John David Pesodas BSBA- II (Management)

Mgmt 8 Sir. Kristopher Dumpit

I.

Business Name Toyota Motors Corporation Toyoto Motors Corp. is a multinational automaker headquartered in Toyota, Aichi, Japan. In 2010, Toyota Motor Corporation employed 317,734 people worldwide. TMC is the world's largest automobile manufacturer by sales and production. The company was founded by Kiichiro Toyoda in 1937 as a spinoff from his father's company Toyota Industries to create automobiles. Three years earlier, in 1934, while still a department of Toyota Industries, it created its first product, the Type A engine, and, in 1936, its first passenger car, the Toyota AA. Toyota Motor Corporation group companies are Toyota (including the Scion brand), Lexus, Daihatsu and Hino Motors, along with several "non-automotive" companies. TMC is part of the Toyota Group, one of the largest conglomerates in the world. Toyotas Value Chain Firms Infrastructure

Human Resource Management

Technological Development

Procurement

Inbound Operations Logistics

Outbound Logistics

Marketing Service and Sales

Firms Infrastructure This activity includes and is driven by corporate or strategic planning. Toyota motors must implemented management Info. System (MIS) and other mechanism for planning and control in diff. departments.

Human Resource Management \ Employees are an expensive and vital; resource. Toyota considers their employees as Human Capital. The mission and objectives of the Toyota motor is driving force behind the H.R.M strategy. Toyota uses or applied very carefully the following steps in acquiring and maintaining highly skilled workers. Recruitment Selection Training and Development Compensation Maintenance Note: in maintenance it involved the semi-annual training/seminars for employees also other compensation such as 13th month pay, health benefits, loan benefits and other benefits, also they may enjoy motivational compensation for a job well done. Technological Developments Technology is an important source of competitive advantages. Companies need to innovate to reduce costs and to protect and sustain competitive advantage. Toyota Motors implemented production technology, internet marketing activities, lean manufacturing, customer relationship management (CRM) and other technological; developments Procurement The function is responsible for all purchasing of goods, services and materials. The aim is to secure the lowest possible purchase of the highest possible quality. Toyota Motors will be responsible for outsourcing (components or operations that would normally be done in-house are done by other organization), and e-purchasing (using I.T and web based technologies to achieve procurement aims). Primary Activities Inbound Logistics Here goods are received from companys suppliers. They are stored until they are needed on the production/assembly line. Goods are moved around the organization. Toyota Motors purchase their raw materials from all around the world. In order to maximize their availability of raw material Toyota Motors

maintain good relationship with their suppliers. Toyota use JIT (Just in Time) approach for handling of raw material. Operations This is where goods are manufactured or assembled. Individual operations could include organizing the parts to make new cars and the final tune for a new cars engine. Toyota Motors are known for their reliability w/c comes from efficient operations. Outbound Logistics The goods are now finished, and they need to be sent along the supply chain to wholesalers, retailers or the final consumers. Toyota Motors manage their own show rooms in diff. countries. Toyota Motors make their product easily assessable. Marketing and Sales In true customer oriented fashion at this stage the Toyota prepares the offering to meet the needs of targeted customers. This area focuses strongly upon marketing communications and promotional mix Service This includes all areas of service such as final checking, after sale service, complaints handling and training. Toyota Value Chain Firm Infrastructure Obtain funds, carry out accounting and payroll functions and perform Other administrative tasks for each activity Human Resource Management Supervise delivery persons and warehouse personnel Supervise assembly workers (same as inbound logistics) Supervise Supervise advertisers maintenance and sales personnel personnel

Technology Development

Improve delivery and loading procedures and warehouse methods Buy delivery materials and buy or lease warehouse space

Improve product design and assembly process

(same as inbound logistics)

Improve selling methods

Improve maintenance procedures

Procurement

Buy components and assembly equipment

(same as inbound logistics)

Hire Buy tools advertising for company; maintenance buy media and time customer assistances

Primary Activities

Transport Make and components assemble to assembly components facility into autos Inbound Logistics Operations

Transport autos to dealers

Advertise promote and sell autos Marketing or Sales

Maintain and repair autos

Outbound Logistics

Service

II.

Environmental Scanning

Toyota is one of the most environmental friendly automotive manufacturing companies. It does not only focus in developing on its objective as profit oriented company but it have concerns in developing and protecting environment therein. In doing environmental scanning for Toyota we could used their Lean Manufacturing principles, from which they would not only use lean manufacturing in their operations but also to produce environmental scanning policy that would result to a better community and a better and more competitive organization. The following are the new environmental scanning for Toyota that the researcher has made: Micro Environment S.W.O.T STRENGTHS:

Toyotas Lean Environmental Scanning Suppliers Lean Supply Chain Lean Lean Marketing Operations Outbound and Logistics Sales Customers Assistance Customers

Lean Product Design

Lean Manufacturing

Waste Reduction

Supplier Partnership

Lean environmental scanning Improved quality Increased flexibility Increased speed Just in time Procurement checkups Quality checkups

Customer Service

Employee Empowerment

Lean Supply Chains

Lean Selling

Another that can be added in this policy is the implementation of Toyota had previously released
its Eco-Vehicle Assessment System (Eco-VAS) which is a systematic life cycle assessment of the effect a vehicle will have on the environment including production, usage, and disposal. The assessment includes, "... fuel efficiency, emissions and noise during vehicle use, the disposal recovery rate, the reduction of substances of environmental concern, and CO2 emissions throughout the life cycle of the vehicle from production to disposal.

III.

Mission Vision Mission Inspired by the passion and the will to win customers for life, we commit ourselves to: Achieve market supremacy by providing excellent service and innovative products for Toyota Customers. Deliver quality service and timely support by utilizing manpower resources and potential, capitalizing on technological advancement, and transparent management. Achieve corporate growth and ensure stability and profitability through efficient financial resource management, thereby benefiting customer, Toyota Family, and society. Promote professional growth by acknowledging performance and developing a culture of trust, mutual respect and harmony, thereby increasing team members morale.

Vision

Toyota aims to achieve long-term, stable growth economy, the local communities it serves, and its stakeholders.