

Service Features

1. 50%

1. Enjoy up to 50% savings on postage and allow better


budget control with a flat rate on area basis.
2. Extensive service coverage of Guangdong, Beijing,
Shanghai, Chongqing, Sichuan, Fujian, Zhejiang,
Shandong and Tianjin.
3. Delivery within 4 working days at the earliest.
4. Full Tracking Service.
5. Customers can log on to the Speedpost Online Account
Zone in Speedpost website for filling in and printing
posting forms at any time
6. Goods can be posted conveniently at over 120 post
offices throughout the territory, For sending 20 items
or more, you can also use our pick-up service.

2.

3.
4.
5.

6. 12020

e- EC-Post Service Rate

Destination

Flat Rate per Item Weighing 2kg or less

Guangdong Province

HK$59

Outside Guangdong Province*

HK$69

* Destinations outside Guangdong Province include: Beijing, Shanghai, Fujian, Sichuan, Chongqing, Zhejiang, Shandong and Tianjin.

e- Applicable Areas of EC Post

Province / City

Postal Code

Province / City

Postal Code

Guangdong

510000 - 529999

Shanghai

200000 - 209999

Fujian

350000 - 369999

Shandong

250000 - 279999

Sichuan

610000 - 649999

Tianjin

300000 - 309999

Chongqing

400000 - 409999

Beijing

100000 - 109999

Zhejiang

310000 - 329999

Service Terms and Conditions

1.

1. Applicable to Speedpost account customers only.

2. e-

2. Items sent through EC Post can be delivered within 4


working days at the earliest. No compensation or refund of
postage will be payable for delivery delays.

3. 2 2

3. The maximum weight limits per item is 2kg. For sending items
weighing above 2kg, please use Speedpost Standard Service.

4. 20e-
220

4. Pick-up servcie is only available for sending 20 or more


EC Post items. The maximum weight limit per each item
2kg. Posting over the counter is required if the quantity is less
than 20.

5.

e-
(Pos 918)
(Pos 460)

5. Speedpost account customers are required to login Speedpost


Online Acount Zone to fill in and print the EC Post service
posting form (Pos918). If customers have used the Speedpost
Standard service posting form (Pos460), then the item will be
charged at Speedpost Standard rates.
26

4
4.1

Value-added Services

Postage Paid by Addressee Service


Speedpost account customers can choose to bill the
addressee for postage when using Speedpost standard
service for sending items Guangdong Pr ovince and
Macau. This flexible payment option greatly facilitates
your daily business activities!

Service Features

1.

1. Applicable area :
Guangdong Province and Macau

2.

2. Customer :
Applicable to Speedpost account customers only

3.

3. Eligible items :
Guangdong Province Non document items (including
sample, merchandise and gift)
Macau Document and non document items (including
sample, merchandise and gift)

4.

4. Eligible Service :
Speedpost Standard Service

5.

5. Online Posting Form :


Customers can fill out and print the online posting form
via Speedpost Online Account Zone anytime, anywhere!

6.

7.

6. Posting Channel :
Monday-to-Sunday pick up service

7. Service fee:
Postage Postage denominated in RMB to be paid in
cash by addressee in Guangdong Province.
Postage denominated in MOP to be paid in
cash by addressee in Macau.

10

)
1.

Service fee HKD$10 per item (The service fee will


be debited from sender's Speedpost
account or paid by franker labels.)

2.

(Pos494B)(Pos460)

Note: 1. Postage Paid by Addressee Service and Cash on


Delivery Service cannot be used together.
2. Speedpost account customers are required to login
Speedpost Online Account Zone to fill in and print the
posting form (Pos494B) for Postage Paid by Addressee
service. If customers use the Speedpost Multi-part
Address Pack (Pos460) or other posting forms, the item
will be processed as a normal Speedpost item.
Hongkong Post will debit the postage from senders
Speedpost account, and will not bill the postage to the
addressee.

27

4
4.2

Value-added Services

Cash on Delivery Service

Speedpost launches Cash on Delivery service to meet the


need of customers sending urgent items to Guangdong
Province in China. We guarantee timely delivery and
collect payment on the spot giving you greater peace of
mind! In this competitive business environment, it is
crucial to manage your finance carefully. To avoid bad
debt and speed up cash flow at the same time, Cash on
Delivery Service is surely your best choice.

1.

Service Features

2.

1. Applicable area :
Guangdong Province, China

3.

2. Customer :
Applicable to Speedpost account customers only
3. Eligible items :
Goods items, including sample, merchandise and gift

4.

4. Posting service :
Items must be posted via Speedpost Standard Service

5.

5. Online posting form :


Speedpost account customers can fill out and print the
online posting form via Speedpost Online Account Zone
anytime, anywhere!

6.

6. Posting mode :
Monday-to-Sunday pick-up service

7.

5,000

2%20

7. Service fees:
The addressees in Guangdong shall pay the followings
by RMB in cash:
* Payment for goods item
The amount to be paid is printed on the posting form.
The maximum amount collected for each Cash on
Delivery item is RMB 5,000.
* Handling charge
2% of the payment for the goods item. The minimum
handling charge is RMB 20.

8.

10

8. Return of money collected:


The money collected at the time of delivery will be
returned to sender by cheque in Hong Kong dollars,
and the amount of which is calculated at the exchange
rate published on Speedpost Online Account Zone
on the date of posting. The cheque will be sent by mail
at least 10 working days after the successful delivery.

1.
2.

(Pos494B)(Pos460)

Note: 1. Postage Paid by Addressee Service and Cash on


Delivery Service cannot be used together.
2. Speedpost account customers are required to login
Speedpost Online Account Zone to fill in and print the
posting form (Pos494B) for Cash on Delivery service.
If customers use the Speedpost Multi-part Address Pack
(Pos460) or other posting forms, the item will be
processed as a normal Speedpost item. Hongkong Post
will not collect payment from the addressee.

28

4
4.3

Insurance Service

Insurance Service

Comprehensive insurance adds to your peace


of mind

For extra peace of mind, insure your shipments prior to


posting. Speedpost insurance service compensates your
shipments for the unlikely event of loss or damage during
transit from Hong Kong to overseas.

Speedpost Insurance Service Premium Table


Premium (HK$)

Sum Insured (HK$)

General Items

*
Watches, mobile phones, cameras and accessories*

/ / / / / e -

Speedpost Standard Service / Multipack Service / Premium Service /


Next Flight Out Service / Economy Express Service / EC-Post Service
> $1,500 $2,500

$23.50

$31.00

> $2,500 $5,000

$35.50

$50.00

> $5,000 $10,000

$58.50

$99.50

> $10,000 $20,000

$88.00

$136.00

> $20,000 $30,000

$127.50

$177.00

> $30,000 $40,000

$150.50

$220.00

> $40,000 $50,000

$168.50

$282.50

SpeedpostFreight Service / Speedpost FreightPLUS Service


$200,000
$200,000 or below

0.205%
0.205% of sum insured

0.315%
0.315% of sum insured

* 10

The deductible amount for watches, mobile phones, cameras and accessories will be 10% of the total sum insured of loss.

(1)

(2)
(3) 10,000200,000
50,000

Note:
(1) To make a claim, customer is required to refer to the insurance company concerned. Each claim is subject to the terms and conditions as
specified in the Notes on Speedpost Insurance Service available at post offices.
(2) Hongkong Post will not provide compensation to customers who have their items insured in case of loss or total damage, except full
refund of postage of the item. For non-insured items, the compensation will remain unchanged.
(3) The insured value for SpeedpostFreight / FreightPLUS items is at consignment level with a total minimum insured value of HK$10,000
to a maximum insured value of HK$200,000, subject to an upper limit of HK$50,000 per item.

29



!"#

Pick-up Service

4.4 =

!"#=Pick-up Service



!

!"#$%&'()*+!,-./0(

Speedpost customers can post their item(s) over the



!"#$%&'()*+,-./01234

counter or by using pick-up service. Speedpost pick-up


service covers all areas on Hong Kong Island as well as
in Kowloon and New Territories (except outlying islands
and restricted areas). The pick-up service fee is: account
customers (HK$50 for each pick-up, with a maximum of
HK$200 per month); non account customers (HK$75 per
item).

 !"#$%&'($)*+,-./,012345
 !"#$%RM

!"#$%&'OMM !"

 !"#$%&TR


!"#$%&'()*"+,-./012#34



!"#$%&'

To use pick-up service, please call or fax Speedpost


Telephone Pick-up Centre or request via the Internet:

  @ W OVON= OOSS


W OUSU= NQQM= L= OPSR= PPVU



W KKL

@ 

! " # $ % & '(



! " # $ %& ' ( ) * " # + #,





!"#



!"#$

Telephone# : 2921 2266


Facsimile : 2868 1440 / 2365 3398
: www.hongkongpost.com/speedpost
Website
# Please provide the following information when calling:
Speedpost account no. (for account customers only)
Company name
Quantity of items to be posted
Approximate weight of items
Destination




! " #$ % & ' ( % & ) *



Call-in time (Monday to Saturday)




Normal collection time

!"#!$#%



9:00am to 10:30am


!"

#$%&!"





4:30pm to 6:30pm*
!"#$%&!G

!"#$%&'()#

2:45pm to 6:00pm the same day

!"#$%&!"#$G



!"#$%!&'#(&)

9:00am to 12:30pm the same day

10:30am to 4:30pm


!"#

!"#$%#

6:00pm to 8:00pm the same day




6:30pm to 8:00pm*

!"#$%&'!(#)

!*+#,*-

Before 8:00pm the same day or


9:00am to 12:30pm the next day

G   ! " # $ % & ' ()* + , - . ' ( ! / 0 1 2 * For call-ins during this timeslot, the collection time for the areas listed
below will be 9:00am to 12:30pm the next day:
  ! " #  $ % ! & $ '(
  !=  ! "#$ % &#' ( ) * + , -  . /01 Hong Kong Island: Southern District (except Tin Wan, Aberdeen, Wong
Chuk Hang and Apleichau area).
  =   ! " #$% & '$( )$* +$, - . /0

New Territories:

Sai Kung and Clear Water Bay, Shek Wu Hui, Fanling,


Tai Po, Tuen Mun and Yuen Long.



Note:

ENF   ! " # $ % & ' ( ) * +,- . / 0 1 OVON


OOTT=  

(1) Pick-up service is not available for some addresses. For


details, please call 2921 2277.
(2) If pick-up service is required on Sunday or public holiday
(except Lunar New Years Day), please call or fax us before
4:30pm on the working day before the day on which the
service is required.

EOF   ! " # $ % & ' "() * + , - . /01 2 3 4


 !"#$%&'()*+,-./0123
  ! " # $ %&
EPF  


!"#$%&'()*+,-./0123"
! " #$

(3) Subject to individual circumstances, the collection time for


some addresses may differ from the schedule listed above.

30

Other Terms and Conditions of Service, Compensation

Packing of Items:

All items should be adequately packed and the barcodes on the items must not be covered.

Prohibited and Restricted Items:

Please refer to the remarks in Speedpost Posting Guide


and Post Office Guide for commodities which are either
not accepted, or only accepted under certain condition
for posting to individual country or destination.

Billing Arrangements:

10811

- Invoices will be sent to account customers at the end of


each month.
- Cheques should be sent to the address below:
Speedpost Accounts Unit
P.O. Box 10811
General Post Office, Hong Kong
- Payment can also be made at any post office in cash
or cheque.
- The cheque should be crossed and made payable to
Postmaster General with the Speedpost account
number written at the back of the cheque.
- Each Speedpost account is assigned a credit limit,
which allows the account customer to pay for the
posting of Speedpost items via pick-up service or at
any acceptance office. For licensed franking machine
users, no deposit is required and the postage will
be paid by your franker labels. Besides, there is no
need to fill in any application form. Just call 2921
2277 and let us know your postage franking machine
licence number and we shall do the rest.

2921 2277

(i) *
(www.hongkongpost.com/
speedpost)

Liability for Loss, Damage or Delay:


- Every packet shall be accepted for transmission by
Speedpost under, and subject to, the provisions of the
Post Office Ordinance, and the Regulations and Rules
made thereunder.
- Compensation on an ex-gratia basis may be payable in
respect of loss of, damage to or delay in the delivery of
Speedpost items in the following manner:
(i) Full refund of postage paid may be made in case of
total loss, total damage or delay* in delivery of one
day or more with reference to the delivery standard
for a particular destination or area published in
Speedpost website (www.hongkongpost.com/
speedpost) on the day the item is posted.

(ii)
*
1,500
1,500

(1)

(2)
(3)

31

Other Terms and Conditions of Service, Compensation

(ii) Compensation for direct loss, up to a maximum of


$1,500 may be payable if it is proved to the satisfaction
of the Postmaster General that direct loss has been
sustained by the claimant as a result of loss or damage
of the Speedpost item or delay* in delivery for not
less than 7 working days (on the basis of the working
days of destinations). Compensation amount is
according to the declared value on the Certificate of
Posting or maximum HK$1,500 (whichever is the
lowest). The claimant must provide relevant invoice
to substantiate the value of content. If no currency is
specified on the Certificate of Posting, the declared
value will be denominated in Hong Kong dollars.
* However, no compensation or postage refund is payable to Sender
in case of:
(1) Delay or confiscation resulted from customs clearance (Customs
clearance will be counted as full day). The Customs will only
inform the addressee about the progress of customs clearance
(2) Delay or damage resulted from insufficient packing
(3) Sending items destined to the following destinations:
Armenia, Kyrgyzstan, Macedonia, Moldova (Republic of),
Mongolia, Turkmenistan, Uzbekistan (Republic of)
(4) Delay in or failure of delivery due to incorrect or incomplete
address
(5) Unclear description (e.g. sample, merchandise without detailed
description of items), false, misleading or incomplete
declaration that leads to failure of clearing item from customs
by delivery agent, seizure or detention of the package by
customs.
(6) Senders failure to provide required documents needed by
import and export regulation of the destination prior to posting
that leads to confiscation or return of item
(7) Delay, loss or damage caused by disaster, political risk, strike,
nuclear explosion or war
(8) Content includes any of the prohibited items listed in Speedpost
Posting Guide Section 2 and Section4
(9) Delay or/and failure of special services, such as request made
after posting to change the name or address of addressee after
posting, or to retrieve item for return to origin

Others:
- Enquiries shall only be accepted within three months from the Day
of Posting. Availability of the required information and lead time
required will depend on the response from the destination Post.
- The Post Office Guide is avaliable at Hongkong Post
webpage (www.hongkongpost.com) or all post office.
- Proof of Delivery may be availiable under special circumstances,
for example, in the case that addressee provides non-receipt
declaration of the Speedpost item.

32

Contact Numbers
: www.hongkongpost.com/speedpost

Speedpost website: www.hongkongpost.com/speedpost

: hkpo@hkpo.gov.hk

E-mail address : hkpo@hkpo.gov.hk

As an account customer, you can enjoy the convenience of


having Multipacks delivered straight to your door.
All you have to do is call or fax to our Speedpost Telephone Pick-up Centre or via the Internet.

2868 4723

Customer may also fill in the mail tracing form below together
with the copy of Certificate of Posting and then fax it to Mail
Tracing Office at 2868 4723.
Enquiries shall only be accepted within three months from the
Day of Posting. Availability of the required information and lead
time required will depend on the response from the destination
Post.

Enquiry Date:
Enquirers Name:
Speedpost Item No.:

Date of Posting:

Senders Name:

Senders Address:

Recipients Name:

Recipients Address:

Contact Tel. No.:

Fax No.:

E-mail address:

Pos15A/1

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