TATA CONSULTANCY SERVICES

COMPANY PROFILE
Tata Consultancy Services Limited (TCS) is an Indian IT services, business solutions and outsourcing company headquartered in Mumbai, India. It is the largest provider of information technology in Asia and second largest provider of business process outsourcing services in India.[2][3] TCS has offices in over 47 countries with more than 142 branches across the globe and is a subsidiary of textiles and manufacturing conglomerate Tata Group.

Background
It began as the "Tata Computer Centre", for the company Tata Group whose main business was to provide computer services to other group companies. F C Kohli was the first general manager.J. R. D. Tata was the first chairman, followed by Pankaj Roy. One of TCS' first assignments was to provide punched card services to a sister concern, Tata Steel (then TISCO). It later bagged the country's first software project, the Inter-Branch Reconciliation System (IBRS) for the Central Bank of India. It also provided bureau services toUnit Trust of India, thus becoming one of the first companies to offer BPO services. In the early 1970s, Tata Consultancy Services started exporting its services. The company pioneered the global delivery model for IT services with its first offshore client in 1974. TCS's first international order came from Burroughs, one of the first business computer manufacturers. TCS was assigned to write code for the Burroughs machines for several US-based clients.[5] This experience also helped TCS bag its first onsite project - the Institutional Group & Information Company (IGIC), a data centre for ten banks, which catered to two million customers in the US, assigned TCS the task of maintaining and upgrading its computer systems.

In 1981, TCS set up India's first software research and development centre, the Tata Research Development and Design Center (TRDDC) in Pune. The

first client-dedicated offshore development center was set up for Compaq (then Tandem) in 1985. In 1979, TCS delivered an electronic depository and trading system called SECOM for SIS SegaInterSettle, Switzerland. It was by far the most complex project undertaken by an Indian IT company. TCS followed this up with System X for the Canadian Depository System and also automated the Johannesburg Stock (JSE). TCS associated with a Swiss partner, TKS Teknosoft, which it later acquired. In the early 1990s, the Indian IT outsourcing industry grew tremendously due to the Y2K bug and the launch of a unified European currency, Euro. TCS pioneered the factory model for Y2K conversion and developed software tools which automated the conversion process and enabled third-party developers and clients to make use of it. In 1999, TCS saw outsourcing opportunity in E-Commerce and related solutions and set up its E-Business division with ten people. By 2004, EBusiness was contributing half a billion dollars (US) to TCS. On 9 August 2004, TCS became a publicly listed company, much later than its rivals, Infosys,Wipro and Mahindra Satyam. During 2005, TCS ventured into a new area for an Indian IT services company - Bioinformatics. In 2008, the company went through an internal restructuring exercise that executives claim would bring about agility to the organization. In 2011, the company entered the Small and medium enterprises (SME) market with cloud-based offerings.

Operations and acquisitions Indian branches TCS had development centres and/or regional offices in the following Indian cities: Ahmedabad, Baroda, Bangalore, Bhubaneswar, Chennai, Coimbatore, Goa, Gurgaon, Guwahati, Kochi, Kolkata, Lucknow, Mumbai, Mangalore, Noid a, Pune, Thiruvananthapuram, Jaipur, Jalandhar,Jamshedpur, Hyderabad.

Global units Africa: South Africa, Morocco Asia (Outside India): Bahrain, Beijing, Hong Kong, Hangzhou, Shanghai, Indonesia, Israel, Japan, Malaysia, Philippines, Saudi Arabia, Singapore, South Korea, Taiwan, Thailand, UAE (Dubai) Australia: Australia Europe: Belgium, Denmark, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland, United Kingdom North America: Canada, Mexico, USA South America: Argentina, Brazil, Chile, Colombia, Ecuador, Uruguay, Peru

Innovation and R&D

Tata Research Development and Design Center TCS established the first software research center in India, the Tata Research Development and Design Center, in Pune, India in 1981. TRDDC undertakes research in Software engineering, Process engineering and Systems Research. Researchers at TRDDC also developed Master-Craft (now called TCS Code Generator Framework ) a Model Driven Development software that can automatically create code based on a model of a software, and rewrite the code based on the user's needs. Research at TRDDC has also resulted in the development of Sujal, a low-cost water purifier that can be manufactured using locally available resources. TCS deployed thousands of these filters in the Indian Ocean Tsunami disaster of 2004 as part of its relief activities. This product has been marketed in India as Tata swach, a low cost water purifier.

Innovation

In 2007, TCS launched its Co-Innovation Network, a network of TCS Innovation Labs, startup alliances, University Research Departments, and venture capitalists. In addition to TRDDC, TCS has 19 Innovation Labs based in three countries. processing]], text, data and process analytics, multimedia applications and graphics.

TCS Innovation Lab, Embedded Systems: Medical electronics, WiMAX, and WLAN technologies.

TCS Innovation Lab, Hyderabad: Computational methods in life sciences, meta-genomics, systems biology, e-security, smart card-based applications, Linux and open source,digital media protection, nanobiotechnology, quantitative finance.

TCS Innovation Lab, Mumbai: Speech and natural language processing, wireless systems and wireless applications.

TCS Innovation Lab, Insurance - Chennai: IT Optimization, Business Process Optimization, Customer Centricity Enablers, Enterprise Mobility, Telematics, Text Analytics, 2D Barcodes, Mashups, Innovation in Product Development and Management (PLM) for Insurance.

TCS Innovation Lab, Chennai: Infrastructure innovation, green computing, Web 2.0 and next-generation user interfaces.

TCS Innovation Lab, Peterborough, England: New-wave communications for the enterprises, utility computing and RFID (chips, tags, labels, readers and middleware).

TCS Innovation Lab: Performance Engineering, Mumbai: Performance management, high performance technology components, and others.

TCS Innovation Lab, Cincinnati, United States: Engineering and Manufacturing IT solutions.

Some of the assets created by TCS Innovation Labs are DBProdem, ensor, Wanem, Scrutinet, SmartTest Manager. In 2008, the TCS Innovation Lab-developed product, mKrishi, won the Wall Street Journal Technology Innovation Award in the Wirelesscategory. mKrishi is a service that would enable India's farmers to receive useful data on an inexpensive mobile device.

TCS' Co-Innovation Network partners include Collabnet, Cassatt, MetricStream, academic institutions such as Stanford, MIT, various IITs, and venture capitalists like Sequoia and Kleiner Perkins.

Recent news and developments in TCS

Tata Consultancy Services has managed to receive ten large deals. TCS is planning to hire 50000 associates in 2012. TCS has got contract from Credit Union Australia. Country's largest software firm Tata Consultancy Services (TCS) has received a multi-year, multi-million dollar contract to provide application support, maintenance and development services to US-based Air Liquide.

Employees
TCS is one of the largest private sector employers in India with core strength in excess of 200,000 individuals. TCS has turned into the second-largest employer among listed companies after Limited. But the biggest employer in the country is Indian Railways with 16 lakhs employees. TCS has one of the lowest attrition rates in the Indian IT industry. In the past and in the present, TCS has been criticized by its employees in Public forums on its Appraisal and Promotion policies.

Recognition
As a brand, TCS is the 76th Most Trusted Brand according to The Brand Trust Report, 2011.

Services and Solutions

TCS has always helped the clients optimize the business processes to get maximum efficiency. TCS offers the following solutions:

IT services

IT infrastructure services Enterprise solutions Consulting Business process outsourcing Business intelligence and performance management Engineering and industrial services IT and business solutions for SMEs Connected Marketing Solutions

Industry verticals
The competition in the Indian IT industry is fierce. But TCS has been able to direct their goals in a manner that their business targets are achieved. Some industries that TCS serves are:

Banking and financial services Insurance Telecom Media and information services Government Healthcare and life sciences Energy and utilities Retail and FMCG Travel, transport and hospitality Manufacturing High-tech and professional services

Subsidiaries Direct subsidiaries:

AP Online (India) C-Edge Technologies (India) CMC (India) Diligenta (UK) Exegenix Canada Inc (Canada) Tata America International Corporation (USA) Tata Consultancy Services Asia Pacific Pte (Singapore) Tata Consultancy Services Belgium SA (Belgium) Tata Consultancy Services Deutscheland GmbH (Germany) Tata Consultancy Services France SA (France) Tata Consultancy Services Netherlands BV (Netherlands)

Tata Consultancy Services Sverige AB (Sweden) Tata Consultancy Services Switzerland Ltd (Switzerland) Tata Infotech (Singapore) Pte (Singapore) Tata Infotech Deutscheland GmbH (Germany) TCS FNS Pty (Australia) TCS Iberoamerica SA (Uruguay) WTI Advanced Technology (India)

Indirect subsidiaries: CMC Americas Inc (USA) Swedish Indian IT Resources AB (Sweden) Tata Information Technology (Shanghai) (China) Tata Consultancy Services Solution Center SA (Uruguay) TCS Argentina SA (Argentina) TCS Brazil S/C (Brazil) Tata Consultancy Services de Mexico SA De CV (Mexico) TCS Inversiones Chile (Chile) Tata Consultancy Services de Espana SA (Spain) Tata Consultancy Services Do Brasil SA (Brazil) Tata Consultancy Services Chile SA (Chile) TCS Italia SRL (Italy) Tata Consultancy Services Japan (Japan) Tata Consultancy Services Malaysia SDN BHD (Malaysia) Tata Consultancy Services Luxembourg SA Capellen (GD de Luxembourg) Tata Consultancy Services Portugal Unipesoal (Portugal) Tata Consultancy Services Chile (Chile) Comicrom SA (Chile) Sisteco SA (Chile) Syscrom SA (Chile) Pentacrom SA (Chile) Pentacrom Servicios SA (Chile) Custodia De Documentos Intres (Chile) Financial Network Services (Holdings) Pty (Australia) Financial Network Services Pty (Australia) Financial Network Services (Facilities Management) Pty (Australia) Financial Network Services (Europe) plc (UK) Financial Network Services Malaysia Sdn Bhd (Malaysia) TCS Financial Network Services (Indonesia) Chong Wan Investments (Hong Kong) Financial Network Services (Africa) Pty (South Africa) Financial Network Services Chile (Chile) Financial Network Services (HK) (Hong Kong)

Financial highlights (for quarter ended September 30, 2009)

Q2 revenues stood at Rs 7,435 crore; up 6.9% Y-o-Y Q2 Net Profit touched Rs 1,642 crore; up 29.2% Y-o-Y Q2 saw 30 new clients being added Around 5,530 employees joined TCS in Q2 Attrition was observed at 11.4% LTM (including BPO) The quarterly dividend was Rs 2 per share EPS was at Rs 8.38 in Q2

Innovation
THE TCS INNOVATIONS ADVANTAGE A pioneer in software R&D, TCS has an innovative environment that offers you research-based solutions in leading-edge technologies that will help you meet your IT expectations and support business objectives. Innovation Strategy: Research Segmentation, Customers Expectations and Alignment (Research Themes). Innovation Ecosystem: TCS Innovation Labs, TCS Co-Innovation Network (COIN), Incubation Group Innovation Events: Innovation Days help key customers and TCS researchers to collaborate on research toward specific solutions. Innovations Forums held annually in the UK and USA serve as confluences of thought leaders and researchers from academia, start-ups and customers, bringing value through shared experiences and offering a preview of technologies and solutions of the coming decade. Innovation Culture: Awards for young innovators, coding competitions, research workshops and conferences where scientists of international repute participate and create a fertile environment for TCSers, enabling them to think creatively around customer solutions. Intellectual Property: TCS has created a strong IPR base and has stepped up investments in building assets such as patents, copyrights and trademarks. RESEARCH SEGMENTATION

Aligned with your varied requirements, we have a portfolio approach to innovation, wherein the research is segmented into the following three categories: Sustaining or Derivative Innovation: Innovations that offer improvements on current offerings in current markets Platform Innovations: Innovations that help you move to adjacent technologies and create additional capabilities Disruptive Innovations: Innovations that are game changers and bring radical changes to current markets and capabilities We invest in research in adjacent and futuristic technologies and apply a metrics-driven approach to innovation. Using an open and collaborative framework, we connect you to the best-of-breed entities in the technology landscape and enable you to gain a competitive advantage. OUTCOME-BASED RESEARCH THEMES TCS Innovations focus on the typical jobs / outcomes that you expect. Samples of our R&D offerings that address your IT expectations include the following: To Increase Operational Efficiency and Productivity: Software tools, performance tools, etc. To Promote Business Agility: SaaS platforms, Agile enterprise architecture, Decision Support Systems, etc. To Simplify and Transform: Virtualization, Cloud Computing, Managed Evolution of Infrastructure, etc. To Manage Enterprise Risk and Compliance: Smart Cards, Copyright protection offerings, etc. To Enable Understanding of Markets and Customers: Knowledge Discovery and Advertising Platform Solutions

To support your business objectives and social concerns, we assist you with the following: Enrich User Experience with Surface Computing, Unified Communications and Multimedia Gateway solutions Optimize Enterprise Knowledge with Content Management Systems Offerings Foster Information Ubiquity with Knowledge Portals and MobileBased Advisory systems Enhance Healthcare with Life Sciences, Embedded Systems and NLP offerings Conserve the Environment with green IT solutions and consulting

CONTACT INFO To learn more about how we can help you innovate and stay ahead, contact us at innovation.info@tcs.com.

All the BEST A.L.Kishore Associate Prof in Physics, BVRIT