Scribd Logo
Importer

Bienvenue sur Scribd !

  • Avis Europe ERP

    Transféré par

    konn800
    351 vues2 pages
    Avis Europe contracted with PeopleSoft to develop a new ERP system to integrate their business processes and incorporate their Hungary operations at a cost of $17.7 million. However, the project faced major delays and cost overruns, eventually being terminated in 2004 at a cost of $54.5 million due to problems with design, implementation, integration, testing, and compatibility with existing systems. The key issues that led to the failure were poor project management, a lack of clear requirements and objectives, and insufficient communication between stakeholders.

    Description originale:

    Copyright

    © Attribution Non-Commercial (BY-NC)

    Formats disponibles

    PDF, TXT ou lisez en ligne sur Scribd

    Avez-vous trouvé ce document utile ?

    Ce contenu est-il inapproprié ?

    Signaler ce document
    Avis Europe contracted with PeopleSoft to develop a new ERP system to integrate their business processes and incorporate their Hungary operations at a cost of $17.7 million. However, the project faced major delays and cost overruns, eventually being terminated in 2004 at a cost of $54.5 million due to problems with design, implementation, integration, testing, and compatibility with existing systems. The key issues that led to the failure were poor project management, a lack of clear requirements and objectives, and insufficient communication between stakeholders.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    351 vues2 pages

    Avis Europe ERP

    Transféré par

    konn800
    Avis Europe contracted with PeopleSoft to develop a new ERP system to integrate their business processes and incorporate their Hungary operations at a cost of $17.7 million. However, the project faced major delays and cost overruns, eventually being terminated in 2004 at a cost of $54.5 million due to problems with design, implementation, integration, testing, and compatibility with existing systems. The key issues that led to the failure were poor project management, a lack of clear requirements and objectives, and insufficient communication between stakeholders.

    Droits d'auteur :

    Attribution Non-Commercial (BY-NC)
    Téléchargez comme PDF, TXT ou lisez en ligne sur Scribd
    Signaler comme contenu inapproprié
    sur 2

    Failed Information Technology Projects.

    Avis Europe ERP


    About & Background: Avis Europe plc. Is a United Kingdom-based company which holds the license to operate the two main vehicle rental brands of Avis Budget Group (Avis Rent a Car System and Budget Rent a Car) in Europe, the Middle East, Africa and Asia. The group's Avis-branded operations comprise over 2,900 offices in 109 countries across EMEA and Asia. Of these, franchisees operate by license in 96 nations, while Avis Europe has directly owned and operated subsidiaries in the remaining thirteen (mostly in Western Europe). The group has Budget-branded operations at over 900 sites in 66 countries across Europe, the middle East, Africa and Asia. Avis Europe needed to improve their business process efficiencies and also incorporate their Hungary (Budapest) business in to their integrated database system. They contracted and acquired licence from PeopleSoft Inc. to develop a new enterprise resource planning (ERP) system at the cost $17.7 million in 2002. The new system will improve operating margins through integrating computer systems and also create a shared service centre for centralizing back-office work in Budapest, Hungary and across Avis European branches. There was a huge financial set back for Avis in the first quarter of 2003, due to constant delay to roll out the ERP system. In 2004 Avis Europe Ltd.s terminated the development of the ERP system on the grounds it had encountered substantial delays and consequently higher cost due to a number of fundamental problems with its design and implementation at a cost of $54.5 million. These several delays where from PeopleSoft and Atos Origin contracted to carry out design and implementation phases respectively. The implementation phase was the major phase of the project deliverables, the failure of integration, coding, testing for errors, bugs and interoperability with the outgoing software was a huge disaster for the stakeholders. There was lack communication between the Project managers whom should have collaborated with key stakeholders to define specific detailed project requirements and deliverables.

    The failure of this Avis ERP System was caused by these issues. Poor project management: The project stakeholders have had communication and requirement elicitation and inadequate coordination of resources in the management and development of the ERP System.

    Lack of Systems Requirements: Lack of poor planning, including time or resource estimates. Unclear goals and objectives that change during the project. Lack of executive support and user involvement Incomplete requirements Inadequate coordination of resources Breakdown in communication Poor articulation of user requirements

    Conclusion: References:
    By Jo Best, Special to ZDNet Asia on October 25, 2004

    Vous aimerez peut-être aussi