Oral Communications, Unit 1 Speech for Effective Communication, Chapters 1 & 2, Summative Test DIRECTIONS: On your G-12 form,

bubble-in the BEST answer to complete each of the following sentences as they reference the material covered in Speech for Effective Communication. Chapters 1 and 2. Chapter 1, Understanding Communication 1. An effective communicator is _____. a. a good listener b. organized c. knowledgeable on the topic d. all of the above 2. Messages are carried by symbols _____. a. in a few communication situations b. I written, but not in spoken communication c. in all communication situations d. only in face-to-face communication 3. Communication is defined in the text as a _____. a. skill need primarily in formal settings and only rarely in informal settings b. natural ability of every human being c. process of sharing information d. debate between two people 4. Communication between two or more people is _____. a. only verbal b. only nonverbal c. intrapersonal d. interpersonal 5. Channels of communication are _____. a. sound waves and light waves b. the sense of touch c. both a. and b. d. none of the above 6. A formal communication setting _____. a. includes conversation with family and friends b. allows for only verbal interaction between sender and receivers c. allows for preparation beforehand d. occurs only between important people

OC, Ch. 1 & 2 test 1

7. In conversation between two friends, _____. a. the receiver never sends a message to the sender b. the receiver sends only nonverbal feedback c. the receiver sends only verbal feedback d. the roles of sender and receiver switch back and forth between the two people 8. The nonverbal symbol(s) in face-to-face communication is(are) _____. a. gestures, facial expressions, and sounds b. facial expressions and sounds c. gestures and facial expressions d. gestures 9. The three kinds of interference that obstruct clear communication are _____. a. physical, psychological, personal b. psychological, semantic, audience c. physical, psychological, semantic d. physical, psychological, audience 10. Feedback is _____. a. an idea b. a return message c. a symbol d. a conversation 11. Communication is essential in _____. a. meeting social needs b. making decisions c. building relationships d. all of the above. 12. An informal communication setting _____. a. does not require the sender or the receiver to use nonverbal communication b. includes conversation with family and friends c. provides little opportunity for feedack d. occurs only between longtime friends and associates 13. In a public speaking situation, _____ a. entertainment is never the goal b. the audience cannot offer feedback c. the speaker s purpose can be to inform, to persuade, or to entertain the audience d. the speaker does not need to adapt to the audience

OC, Ch. 1 & 2 test 2

14. Debaters must _____. a. prove or disprove a statement b. take opposing sides on an issue c. never give feedback d. a and b 15. One of the first steps in the communication process is _____. a. having an idea to communicate b. finding a receiver c. selecting a channel to use d. decoding the message 16. A speaker can gather information about an audience by considering the audience on _____. a. a personal level b. a nonverbal level c. an economic level d. cultural, sociological, and individual levels 17. In examining an audience s cultural characteristics, the speaker considers _____. a. age and educational background b. age, religion, and national and ethnic background c. national and educational background d. personal interests 18. Knowing the audience s background helps the speaker _____. a. predict how the audience will respond to the information b. interpret the audience s feedback c. both a and b d. none of the above 19. The process of turning ideas and feelings into symbols to be communicated is _____. a. encoding b. decoding c. the message d. the feedback 20. Interpreting the symbols in a message is called _____. a. encoding b. decoding c. nonverbal communication d. feedback

OC, Ch. 1 & 2 test 3

Chapter 2, Sending Verbal and Nonverbal Messages

21. When you speak, your listener get message from _____. a. what you say and your vocabulary b. how you look and your words c. how you act, how you look, and what you say d. what you say, how you act, and your voice 22. Nonverbal language is _____. a. communication by letter b. communication by dance c. communication without words d. communication with words and behavior 23. Some of the function of nonverbal language are _____. a. to agree with or contradict verbal messages b. to replace verbal messages c. to emphasize verbal messages d. all of the above 24. The first thing that children learn about language is _____. a. rules of grammar b. to say mama c. symbolic meanings d. longs words like imbued 25. Some of the ways or reasons that language changes are _____. a. new words are needed for new objects and ideas b. words come from other languages c. meanings of existing words change d. all of the above 26. When words are blended, new words like _____ are created. a. skateboard b. microchip c. foolish d. motel 27. The denotation of a word is _____. a. its hidden meaning b. its meaning to you c. its origin d. its dictionary meaning OC, Ch. 1 & 2 test 4

28. The connotation of a word is _____. a. the feelings and associations the word evokes b. the dictionary meaning of the word c. the negative reaction that the words gets d. the way that an advertiser uses the word 29. The following words have positive connotations: _____ a. cheerful, sunshine, pale b. honest, beautiful, worm c. healthy, sweet, fresh d. underhanded, sneaky, cruel 30. The following words have neutral connotations: _____ a. book, cupboard, gruel b. explain, viewers, letter c. carrot, spring, bubbly d. light, happy, box 31. Standard American English is useful because _____. a. TV journalists use it b. it is widely used and accepted c. people like the accent d. people speak it in the cities 32. Jargon is _____. a. understood by teenagers b. not understood by anyone except scientists c. recently coined words d. understood by people in a particular group or field 33. A dialect _____. a. is recently coined words b. is understood by people in a particular group or field c. is incorrect English d. differs from standard American English in pronunciation, grammar, or word choice 34. Jargon is inappropriate for _____. a. speaking with others who use slang b. speaking with other who use a dialect c. speaking outside the group that uses that jargon d. speaking informally

OC, Ch. 1 & 2 test 5

35. A perception check is _____. a. a facial expression b. an incorrect interpretation of a nonverbal message c. a verbal statement about another person s nonverbal behavior d. all of the above 36. People use masking when _____. a. they want to disguise their feelings b. they want to be entertaining c. they are with friends d. nobody know who they are 37. Appearance can be interpreted by others as a clue about your _____. a. attitudes, lack or skills, and self-regard b. education, attitudes, and interests c. health, ability to communicate, and attitudes d. attitudes, interests, and self-regard 38. Paralanguage involves _____. a. voice variation, nonword sounds, and pauses b. voice variation, word sounds, and pauses c. partial speaking d. verbal and nonverbal messages 39. Features of the environment that can send important messages to your audiences include _____. a. color, lighting, and noise b. color, space, lighting, and sound c. trees, water, air, and earth d. lighting, noise, and direction 40. Your personal space extends _____ between you and other people. a. from eighteen inches to four feet b. from four to twelve feet c. up to eighteen inches d. from twelve to fifteen feet

OC, Ch. 1 & 2 test 6