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Ver. 06.05.07
Service Support Agreement is limited to TwoTouchPOS software only. The following ARE NOT
COVERED and are Subject to Charge:
►Any issues related to, caused by or resulting from networking, wiring or cabling problems of systems
►Any issues related to, caused by or resulting from DSL or Internet connectivity problems
►Problems or issues caused by or resulting from unauthorized changes made to TwoTouchPOS equipment,
peripherals, etc.
►Problems or issues caused by or related to computer viruses
The security and protection of the TwoTouchPOS network and the data and applications on that network is solely and
entirely the responsibility of the customer. A properly configured firewall is required for each site using a persistent
connection to the Public Internet or any private internal network where there is a potential for unauthorized access to the
TwoTouchPOS network. The customer is solely and entirely responsible for the security of their TwoTouchPOS
network, and their data against unauthorized access and any damages and support costs as a result of any unauthorized
access.
THIS IS MOST CLEARLY AN ISSUE (but not limited to) THE FOLLOWING SCENARIOS: Systems with persistent
connections to the internet transmitting credit card or gift card transactions over the internet using TwoTouchPOS or 3rd
party SSL.
DATA RECOVERY
TwoTouchPOS will not be responsible for loss of any and all data stored on customer’s computer or disk drives.
Customer is urged to back-up data on a regular basis to prevent such catastrophes. COBRA Systems, Inc. will not be
responsible for re-creation of any lost data due to computer malfunctions.
Prices, terms and conditions of this Agreement are subject to change without notice.
Ver. 06.05.07
Payment Form
Please complete the information below to indicate that you Accept or Decline the Service Support Agreement.
CUSTOMER COPY
Ver. 06.05.07
Payment Form
Please complete the information below to indicate that you Accept or Decline the Service Support Agreement.